Business Analyst Jobs

Job Title: IT Business Analyst Experience: 2 to 5 Years Employment Type: Full-Time | Permanent Location: Work From Home (Kolhapur | Pune | Bangalore) About the Role We are seeking a skilled IT Business Analyst who bridges the gap between IT and business teams to drive strategic technology solutions that enhance product quality and meet business objectives. The ideal candidate will analyze business needs, support data-driven decision making, and communicate effectively with stakeholders across the organization. Key Responsibilities Serve as the liaison between IT departments and executive management. Understand and translate strategic business goals into technical requirements. Analyze and improve IT products, services, and business processes. Evaluate technical system designs and business models. Leverage IT data to provide actionable business insights. Identify and implement new technologies to solve business challenges. Prepare reports on application development and project implementation. Conduct A/B testing and analyze outcomes to guide business decisions. Collaborate closely with cross-functional teams to meet project deadlines and deliverables. Skills & Qualifications Strong problem-solving and analytical skills. Excellent written and verbal communication skills. Exceptional interpersonal skills for effective stakeholder management. Detail-oriented with the ability to manage teams and projects efficiently. Familiarity with programming languages such as SQL, NoSQL. Experience with tools like JIRA, Zoho Sprints, Zoho Projects, Zoho Bugtracker, Confluence, GitHub, and Zoho CRM. Knowledge of Agile methodologies, including Scrum and Kanban, with a solid understanding of Scrum ceremonies. Competitive market salary and benefits package. Opportunities for professional growth in an innovative and fast-growing international company. A dynamic, collaborative work environment that fosters creativity and initiative. Exciting incentives and career advancement opportunities. A team of skilled and experienced professionals to learn from and grow with. Core Values Honesty, integrity, and fairness Respect for creativity, diversity, and individual talents Emphasis on teamwork and open communication Passion and commitment to excellence Balanced enjoyment of work and life Educational Qualification Bachelor s degree or Diploma in Computer Science, IT, or related fields (BCA, MCA, B.Tech, B.E.) Qualification : Bachelors degree or Diploma in Computer Science, IT, or related fields (BCA, MCA, B.Tech, B.E.)

Job Title: Business Analyst Job Category: IT Job Type: Full Time Experience: 5+ Years Location: Hyderabad (Onsite) Job Overview We are looking for a motivated and detail-oriented Business Analyst to join our team. You will play a key role in gathering and analyzing requirements, coordinating with stakeholders, and ensuring project delivery in line with agile methodologies. Your ability to communicate clearly and manage project documentation will be critical for the success of our software development initiatives. Key Responsibilities Requirement Analysis & Documentation Gather and analyze business requirements from stakeholders, users, and customers. Prepare clear and comprehensive Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Project Planning & Execution Define project scope and objectives, ensuring technical feasibility. Develop detailed project plans and track delivery timelines within scope and budget. Participate actively in sprint planning, daily stand-ups, demos, and retrospectives. Stakeholder Communication Maintain proactive communication with stakeholders, internal teams, and clients. Document customer feedback and manage expectations throughout the project lifecycle. Product Design & Development Support Design solution prototypes and UI mockups adhering to company standards. Prioritize features, enhancements, and bug fixes based on business impact. Market & Product Research Conduct research to identify market trends and improvement opportunities. Present actionable insights and innovation strategies to stakeholders. Training & Support Lead knowledge-sharing sessions and onboarding for new and junior team members. Identify customer issues and suggest practical solutions or workarounds. Required Qualifications MBA or Engineering degree in Computer Science or related field. Proven experience in business analysis within a software development environment. Strong understanding of Agile and Scrum methodologies. Excellent verbal and written communication skills. Ability to organize and manage multiple tasks with strong attention to detail. Preferred Qualifications PMP or Scrum Certification. Experience with requirement management tools and platforms. Exposure to client-facing roles and enterprise software solutions.

Associate Analyst Location: Hyderabad, India (On-site) Function: Content Engineering Experience: 0-1 years About GlobalLogic GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner working with some of the world s most innovative companies. Since 2000, we have been a key player in the digital revolution, delivering cutting-edge products and experiences. At GlobalLogic, you will join a culture that values caring, continuous learning, balance, and integrity. Role Overview We are looking for fresh graduates passionate about reading, writing, and content analysis to join us as Associate Analysts. This role involves working with written content by reading, interpreting, summarizing, and assisting with text-based tasks, making it a great opportunity for those with strong communication skills and attention to detail. Key Responsibilities Read and interpret written content with accuracy. Paraphrase and summarize information while retaining essential points. Identify patterns, trends, and insights from documents. Evaluate the quality and credibility of content. Prepare clear and concise written outputs. Complete tasks within set deadlines and quality standards. Collaborate with team members and leaders to achieve goals. Adapt to new processes, tasks, and feedback for continuous learning. Maintain professionalism and high attention to detail. Qualifications Graduate in any stream (preference for English, Journalism, or Humanities). Strong verbal and written communication skills. Good analytical and critical thinking abilities. Comfortable using basic computer tools (MS Word, Google Docs). Willingness to work in rotational shifts if required. Must be open to work from office in Hyderabad. Freshers are welcome. Inclusive and caring culture fostering acceptance and belonging. Continuous learning and development opportunities with diverse programs. Meaningful work on impactful projects that encourage creativity and problem-solving. Work-life balance with flexible arrangements and a fun work environment. High-trust organization emphasizing integrity and ethical conduct. Qualification : Graduate in any stream

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Position Summary: Infor is looking for a talented Senior .NET Developer to join our India Infor SunSystems development team as we build momentum for our recently released Multi-Tenant cloud solution. SunSystems is a well-established financial management solution with a depth of functionality that attracts thousands of B2B customers in multiple verticals around the globe. The solution is combined with real time analytics and is tightly integrated into Infor s Technology platform. SunSystems R&D is forming a new team based in Hyderabad, to work side by side with the rest of the organisation currently based in Farnborough, UK and Shanghai China. This new team is a cross-platform development team incorporating Java, .NET and front-end skills and is intended to accelerate our delivery work on new features and product modernisation. This team will be part of a thriving local Infor community at the Infor Hyderabad office which spans several Infor products and this is great opportunity to get in at the start of the SunSystems team. As a member of our R&D team, the Senior .NET Developer works closely with Business Analysts, Product Owner, Product Managers, QA and Support teams to develop new functionality and provide an excellent experience for our customers and partners. The successful candidate will be responsible for developing new software features and REST APIs, solving issues and supporting a major modernisation of the product. At this level, it s expected the developer can provide mentorship to less experienced developers, within our agile (predominantly scrum) software teams. A Day in The Life Typically Includes: Developing new software features and enhancing existing functionality, working within our agile scrum teams, alongside product owner / business analyst, developers, QA, Scrum Master. Our teams are based across the UK, Shanghai China, and India, achieving a level of follow-the-sun development, and you may be working in teams with individuals from these localities. Building out new REST APIs for use in internal API-driven development and externally for partner and third party integrations. Investigating customer-reported software issues, security vulnerabilities and improvements to resolve in a timely and effective manner. Supporting other developers with code review and shared problem solving. Supporting product owner in understanding complexity of work, identifying constraints and dependencies and in estimating delivery timescales. Working with architects and principal developers to design features and functionality and to help to articulate the future direction of development, design principles and architecture for use across SunSystems. What You Will Need: Basic Qualifications Strong skills in .NET software development, with in-depth understanding of the Base Class Library (BCL) and ASP.Net Core. Experience working in an Agile (pref. Scrum) and iterative development approach. Strong written and verbal communication skills in English. Enthusiasm and ability to collaborate well with others, including remote teams. Professional pride, drive and curiosity, a diligent self-starter that keeps up to date with best practise and keeps your skillset sharp. Strong ability to think through large abstract systems and processes, comfortable problem-solving and working with data. Preferred Qualifications: Experience with Enterprise, SaaS and/or web platform software development lifecycle a big plus. Experience with some of our complementary range of technologies, e.g. Java, Typescript, XHR, Tomcat, Service based architectures with HTTP (SOAP / REST APIs) integrations, AWS, Microsoft SQL Server or similar RDBMS. Experience with CI/CD toolchains, IDE (Visual Studio / Rider / VS Code), PowerShell, Jenkins, Git. Customer focused mindset, with the ability to understand end user requirements and consider how users work with software that you develop. Understanding of Accounting/Reporting/Financial applications, or experience with or exposure to Infor SunSystems and Query and Analysis, beneficial but not required. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Location: Wherever innovation calls currently Pune, India Company: Wipro Limited Where Transformation Meets Imagination The Bridge Builder: Business Analyst Edition Welcome to Wipro, a place where technology bends to imagination, and solutions aren t just delivered they re crafted with purpose. We re assembling a team of curious minds who love to decode customer wishes, translate them into technical magic, and bring dreams to life. Enter: The Business Analyst, aka The Professional Mind Reader, aka The Human API between our clients and tech wizards. Your Mission: Decode, Design, Deliver Phase 1: Speak the Language of Customers Your first superpower? Understanding what customers mean not just what they say. Meet clients, listen intently, and capture every functional, non-functional, and maybe-even-impossible requirement they throw your way. Dive deep into their RFIs and RFPs like you re solving a treasure map. Sketch out workflow charts, diagrams, and system capabilities you turn chaos into clarity. Gather the right squad internally (project managers, presales gurus, tech architects), and cook up the perfect response to every client ask. Be the voice of reality if a request impacts cost or timeline, you re the first to raise the flag. Present prototypes, show off solutions, and become your client s trusted advisor not just a note-taker. Phase 2: Speak the Language of Delivery Superpower number two? Translating customer dreams into technical reality. Keep the delivery team tuned into every whisper of customer feedback. Review test cases to make sure every client wish made it into the final bake. Run root cause analyses if things go sideways and suggest fixes like a pro. Be the guardian of change requests you re the one making sure new ideas make it to the blueprint. Support QA teams, join hands for UAT demos, and make sure every test is a triumph. Help stitch the final solution together before the grand reveal. And once the project kicks off, stay close guiding the delivery ship to safe harbor. Phase 3: Spread the Knowledge Superpower number three? Turning your smarts into sharable gold. Connect with fellow BAs to swap secrets, tools, and tricks of the trade. Write whitepapers, pen down POVs, and sprinkle your expertise into every corner of Wipro s knowledge galaxy. Build a library of use cases and reusable assets, so no one has to start from scratch. Research industry trends because a wise analyst knows the future before it knocks. Your Scorecard (How We ll Know You re a Legend) This isn t just a job post. It s a call to reinvent yourself. At Wipro, we re rewriting the rules of work, one bold reinvention at a time. If you love connecting the dots between business needs and technical brilliance, this is where you belong. Reinvent your world and ours. Join Wipro. Bring your best ideas. Shape the future. (PS: We explicitly welcome applications from people with disabilities everyone belongs here.)

Job Summary We are seeking a highly analytical and detail-oriented team player to oversee the entire product lifecycle, from strategy development to evaluation. The ideal candidate will collaborate cross-functionally to define product roadmaps, identify new opportunities, and drive product success. Key Responsibilities: Define and articulate the product vision, ensuring alignment with business goals. Lead product planning and execution across all stages of the product lifecycle, including roadmap planning, release planning, and sprint planning. Gather, analyze, and prioritize product and customer requirements to optimize product development. Work closely with engineering, product, and sales teams to ensure seamless execution. Develop well-structured user stories using INVEST techniques. Prioritize user stories for sprints and facilitate backlog refinement sessions in collaboration with the technical team. Conduct sprint review sessions to assess progress and outcomes. Utilize Agile estimation techniques to estimate the product backlog effectively. Create wireframe prototypes and document system requirements comprehensively. Collaborate with peers to define best practices and enhance project delivery efficiency. Maintain documentation of system requirements using Jira and Confluence. Develop and monitor data-driven analytics to support product performance and decision-making. Qualifications: Bachelor s degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst. Engineering background is a plus. Strong written, verbal, and collaboration skills. Certifications in Product Management and Business Analysis are preferred. Qualification : Bachelors degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst.

What you will do Let s do this. Let s change the world. In this vital role you will enhance our Salesforce ecosystem by facilitating seamless communication between stakeholders, developers, and administrators, and delivering solutions aligned with our business objectives. Roles & Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to document business requirements assist in translating them into technical specifications. Responsible for forecasting, procuring, and managing Salesforce licenses to support the needs of Product Teams. This role ensures optimal license utilization, compliance, and alignment with organizational requirements. Solution Design Support: Work with Salesforce teams to design scalable solutions that align with best practices. Stakeholder Engagement: Act as a liaison between Product Teams and Salesforce Platform, conducting workshops and training sessions where required. Data Analysis and Reporting: Analyze Salesforce data to uncover insights and maintain performance dashboards. Testing and Quality Assurance: Create and execute test plans to ensure system functionality. AI and Advanced Technologies: Leverage AI technologies like Salesforce Einstein for predictive insights and automation. Continuous Improvement: Stay updated on Salesforce advancements and recommend innovative solutions. Functional Skills: Must-Have Skills (Not more than 3 to 4): Experience as a Salesforce Business Analyst or in a similar role. Strong knowledge of Salesforce Sales Cloud, Service Cloud, and other core platform functionalities such as Salesforce Marketing Cloud. Experience with MS Office tools including Excel/Word/PowerPoint What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master s degree and 1 to 3 years of Business Administration, Information Technology, or a related field experience OR Bachelor s degree and 3 to 5 years of Business Administration, Information Technology, or a related field experience OR Diploma and 7 to 9 years of Business Administration, Information Technology, or a related field experience Preferred Qualifications: Good-to-Have Skills: Experience with AI technologies, including Salesforce Einstein, AgentForce and OpenAI (e.g., ChatGPT) Proficiency with tools like JIRA, Tableau, or equivalent data visualization tools. Exceptional analytical, problem-solving, and communication skills. Experience with collaboration tools like MS Teams/QUIP/Confluence Professional Certifications Salesforce Administrator (mandatory) Salesforce Business Analyst (mandatory) Salesforce AI Associate (mandatory) SAFe Certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

Company Overview: Ignatiuz is a digital transformation and intelligent workplace consulting company with offices in the US (PA) and India (Indore). Our mission is to accelerate digital performance through innovation and automation. We have a proven track record of delivering high-quality solutions for a variety of Fortune 500 clients, driving business success through innovation. Role Overview: We are seeking an experienced Business Process Management (BPM) Specialist to join our team. In this role, you will focus on analyzing and improving business processes, designing and implementing enterprise applications, and optimizing workflows to streamline operations. You will play a key role in identifying inefficiencies, implementing automation solutions, and ensuring alignment with organizational goals. Key Responsibilities: Business Process Analysis: Analyze and deeply understand current business processes to identify areas for improvement and optimization. Process Optimization: Design, develop, and implement effective business process management solutions to improve operational efficiency. Collaboration: Work closely with cross-functional teams, including developers, product managers, and business stakeholders to ensure enterprise applications meet business requirements. Process Mining & Automation: Utilize business process mining techniques to uncover inefficiencies and opportunities for process improvements, and implement automation solutions to streamline workflows. Technical Expertise: Apply your technical knowledge and experience to support the development and implementation of business applications that align with business goals. Stakeholder Engagement: Engage with stakeholders to gather requirements, provide insights, and ensure alignment of solutions with organizational objectives. Documentation: Prepare and maintain comprehensive documentation, reports, and status updates to communicate findings, recommendations, and project progress to stakeholders. Industry Trends: Stay updated with industry trends and best practices in BPM, process mining, and automation to continuously improve business processes. User-Centered Solutions: Develop and utilize user stories, personas, and user journeys to ensure solutions are aligned with user needs and expectations. Agile Methodologies: Apply Agile methodologies to manage projects, ensuring iterative development, timely delivery, and continuous feedback loops. Agile Ceremonies: Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives to maintain project momentum and team alignment. Requirements: Experience: Minimum of 3 years of experience in business process understanding, business process management, and business process automation. Enterprise Applications: Proven experience in designing and implementing enterprise applications to meet business requirements. Technical Expertise: Strong technical skills and expertise in relevant BPM tools and technologies. Process Mining: Proficiency in business process mining techniques and tools to identify areas for process improvement. Industry Knowledge: Understanding of industry-specific business processes and regulations. User-Centric Design: Experience with creating and utilizing user stories, personas, and user journeys to ensure solutions meet end-user needs. Communication: Strong communication and collaboration skills to engage effectively with stakeholders. Project Management: Ability to manage multiple projects and priorities in a fast-paced environment. Agile Experience: Experience working in Agile environments and familiarity with Agile methodologies. Education: Bachelor s degree in Business Administration, Information Technology, or a related field. Qualification : Bachelors degree in business administration, Information Technology, or a related field.

Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst In this role you will: Protect: To protect our data we need robust policies for data management and enhanced governance e.g. data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations. Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers. Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g. improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management or reducing costs. Key Responsibilities: Supporting our DataVisa and ROP communities Access management configuration Issue triage Issue investigation and troubleshooting Data analysis and report preparation for customers and leadership teams. Requirements To be successful in this role you should meet the following requirements: Minimum work experience of 6 to 8 years Minimum bachelor s degree Manage and support the analysing and documenting of technical issues arising in DataVisa and Manage ROP Manage and support the investigations into technical issues Support the change management activities which can include diverse tasks such as timeline planning to stakeholder engagement Identify impact of change on training materials and communication channels Manage and support the tracking and documenting progress and managing status reporting Assisting in the implementation of solutions. Qualification : Minimum bachelors degree

Position: Business Analyst Team Lead (Lending) Location: Noida, Uttar Pradesh Department: Analytics Lending Employment Type: Full-time About Us Paytm is India s leading mobile payments and financial services company. As a pioneer of the mobile QR payments revolution, we build cutting-edge technologies that empower small businesses through seamless payments and commerce tools. Our mission is to serve 500 million Indians and integrate them into the mainstream economy through innovation and technology. About the Team Our Lending team is rapidly growing, with increasing adoption across Paytm s financial products such as Paytm Postpaid (BNPL), merchant loans, and personal loans. This business is powered by data science and analytics, enabling intelligent, data-driven decision-making and tailored lending solutions for our users. Role Overview We are looking for a dynamic Business Analyst Team Lead to join our Lending Analytics team. In this role, you will lead data-driven initiatives, provide actionable insights, and develop analytical solutions that enhance business decision-making. You will play a key role in shaping Paytm's lending strategy by leveraging advanced analytics to solve complex problems and uncover growth opportunities. Key Responsibilities Lead analytical problem-solving for lending-related business challenges Develop and deploy machine learning models and data-driven solutions Generate business insights through in-depth data analysis and statistical modeling Collaborate with cross-functional teams including product, growth, and risk to align analytics with strategic goals Drive the adoption of analytics and showcase its impact on business performance Mentor junior analysts and help establish best practices for data-driven decision-making Requirements & Qualifications 2 6 years of experience in analytics within consulting, fintech, or BFSI domains Bachelor s or Master s degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline Strong hands-on experience with analytics tools such as Python/R, SQL, big data platforms, and data visualization tools Proficient in machine learning, data modeling, statistical techniques, and data management Proven ability to structure complex problems and derive strategic insights Experience building and scaling analytics functions in a business environment Excellent communication and storytelling skills with the ability to present findings to senior stakeholders Self-motivated, impact-oriented, and comfortable working in fast-paced environments Work in a collaborative, results-driven environment that emphasizes innovation and ownership Opportunity to drive real impact in one of India s fastest-growing lending businesses Improve customer engagement and maximize revenue opportunities through smart analytics Gain 360-degree feedback and support from peer teams and leadership Be part of a culture where respect is earned, and merit is recognized Qualification : Bachelors or Masters degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline

Business Analyst - Senior Manager (Offline Merchants) Location: Noida, Uttar Pradesh (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy through innovative technology. About the Team Our platform is experiencing rapid growth fueled by the adoption of multiple products. Understanding merchant pain points and delivering data-driven solutions are key to our success. This role focuses on driving merchant growth and monetization on the Paytm for Business (Bu) app. Role Overview As a Senior Manager Business Analyst, you will be the backbone of Paytm s merchant growth strategy. You will analyze large-scale data, build automated dashboards, and collaborate with cross-functional teams to drive monthly active user (MAU) growth and business monetization. Key Responsibilities Collaborate with the merchant growth team to drive MAU growth on the Paytm for Business app. Analyze data to identify trends, patterns, and insights that influence strategic decisions and improve Paytm s business outcomes. Design, develop, and maintain automated dashboards to monitor performance and inform stakeholders. Manage databases and data systems, ensuring data is organized and easily accessible for analysis. Prepare comprehensive reports for management highlighting key trends, insights, and future predictions. Skills & Qualifications 3 6 years of experience in business/data analysis, preferably in fintech or e-commerce. Strong problem-solving skills with the ability to identify the right data for hypothesis testing and derive actionable insights. Expertise in Excel, SQL, and Hive for handling and analyzing large datasets. Experience in developing automated dashboards and performance management tools. Excellent communication and project management skills to effectively engage with business stakeholders. Familiarity with web analytics platforms is a plus. Contribute to the largest fintech lending and payment ecosystem in India, with over 500 million users and 21 million merchants. Work in a vibrant, fast-paced environment that encourages innovation and personal growth. Play a pivotal role in shaping India s largest digital lending and merchant growth story. Excited to drive merchant growth at scale? Join Paytm and be part of India s fintech revolution!

General Skills: Excellent in reporting tools and techniques, presentation skills Strong communication skills Excellent analytical skills Strong interpersonal communication and management skills Demonstrated problem-solving skills Process improvement Strong understanding of statistics and ability to represent data effectively to higher management Roles and Responsibilities: Analyze complex business problems and determine an IT solution Gather data and analyze business and user needs Coordinate the development of documentation to enable implementation and turnover of the process of the system Implement, lead, and audit progress with the development process and quality initiatives as appropriate to the project and product needs Ownership of standards-based compliance or process improvement efforts, as required by programs and as appropriate to project and product needs Participate in and implement global software quality improvement initiatives and processes, ensuring adherence to project standards and timely, measurable results Leverage effective, clear, and timely communication via all available written and verbal forms Ensure commitments and progress to schedules remain clear, reasonable, proactively monitored, and timely reported to the Project Manager Implement development plans and coach individuals to reach their maximum potential Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner Regularly communicate company news and team progress against the business plan Create team spirit and coordinate between the technical team and higher management Knowledge of preparing BRD, SOW, and RFP documents Experience in writing user stories Define the objectives and scope of the business system Proactively maintain awareness of development methodology and standards to improve project, product, or process quality Conduct post-project evaluations Plan and oversee new marketing initiatives Create a detailed Scope of Work document

A career in IBM Consulting means collaborating with global clients and being part of IBM BPO, a division that accelerates digital transformation with agile methodologies, process mining, and AI-powered workflows. You ll work with innovative companies to improve their hybrid cloud and AI journeys, supported by IBM s powerful technology platforms, including IBM Software and Red Hat. Curiosity, creativity, and continuous learning are at the heart of success at IBM. You ll be guided by mentors and coaches who encourage you to challenge the norm, explore new ideas, and deliver innovative solutions for a wide network of clients. Your Role and Responsibilities As a Process Associate Insurance (Claims), you will handle the processing of Life and Annuity Insurance Claims. You ll ensure timely and accurate claims investigation, processing, and payment, while meeting productivity and quality standards. Key Responsibilities: Investigate and process insurance claims, including validating documents and calculating benefit amounts. Release approved claims payments to beneficiaries. Meet daily, weekly, and monthly productivity and quality targets. Required Technical and Professional Expertise Graduate degree (except B.Tech/Technical Graduation/Law). Minimum 1.5 years of experience in Life/Annuities products Claims Processing. Excellent communication skills English (both written and verbal). Strong analytical skills, proactive mindset, and ability to identify issues and suggest solutions. Basic computer knowledge with a typing speed of 35 words per minute. Preferred Technical and Professional Expertise Proficiency in MS Office applications. Self-directed, ambitious, and target-driven achiever. Proven ability to analyze complex data with strong interpersonal and organizational skills. Qualification : Graduate degree (except B.Tech/Technical Graduation/Law).

Responsibilities: 1. Stakeholder Collaboration: Work closely with business stakeholders to understand their objectives, processes, and requirements. Facilitate discussions to gather and prioritize business needs and objectives. 2. Requirements Elicitation & Documentation: Use various techniques such as interviews, workshops, and document analysis to elicit, analyze, and document business requirements. Translate business requirements into functional specifications, user stories, and process flows. 3. Cross-Functional Team Collaboration: Collaborate with developers, QA analysts, project managers, and other teams to ensure solutions meet business needs and are delivered within time and budget constraints. Facilitate smooth communication between business and technical teams to align on requirements. 4. Impact Analysis & Risk Management: Conduct impact analysis and risk assessments to evaluate the effects of proposed changes and identify potential risks and dependencies. 5. Support for New System Development: Guide the development and implementation of new systems and processes. Provide training, documentation, and support to end users. 6. Testing & Quality Assurance: Participate in testing activities such as test planning, execution, and defect management. Ensure solutions meet the required quality standards and align with user expectations. 7. Performance Monitoring & Optimization: Track and monitor key performance indicators (KPIs) and metrics to evaluate the effectiveness of implemented solutions. Identify opportunities for further optimization. 8. Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices. Drive innovation and continuous improvement within the organization. Qualifications: Experience: 7+ years of experience as a Business Analyst or in a similar role. Proven experience in the lending domain (consumer, mortgage, personal loans, etc.) is a must. Skills: Strong analytical and problem-solving skills with the ability to analyze complex business processes. Expertise in business analysis techniques like requirements elicitation, process modeling, and user story mapping. Strong communication and interpersonal skills to interact with stakeholders at all levels. Methodologies & Tools: Knowledge of Agile methodologies and experience working in Agile environments is preferred. Familiarity with business analysis tools and techniques to streamline processes. Preferred Attributes: Experience in transforming business needs into actionable technical requirements. Ability to identify opportunities for process optimization and system improvements. Excellent at managing stakeholder expectations and ensuring solutions are delivered efficiently.

The Role We are seeking a Senior Business Analyst to support our Fixed Income Pricing business within the Market, Data, and Valuations (MDV) division, based in Noida, India. The Team This role is part of the Product Development team within Fixed Income Pricing. The team drives product development execution across the pricing business, covering asset classes such as Credit, Bonds, and Loan Pricing. The Impact This position is crucial for delivering product roadmaps that drive revenue growth and business success. The role involves collaboration with cross-functional teams to define, execute, and track roadmaps. Opportunity to work with a highly focused team that innovates, defines, and delivers new initiatives while maintaining existing business. Exposure to a wide range of S&P Fixed Income products. Collaboration with stakeholders across various levels and functions. Significant learning and career growth opportunities within S&P Global. Responsibilities Collaborate with a cross-functional and geographically dispersed team to ensure timely and effective delivery of key project milestones. Act as a product owner/business analyst for multiple high-impact initiatives. Define and maintain product roadmaps in partnership with cross-functional stakeholders. Facilitate requirement-gathering sessions and deliver detailed business and functional requirements, user stories, and feature files. Resolve ambiguities in scope and requirements to ensure successful delivery. Conduct User Acceptance Testing (UAT) and provide regular status updates to senior stakeholders. Manage internal communications on project milestones, issues, and risks to keep business stakeholders and leadership informed. Educational Background: BA/BS/MBA in finance, business, or computer science. Experience: 5+ years as a product owner or business analyst, preferably in an Agile/Scrum environment. Familiarity with geographically dispersed, large teams. High-level understanding of databases and programming concepts. Strong knowledge of product lifecycles, creating specifications, and designing mockups. Proven ability to interface with both technical and non-technical teams. A professional, detail-oriented, energetic personality with a strong commitment to teamwork and success. Qualification : BA/BS/MBA in finance, business, or computer science

The Role We are seeking a Senior Business Analyst to join our Fixed Income Pricing team within Market, Data, and Valuations (MDV) in Noida, India. The Team The Product Development team in Fixed Income Pricing drives the execution of product development across various asset classes, including Credit, Bonds, and Loan Pricing. This team collaborates closely with cross-functional partners to define, execute, and track product roadmaps. The Impact This role is pivotal in delivering product roadmaps that support revenue growth and business expansion. By partnering across functions, the team ensures that the business remains innovative and competitive. Join a dynamic team focused on innovation and delivering new initiatives. Gain exposure to multiple S&P Fixed Income products. Collaborate with stakeholders at all organizational levels. Unlock tremendous career opportunities within S&P Global. Responsibilities Product Ownership & Roadmap Management: Act as a product owner/business analyst for high-impact initiatives. Define and maintain roadmaps in collaboration with stakeholders. Secure initiative approval and prioritization from senior leaders. Project Management: Participate in project sizing, planning, and tracking. Lead and coordinate key milestones for feature development. Requirement Gathering & Documentation: Facilitate stakeholder meetings to gather requirements. Prepare detailed business and functional requirement documents, user stories, or feature files. Delivery Ownership: Eliminate scope and requirement ambiguities. Ensure successful initiative delivery in production. Testing & Communication: Conduct User Acceptance Testing (UAT) and ensure readiness for production. Provide regular status updates to senior stakeholders. Manage communication on project milestones, risks, and issues. About S&P Global Market Intelligence At S&P Global Market Intelligence, we deliver accurate, insightful information and cutting-edge data solutions. By partnering with clients, we empower them to make confident and informed decisions.

Business Analyst (Finance Module) Job Category: Non-Technical Department: Product Job Location: Indore, India Experience Required: 3+ Years About the Role: We are looking for a detail-oriented and strategic Business Analyst with prior experience working in finance-related domains such as banking, financial services, or with financial clients. The selected candidate will play a pivotal role in the development and implementation of our ERP software tailored for educational institutions, focusing primarily on financial modules such as fee management, budgeting, accounting, payroll, and reporting. Key Responsibilities: Understand and document business requirements from stakeholders across finance and administrative departments within educational institutions. Translate business requirements into detailed functional specifications for the ERP development team. Work closely with product managers, developers, QA teams, and end-users to ensure seamless implementation of finance-related modules. Analyze existing financial processes of educational institutions and identify areas of improvement and automation using the ERP platform. Act as a bridge between technical teams and non-technical stakeholders, ensuring accurate understanding and smooth communication. Develop and maintain process flow documents, user stories, use cases, and wireframes as needed. Assist in the creation of test plans and conduct user acceptance testing (UAT) for finance modules. Stay updated with finance trends in the education sector and ensure the ERP product meets evolving needs and compliance requirements. Education & Experience: Bachelor s degree in Finance / Accounting, Business Administration, or a related field. MBA/PGDM preferred. 3+ years of relevant experience as a Business Analyst, preferably with exposure to finance-related companies, clients, banks, or financial institutions. Skills Required: Proven experience working with or implementing ERP systems, ideally in the education or finance sector. Strong understanding of financial workflows, ledgers, budgeting, accounts payable/receivable, and payroll systems. Exceptional analytical, problem-solving, and communication skills. Proficiency in tools like MS Excel, PowerPoint, JIRA, Confluence, and basic SQL is a plus. Experience in preparing BRD, FRD, and working with Agile/Scrum methodology. Prior experience with ERP implementations for schools, colleges, or universities. Knowledge of statutory compliance and taxation applicable to educational institutions. Familiarity with EdTech platforms or academic CRMs. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! Be a part of our dynamic team and help us build ERP systems that cater to the unique needs of educational institutions in the financial domain. Qualification : Bachelors degree in Finance /Accounting Business Administration, or a related field. MBA/PGDM preferred.

Senior Business Analyst RPA Location:Goa, India Job Type:Full-time Industry:Information Technology / Automation / Business Analysis Experience Level:Senior / 5+ Years About the Role: We are seeking a results-drivenSenior Business Analystwith a strong background inRobotic Process Automation (RPA)to join our dynamic team inGoa. The ideal candidate will have expertise in analyzing business processes, collaborating with cross-functional teams, and delivering intelligent automation solutions using leading tools likeUiPath,Blue Prism, orAutomation Anywhere. This role will have a significant impact on improving operational efficiency through RPA technologies. Key Responsibilities: Business Process Analysis & Documentation:Conduct end-to-end analysis of current workflows and document As-Is and To-Be process models to identify automation opportunities. Stakeholder Engagement:Collaborate with business users, product owners, and technical teams to gather and validate business requirements aligned with strategic goals. RPA Solution Design:Translate business requirements into clear functional and technical specifications for RPA developers. Assist in the design of scalable automation workflows. Testing & Quality Assurance:Create and execute comprehensive test cases, test scripts, and scenarios to ensure the quality and performance of automated solutions. End-User Training & Support:Conduct training sessions, develop user manuals, and provide ongoing support to ensure successful RPA adoption across departments. Performance Tracking & Optimization:Monitor implemented RPA solutions to assess performance, gather feedback, and recommend process improvements or system enhancements. Required Skills & Qualifications: Proficiency inRPA toolssuch asUiPath,Blue Prism, orAutomation Anywhere. Strong background inbusiness process mapping, analysis, and optimization. Excellentanalytical thinkingandproblem-solving skills. Outstandingcommunication skillsand ability to manage diverse stakeholders. Familiarity withAgile project management methodologiesand tools likeJira,Confluence, orTrello. Bachelor'sorMaster's degreeinBusiness,Information Systems, or a related field. Work on impactfulautomation projectsthat driveoperational efficiency. Collaborate with innovative teams in a fast-growingtech-driven environment. Competitive salary andcareer advancement opportunities. Apply nowto be part of a forward-thinking team driving automation innovation! Qualification : Bachelor's or Masters degree in Business, Information Systems, or related field.

Senior Business Analyst - RPA Location:Goa, India Job Type:Full-time Industry:Information Technology / Automation / Business Analysis Experience Level:Senior / 5+ Years Job Overview: We are looking for a results-drivenSenior Business Analystwith expertise inRobotic Process Automation (RPA)to join our dynamic team in Goa. The ideal candidate will play a key role in analyzing business processes, collaborating with cross-functional teams, and delivering intelligent automation solutions using tools likeUiPath,Blue Prism, orAutomation Anywhere. Key Responsibilities: Business Process Analysis & Documentation:Conduct end-to-end analysis of current workflows and document As-Is and To-Be process models to identify automation opportunities. Stakeholder Engagement:Collaborate with business users, product owners, and technical teams to gather and validate business requirements aligned with strategic goals. RPA Solution Design:Translate business requirements into clear functional and technical specifications for RPA developers. Assist in the design of scalable automation workflows. Testing & Quality Assurance:Create and execute comprehensive test cases, test scripts, and scenarios to ensure the quality and performance of automated solutions. End-User Training & Support:Conduct training sessions, develop user manuals, and provide ongoing support to ensure successful RPA adoption across departments. Performance Tracking & Optimization:Monitor implemented RPA solutions to assess performance, gather feedback, and recommend process improvements or system enhancements. Required Skills & Qualifications: Proficiency in RPA tools such asUiPath,Blue Prism, orAutomation Anywhere. Strong background inbusiness process mapping, analysis, and optimization. Excellentanalytical thinkingandproblem-solvingskills. Outstanding communication skills and ability to manage diverse stakeholders. Familiarity withAgile methodologiesand tools likeJira,Confluence, orTrello. Bachelor's or Master's degreein Business, Information Systems, or related field. Work on impactful automation projects that drive operational efficiency. Collaborate with innovative teams in a fast-growing, tech-driven environment. Enjoy a competitive salary and excitingcareer advancement opportunities. Apply nowand help us shape the future of business automation! Qualification : Bachelor's or Masters degree in Business, Information Systems, or related field.