BriefCase
BriefCase

Center Manager/branch Manager Job in Softlogic

Center Manager/branch Manager

Softlogic 4+ weeks ago
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Job Summary

Job Title: Center Manager / Branch Manager

Experience Required: 5 7 Years

Location: Chennai

Job Summary:

We are seeking an experienced and proactive Center Manager / Branch Manager to lead and manage the daily operations of our training center. The ideal candidate will be accountable for meeting business objectives, ensuring high service standards, and maintaining smooth coordination among various internal teams. This role requires strong leadership, sales, and administrative capabilities.

Key Responsibilities:

  • Drive business performance to meet sales targets and operational objectives.
  • Oversee and manage daily center operations, including front desk activities and task scheduling.
  • Collaborate effectively with internal teams including SEO, sales, training, and placement departments.
  • Monitor and ensure that trainers and placement teams follow standardized best practices.
  • Coordinate and resolve student-related issues by liaising with the appropriate departments.
  • Ensure high standards of student service and satisfaction at all times.
  • Maintain accurate accounting records and oversee timely collection and deposit of student payments.
  • Manage requests related to facility maintenance, repairs, and other operational issues.
  • Uphold the organization's values and contribute actively toward achieving business goals.

Required Skills & Qualifications:

  • Proven experience (5 7 years) in sales, operations, and customer service, preferably in an educational or training environment.
  • Strong communication skills in Tamil, English, and at least one additional regional language (Hindi, Malayalam, Kannada, or Telugu).
  • Proficiency in MS Excel and MS Office.
  • Excellent counseling, negotiation, and people management skills.
  • Ability to guide the center to meet or exceed monthly performance targets.
  • Willingness to learn continuously and adapt to new processes.
  • Team-oriented mindset with leadership capabilities.
  • Flexibility to work from alternate locations as needed.
Experience Required :

5 to 7 Years

Vacancy :

2 - 4 Hires

Apply Now
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