Application Engineer Job in Fracktal Works

Application Engineer

Location: Bangalore

Department: Engineering / Customer Success

Role Summary

Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions.

Key Responsibilities

• Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes.
• Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs.
• Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques.
• Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance.
• Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement.
• Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams.
• Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships.
• Develop technical resources including documentation, training guides, and application notes for both internal and customer use.
• Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings.
• Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials.
• Perform CAD modeling for client-specific applications and internal development projects.

Required Skills & Qualifications

• 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.)
• Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment.
• Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing.
• Strong oral and written communication skills with the ability to explain complex technical concepts clearly.
• Excellent problem-solving, facilitation, and consultation skills.
• Awareness of technology trends and innovations in additive manufacturing.

Technical Proficiencies

• CAD Software: SolidWorks, Fusion 360, Autodesk Eagle
• Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab
• Documentation Tools: LaTeX
• Programming Languages: C/C++, Python
• Operating Systems: Windows, Linux

Education

• Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field.
• Candidates with strong industry experience in lieu of a degree may also be considered.

Why Join Us?

At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development.