Principal Experience Designer Job in Red Baton Creative Marketing Solutions Pvt Ltd

You are good at:

• Collaborating with client, engineering, and sales team to conduct user research, to obtain an in-depth understanding of user requirements and behaviours
• Translating product requirement them into user flows, customer journey maps, wireframes, mockups, and prototypes
• Working closely with Client, Engineering and QA teams to ensure quality and timely delivery
• Build, mentor and lead a high-performing team of designers with a passion for developing others, you'll coach and encourage your team towards success
• Collaborate with leaders in Engineering, Product Management, Content, UX Research teams to create innovative experiences, by leveraging your passion for brand, craft, and design quality
• Bridge between design and engineering discussions, and enable efficient, high quality execution
• Lead the overall design vision that enhances our business goals across the company
• Be a strategic partner to the client, working closely with the Head of Product/Engineering, and define design strategy and roadmap
• Have an understanding of product metrics and translate goals to the design teams
• Create and share our design strategy through storytelling with great presentations skills
• Support multiple projects simultaneously while meeting tight deadlines
• Proficient in Design software - Envision, Figma
• Proficient in creating information architecture, user segments, user personas, task flow creation, card sorting, affinity mapping, customer journey mapping, etc.
• High degree of ownership, with capability to deliver independently and on-time
• Experienced and well versed in conducting different methods of research and usability testing

You will be responsible for (not limited to):

• Maintaining a consultative relationship with the clients and from time to time work out of client location
• Proactively looking for opportunities to improve the design
• Scaling the design craft through coaching and mentoring teammates
• Responsible for seeing the idea from the promise to final payoff
• Conduct training and facilitation sessions in Design Thinking/ Service Design/ Experience Design/ Innovation

Your experience:

• 8+ years in UX design experience
• Experience in service-based companies like SaaS service, Agencies, Branding, User experience studios

Your academic qualifications:

• Professional Design Education-Graduate/ Post Graduate in UX Design, Interaction Design, Communication or any other relevant field is a preference

What will we be excited to see in you:

• Help grow those around you and challenge them to perform at their best
• Effective client management, project management, and organizational skills
• Eye for effective design, and are committed to creating elegantly simple user experiences from otherwise complex workflows