Provider Data Operations Senior Associate Job in Zocdoc

Position: Provider Data Operations Senior Associate

Location: Pune, Maharashtra, India

Our Mission:

Healthcare should work for patients, but often it doesn t. Zocdoc empowers patients by offering the leading healthcare marketplace to easily find and book care across specialties and insurance plans nationwide. Our goal is to make healthcare consumer-friendly, driving quality up and prices down.

Your Impact:

As a Senior Provider Data Operations Associate, you will be the guardian of Zocdoc s data ecosystem managing, structuring, and analyzing large volumes of data to ensure accuracy and integrity. You'll transform raw data into strategic insights that drive decision-making and continuous improvement. By leveraging AI tools, JavaScript, and SQL, you ll optimize workflows and scale operational processes across product and operations teams.

Day-to-Day Responsibilities:

• Use AI prompts to improve workflow efficiency.
• Develop and maintain automation scripts using Google Apps Script and JavaScript.
• Troubleshoot and optimize scripts to enhance functionality and scalability.
• Extract, manipulate, audit, and analyze data using SQL.
• Generate actionable insights from various dashboards.
• Support product decisions with data-backed research and cross-functional collaboration.

What Makes You Successful:

• Bachelor s degree with good academic standing (minimum 60% in 10th/12th/graduation).
• 3-4+ years of relevant work experience.
• Proven experience using AI tools for automation.
• Advanced skills in Microsoft Excel and Google Sheets, including Google Apps Script.
• Working knowledge of JavaScript and comfort with web-based tools.
• Understanding of Python and expertise in SQL is a plus.
• Strong communication skills to translate technical and non-technical information.
• Ability to manage multiple tasks in a fast-paced environment with a strong sense of accountability.
• Experience in US healthcare or healthcare technology is a bonus.

Benefits:

• Work with a smart, supportive, and collaborative team.
• Competitive salary and medical insurance.
• Perks such as catered lunches, Ping Pong, daycare facilities, and wellness programs.
• Cellphone and Wi-Fi reimbursements.
• Competitive parental leave and sabbatical after 5 years.
• Annual sponsored health check-ups.
• Certified Great Place to Work (2024-2025).

About Zocdoc:

Zocdoc is the leading digital health marketplace in the US, connecting millions of patients with nearby, in-network healthcare providers. Founded in 2007, Zocdoc s mission is to empower patients with choice and transparency. We value diversity, collaboration, and innovation, striving to build a better healthcare experience for all.