Junior Data Center Engineer Job in Pinnacle Teleservices

Job Title: Junior Data Center Engineer

Location: Mumbai

Experience: 1-5 Years

Job Summary:

We are looking for two enthusiastic and technically adept Junior Data Center Engineers to support the day-to-day operations at our Mumbai data center. Under the guidance of a Senior System Administrator, the ideal candidates will assist in hardware installations, monitoring, troubleshooting, and maintaining both physical and virtual infrastructure.

Key Responsibilities:

• Hardware Installation & Maintenance: Assist in the installation and maintenance of servers, network devices, and racks.
• Environment Monitoring: Monitor key data center environmental factors such as temperature, humidity, and power to ensure optimal conditions.
• Troubleshooting: Perform basic troubleshooting of hardware and network issues, escalating more complex problems as needed.
• Remote Hands Support: Provide support for remote hands requests and coordinate with internal teams for resolutions.
• Inventory Management: Maintain accurate inventory of IT assets and ensure proper documentation for all equipment.
• Patching & Cabling: Assist in the patching, cabling, and labeling of equipment for organization and efficiency.
• Incident Handling: Follow SOPs for incident handling, escalation, and reporting to ensure smooth operations.
• Security & Compliance: Ensure compliance with physical security and access protocols for the data center.
• Scheduled Maintenance & Upgrades: Participate in scheduled maintenance and upgrades of data center infrastructure.

Technical Skills:

• Operating Systems: Basic understanding of Windows and Linux operating systems.
• Networking: Familiarity with networking concepts such as IP, DNS, DHCP.
• Virtualization: Exposure to virtualization platforms like VMware and Nutanix (preferred).
• Data Center Operations: Knowledge of data center hardware components and operations.
• Monitoring & Ticketing Tools: Experience working with monitoring tools and ticketing systems.
• Hardware Handling: Comfort with hardware handling, cabling, and labeling.

Soft Skills:

• Communication: Good communication and interpersonal skills to effectively collaborate with internal teams and vendors.
• Willingness to Learn: Eagerness to learn and adapt to new technologies in the data center environment.
• Attention to Detail: Strong attention to detail with a focus on documentation and operational accuracy.
• Adaptability: Ability to work in shifts and handle pressure in a fast-paced environment.
• Team Player: Proactive and collaborative attitude to contribute effectively to team success.

Preferred Qualifications:

• Education: Diploma or Bachelor s degree in Computer Science, IT, or a related field.
• Certifications: Certifications such as CCNA, CompTIA A+, or equivalent (preferred but not required).

Why Join Us?

• Dynamic Environment: Be part of a fast-paced and innovative data center team, supporting critical infrastructure operations.
• Learning Opportunities: Gain hands-on experience in both physical and virtual environments with exposure to cutting-edge technologies.
• Growth Potential: Opportunity to expand your skill set and grow within a rapidly evolving field.