Lead Salesforce Engineer Job in Rapid7

Lead Salesforce Engineer

Location: Pune

About Rapid7

Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning.

About the Role

As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements.

Key Responsibilities

• Salesforce Administration:
  • Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud.
  • Oversee system health, user permissions, profiles, workflows, and security settings.
  • Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules.
• Apex Development:
  • Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC).
  • Collaborate with senior developers and architects to design scalable solutions.
  • Troubleshoot, optimize, and debug Apex code to ensure performance and stability.
• Unit Testing:
  • Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices.
  • Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance.
• CPQ (Configure, Price, Quote):
  • Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules.
  • Troubleshoot CPQ-related issues and provide support for streamlining the quoting process.
• Collaboration and Support:
  • Work with business analysts and other team members to gather requirements and deliver solutions.
  • Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions.
• Release Management:
  • Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments.
  • Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies.
• Jira Integration and Task Management:
  • Use Jira for task management, project tracking, and collaborating on development sprints.
• SOX Controls & Change Management:
  • Adhere to SOX controls to ensure compliance with IT regulations and auditing standards.
  • Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved.

Skills and Qualifications

Experience & Certifications

• 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ.
• Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable.
• Strong experience with Salesforce integrations, APIs, and external systems.
• Experience using Jira for task and project management in an Agile environment.
• Hands-on experience with Gearset for deployment and release management in Salesforce.

Technical Skills

• Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL.
• Strong knowledge of Salesforce CPQ features and pricing rule configuration.
• Ability to write efficient, scalable unit tests for custom Apex code.
• Familiarity with Git and version control practices.

Soft Skills & Attributes

• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to work remotely with a global team.
• Detail-oriented with the ability to manage multiple tasks concurrently.

Preferred Qualifications

• Experience working with global teams, especially in an Agile framework.
• Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations.
• Experience with Salesforce Data Loader, Change Sets, and Salesforce DX.

Security and Compliance

At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.