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BriefCase

Billing Analyst Job in Gspann

Billing Analyst

Gspann 20 hours ago
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Job Summary

Position: Billing Analyst

Location: Gurgaon

Department: Finance / Billing

Employment Type: Full-Time

Company: GSPANN Technologies

Job Description:

GSPANN is looking for a detail-oriented Billing Analyst to oversee end-to-end billing operations and resolve invoice-related issues in a fast-paced, technology-driven environment. The ideal candidate thrives in cross-functional collaboration and has a strong understanding of billing tools and SaaS billing models.

Role and Responsibilities:

  • Identify and resolve invoice processing issues, including billing discrepancies and errors.
  • Participate in billing-related projects across multiple functions.
  • Collaborate with Finance, Deal Desk, Sales, IT, and customer teams to ensure timely and accurate invoicing.
  • Manage billing inquiries and direct collectability concerns to Collections and Sales teams.
  • Assist customers in understanding invoices, usage, and plan types.
  • Respond to billing queries and outstanding invoices through email and phone.
  • Work closely with Sales and internal departments to resolve billing challenges.
  • Ensure month-end order invoicing is completed promptly to support period-end reporting.
  • Provide support during financial audits and participate in ad-hoc accounting projects.
  • Assist with month-end, quarter-end, and year-end closing activities.
  • Partner with Revenue Accounting, GL Accounting, Finance, Tax, Legal, and IT teams.
  • Support financial control implementation and contribute to billing system improvements.
  • Handle ad-hoc requests flexibly with a collaborative, team-first approach.
  • Utilize Zuora for day-to-day billing management and subscription operations.

Skills and Experience:

  • Minimum 4 years of experience in billing operations, preferably in SaaS companies.
  • Hands-on experience with billing processes and consumption/usage-based billing models.
  • Familiarity with Salesforce, Zuora, NetSuite, or other billing platforms.
  • Experience in implementing or transitioning billing systems and tools.
  • Ability to multitask and prioritize concurrent projects efficiently.
  • Strong verbal and written communication skills.
Experience Required :

Minimum 4 Years

Vacancy :

2 - 4 Hires

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