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BriefCase

Team Leader Job in Imarque Solutions

Team Leader

Imarque Solutions 4+ weeks ago
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Job Summary

Position: Team Leader - Voice Process

Location: Chennai

Designation: Team Leader

Education: Any Graduate

Job Description

  • Set Clear Goals: Establish and communicate clear team objectives and individual targets.
  • Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently.
  • Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow.
  • Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management.
  • Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals.
  • Team Building: Plan and organize team-building activities to improve collaboration and morale.
  • Attrition Control: Proactively manage and minimize team attrition.
  • Target Achievement: Ensure that team targets are consistently met in line with organizational goals.

Candidate Profile

Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment.

Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred.

Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement.

Skills

  • Exceptional communication and interpersonal skills.
  • Strong persuasive and convincing abilities to drive performance.

Qualification :
Any Graduate
Experience Required :

Minimum 2 Years

Vacancy :

2 - 4 Hires

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