Manager, Client Procesing Job in The Bank Of New York Mellon Corporation

Client Processing - M1Supervises a small to medium-sized Client Processing support team that handlesany/all aspects of client accounts, including solicitation, inquiries,transactional processing and problem resolution. Manages the daily transactionalworkflow within the team and aligns team resources accordingly to complete thedaily tasks. Identifies areas requiring analysis of operations and resolutionfor more efficient operations Oversees Client processing to ensure transactionsare handled correctly and timely. Utilizes MIS reporting to ensure correct andtimely processing. Provides product knowledge and technical assistance oncomplex problems. Acts as the teams initial point of contact for issuesrequiring escalation. Participates in the recruiting process. Instructs,assigns, directs and reviews the work of Client Processing analysts. Preparesperformance reviews and provides ongoing feedback to staff. Provides input intodepartmental budgets and planning. May develop business plan for team/groupoperations. Supervises a small Client Processing team. Contributes to theachievement of team objectives. Overall 5-7 years of total work experience ispreferred with at least 0-1 years in management. Experience in Transactionprocessing & Accounting will be an added advantage. Applicablelocal/regional licenses or certifications as required by the business.

Qualifications

Bachelors degree or the equivalent combination of education and experience is required.