Executive - Debt Management Services Job in Bajaj Finserv Limited

Executive - Debt Management Services

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Job Summary

Job Title: Executive Debt Management Services (Settlement & Waiver)

Location: Pune

Experience Required: 2 3 years

Department: UNPL Field

Company: Bajaj Finance Ltd.

Job Purpose

We are looking for a motivated and results-driven professional to join our Debt Management Services team in the Settlement and Waiver Unit. This role is focused on achieving collection targets, managing roll-back cases, and ensuring compliance and operational efficiency.

Key Responsibilities

  • Achieve monthly and quarterly collection targets.
  • Focus on recovery in Personal Loan (PL) roll-back cases.
  • Ensure timely and accurate documentation and feedback on collection activities.
  • Address and comply with audit requirements.
  • Maintain adequate "Feet on Street" availability across pools and segments.
  • Define and monitor productivity parameters for Agencies and DMAs; conduct weekly performance reviews with collection executives.
  • Conduct background and reference checks for newly appointed agencies and DMAs.
  • Continuously evaluate and assess agency and DMA performance.
  • Identify training needs and support skill development for Collection Executives.
  • Perform random field visits to customers for feedback and quality assurance.

Required Skills & Qualifications

  • Strong people management and leadership abilities.
  • Proven track record of achieving targets and driving results.
  • Excellent communication and negotiation skills.
  • High levels of self-motivation and ownership.
  • Ability to work in a fast-paced, performance-driven environment.
  • Strong relationship-building skills and a proactive attitude.
  • Clarity of thought, perseverance, and a positive, affirmative approach.
  • Basic computer proficiency.
Experience Required :

2 to 3 Years

Vacancy :

2 - 4 Hires

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