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Associate Manager : Export Import Documentation Job in Digital Aptech

Associate Manager : Export Import Documentation

Digital Aptech 4+ weeks ago
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Job Summary

Job Title: Associate Manager Export Import Documentation
Location: Hyderabad
Employment Type: Full-time
Experience: 7-10 years (Shipping/Logistics domain)
Salary: INR 10-13 LPA
Notice Period: 1-2 weeks / Immediate

About the Role:

We are seeking a skilled Associate Manager to lead and manage our export import documentation team. The ideal candidate will ensure the smooth handling of documentation processes, foster team collaboration, and maintain high standards of customer service within the logistics/shipping back-office domain.

Key Responsibilities:

  • Manage, review, and coach the export documentation team to achieve departmental goals
  • Monitor and follow key performance metrics to ensure success and process efficiency
  • Streamline internal documentation processes for operational excellence
  • Foster a team-oriented and collaborative work environment
  • Collect essential shipment data from clients to initiate documentation processes accurately
  • Communicate regularly with clients and vendors to verify and submit precise documentation
  • Maintain strong knowledge of export-import terminology for accurate documentation completion
  • Promote a customer-focused approach by establishing service standards and delivering training
  • Monitor customer satisfaction and develop innovative solutions to meet customer needs
  • Communicate effectively through verbal, written, and listening skills to keep stakeholders informed

Required Skills & Experience:

  • 6-7+ years of back-office experience, preferably in logistics or shipping
  • Proven project management skills with experience handling new process migrations
  • Strong knowledge of process metrics including productivity, accuracy, and turnaround time (TAT)
  • Experience managing a team of 20+ members directly for over 2 years
  • Ability to work across different time zones and coordinate processes globally
  • Excellent people management and time management skills

Educational Qualifications:

  • Postgraduate degree / MBA preferred
  • 8-10 years of relevant experience in the shipping domain

What We Offer:

  • Competitive salary (INR 10-13 LPA)
  • Opportunity to lead a dynamic team in a growing organization
  • Exposure to global logistics and export-import processes
  • Collaborative work environment and professional growth opportunities

Qualification :
Postgraduate degree / MBA preferred
Experience Required :

Minimum 8 Years

Vacancy :

2 - 4 Hires

Apply Now
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