Customer Care Executives- Domestic Process Job in Epitome Trc

Desired Candidate Profile :

Designation : Customer Care Executive

Experience : Fresher' s or relevant experience both candidates can apply

Preferred Educational Qualification : Any Graduate/ Under Graduate with 6 months relevant experience or Post Graduate can apply

Salary Offered : As per Industry standards

Age Limit : 18-35 Years

Skills Required :

• Excellent verbal, written, listening and interpersonal skills
• Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Flexible to work in rotational shifts as per US Hours, according to business needs
• Ability to Write/type messages to ensure professional tone

Job Description :

• Handle queries and complaints of the Amazon related to products
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers