Accounts Specialist Jobs in Pune

Business Development Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure with no upfront capital, funding and executing energy and equipment upgrades. Through Infrastructure Monetization, we enable clients to reinvest savings into growth, operating across 12,000+ sites globally with a mission-driven, fast-paced culture. Position Summary We are seeking a motivated Business Development Specialist (BDR) to join our sales development team. The ideal candidate excels at generating leads, building relationships, and supporting the sales pipeline within the technology and sustainability sectors. Key Responsibilities Lead Generation: Develop and implement outbound strategies via calls, emails, and social media to create new business opportunities. Lead Qualification: Identify and qualify potential leads from both outbound and inbound sources to ensure a high-quality sales pipeline. Target Account Research: Collaborate with Sales and Marketing to define and research key target accounts. Outreach: Make daily cold calls to new business accounts and manage the hand-off to sales executives. Market Analysis: Monitor market trends and optimize sales efforts to consistently achieve quotas and business objectives. Job Requirements Experience: 5+ years of sales experience, specifically in inside sales or telemarketing for US-based organizations. Communication: Strong verbal and written communication with the ability to handle objections and convert them into opportunities. Technical Skills: Knowledge of Salesforce or other CRM tools is highly advantageous. Industry Knowledge: Experience with Fortune 500 clients, US hospitals, or the building/energy sectors is a major plus. Education: Bachelor s degree in Business Administration, Marketing, or a related field. Perks & Benefits Wellbeing: Comprehensive health insurance, wellness apps, and mental health support. Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Generous PTO, hybrid work model, and family-first policies. Growth: Continuous learning programs and cross-functional growth opportunities. Qualification : Bachelors degree in Business Administration, Marketing, or a related field

Accounts Receivable Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites in over 10 countries, focusing on measurable sustainability and operational impact. Position Summary Redaptive is seeking a self-motivated Accounts Receivable Specialist to join our Accounting Team in Pune. This role focuses on full-cycle Accounts Receivable activities, month-end close processes, revenue recognition, and collections, specifically supporting U.S.-based operations. Key Responsibilities Accounts Receivable & Analysis Manage full-cycle A/R activities: invoicing, payment application, and month-end close. Analyze A/R aging reports to identify trends, discrepancies, and areas for improvement. Conduct reconciliations to ensure accuracy in transactions and contract management. Collections & Reporting Proactively manage overdue invoices and resolve billing disputes with customers. Handle internal adjustments including credit memos, RMAs, and write-offs. Perform month-end duties: journal entries, deferred revenue, amortization schedules, and accruals. Generate regular Aging reports and respond to ad hoc financial requests. Collaboration & Audit Support Collaborate with sales, customer service, and finance to resolve collection issues. Maintain order records in Salesforce and assist with sales-type lease accounting. Prepare documentation for internal and external audits to ensure compliance. Required Skills & Qualifications Education: Bachelor s degree in Accounting or Finance (Master s preferred). Experience: 4 6 years of relevant A/R experience, preferably with U.S.-based organizations. Software: Proficiency in NetSuite and Microsoft Excel; experience with Salesforce is preferred. Core Knowledge: Strong understanding of accounting principles and revenue recognition. Attributes: Detail-oriented, proactive, and comfortable with flexible working hours. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Flexibility: Hybrid work model and generous paid time off. Development: Access to curated learning programs and certifications. Qualification : Bachelors degree in Accounting or Finance (Masters preferred)

Job Title: Process Specialist Accounts Payable (AP) Location: Pune Experience: 2 to 7 Years Job Description We are seeking a detail-oriented and process-driven Process Specialist Accounts Payable (AP) to manage end-to-end AP operations, ensure compliance with financial regulations and internal policies, and drive continuous improvement across processes. As the first point of contact for AP-related queries and escalations, you will play a critical role in maintaining vendor relationships, supporting financial reporting, and enhancing operational efficiency. Key Responsibilities Serve as the primary point of contact for all issues and escalations within Accounts Payable. Ensure that AP transactions meet defined cost, quality, and timeliness standards as outlined in SLAs. Maintain compliance with statutory requirements and company policies during all AP activities. Support implementation of best practices and process standardization across AP operations. Proactively identify and drive process improvement initiatives to optimize efficiency and accuracy. Troubleshoot and resolve AP-related issues raised by Associates or other stakeholders. Execute accounting transactions related to AP (e.g., write-offs, write-backs) as needed. Generate and consolidate MIS reports in the prescribed formats for internal stakeholders. Ensure all transactions are processed in accordance with the approved process manual and schedule of authority. Prepare timely AP schedules for submission to the General Ledger and Financial Reporting teams. Support the resolution of vendor disputes and lead reconciliation efforts. Review and approve debit/credit notes in line with internal authorization policies. Maintain and update the vendor tax master and associated tax codes. Keep senior associates and leadership updated on process bottlenecks or operational issues. Qualifications Bachelor s or Master s degree in Accounting, Finance, or related field CA / CMA / MBA (preferred from Tier I or Tier II institutions) Strong knowledge of Accounts Payable processes and accounting principles Excellent problem-solving and analytical skills Proficiency in ERP systems and MS Excel Strong communication and stakeholder management abilities Qualification : Bachelors or Masters degree in Accounting, Finance, or related field

Job Title: Process Specialist Accounts Receivable (AR) Location: Pune Experience: 2 to 7 Years Job Description We are looking for a proactive Process Specialist Accounts Receivable (AR) to manage and optimize AR processes, ensuring accuracy, compliance, and timely financial reporting. You will be the first point of contact for AR-related issues, supervise associates, and drive continuous improvements. Key Responsibilities Act as the primary contact for resolving all issues related to Accounts Receivable. Troubleshoot and resolve escalated AR problems from Process Specialists. Ensure timely preparation and submission of AR schedules (monthly/quarterly) to General Ledger and Finalization & Consolidation teams. Maintain all transactions in compliance with cost, quality, and time standards defined in SLAs. Implement best practices and uphold effective records management. Ensure accounting is performed in accordance with statutory requirements and company policies. Lead continuous process improvements and enhance AR record management. Supervise and validate AR transactions processed by Associates. Perform revenue de-recognition as applicable. Demonstrate strong understanding of sales processes and execute related F&A transactions in AR. Ensure invoices are raised promptly with acknowledged delivery challans (DC) / LR. Guarantee timely collection accounting and accurate MIS generation (Sales, Collections) for business and process heads. Review customer advance collections and provide relevant data to the GST team for tax liability assessment. Identify and implement operational and financial reporting enhancements. Ensure compliance with the approved process manual and schedule of authority. Provide regular feedback to the Process Head on process effectiveness. Identify bottlenecks and lead initiatives to remove them. Track key performance metrics and develop insightful reports. Qualifications Bachelor s or Master s degree in Commerce, Finance, or a related field Inter-CA / CWA / MBA (Finance) preferred Experience working with SAP FI and SD modules Strong analytical, problem-solving, and supervisory skills Excellent communication and stakeholder management Qualification : Bachelors or Masters degree in Commerce, Finance, or a related field

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Experience: 2-6 years Working Hours: 4:00 PM to 1:00 AM (IST) Location: Pune Job Brief: We are looking for a rock-star Inside Sales and Business Development Account Specialist who has a winning attitude and a passion to succeed. You need to bring your knowledge, skills, attitude, and work ethics to meet your targets. The purpose of the role is to generate an increased sales pipeline through the identification and qualification of new sales opportunities. It is an ideal opportunity for ambitious and successful candidates to lay a strong foundation and catapult into hi-tech business development and field sales. Responsibilities: Conduct extensive research on prospective clients, decision-makers, and technology landscape. Ability to research client and company background through websites and social networking sites. Develop and maintain competitive knowledge on service offerings, industries, and products to leverage in lead generation and research. Connect with prospects via phone, email, and social media to build a strong funnel of qualified leads. Maintain a level of metrics to meet activity goals (cold calls, leads, proposals). Engage and build strong customer relationships by engaging in meaningful dialogue. Communicate with various internal stakeholders on the next steps to address qualified leads. Create a great first impression to move forward in the sales cycle. Requirements: 2 6 years of experience in inside sales for a technology company. Strong written and oral communication skills. Structured approach to the sales cycle with a good understanding of the technology industry. Proactive mindset with a willingness to take initiative and ownership. Willingness to work in alignment with the USA Time Zone 4:00 PM to 1:00 AM IST (mandatory).

Digital Marketing Specialist Location: Pune Experience: 4+ Years Education: Bachelor s degree in Marketing, Communications, or a related field About the Role We are looking for an experienced and results-driven Digital Marketing Specialist to join our team. In this role, you will be responsible for developing and executing digital marketing strategies, managing client relationships, and overseeing social media platforms to drive brand awareness, engagement, and lead generation. If you are passionate about digital marketing, analytics, and client management, this is a fantastic opportunity to make an impact and grow in a dynamic, fast-paced environment. Key Responsibilities Strategic Marketing & Campaign Management Develop and execute digital marketing strategies and campaigns to achieve business goals. Analyze market trends, customer behavior, and competitor activities to optimize marketing efforts. Manage and optimize paid advertising campaigns (Google Ads, Facebook Ads, LinkedIn Ads, etc.) to maximize ROI. Client & Stakeholder Management Build and maintain strong client relationships, ensuring timely communication and satisfaction. Provide regular performance reports, insights, and recommendations to clients. Address client inquiries and resolve issues promptly and professionally. Social Media & Content Management Create, manage, and optimize social media accounts (Facebook, Instagram, Twitter, LinkedIn, YouTube). Develop engaging content calendars, schedule posts, and monitor engagement. Track social media metrics and adjust strategies for better performance. SEO, SEM & Website Optimization Monitor and improve website traffic and performance through SEO, SEM, and UX enhancements. Conduct keyword research and implement on-page and off-page SEO strategies. Utilize analytics tools (Google Analytics, Search Console) to track and improve website conversions. Data Analysis & Reporting Analyze campaign performance metrics and create insightful reports. Use data to optimize marketing strategies and enhance campaign performance. Stay up-to-date with industry trends and emerging digital marketing technologies. 4+ years of experience in digital marketing, including client management and social media. Strong understanding of SEO, SEM, PPC, social media, email marketing, content marketing, and analytics. Hands-on experience with Google Ads, Facebook Ads, and other digital ad platforms. Proficiency in social media management tools (Hootsuite, Buffer, Sprout Social, etc.). Excellent communication and relationship-building skills. Analytical mindset with the ability to interpret data-driven insights. Strong organizational and multitasking skills with attention to detail. Ability to work both independently and collaboratively in a team environment. Bonus Points If You: Have experience with marketing automation tools, CRM platforms, and web analytics tools. Have worked on lead generation campaigns and conversion rate optimization. Have a creative eye for branding, content, and social media visuals. Exciting Growth Opportunities Work on impactful digital marketing campaigns and grow with the company. Data-Driven Culture Use cutting-edge tools and strategies to achieve results. Collaborative Work Environment Work with a team that values innovation and creativity. Exposure to Multiple Industries Get hands-on experience across diverse sectors and clients. Qualification : Bachelors degree in Marketing, Communications, or a related field

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These core values guide everything we do. Here, your ideas will be valued, and you ll be in an environment that fosters both personal and professional growth. Room to Innovate: We believe in challenging the status quo. If you are someone who thrives on taking ownership, pushing boundaries, and exploring new ideas, Ugaoo is your stage. We encourage calculated risks and offer space for continuous learning and development. Performance-Driven Success: In our results-oriented environment, hard work and dedication are rewarded. Your contributions will directly impact Ugaoo s success, and your personal achievements will be recognized and celebrated. Kinship and Collaboration: At Ugaoo, you are part of a team. We work together, celebrate together, and support one another every step of the way. This collaborative spirit is at the heart of our culture. About the Opportunity: We are looking for an experienced and driven Accounts Executive to manage our financial operations. This role involves overseeing bookkeeping, managing financial transactions, and supporting the team with various accounting and financial activities. Responsibilities: Manage all financial transactions, ensuring accurate bookkeeping and accounting activities. Perform regular reconciliations of bank transactions, supplier statements, and customer accounts. Collaborate with departments like sales, procurement, and operations to support their financial needs. Investigate and resolve discrepancies in financial records. Assist with monthly preparation of GSTR 1, GSTR 3B, and GSTR 2A reconciliation. Support with monthly compliance filings including GST and TDS. Prepare and assist with Monthly MIS reports. Provide accounting and financial support as requested by the Manager. Requirements: Graduation or Post-Graduation in Commerce or a related field. Strong knowledge of GST (GSTR 1, GSTR 3B, GSTR 2A reconciliation), TDS (24Q & 26Q), and return filing. Proficiency in Tally and advanced Excel. Experience with Ginesys ERP or similar ERP systems is preferred. A minimum of 3+ years of experience in accounting and finance. Who We re Looking For: We re looking for individuals who are ready to take the next step in their careers. If you are driven, eager to learn, and excited about taking ownership of your work, Ugaoo is the place for you. Join us, and let s grow together because we believe Plants Grow People. Qualification : Graduation/PG in commerce or related field.

Key Responsibilities 1. Content Creation & Execution: Develop and execute engaging and innovative social media content tailored to client requirements. Collaborate with creative teams to produce high-quality visuals, videos, and copy for various platforms. 2. Social Media Management: Manage and handle social media accounts for multiple clients across platforms like Instagram, LinkedIn, Twitter, and Facebook. Monitor, respond, and engage with audience interactions to maintain a strong online presence. 3. Reporting & Analysis: Create weekly and monthly performance reports using analytics tools to evaluate campaign effectiveness. Develop comprehensive monthly content plans based on campaign goals and client briefs. 4. Data Analysis & Optimization: Analyze SEO and digital marketing metrics to identify areas for improvement and implement actionable strategies. Suggest and execute course corrections for ongoing campaigns to ensure maximum ROI. Requirements MBA in marketing or related field. Exceptional communication skills in English with clarity of thought in conveying ideas. Strong analytical mindset to interpret data and derive actionable insights. Working understanding of new-age technologies from a conceptual perspective. Proficiency with social media management tools (e.g., Hootsuite, Buffer), analytics platforms (e.g., Google Analytics), and SEO tools. Qualification : MBA in marketing or related field.

There is only one Data Cloud. Snowflake s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow. Snowflake s GTM Operations organization is actively seeking a Senior GTM Operations Manager to build and lead our GTM Operations Shared Services organization. Our Shared Services team plays a pivotal role in supporting critical business functions by providing support across operational GTM workflows, data management, and systems and process troubleshooting. They are the first line of support for our GTM organization and are responsible for ensuring our global field team is supported, our data is accurate, secure and effectively managed across systems. We re committed to operational excellence and continuously improving our systems, processes and data quality standards to support business growth. You will collaborate with Snowflake s operational leaders on critical processes needed to move the Sales, Sales Engineering, Operations and Partner processes forward for more efficient execution. This will include (but is not limited to) alignment of data across users, records and systems, supporting Partner processes like demo account creation and certifications accuracy, as well as troubleshooting and resolving process gaps throughout the sales lifecycle. You will also participate in ad hoc projects that enable Sales systems and processes, as well as support user management where applicable to drive business value across the processes Sales Operations supports. As a builder at heart, you have an appreciation for the operational components needed in order to build a world-class SaaS company. You thrive in the driver s seat of ensuring the sales systems, processes and data are driving business value and are eager to provide recommendations to improve and automate across the Sales and Sales impacted systems. IN THIS ROLE YOU WILL GET TO: Manage and grow a team of shared services specialists responsible for executing Snowflake s standard operating procedures Provide first line support for Sales & Partner operations workflows (i.e. account/opportunity management and changes, demo account creation, user managed). Implement and maintain standard data quality practices, including regular audits, data cleansing, and data validation processes to ensure data accuracy and completeness Identify opportunities and provide recommendations to improve and automate our systems and processes across core technologies (SFDC, Workday, D&B, etc.) Work with cross-functional teams to prioritize new requests of the shared services organization based on their impact to the business and ability to standardize Create and maintain key documentation such as SOPs, process flows, data stewards/owners Enable flex capacity to support operations initiatives on an ad hoc basis ON DAY ONE WE WILL EXPECT YOU TO HAVE: Minimum 10 years total professional experience with 5+ years working with sales operations, master data management, sales systems, process, and tools Expertise in Salesforce CRM and connected applications (D&B, Workday, SPN) Hands on experience managing case queues, SLA s, and service organizations Experience with master data management, data quality or data governance Experience managing a team supporting a global sales organization Excellent communication skills and ability to communicate with Sales and Sales leadership Ability to gather and use data to inform decision making Must possess business acumen, analytical, troubleshooting, problem-solving skills Exceptional interpersonal skills with demonstrated ability to work effectively in team-based environment with multiple functional groups Understanding of core business processes in a B2B technology environment; sales, sales operations, marketing, customer support, professional services Undergraduate degree required, MBA a plus Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. Qualification : Undergraduate degree required, MBA a plus

Digital Marketing Specialist Experience: 1 4 Years Education: BBA, BSc, BTech/BE, BCA, MSc, MTech, MCA Location: Pune About the Role We are looking for a results-driven Digital Marketing Specialist to join our team. The ideal candidate will have hands-on experience in executing digital marketing strategies within the IT or technology domain and a strong ability to generate inbound leads, build brand presence, and drive measurable business outcomes. Required Skills Digital Marketing SEO (On-page & Off-page) Social Media Management Email Marketing Campaigns Website Content Management Good to Have Canva Content Marketing PowerPoint Presentations Key Responsibilities Manage company social media handles and create posts as per the defined social media calendar. Plan, execute, monitor, and optimize paid ad campaigns across multiple digital channels. Generate inbound leads through digital campaigns, landing pages, and content initiatives. Manage website SEO to improve rankings, traffic, and overall visibility. Write and publish blogs, social media content, case studies, and articles. Ensure the website is consistently updated with the latest content. Create and execute email marketing campaigns to nurture and engage warm leads. Design sales, company, and marketing presentations using Canva and PowerPoint. Create high-converting landing pages for inbound lead generation. Preferred Skills & Competencies Strong expertise in Canva for creating engaging social media creatives. Excellent written and verbal communication skills. Solid understanding of content marketing strategies. Hands-on experience with AI tools for content generation and curation. In-depth knowledge of SEO best practices and analytics. Strong storytelling abilities with a creative mindset. Excellent research skills with the ability to simplify technical concepts. Ability to create impactful Canva and PowerPoint presentations. Qualification : BBA, BSc, BTech/BE, BCA, MSc, MTech, MCA

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred

Position: Documentation Specialist Location: Pune Job Type: Full-Time Industry: IT Services Experience Required: 1 3 Years Position Overview We are looking for a detail-oriented and tech-savvy Documentation Specialist to join our team in Pune. In this role, you will be responsible for creating, maintaining, and updating clear and user-friendly documentation that supports the use of our products and solutions. You ll work closely with developers, testers, and product managers to ensure our documentation is accurate, accessible, and aligned with business goals. Key Responsibilities Create and maintain a variety of documentation including user manuals, API guides, troubleshooting documents, release notes, FAQs, and online help content. Collaborate with cross-functional teams (developers, testers, product managers) to gather technical content and ensure information accuracy. Translate complex technical concepts into clear, concise, and user-friendly content for both technical and non-technical audiences. Maintain consistency in tone, style, and terminology across all documentation assets. Develop supporting visual content such as diagrams, flowcharts, and presentations. Ensure documentation is updated with every product release. Follow and implement best practices for documentation usability, structure, and accessibility. Requirements Strong written, verbal, and grammatical communication skills. Familiarity with using AI tools to enhance documentation workflows. Proficiency in Google Workspace or Microsoft Office Suite. Strong proofreading and editing skills to ensure high-quality, error-free content. Ability to work independently and collaboratively with a keen eye for detail and organization. Preferred Attributes A natural storyteller who can simplify complex information. Self-motivated and results-oriented with excellent problem-solving skills. Comfortable adapting to changing priorities and managing multiple tasks simultaneously. Experience with documentation or content management tools is a plus. Benefits Comprehensive training and mentorship to accelerate your career growth. Competitive compensation package. Health insurance coverage. A collaborative, inclusive work environment that values innovation and diversity. Opportunities for continuous learning and professional development.

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Position: Warehouse Specialist Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Education: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field (or equivalent experience) Job Summary We are looking for a Warehouse Specialist to join our construction equipment production warehouse team. The ideal candidate will play a key role in optimizing warehouse operations through the maintenance of SAP-Warehouse Management (SAP-WM) master data, driving continuous improvements, planning warehouse layouts, and ensuring seamless collaboration with third-party logistics (3PL) partners. This role supports production by ensuring efficient material movement and inventory control aligned with business goals. Key Responsibilities SAP-WM Master Data Management Create, update, and manage master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies and maintain data accuracy for effective coordination with internal teams and 3PL. SAP-WM Process Improvement Analyze and enhance existing SAP-WM processes to improve productivity, system performance, and 3PL integration. Document and implement optimized workflows in collaboration with IT and warehouse operations. Warehouse Layout & Space Optimization Design and revise warehouse layouts to maximize space utilization, improve material flow, and meet changing production needs. Conduct regular assessments based on inventory trends and 3PL operational requirements. PFEP (Plan for Every Part) Develop and maintain PFEP documentation to ensure efficient inventory management and line-side material delivery. Work closely with procurement, production, and logistics to align inventory plans with manufacturing schedules. Record Keeping & Documentation Maintain accurate records of inventory movement, SAP-WM transactions, and 3PL documentation. Ensure compliance with audit standards, company policies, and safety regulations. Warehouse Operations (Inbound & Outbound) Oversee receiving, put-away, picking, and dispatch operations, ensuring timely material flow. Collaborate with 3PL teams to meet customer commitments and production timelines. Production Line Material Feeding Ensure timely material replenishment to production lines based on JIT and lean principles. Coordinate closely with 3PL and production teams to prevent delays or inventory build-up. Required Skills & Competencies 3+ years of hands-on experience in warehouse operations with a focus on SAP-WM. Expertise in maintaining SAP-WM master data and leading process improvement initiatives. Strong knowledge of inbound/outbound logistics, inventory control, and production line support. Experience coordinating with third-party logistics (3PL) partners. Familiarity with PFEP generation and warehouse layout planning. Understanding of lean warehousing and JIT inventory management. Excellent record-keeping, compliance awareness, and documentation accuracy. Strong problem-solving, communication, and cross-functional collaboration skills. Experience in construction equipment or heavy machinery manufacturing is a plus. SAP-WM certification or equivalent training is preferred. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or related field (or equivalent experience)

Technical Specialist Armoured Vehicles Location: Pune Experience: 5 10 Years Education: B.E. in Mechanical Engineering Job Summary: We are looking for a highly skilled Technical Specialist Armoured Vehicles to join our engineering team in Pune. The role involves the end-to-end design, integration, and development of armoured vehicle systems, with a focus on CAD-based design, vehicle packaging, and aggregate integration. Job Purpose: To lead the design and development of armoured vehicles, ensuring functional integration of mechanical systems and effective packaging using advanced CAD tools. Key Responsibilities: Design & Integration: Perform vehicle integration and packaging of key aggregates (powertrain, suspension, electronics, etc.) using Creo or CATIA software. Design components including armoured hulls, braking systems, pneumatics, and other critical mechanical subsystems. Ensure optimal space utilization and system compatibility within the vehicle structure. Execution & Implementation: Translate technical requirements into detailed CAD models and engineering drawings. Collaborate with cross-functional teams to ensure design feasibility and compliance with performance, safety, and protection standards. Required Skills & Competencies: Functional Skills: In-depth knowledge of vehicle packaging principles, specifically for armoured vehicle platforms Strong understanding of mechanical systems integration in defense or specialized vehicle domains Technical Skills: Proficiency in CREO and/or CATIA for 3D modeling and design documentation Familiarity with defense standards and automotive design protocols Soft Skills / Behavioral Competencies: Effective stakeholder management across engineering, manufacturing, and procurement teams Solid project management abilities to drive timelines and coordinate technical deliverables Qualification : B.E. in Mechanical Engineering

Job Title: Service Desk Specialist (Licensing / Order Management) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva empowers organizations with cyber, data, and operational resilience through the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Our platform simplifies data protection, streamlines governance, and delivers actionable insights to accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates infrastructure complexity and management costs, enabling data resilience across multiple geographies and clouds. About the Role: We are seeking a skilled Service Desk Specialist to join our Licensing and Order Management team. This role involves managing product licenses, troubleshooting customer issues, and coordinating with global sales and finance teams to ensure seamless customer entitlement and satisfaction. The ideal candidate is customer-focused, process-driven, and capable of multitasking efficiently in a dynamic environment. Desired Skills & Experience: 4+ years of experience in Service Desk or similar customer-facing roles, preferably within a product company. Excellent phone etiquette, with strong written and verbal communication skills. Proficiency in MS Office applications is a plus. Experience working with software licensing processes. Familiarity with Order-to-Cash processes is advantageous. Exposure to AWS cloud, backup, and storage technologies is a plus. Ability to multitask efficiently and adhere to defined processes. Experience in running scripts to extract data from various databases is desirable. Familiarity with Salesforce and Google Workspace applications is preferred. Key Responsibilities: Generate and deliver product licenses to Druva prospects, channel partners, and customers. Troubleshoot and resolve licensing-related customer issues. Collaborate with global Sales and Finance teams to resolve entitlement and billing discrepancies. Create Proof of Concept (POC) server instances on AWS following documented processes. Contribute to process design, optimization, and continuous improvement initiatives. Support retention of support contracts by delivering excellent customer service. Participate in customer experience improvement programs. Provide Service Desk coverage during assigned hours within a 24x5 operational framework. Proactively identify gaps, suggest improvements, and notify customers within defined SLAs. Manage proactive support queries and communicate updates spontaneously. If you thrive in a fast-paced, customer-focused environment and are passionate about driving operational excellence, Druva offers an exciting opportunity to be part of a global leader in data resilience.