Engineer - Information Technology Job in Tata Communications

Engineer Information Technology (AIOps & Automation Engineer)

Location: Mumbai

Experience: 1 3 Years

Company: Tata Communications

Employment Type: Full-Time

About Tata Communications

Tata Communications is at the forefront of reimagining global connectivity through cutting-edge innovation. Our services power Cloud, IoT, AI, Collaboration, Security, and Network Solutions that redefine the digital experiences of businesses across industries. With a global footprint and a focus on driving intelligent transformation, we are building the New World of Communications.

Job Profile: AIOps & Automation Engineer

As an AIOps & Automation Engineer, you will play a critical role in transforming IT operations through automation, infrastructure scripting, and deployment of AI/ML-powered solutions. This is an individual contributor position with scope to lead small-scale operational projects and optimize system performance across platforms.

Key Responsibilities

• Design, build, and manage infrastructure automation using Python, PowerShell, Bash, and Ansible.
• Deploy and maintain AIOps tools and platforms for proactive incident management and operational efficiency.
• Develop and manage CI/CD pipelines, supporting continuous integration and deployment.
• Implement and manage monitoring systems, such as Zabbix and other NMS tools.
• Maintain detailed infrastructure documentation including LLD/HLD.
• Assist in the design, security, and handover of infrastructure to operations teams.
• Independently resolve complex IT issues and contribute to operational improvements.
• Stay current with advancements in AI/ML, automation, and orchestration technologies.

Technical Skill Requirements

• Proficiency in Python, PowerShell, and Bash scripting.
• Experience with Ansible, AWX, or similar automation tools.
• Familiarity with Zabbix or other network monitoring systems.
• Understanding of AI/ML concepts and practical exposure to related tools.
• Working knowledge of AIOps platforms and deployment practices.
• Hands-on with Linux, Windows Server, and basic Kubernetes.
• Experience in designing, documenting, and implementing IT infrastructure.
• Familiarity with CI/CD tools and pipeline methodologies.
• Certifications in relevant technologies are an added advantage.

Qualifications

• B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field.
• 1 3 years of experience in IT Operations, with exposure to automation and AIOps.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.

What You ll Bring

• Passion for automation and digital transformation in IT infrastructure.
• Ability to independently manage tasks, take initiative, and troubleshoot complex issues.
• Flexibility to adapt and contribute in a fast-paced, evolving technical environment.
• A collaborative mindset with a focus on delivering reliable, scalable solutions.

Why Join Tata Communications?

• Be part of a future-forward tech ecosystem in one of India s most respected technology organizations.
• Work on next-generation automation and AIOps platforms shaping global IT operations.
• Collaborate with industry leaders and expand your skills in a learning-driven environment.