Executive - Mis Health Operations Job in Axiom Pursuits

What You Will Do 1. Production Management * Monitoring and perform allocation task * Policy issuance through Opus and Maximus module for all the sub-processes * Maintain quality standard as per the SOP * Maintain sub-process wise trackers accurately * Ensure TAT is maintained as per SLA 2. Stakeholder Management (Internal / External) * Co-ordination with internal stakeholders on regular intervals to ensure smooth functioning * PNI - Policy Issuance conversion within 2hrs TAT from the time of intimation by CX team * Plan for training, communication of new updates to internal team * Collaborating with other departments to ensure sales queries and deliveries are handled efficiently 3. MIS & Reporting * Prepare and publish daily/weekly/monthly reports to concern stakeholders * Monitor various process trackers and share observation to team members * Liaising with external vendors on planning & delivery of frequent report automations 4. IT Support & Automation * SPOC for NR/CR/ITHDs * Co-ordination and follow up with IT team for quick closure * Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement Skills Required: 1. Should have good understanding of policy issuance through Opus and Maximus module 2. Excellent communication and writing skill. 3. Sound Knowledge of MIS and Advance Excel. 4. Good Business understanding Desirable Skills: 1. Good communication skills. 2. Flexible & adaptable to change. 3. Well versed with MS Office. 4. Should have good analytical and problem-solving skills.