Biomedical Engineers ( Field Operation) Job in Dozee

Biomedical Engineer - Field Operations

Location: Mumbai
Department: Operations Customer Success (Field)
Employment Type: Full-Time

About Dozee

Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives by improving patient safety, enhancing outcomes, and reducing healthcare costs through innovative, AI-driven technologies. Trusted by hospitals in India, the USA, and Africa, Dozee is revolutionizing healthcare with cutting-edge solutions.

Role Overview

As a Biomedical Engineer in Field Operations, you will be the face of Dozee at partner hospitals. This role involves conducting product demonstrations, installing and troubleshooting Dozee devices, and training healthcare professionals on device usage. You will ensure that the deployment and functionality of our solutions meet the highest standards, contributing to better patient outcomes and enhanced operational efficiency.

Key Responsibilities

Product Demonstrations & Installations

• Conduct live demonstrations of Dozee s devices at hospitals, showcasing their features and benefits to healthcare professionals.
• Install Dozee devices, ensuring proper setup and smooth functionality.
• Provide troubleshooting and technical support during and after installations.

Training & Support

• Train healthcare professionals (nurses, doctors) and patients on how to use Dozee devices and the patient monitoring dashboard.
• Provide ongoing technical support and assistance, ensuring the devices are used effectively.
• Gather feedback from end-users to identify opportunities for improvement.

Site Assessments & Coordination

• Perform site assessments to understand hospital requirements and communicate device needs to the remote team.
• Coordinate with remote teams to relay updates and ensure timely resolution of issues during site visits.

Relationship Building

• Build and maintain strong relationships with healthcare professionals to foster trust and collaboration.
• Ensure clear, consistent communication between Dozee and hospital staff.

Requirements

Education & Experience

• Graduation or Diploma in Science, ITI, or a related field.
• 0-2 years of field operations or field sales experience in the healthcare or hospital industry.
• Prior experience working with doctors/nurses is preferred.

Skills

• Basic understanding of computer operations and familiarity with technical tools.
• Excellent communication skills, with fluency in local languages.
• Willingness to travel within the city and work in hospital wards.
• Open to working night shifts occasionally as required.

Why Join Dozee

• Be part of an innovative, mission-driven company revolutionizing healthcare with AI.
• Opportunity to directly impact patient safety and operational efficiency at top hospitals.
• Work with a team that has already monitored 1M+ patients and saved over 10 million nursing hours.