Account Manager Job in Signeasy

Responsibilities:

• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives Research & identify key client requirements within the accounts and suggest solutions that answer clients' needs and wants.
• Communicates client needs and demands to senior management.
• Serve as a point of contact for the key accounts and internal teams.
• Ensure the ordered products are delivered in a timely manner.
• Resolve customers' complaints in an effective and respectful way.
• Gather, report and communicate customers' feedback on service, technology and product delivery.
• Create and execute brand communication campaigns, build & strengthen the brand's equity over a period of time and drive adoption rates for the brand
• This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts and driving these opportunities to closure
• Experience selling to buyers from CRM, HR, Learning, and Development, Procurement and/or IT for Software Applications managing complex sales cycle and opening doors
• Measure, track and analyze key account metrics.
• Keep abreast with industry / market trends and best practices.

Requirements:

• 6+ years previous work experience as Key Account Manager or similar role in a SaaS organization.
• Outstanding communication and interpersonal skills.
• Good problem-solving and negotiation skills.
• To be able to monitor trends, market dynamics and incorporate into existing account strategy
• Ability to define an account strategy and drive a QoQ sales plan
• A customer-oriented attitude that drives results Aptitude in networking, building & maintaining long term strategic relationships.
• Entrepreneurial mindset, tremendous drive ownership, motivated and result-oriented.
• Should be able to work in a fast-paced, high-pressure startup environment.

Desired Skills and Experience:Business Development, Corporate Sales, Direct Sales, International Sales, Sales