Salesforce Marketing Cloud Job in Vbeyond Corporation

Exposure to AI and analytics both native to SFMC and outside would also be required to be effective.

Main responsibilities

Work with senior Marketing Operations leadership to

• Understand the processes followed; scope of delivery; tech stack
• Assess and identify key pain points and opportunities for improvement in CX, productivity, process simplification, cost reduction, and business outcomes
• Come up with a thought through and clear report on suggestions and recommendations of what can be done in SFMC to help address
• Educate operators on under-utilized existing SFMC functionalities that may be under leveraged
• Convince and sell stakeholders on the benefits, and drive adoption
• Have conversations with client IT and business on the rationale behind the recommendations, and unblock as required to support implementation
• Be detail oriented and have sufficient drive to get to the desired outcome
• Be flexible and be able to ideate on alternate approaches to meet the program objectives and be ready with Plan B to ensure continuous progress
• React at short notice to urgent requirements and be able to navigate and stretch to be able to unblock and solve to get to an outcome

Key Attributes

• Deep skills in SFMC; expert certification
• Experience in tech consulting/ delivery roles that are client facing in the business analysis, business blue print, value realization phases specific to SFMC
• Excellent verbal and written communication skills.
• Strong presentation and persuasion skills.
• Knowledge of IT development processes and devops
• Knowledge of marketing operations process
• Demonstrated ability to effectively establish and maintain working relationships with all levels of the organization.
• Demonstrated analysis and innovative problem solving skills
• Experience working in matrix, multi-functional teams
• Strong interest in being aware of new martech technologies
• Demonstrated ability to course correct, react fast and get to outcomes

Education

• Bachelors Degree in Management, Computer Science, Mathematics, Physical Sciences, Engineering, Information Technology, or related field