Install Base Service Representative - Ups Job in Schneider Electric

Install Base Service Representative - UPS
Location: Chennai, India

Join Our Team at Schneider Electric!
At Schneider Electric, we empower businesses with innovative energy management solutions. As an Install Base Service Representative - UPS, you will play a crucial role in delivering high-quality support and maintenance to our customers, ensuring the reliability and performance of Uninterruptible Power Supply (UPS) systems.

About the Role
We are looking for a self-driven and technically skilled professional to join our Secure Power 3 Phase team in Chennai. This role involves servicing, maintaining, and troubleshooting UPS systems while working closely with customers, partners, and internal teams.

Key Responsibilities
1. Installation, Service & Maintenance
Install, service, and repair UPS systems at customer sites.
Perform preventive maintenance to enhance system reliability.
Conduct start-up and commissioning for Schneider Electric UPS solutions.
Diagnose technical issues and implement effective solutions.
2. Customer Support & Training
Provide technical support and training to customers.
Ensure customer satisfaction by addressing service-related concerns.
Assist in troubleshooting and problem resolution remotely and on-site.
3. Reporting & Documentation
Maintain detailed service reports for each site visit.
Document equipment performance trends and provide recommendations.
Ensure compliance with safety and quality standards.
4. Collaboration & Process Improvement
Work closely with internal teams, partners, and sales teams to optimize service delivery.
Suggest and implement process improvements to enhance service efficiency.
Stay updated with the latest technologies and industry trends.

What We Offer
Comprehensive Training Hands-on product training and technical skill development.
Cutting-Edge Tools & Technology Work with state-of-the-art digital tools.
Career Growth Opportunities Build a strong career with Schneider Electric.
Collaborative Work Environment Be part of an innovative and customer-focused team.

Qualifications & Skills
Diploma/Bachelor s degree in Electrical/Electronics Engineering or a related field.
4+ years of experience in UPS service/maintenance or a related field.
Strong technical knowledge of UPS systems and power electronics.
Excellent troubleshooting and problem-solving skills.
Experience in handling major projects is a plus.
Strong communication and customer service skills.
Willingness to travel for on-site service and support.

Is This You?
If you are passionate about power solutions, customer service, and thrive in a fast-paced technical environment, we encourage you to apply today and join Schneider Electric s world-class service team!