Operations Coordinator Job in Excellent Care Business Solutions Pvt.ltd

The candidates will be given complete process training from the company. There will be 15days training in our Kochi office. You will be an essential part of the smooth daily operation of our business. Work Timings: The candidates willing to work select all-time slot, given below 1) 10.00 AM to 7.00 PM (IST) 2) 7.00 PM to 6 AM (IST) or able to work based on company requirements Requirements: 1) Previous experience in handling US/UK clients or excellent oral & verbal English communication skill. 2) High school diploma or equivalent required, Associate s degree preferred 3) Significant experience as an operations coordinator or similar role 4) Experience in the customer service field is a preferred 5) Excellent phone etiquette 6) Solid computer skills, including email and Microsoft Office 7) Good typing skills 8) Ability to coordinate multiple schedules 9) Highly organized with an aptitude for problem-solving 10) Able to prioritize tasks and work independently 11) Friendly and personable 12) Should have excellent command over English Operations Coordinator Responsibilities and Duties: *Assist Managers in day-to-day coordination and management of business operational activities. *Monitor, control and manage business operations to meet client expectations and company goals. *Liaise between clients and management to ensure smooth operations delivery. *Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines. *Ensure compliance with company standards and procedures. *Build and maintain strong client relationship through regular online meetings and communications. *Evaluate current operational performance and provide a strategic plan for improvements. *Coordinate and work with internal teams to achieve performance targets. *Identify problems in operations process and resolve them in a quick and timely manner. *Follow standard operating procedures for efficient business operations. *Maintain clear and accurate operations documents/procedures for reference purposes.