Presales Engineer Job in Accops Systems

Position Title: Presales Engineer

Location: Pune

Experience: 5+ years

Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Company: Accops Systems Pvt. Ltd.

Accops provides secure workspace access, virtualization, and Zero Trust-based solutions for modern digital workforces.

Role Overview:

We are seeking an experienced Presales Engineer to support solution consulting, technical sales engagements, and partner enablement. The ideal candidate should bring strong technical expertise, excellent communication skills, and leadership capabilities to guide customers and partners through the technical evaluation and solution design process.

Key Responsibilities:

• Gain certification in Accops products and maintain up-to-date product knowledge
• Deliver compelling technical presentations and conduct interactive demos (on-site and remote)
• Lead and manage pre-sales account teams, ensuring project alignment and timely delivery
• Engage in solution design, sizing, and deployment planning for Accops and third-party products
• Prepare comprehensive competitive analysis and technical architecture documents
• Build and maintain a high standard of pre-sales and post-sales support
• Contribute to the knowledge base, including articles, tutorials, FAQs, and best practices
• Manage and respond to customer queries promptly, ensuring high satisfaction
• Provide technical training to partner sales and presales teams
• Draft and define the Statement of Work (SoW) for implementation teams
• Stay updated with market trends, product developments, and competitive offerings
• Collaborate closely with the Sales Account Manager to map customer needs to the best-fit solution
• Communicate both technical and business benefits of solutions to varied stakeholders

Mandatory Technical Skills:

• Proven team management experience: mentoring, motivating, and aligning with business goals
• In-depth technical understanding of:
  • Operating systems: Windows, Linux (Ubuntu, Red Hat, Debian)
  • Networking: DNS, DHCP, routing, VPNs, Active Directory, directory services, SAML, SSL, HTTPS
  • Security technologies: Firewalls, VPN, ZTNA, CASB, SASE, Identity Federation
• Hands-on knowledge of at least one desktop virtualization platform: Citrix Apps & Desktop, VMware Horizon, Windows Virtual Desktop (WVD), MS RDP
• Experience in solution architecting and capacity planning
• Ability to translate customer requirements into solution architectures
• Strong grasp of real-world product benefits and limitations

Good to Have:

• Presales experience in a startup environment (VDI, VPN, MFA, MDM, Azure, AWS)
• Prior experience with Accops products
• Experience in executive-level customer interactions
• Working knowledge of Windows Server, Windows 10, and RDS licensing

Behavioral Competencies:

• Strong verbal and written communication skills
• Demonstrated leadership and initiative
• Clear and structured thinking and problem-solving approach
• High level of accountability and ownership
• Proactive and self-motivated with a logical bent of mind
• Adaptable and able to thrive in dynamic environments