Implementation Consultant Job in Shipsy

Job Title: Implementation Consultant Logistics SaaS | Gurgaon, Haryana

Location: Gurgaon, Haryana

Job Type: Full-time

Industry: Logistics Technology | SaaS

Company: Shipsy

About Shipsy

Shipsy is a global SaaS leader in logistics and supply chain automation, empowering enterprises with end-to-end solutions for transportation and warehousing optimization. Operating in a trillion-dollar industry that's still largely manual, our advanced logistics technology is transforming how businesses manage their supply chains reducing costs, improving delivery efficiency, and enhancing customer experience.

Trusted by major global enterprises including Reliance, Domino s, Burger King, Landmark Group, UPS Gulf, and DTDC Express, Shipsy processes over 2 million shipments daily. In fact, nearly 10% of India s container trade is tracked through our platform.

Backed by leading investors like Peak XV Partners, Info Edge, and A91 Partners, Shipsy has raised over $35 million and continues to grow with a global team of 280+ professionals across India, the Middle East, and Southeast Asia.

Role Overview: Implementation Consultant

As an Implementation Consultant at Shipsy, you will be a key driver in onboarding our enterprise clients and ensuring successful deployment of our logistics SaaS solutions. You will work closely with internal teams and client stakeholders to understand requirements, configure solutions, and ensure smooth implementation tailored to customer needs.

This is a high-impact, client-facing role where your technical expertise, problem-solving ability, and communication skills will directly influence customer success and satisfaction.

Key Responsibilities

• Lead end-to-end software implementation projects for new clients across various geographies.
• Collaborate with cross-functional teams including Product, Engineering, and Customer Success to deliver customized solutions.
• Gather and analyze client requirements, define project scopes, and ensure timely delivery.
• Conduct product training, system configuration, and UAT support for clients.
• Continuously monitor client progress and provide support during onboarding and transition.
• Identify areas for process improvement and contribute to solution enhancements.

What We re Looking For

• Bachelor s degree in Engineering, Computer Science, or related field.
• 2 5 years of experience in a client-facing role, preferably in SaaS implementation or logistics tech.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects in a fast-paced environment.
• Willingness to travel as needed for client engagements.

Why Join Shipsy?

• Competitive Salary + Performance-Based Incentives
• Professional development opportunities and continuous learning support.
• Work alongside top talent from IITs, IIITs, NITs, and global research institutes.
• Collaborative and inclusive work culture with strong mentorship and growth focus.
• Unique employee benefits including a scholarship program and wellness initiatives.

Grow With Us

At Shipsy, we don t just build world-class logistics solutions we also build careers. Join a young, diverse, and energetic team that values innovation, collaboration, and making a real-world impact. Experience a vibrant culture that encourages ownership, learning, and having fun while doing meaningful work.

Apply Now to be a part of Shipsy's journey to transform global logistics.