Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Experience: 0-1 Years Qualification: Graduated with any field Work Location: Surat, India Skills: Fluent in English verbal and written communication Client and audience query handling Prompt response over Product Chat box Co-ordination with Technical team Qualification : Graduated with any field

Job Title: Magento Developer Location: Ahmedabad Employment Type: Full-Time Experience Required: 2.5+ Years Position Overview: We are seeking a skilled Magento Developer with expertise in Magento 2.2 to join our team in Ahmedabad. The ideal candidate will be responsible for developing, managing, and customizing e-commerce websites and web applications with a focus on delivering high-quality, scalable solutions. Key Responsibilities: Develop and maintain e-commerce websites and web applications using Magento 2.2 Analyze requirements, design solutions, write clean and efficient code, and debug and test applications Participate in project planning and deployment activities Develop and customize Magento modules and extensions Perform theme integration and customization as per design requirements Create and integrate APIs to enhance functionality and connectivity Work independently with minimal supervision and take ownership of assigned tasks Key Competencies: Strong critical thinking and problem-solving skills Effective planning and organizational abilities Sound decision-making skills Excellent communication skills Ability to work collaboratively within a team environment

Shopify Developer Build Exceptional E-Commerce Experiences What You ll Do: Lead and manage Shopify projects from mid to high complexity, with a focus on e-commerce platforms Develop custom-tailored Shopify themes and modify pre-existing templates to meet client needs Work closely with clients to understand requirements and propose the best solutions, offering clear project timelines and technical specifications Prototype solutions quickly, research new technologies, and collaborate with the team to implement the technical vision Build high-end, scalable eCommerce stores across various platforms and maintain a strong portfolio of past projects Mentor and support entry-level engineers, offering both technical guidance and soft skills development Collaborate with other developers to integrate applications based on departmental standards Serve as the liaison between engineers, product managers, and clients to gather requirements, write technical specifications, and document feature sets What You Should Have: Extensive experience with Shopify, particularly on mid to high-level eCommerce projects Expertise in Shopify theme development, customization, and the Shopify Liquid templating language A strong portfolio showcasing your professional UI/UX design work for both web and mobile platforms Deep knowledge of working with various Shopify JS APIs (storefront, AJAX Cart, Sections, etc.) Proficiency in HTML5, CSS3, JavaScript (ECMA, ECMAScript 5/6), and jQuery Strong understanding of responsive web design techniques and cross-browser compatibility issues Familiarity with W3C web standards, semantics, and accessibility guidelines Excellent debugging, testing, and troubleshooting skills for cross-browser compatibility Ability to quickly grasp requirements, do research, and propose optimal platform solutions with realistic timelines Proven experience in building high-end e-commerce stores with strong attention to detail Why You ll Love Working With Us: Flexible schedule start your day between 8 10 AM to match your productive hours Casual dress code focus on creativity, not attire A supportive, collaborative team like no other Attractive pay and competitive compensation Alternate weekends off to maintain a healthy work-life balance Open-door policy everyone s voice matters Career growth opportunities with plenty of room to evolve professionally Team activities and games twice a month to keep things fun Overtime allowance to recognize your extra effort

Job Title: Project Manager Magento Location: Ahmedabad Job Type: Permanent Education: Any Graduates / Any Masters Experience: 10 - 15 Years Openings: 2 Roles & Responsibilities: We are seeking an experienced Project Manager to lead and manage the delivery of Adobe Commerce (Magento) solutions for our clients. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of eCommerce, especially in Adobe Commerce (Magento). As a Project Manager, you will oversee all aspects of the project lifecycle from planning and execution to delivery and client satisfaction. Project Planning and Execution: Develop comprehensive project plans, defining project scope, objectives, deliverables, and timelines. Execute project plans efficiently, ensuring the timely and successful delivery of Adobe Commerce solutions. Collaborate with cross-functional teams, including design, development, and QA, to ensure alignment of project goals and objectives. Monitor project progress and adjust plans as necessary to ensure successful project delivery. Team Leadership: Lead and motivate project teams, fostering a collaborative and high-performance work environment. Allocate resources efficiently, considering project requirements and team strengths, to meet project timelines and quality standards. Provide guidance and support to team members, encouraging continuous professional development. Client Engagement: Act as the primary point of contact for clients, developing and maintaining strong client relationships. Understand clients business objectives and align project deliverables with their goals. Conduct regular status meetings and project updates to ensure clients are informed and engaged throughout the project. Address client concerns and provide solutions to ensure high levels of satisfaction. Risk Management: Proactively identify potential project risks and develop mitigation strategies. Manage deviations from the project plan, ensuring the project remains on track, on time, and within budget. Address challenges promptly to ensure smooth project progression and client satisfaction. Resource Allocation and Optimization: Optimize resource utilization to meet project timelines, budget constraints, and quality standards. Allocate resources effectively, ensuring the team has the necessary tools and support to succeed. Quality Assurance: Oversee quality assurance processes to ensure the delivery of high-quality Adobe Commerce solutions. Conduct thorough testing and validation before the project is deployed to ensure it meets all client requirements and standards. Deviation Management: Track project budgets and manage deviations to ensure cost-effectiveness. Provide regular updates to stakeholders, ensuring transparency and visibility into the project s progress. Contract Renewals and Account Growth: Manage contract renewals, working closely with clients to negotiate terms and ensure satisfaction. Proactively identify opportunities to extend and expand client contracts, building long-term relationships. Identify opportunities for upselling and cross-selling eCommerce services, contributing to business growth. Needs Assessment and Solution Design: Conduct thorough needs assessments to understand clients' evolving requirements. Propose tailored solutions that align with clients business objectives, leveraging Adobe Commerce features effectively. Account Growth Strategy: Develop and implement strategies for account growth, focusing on delivering additional value to existing clients. Monitor and evaluate client satisfaction and project success, ensuring continuous improvement. Skills Required: Project Management: Expertise in planning, execution, and delivery of large-scale projects, with a focus on eCommerce solutions. Team Leadership: Strong leadership abilities with experience in managing cross-functional teams. Magento 2 Expertise: Hands-on experience with Magento 2 or Adobe Commerce, including previous working experience in implementing and managing eCommerce solutions. Communication Skills: Strong verbal and written communication skills, with the ability to engage with clients and stakeholders effectively. Client Management: Proven experience in client engagement and relationship management, ensuring satisfaction and retention. Risk & Budget Management: Experience in identifying project risks, mitigating them, and managing project budgets. Quality Assurance: Knowledge of quality assurance practices, ensuring that final solutions meet client expectations and quality standards. Contract Management: Experience in managing contract renewals and upselling/cross-selling services. Adaptability: Passion for learning and exploring new features and solutions in Adobe Commerce. Additional Skills (Preferred but not required): Knowledge of Adobe Commerce Cloud and on-premise solutions. Experience working with international clients. Qualification : Any Graduate / Post Graduate

Customer Support Analyst (ERP Support) Location: Gandhinagar, Gujarat, India Department: Services / Business Support About Us Join Odoo, a growing software company with a cutting-edge product, a vast global community, and a fun, dynamic work environment. As a Customer Support Analyst, you'll have the opportunity to make a real impact by assisting both existing and potential customers, as well as collaborating with internal teams to deliver exceptional support. Users of the Product: 7,000,000+ Company Growth: 60% Year-over-Year Profitability: Yes What We Look For We are seeking a motivated, customer-oriented individual with a positive attitude and dynamism. As a Customer Support Analyst, you will be responsible for helping users resolve their issues, investigating functional problems, and providing them with high-quality service. You will be the key link between our end-users and Odoo, ensuring customer satisfaction while contributing to improving our product and documentation. Working Model: Work from Office / Onsite What You ll Do Support: Assist customers with their use of Odoo Business Apps Investigation: Troubleshoot and solve functional issues by investigating reported problems Live Chat & Communication: Engage with visitors and leads via live chat and phone calls to provide assistance Customer Satisfaction: Ensure customer satisfaction and improve their experience with the product Product Improvement: Contribute to the enhancement of our product and documentation Side Projects: Participate in recruitment, onboarding new colleagues, and training initiatives What We Value in You 1+ years of experience in a similar role A Bachelor's or Master's degree Affinity for IT and Business processes Customer-focused mindset with strong problem-solving skills Ability to work autonomously and learn quickly Fluent in English A solution-oriented attitude Nice-to-Have Skills Good knowledge of business processes Technical knowledge (XML, Python, JavaScript) Why You Should Say YES to This Job Intensive Training: 2 weeks of functional training with final certification to set you up for success Impact: Directly contribute to the improvement of Odoo by providing valuable user feedback Exciting Challenges: No two days are the same you ll be constantly tackling new challenges Customer Experience: Deliver exceptional support that makes a lasting impact on our clients Compensation & Perks: Full-time position with an attractive salary package Paid Leaves: 5-day work week, 24 paid leaves, and public holidays as per IT industry standards Prime Location: Office located in a prime location with excellent transportation connectivity Training: 8 hours of training each month to stay updated on the latest product features and technology Eat & Drink: Tea, coffee, and snacks provided throughout the day Sponsored Events: Team outings, team lunches, festive celebrations, and various team-building activities Exchange Program: Opportunity to apply for similar roles in Odoo subsidiaries Qualification : A Bachelor's or Master's degree

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Job Title: Shopify Team Lead Location: Ahmedabad Qualification: Any Graduate Experience: 6+ Years About Bytes Technolab: Bytes Technolab is a full-range web application development company established in 2011, with an international footprint across the USA, Australia, and India. We pride ourselves on delivering cutting-edge web development, eCommerce solutions, and mobile applications with top-tier craftsmanship. Roles & Responsibilities: Oversee the entire lifecycle of Shopify site development, from initial planning through to deployment and ongoing maintenance. Manage and optimize Shopify Plus stores for performance, scalability, and reliability. Collaborate closely with marketing teams to design and implement conversion-focused landing pages. Continuously update and optimize website content to enhance customer experience and boost conversion rates. Ensure all code adheres to best practices for speed, scalability, and security. Seamlessly integrate Marketing Tools, Platform APIs, and Shopify Apps to maximize store functionality and performance. Lead page speed optimization initiatives and resolve any performance bottlenecks. Participate actively in team meetings, sharing insights to improve user experience and site efficiency. Lead client communications gathering requirements, managing expectations, and providing strategic solutions aligned with business goals. Skills Required: 6+ years of hands-on experience with Shopify, including Shopify Plus and custom development. Deep expertise with Shopify s Admin System. Proven experience with custom theme development, especially on Shopify Plus with advanced customer fields. Strong knowledge of Shopify APIs and app development. Experience integrating third-party Shopify apps and APIs. Proficient with Git and version control workflows. Strong understanding of SEO and web development best practices. Experience with server and DNS management. Familiarity with related web technologies such as PHP, React, or Node.js. Experience in user testing and usability analysis. Good grasp of UX/UI concepts and best practices. Excellent communication, collaboration, and problem-solving skills.

Key Account Executive Key Account Executive is to manage and nurture key client relationships within the IT industry. They act as the primary point of contact between the company and its key clients, ensuring that client needs are met, and the company's products or services are delivered successfully. Here are some common roles and responsibilities of an IT Key Account Executive: Roles & Responsibility: Relationship Management: Build and maintain strong relationships with key clients, understanding their business goals, challenges, and requirements. Serve as a trusted advisor to clients, providing insights and guidance on IT solutions. Account Development: Identify growth opportunities within existing key accounts. Collaborate with clients to understand their evolving needs and propose appropriate IT solutions or services to meet those needs. Upsell or cross-sell products or services to maximize account revenue. Strategic Planning: Develop and execute strategic account plans to achieve business objectives and revenue targets. Identify key stakeholders within client organizations and establish effective communication channels. Contract Negotiation: Negotiate contracts, pricing, and terms with clients, ensuring that they align with the company's goals and policies. Collaborate with legal and finance teams to review and finalize agreements. Customer Support: Act as a liaison between clients and internal teams, coordinating efforts to address client concerns or issues. Ensure timely resolution of problems and provide excellent customer support throughout the engagement lifecycle. Market Analysis: Stay updated with industry trends, market dynamics, and competitors' activities. Conduct market research to identify potential new clients or opportunities within the IT sector. Reporting and Forecasting: Prepare regular reports on account performance, revenue, and customer satisfaction metrics. Provide accurate sales forecasts and contribute to the overall sales planning process Collaboration: Work closely with internal teams, such as sales, marketing, product development, and customer service, to align strategies and deliver a cohesive customer experience. Foster cross-functional collaboration to meet client needs effectively. Industry Expertise: Develop a deep understanding of the IT industry, including emerging technologies, products, and services. Stay informed about relevant regulations, compliance requirements, and security concerns. Continuous Improvement: Seek feedback from clients to identify areas for improvement in products, services, or processes. Collaborate with internal teams to drive enhancements and address any gaps in customer satisfaction. Qualification & skills Strong interpersonal skills. Must be able to negotiate and problem-solve. Knowledge of current marketing and advertising trends and best practices. Strong oral and written communication skills. Proficient in programs including PowerPoint, MS Office and Excel. Strong leadership and decision-making skills Demonstrable business acumen and a deep understanding of business sales processes. The main focus is on building and maintaining strong client relationships, driving account growth, and ensuring client satisfaction. Experience level: 2+ years, Deep tech AI experience is plus point. Education level: BBA, MBA IN MARKETING FIELD

Job Title: Sales Executive (Software Products) Location: Gandhinagar, Gujarat Work Modality: Full-time About Us: At our company, we believe in fostering innovation, autonomy, and collaboration. As a growing organization, we provide an exciting opportunity for individuals to join a talented team of professionals dedicated to creating disruptive products that make a significant impact. We offer a creative and dynamic work environment where employees are given real responsibilities, contributing directly to the company's success, while having opportunities for personal and professional growth. Responsibilities: Lead the Entire Sales Cycle: Own the sales process from prospecting through to closing, ensuring success in each deal. Achieve Monthly Sales Objectives: Meet and exceed sales targets by identifying new business opportunities and nurturing leads. Qualify Customer Needs: Understand client requirements, offer tailored solutions, and guide them through the decision-making process. Negotiate and Contract: Lead negotiations to create win-win agreements, balancing both the customer's and company s interests. Master Product Demos: Deliver compelling and effective product demos that highlight the full value of our software solutions. Must Have: Bachelor's Degree or Higher in a relevant field. Passion for Software Products and a genuine interest in technology. Perfect Written English for clear communication and documentation. Highly Creative and Autonomous with a strong ability to think outside the box and take initiative. Nice to Have: Experience in Writing Online Content or copywriting. Proficiency in additional languages. Experience with Google AdWords or other digital marketing tools. Strong analytical skills for assessing market trends and customer data. Great Team: Join a talented, friendly group of people in a collaborative and open work culture. Autonomy & Flexibility: Enjoy real responsibilities, without unnecessary corporate processes or rigid working hours. Fast-Paced Environment: Work in a rapidly growing company where you can expand your knowledge, contribute to product development, and help the company succeed. Creative Freedom: Utilize your creativity and problem-solving skills to enhance the product and customer experience. What We Offer: Real Impact: Your work will have a direct impact on the company's success, and you'll be able to see the tangible results of your contributions. Team Building & Activities: Participate in team-building events, weekly sports sessions, and monthly social activities. Attractive Salary & Perks: Competitive full-time salary with benefits. 12 days of training per year, including 6 of your choice to focus on your professional development. Fruit, coffee, and snacks available at the office for a refreshing workday. Opportunities to play sports with colleagues we cover the bill! If you're a motivated, creative, and results-driven individual ready to contribute to a growing company and its success, we want you on our team! Join us in Gandhinagar and make a real impact with your work. Qualification : Bachelor's Degree or Higher in a relevant field.

Job Description If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget. Digital Marketing Manager Responsibilities: Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. Design, build and maintain our social media presence. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Plan, execute, and measure experiments and conversion tests. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Instrument conversion points and optimize user funnels. Collaborate with agencies and other vendor partners. Evaluate emerging technologies. Requirements: BS/MS degree in marketing or a related field. Proven working experience in digital marketing. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate. Experience in optimizing landing pages and user funnels. Experience with A/B and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends). Working knowledge of ad serving tools (e.g., DART, Atlas). Experience in setting up and optimizing Google Adwords campaigns. Working knowledge of HTML, CSS, and JavaScript development and constraints. Strong analytical skills and data-driven thinking. Up-to-date with the latest trends and best practices in online marketing and measurement. Preferred Technical and Professional Expertise: 2+ Years overall experience Job Category: Digital Marketer(2) Job Type: In House Job Location: Ahmedabad Qualification : BS/MS degree in marketing or a related field.

Experience: 3 to 5 Years Job Location: Ahmedabad Qualification: B.Tech/B.E. IT/MCA/BCA Technical Expertise: Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate. Experience with A/B and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends). Working knowledge of HTML, CSS, and JavaScript development and constraints. Strong analytical skills and data-driven thinking. Up-to-date with the latest trends and best practices in online marketing and measurement. Soft skill: Excellent written and verbal communication skills are essential. Must be dynamic, flexible, and possess perseverance skills. Should have an understanding of business objectives and organization structure. The candidate must have strong work ethics and trustworthiness. The candidate should possess attention to detail and also maintain confidentiality and integrity. Must be highly collaborative and be a team player with a commitment to excellence. Self-motivated, fast learner with the ability to operate independently. Ability to prioritize tasks. Ability to maintain a high level of professionalism and confidentiality. Company s perks: 5 days working. Flexible working hours. Modern infrastructure and Friendly environment. Paid leaves, incentives and other performance bonuses. Employee rewards and recognitions. Festivals, birthdays, work anniversary celebrations and company outings. Qualification : B.Tech/B.E. IT/MCA/BCA

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

Job Description Role: Sr Operation Manager Location- Vadodara Work Type- WFO Process- Tele Sales -B2B(Retail Consumer Channel) Product- Cement Essential Functions - Duties and Responsibilities Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction and growth. Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date Act as an enabler to remove both internal and external roadblocks and help team to resolve complex challenges in support of sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction Work with external facing client as a point of escalation for the client and respond in a timely manner to any issue Maintain a high level of communication with external stakeholders to ensure strategic client relationship is fostered and developed Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client Work closely with client contact on reporting and forecasting Serve in a consultative role to support key stakeholders, both internal and external Ensure team alignment to achieve operating plan targets, sales targets, and client performance targets (CPTs) Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team Coordinate team incentives and SPIFs (Sales Performance Incentive Fund) Ensure high level of professionalism during all interactions with team and client Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience Lead team to effectively influence buying/renewal process to achieve greater client satisfaction. Location: IND Vadodara - Alembic Building II BARODA Language Requirements: English (Required), Gujarati (Required), Hindi (Required)

Job Description The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Location: IND Vadodara - Alembic Building II BARODA Language Requirements: English (Required), Gujarati (Required), Hindi (Required)

Job Title: Packaging Development Executive Location: Vadodara Experience: 8 10 Years Job Type: Full-time Role Overview We are seeking an experienced and innovative Packaging Development Executive to lead the end-to-end development of packaging solutions that align with product, brand, regulatory, and operational requirements. The ideal candidate will have a strong background in packaging design, material selection, supplier management, and cross-functional project execution. Key Responsibilities New Requirement Analysis Collaborate with internal teams (R&D, Marketing, Production) to gather and define packaging requirements for new and existing products. Evaluate feasibility of proposed packaging solutions based on technical specifications, product handling, regulatory compliance, and market needs. Design & Development Lead the design and prototyping of packaging materials, structures, and solutions. Select appropriate packaging materials that meet durability, sustainability, and cost-efficiency goals. Ensure packaging meets performance criteria such as protection, shelf appeal, and functionality. Collaborate with engineering and creative teams to ensure design integrity and manufacturability. Supplier Coordination & Procurement Identify, engage, and manage packaging vendors for material sourcing and custom development. Obtain quotations, negotiate pricing and lead times, and manage vendor relationships. Oversee development of packaging components, tooling, and fixtures ensuring quality and timely delivery. Vendor Compliance & Quality Evaluate and audit suppliers to ensure they comply with company quality standards and relevant regulatory guidelines. Address non-compliance or quality issues with corrective actions and improvement plans. Foster long-term, performance-based vendor relationships. Project Management Manage packaging development projects from concept through commercialization. Monitor timelines, deliverables, and coordinate with cross-functional teams to ensure smooth execution. Identify and resolve risks or bottlenecks affecting delivery or quality. Documentation & Reporting Maintain comprehensive records of packaging specifications, development processes, vendor communications, and compliance documentation. Generate regular reports on project progress, cost analysis, material performance, and supplier evaluations for internal stakeholders. Preferred Candidate Profile Bachelor's degree in Packaging Technology, Mechanical Engineering, Industrial Design, or a related field. 8 10 years of experience in packaging development, ideally within FMCG, pharmaceuticals, or consumer electronics. Strong understanding of packaging materials, manufacturing processes, and regulatory standards. Hands-on experience with 3D modeling/design software and prototyping tools is a plus. Excellent project management, communication, and negotiation skills. Strong analytical mindset with a problem-solving approach and attention to detail. Be part of a dynamic team driving innovation in product and packaging development. Opportunity to work with cross-functional departments and industry-leading vendors. Play a key role in delivering packaging solutions that enhance product value, sustainability, and customer experience. Qualification : Bachelor's degree in Packaging Technology, Mechanical Engineering, Industrial Design, or a related field

Job Title: DevOps Engineer Location: Ahmedabad Education Qualification: B.E./B.Tech/MCA/M.E./M.Tech Company Profile: Media NV was established in 2014 and is headquartered in North America as a multinational company with offices in Ahmedabad and Chandigarh. At Media NV, we treat our employees like family. Our core focus is on growing your business because your success drives our growth. Our passionate and driven team combines creativity, technology, and marketing to fully integrate your business into the online world, providing ample opportunity for brand expansion. Whether you require local or outsourced services, we align our goals with yours and deliver maximum value. Role Overview: As a DevOps Engineer at Media NV, you will play a critical role in improving our customer experience by building and maintaining efficient, secure, and scalable infrastructure. You will collaborate closely with developers and engineers to deploy product updates, troubleshoot production issues, automate processes, and ensure reliable software delivery. You will also be involved in project planning and management decisions to help drive the success of our projects. Key Responsibilities: Build and implement development tools and infrastructure to enhance deployment and release processes. Automate and improve development workflows and system maintenance. Deploy updates, fixes, and provide Level 2 technical support. Develop integration software for internal backend systems. Conduct root cause analysis for production issues and implement solutions. Create scripts for automation and visualization of processes. Design troubleshooting and maintenance procedures. Monitor server performance and logs to minimize downtime and ensure system reliability. Ensure security of systems against cybersecurity threats. Collaborate with software engineers to maintain development best practices and quality standards. Manage both local and cloud infrastructure environments. Required Skills and Qualifications: Proven experience as a DevOps Engineer or similar software engineering role. Proficiency with Git and GitHub workflows. Basic knowledge of JavaScript frameworks and deployment processes. Working knowledge of SQL and NoSQL databases. Strong problem-solving skills and a proactive attitude. Familiarity with software development and deployment life cycle. Competitive salary with guaranteed incremental increases. 5-day work week (Monday to Friday). No sandwich leave policy. Comprehensive health insurance benefits. Regular team gatherings and outings. Supportive and growth-oriented work environment. Generous leave policy. Excellent platform for continuous learning and career development. Recognition and rewards for your contributions. Apply now and be a part of a passionate team that values your skills and helps you grow! Qualification : B.E./B.Tech/MCA/M.E./M.Tech

Job Title: Digital Marketing Executive Location: Bhavnagar, On-Site Job Type: Full Time About Us: We are seeking a Digital Marketing Executive with 1 to 3 years of experience to join our dynamic team at our Bhavnagar location. If you're passionate about digital marketing and thrive in a collaborative, fast-paced environment, we want you on our team! Key Responsibilities: Plan, execute, and manage all digital marketing campaigns, including SEO/SEM, email marketing, social media, and display ads. Build and maintain a strong social media presence for the brand. Measure and report on the performance of all digital marketing campaigns, assessing against goals such as ROI and KPIs. Analyze trends and insights, optimizing budget and performance based on the findings. Collaborate with internal teams to create effective landing pages and optimize the user experience. Utilize strong analytical skills to evaluate customer experience across multiple channels and touchpoints. Define and optimize conversion points and user funnels. Collaborate with agencies and other vendor partners to support campaign execution. Stay updated on emerging technologies and provide thought leadership on new trends for possible adoption. Required Skills & Experience: Proven experience in digital marketing, with hands-on knowledge of SEO/SEM, email marketing, social media, and/or display advertising campaigns. Highly creative, with the ability to identify target audiences and design campaigns that engage and motivate them. Strong experience in optimizing landing pages and user funnels for conversion. Knowledge of A/B testing and multivariate experiments to optimize campaigns. Proficiency with website analytics tools (e.g., Google Analytics). Proven experience in setting up and optimizing Google Ads campaigns. Strong analytical skills and a data-driven approach to decision-making. Up-to-date knowledge of the latest trends and best practices in online marketing.

Digital Marketing Executive | Vadodara Position: 1 Experience: Fresher Job Type: Full-Time Location: Vadodara Role Overview: We are seeking a Digital Marketing Executive to join our dynamic team in Vadodara. As a key player in our marketing efforts, you will plan and execute various digital campaigns, including SEO/SEM, social media, email, and display advertising. You will also track performance metrics, analyze trends, and optimize campaigns for maximum results. This role offers a fantastic opportunity for a creative and analytical individual to build hands-on experience in the digital marketing landscape. Key Responsibilities: Campaign Planning & Execution: Develop and implement digital marketing campaigns across web, SEO/SEM, email, social media, and display advertising platforms. Social Media Management: Design, build, and maintain a strong social media presence across various platforms to engage and grow our online audience. Performance Measurement: Track and measure the performance of all digital marketing campaigns, assessing against key metrics such as ROI and KPIs. Data Analysis & Optimization: Identify trends, analyze insights, and optimize spend and performance based on data-driven decisions. Creative Strategy Development: Brainstorm and implement creative growth strategies to boost brand visibility and engagement. A/B Testing & Experiments: Plan and execute conversion tests, experiments, and optimizations to enhance campaign effectiveness. Collaboration: Work closely with internal teams to design and optimize landing pages and enhance user experience. Customer Experience Evaluation: Utilize strong analytical skills to assess customer interactions across multiple channels and touchpoints. Funnel Optimization: Identify critical conversion points and optimize user funnels to maximize lead generation and sales. Vendor Collaboration: Work with agencies and other external partners to enhance digital marketing efforts. Tech Trend Evaluation: Stay updated on emerging technologies and provide thought leadership on their adoption for the company. Qualifications & Skills: Client Relationship Management: Ability to create and maintain strong client relationships. Motivation: Self-driven and customer-focused with a passion for digital marketing. Creative & Analytical Mindset: Highly creative with the ability to develop digital campaigns that engage and motivate target audiences. Proficient in marketing research and statistical analysis. Digital Marketing Expertise: Strong understanding of digital marketing strategies and tools, including SEO/SEM, email marketing, social media, and display advertising. Education & Experience: Education: Bachelor s or Master s degree in Marketing or a related field. Experience: Proven interest or experience in digital marketing (internships, personal projects, or academic experience are valuable for freshers). Technical Expertise: Familiarity with SEO/SEM, email campaigns, social media management, and web analytics tools is a plus. This is an excellent opportunity for freshers looking to dive into the exciting world of digital marketing! If you're a motivated individual with a creative flair, we encourage you to apply and join our innovative team. Qualification : Bachelors or Masters degree in Marketing or a related field.