Account Leadership Jobs in Mumbai

Senior Systems Engineer Pre-Sales Location: Mumbai Job Category: Systems Engineering Job Schedule: Full-Time Company Overview Join Fortinet, a global cybersecurity leader with over two decades of innovation. We are looking for a dynamic Senior Systems Engineer to act as the key technical partner to sales representatives in West India, supporting enterprise accounts across the full sales lifecycle. Key Responsibilities Pre-Sales Leadership: Qualify sales leads, lead pre-bid meetings, and respond to RFPs with technical solution proposals. Demonstration & POCs: Serve as the primary technical resource during sales calls and deliver Proof-of-Concepts (POCs) to demonstrate Fortinet solutions. Post-Sales Oversight: Act as the technical point of contact for assigned accounts, collaborating with SMEs and engineering to resolve complex issues. Channel & Partner Enablement: Train channel partners on Fortinet solutions and competitive differentiation while providing technical oversight. Consulting & Advisory: Develop complex system designs and presentations; contribute to case studies and white papers. Required Skills & Experience Security Expertise: Deep knowledge of SD-WAN, NG Firewall, SASE, WAF, ZTNA, and EDR/XDR. Operations Solutions: Experience with NOC/SOC solutions such as SIEM and SOAR. Cloud & Mobile: Familiarity with public/private cloud security and mobile core solutions (GiFW, CGN, SecGW). Hands-on Ability: Proven experience designing and implementing POCs using Fortinet products or competitive solutions. Communication: Strong consultative and presentation skills with a willingness to travel across India (~25%).

Business Management GMDO CAO, E-Trading Strategy Location: Mumbai Skill Category: Global Markets Corporate Title: Analyst / Associate Company Overview Nomura is a global financial services group with an integrated network spanning ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura is built on disciplined entrepreneurship and a commitment to creative solutions and thought leadership. Nomura Services India supports the group s global businesses, providing world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support, playing a critical role in global operations. Nomura is recognized for its inclusive workplace initiatives and has received awards such as Top 10 Employers (IWEI), IWEI Gold Employer of Choice, India CSR Leadership Award 2024, and YUVA Unstoppable Changemaker Awards. Division Overview The Global Markets (GM) division, based in Mumbai, provides front-office expertise in pricing, modelling, and risk management. The team is integral to portfolio optimization, pricing, and structuring strategies, supporting aggressive revenue targets. Business Unit Overview The Business Management team in Powai enables Front Office teams globally, including AEJ, EMEA, and US GM Business Management, Client Account Management & Strategy (CAMS), Front Office Supervision (FOS), GMDO CAO, and Senior Relationship Management (SRM). This role is within the **GMDO CAO, E-Trading Strategy** team, responsible for implementing the business policy, executing strategy, and managing day-to-day operations. You will work closely with Co-Heads of E-Trading Strategy and the COO of GM Digital Office. Position Specifications Experience: 2 4+ years relevant experience Qualification: MBA (Finance) or CA preferred Role & Responsibilities Business & Financial Management Lead financial planning and control, including budget management, tracking actuals, and providing meaningful insights for management decisions. Ensure accuracy of balance sheet items, including asset capitalization and depreciation. Control spend by managing approvals for T&E and platform expenditure. Partner with vendor teams to manage software, data, and resource suppliers throughout the lifecycle. Team Structure & Contribution Track monthly headcount and organizational changes. Maintain project structures reflecting team activities. Create business-level allocations to inform internal cost allocation and measure team contribution. Strategy & Delivery Work with the Global E-Trading Strategy CAO to drive strategy execution and delivery of roadmap initiatives. Optimize team structure and working environment in collaboration with local support and HR. Ensure risk management and control processes are adhered to. Business Analysis & Reporting Prepare weekly business summaries with financial metrics and commentary. Develop executive-level presentations to support senior management decision-making. Stakeholder Management Advocate for the E-Trading Strategy team across the organization. Partner with GM desk, business managers, Technology, Operations, Finance, and other corporate functions to ensure recognition and support of team successes and challenges. Why Join Nomura This role offers a unique opportunity to partner with global stakeholders, drive strategic initiatives, and manage key business operations in a fast-paced, front-office environment. You will play a critical part in shaping the E-Trading Strategy business agenda and contributing to Nomura s global market success. Qualification : MBA (Finance) or CA preferred

Creative Director Copy Location: Mumbai Reporting to: Executive Creative Director (ECD) About the Role: We re looking for a passionate and seasoned Creative Director Copy to shape the voice and messaging for our brands. In this leadership role, you ll work closely with the Executive Creative Director, guiding key campaigns, mentoring the copy team, and partnering with the ACD Art to ensure top-tier creative quality and consistency across channels. This role is equal parts creative vision, team leadership, and strategic thinking with the ultimate goal of driving brand engagement and shifting brand perception. What You ll Do: Develop and execute strong creative concepts, messaging strategies, and campaign ideas across multiple brands. Collaborate with account teams to understand client objectives and translate briefs into compelling storytelling. Lead and mentor copywriters, ensuring creative excellence and consistency across all deliverables. Partner with art directors and designers to deliver integrated, high-impact campaigns. Own the creative direction for all retainer brands. Stay ahead of industry trends, digital formats, and creative best practices and share knowledge across teams. Craft big ideas with scalable execution across digital and social platforms. Play an active role in developing campaign strategies and brand propositions in collaboration with planning. Present and sell creative work to clients with confidence and clarity. Foster a high-performing creative culture by introducing best practices, processes, and new tools. Drive award-winning work that elevates both the agency and its brands. What We re Looking For: 10+ years of experience in copywriting, with at least 6 years in a creative leadership role at a digital agency. A strong portfolio that demonstrates creative storytelling across digital, social, and campaign work. Proven ability to lead teams, pitch ideas, and manage complex projects from brief to execution. Sharp writing skills with a fresh, youthful, and insight-driven tone. Experience in building and presenting pitch decks for digital retainers and social campaigns. Excellent communication, collaboration, and presentation skills. Deep understanding of digital trends, social media platforms, and emerging formats. Passion for branding and a strong strategic mindset. Active social media user with a finger on the pulse of digital culture. This is a key strategic role that blends creative vision, digital thinking, and leadership. If you re ready to drive impactful storytelling and help shape the voice of top-tier brands let s talk.

Group Account Director Location: Mumbai Reporting To: Head of Growth / VP - Growth About the Role We re looking for a Group Account Director who can drive impact, lead with strategy, and scale business across our top-tier client portfolio. This is a senior leadership role where you'll manage 6 8 key accounts across digital marketing, creative, content, tech, and media. You're not just managing relationships you re owning outcomes. You ll be the strategic compass for your clients and the leader who inspires, mentors, and grows high-performing account teams. From retention and expansion to profitability and innovation, you ll be responsible for steering the ship and setting the pace. Key Responsibilities Lead a portfolio of 6 8 marquee clients, managing integrated mandates across digital marketing, content, tech, media, and creative. Own account health drive revenue growth, ensure profitability, and lead client retention and upsell strategies. Act as the strategic lead and trusted advisor to clients challenge thinking, elevate ideas, and push boundaries. Mentor and scale a team of Account Managers and Executives; groom future leaders and build succession strength. Collaborate cross-functionally with Creative, Tech, Media, and Production to deliver seamless, high-impact solutions. Lead new business pitches and upselling opportunities be the architect of growth, not just a custodian. Run QBRs, campaign reviews, and performance trackers with authority and insight own the room every time. Anticipate issues and defuse risks before they escalate keep clients confident and teams focused. What You ll Need to Succeed 10 15 years of experience in digital account management/client servicing, including 2 3 years in a Group Account Director or similar leadership role. Proven track record in scaling accounts, leading multi-crore businesses, and consistently winning pitches. Strong grasp of digital strategy, content marketing, performance media, and tech solutions. A natural leader clients trust you, teams respect you, and you bring the best out of both. Commercial acumen can interpret a P&L, build growth plans, and forecast like a seasoned pro. Excellent written and presentation skills your decks speak for themselves (and don t need a voiceover). A collaborative, roll-up-your-sleeves mindset no ego, no fear of getting your hands dirty. Experience leading cross-functional pods (creative, media, and tech). You know how to build a team, not just manage one. This isn t a plug-and-play job. It s a chance to lead game-changing work, shape the future of brands, and grow business at scale. If you're a strategic thinker, natural leader, and passionate about driving results we want to hear from you.

Job Title: Deputy Manager Accounts Receivable Location: Mumbai Education: M.Com / B.Com Experience: Minimum 5 years (with at least 2 years in a supervisory or managerial role) About the Role We are looking for a highly motivated and experienced Deputy Manager Accounts Receivable to oversee and enhance our receivables operations. The ideal candidate will bring strong financial acumen, team leadership experience, and a proactive approach to process improvement. This is a key role that ensures accurate financial reporting, efficient collections, and strong customer relationship management. Key Responsibilities Team Leadership: Supervise, mentor, and guide the accounts receivable team to ensure high productivity and continuous professional development. Customer Account Reconciliation: Ensure accurate reconciliation of customer accounts with AR ledgers and financial statements. Collections Coordination: Liaise with banks and payment aggregators to ensure timely collections from customers. Reporting & Analysis: Prepare regular AR reports including aging analysis, collection status, bad debt provisions, and other key metrics. Policy Implementation: Develop, implement, and monitor AR policies and procedures in alignment with internal controls and compliance standards. Client Communication: Address and resolve customer inquiries, disputes, and escalations related to billing and payments in a timely and professional manner. Process Optimization: Identify areas for improvement in the AR cycle and implement automation or best practices to increase efficiency. Financial Closure & Compliance: Ensure timely monthly closures and accurate financial reporting. Ensure compliance with statutory and regulatory payment requirements. Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to resolve billing or payment issues and improve the end-to-end AR process. Required Qualifications & Skills Education: Bachelor s or Master s degree in Commerce, Finance, Accounting, or Business Administration. Experience: Minimum 5 years of experience in Accounts Receivable or a related financial role. At least 2 years in a supervisory or managerial capacity. Technical Skills: Proficiency in accounting tools such as Tally Prime, SAP, Oracle, or QuickBooks. Advanced knowledge of Microsoft Office Suite, particularly Excel, PowerPoint, and Power BI. Core Competencies: Analytical Thinking: Ability to interpret financial data and make data-driven decisions. Communication: Strong verbal and written communication skills to effectively interact with internal teams and external stakeholders. Leadership: Proven ability to lead teams, set performance goals, and foster a collaborative work culture. Attention to Detail: Strong focus on accuracy in financial reporting and record-keeping. Organizational Skills: Ability to manage multiple priorities, deadlines, and maintain structure under pressure. Be part of a fast-paced, growth-oriented finance team. Work in a collaborative environment with cross-functional exposure. Opportunity to lead impactful process improvement initiatives. Competitive compensation and opportunities for advancement. Qualification : Bachelors or Masters degree in Commerce, Finance, Accounting, or Business Administration

Job Title: Management Trainee Finance & Accounts Reports To: Head of Department (HOD) Location: Mumbai Experience Required: Freshers Qualification: CA / CMA (Qualified) Role Overview: We are looking for a motivated and detail-oriented Management Trainee to join our Finance & Accounts team. This role is ideal for freshly qualified Chartered Accountants or Cost Accountants seeking to gain practical experience in financial reporting, taxation, audit, compliance, and process improvement. The trainee will work closely with the finance leadership team and will be groomed for future leadership roles within the organization. Key Responsibilities: 1. Financial Reporting & Analysis Assist in the preparation of monthly, quarterly, and annual financial statements. Prepare balance sheets, profit & loss statements, and related financial reports. Conduct variance analysis and support in identifying trends or anomalies. 2. Budgeting & Forecasting Contribute to the creation of annual budgets and financial forecasts. Track performance against budgets and help analyze deviations. 3. Audit & Compliance Provide necessary support during internal and statutory audits. Ensure compliance with IFRS/GAAP and internal policies. Assist in reviewing financial documents for compliance with tax and regulatory requirements. 4. Taxation Support preparation and timely filing of GST, Income Tax, and other statutory returns. Assist in tax planning, research, and compliance initiatives. 5. Cash Flow & Working Capital Monitor cash flows and support working capital management. Assist in preparing cash flow forecasts and liquidity analysis. 6. ERP and Financial Systems Maintain financial data in ERP systems (e.g., SAP, Tally). Ensure accuracy, completeness, and timely updates of financial information. 7. Reconciliations Perform bank, intercompany, and account reconciliations. Ensure proper matching and closure of transactions. 8. Process Improvement & Internal Controls Identify opportunities to streamline financial processes and improve efficiency. Support the implementation of financial controls. 9. Ad-hoc Projects Work on special projects as assigned by senior management. Provide analytical and strategic support for financial decision-making. Required Competencies: Functional: Basic working knowledge of accounting software (SAP/Tally/other ERP). Strong command of MS Excel and other Microsoft Office tools. Understanding of tax laws, accounting standards, and compliance frameworks. Behavioral: High level of attention to detail and accuracy. Strong communication and interpersonal skills. Eagerness to learn and grow within a structured corporate environment. Ability to manage time and multiple tasks effectively. Qualification : CA / CMA (Qualified)

Account Director Location: Mumbai Job Type: Full-Time Department: Client Servicing Industry: Advertising Experience: 9+ Years About Sociowash Founded in 2015, Sociowash is a vibrant Integrated Advertising Agency with over 200 creative minds across New Delhi and Mumbai. We re dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. At Sociowash, creativity meets strategy, and fun meets focus. If you thrive in a fast-paced, collaborative environment with a team that values passion and playfulness, you ll fit right in. Role Overview We re looking for a smart, quick-witted Account Director to lead client servicing efforts with energy, insight, and impeccable leadership. With 9+ years of experience in integrated agencies, you ll own strategic client relationships, guide multi-disciplinary teams, and drive projects from ideation to flawless execution. What You ll Own Lead, inspire, and mentor a high-performing client servicing team, alongside content and design partners. Build strong client relationships, acting as the strategic advisor on branding, positioning, and marketing implementation. Keep client projects on track on time, on budget, and aligned with strategic goals. Oversee daily account operations, coordinating cross-functional teams including content, design, media, and more. Manage account financials, including billing oversight, Billing Cost Margin Analysis (BCMA), and maintaining healthy Gross Margins (GM). Develop and execute go-to-market strategies across the digital ecosystem: analyzing competition, defining positioning, messaging, tactics, and budgets. Lead business development efforts pitching, upselling, and bringing in new business opportunities. Present ideas that enhance service offerings and strengthen the agency s market positioning. Be a mentor and coach to junior executives and managers, nurturing them into future leaders. Handle miscellaneous client requests with agility and professionalism. 9+ years of client servicing experience in an integrated advertising agency. Exceptional leadership skills with the ability to lead by example and inspire teams. Deep understanding of business, strategic marketing, and client service. Strong strategic thinking and consulting abilities. Proven multitasking skills in a fast-paced, deadline-driven environment. Keen attention to detail and accuracy in work. Up-to-date knowledge of industry trends and their commercial implications. Professional approach to managing time, costs, and deadlines. Experience with billing processes, BCMA, and maintaining account profitability. Confident in business development and client pitching. Collaborate with a diverse, goal-driven, and fun-loving team. Work in an environment where creativity and strategic thinking go hand-in-hand. Take ownership of exciting projects with leading brands. Grow your career with mentors who value innovation and leadership. Enjoy a workplace where crazy creative ideas are welcomed. We are dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. If this sounds like your tribe, apply now, and let s figure out something amazing together.

Job Title: Sales Account Manager India Location: Mumbai, Maharashtra, India Travel Requirement: Up to 50% About BMC At BMC, trust isn t just a value it s a way of life. We re an award-winning, inclusive workplace where diversity thrives and innovation drives everything we do. We believe in giving back, supporting each other, and celebrating your success out loud. Our flexible work culture is built to help you balance your priorities and bring your best self to work every day. Our mission? To empower customers to evolve into Autonomous Digital Enterprises that are ready for the opportunities of tomorrow. The Opportunity We are looking for a high-energy, driven Sales Account Manager to join our team in India. In this role, you will manage a key territory, partnering with some of the region s most respected organizations to deliver BMC s world-class solutions. You ll design and execute a go-to-market strategy, build lasting customer relationships, and drive business growth all while working in a supportive, collaborative, and innovative environment. What You ll Be Doing Own the Territory: Manage your designated region and serve as the primary point of contact for your customers across the full sales cycle. Strategize for Success: Develop a comprehensive business plan for the year and detailed account plans for top customers, defining strategy, execution, and success metrics. Build Executive Relationships: Cultivate strong connections across both technical and executive levels (including CXOs) within customer organizations. Drive Customer Value: Collaborate closely with internal teams including product specialists, solution engineers, and leadership to deliver exceptional customer experiences. Lead with Integrity: Represent the BMC brand with professionalism, building trust with customers, partners, and colleagues. Resolve Escalations: Act as the escalation point for customer concerns and coordinate internal resources to ensure prompt resolution. Expand BMC s Presence: Identify and close new business opportunities to grow our footprint and reinforce our market leadership. What You ll Bring A proven track record in solution-based sales or account management Experience leading cross-functional teams and managing complex sales cycles Deep understanding of sales pipeline, customer engagement strategies, and the technology landscape Strong communication and relationship-building skills with the ability to influence at all levels A collaborative mindset, with a passion for learning and driving innovation A commitment to living BMC s core values in everything you do Over 6,000 employees worldwide and growing A supportive, empowering culture where your contributions are recognized A focus on professional development and global opportunities A workplace that values inclusion, diversity, and authenticity We encourage you to apply anyway. We re building a diverse team where unique perspectives help us thrive together. BMC Software is proud to be an equal opportunity employer.

Microsoft Service Sales Specialist Full-Time | Mumbai, Maharashtra (On-Site) Location: Mumbai, Maharashtra Job Type: Full-Time | On-Site Experience Required: 1 to 7 years Notice Period: Immediate joiners preferred Salary: Based on experience and qualifications Job Overview We are looking for a driven and experienced Microsoft Service Sales Specialist to join our team in Mumbai. In this role, you will be responsible for generating new business opportunities, building strong relationships with Microsoft-managed customers (EC and SMC segments), and driving the sales of Bitscape s Microsoft cloud services, including Azure, Microsoft 365, Dynamics 365 (F&O, BC, CRM), Power Platform, and Power BI. This is a strategic, high-impact role that also involves team building, go-to-market (GTM) execution, and close collaboration with both internal stakeholders and Microsoft Account Executives (AEs) and Partner Teams. Key Responsibilities Build and manage a strong sales pipeline across Enterprise Commercial (EC) and Small & Medium Corporate (SMC) customer segments. Drive end-to-end sales of Bitscape s Microsoft service offerings, including Azure, Microsoft 365, Dynamics 365 ERP & CRM (F&O, BC), Power BI, and Power Apps. Establish and maintain trusted relationships with Microsoft teams to co-sell and align on joint go-to-market strategies. Recruit, mentor, and lead a high-performing team of account managers and solution specialists, working closely with the pre-sales and delivery leaders at our Global Engineering Center in Ahmedabad. Take ownership of business P&L, revenue goals, and customer satisfaction. Expand Bitscape s presence in the Managed Service Provider (MSP) market, identifying new growth opportunities and client needs. Collaborate with other Bitscape leaders to ensure alignment with company goals and strategic priorities. Leverage market insights and customer feedback to continuously optimize sales strategies and service offerings. Qualifications and Skills Proven track record in Microsoft services sales, account management, or business development, ideally in a cloud services or IT consulting environment. Strong understanding of Microsoft cloud solutions including Azure, Microsoft 365, Dynamics 365, and Power Platform. Ability to manage large, complex accounts and influence stakeholders at all levels. Demonstrated experience in building and leading high-performing sales teams. Familiarity with Microsoft Co-Sell motions and working with Microsoft Partner and AE teams is highly desirable. Strong communication, negotiation, and relationship-building skills. Strategic thinker with a customer-first mindset and a results-driven approach. MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria. Lead Microsoft service sales strategy for a trusted Microsoft partner in a high-growth market. Work closely with Microsoft and high-profile enterprise clients across India. Join a collaborative, innovation-led team with a strong delivery backbone. Opportunity to make a high business impact and grow into senior leadership roles. Apply now to be part of a forward-thinking Microsoft partner and accelerate your career in cloud services and Microsoft solution sales. Qualification : MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria.

Position: Translation Project Manager Location: Mumbai, India About LRN: LRN provides cutting-edge ethics and compliance management solutions through our intuitive platform, mobile app, advanced analytics, and benchmarking tools helping the world s leading organizations reduce risk and do the right thing. About the Role: We are looking for a Senior Translation Project Manager to join our global Translations Team. You will be responsible for managing the full lifecycle of complex localization projects, mentoring junior team members, and contributing to our localization strategy. This role is ideal for someone with a strong background in project management within the localization industry, experience with TMS and CAT tools, and a passion for quality and efficiency. Key Responsibilities: Project Management: Lead end-to-end management of multiple, complex localization projects Define project scope, timeline, budget, and resources Monitor progress and address risks, issues, and changes proactively Ensure timely and efficient project delivery aligned with internal and client expectations Quality & Risk Management: Oversee QA workflows for all localized content Ensure high quality and cultural accuracy across target languages Maintain compliance with translation memory, CAT tools, and terminology standards Team & Vendor Leadership: Lead internal project teams and coordinate with external localization vendors Conduct quarterly business reviews with vendors Mentor junior project managers and assist with onboarding Cross-Functional Collaboration: Liaise with Sales, Account Management, and internal stakeholders to align expectations Work with TMS providers to improve tools and processes for efficiency and quality Reporting & Communication: Provide regular status updates to internal teams and leadership Manage KPIs and generate reports from project and translation management tools (e.g., Mavenlink, Jira) Qualifications & Requirements: 5+ years of project management experience in the localization industry Proven experience with multilingual content delivery, TMS, CAT tools, and both human and machine translation workflows Strong leadership and stakeholder management skills Proficiency with project management platforms (e.g., Mavenlink, Jira) Excellent written and verbal English communication skills Highly organized, self-driven, and capable of managing multiple large-scale projects independently Prior team leadership or coaching experience preferred Interest in eLearning is a plus Why Join LRN: Be part of a purpose-driven, global organization Work in a collaborative, fast-paced, and inclusive environment Opportunity to make a real impact on business ethics and compliance worldwide LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all.

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position: Translation Project Manager Location: Mumbai, India About LRN: Our cutting-edge platform combines user-friendly technology, mobile access, robust analytics, and industry benchmarking to help clients create, manage, and analyze their ethics and compliance programs. We serve some of the world s most recognized brands and are committed to reducing organizational risk through innovation and values-driven learning. About the Role: LRN is seeking a Senior Translation Project Manager to join our global Translations Team. This individual will oversee the localization of LRN s Ethics and Compliance course library, working cross-functionally to ensure projects are delivered on time, within scope, and to the highest quality standards. You ll be responsible for managing complex localization workflows, mentoring junior colleagues, and enhancing our strategic approach to translation and localization. A strong background in working with TMS platforms, CAT tools, and project management tools is essential, along with a passion for eLearning and team leadership. Key Responsibilities: Project Management: Manage the full lifecycle of multiple complex localization projects Develop and drive project plans, schedules, budgets, and risk mitigation strategies Ensure timely and efficient delivery by maintaining strong governance and stakeholder communication Continuously update and track work plans, timelines, and deliverables Quality & Risk Management: Oversee quality assurance for translation and localization deliverables Ensure adherence to translation memory (TM), CAT tools, and terminology guidelines Collaborate with vendors and internal teams to maintain cultural relevance and quality standards Team & Vendor Leadership: Lead internal teams in task allocation and workflow optimization Set agendas and lead quarterly business reviews with localization partners Mentor junior project managers and support onboarding and training initiatives Cross-Functional Collaboration: Work with Sales, Account Managers, and Product teams to align client expectations with project capabilities Engage with TMS providers to troubleshoot issues and enhance system efficiency Reporting & Communication: Deliver regular status updates to internal stakeholders Manage performance dashboards and KPIs using tools like Mavenlink, Jira, or similar Present performance insights and project outcomes to senior leadership Requirements: Minimum 5+ years of project management experience in the localization industry Proven expertise managing multilingual content delivery and working with CAT tools and TMS platforms Experience with both machine and human translation workflows Strong leadership and stakeholder management skills Demonstrated ability to manage budgets and drive process improvements Proficiency in project management platforms (e.g., Mavenlink, Jira) Excellent verbal and written communication in English Highly organized, proactive, and capable of managing multiple complex projects independently Preferred Qualifications: Experience in eLearning or SaaS environments Exposure to corporate ethics and compliance content Team leadership or coaching experience is a strong plus Why Join LRN: Work with global teams supporting world-leading organizations Influence the ethical culture of thousands of companies Join a purpose-driven, inclusive, and innovation-focused environment LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees.

Manager/Senior Manager Ad Sales (Paytm Money) Location: Mumbai, Maharashtra Department: Paytm Ads Business Team Employment Type: Full-Time | On-Site About Paytm Paytm is India s leading mobile payments and financial services platform, pioneering digital transactions through innovation. With a mission to bring half a billion Indians into the formal economy, we provide seamless financial solutions to millions of users and merchants across the country. About the Role We re seeking an experienced and highly motivated Ad Sales Leader to drive advertising revenue for Paytm Money through the Paytm Ads platform. In this key leadership role, you'll be responsible for identifying new advertising partners, working closely with agencies and brands, and expanding our advertiser base across various verticals. Key Responsibilities Own the full sales cycle: Prospect, pitch, negotiate, and close deals with agencies, advertisers, and brands (from startups to established players). Develop long-term strategic partnerships with key accounts and media agencies to drive consistent revenue growth. Manage and grow existing client relationships by identifying upsell and cross-sell opportunities. Build and execute a robust sales pipeline in line with monthly, quarterly, and annual targets. Coordinate with internal teams (product, marketing, analytics, legal) to align on campaign delivery, account needs, and service-level execution. Advocate for clients and partners, offering creative, data-driven ad solutions and leveraging Paytm s large and diverse user base. Contribute to strategic planning, process improvements, and new monetization ideas to enhance business outcomes. Ensure timely reporting, forecasting, and adherence to SOPs across accounts. Minimum 5+ years of experience in digital ad sales, online marketing, media buying, or ad tech. Demonstrated ability to build strong client relationships and close high-impact deals. Strong understanding of the digital advertising ecosystem, including performance, branding, programmatic, and media buying trends. A proven track record of achieving revenue targets and contributing to organizational growth. Strong communication, negotiation, and analytical skills. Strategic thinker with a solution-first mindset and creative approach to driving results. Ability to manage multiple stakeholders and deliver under pressure in a fast-paced environment. Work with one of India s largest fintech platforms and shape the future of fintech advertising. Engage with a massive user base of 500M+ registered users and 21M+ merchants. Collaborate with top-tier brands and agencies across industries. Be part of a high-impact, data-driven ad tech team driving transformation. Competitive salary, performance-linked incentives, and leadership visibility.

Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

Job Title: International Sales Specialist US Market (Personal Care & F&F Industry) Location: Mumbai, Maharashtra, India Job Type: Full-time Experience Level: Mid-Level (6+ years) About Elchemy Elchemy is transforming the $800B+ global specialty chemicals industry through a tech-enabled cross-border marketplace. By combining digital-first infrastructure with deep industry expertise, we're addressing long-standing inefficiencies in global chemical trade like trust deficits, quality concerns, and excessive lead times. In just over 20 months, Elchemy has expanded to serve customers in 32+ countries, built active partnerships with hundreds of suppliers, and raised over $7.5M from marquee investors such as InfoEdge Ventures and Prime Venture Partners, as well as promoters of Vinati Organics, Laxmi Organics, and Coromandel International. We are building a team of A-players ambitious, smart, and collaborative individuals who believe in execution, speed, and pushing boundaries to reshape the future of chemical distribution. Role Overview We are seeking a driven and results-oriented International Sales Specialist to expand our footprint in the US market, specifically targeting the Personal Care and Flavors & Fragrance (F&F) industries. This is a key strategic role focused on new business generation, key account management, and long-term growth. You will be responsible for spearheading market penetration efforts, establishing strong B2B relationships, and closing high-impact deals in the US. You ll work closely with our leadership and cross-functional teams to deliver revenue targets and ensure operational excellence. Key Responsibilities Market Expansion US Focus: Lead the expansion of Elchemy's presence in the US Personal Care and F&F industries, identifying new customers and building a healthy sales pipeline. Lead Generation & Prospecting: Use a mix of outreach channels cold-calling, cold emailing, social selling, LinkedIn outreach, and industry conferences (virtual & in-person) to generate high-quality leads. Sales Execution: Drive the entire sales lifecycle from pitching and proposal creation to negotiation and closing. Manage long, strategic B2B sales cycles with enterprise clients. Revenue Ownership: Set and exceed quarterly and annual revenue goals by building strong, trust-based relationships with key stakeholders and C-level decision-makers. Key Account Management: Own relationships with key US-based customers, ensuring excellent service delivery and uncovering upselling and cross-selling opportunities. Collaborative Strategy Implementation: Work with cross-functional teams (Product, Operations, Logistics, and Marketing) to execute go-to-market plans and sales strategies effectively. Customer Success: Ensure client satisfaction through proactive communication, quick resolution of issues, and delivering value-added insights regularly. Required Qualifications & Skills Experience: 6+ years in international B2B sales, business development, or account management, ideally within the specialty chemicals industry. US Market Expertise: Demonstrated success in selling to or managing clients in the United States, preferably within Personal Care and F&F sectors. Industry Network: Strong professional network and a deep understanding of chemical sector value chains, procurement cycles, and regulatory nuances. Communication: Excellent verbal and written communication skills, with the ability to deliver compelling presentations and build trust with international stakeholders. Tech Proficiency: High proficiency in Microsoft Excel, PowerPoint, CRM tools, and other digital productivity platforms. Mindset: Entrepreneurial, self-starter mindset with the agility to work in fast-paced, high-growth startup environments. Collaboration & Adaptability: Comfortable working with cross-functional teams and adapting strategies based on feedback, data, and market dynamics. Massive Market Opportunity: Be part of a fast-growing company addressing real pain points in an $800B+ industry. Founding Team Access: Work closely with top-tier founders and experienced professionals from IITs, IIMs, and global MNCs. Global Exposure: Take ownership of a strategic international region with direct customer interactions and the ability to make real impact. Fast Career Growth: Contribute meaningfully to Elchemy s journey and grow your career exponentially. High-Performance Culture: Collaborate with a driven team that values speed, execution, innovation, and transparency. Apply Now If you are a seasoned international B2B sales professional with a passion for building relationships and scaling revenue in the US market, Elchemy wants to hear from you.

Job Title: Team Manager - Reconciliation and Invoicing Location: Pune, Maharashtra Experience: 7+ Years Summary: Your Future Employer: Join a renowned insurance services organization known for financial precision, operational excellence, and a collaborative work culture. Work with a dynamic team that thrives on accountability, process optimization, and client satisfaction. Key Responsibilities: Team Leadership: Lead and mentor a team of finance professionals responsible for daily reconciliation, ledger validations, and matching exercises, ensuring high performance and continuous improvement. Invoicing Management: Oversee the end-to-end invoicing lifecycle, ensuring accuracy and timely coordination with clients and insurers to meet deadlines and expectations. Account Audits & Discrepancies: Perform audits, manage accounts receivable discrepancies, and establish clearance protocols that align with financial standards and regulatory requirements. Process Optimization: Drive process improvements and implement accounting best practices to enhance operational accuracy, efficiency, and alignment with organizational goals. Cross-Functional Collaboration: Collaborate with underwriters, brokers, internal departments, and regulatory bodies to streamline operations, enhance workflows, and ensure compliance with all applicable regulations. Key Requirements: Experience: Minimum of 7 years of experience in financial reconciliation and invoicing, preferably within the insurance domain. Team Management: Proven experience in leading, coaching, and motivating high-performing teams, with a focus on building strong relationships and achieving team goals. Accounting Knowledge: Strong knowledge of accounting standards, brokerage accounting, and financial audit processes. Communication Skills: Excellent interpersonal, written, and verbal communication skills to engage with stakeholders at all levels. Technical Proficiency: Proficiency in MS Excel and financial reporting tools for accurate and efficient reporting and analysis. What s in it for You: Lead and shape a dynamic finance team within a reputable organization. Play a high-impact role with visibility across departments and senior leadership, driving key initiatives and improvements. Be part of an organization that values operational excellence and client satisfaction, offering ample room for career growth and leadership development.

Job Title: Media Planning Manager Reports To: Head of Media Location: Mumbai Major Roles & Responsibilities: Ad Account Creation: Responsible for the creation and management of client ad accounts. Business Objective Alignment: Understand client business objectives and guide the team on how to align media strategies to meet those objectives. Pitching New Business Avenues: Identify potential new business areas and proactively pitch them to the client in collaboration with the Head of Media. Platform & Media Plan Selection: Review and select the best platforms for campaigns based on client marketing objectives. Ensure that the media plan aligns with the benchmarks set by the buying team. Client Communication: Share the media plan with clients and make necessary revisions based on client feedback. Third-party Coordination: Coordinate with the internal team to secure the best possible rates from third-party vendors and suppliers, when required. Estimate Sharing & PO Management: Once the media plan is locked, share estimates with the accounts team to raise the Purchase Order (PO). Ensure that work doesn t commence without the PO. Campaign Monitoring & Guidance: Ensure that campaigns begin on time, monitoring their performance and guiding the team on optimal strategies. Industry Benchmarking: Use analytics tools like Google Analytics, SimilarWeb, and SEMRush to benchmark performance against industry standards. Team Management & Hiring: Participate in team recruitment, decision-making, and training new joiners. Ensure that they are familiar with the company's processes and ways of working. Media Estimate Tracker: Ensure the Media Estimate Tracker and Revenue Trackers are up to date. Target Achievement & Reporting: Strive to meet assigned targets, track progress, and prepare monthly media-related reports in line with set goals. Skills Required: Strong Communication Skills: Ability to effectively communicate with internal teams and clients. Time Management & Attention to Detail: Strong organizational skills and attention to detail to ensure timely and accurate media plan execution. Analytical Skills: Problem-solving attitude and the ability to interpret data to inform decisions. Proficiency in Analytics Tools: Knowledge of tools like Google Analytics, SimilarWeb, and SEMRush for industry benchmarking and campaign analysis. E-Commerce Ad Platforms Knowledge: Familiarity with Amazon Ads and Flipkart Ads for running and optimizing e-commerce campaigns. Leadership & Team Management: Proven ability to lead and manage teams, making decisions related to hiring, mentoring, and team performance. Schbang offers an exciting, fast-paced environment with opportunities for growth and learning. You'll be part of a team that drives innovation and creativity across diverse brands and industries. If you're looking to make an impact and be part of a forward-thinking company, Schbang is the place for you!

Job Title: Senior Account Manager - Business Transformation Reports To: VP - Business Transformation Location: Mumbai Job Description: The Senior Account Manager will play a pivotal role in driving innovation and acting as the uniting factor between the client s goals and the internal teams. This role is key in ensuring that the client receives the best service possible, driving collaboration internally and externally with clients and partners. You will support the VP - Business Transformation in managing accounts, ensuring on-time delivery, and excellence in execution. Key Responsibilities: Brand Strategy and Client Communication: Spearhead brand strategy and communication, fostering collaboration between Web, SEO, Content, and Direct Marketing teams. Define, maintain, and evolve overall brand strategies, ensuring timely execution and delivery backed by regular insights, analysis, and reports. Build strong, long-lasting client relationships, navigating through ambiguity and complexities to meet client needs. Revenue Goals and Client Management: Meet or exceed revenue goals for each client by setting clear KPIs and tracking progress. Recommend, design, and implement new projects that will improve the client s digital footprint and enhance their online presence. Collaborate with internal teams to fulfill client needs and consistently exceed expectations. Team Leadership and Collaboration: Effectively lead and motivate the internal Web, SEO, Content, and G&A teams to deliver high-quality work. Coordinate with other functional areas within the company to ensure seamless service delivery, keeping the internal teams aligned with the client s objectives. Ensure regular communication with senior leadership to align on client goals and internal strategies. Innovation and Digital Trends: Stay updated with industry and digital technology trends, utilizing this knowledge to drive innovation for clients. Leverage technology to create new and better ways of working, continuously improving digital strategies for clients. Problem Solving and Client Support: Troubleshoot and solve complex client issues, offering innovative solutions. Work closely with internal departments to ensure client requirements are met efficiently. Upselling and Cross-selling: Partner with the sales and marketing teams to identify opportunities for upselling and cross-selling additional services. Proactively introduce clients to new offerings and solutions that align with their growth objectives. Skills and Qualifications: Experience: 4-5 years of professional experience in managing and growing client accounts, particularly in SEO, Web, Content, and Digital Marketing. At least 2 years of experience using 2 CMS platforms and 1 e-commerce platform (e.g., Shopify, Magento). Technical Skills: Strong understanding of Google Analytics (Power User). Knowledge of technical implementations and API documentation. Proficiency in MS Office software (Excel, Word, PowerPoint). Communication Skills: Excellent written and verbal communication skills. Talented in storytelling and delivering engaging presentations. Strong interpersonal and relationship-building skills. Leadership and Collaboration: Ability to collaborate effectively with senior leadership. Strong leadership skills with the ability to motivate and manage cross-functional teams. Problem-Solving and Analytical Skills: Analytical mindset with a problem-solving attitude. Ability to make decisions based on priorities and driving value through innovation. Client Management: Ability to manage client relationships, track revenue goals, and recommend improvements to enhance digital strategies. Ability to navigate complexities and build strong, long-term client relationships. Additional Skills: Strong organizational and time management skills to handle multiple projects at once. Ability to work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams. Innovative Work Environment: Be part of a fast-growing, forward-thinking company with opportunities to drive change and innovation. Career Growth: Work closely with senior leadership to grow your career while contributing to the company's success. Dynamic Team: Collaborate with talented professionals in a highly collaborative environment where your ideas will be valued. If you re looking for a challenging role that combines strategy, leadership, and innovation in the digital space, this is the opportunity for you!

Job Description Role Purpose: This is a strategic leadership position. Primary responsibility is to lead and grow the NIQ Qualitative business Nationally. The candidate will be responsible for driving profitable growth, including the full P&L of the business, Representing VOC and creating awareness of all your portfolio internally and externally. You will lead the India Qualitative business and team of Qualitative researchers, work closely with the various Business Vertical leaders and set a strategy that focuses on account acquisition retention and growth This role is also accountable for accurately managing an active sales pipeline and coaching the specialty seller team to better results by leveraging multiple sales drivers such as prospecting, campaigns, and other account engagement tools. Working closely with business partners across verticals to understand client challenges and ensuring strong awareness and presence of Qual with these clients. Core Responsibilities Own Qualitative Research revenue and cost OP, driving long term profitable growth. Develop and execute the Qualitative Strategy to grow share. Developing a clear blueprint on where to play and how to play and how to win. Introduce new solutions and thought leadership pieces to the team Develop and drive continuous though leadership agenda and participate in external forums. Craft India client engagement plans alongside the Vertical leaders and Business partners for target client activation at local India level. Develop sales plans and strategies accordingly to achieve sales goals in collaboration with each Vertical leader. Articulating it clearly with the Vertical business partners on opportunities for new client penetration, cross sales and upgrades leveraging the practices - Bring to Life the Go to Market plan review, adjust with vertical leaders as well partnering with Regional Qualitative Practice. Ensuring that your team of Qual researchers have a clear blue print of which accounts to focus and alignment with business partners. Serve as senior leader on Local RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Qualitative research requirements. Develop KPI for the teams that focuses not just on NBD but also on client retention, win back, and larger share of continuous business. Manage sales team pipeline and assist in closing deals through strategic intervention. Set quarterly and annual sales quotas. Provide detailed sales forecasting on a monthly basis. Own client-level annual operational (OP) planning inputs with the team at the account/geo level. Create sales reports and provide feedback to SA&I India leader. Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. Ensure the team is scoping projects responsibly that meet SAI profitability guidelines. Partner closely with Customer Success Teams and vertical leaders to align on goals and strategy and drive shared accountability for revenue targets. Implement annual pricing increases and influence price-setting for new services. Lead and Advise on RFPs as necessary. Ensure NIQ GDF / SDF fund usage where applicable. Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes. Voice of client Maintain & develop the commercial relationship to clients. Monitor the market and competitor products and activities and feed the same to India lead as well as regional Qual leader. Review customer activity and anticipate prospecting needs. Establish and maintain senior level key prospect/client relationships. Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate Practice leaders as well as Regional Vertical leader to capture needs and get early feedback on our mid / long term product roadmaps. Product positioning and awareness Clearly and convincingly articulate Qualitative offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Where necessary adapt Regional Qual sales framework to India, linked to use cases relevant to specific target buyer personas and Verticals. Adopt and adjust Regionally built buyer personas profile and objection handling playbook to India market needs. Generate buyer personas database by verticals and help activate the same with GTM plan along with the Vertical Leaders. Facilitate the creation of client case studies to support product positioning. Lead or support T2T client meetings concerning Qual. Maintain broader Qualitative product/technical knowledge across all SAI tools. Participate in regional boot camps. Plan and Initiate local Bootcamps to train the Business partners. People management Recruit and hire Qual Research staff as the case may be. Motivate the teams to achieve their goals. Mentoring and guiding on winning techniques using your experience. Setting their targets and goals and guiding them on how to meet and exceed their KPI. Work with training team and peers to develop sales training content and protocols. Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. Regular performance reviews with the team. Qualifications Expert in Qualitative Research techniques University degree in Marketing / Economics / Psychology / Sociology or related field a must. Preferred Postgraduate or MBA 15+ years working experience in Market Research - Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on. Proven Leader of high performing teams Expertise in (application of) one of NielsenIQ solutions is a plus Strong analytical skills Proven sales acumen Skillsets Strong sense of urgency and accounta...

About Adobe At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities. You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes. What You ll Do Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences. Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes. Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success. Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions. Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives. Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools. Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation. Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders. Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities. Travel: Be willing to travel up to 10-15% of the time as required. Qualifications, Experience, and Aptitude Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services. CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce. Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products. Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront. Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology. Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders. Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses. Travel Willingness: Ability and willingness to travel up to 10-15% of the time. Education: Technical degree required, advanced degree preferred. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.