Utility Operations Associate Job in Entrata India

Join the Entrata Team: Be a Part of Transforming Property Management
Position: Back Office Executive
Location: Pune, India / Remote

At Entrata, we re not just rewriting the book on property management we re completely reimagining it. From our humble beginnings in 2003, created by visionary college students, we ve grown into a global leader in the property tech industry. Our award-winning software suite has revolutionized everything from rent payments to leasing, maintenance, insurance, and beyond. Today, we re proud to serve property owners, managers, and residents worldwide, and we need bright minds like you to help us grow.

Are you someone who thrives in a fast-paced environment? Do you have a knack for data analysis and problem-solving? If so, we re looking for you to join our Back Office team and make a lasting impact.

Who We Are:

We re a diverse, innovative global team of 2200+ people across Utah, Texas, India, Israel, and the Netherlands. Whether you're in an office or working remotely, at Entrata, we believe in transparent communication, boldness, and excellence. Our commitment to reshaping the property management experience drives everything we do, and we re looking for driven professionals like you to join us on this exciting journey.

What You ll Do:

As a Back Office Executive, you will be at the heart of our operations, ensuring that the behind-the-scenes processes run smoothly. From data entry to analysis, your attention to detail and problem-solving skills will help Entrata maintain its high standards of efficiency and excellence.

• Data Mastery: Review, verify, and update source materials for accuracy. You ll enter and record data, update records, and keep things running efficiently.
• Process Improvement: Keep an eye on best practices, continuously improving processes and communicating changes to the team.
• Fast-Paced Execution: Meet key performance metrics like working hours, CPA, absenteeism, and defect rate. Deliver results even in a high-pressure environment.
• Collaboration & Communication: Keep the team informed and engaged. Regular updates, scrums, and emails ensure smooth communication across all departments.
• Trend Spotting: Dive deep into data, analyze trends, and generate insights that drive actionable results. You ll use your analytical skills to make sure we re on track.
• Project Ownership: Manage your own tasks and projects, balancing deadlines with quality execution.

What You Bring:

• Education & Experience: A graduate in any field, with 1-4 years of back-office or corporate experience. Bill processing experience is a bonus.
• Attention to Detail: You re meticulous about accuracy and data integrity no detail goes unnoticed.
• Technical Skills: Basic proficiency with MS Office (Excel is a must) and computer operations. Advanced Excel skills will set you apart.
• Problem-Solving Mindset: You love diving into challenges, identifying solutions, and making an impact.
• Adaptability: You re a self-starter who thrives with minimal direction and can quickly adapt to new systems and changes.
• Team Player: You re a professional who works well independently and as part of a team. You bring your positive attitude and energy to everything you do.
• Communication Skills: Strong business communication skills in English (both written and verbal) are essential to your success.
• Shifts: Ready to work night shifts or even 24/7 if needed. Flexibility is key!

Bonus Points For:

• Client Services: Experience in delivering value-added services to clients and businesses.
• Training: Ability to evaluate training needs and help improve soft skills and process understanding within the team.
• Advanced Excel & Testing: Advanced Excel skills, or certification in manual/automated testing, will be a bonus!

Why Entrata?

• Career Growth: A Be valued, Create value approach to personal and professional development.
• Work-Life Balance: Enjoy generous time off to care for yourself and your family.
• Health & Wellness: Access to world-class medical, dental, vision insurance, and life assistance programs.
• Financial Planning: Benefit from RSU equity programs, ESPP, retirement plans, and more!
• Work Environment: An ergonomic WFH setup, snacks, and a culture built around team collaboration.
• Global Impact: Be part of a company shaping the future of property management with cutting-edge software that s used by clients across the globe.

At Entrata, we don t just believe in innovation we believe in people. We re a team that thrives on excellence, boldness, and the belief that diversity fuels creativity. If you re ready to join an award-winning team and make your mark on the property management industry, we want to hear from you!