Executive - Debt Management Services Job in Bajaj Finserv Limited
Executive - Debt Management Services
Bajaj Finserv Limited
4+ weeks ago
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
Job Summary
Job Title: Executive Debt Management Services (Settlement & Waiver)
Location: Pune
Experience Required: 2 3 years
Department: UNPL Field
Company: Bajaj Finance Ltd.
Job Purpose
We are looking for a motivated and results-driven professional to join our Debt Management Services team in the Settlement and Waiver Unit. This role is focused on achieving collection targets, managing roll-back cases, and ensuring compliance and operational efficiency.
Key Responsibilities
- Achieve monthly and quarterly collection targets.
- Focus on recovery in Personal Loan (PL) roll-back cases.
- Ensure timely and accurate documentation and feedback on collection activities.
- Address and comply with audit requirements.
- Maintain adequate "Feet on Street" availability across pools and segments.
- Define and monitor productivity parameters for Agencies and DMAs; conduct weekly performance reviews with collection executives.
- Conduct background and reference checks for newly appointed agencies and DMAs.
- Continuously evaluate and assess agency and DMA performance.
- Identify training needs and support skill development for Collection Executives.
- Perform random field visits to customers for feedback and quality assurance.
Required Skills & Qualifications
- Strong people management and leadership abilities.
- Proven track record of achieving targets and driving results.
- Excellent communication and negotiation skills.
- High levels of self-motivation and ownership.
- Ability to work in a fast-paced, performance-driven environment.
- Strong relationship-building skills and a proactive attitude.
- Clarity of thought, perseverance, and a positive, affirmative approach.
- Basic computer proficiency.
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