International BPO/ Voice Process/ Non Voice Process Job in Black And White Business Solutions PVT LTD

*Greetings from Black and White Business Solutions!!*

Hiring for Top MNC for International BPO

Roles and Responsibilities

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Skills Required :

• Should be flexible with rotational Shifts
• Manageable or Good English Communication Skills
• Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply

Benefits :

• Day / UK / US Rotational Shifts
• 15k to 35K Take home
• Two way Transport
• Unlimited incentive Structure
• No registration Fees
• Location- Bangalore