Software Development Engineer 2 Location: Cochin Job Overview: The Software Development Engineer 2 will assist in designing and developing software solutions with a focus on general domain knowledge and limited business expertise. This role includes troubleshooting code issues and continuously evolving IQVIA's platforms to meet user requirements. The engineer will work across the full application stack, including front-end user interfaces and backend development, while adhering to industry and company-specific quality standards. Key Responsibilities: Software Development & Design: Assist with the design and development of software solutions that require a general domain knowledge. Work on both front-end user interfaces and back-end development to build comprehensive solutions. Troubleshooting & Problem Solving: Troubleshoot and resolve code issues to ensure the proper functioning of the software. Continuously improve and evolve IQVIA's platforms to meet the changing needs of users. Functional Specifications & Validation: Review functional specifications and validation deliverables as assigned. Industry & Quality Standards: Develop a basic understanding of industry and IQVIA-specific quality standards to ensure the software adheres to these guidelines. Project Support: Support development projects based on specific instructions and with limited discretion, following project guidelines and timelines. Qualifications: Education: Bachelor s Degree in Computer Science, a related field, or equivalent experience. Experience: Typically requires 1 year of relevant experience in software development. Skills & Competencies: Basic understanding of software design and development processes. Familiarity with full-stack development (front-end and back-end). Good troubleshooting and problem-solving skills. Ability to work in a collaborative team environment. Understanding of industry quality standards. This role is ideal for a motivated software development professional who is looking to build a career at IQVIA and contribute to the development of innovative solutions for healthcare. If you have a passion for software development and a willingness to learn and grow within a dynamic team, we encourage you to apply. Qualification : Bachelors Degree in Computer Science, a related field, or equivalent experience.

Technical Project Manager (Node.js Backend) About Us: We are a forward-thinking software development company committed to delivering high-quality and scalable solutions. We are seeking a highly skilled Technical Project Manager with expertise in Node.js backend development to lead and manage our software projects effectively. This role offers an opportunity to work with a dynamic team to ensure the successful delivery of complex software solutions. Job Description: We are looking for a Technical Project Manager who will oversee the entire project lifecycle, from planning to delivery, while ensuring that our backend systems are built using Node.js principles. The ideal candidate will have a robust understanding of Node.js development along with solid project management experience. You will collaborate with cross-functional teams to ensure timely delivery, adherence to quality standards, and achievement of business objectives. Key Responsibilities: 1. Project Planning and Execution: Develop comprehensive project plans that include timelines, resource allocation, and milestones while ensuring alignment with business goals. Execute the project plans efficiently, monitor progress, and adjust strategies as necessary to meet the project goals. Coordinate with stakeholders to gather requirements, prioritize tasks, and resolve project-related challenges. 2. Team Leadership and Collaboration: Lead a team of developers, engineers, and designers, providing guidance and support throughout the project lifecycle. Foster a collaborative environment where team members are encouraged to communicate, share knowledge, and work together toward project success. Coordinate with cross-functional teams including product management, QA, and DevOps to ensure smooth project execution. 3. Technical Expertise: Possess a deep understanding of Node.js backend development principles, including server-side scripting, asynchronous programming, and RESTful API design. Review technical specifications, architecture designs, and code implementations to ensure adherence to best practices and industry standards. Provide technical guidance and mentorship to team members, assisting in troubleshooting and solving technical challenges. 4. Risk Management and Quality Assurance: Identify potential risks and dependencies early in the project lifecycle, and implement strategies to mitigate these risks and minimize disruptions. Conduct quality assurance testing including unit testing, integration testing, and performance testing to ensure the reliability and scalability of the backend systems. 5. Project Documentation and Reporting: Maintain accurate and comprehensive project documentation including requirements documents, design documents, and technical specifications. Prepare regular progress reports and presentations for stakeholders, highlighting key accomplishments, milestones achieved, and upcoming deliverables. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). Proven experience of 4+ years as a Technical Project Manager in software development, particularly with a focus on Node.js backend technologies. Strong proficiency in Node.js, with hands-on experience in building scalable and high-performance backend systems. Solid understanding of software development methodologies such as Agile, Scrum, or Kanban. Exceptional leadership and communication skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with project management tools such as Jira, Asana, or Trello. PMP, Scrum Master, or other relevant certifications are a plus. Innovative Environment: Work with cutting-edge technologies and be part of a team that thrives on innovation. Career Growth: Opportunities for personal and professional development. Collaborative Culture: A supportive, team-oriented culture that encourages learning and growth. If you are passionate about leading technical projects and have the required Node.js expertise, we invite you to apply and be part of our exciting journey in delivering high-quality software solutions! Qualification : Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

Product Designer About the Role Our Design Studio is looking for a Product Designer to join our team. In this role, you will collaborate closely with product managers and stakeholders, solving complex problems and creating innovative design solutions that provide exceptional user experiences for millions of users. You ll be at the heart of designing products that are impactful, user-centered, and scalable. What You Will Do Work with product managers and stakeholders to understand the product vision and features. Conduct user research to understand behaviors, pain points, attitudes, and expectations. Design wireframes, mock-ups, and prototypes for products or features. Articulate the rationale for design decisions to stakeholders clearly and effectively. Iterate rapidly, presenting multiple solutions to meet user needs and business goals. Collaborate closely with UI engineers to ensure design specifications are accurately implemented. Stay informed about the product market and competitors, ensuring designs are relevant and competitive. What Makes You a Great Fit Enthusiastic and passionate about design, usability, and design trends. Empathetic toward colleagues and customers, understanding their needs and challenges. Strong understanding of design trends and a desire to experiment with novel ideas. Experience with visual hierarchy and information architecture. High attention to detail and methodical in solving design problems. Deep knowledge of design fundamentals and principles. Proficiency in tools such as Figma. Ability to learn quickly and thrive in a fast-paced startup environment. Excellent communication skills, capable of presenting and explaining your designs clearly. Competitive salary and benefits package. Opportunity to work in a dynamic, creative, and collaborative environment. Exposure to working on impactful products used by millions of users. A culture that values design excellence and continuous learning.

Position: Senior/Lead Engineer Salesforce Experience: 3 7 years Location: Thiruvananthapuram About the Role We are seeking a talented and motivated Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and deploying custom Salesforce solutions that align with business goals. Key Responsibilities Design, develop, and deploy custom Salesforce applications using Apex, Visualforce, and Lightning Web Components (LWC). Build and maintain RESTful APIs to integrate Salesforce with external systems. Develop and maintain unit tests and test classes to ensure robust, high-quality code. Collaborate closely with cross-functional teams including Product, QA, and Business to gather requirements and deliver effective solutions. Stay current with Salesforce releases and incorporate best practices to optimize platform performance. Required Qualifications & Skills 3 6 years of hands-on experience in Salesforce development. Strong expertise in Apex, Visualforce, and Lightning Web Components. Proven experience with REST API integration and design. Solid understanding of Salesforce architecture and software development principles. Excellent problem-solving, analytical, and communication skills. Salesforce certifications such as Platform Developer I/II are highly desirable.

Position: Senior Analyst, Digital Marketing Experience: 5 9 years Location: Trivandrum About the Role We are seeking a skilled Senior Analytics Specialist with expertise in web and mobile analytics to join our digital marketing team. You will play a key role in analyzing data, driving insights, and optimizing digital marketing efforts. Key Responsibilities Lead requirement analysis, consultation, and analytics implementation for web and mobile platforms across multiple projects. Collaborate with cross-functional teams to ensure analytics align with business objectives and reporting standards. Define client objectives and develop Key Performance Indicators (KPIs) to measure success. Collect, analyze, and report on data regarding traffic, user behavior, conversion rates, site performance, and campaign effectiveness. Design and build comprehensive dashboards in Google Looker Studio by integrating data from diverse sources. Monitor performance metrics to identify trends and deliver actionable recommendations to improve business outcomes. Independently manage projects with minimal supervision ensuring timely and high-quality delivery. Plan, implement, and analyze A/B tests aimed at Conversion Rate Optimization (CRO). Assess new requirements and provide accurate project estimates. Requirements Google Analytics Certified professional with a minimum of 6 years of hands-on experience in analytics and reporting. Expertise in analytics tools including Google Analytics, Tag Manager, Firebase, Heap, and Mixpanel. Strong analytical skills with the ability to work efficiently with large datasets. Proven project management skills with the ability to thrive in a fast-paced environment. Experience implementing tracking via Google Tag Manager, SDKs, Mobile Measurement Partners (MMPs), or Customer Data Platforms (CDPs). Demonstrated knowledge of user journey mapping, conversion tracking, and trend analysis. Preferred experience with Supermetrics, Google Ads, Google Optimize, or Hotjar. Excellent communication skills with the ability to convey complex insights clearly.

Job Title: AI Developer Trainee Location: Technopark, Trivandrum Experience: Freshers Employment Type: Full-Time | Immediate Joiners Preferred Position Overview Kickstart your career in the exciting field of Artificial Intelligence (AI) and Machine Learning (ML) as an AI Developer Trainee. This entry-level role offers hands-on exposure to cutting-edge AI projects under the guidance of seasoned professionals. You will gain practical experience working with popular AI frameworks and develop a solid foundation in AI technologies. Technical Skills & Knowledge Proficient in Python programming and solid understanding of Object-Oriented Programming (OOP) concepts. Familiar with data preprocessing and analysis using libraries like Pandas and NumPy. Exposure to AI/ML frameworks such as TensorFlow or PyTorch. Basic understanding of neural networks, supervised and unsupervised learning techniques. Knowledge in Natural Language Processing (NLP) and Computer Vision is a plus. Requirements Strong communication and teamwork skills. Basic understanding of Internet of Things (IoT) concepts. Familiarity with any database management system. Hands-on experience with Microsoft Excel for data handling. Fundamentals of Mechanical and Electrical Engineering. Basic grasp of Probability and Statistics. Work from the technology hub of Technopark, Trivandrum with industry experts. Gain real-world experience in AI and ML projects. Opportunity to learn and grow in a fast-evolving tech domain. Supportive environment for freshers with training and mentorship programs. Apply now to join our team as an AI Developer Trainee and start your journey into the world of AI and machine learning.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Title: Project Coordinator The Project Coordinator will be responsible for coordinating various project activities, including documentation, wire framing, SRS preparation, client meetings, requirement gathering, and team coordination. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Project Documentation: Prepare, maintain, and update project documentation, ensuring all records are accurate and up-to-date. Wire Framing: Develop wireframes to illustrate the layout and functionalities of projects, providing a visual guide for developers and stakeholders. SRS Preparation: Create and maintain Software Requirements Specifications (SRS) documents, ensuring they meet client requirements and project goals. Client Meetings: Schedule, organize, and participate in client meetings to discuss project scope, requirements, and progress. Document meeting minutes and follow up on action items. Requirement Gathering: Work closely with clients to gather and define project requirements, ensuring a clear understanding of their needs and expectations. Team Coordination: Coordinate with business teams, developers, and other stakeholders to ensure smooth communication and collaboration throughout the project lifecycle. Task Management: Track project tasks, deadlines, and milestones, ensuring timely completion and delivery of project components. Reporting: Prepare and present regular project status reports to management and clients, highlighting key achievements, risks, and issues. Qualifications: Bachelor s degree in Business Administration, Information Technology, or a related field. 4 years of experience in project coordination, project management, or a similar role. Strong understanding of project management methodologies and tools. Proficiency in wire framing tools and software (e.g., Balsamiq, Axure, Sketch). Excellent written and verbal communication skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Experience with SRS preparation and documentation is a plus. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project). Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.

Front Office Executive About the Role We are seeking a Front Office Executive with a warm, compassionate, and professional demeanor to be the welcoming face of our organization. This position is perfect for candidates who are fresh out of college or have up to one year of relevant experience. If you have a passion for customer service and enjoy making a positive impression, we invite you to join our team and grow with us! What You Will Do Greet visitors, clients, and employees warmly, ensuring they feel valued as soon as they enter the premises. Manage incoming phone calls, emails, and inquiries with clarity and empathy, directing them to the appropriate personnel or department. Maintain a clean, organized, and inviting reception area. Coordinate incoming and outgoing mail, deliveries, and general office supplies. Assist with calendar management, scheduling appointments, and coordinating meeting rooms. Communicate any schedule changes promptly. Support in planning and executing company events and ensuring all logistics run smoothly. Make travel arrangements for employees and visitors, including booking flights, accommodations, and local transportation, while adhering to company policies and budgets. Handle insurance procedures, file claims, maintain necessary records, and coordinate with providers for timely resolution. Provide a compassionate and empathetic approach when addressing inquiries or concerns, ensuring issues are resolved efficiently and positively. Collaborate with other departments, especially HR and Administration, to streamline daily operations and ensure smooth workflows. What Makes You a Great Fit Bachelor s degree in any discipline. Experience: 0 1 year in a front office or administrative role (freshers are welcome to apply). Communication Skills: Strong verbal and written communication abilities; comfortable interacting with diverse groups. Empathy & Compassion: Able to handle visitors and colleagues with patience, understanding, and genuine care. Maintain a neat, poised, and approachable presence at the front desk. Familiar with MS Office (Word, Excel, Outlook) and open to learning new tools. Organization & Time Management: Capable of managing multiple tasks, prioritizing responsibilities, and meeting deadlines efficiently. Competitive salary and benefits package. Opportunity to grow and develop in a supportive and dynamic work environment. The chance to be the friendly face and first point of contact for everyone who interacts with our company.

Job Description: We are seeking a Senior .NET Core Developer with over 5 years of experience in designing, developing, and maintaining software applications. The ideal candidate will have a deep understanding of .NET Core and a proven track record of building scalable, high-quality, and high-performance applications. Key Responsibilities: Application Development: Design, develop, and maintain web applications using .NET Core and related technologies. Code Quality: Write clean, scalable, and efficient code following best practices and coding standards. Collaboration: Work closely with cross-functional teams including product managers, designers, and other developers to define, design, and ship new features. Troubleshooting: Identify and resolve complex technical issues and bugs, ensuring application performance and stability. Code Review: Conduct code reviews to maintain code quality and share knowledge with the development team. Mentorship: Provide guidance and mentorship to junior developers, fostering a culture of continuous learning and improvement. Documentation: Create and maintain technical documentation for code, processes, and procedures. Continuous Integration: Implement and manage CI/CD pipelines to automate testing and deployment processes. Qualifications: Experience: Minimum of 5 years of experience in software development with a strong focus on .NET Core. Education: Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent work experience). Technical Skills: Proficiency in .NET Core, C#, and ASP.NET Core. Experience with front-end technologies such as HTML, CSS, JavaScript, and frameworks like Angular or React. Strong understanding of RESTful APIs and web services. Knowledge of SQL Server or other relational databases. Experience with cloud platforms (e.g., Azure, AWS) is a plus. Familiarity with version control systems (e.g., Git). Qualification : Bachelors degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Job Summary We are looking for a highly skilled and motivated QA Automation Lead with over 5 years of experience to drive the development and execution of our test automation strategy. The ideal candidate will lead the QA efforts, design automation frameworks, and ensure the delivery of high-quality software products. This is a hands-on role that requires leadership skills, technical expertise, and a passion for innovation in QA practices. Key Responsibilities 1. Automation Framework Development and Maintenance Design, develop, and maintain robust test automation frameworks for web, mobile, and backend applications. Select appropriate automation tools and integrate them into the CI/CD pipeline. Ensure the automation framework supports scalable and reusable test scripts. 2. Test Strategy and Execution Define and implement test automation strategies that align with project requirements. Work with cross-functional teams to understand system architecture and identify automation opportunities. Conduct functional, regression, performance, and load testing using automation tools. Identify, document, and track software defects through resolution. 3. Team Leadership and Collaboration Lead and mentor a team of QA engineers, fostering a culture of quality and continuous improvement. Collaborate with development, product, and project teams to ensure comprehensive test coverage. Facilitate knowledge sharing and provide training on automation best practices. 4. Reporting and Documentation Develop detailed test plans, test cases, and test scripts. Prepare test reports summarizing test results, defects, and coverage metrics. Present QA progress and risks to stakeholders in a clear and concise manner. 5. Tools and Technologies Expertise in tools such as Selenium, Appium, JUnit, TestNG, or similar test automation frameworks. Experience with performance testing tools such as JMeter or LoadRunner. Proficiency in version control systems like Git and build tools such as Jenkins or Bamboo. Hands-on experience with scripting languages like Python, Java, or JavaScript. Required Skills and Qualifications Minimum 5+ years of experience in QA Automation, including test framework design and implementation. Strong understanding of software testing principles, methodologies, and best practices. Proven experience with API, UI, and mobile test automation. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work in a fast-paced, collaborative environment.

Job Title: Automation Test Engineer Job Summary: We are seeking a highly motivated and innovative individual to join our Kochi-based Quality Assurance team. The position oversees the automation childcare management software. This is a tremendous opportunity to strengthen technical and business product skills. The position requires someone with a strong motivation and desire to work in a challenging environment. Minimum Requirements: 3+ years of experience in Quality Assurance. Perform Functional, Regression, Acceptance, Smoke, and Exploratory Testing. Capability to understand database structure and be able to write SQL statements and SQL scripting skills. Experience in API testing using Postman. Test Automation using Selenium/Web driver. Excellent problem solving and communication skills. Must be detail oriented, data-centric, and possess a desire to deliver high-quality products. Hands-on experience in testing Mobile applications [Android/iOS] is an added advantage. Role: Automation Test Engineer Industry Type: Software Product Department: Engineering - Software & QA Role Category: Quality Assurance and Testing Education: BCA in Any Specialization, B.Tech/B.E. in Any Specialization Qualification : BCA in Any Specialization, B.Tech/B.E. in Any Specialization

We are seeking a highly skilled and experienced Senior React Native Developer to join our development team. The ideal candidate should have a deep understanding of mobile application development, a keen eye for detail, and a passion for delivering high-quality products. As a Senior React Native Developer, he will be responsible for designing, developing, and maintaining mobile applications for both iOS and Android platforms. Key Responsibilities: Development: Design, build, and maintain efficient, reusable, and reliable React Native code. Collaboration: Work closely with product managers, designers, and other developers to conceptualize, build, test, and release products. Performance Optimization: Ensure the best possible performance, quality, and responsiveness of applications. Code Reviews: Conduct code reviews to maintain code quality and share knowledge with the team. Testing: Write and maintain unit and integration tests to ensure software quality. Troubleshooting: Identify and correct bottlenecks and fix bugs. Mentorship: Mentor junior developers and contribute to a culture of continuous improvement and technical excellence. Requirements: Experience: Minimum of 5+ years of professional experience in mobile application development. Minimum 3+ years of experience in React Native. React Native Expertise: Proven experience with React Native and related libraries. Cross-Platform Development: Strong understanding of mobile development for both iOS and Android platforms. JavaScript/TypeScript: Proficient in JavaScript and TypeScript. State Management: Experience with state management libraries such as Redux or MobX. API Integration: Strong experience with RESTful APIs and third-party libraries. Testing Frameworks: Familiarity with testing tools and frameworks such as Jest and Detox. Version Control: Proficient with Git and version control workflows. UI/UX: Good understanding of UI/UX principles and best practices. Preferred Qualifications: Native Modules: Experience with writing native modules for React Native. Continuous Integration: Familiarity with CI/CD pipelines. Cloud Services: Experience with cloud services such as AWS, Firebase, or Azure. Agile Methodologies: Experience working in Agile development environments. Open Source Contributions: Contributions to open source projects are a plus. Soft Skills: Problem Solving: Strong analytical and problem-solving skills. Communication: Excellent communication and teamwork skills. Leadership: Ability to lead and guide a team of developers. Adaptability: Ability to adapt to new technologies and learn quickly.

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

SEO, Digital Marketing Manager Experience: 3+ years Job Overview We are looking for a talented and results-driven SEO, Digital Marketing Manager to join our team. The ideal candidate will have more than 3 years of experience in digital marketing with a strong focus on SEO and SEM strategies. This role will require the planning, execution, and optimization of digital marketing campaigns across various platforms to drive online traffic, improve conversion rates, and ultimately contribute to the growth of our brand. Key Responsibilities Plan and execute all digital marketing strategies including SEO/SEM, marketing database, email, social media, and display advertising campaigns. Design, build, and maintain a strong social media presence to engage with the target audience. Measure and report the performance of all digital marketing campaigns and assess them against goals (ROI and KPIs). Identify trends and insights, optimizing spend and performance based on the data gathered. Brainstorm and implement creative growth strategies for increasing brand visibility and online traffic. Plan, execute, and measure experiments and conversion tests to improve user engagement. Collaborate with internal teams to create optimized landing pages that improve user experience and conversion rates. Use strong analytical skills to evaluate end-to-end customer experience across multiple channels and touchpoints. Instrument conversion points and optimize user funnels to maximize conversions. Collaborate with agencies and other vendor partners to enhance marketing efforts. Evaluate emerging technologies and provide thought leadership for their adoption when appropriate. Required Skills Excellent communication skills with the ability to present complex data in an understandable and actionable format. Strong creative and strategic thinking abilities with a knack for solving problems effectively. Ability to thrive in a fast-paced, deadline-driven environment while managing multiple priorities. 3+ years of experience in digital marketing with a focus on SEO and SEM. Expertise in all aspects of SEO (on-page, off-page, and technical SEO). In-depth knowledge of search engine algorithms, ranking factors, and SEO tools. Stay updated with the latest trends, tools, and best practices in SEO. Open to working from our Kochi office. At our company, we encourage a collaborative, innovative work culture where your ideas and contributions matter. As a part of our marketing team, you'll have the opportunity to shape the future of our digital marketing efforts and help elevate our brand's online presence. If you're passionate about SEO and digital marketing, this is your chance to make a significant impact! Location Open to working from our Cochin office.

Backend Engineer About the Role We are looking for a talented Backend Engineer to join our team and work in a fast-paced environment, tackling complex challenges. You will be responsible for building and maintaining scalable and efficient backend systems. If you are passionate about solving global problems and want to work with some of the most experienced software architects, this is the perfect opportunity for you. What Makes You a Great Fit Strong fundamentals in Computer Science, along with excellent programming skills. Proficiency in one or more backend programming languages such as Scala, Java, Python, Go Lang, or Node.js. Experience with TDD (Test-Driven Development) and understanding Design Patterns. Strong knowledge of algorithms, data structures, and problem-solving techniques. Experience with Django and Flask for building robust backend systems. Familiarity with Amazon Web Services (AWS) or Google Cloud Platform (GCP). Experience with at least one SQL-based database (e.g., PostgreSQL, MySQL) and one NoSQL-based database (e.g., MongoDB, Cassandra). What You Get Invaluable opportunities to solve global problems with your skills and talents. Work with some of the most experienced software architects in the Indian IT industry. Mentorship from industry experts, allowing for both professional and personal growth. Exposure to cutting-edge technologies and the chance to make a significant impact in your field.

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.

Data Engineer About the Role We are looking for an experienced and resilient Data Engineer to join our growing team of analytic experts. The ideal candidate will be eager to learn and tackle bigger challenges in the field of data engineering. In this role, you will work closely with product and engineering teams to design, build, and maintain scalable data pipelines that empower key business decisions. What You Will Do Collaborate with product and engineering teams to understand the domains, features, and metrics needed for data processing. Design and build scalable data pipelines to handle data from various sources efficiently. Extract data using ETL tools and load it to the data warehouse (AWS Redshift / Google BigQuery). Implement batch processing for both structured and unstructured data. Analyze data and create visualizations using tools like Tableau, Metabase, or Google Data Studio to support business decision-making. Be part of the core data team responsible for designing and maintaining the data warehouse. Troubleshoot and resolve issues in data processing and pipelines. Anticipate potential problems and develop proactive processes to avoid them. Quickly learn and adapt to new technologies as needed. Set up CI/CD pipelines for data integration and automation. What Makes You a Great Fit Proficiency in database design and writing SQL queries. Experience with data warehouse solutions such as AWS Redshift, Google BigQuery, or Snowflake. Knowledge of platforms like Segment, HevoData, Stitch, Amplitude, or Clevertap. Hands-on experience with technologies like Apache Spark, Python, R, Hadoop, and Kafka. Familiarity with working with connectors (REST / SOAP, etc.). Experience with BI platforms such as Metabase, Power BI, Tableau, or Google Data Studio. Competitive salary and benefits package. Opportunities for career growth and learning in a dynamic and challenging environment. Work with a passionate and innovative team focused on solving impactful data problems.

Dot Net Webforms Developer Job Location: Cochin Qualification: MCA/BCA/B.Tech/B.Sc. in Computer Science Experience: 2+ years of industrial experience Role Overview: We are seeking a talented and driven .NET Webforms Developer with a minimum of 2 years of experience to join our dynamic development team. The ideal candidate will be responsible for developing software solutions, evaluating requirements, and contributing to the entire software development lifecycle. Key Responsibilities: Design, Develop, and Install Software Solutions: Create information systems by designing, developing, and installing software solutions tailored to the needs of the organization. Evaluate Feasibility: Assess the operational feasibility of systems by evaluating problem definitions, requirements, and proposing potential solutions. Documentation & Demonstration: Develop clear documentation, including flowcharts, layouts, diagrams, charts, and in-code comments to demonstrate solutions effectively. System Design & Installation: Design system specifications and standards, ensuring smooth preparation and installation of software solutions. Problem Analysis & Resolution: Collect, analyze, and summarize development and service issues to provide valuable information and support. Software Development Lifecycle: Study information needs, consult with users, study system flows, and use data to investigate problem areas and follow the software development lifecycle. Continual Learning: Keep up-to-date with state-of-the-art development tools, techniques, and programming languages, and participate in professional development opportunities. Confidentiality & CRM Updates: Protect operational information by maintaining confidentiality and regularly update CRM entries. Report Generation: Provide daily and weekly reports of work progress to the Team Lead. Requirements: Experience in .NET Framework: Proficient in ASP.NET (Webforms), C#, Web API, TypeScript, and LINQ. Front-End Skills: Strong experience in jQuery, Ajax, and front-end technologies. RDBMS Experience: Experience in working with Relational Database Management Systems (RDBMS). Adaptability: Ability to quickly learn and adapt to new technologies if required. Problem-Solving Skills: Ability to analyze and resolve technical challenges efficiently. Communication: Excellent verbal and written communication skills. Opportunity to work in a dynamic development environment with cutting-edge technologies. Career growth potential through continuous learning and development. Competitive salary and benefits package. Qualification : MCA/BCA/B.Tech/B.Sc. in Computer Science