Account Jobs in Indore

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a cutting-edge digital engineering company that provides enterprise-level IT and product engineering services to organizations of all sizes. At Systango, we pride ourselves on our culture of efficiency, leveraging best-in-class technologies to deliver quality at speed, backed by world-class support to tackle critical business challenges. We specialize in using Gen AI, AI/Machine Learning, and Blockchain to drive the next phase of digital transformation for traditional businesses. Our skilled team excels in web & enterprise development, mobile apps, QA, and DevOps. Trusted by industry leaders such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, we help enhance digital capabilities and build disruptive innovations. We believe in making the impossible possible and we deliver on that promise. Job Summary: We are looking for a highly skilled Account-Based Marketing (ABM) Specialist to develop and execute targeted marketing strategies for our high-value clients and prospects in the IT services and consulting space. The ideal candidate will have a deep understanding of B2B marketing within the technology sector and will be able to seamlessly align marketing efforts with sales objectives. This role will require close collaboration with the sales, product, and leadership teams to create personalized campaigns that resonate with decision-makers within key accounts. Key Responsibilities: ABM Strategy & Planning: Develop and execute a comprehensive ABM strategy that aligns with the company s growth goals, focusing on high-potential accounts within the IT services and consulting sectors. Work closely with sales leadership to identify target accounts and design tailored marketing strategies to engage these accounts. Create detailed account plans and customer journey maps to foster engagement and conversion. Campaign Development & Execution: Design and implement multi-channel ABM campaigns, including content marketing, digital advertising, webinars, and personalized outreach, all tailored to the needs of target accounts. Develop account-specific content that addresses the unique challenges and opportunities faced by clients in the IT services and consulting space. Ensure consistent messaging and branding across all touchpoints by coordinating with internal teams. Sales Alignment & Collaboration: Collaborate with the sales team to ensure ABM strategies align with sales objectives, providing actionable insights to enhance account penetration. Participate in account planning sessions and offer marketing support to sales teams to optimize account engagement. Regularly update sales and leadership teams on ABM campaign performance and key insights. Data & Analytics: Use data and analytics to identify target accounts, track engagement, and measure ABM campaign success. Develop dashboards and reporting tools to monitor campaign performance and generate actionable insights for continuous improvement. Conduct thorough research on target accounts to inform campaign development and personalization. Optimization & Continuous Improvement: Continuously optimize ABM strategies based on campaign performance, sales feedback, and market trends. Experiment with new tools and tactics to improve ABM effectiveness. Stay informed about industry best practices and emerging trends in ABM and B2B marketing, particularly within the IT services sector. Budget & Resource Management: Manage the ABM budget, ensuring resources are allocated efficiently to maximize ROI. Coordinate with external vendors and partners to support ABM initiatives when necessary. Qualifications: Education: Bachelor s degree in Marketing, Business Administration, or a related field. A Master s degree is a plus. Experience: 8+ years of experience in B2B marketing, with a strong focus on ABM within the IT services and consulting industry. Proven track record in developing and executing ABM strategies that drive revenue growth and strengthen client relationships. Experience working closely with sales teams to align marketing strategies with sales objectives. Skills: In-depth knowledge of ABM principles, strategies, and best practices, specifically within the IT services and consulting sectors. Proficiency in marketing automation platforms (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce). Strong analytical capabilities with the ability to translate data into actionable marketing insights. Excellent project management skills, with the ability to manage multiple initiatives simultaneously. Strong communication and interpersonal skills, with the ability to influence and collaborate across teams. Creative thinker with a proven ability to develop innovative marketing approaches for the IT services industry. Certifications: ABM certification or relevant marketing certifications are a plus. Why Join Us: Opportunity to work in a dynamic and innovative environment. Collaborate with top-tier clients and help them navigate digital transformation. Be part of a forward-thinking team committed to delivering exceptional results. If you are passionate about driving business growth through strategic marketing and have a proven ability to execute successful ABM strategies, we would love to hear from you! Qualification : Bachelors degree in Marketing, Business Administration, or a related field. A Masters degree is a plus.

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

Job Title: Accountant Location: Indore, Madhya Pradesh (Onsite) Experience: Minimum 2+ Years | Full-Time About the Role AiTrillion is seeking a detail-oriented and proactive Accountant to join our finance team. This role focuses on payroll tax research, planning, and preparation, while ensuring compliance with federal, state, and local tax regulations. You will act as a vital liaison between the company, clients, government agencies, and CPA auditors, providing accurate tax and accounting data and delivering excellent customer service. Key Responsibilities Prepare and review complex payroll tax filings, ensuring accuracy and compliance with federal, state, and local laws. Conduct and manage payroll tax audits, negotiate settlements, and resolve tax-related issues effectively. Collaborate with clients to review tax information and clarify queries, ensuring comprehensive understanding. Deliver exceptional customer service to both external clients and internal support teams. Provide tax and accounting guidance and support to internal teams, anticipating and resolving tax challenges. Ensure timely and accurate disbursement of direct deposits and management of ACH files. Account for and reconcile tax escrow, trust funds, and direct deposits with precision. Review and approve tax documentation for new clients or conversions. Perform monthly operational and financial analyses to support business goals. Stay updated on changes in payroll tax laws and regulations to maintain compliance. Manage billing and accounts receivable efficiently. Qualifications & Skills Minimum 2 years of experience in payroll tax preparation and accounting roles. Strong working knowledge of payroll tax codes, regulations, and tax planning. Proven ability to conduct tax due diligence and manage audits. Exceptional analytical, organizational, and project management skills. Excellent written and verbal communication skills. Ability to handle multiple priorities and manage client relationships effectively. High level of customer service orientation and problem-solving skills. Proficient with Microsoft Excel and accounting software. Bachelor s degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus. Flexible team player capable of thriving in a fast-paced, evolving environment. Willingness to work overtime as needed. Be part of a dynamic company transforming eCommerce marketing automation. Work in a collaborative environment focused on growth and innovation. Opportunities for professional development and continuous learning. Make a direct impact through your expertise in tax and accounting functions. Apply Now If you are a skilled accountant with a passion for tax compliance and client service, join AiTrillion s finance team and contribute to our fast-growing SaaS business. Qualification : Bachelors degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus.

Officer Accounts Location: Indore Qualification: B.Com Experience: 5 to 15 years Job Description We are seeking an experienced Accounts Officer with strong expertise in accounting, taxation, treasury functions, and banking operations, specifically within construction project environments. The ideal candidate will manage direct and indirect taxes, ensure compliance, and support financial operations at project sites. Key Responsibilities Manage accounting processes related to construction project sites, ensuring accuracy and compliance. Handle direct and indirect taxation including Income Tax, VAT, Service Tax, and other applicable taxes. Oversee treasury functions including cash flow management, payments, and banking transactions. Liaise with banks for various financial operations and maintain smooth banking relationships. Prepare financial reports, reconciliations, and ensure adherence to statutory compliance. Coordinate with internal teams and external auditors during audits and financial reviews. Required Skills & Experience Bachelor s degree in Commerce (B.Com). 5 to 15 years of experience in accounts with exposure to construction projects. In-depth knowledge of direct and indirect taxation laws and treasury management. Strong understanding of accounting processes in construction site environments. Excellent analytical, communication, and organizational skills. Proficient in accounting software and MS Office tools. Qualification : Bachelors degree in Commerce (B.Com)

Job Title: Head Enterprise Sales Location: Indore, Madhya Pradesh (Onsite) Company: AI Trillion Company Overview: AI Trillion is a fast-growing SaaS-based marketing automation platform that empowers eCommerce businesses with advanced tools in customer engagement, personalization, email marketing, and data analytics. We re on a mission to transform how online brands connect with their customers through automation, AI, and intelligent insights. As we scale globally, we are looking for a driven and strategic Enterprise Sales Leader to join our leadership team. Role Summary: We are seeking a seasoned Head of Enterprise Sales to spearhead our B2B sales operations and lead a high-performing team targeting enterprise clients across global markets. This leadership role will focus on revenue growth, strategic partnerships, and market expansion in the SaaS ecosystem. The ideal candidate brings deep enterprise sales experience, a data-driven mindset, and the ability to align our technology offerings with enterprise-level business needs. Key Responsibilities: Sales Leadership & Team Management Lead, coach, and expand a results-oriented enterprise sales team. Define team goals, create scalable sales processes, and promote a performance-driven culture. Conduct regular performance reviews and implement coaching strategies to improve outcomes. Strategic Sales Planning Develop and implement go-to-market strategies aligned with revenue goals and market trends. Collaborate with the executive team to ensure synergy between sales, product, and customer success initiatives. Identify new opportunities in international markets to drive business growth. Enterprise Client Engagement Build and maintain long-term relationships with key enterprise clients and decision-makers. Act as a trusted advisor to customers, understanding their pain points and offering customized SaaS solutions. Drive value-based selling and customer success through consultative engagement. Sales Forecasting & Reporting Lead accurate sales forecasting, pipeline management, and KPI tracking. Analyze sales data to uncover insights and drive data-backed decisions. Present regular performance reports to the leadership team with action-oriented recommendations. Cross-functional Collaboration Partner with Product, Marketing, and Customer Success to ensure a seamless customer journey. Relay client feedback to product teams for continuous innovation and feature enhancement. Required Qualifications: Experience: 8+ years in enterprise SaaS sales, with at least 3 years in a senior leadership or team management role. Proven success in building and scaling B2B sales teams with global reach. Domain Expertise: Strong understanding of SaaS sales cycles, pricing models, CRM systems, and B2B decision-making structures. Experience selling to mid-market and enterprise-level organizations in eCommerce, retail, or tech sectors. Leadership & Communication: Visionary leader with excellent interpersonal, negotiation, and communication skills. Ability to lead cross-functional teams and align diverse stakeholders toward shared goals. Education: Bachelor s degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory. What s in It for You: Attractive base salary + uncapped commission and performance-based incentives. High-impact role with a direct line to C-suite decisions and strategy. Professional growth opportunities and access to ongoing leadership training. A collaborative, inclusive, and innovation-driven work culture. Team outings, events, and recognition programs to celebrate success together. If you re an ambitious sales leader passionate about driving enterprise SaaS sales, building relationships at the highest level, and scaling teams globally this is your opportunity to lead from the front. Apply now and join AI Trillion s journey of transforming eCommerce with smart technology. Qualification : Bachelors degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory.

Job Title: Commercial Sales Manager North America Market Location: Indore, India (Work from Office) Job Type: Full-Time | Onsite | B2B Sales | International Market About the Role: Key Responsibilities: Sales Strategy & Execution Develop and implement a robust, data-driven sales strategy for North America to exceed revenue targets. Monitor market trends and competitor landscape to identify new business opportunities and emerging segments. Team Leadership Build, mentor, and lead a dynamic international B2B sales team with a focus on continuous performance improvement. Provide coaching, performance feedback, and professional development to sales staff. Client Relationship Management Foster and maintain long-term relationships with key clients across the U.S. and Canada. Understand client business needs to recommend tailored solutions that drive value and retention. Sales Operations & Reporting Use CRM tools (e.g., Salesforce, HubSpot) to track pipeline activity, performance metrics, and customer engagement. Provide accurate sales forecasts and periodic reports to the senior leadership team. Cross-Functional Collaboration Work closely with marketing, product, and customer success teams to align on go-to-market plans. Coordinate with product development and support teams to ensure seamless client onboarding and post-sale satisfaction. Business Development & Industry Engagement Represent the company at trade shows, industry conferences, and virtual networking events across North America. Conduct market research to identify untapped verticals and partnership opportunities. Required Qualifications: Bachelor s degree in Business, Marketing, or a related field. MBA is a plus. 5+ years of B2B sales experience, preferably in SaaS or tech-enabled services, with at least 2 years managing North American clients. Demonstrated success in building and leading international sales teams and exceeding growth targets. Exceptional leadership, communication, and negotiation skills. Proficiency in CRM platforms and tools like Microsoft Office, Excel, or Google Workspace. Strong analytical skills with the ability to interpret sales performance data. Willingness to travel internationally, if required. What We Offer: Competitive salary + performance-based incentives. High-visibility role with direct impact on international growth. Opportunity to work closely with the executive leadership team. Fast-paced, collaborative, and learning-driven work environment. Access to professional development, training, and global exposure. If you're a commercial sales leader ready to take charge of global growth and make a real impact in the North American B2B market, we want to hear from you. Apply Now to join our journey of global expansion and innovation. Qualification : Bachelors degree in Business, Marketing, or a related field. MBA is a plus.

Job Title: Sales Manager Billing Software Solutions Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is seeking a dynamic and results-driven Sales Manager to lead and grow our sales team. This role is ideal for professionals with experience in billing software sales who are passionate about driving revenue, developing strategic sales plans, and leading high-performing teams. Key Responsibilities: 1. Team Leadership: Hire, mentor, and motivate a team of sales professionals. Conduct regular training sessions to enhance product knowledge and sales skills. Foster a positive and collaborative sales culture to drive performance. 2. Sales Strategy & Planning: Develop and implement strategic sales plans to meet company objectives. Identify new business opportunities and expand market presence. Analyze market trends and competitor activities to stay ahead in the industry. 3. Customer Relationship Management: Build and maintain strong relationships with key clients. Ensure high levels of customer satisfaction by resolving inquiries and concerns. Work with the customer support team to ensure seamless post-sales service. 4. Sales Performance Monitoring: Track and analyze sales performance metrics to assess effectiveness. Provide constructive feedback and implement corrective actions when needed. 5. Reporting & Documentation: Prepare and submit regular sales reports, forecasts, and performance reviews. Maintain accurate records of sales transactions and customer interactions. Qualifications & Skills: Proven experience in sales, with a strong focus on billing software solutions. Previous leadership or management experience in a sales team. Strong understanding of sales strategies and tactics. Excellent communication, negotiation, and interpersonal skills. Bachelor s degree in Business, Marketing, or a related field. Benefits: Competitive salary + performance-based incentives. Health & wellness programs. Professional development & career growth opportunities. If you're a motivated sales leader with a passion for technology and customer engagement, we invite you to join Plada Infotech Services Ltd and be part of a team shaping the future of billing software solutions! Qualification : Bachelors degree in Business, Marketing, or a related field.

Position: Sr. Sales Engineer Industry: Industrial Automation (Electrical/Switchgear) Location: Indore Education: BE, Diploma (IC/ EE/ EC) + MBA (Marketing) Key Responsibility: Identify and approach potential new clients for our products in the assigned region. Build and maintain strong relationships with existing and new customers. Coordinate closely with the head office and branch teams. Work with other members of the sales and technical teams Familiarity with the local market is a plus. Gather and relay customer feedback to relevant teams, helping improve the product and service offerings. Follow up with clients post-sale to ensure satisfaction, resolve any issues, and explore additional sales opportunities. Pima products portfolio sales in the assigned region, with a focus on M.P. State. Coordinate with Schneider's local team to enhance sales efforts and customer support. Qualification : BE, Diploma (IC/ EE/ EC) + MBA (Marketing)

Job Title: Head of Accounts and Finance Location: Indore Position Overview: We are seeking a highly experienced and strategic Head of Accounts and Finance to lead the company s financial operations and ensure optimal management of financial resources. The ideal candidate will have extensive expertise in finance and accounting within the stock broking industry, coupled with proven leadership skills to drive financial strategy and team performance. Key Responsibilities: Financial Management: Oversee all financial operations including budgeting, forecasting, and financial reporting. Ensure compliance with all applicable financial regulations and accounting standards. Accounting Oversight: Manage accounting functions such as accounts payable, accounts receivable, general ledger maintenance, and preparation of financial statements. Strategic Planning: Develop and execute financial strategies to support company growth and profitability goals. Provide actionable financial insights and recommendations to senior leadership. Regulatory Compliance: Ensure adherence to stock broking industry-specific regulatory requirements. Liaise with external auditors and regulatory bodies as necessary. Risk Management: Identify, evaluate, and mitigate financial risks including market, credit, and operational risks. Implement risk management frameworks and controls. Team Leadership: Lead, mentor, and develop the finance and accounting teams to foster a collaborative, efficient, and high-performing environment. Financial Analysis: Conduct detailed financial analysis to support strategic decision-making. Monitor key financial metrics and performance indicators. Stakeholder Communication: Prepare and present clear financial reports and analyses to stakeholders including senior management, board members, and investors. Process Improvement: Continuously assess and improve financial processes, systems, and technologies to enhance efficiency, accuracy, and compliance. Key Performance Indicators (KPIs): Accuracy and reliability of financial reports. Timeliness in monthly, quarterly, and annual financial closings. Compliance with all regulatory and tax requirements. Effective cost and cash flow management. Strength of audit processes and internal controls. Efficient management of accounts receivable and payable. Team productivity and professional development. Successful integration of technology for process optimization. Key Result Areas (KRAs): Financial reporting and comprehensive analysis. Regulatory compliance and tax management. Budgeting and long-term financial planning. Cash flow and working capital optimization. Internal audit and control systems. Expense and cost management. Accounts payable and receivable oversight. Leadership, mentoring, and team building. Financial technology implementation and process automation. Effective communication and reporting to stakeholders. Qualifications: Bachelor s degree in Accounting, Finance, Business Administration, or a related field. Master s degree and/or professional certifications such as CPA, CFA, or equivalent preferred. Minimum 15 years of experience in finance and accounting, with at least 8-10 years in a senior leadership role, preferably within the stock broking or financial services industry. Strong knowledge of financial regulations and compliance specific to the stock broking sector. Proficiency with financial software and ERP systems. Exceptional leadership, analytical, and problem-solving skills. Excellent communication and interpersonal abilities. High integrity, professionalism, and ability to work under pressure with meticulous attention to detail. Qualification : Bachelors degree in Accounting, Finance, Business Administration, or a related field

Business Analyst (Finance Module) Job Category: Non-Technical Department: Product Job Location: Indore, India Experience Required: 3+ Years About the Role: We are looking for a detail-oriented and strategic Business Analyst with prior experience working in finance-related domains such as banking, financial services, or with financial clients. The selected candidate will play a pivotal role in the development and implementation of our ERP software tailored for educational institutions, focusing primarily on financial modules such as fee management, budgeting, accounting, payroll, and reporting. Key Responsibilities: Understand and document business requirements from stakeholders across finance and administrative departments within educational institutions. Translate business requirements into detailed functional specifications for the ERP development team. Work closely with product managers, developers, QA teams, and end-users to ensure seamless implementation of finance-related modules. Analyze existing financial processes of educational institutions and identify areas of improvement and automation using the ERP platform. Act as a bridge between technical teams and non-technical stakeholders, ensuring accurate understanding and smooth communication. Develop and maintain process flow documents, user stories, use cases, and wireframes as needed. Assist in the creation of test plans and conduct user acceptance testing (UAT) for finance modules. Stay updated with finance trends in the education sector and ensure the ERP product meets evolving needs and compliance requirements. Education & Experience: Bachelor s degree in Finance / Accounting, Business Administration, or a related field. MBA/PGDM preferred. 3+ years of relevant experience as a Business Analyst, preferably with exposure to finance-related companies, clients, banks, or financial institutions. Skills Required: Proven experience working with or implementing ERP systems, ideally in the education or finance sector. Strong understanding of financial workflows, ledgers, budgeting, accounts payable/receivable, and payroll systems. Exceptional analytical, problem-solving, and communication skills. Proficiency in tools like MS Excel, PowerPoint, JIRA, Confluence, and basic SQL is a plus. Experience in preparing BRD, FRD, and working with Agile/Scrum methodology. Prior experience with ERP implementations for schools, colleges, or universities. Knowledge of statutory compliance and taxation applicable to educational institutions. Familiarity with EdTech platforms or academic CRMs. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! Be a part of our dynamic team and help us build ERP systems that cater to the unique needs of educational institutions in the financial domain. Qualification : Bachelors degree in Finance /Accounting Business Administration, or a related field. MBA/PGDM preferred.

Business Development Executive Employment Type: Full-time Experience: 2 5 years in online bidding, bid writing, and proposal management Job Description: We are seeking a highly motivated and experienced Business Development Executive with 2 5 years of proven expertise in online bidding, proposal drafting, bid process management, and client acquisition from freelance portals such as Freelancer, Upwork (formerly Odesk/Elance), and Guru. The ideal candidate will have a strong track record in lead generation, client communication, and project conversion across international markets like the US, UK, and Australia. Roles & Responsibilities: Generate business through online freelancing portals like Freelancer, Upwork, Guru, etc. Setup and manage a professional online portfolio to attract potential clients. Understand software development requirements including web and mobile application development. Maintain a consistent sales pipeline and meet revenue targets. Collaborate with technical and business analysis teams to relay project requirements. Build and maintain strong client relationships through effective communication and follow-ups. Conduct project analysis and documentation aligned with client business goals. Respond to RFI, RFQ, and RFP requests with tailored proposals and estimates. Manage the complete sales cycle from lead qualification to deal closure. Communicate with global clients via Skype, VoIP, or phone calls. Negotiate pricing and terms to close profitable deals. Skills Required: Excellent communication skills both written and verbal. Experience with platforms such as Upwork, Freelancer, Elance, and Guru. Proficiency in proposal writing, bid analysis, and client engagement. Understanding of software development life cycle (SDLC) and web technologies. Ability to write business-oriented proposals and technical documents. Strong interpersonal and analytical skills. Ability to negotiate, close deals, and generate revenue. Desired Candidate Profile: Proficient in project analysis, execution, and client requirement gathering. Business writing and communication skills for crafting effective proposals. Familiar with digital marketing and basic marketing concepts is a plus. Capable of managing client accounts and ensuring satisfaction post-conversion. Join our team and take your business development career to the next level by closing high-value deals across the global market!

Consultant Customer Success (Hyper Care) Job Category: Non-Technical Department: Customer Success Implementation Job Location: Indore, India Experience Required: 3 4 Years About the Role: Serosoft, India s leading Educational ERP Software company, recognized by Deloitte Fast 50 and ET Growth Champion, is seeking a Customer Success Consultant to support and guide clients through their product journey. You will serve as a trusted advisor, helping clients use our software solutions effectively to meet their business goals. Key Responsibilities: Record and document all client activity through the ticketing system. Demonstrate expert-level product knowledge and configure customer data efficiently. Understand customer challenges and provide effective, value-driven solutions. Communicate proactively with clients via written and verbal channels. Monitor accounts to identify opportunities for upselling and feature utilization. Assist in planning, monitoring, and implementing business process improvements. Provide strategic guidance to clients for module usage and user adoption. Troubleshoot software-related issues and define process flows. Present product updates and roadmaps aligned with client needs and goals. Generate dashboards and business reports to analyze usage metrics and client satisfaction. Coordinate with cross-functional teams to resolve client concerns and enhance product offerings. Travel to client locations as needed for project execution and relationship building. Required Education & Experience: Bachelor s or Master s degree in Computer Science, Engineering, Information Technology, or related fields. 3 4 years of experience working with ERP or enterprise applications (preferably in the education domain). Key Skills: Strong logical and analytical problem-solving abilities. Excellent communication and interpersonal relationship-building skills. High emotional intelligence and customer service orientation. Team collaboration, leadership, and goal-focused approach. Strong presentation and negotiation skills. Learning & Growth: Continuous learning and career development opportunities. Cutting-Edge Technologies: Work on innovative and impactful projects. Global Exposure: Opportunities to engage in international projects and collaborations. Vibrant Culture: Participate in team events, celebrations, and outings. Competitive Compensation: Industry-leading salary and performance rewards. Work-Life Balance: 5-day work week and flexible working culture. Health Coverage: Group health insurance for your well-being. Open Communication: Flat hierarchy with an open-door policy for feedback and innovation. Modern Workspace: Beautiful, centrally located office in Indore India s cleanest city. Apply now to be a part of a high-impact team delivering success and innovation in the EdTech space! Qualification : Bachelors or Masters degree in Computer Science, Engineering, Information Technology, or related fields.