Relationship Manager Job in Livspace

Position: Relationship Manager

Department: Sales

Location: Delhi

About Livspace

Livspace is Asia s largest and fastest-growing home interiors and renovation platform, offering a full-service solution from design to execution. Our services include modular kitchens, furniture, civil work, lighting, d cor, and more backed by cutting-edge technology and an exceptional customer experience.

Since 2015, we ve successfully delivered 100,000+ dream homes across 80+ cities through 110+ Experience Centres in India and Singapore. Livspace continues to set new benchmarks in the interior design industry with innovation, scale, and quality execution all while being the largest employer of interior designers in India.

Role Overview

As a Relationship Manager at Livspace, you will be responsible for owning the sales funnel and driving business development through a consultative sales approach. This role focuses on working closely with Principal Designers to convert high-value leads and deliver a seamless, personalized experience to premium clientele.

You will manage customer relationships from lead generation to closure ensuring high satisfaction and building long-term loyalty that translates into repeat and referral business.

Key Responsibilities

• Sales & Funnel Management
• Own and manage the entire sales funnel, from lead assignment to closure, ensuring high conversion rates.
• Collaborate with Principal Designers to convert qualified leads into successful project sales.
• Consistently meet or exceed monthly business development targets.
• Customer Experience & Relationship Building
• Deliver a best-in-class customer experience throughout the sales lifecycle.
• Serve as a trusted advisor to clients, understanding their preferences, guiding decisions, and setting clear expectations.
• Build lasting relationships with High Net Worth Individuals (HNIs) and key stakeholders.
• Referral & Network Growth
• Leverage existing customer relationships to generate referrals and new business opportunities.
• Expand your network proactively within the premium home buyer and interior design space.

Requirements

Education:

• MBA graduate from a reputed institute.

Experience:

• Minimum 5 years in relationship management or B2C sales roles targeting HNIs.
• Preferred industry backgrounds: Banking/Finance, Luxury Hospitality, High-end Real Estate Broking, or Residential/Commercial Interiors.

Skills & Attributes:

• Strong interpersonal and communication skills.
• High emotional intelligence and customer empathy.
• Consultative sales approach with a focus on long-term relationship building.
• Ability to work collaboratively in a fast-paced, design-led environment.

Why Join Livspace?

• Work with Asia s largest and most respected interior design platform.
• Engage directly with premium clients and make dream homes a reality.
• Grow in a high-ownership, performance-driven culture.
• Be a key part of a customer experience journey that sets industry standards.