Associate Manager Digital Operations Nvg4Bxz3Jz at Novo Nordisk India Private Limited
976 Jobs Found
Senior Associate Finance
Iq Eq Regcom Limited
Job Description This role provides support to department activities with specific responsibility for the processing, recording, updating and reconciling information in compliance with established policies and procedures and to prepare and input information for the purpose of generating accounts and management information for IQ EQ group entities. Tasks Process service call requests and issue invoices / credit notes / provide specifications / close Service Agreement Lines etc. Assist with credit control activities. Process, record, update and reconcile accounting transactions from bank and credit card statements, including liaison with team for allocations. Process, record, monitor and settle client disbursements. Handle purchase ledger activities Prepare monthly/quarterly/yearly accounts and other reports for management and group reporting. BS Reconciliations Prepare and submit all tax and other statutory/regulatory returns. Prepare statutory financial statements including notes to accounts. Prepare cash reports for Senior Management and Group and ensure proper reconciliation is done. Input of banking transactions to various online banking platforms Provide coaching and assistance to junior team members. Revert on queries from internal clients. Provide oversight to ensure correctness and completeness of all finance activities undertaken by the assistant account s officers. Liaise and provide information to Senior Management and Group, including preparation of ad-hoc reports. Establish and maintain effective working relationships with colleagues and other business stakeholders. Liaise with key stakeholders, including internal, external auditors, banks, and government agencies. Provide support to Finance Manager and Team Lead for month end closing activities. Provide support to Finance Manager and Team Lead as and when required. Ensure that current financial and accounting policies, systems, and procedures operate effectively. Qualifications Degree Holder in Finance / Management / Accounting / Economics or Sem-Qualified ACCA Level 2/CA Inter (or experience I lieu) Minimum 4years of relevant experience. Additional information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Qualification : Degree Holder in Finance / Management / Accounting / Economics or Sem-Qualified ACCA Level 2/CA Inter (or experience I lieu)
Cloud & It Security Analyst
Evergent Technologies Private Limited
Company: Evergent About Evergent: Evergent is a leading global technology provider, managing over 560 million user accounts across 180+ countries. We partner with major carriers such as AT&T, Etisalat, SingTel, Telkomsel, and AirTel, as well as prominent media companies including HBO, FOX, SONY, and BBC. With a talented team of 600+ professionals worldwide, Evergent is renowned for delivering Customer Lifecycle Management solutions that accelerate digital transformation and unlock new revenue opportunities without disrupting legacy systems. Recognized by Silicon Valley VCs as a "diamond in the rough," we invite you to join us and be part of our growing success. Position: Cloud & IT Security Analyst Location: Hyderabad Experience Required: 4-8 Years Role Overview: As a Cloud & IT Security Analyst, you will be responsible for securing Evergent s SaaS systems, internal networks, and data platforms. Your role will involve monitoring, analyzing, and strengthening our cloud and IT infrastructure against potential security threats. You ll need to stay up-to-date with the latest security intelligence, including emerging hacking techniques, to proactively defend against breaches and ensure system integrity. Key Responsibilities: Cloud & IT Infrastructure Protection: Monitor and secure Evergent s cloud infrastructure and IT systems to prevent unauthorized access or data breaches. Security Assessments: Conduct regular security assessments, vulnerability scans, and penetration testing to identify potential risks. Log Analysis & Threat Investigation: Analyze security logs to investigate potential threats and take necessary action to mitigate risks. Security Controls & Policy Implementation: Develop and enforce security controls and policies to safeguard systems and data. Cloud Security Configuration: Manage cloud security configurations across AWS, Azure, and Google Cloud to ensure best practices are followed. Incident Response & Mitigation: Respond to and manage security incidents, minimizing impact and ensuring swift recovery. Security Audits & Compliance: Support annual security audits and ensure compliance with standards such as PCI-DSS, SSAE18, and GDPR. Client Engagement: Assist in responding to client RFPs/RFIs regarding Evergent s security practices and policies. Access Management: Define and enforce access privileges, control structures, and security resource management. Continuous Security Improvement: Proactively identify vulnerabilities, recommend security improvements, and stay ahead of emerging threats. Required Skills: Experience with cloud platforms (AWS, Azure, Google Cloud). Strong understanding of cybersecurity principles and network security. Proficiency in risk management and implementing security controls. Knowledge of compliance frameworks such as NIST, ISO 27001, and GDPR. Familiarity with security tools like SIEM and IDS/IPS. Certifications (Typical): CompTIA Security+ AWS Certified Security Specialty (ISC) CCSP CISSP (Certified Information Systems Security Professional) Qualifications & Education Requirements: BE, B.Tech, M.Tech, MCA, or any Bachelor's degree in Computer Science or related field. Preferred Skills: 4 to 8 years of experience in IT security or a related field. Strong written and verbal communication skills. Highly organized, responsive, and a diligent problem solver. Associate s degree or relevant certifications in Computers, Technology, or a related field. Technical Knowledge: Experience with UNIX, AIX, Linux, Cisco Network IDS, Cisco Host-based IDS, eTrust Access Control, ESM, IDS. Familiarity with DES encryption, Digital Certificates, SSL, VPN, IPSec, TCP/IP, DNS, and web security architecture. Knowledge of database security (e.g., MySQL), version control systems (e.g., Subversion), and antivirus solutions. Qualification : BE, B.Tech, M.Tech, MCA, or any Bachelor computer degree.
Associate Director - Data Operations
S&p Global
About the Role: The Associate Director will play a pivotal role in driving operational efficiency and enhancing service delivery across key verticals within the Production function. This position requires a combination of strategic foresight, strong leadership, and operational expertise to ensure exceptional client satisfaction while optimizing processes. Success in this role involves managing and mentoring teams, driving continuous improvement, and aligning operations with broader client and business objectives. What You Stand to Gain: Strategic Influence: Play an essential part in shaping the operational landscape, influencing key decisions and driving the success of the organization. Leadership Development: Opportunity to lead a high-performing team, fostering a collaborative and innovative environment. Continuous Growth: Exposure to operational strategies in a complex, dynamic industry, with potential for personal and professional development. Key Responsibilities: Team Leadership: Lead and inspire a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement. Strategic Planning: Develop and implement operational strategies that align with client and business goals to drive success. Process Optimization: Collaborate with key stakeholders to streamline operational processes, enhancing efficiency, productivity, and service delivery quality. Resource Management: Ensure effective resource allocation to meet KPIs and deliverables, ensuring the resolution of chargebacks and meeting client expectations. Cross-Functional Collaboration: Work closely with technology, finance, service delivery managers, and support teams to facilitate seamless service delivery and operational success. Risk Management: Identify operational risks and implement risk management practices, developing contingency plans to mitigate risks effectively. Performance Monitoring: Establish metrics, dashboards, and reports to monitor and improve operational performance, driving continuous enhancements. Continuous Improvement: Foster a culture of innovation and continuous improvement, encouraging the team to find creative solutions to operational challenges. Quality Assurance: Enforce best practices in quality assurance to ensure the team s outputs meet high standards. Technical Expertise: Utilize tools such as SQL and data analysis techniques to plan and manage the operations efficiently. Reporting & Accountability: Conduct regular progress reviews, providing data-driven insights for gap analysis in projects and overall delivery. Client SLA Management: Develop and manage SLA reports to measure progress and ensure performance metrics are met. SOP & SOW Maintenance: Maintain and update Standard Operating Procedures (SOPs) and Statements of Work (SOWs), ensuring alignment with operational goals and objectives. What We re Looking For: Experience: 12+ years of experience in senior operational management roles, with a preference for experience within the private equity or data industries. Education: Master s degree in Finance, Business Management, or a related field. Track Record: Proven success in optimizing operational functions to meet business objectives, with experience in leadership and resource optimization. Leadership & People Management: Strong leadership skills with the ability to motivate teams and deliver operational excellence. Strategic Planning & Problem Solving: Ability to craft effective operational strategies and solve complex problems with innovative solutions. Client Relationship Management: Experience in managing client SLAs and aligning operations with client expectations. Industry Knowledge: In-depth understanding of private equity, workflows for limited partners and general partners, and industry trends. Flexibility: Ability to adapt to a multi-shift operation with work schedule flexibility based on business needs. Technical Skills: Strong quantitative and analytical experience with proficiency in SQL and data analysis tools. About S&P Global Market Intelligence: At S&P Global Market Intelligence, we provide unparalleled insights and data solutions that empower customers to make informed decisions with confidence. As a division of S&P Global, we lead the way in delivering cutting-edge data and technology solutions, helping businesses navigate the complexities of the global markets. Our experts are dedicated to delivering accurate, deep insights that drive business success and foster growth. Qualification : Masters degree in Finance, Business Management, or a related field.
Associate Manager - It
Zetwerk
Position: Associate Manager IT Company: Zetwerk Electronics Private Limited Location: Noida About Zetwerk Electronics Zetwerk Electronics is a leading Indian ESDM (Electronics System Design & Manufacturing) company with seven advanced factories producing two devices per second. We are a trusted contract manufacturer serving diverse high-growth sectors including Telecom (5G infrastructure), Consumer Durables, Hearables & Wearables, Televisions & Displays, IT Hardware, and Precision Assembly. Our focus on technology, quality, and strategic diversification has positioned us as a key player in India's electronics manufacturing landscape. Comprehensive, ongoing worker training and cross-training programs to foster skill development and continuous improvement. Cutting-edge facilities combined with domain expertise. Strong culture of quality and innovation. Opportunities to make a significant impact on a growing, technology-driven business. Roles & Responsibilities Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) for finance modules in manufacturing environments. Manage requirement gathering, solution design, configuration, testing, and documentation. Support integration with SCM, production, and inventory modules. Coordinate with cross-functional teams including IT, finance, and factory operations. Assist in data migration, validation, unit testing, and user acceptance testing (UAT). Facilitate training sessions and manage change processes for key users. Provide Level 1 functional support for finance-related queries and enhancement requests post go-live. Monitor implementation progress, proactively identify risks, and coordinate timely resolutions. Prepare and maintain SOPs, user manuals, test cases, and issue trackers. Maintain strong stakeholder communication and management. Job Requirements Bachelor s or Master s degree in Commerce or related field. Minimum 2 years experience implementing Microsoft Dynamics 365 Finance & Operations (F&O) modules, especially in manufacturing setups. Strong knowledge of financial processes such as General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Fixed Assets, Budgeting, and Costing. Excellent communication and analytical skills with a collaborative mindset. Qualification : Bachelors or Masters degree in Commerce or related field
Manager Engineering
Zetwerk Manufacturing Businesses Pvt. Ltd.
Manager Engineering Company: Zet Town India Private Limited (Zetwerk Electronics) Location: Noida Employment Type: Full-Time Department: Engineering Experience Required: 15+ Years (including 6+ years in a managerial role) About Zetwerk Electronics Zetwerk Electronics, a division of Zetwerk, is one of India s most dynamic players in the ESDM (Electronic System Design and Manufacturing) sector. With seven state-of-the-art facilities and the capability to produce two devices per second, we power global and Indian supply chains across high-growth industries with unmatched speed, quality, and cost-efficiency. Our diversified portfolio includes: Telecom: End-to-end 5G infrastructure manufacturing Consumer Durables: ODM/EMS for global appliance brands Hearables & Wearables: Full-cycle IoT device manufacturing Televisions & Displays: High-volume production at our Dharuhera plant IT Hardware: Motherboards, SSDs, and storage components Precision Assembly (CORY Connectors): Specialized solutions for 5G, EVs, and industrial applications At Zetwerk Electronics, we empower our team to excel, innovate, and lead. We emphasize structured training, continuous improvement, and cross-functional exposure. Our blend of advanced manufacturing, domain expertise, and quality excellence makes us a key force shaping India s electronics ecosystem. Role Overview As Manager Engineering, you will lead engineering operations for high-mix, high-volume manufacturing. This includes planning, process optimization, cross-functional coordination, and team leadership. You ll play a key role in ensuring operational efficiency, quality, and timely delivery while supporting innovation and scalability in our production systems. Key Responsibilities Drive manpower planning, layout optimization, line balancing, and productivity enhancement. Monitor and improve Industrial Engineering metrics: UPH (Units Per Hour), UPPH (Units Per Person per Hour), OEE (Overall Equipment Effectiveness), space utilization, etc. Support New Product Introductions (NPIs) through: Fixture/tooling readiness Line setup and configuration Operator training Ensure test coverage and DFT (Design for Testability) compliance. Support root cause analysis and debugging of production failures. Maintain high uptime of tools, jigs, and test equipment via preventive and breakdown maintenance. Champion lean manufacturing practices including 5S, Kaizen, and SMED. Monitor and improve KPIs like FPY (First Pass Yield), OEE, and DPMO (Defects Per Million Opportunities). Collaborate closely with Quality, Production, Supply Chain, and Program Management to meet performance goals. Required Qualifications Bachelor s or Master s degree in Electronics, Industrial Engineering, or related discipline. Minimum 15 years of experience in the EMS industry, with 6+ years in a managerial or leadership role. Strong technical expertise in: SMT, THT, PCBA, and box-build processes Proven track record in project management, team leadership, and cross-functional collaboration. Excellent communication, problem-solving, and stakeholder management skills. Join Us This is your opportunity to be part of a high-impact team that's reshaping electronics manufacturing in India. If you're ready to lead with purpose, drive operational excellence, and make a lasting mark in the EMS industry Zetwerk Electronics is the place for you. Qualification : Bachelors or Masters degree in Electronics Engineering, Industrial Engineering, or related field.
Business Intelligence Lead
Kaleidofin Private Limited
Business Intelligence Lead Experience: 6+ Years Location: Chennai Company: Kaleidofin About Kaleidofin Kaleidofin is a pioneering fintech platform creating a digital ecosystem to provide financial access for everyone, everywhere. Through our ki credit platform, we deliver credit health assessments, middleware integration, advanced risk management dashboards, and debt capital market structuring enabling financial institutions to serve underserved segments like women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion facilitated in debt capital, Kaleidofin is backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized internationally by Forbes Asia and the United Nations, and winner of RBI s Swanari TechSprint and G20 TechSprint 2024, we are committed to innovation and impact. Role Overview We are seeking an experienced Business Intelligence Lead to drive data analytics and reporting efforts that inform strategic decisions across risk, credit, compliance, fraud detection, and product performance. The ideal candidate will bring strong leadership, a deep understanding of financial services data, and hands-on expertise in BI tools and data governance. Key Responsibilities Team Leadership & Development Lead and mentor the Data Analytics team; identify skill gaps and implement training plans. Data Analysis & Insights Leverage BI tools (Power BI, Tableau, Looker) to deliver actionable insights that drive business and partner strategies. Develop and optimize dashboards and reports aligned with business goals. Data Visualization & Reporting Create clear, interactive visualizations for diverse stakeholders, ensuring accessibility and timeliness. Manage robust data pipelines using ETL/ELT tools like Informatica, Talend, or Airflow. Collaboration & Stakeholder Management Partner with cross-functional teams to gather data requirements and support executive, regulatory, and product reporting needs. Present insights to senior leadership to promote data-driven decision-making. Process Improvement & Automation Automate routine reporting and continuously enhance BI tools and workflows for efficiency and accuracy. Data Governance & Compliance Maintain data quality standards and governance practices ensuring compliance with data privacy regulations. Interface with auditors and compliance teams as required. KPI Management Achieve >90% data accuracy through audits and corrections. Ensure >80% user adoption of BI products by monitoring engagement metrics. Deliver cost savings by evaluating BI-driven efficiency improvements. Who You Are Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or related fields. 6+ years in BI, analytics, or data architecture, with 3+ years in leadership or architect roles. Hands-on experience with BI platforms (Power BI, Tableau, Looker) and proficient in SQL querying. Strong knowledge of financial data domains: credit scoring, transactions, KYC, fraud, lending, payments. Experience with credit bureau data (Experian, Equifax, CRIF) preferred. Experience with cloud data platforms (AWS, GCP, Azure) and data warehousing concepts. Familiarity with machine learning applications in BI or data science is a plus. Relevant certifications such as Microsoft Data Analyst Associate or AWS Certified Data Analytics are advantageous. Join a high-impact team revolutionizing financial inclusion. Work with cutting-edge BI technologies in a fast-growing fintech startup. Thrive in a culture that values innovation, collaboration, and continuous learning. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related fields
Fundraising & Investment Associate
Kaleidofin Private Limited
Fundraising & Investment Associate Experience: 2+ Years Location: Chennai Department: Strategy & Investments Company: Kaleidofin About Kaleidofin Kaleidofin is a leading fintech platform building an inclusive digital ecosystem to provide finance for everyone, everywhere. Our ki credit platform integrates credit health assessments, middleware rails, risk management dashboards, and debt capital structuring to empower financial institutions serving underserved segments such as women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion in debt capital facilitated, Kaleidofin has garnered global investor confidence from entities like the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized by Forbes Asia and the United Nations, and award-winning in RBI and G20 TechSprints, we re committed to making a meaningful financial impact. Role Overview As a Fundraising & Investment Associate, you will be pivotal in driving our capital-raising efforts to support growth and impact. This role demands a mix of strategic insight, financial expertise, and excellent communication skills. You will support equity fundraising, identify grant opportunities, manage investor relations, and develop robust financial models and business plans. Key Responsibilities Support equity fundraising activities targeting institutional and impact investors. Identify and apply for grant funding aligned with Kaleidofin s mission in emerging markets. Build and maintain a pipeline of potential investors and funding partners. Develop detailed financial models, forecasts, and comprehensive business plans. Prepare persuasive investor presentations, pitch decks, and investment memos. Manage due diligence processes and coordinate closely with legal, finance, and compliance teams. Monitor market trends, investor sentiment, and funding benchmarks within fintech and impact investing sectors. Who You Are Master s degree in Finance, Business, Economics, or related discipline. MBA, CA (or CA-in-progress), or CFA Level II (or higher) is a strong advantage. 2 5 years experience in fundraising, investment banking, venture capital, or financial planning. Advanced proficiency in Excel for financial modeling and forecasting. Skilled in PowerPoint and other presentation tools. Excellent written and verbal communication skills. Self-driven, able to work independently and collaboratively in a dynamic, fast-paced environment. Passionate about financial inclusion and emerging markets. The chance to work at the intersection of finance and social impact. Direct collaboration with company co-founders. A mission-driven, collaborative, and entrepreneurial culture. Continuous learning and development opportunities. Competitive compensation with performance-based incentives. Qualification : Masters degree in Finance, Business, Economics, or related discipline
Business Development Manager
Webguruz Technologies Private Limited
Job Title: Business Development Manager (Web Development) Location: Mohali Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., located in Mohali, represents the pinnacle of innovation in both Digital Marketing and Software Development services. With a strong track record spanning 16 years, WebGuruz has consistently delivered high-end solutions and maintained exceptional client satisfaction. Our vision is to offer robust, cutting-edge solutions that empower businesses to achieve their goals with remarkable efficiency. We pride ourselves on fostering a work culture that values excellence, collaboration, and continuous learning. Joining WebGuruz means immersing yourself in a dynamic environment where you will work with the latest technologies and gain invaluable experiences. Our commitment is to advance your professional skills and contribute to your personal growth in the ever-evolving tech landscape. Experience the synergy of innovation and expertise at WebGuruz, where your career aspirations align with our mission of driving success through state-of-the-art solutions. Job Summary: We are looking for an experienced Business Development Manager (Web Development) with 5+ years of experience, including strong expertise in team handling, client acquisition, and revenue generation. The ideal candidate will be responsible for leading a team, identifying business opportunities, building client relationships, and driving the company s growth. Key Responsibilities: Business Development: Identify and close business opportunities through platforms like Upwork, Guru, PPH, and Fiverr. CRM Management: Effectively manage leads and clients using CRM systems like HubSpot or any other CRM. Strategy Development: Develop competitive business strategies to align with company goals and revenue targets. Proposal Writing: Write compelling business proposals and tailor solutions to potential clients' needs. Client Relationship Management: Build and maintain long-term relationships with clients, providing customized quotations and solutions. Technical Knowledge: Address client queries with strong technical knowledge and propose suitable web and mobile app development solutions. Industry Expertise: Extensive understanding of Mobile Apps, Web Development, Digital Marketing, E-commerce platforms (Magento, Shopify, WooCommerce), and HubSpot sales. Negotiations & Deal Closure: Negotiate contracts, close deals, and ensure mutually beneficial terms for both the company and clients. Internal Collaboration: Work closely with internal teams (Marketing, Product, and Operations) to ensure client-focused solutions are delivered effectively. Market Analysis: Monitor market trends, competitor activities, and industry innovations to optimize business strategies. Reporting: Prepare and present business development reports, performance metrics, and revenue projections. Team Management: Lead a team of business development professionals, focusing on lead generation, client communication, and achieving sales targets. Essential Qualifications: Educational Qualifications: BE/B.Tech/BCA/MCA/MBA or equivalent. Experience: 5+ years of experience in sales or business development in a software development company (e-commerce & web development focus). 4+ years of experience in eCommerce projects (Magento, Shopify, WooCommerce) or CMS platforms. Expertise in: Writing persuasive business proposals, managing business relationships, and closing deals. Soft Skills Required: Self-motivated and result-oriented with a focus on achieving goals. Strong track record in driving revenue growth and expanding market presence. Exceptional communication, negotiation, and interpersonal skills. Strategic thinking and ability to develop and execute successful growth strategies. Proficiency in CRM tools and other business development software. Ability to thrive in a fast-paced, collaborative team environment. What You Get: Competitive salary + up to 2X of incentives. Top-tier clients to engage with, including offshore clients. Opportunity to work in a dynamic and innovative environment. Top-notch IT infrastructure and support. Medical insurance coverage. Freedom to experiment and explore new ideas. Friendly and collaborative work culture. Qualification : BE/B.Tech/BCA/MCA/MBA or equivalent.
Associate - Customer Success
Cashfree Payments India Private Limited
Position: Associate - Customer Success Employment Type: Full Time Department: Customer Success Location: Bengaluru About the Role: As an Associate in Customer Success, you will be the frontline point of contact, resolving customer queries promptly and ensuring an exceptional customer experience. You will manage inquiries via email, chat, and phone, adhering to company guidelines and SLAs to deliver timely and effective solutions. Key Responsibilities: Address and resolve customer queries across multiple channels (email, chat, phone) promptly and professionally. Maintain high standards of customer service to build trust and ensure satisfaction. Collaborate with business and internal teams to resolve complex issues and provide timely updates. Utilize available tools and resources to efficiently troubleshoot and resolve customer concerns. Stay informed about industry trends to continuously improve support processes. Develop strong relationships with customers and internal stakeholders to facilitate seamless communication and issue resolution. Analyze customer feedback to identify improvement opportunities and drive enhancements in service quality. Provide regular reports and insights on customer support metrics to senior management. What You ll Bring: 2-5 years of experience in customer support, preferably in fintech, email/chat processes, or escalation management (including L2 escalations). Strong verbal and written communication skills. Excellent problem-solving and analytical abilities to handle complex customer issues. Interpersonal skills to build trust and collaborate effectively across teams. Ability to work independently in a fast-paced environment while managing multiple priorities. Solid understanding of customer support industry dynamics and business acumen. Proficiency with customer support software and tools. Effective time management skills to meet SLAs and business goals. Preferred Qualifications: Experience within the FinTech sector or related background, with knowledge of fintech operations and solutions.
Associate - System Administration
Mpokket Financial Services Private Limited
Job Title: Associate System Administration Location: Bangalore Department: IT Employment Type: Full-time Experience Required: 2 4 years Job Overview We are looking for a skilled and proactive Associate System Administration (L2 Support) to join our IT team. This role involves assembling and installing desktops/laptops, maintaining systems with regular upgrades and security patches, and ensuring that all hardware and software operate smoothly and securely. You ll be responsible for delivering high-quality IT support to ensure business continuity and system reliability. As a System Administrator, you will work closely with users, network devices, and support tools to help maintain a robust and secure IT infrastructure. Key Responsibilities Assemble, install, configure, and maintain desktops, laptops, printers, and peripherals. Provide L2 support and troubleshooting for system and network issues. Perform remote troubleshooting and guide users through step-by-step solutions. Ensure operating systems (Windows, Linux/Ubuntu, macOS) are properly maintained and updated. Support enterprise software installations and help users work efficiently with tools and applications. Handle inventory management of hardware, software, and licenses including allocation and record-keeping. Ensure all systems are secure from external threats and aligned with network security practices. Install and maintain network hardware, including routers, switches, firewalls, UTMs, and server hardware. Maintain knowledge of dynamic/static routing, ACLs, OSI model, IP subnetting, and RAID configurations. Monitor and ensure the performance and uptime of all systems across the organization. Maintain documentation and manage the ticketing system to track issues, resolutions, and follow-ups. Collaborate with cross-functional teams to support business operations and IT initiatives. Maintain data using Microsoft Excel or Google Sheets for tracking and reporting. Required Skills & Qualifications 2 4 years of hands-on experience in System Administration, Desktop Support, or Technical Support roles. Experience working with Windows, Linux/Ubuntu, and macOS environments. Solid understanding of computer hardware, server architecture, RAID, and storage solutions. Knowledge of network devices, ACLs, OSI model, IP addressing, routing, and firewalls. Familiarity with office automation tools and troubleshooting of printers, scanners, and related devices. Strong understanding of antivirus tools, endpoint protection, and overall IT security practices. Ability to manage and resolve support tickets with detailed documentation. Excellent problem-solving, multitasking, and customer-service skills. Preferred Certifications CompTIA A+ or CompTIA N+ ITIL Foundation or similar certification This is a fantastic opportunity for an IT professional to work in a fast-paced, dynamic environment where you can make a real impact by ensuring seamless IT operations.
Associate Category - Men Fashion
Meesho
Associate Category - Men Fashion Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User Growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supportive work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection, and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver bar-raising performance every time. If you love solving problems, enjoy being in leadership roles, and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, a high learning environment, and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices, and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment at individual and team level Communicate priorities and key decisions with stakeholders using excellent verbal, written & visual communication skills Drive higher supplier engagement and quick problem resolution through effective team guidance Build processes to drive higher efficiency and better outcomes Influence strategic decisions across the organization by earning the trust of stakeholders Use quantitative & qualitative data effectively to drive decisions & measure success Help define category short & medium-term goals, execution roadmap and team priorities aligned with company strategy What you will need BE/B.Tech from premium institutes 1 3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone Meesho (Meri shop) started with a single idea in mind to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping into the company s massive customer base, state-of-the-art tech infrastructure, and pan-India logistics at the lowest cost. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation have enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," influence everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We provide market-leading compensation both cash and equity-based tailored to job roles, experience and skills. Our MeeCare Program supports holistic wellness with medical insurance, telehealth, wellness events, gym discounts, and more. We also offer generous leave policies, parental benefits, retirement options, and learning & development support to ensure a healthy work-life balance. Qualification : BE/B.Tech from premium institutes
Business Analyst Associate
Deloitte
Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...
Analyst / Associate Finance Controller
Falconx
FalconX is a pioneering team of operators, investors, and builders dedicated to redefining institutional access to the cryptocurrency markets. Sitting at the nexus of traditional finance and cutting-edge technology, FalconX tackles the industry's biggest challenges. The digital asset space is complex and fragmented, offering limited products and services that cater to the sophisticated trading strategies and liquidity requirements common in conventional financial markets. FalconX delivers a comprehensive, all-in-one solution for institutional clients supporting their digital asset strategies from inception to scale. Acting as the connective tissue for the ecosystem, we empower clients to seamlessly navigate the ever-evolving crypto landscape. Role: Analyst/Associate - Finance Experience: 3-8 Years Qualification: Chartered Accountant (CA) or CPA Key Responsibilities Accounting & Financial Reporting Execute day-to-day accounting, bookkeeping, and reporting as per relevant GAAP standards (US GAAP, IndAS, IFRS). Prepare and review monthly, quarterly, and annual financial statements for both standalone and consolidated entities. Assist in handling complex technical accounting matters including Revenue Recognition, Consolidation, Stock Options, Business Combinations, MTM accounting, and more. Legal Entity Management Manage jurisdiction-specific accounting, reporting, and compliance for assigned legal entities. Monitor and settle inter-company balances, and oversee transfer pricing arrangements. Operations & Reconciliation Develop an in-depth understanding of FalconX s trading and settlement processes. Support the Trade Operations & Settlements team by performing daily, weekly, and monthly reconciliations and attestation procedures. Process & Control Framework Assist in establishing and improving internal processes, policies, procedures, and control frameworks. Collaborate with external auditors, the audit committee, and other internal/external stakeholders during audits and reviews. ERP & Systems Expertise Leverage hands-on knowledge of ERP systems (such as NetSuite, Oracle, SAP), ensuring system integrity and efficiency across finance and reporting processes. What Success Looks Like Build robust in-house accounting and reporting capabilities to support FalconX s growth. Streamline finance processes to ensure real-time, accurate financial information for stakeholders. Effectively manage legal entities across jurisdictions, ensuring all regulatory, statutory, tax, and management reporting is timely and compliant. Collaborate closely with trading and trade operations teams, proactively aligning financial processes with business dynamics. Grow into a Subject Matter Expert (SME) in financial, regulatory, and operational aspects of crypto trading and digital assets. Balance multiple responsibilities, adapting to new challenges while maintaining high-quality outcomes. Required Qualifications & Skills Professional Degree: Chartered Accountant (CA) or CPA (mandatory). Experience: 3-8 years in relevant industries Banking, Broker-Dealer, Trading, or FinTech. Legal Entity Management: Proven experience handling end-to-end deliverables of legal entities, including transfer pricing arrangements. Expertise in IFRS, US GAAP reporting standards, with practical experience applying these standards. Proficiency in ERP systems (NetSuite, Oracle, SAP) and MS Excel Finance. Strong understanding of E2E trade flow, including settlements and market-making processes. Excellent analytical and problem-solving skills, coupled with attention to detail and strong communication abilities (written and verbal). Enthusiastic self-starter with the ability to multi-task, prioritize, and deliver under pressure. Keen interest in FinTech, blockchain, and digital assets, with a passion for continuous learning and cross-functional collaboration. Opportunity to work at the cutting edge of finance and technology, shaping the future of institutional crypto markets. Collaborate with a high-performing, global team of experts from top-tier financial institutions and technology firms. Be part of a fast-paced, high-growth environment, where innovation and agility are celebrated. Qualification : Professional Degree: Chartered Accountant (CA) or CPA (mandatory)
Engineer - Power Thermal
Qualcomm
Software Engineer Power/Thermal Software Products Team Company Qualcomm India Private Limited Job Area Engineering Group > Software Engineering General Summary As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drive digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world-class products that meet and exceed customer needs. You will collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master s degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Languages such as C, C++, Java, Python, etc. Job Description Job Overview: The Power/Thermal Software Products Team at Qualcomm focuses on delivering industry-leading power, thermal, and limit software management solutions across Qualcomm s Mobile, Automotive, Compute, IoT, and AR/VR chipsets. In this role, you will work with cross-functional teams to: Identify power optimization and performance tuning opportunities. Perform thermal/limits hardware tuning, characterization, and risk assessment. Develop optimized solutions and mitigation strategies. Conduct system-level analysis of power/thermal use cases. Collaborate with Architecture, Hardware Design, Performance, Power/Thermal Systems, and various Software teams to create optimal system-level power/thermal software solutions. Develop tools and methodologies for competitive analysis to understand competitors strengths and weaknesses. Design and implement thermal mitigation schemes that are best in the industry. Preferred Qualifications 3+ years of experience with Programming Languages such as C, C++, Java, Python, etc. Strong systems/hardware background with a solid understanding of microprocessor architecture and common SoC hardware blocks (interconnects, display, graphics, etc.). Good understanding of operating system concepts including scheduling, memory management, process management, interrupt handling, and device drivers. Experience using debug tools such as JTAG debuggers, oscilloscopes, and logic analyzers. Experience developing power/thermal management software. In-depth knowledge of embedded systems, microcontrollers, SoC power, modems, multimedia, wireless communications, and system-level debugging/analysis for SoC power optimization. Equal Opportunity Employer Statement Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may email [email protected] or call Qualcomm s toll-free number found on their website. Upon request, reasonable accommodations will be provided to support individuals with disabilities during the hiring process. Qualcomm is also committed to ensuring its workplace is accessible to individuals with disabilities. (Please note that this email address is exclusively for accommodation requests. Qualcomm will not respond to requests for application status updates or resume inquiries via this email.) Recruitment Policy Qualcomm s Careers Site is only for individuals seeking employment directly with Qualcomm. Staffing and recruiting agencies, as well as candidates represented by agencies, are not authorized to use this site to submit profiles, applications, or resumes. Any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies and is not responsible for any associated fees. Compliance Notice Qualcomm employees are expected to comply with all applicable policies and procedures, including but not limited to security requirements and protection of company confidential and proprietary information, in line with applicable laws. Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.
Employer Branding & Events Senior Associate
Shopsense Retail Technologies Private Limited
Employer Branding & Events Senior Associate Location: Mumbai Experience: 2 4 Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a multi-platform tech company at the cutting edge of retail innovation. We specialize in AI, ML, big data, image editing, and learning technologies enabling over 2,300 brands to manage online/offline sales, inventory, and customer engagement with ease. As a company, we re not just transforming the retail space we re also building a thriving culture that reflects innovation, inclusion, and impact. Role Overview We re looking for a creative and detail-oriented Senior Associate Employer Branding & Events to help bring Fynd s culture to life. This role blends event management, social media storytelling, and vendor operations to shape how people experience and perceive Fynd both inside and out. You ll craft experiences that energize employees, build an authentic online presence, and ensure operational excellence behind every activation. If you love creating engaging moments, managing multiple moving parts, and driving culture through storytelling, we d love to hear from you. Key Responsibilities Event Management & Employee Experience Plan and execute internal events, L&D sessions, workshops, and celebrations. Partner with co-working spaces (e.g., WeWork) for curated monthly activations like flea markets and creative sessions. Handle end-to-end logistics: budgeting, vendor coordination, sourcing, and on-site execution. Gather post-event feedback and amplify moments across internal and external channels. Social Media & Employer Branding Own and execute content strategies for LinkedIn and Instagram (Life at Fynd). Collaborate with designers, freelancers, and team members to create authentic, engaging content. Monitor performance metrics, report monthly insights, and build a vibrant digital employer brand. Actively engage with the online community by responding to comments and DMs. Vendor & Procurement Management Source and manage vendors for merchandise, events, gifting, and activations. Oversee procurement: from POs and quality checks to invoicing and payments. Maintain inventory of company goodies and ensure accurate distribution and stock tracking. Podcast Coordination Fynd Cast Support scheduling, guest coordination, and production logistics for our internal podcast, Behind Closed Doors. Work with editors and freelancers to ensure timely episode rollouts. Track performance analytics and optimize for future content strategies. Internal Communication & Engagement Create new joiner announcements and employee-facing designs using Canva. Plan and support engagement activities to close onboarding cohorts memorably. Assist in the backend coordination of learning and development sessions. Reporting & Presentation Compile event recaps, social media reports, and feedback summaries. Build polished presentation decks to showcase outcomes, insights, and recommendations to leadership. What You ll Need Must-Have Qualifications 2 4 years of hands-on experience in event planning, social media, and vendor management. Bachelor s degree in Marketing, Media & Communication, or related disciplines (preferred). Proficiency in Canva, Google Workspace (Docs, Sheets, Slides), and social scheduling tools like Meta Business Suite or Later. Strong skills in performance analytics and reporting. Excellent communication and stakeholder management abilities. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities. A self-starter mindset with creativity, ownership, and initiative. Nice to Have Experience in podcast production or guest coordination. Exposure to employer branding and employee engagement programs. Familiarity with onboarding or internal communication best practices. Growth We foster a culture of curiosity, creativity, and continuous learning. Flex University: In-house learning opportunities. Learning Wallet: Reimbursement for external courses and certifications. Culture Weekly and quarterly engagement activities. Annual events and celebrations that bring our people together. Wellness Mediclaim coverage for you, your parents, spouse, and kids. Access to licensed therapists to support mental well-being and productivity. Work Culture: We work from our Mumbai office 5 days a week, promoting collaboration, creativity, and a vibrant team environment. If you re ready to shape how people experience work at Fynd this is your stage. Qualification : Bachelors degree in Marketing, Media & Communication, or related disciplines (preferred)
Associate - Customer Experience
Blenheim Chalcot It Services India Pvt. Ltd.
Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.
Customer Service Associate
Blenheim Chalcot It Services India Pvt. Ltd.
Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.
Senior Associate, Taxation And Regulatory Compliances
Iq Eq Regcom Limited
Job Description Responsibilities The Associate Manager Tax and Regulatory Compliances is responsible to provide tax and regulatory reporting services to IQ EQ Entities and Clients which may include Funds, Capital Market and other clients keeping in mind the requirements of Indian Laws and cross border regulations. The candidate shall also assist in developing business model and present the same to the prospective client. Ensures that work delivered to clients are compliant to the Group and Company compliance policies as well as local regulatory framework. Tasks Assist with direct and indirect tax and regulatory services of the Company and be responsible for delivering to the client as per the Service Level Understanding (SLU) with them. Achieve deliverables and KPIs agreed with clients or Group. Keep track of tax and regulatory changes in India and outside impacting your clients. Will be responsible to provide walk through of the changes to clients and provide delivery as per the amended requirements under the respective Laws. Assist with preparation of news alerts/ new letters for the relevant changes in the tax and regulatory landscape in India and outside impacting your clients. Develop efficient and robust product and service model to enable providing tax and regulatory service offerings to the clients of the Company. Assist in presenting our service offerings to the prospective clients and effectively participate in brainstorming with external and internal stakeholders. Work with regional head of Tax and regulatory servicing team as needed and align with Company s global policy and controls as well as risk frameworks. Work together with the Accounting, Operations, and Investor Services team to ensure proper flow of information and data, resource planning as well as accuracy and timeliness in line with SLU and KPIs agreed with clients. Work closely with the Lead Tax and Regulatory Compliance to ensure client s expectations are met and internal stakeholders are aligned. Ensures all incidents and clients complaints are logged and properly handled. Prepare and analyse the incidents and clients complaints reports to include immediate mitigation to avoid similar occurrences. Report to be communicated to respective committee/forum. Ensures Compliance and risk policies and protocols are adhered to by the entire department and deficiencies repaired and escalated to CDD without delay. Takes responsibility for the quality control in the department while promoting empowerment and ownership. Ascertain scope creep work, if any, and discuss that with client and seniors in timely manner. Key Performance Indicators Client satisfaction by meeting all agreed KPIs and service level understanding. Assist in maintaining revenue from existing clients and help augmenting the same through prospect pitches. Key competencies for position and level Conceptualising (Information Management) Innovating (Information Management) Managing (Task Management) Organising (Task Management) Influencing (Interpersonal Management) Achieving objectives (Personal Management) Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Accuracy Approachability Attention to detail Prioritisation Proactivity Relationship Building Client interaction Taking ownership Qualifications Education / professional qualifications: A Chartered Accountant is preferred though not mandatory. Background experience: Minimum 4-6 yearsof experience in tax and regulatory services. Prior experience servicing AIFs will be an added advantage. Languages: Fluent in spoken English Additional information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Qualification : A Chartered Accountant is preferred though not mandatory.
Associate Investor Services
Iq Eq Regcom Limited
Job Description Responsibilities: The Investor Services Officer masters all aspects of the investor services process related to AIF and it s fund structures as serviced by IQ-EQ. The officer should perform such work with minimum supervision or coaching. The officer communicates independently with clients and investors on routine operational matters and is able to resolve issues that have no immediate impact on client relationship. Tasks Responsible for the entire transfer agency work process and all related investors activities, except the review. The officer is expected to master all aspects of this part of the value chain. Communicate with clients and investors on a day to day basis concerning ongoing work. Responsible for AML/KYC policy of the Fund and ensures its compliance all the time. Ensure investor details required for FATCA/CRS are complete and reporting is completed in line with Revenue requirements and as per agreed deadline. Handle trade orders, settlement, subscription documents and capital calls. Handle the Subscription process and ensure that subscriptions are correctly reported to new investors. Responsible for processing the redemption of shares. Handle issue of capital call notices, distribution notices, account statements and investor queries. Work on transfer of shares and sending dividend notice to investors. Collect, analyse and place the investors instructions received. Ensure Customer Due Diligence Documents are available on Investors in whose name a corporate action is being carried out. Ensure necessary approval is obtained for Omnibus Accounts, PEPs and REPs. Ensure proper handing over to Company Secretarial team for compliance monitoring on an on-going basis. Provide updated Register of Investors to the Accounting/Company Secretarial team promptly following corporate action. Apply diligence, attention to details and respect of deadlines. Prepare as appropriate and send the daily/monthly/ad-hoc Fund Reporting (Statement of Account/Investors Report). Provide accurate information to the Accounting/Company Secretarial team on Investors information. Update planning information (submit to Reporting Line). Flag client issues before they become a complaint. Investors Reporting (AIF) Ensure protections of information assets of IQ-EQ India and to abide by the ISMS in place at IQ-EQ India. Key competencies for position and level Customer focus Communicates effectively Plans and aligns Interpersonal savvy Action orientated Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Accuracy Attention to detail Collaboration Organisation Proactivity Relationship building Taking ownership Qualifications Education / professional qualifications Primarily a Postgraduate with a degree in Law or other professional qualifications like CS, Inter CS etc. Background experience Minimum 2 years of experience in a similar, Fund Administration role 3 Technical An advanced knowledge of Laws and Regulations regarding AIF Computer / program knowledge Advanced level of capability of the MS Office suite, Word & Excel A working knowledge of Investor Onboarding process/Tool Company, product and market knowledge Basic accounting Languages Fluent in English Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Qualification : Primarily a Postgraduate with a degree in Law or other professional qualifications like CS, Inter CS etc.
Accounts & Financial Operations Executive (freshers)
Indicia Worldwide
About Us Indicia Worldwide is a technology-led, insight-driven communications agency with global production expertise. Our Purpose: Creating New Value At Indicia Worldwide, we are driven by a philosophy of creating new value at every step of a brand s journey to market. We achieve this by enhancing marketing performance and reducing execution costs, building mutually beneficial partnerships with our clients and their customers. Our approach balances efficiency with effectiveness and is pioneering, entrepreneurial, and above all, sustainable. Our significant investments in technology and data science set us apart in the marketplace. By leveraging data insights and marketing technology, we can measure and optimize our work, with return on investment (ROI) as the most critical metric. We are the only agency that combines creative, data, and technology expertise with production and procurement capabilities to deliver improved marketing performance and operational efficiencies. This unique blend enables us to create more engaging, cost-effective, and sustainable customer experiences for our clients. With a rich heritage spanning print, creative production, retail, data, digital, and technology, we bring together these disciplines to support global brands in their omnichannel marketing activation. Our goal is simple: improve client performance by engaging consumers with innovative brand ideas better, faster, and more cost-effectively at every step of the journey to market. Purpose of the Role As an Individual Contributor within the Finance Shared Services team, you will be responsible for executing process-driven tasks for your assigned region. These tasks include, but are not limited to: Accounts Payable (AP) Processing: Checking, acceptance, and posting of invoices Client Invoicing: AR invoices, credit notes, and rebills Intercompany Invoicing Cash Allocations: Remittance posting Statement Reconciliations: For clients and suppliers Bank Reconciliation Staff Expense Processing Client and Supplier Queries: Investigating and resolving queries Supplier Payments: Payment runs, AR/AP matching, etc. General Accounting: Consolidation, prepayments, accruals, provisions, and transactional MIS Monthly Books Closing Activities Skills, Knowledge, and Experience Required Recent graduates or individuals with up to 1 year of experience in accounting, finance, or related fields Strong academic background in Accounting (excellent academic records are highly preferred) Advanced MS Excel skills to manage data and generate reports efficiently Mindset for Success Focused and Methodical: Manage tasks with precision and efficiency Quick Learner: Align with organizational goals and priorities effectively Structured and Reliable: Maintain consistency in processes and deliver high-quality outputs Analytical Thinker: Provide accurate and insightful analyses Deadline-Oriented: Respect deadlines and deliver tasks on schedule Soft Skills for Success Effective Communication: Clearly articulate ideas for seamless collaboration Adaptability: Embrace new challenges, tools, and processes with agility Resilience Under Pressure: Perform consistently in high-pressure situations Team Collaboration: Work harmoniously with others to achieve shared goals Role Requirements Location: Hybrid work model based in Malad West, Mumbai Flexibility: Willingness to adapt to flexible work arrangements while ensuring timely delivery We are an equal opportunities employer and are committed to making reasonable adjustments to accommodate the needs of all candidates. If you require adjustments during the interview process, please let us know so we can make the necessary arrangements.
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