Senior Manger- Network Sc Job in Shadowfax Technologies

Position: Senior Manager Network Sort Centre

Location: Kolkata

Department: Operations

Experience Required: 5 7 Years

We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance.

The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments.

• Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction.
• Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods.
• Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets.
• Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence.
• Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes.
• Design workflow, space allocation, and equipment layout to support volume scalability and efficiency.
• Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards.

• Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service.
• Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality.
• Conduct regular inspections and manage the upkeep of warehouse equipment and tools.
• Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans.
• Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods.

• 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics.
• Strong leadership and operational planning skills.
• Experience in sort center automation and process optimization.
• Proven ability to lead large teams and deliver results under high-pressure environments.
• Solid understanding of inventory systems, WMS, and logistics coordination.
• MBA from a Tier 1 B-School is highly preferred.
• Excellent communication, analytical, and organizational skills.