AD Campaign Optimization Jobs in Bengaluru
854 Jobs Found
Creative Lead
Leap Finance
Creative Lead Location: Bengaluru Type: Full-Time Experience Required: 3+ Years (including 1 2 years in Leadership) Role Overview: Driving Brand Growth We are seeking a Creative Lead to spearhead digital marketing projects at LEAP. You will oversee the production of high-impact creative assets for performance-driven campaigns while leading and mentoring a small, agile creative team. Your goal is to align creative strategy with brand objectives to drive measurable growth and engagement. Technical & Creative Requirements Campaign & Asset Mastery: Digital Assets: Expertise in leading the creation of video ads, static ads, and multi-channel content. Performance Focus: Deep understanding of how creative content directly impacts performance metrics and campaign results. Platform Optimization: Ability to tailor and optimize assets for diverse digital platforms and specific campaign needs. Leadership & Collaboration: Team Management: 1 2 years of experience mentoring a team and driving creative excellence under tight deadlines. Stakeholder Management: Proven ability to navigate cross-functional teams (Marketing, Tech, Product) and align with business goals. Problem Solving: Strong ability to thrive in a fast-paced, dynamic environment and tackle complex creative challenges. Key Responsibilities Strategic Development: Formulate creative strategies for digital campaigns that deliver measurable results. Production Management: Oversee the end-to-end development of performance-focused marketing assets. Quality Control: Ensure all deliverables meet the highest creative standards and brand guidelines. Cross-functional Alignment: Maintain clear communication across departments to ensure creative output supports overall product and tech roadmaps. What Makes You a Great Fit You have a portfolio that proves you can merge aesthetic quality with conversion-led design. You are a natural mentor who enjoys helping junior designers and creators level up. You are comfortable moving between high-level strategy and hands-on asset optimization.
Manager/senior Manager, Digital Marketing
Leap Finance
Manager / Senior Manager - Digital Marketing Location: Bengaluru Type: Full-Time Experience Required: 5 7 Years Role Overview: Vertical Performance Leadership We are seeking a results-driven Digital Marketing Leader to spearhead performance initiatives for a key business vertical. You will take full ownership of Paid Media strategy, driving high-impact campaigns across Google, Meta, and other performance channels to achieve aggressive growth targets. Technical Expertise & Tooling Platform Mastery: Paid Social: Expert-level management of Meta Ads (Facebook/Instagram), including complex setup and scaling. Search & Affiliates: Proficiency in Google Ads (SEM) and managing Affiliate networks. Analytics: Deep experience with Google Analytics and other attribution/tracking tools. Strategic & Analytical Skills: Data-Driven Strategy: Ability to extract insights from complex datasets and translate them into actionable growth strategies. Budget Management: Proven track record of budget allocation, expenditure tracking, and ROI optimization. Market Intelligence: Sharp focus on industry trends, privacy regulations, and emerging AdTech tools. Key Responsibilities Channel Ownership: Lead the full lifecycle of paid social and search channels from campaign architecture to daily optimization. Performance Reporting: Provide regular, high-level performance reports and insights to key organizational stakeholders. Cross-functional Alignment: Partner with Product, Tech, and Creative teams to ensure marketing efforts align with the broader product roadmap. Innovation: Conduct A/B testing and experimentation to keep campaigns "ahead of the curve" in a competitive landscape. The Ideal Profile 5 7 years of experience, ideally within a high-growth startup environment. Exceptional communication skills with the ability to represent the performance marketing function in cross-functional forums. A proactive problem-solver who thrives on measurable results and operational excellence.
Product Marketing Specialist
Secpod Technologies
Product Marketing Specialist Experience: 3 5 Years | Location: Bangalore | Employment Type: Full-Time About SecPod SecPod is a pioneering cybersecurity technology company dedicated to a prevention-first approach. Our core portfolio, the Saner Platform, provides a comprehensive suite of solutions that protects endpoints, servers, networks, and cloud infrastructure by combining security intelligence with automation. About the Role We are looking for a Product Marketing Specialist to craft compelling narratives, sharpen product positioning, and drive adoption. You will create high-impact content across websites, blogs, ebooks, and social media to communicate product value and influence buying decisions. Key Responsibilities Content Creation: Develop and manage marketing assets including blogs, web pages, ebooks, email campaigns, and sales collateral. SEO & Optimization: Optimize content for SEO to improve organic visibility and refine content to increase engagement across channels. Go-to-Market (GTM) Strategy: Collaborate with Sales, Product, and Partner teams to develop demand-generation and GTM campaigns. Messaging & Positioning: Build compelling product stories and positioning that highlight differentiation and resonate with buyer personas. Performance Analytics: Track and analyze content performance metrics to measure effectiveness and drive improvement. Qualifications & Experience Education: MBA in Marketing or Bachelor s degree in Engineering. Professional Background: 3 5 years of experience in content writing, product marketing, or B2B SaaS marketing. Domain Expertise: Preferred experience in cybersecurity or enterprise technology. Skill Set: Strong understanding of audience targeting, content-driven demand generation, and exceptional storytelling skills. What You ll Gain Hands-on experience shaping product marketing strategy and messaging. Deep exposure to enterprise cybersecurity products and global security trends. A clear growth path toward becoming a high-impact marketing leader. Qualification : MBA in Marketing or Bachelors degree in Engineering
Lead -regional Field Marketing
Exotel
Lead Regional Field Marketing Location: Bengaluru Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform in emerging markets, recently licensed as a virtual telecom operator to provide end-to-end VoIP telephony services. Founded in 2011, Exotel s cloud-based product suite drives 70 million conversations daily for over 6,000 businesses across India, Southeast Asia, the Middle East, and Africa. Our offerings include: Omnichannel Contact Centre Communication API Suite Conversational AI Platform Exotel has achieved a $50M ARR and successfully raised $100M in Series D funding, winning recognition such as The ET Startup Awards 2022 Comeback Kid. Role Overview We are looking for a Lead for Regional Field Marketing to manage global field marketing initiatives, develop integrated marketing plans, and drive demand and pipeline growth across multiple regions, market segments, and target audiences. You will collaborate closely with sales, product, and marketing teams to execute campaigns and ensure alignment between marketing and sales priorities. Key Responsibilities Lead global field marketing efforts, developing and executing integrated marketing plans to meet demand & pipeline goals. Drive brand awareness and thought leadership across CXO communities and industries. Manage programs such as industry events, webinars, digital marketing, ABM, and customer advocacy to grow pipeline momentum. Partner with sales leadership on territory planning and act as a bridge between sales and marketing. Collaborate with product marketing, content, digital, creative, customer advocacy, and paid media teams to optimize marketing mix across channels. Communicate key campaigns and assets internally and externally, establishing structured feedback loops for campaign GTM success. Conduct analysis, goal reviews, and adjustments quarterly and annually to stay on track for campaign and pipeline targets. Experience: 6 10 years in marketing, ideally with B2B SaaS companies. Proven Track Record: Experience in building, scaling, and optimizing integrated marketing campaigns, preferably globally. People Management: Experience in hiring, mentoring, and leading high-performing teams. Demand Generation Expertise: Ability to drive enterprise segment demand generation. Communication Skills: Strong ability to collaborate and overcommunicate with internal and external stakeholders. Analytical & Strategic Thinking: Use market intelligence and data to develop strategies. Cross-functional Leadership: Experience leading teams across digital marketing, ABM, partner marketing, and other functions. Partner Ecosystem Knowledge: Understanding best practices in partner marketing and co-marketing. Operational Excellence: Responsible for organizational alignment, planning, and budget management. Technical Skills: Deep understanding of campaign management and marketing automation tools. Market Knowledge: In-depth understanding of Indian markets, vendor and agency relationships. Lead high-impact marketing initiatives for a high-growth SaaS company. Collaborate with a global, cross-functional team and drive measurable results. Opportunity to shape marketing strategy, scale programs, and build high-performing teams. Work in a fast-paced, innovative environment with cutting-edge AI and communication solutions. This role is ideal for someone with strong SaaS marketing experience, a strategic mindset, and proven leadership skills to drive regional and global field marketing success.
Customer Lifecycle Manager
Laundryheap Limited
Position: Customer Lifecycle Manager Location: Bengaluru Department: Marketing Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is revolutionizing the laundry and dry cleaning industry. We offer fast, reliable service with a 24-hour turnaround, currently operating in 14 global markets. As we expand and grow our dynamic team, we continue to disrupt the industry and deliver exceptional service to our customers worldwide. Role Objective: We are looking for a Customer Lifecycle Manager to drive customer engagement, retention, and long-term value (LTV) in a fast-paced, global environment. This role is crucial in fostering repeat customers on the Laundryheap app and website, utilizing data-driven strategies to enhance customer engagement across various digital channels. The ideal candidate will have a deep understanding of user journeys, retention marketing, and the importance of lifecycle marketing in enhancing customer satisfaction and maximizing customer lifetime value. Your primary objective: How do we make customers place order after order on Laundryheap s app? This will involve leveraging all available resources, including data, tools, cross-functional teams, and marketing channels. Key Responsibilities: Lifecycle Campaign Design & Execution: Define, design, and deploy customer communication journeys aligned with key lifecycle stages, using customer intent signals and lifecycle triggers across multiple channels (SMS, WhatsApp, Email, Push, In-App messaging). The goal is to drive timely actions, leading to habit formation and sustained engagement. Campaign Management: Manage end-to-end campaign setup, including logic, segmentation, creative assets, QA, launch, monitoring, and ongoing optimization. Own campaign design and execution using CRM tools like Braze, defining trigger logic, target audiences, templates, and communication frequency. Performance Analysis & Optimization: Monitor and analyze campaign performance using key platform and channel-specific metrics (e.g., deliverability, conversion rate (CVR), repeat purchase rate, frequency, and LTV). Conduct A/B and multivariate tests to refine messaging, cadence, and channel mix. Localization & Global Collaboration: Ensure all campaigns are localized and relevant to different global markets, working with in-market teams to ensure accurate translations and local insights. Collaborate with Brand, Product, and Customer Research teams to meet campaign goals. Data-Driven Insights & Reporting: Translate customer data and lifecycle metrics into actionable insights for campaign improvement. Leverage data to craft targeted, insight-led campaigns that influence user behavior. Collaboration & Creativity: Work closely with designers and copywriters to create impactful templates that drive customer engagement and conversions. Coordinate with cross-functional teams to ensure a seamless customer experience. Must-Have Experience & Skills: Experience: 3 5 years of hands-on customer lifecycle management experience, preferably in E-commerce or on-demand web and app-based businesses. CRM & Tools Expertise: Proven experience working with CRM tools and content management systems like Customer.io, Braze, or similar platforms. Analytical Skills: Strong analytical skills with the ability to interpret customer data, identify behavioral patterns, and translate insights into actionable strategies. Technical Knowledge: Understanding of email deliverability, push notifications, in-app messaging, and SMS/WhatsApp performance optimization and best practices. Project Management & Organizational Skills: Excellent project management and organizational skills, with the ability to manage multiple initiatives across global markets in a fast-paced, performance-driven environment. Communication & Copywriting: Strong written communication skills with a customer-first mindset, capable of developing persuasive and engaging messaging. Growth Mindset: Comfortable working in a test-and-learn environment, always striving for optimization and efficiency to improve lifecycle outcomes. Be part of a dynamic and fast-growing team in a globally expanding company. Work on innovative projects that push the boundaries of customer engagement. Competitive compensation and benefits in a high-performance culture. Opportunities for personal and professional growth in an international business.
Devops Engineering Manager
Medi Assist
Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc
Assistant Manager - Performance Marketing
Mpokket Financial Services Private Limited
Job Title: Assistant Manager Performance Marketing Location: Bangalore Department: Performance Marketing Employee Type: Full-time Experience Required: 3 6 years Position Overview We are seeking a results-oriented Assistant Manager - Performance Marketing to lead our efforts across Google advertising (Web & App), SEO, ASO, and website performance optimization. This role is crucial to driving both paid and organic user growth, enhancing digital discoverability, improving user experience, and boosting conversion rates. The ideal candidate combines strategic vision with hands-on execution skills and has deep expertise in performance marketing, search optimization, and mobile growth strategies. Key Responsibilities Google Campaigns (Web & App): Strategize, execute, and optimize Google Ads campaigns across platforms including UAC, Performance Max, Search, and TROAS. Manage cross-channel ad campaigns to acquire high-intent users for both websites and mobile apps. Define audience segments, manage bidding strategies and budgets, and conduct creative testing to improve engagement and ROI. Collaborate with creative, product, and data teams to deliver targeted, performance-driven campaigns. Search Engine Optimization (SEO): Own and evolve the SEO roadmap to enhance organic rankings, traffic, and search visibility. Conduct technical, on-page, and off-page SEO audits and coordinate implementation with content and development teams. Develop content strategies aligned with keyword research, user intent, and business goals. Track and analyze key SEO metrics using tools such as Google Search Console, SEMrush, Ahrefs, and Screaming Frog. Hands-on experience managing CMS and web hosting platforms. App Store Optimization (ASO): Lead ASO initiatives for the Google Play Store to increase app visibility and installs. Optimize app metadata including titles, descriptions, keywords, screenshots, and videos based on data insights. Run A/B tests using Store Listing Experiments and ASO tools like AppTweak or SensorTower. Monitor app store rankings, user reviews, and competitor performance to inform strategy. Experience: 4+ years in digital marketing with proven success in Google Ads, SEO, ASO, and website performance optimization. Expertise: Deep understanding of web and app acquisition strategies, Google Ads platforms (including Firebase and GA4), and ASO/SEO tools. Analytical Skills: Strong ability to interpret data and translate insights into actionable marketing strategies. Technical Knowledge: Familiarity with web technologies, mobile user acquisition funnels, and performance measurement tools. Certifications: Google Ads and Google Analytics certifications preferred. Additional Tools: Experience with Firebase, Appsflyer or other Mobile Measurement Partners (MMPs), Google Play Console, Google AdMob, and Adsense. Soft Skills: Excellent communication, collaboration, and project management abilities. If you re passionate about driving growth through performance marketing and thrive in a fast-paced environment, we d love to connect with you.
Marketing & Content Associate
Goavega Software India
Job Title: Marketing & Content Associate | 6-12 Months Experience | Social Media, Content Creation | Bangalore, India Location: Bangalore, Karnataka, India About the Role: We re looking for a passionate Marketing & Content Associate to join our dynamic team in Bangalore. If you love crafting compelling stories, managing social media, and shaping brand voices, this role offers you ownership, variety, and real impact. You ll work closely with leadership and cross-functional teams to bring our brand to life across channels from social media posts to website content and podcasts. Key Responsibilities: Social Media Management: Plan, write, and publish engaging posts across LinkedIn, Twitter, and Instagram Content Creation: Produce short-form and long-form content including blog posts, taglines, website copy, and podcast blurbs Website Management: Coordinate with teams to make minor updates on our WordPress website Podcast Support: Assist in planning, scripting, and promoting podcast episodes Presentation Design: Create visually appealing decks for both internal and external use using tools like Canva or Figma Marketing Coordination: Support marketing campaigns, events, newsletters, and brainstorming sessions Analytics & Optimization: Track performance metrics, analyze what works, and continually improve marketing efforts Collaborate closely with leadership and contribute creative ideas that translate into real campaigns Requirements: 6 to 12 months of experience in marketing, content writing, or communications (internships count!) Excellent writing and storytelling skills with strong attention to grammar and detail Comfortable using or eager to learn tools like Canva, WordPress, PowerPoint, and Figma A social media native who understands platform trends and audience engagement High-energy self-starter with a curious mind and passion for learning Ability to thrive in a fast-paced, evolving environment Education: Bachelor s or Master s degree in Marketing, Communications, Journalism, or related field Desirable Skills: Experience with marketing analytics and data-driven learning Open Positions: 1 Be part of a vibrant team where your ideas make a difference Gain hands-on experience across multiple marketing channels Grow your skills and career with a company that values creativity and innovation Qualification : Bachelors or Masters degree in Marketing, Communications, Journalism, or related field
Performance Marketing Specialist
Kredx
Performance Marketing Specialist Location: Bangalore Experience: 3-5 Years Company: KredX About KredX Founded in 2015, KredX has grown into a comprehensive financial solutions ecosystem, helping businesses of all sizes manage working capital efficiently. KredX is India s leading integrated supply chain finance solutions provider, uniquely holding both RBI s TReDS license and IFSCA s ITFS license. Our key platforms include: DTX (Domestic Trade Exchange): RBI-licensed platform enabling MSMEs to access early payments through invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform offering seamless cross-border trade finance. CMS (Cash Management Solutions): AI-driven finance automation for streamlined enterprise financial operations. DTX (dtxindia.in) is powered by KredX, enabling MSMEs to get paid early with the lowest cost, supported by advanced finance automation technology for a secure and fast process. Role Overview We are seeking a Performance Marketing Specialist to lead and optimize paid marketing campaigns while contributing to the broader digital marketing strategy. This hands-on role requires expertise in platforms like Google Ads and Meta Ads, a strong analytical mindset, and a passion for driving measurable growth. Key Responsibilities Plan, execute, and optimize paid advertising campaigns across Google, Meta, and other digital platforms. Contribute to overall digital marketing strategies including campaign planning and channel mix decisions. Manage budgets effectively, tracking key performance indicators like CPC, CPA, and ROAS. Conduct A/B testing on creatives, copy, and targeting to maximize campaign effectiveness. Collaborate with content and design teams to create impactful marketing assets. Analyze campaign performance data and prepare actionable reports with insights and recommendations. Monitor brand presence across paid and organic social channels, coordinating with internal teams for cohesive messaging. Stay updated on the latest platform features, industry trends, and best practices to continuously improve campaigns. Requirements 3 to 5 years of experience in paid digital marketing. Proven track record managing performance campaigns with measurable ROI. Strong analytical skills and comfort with campaign data analysis. Proficiency in Google Ads, Meta Ads Manager, and Google Analytics. Strategic thinker with strong execution capabilities. Experience working in startups or fast-paced environments is a plus.
Marketing Reporting Analyst
Rubrik
Marketing Reporting Analyst (Night Shift 8:30 PM to 5:30 AM IST) Location: Bangalore, India Office About the Team At Rubrik, our Marketing Team is growing rapidly and plays a pivotal role in driving the company s mission to secure the world s data. We push boundaries, challenge convention, and thrive on innovative thinking. With a culture rooted in opportunity and empowerment, we bring bold ideas to life and deliver measurable impact. Join us in shaping a fresh perspective in the world of data security. Let s be unstoppable, together. About the Role This is a night shift position, supporting our global marketing initiatives and ensuring timely reporting and insights for the U.S. team. What You ll Do Data Analysis & Reporting Analyze marketing performance across digital (organic & paid), traditional channels, and campaigns. Build and maintain dashboards and performance reports using tools like Tableau and Google Sheets/Excel. Performance Measurement Partner with the Sr. Manager of Marketing Analytics to implement the performance measurement roadmap. Track and report key metrics: lead generation, conversion rates, campaign spend, marketing ROI. Insights & Optimization Identify data trends and deliver actionable insights to improve marketing strategy. Support A/B testing, multi-touch attribution, and budget monitoring efforts. Handle ad hoc reporting requests from stakeholders. Data Integrity & Collaboration Ensure high data accuracy and resolve data quality issues proactively. Collaborate with IT and Data Engineering to maintain best practices for database management. Work cross-functionally with Marketing, Sales, Data Science, and IT to align reporting practices and deliver business insights. Contribute to the development of attribution models for marketing impact assessment. What You ll Bring 4 5 years of experience in an analytical role (marketing, finance, or related field). Bachelor's degree in Finance, Accounting, Marketing Analytics, or a related discipline. Expertise in Excel and Google Sheets advanced formulas, pivot tables, and data visualization. Experience with Tableau or Power BI. Solid grasp of financial concepts and their application in marketing analysis. Familiarity with Salesforce and marketing automation platforms (e.g., Marketo, HubSpot) is a plus. Working knowledge of SQL and relational databases. Strong attention to detail and ability to manage multiple priorities and deadlines. Excellent verbal and written communication skills able to translate complex data for non-technical audiences. A growth mindset and a proactive, solutions-oriented approach to challenges. Be part of a mission-driven company at the forefront of data security. Work alongside industry innovators and contribute to a fast-scaling marketing function. Enjoy a collaborative environment where your insights directly influence business outcomes. Access growth opportunities in a company recognized by Gartner and awarded the Red Dot Design Award. About Rubrik Rubrik (NYSE: RBRK) is redefining data security with Zero Trust Data Security . We help organizations across the globe stay resilient in the face of cyberattacks, insider threats, and disruptions. Rubrik Security Cloud, powered by machine learning, secures data across hybrid and cloud environments, ensuring data integrity, availability, and rapid recovery.
Sales Development Manager
Spyne
Job Title: SDR Manager (Outbound) US Market Location: Bangalore, India (Work from Office, 5 days/week) Shift: US Shift (6 PM 3 AM IST) Experience: 3 6 Years in SaaS Sales (1-2 years in a leadership role) Department: Sales & GTM Employment Type: Full-Time About Spyne At Spyne, we re revolutionizing the way cars are marketed and sold with cutting-edge Generative AI. What began as a vision to help dealers sell online faster with AI-powered visuals has evolved into a full-fledged AI-first automotive retail ecosystem. Backed by $16M in Series A funding from top investors like Vertex Ventures and Accel, Spyne has: Expanded across the US & EU markets Launched AI-powered Image & 360 solutions Achieved 5X revenue growth in 15 months, with plans to scale 3-4X more this year Now, we are rolling out a GenAI Automotive Retail Suite and accelerating our expansion into the US market, targeting 150K+ dealers. We are setting up Spyne s first GTM hub in Bangalore and need an SDR Manager (Outbound) to lead and grow our team, specifically focused on driving outbound sales for the US market. This role is ideal for someone with experience in building high-performance sales teams, comfortable with strategy, coaching, and leading by example. Lead and Scale: Build and lead the first SDR team based in Bangalore, focused on outbound prospecting for the US market. Strategy & Execution: Set outbound sales strategies, define KPIs, and track performance (meetings booked, pipeline generated, conversion rates). Collaborate with Marketing: Work closely with Marketing to optimize outbound messaging, campaigns, and lead generation. Process Optimization: Implement best practices, tools, and processes to drive team productivity and success. Team Coaching: Provide regular coaching, conduct 1:1s, call reviews, and performance feedback to elevate SDR performance. Lead by Example: Be hands-on in working on key accounts and executing outbound experiments to drive results. Account Executive Alignment: Partner with AEs to ensure seamless lead hand-offs and high-quality conversions. Report & Analyze: Share performance metrics and insights with the GTM leadership to drive continuous improvement. Experience: 3 6 years of outbound SaaS sales experience, with at least 1-2 years in a leadership or managerial role. Team Building & Coaching: Proven track record of building, coaching, and scaling SDR/BDR teams. SaaS Expertise: Deep understanding of outbound sales strategies, ICP targeting, and CRM hygiene (experience with Salesforce, HubSpot, Apollo, LinkedIn Sales Navigator is a plus). Analytical Skills: Strong ability to analyze data and report on team performance. High Ownership: Strong drive for results and a passion for scaling teams in a fast-paced environment. US Shift Availability: Comfortable working US hours and leading by example. Team Onboarding: Hire, onboard, and ramp up your first SDR cohort in Bangalore. Create Outbound Playbooks: Tailor outbound playbooks for the US automotive market. Optimize Messaging: Collaborate with Marketing to optimize outbound campaigns and messaging. Establish Metrics: Set up weekly coaching, performance reviews, and regular reporting cadences. Pipeline Generation: Hit pipeline goals and foster a high-performance sales culture. High Ownership Culture: Zero politics, maximum impact. Global Exposure: Work directly with US leadership, clients, and GTM heads. Career Growth: Fast-track career path to GTM leadership roles. Massive Market Opportunity: Tap into the $1T+ global auto retail industry ripe for disruption. Top Investor Backing: Funded by Vertex, Accel, and other leading investors. If you re a hands-on sales leader looking to make a massive impact and thrive in a hyper-growth SaaS environment, Spyne is the place for you. Join us as we build the next big B2B SaaS success story from Bangalore, India s SaaS capital! Apply Now and help us drive Spyne s global expansion.
Azure Infrastructure Architect
Mathco (themathcompany)
Job Title: Azure Infrastructure Architect Location: Bengaluru, Karnataka, India Department: Engineering About CloudSEK CloudSEK is one of India s leading cybersecurity product companies, focused on leveraging Artificial Intelligence and Machine Learning to identify and resolve digital threats in real-time. With a strong portfolio of products like CloudSEK XVigil, BeVigil, and SVigil, we provide advanced solutions for attack surface monitoring, cybersecurity risk management, and software supply chain protection. We are headquartered in Singapore and have expanded rapidly across India, Southeast Asia, and the Americas. At CloudSEK, we prioritize innovation, agility, and building impactful products that keep our customers ahead of emerging cybersecurity threats. About the Role: Azure Infrastructure Architect CloudSEK is looking for an Azure Infrastructure Architect to design, implement, and optimize cloud infrastructure solutions on Microsoft Azure. The ideal candidate will have deep expertise in Azure services, infrastructure automation, and security best practices, with a strong background in cloud architecture patterns. You will work closely with various stakeholders to align cloud strategies with business objectives, ensuring high availability, security, and scalability of enterprise applications. Key Responsibilities Cloud Architecture & Design: Design and implement highly scalable, resilient, and secure cloud infrastructure solutions on Microsoft Azure. Develop cloud adoption strategies, migration plans, and hybrid cloud architectures to meet business needs. Create architecture blueprints, reference architectures, and best practices tailored to Azure environments. Ensure compliance with the Azure Well-Architected Framework and other industry standards. Infrastructure & Automation: Architect and automate Infrastructure as Code (IaC) using tools like Terraform, ARM templates, Bicep, and Ansible. Implement CI/CD pipelines for infrastructure deployment using Azure DevOps, GitHub Actions, or Jenkins. Automate cloud operations, monitoring, and governance using Azure Automation, PowerShell, and Python. Security & Compliance: Design and enforce Azure security best practices including Azure Policy, RBAC, NSGs, Key Vault, Defender for Cloud, and Sentinel. Ensure adherence to regulatory frameworks like ISO 27001, SOC 2, GDPR, and HIPAA. Perform threat modeling, risk assessments, and define zero-trust architectures. Networking & Hybrid Cloud: Design and optimize Azure Virtual Networks (VNet), ExpressRoute, VPN Gateway, and Load Balancers for seamless operations. Implement hybrid cloud architectures, integrating on-premises data centers with Azure via Azure Arc. Optimize network performance, DNS, CDN, and traffic routing in cloud-native environments. Performance Optimization & Cost Management: Leverage Azure Cost Management to implement cost-effective cloud solutions and manage reserved instances. Optimize cloud resource utilization using Autoscaling, VM sizing, and Serverless computing models. Define and implement cloud governance policies to control costs and improve operational efficiency. Collaboration & Stakeholder Engagement: Collaborate with DevOps, Security, and Application teams to align infrastructure solutions with business needs. Provide technical leadership and guidance to engineering teams, ensuring alignment with industry trends and best practices. Act as a trusted advisor to leadership on cloud strategies, emerging technologies, and technical decision-making. Required Skills & Qualifications Technical Expertise: Azure Services: Experience with Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure Storage, Azure SQL, CosmosDB, and Azure Networking (VNet, NSG, VPN, ExpressRoute). Automation & IaC: Expertise in Terraform, ARM Templates, Bicep, Ansible, PowerShell, Python. DevOps & CI/CD: Knowledge of Azure DevOps, GitHub Actions, Jenkins, Kubernetes, Docker. Security & Compliance: Familiarity with Azure Security Center, Azure AD, Key Vault, Microsoft Defender for Cloud, Sentinel, and Zero Trust Model. Networking & Hybrid Cloud: Experience with ExpressRoute, Load Balancers, Private Link, Virtual WAN, Azure Arc. Monitoring & Logging: Proficiency with Azure Monitor, Log Analytics, Prometheus, and Grafana. Cloud Migration: Hands-on experience in cloud migrations using Azure Migrate, including planning and execution. Soft Skills: Strong problem-solving and analytical abilities. Excellent communication and stakeholder management skills. Ability to work in agile environments and across cross-functional teams. A passion for continuous learning and staying updated with the latest Azure technologies. Preferred Qualifications: Azure Certifications such as Azure Solutions Architect Expert (AZ-305), Azure Security Engineer (AZ-500), or Azure DevOps Engineer (AZ-400). Experience with multi-cloud environments (AWS, GCP). Familiarity with database technologies (SQL, NoSQL, PostgreSQL, MySQL). Location Bengaluru, Karnataka, India Education/Qualification Bachelor s degree in Engineering or Technology (B.Tech/BE). Years of Experience 10 to 15 years of professional experience in cloud infrastructure and architecture design. Be part of a fast-growing startup where you can make a direct impact. Competitive salary and a comprehensive benefits package. Access to cutting-edge technologies and continuous learning opportunities. Flexible working hours and a collaborative work culture focused on innovation and growth. If you're an experienced Azure Infrastructure Architect passionate about designing and optimizing cloud solutions with Microsoft Azure, we would love to hear from you! Join CloudSEK and be part of a forward-thinking team revolutionizing the cybersecurity landscape. Qualification : Bachelors degree in Engineering or Technology (B.Tech/BE).
Principal Data Scientist/Data Science Manager - Ads Team
Meesho
Principal Data Scientist / Data Science Manager Ads Team Location: Bangalore, Karnataka | Department: Tech Shape the Future of AdTech at Meesho Join Meesho s high-impact Data Science team often compared to the Avengers for our ability to solve some of the toughest data problems in India s e-commerce landscape. We build intelligent, scalable systems that serve millions of users across diverse product categories. Our work in fraud detection, inventory optimization, and platform vernacularization continues to unlock new possibilities in digital commerce. Now, as part of our Ads team, we re seeking a visionary Principal Data Scientist / Data Science Manager to elevate our advertising technology through cutting-edge machine learning solutions. About the Role As a leader within our AdTech division, you ll design, implement, and scale innovative ML solutions for real-time bidding, ad ranking optimization, budget pacing, and performance measurement. Your work will drive business impact and help define the future of our monetization strategy. Key Responsibilities Design and develop advanced bidding and budget pacing algorithms to optimize ad spend and ROI Create experimental frameworks to measure ad effectiveness and attribution Collaborate cross-functionally to transform business needs into efficient AI/ML-based solutions Define and communicate the long-term data science roadmap with business and tech leadership Mentor junior data scientists and guide team-level strategy Lead research initiatives in ML, auction theory, and AdTech domains Required Qualifications B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience Strong expertise in auction theory, predictive modeling, causal inference, and reinforcement learning Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow Experience with big data tools and environments Proven ability to mentor teams and manage complex analytical projects Excellent written and verbal communication skills Preferred Qualifications M.Tech or Ph.D. in Computer Science or related discipline with ML specialization 3+ years of experience working in AdTech, real-time bidding systems, or programmatic advertising Track record of taking ML research to production Publications in top-tier AI conferences (e.g., NeurIPS, ICML, ICLR, KDD, CVPR, AAAI) About Meesho Meesho is India s top-rated e-commerce workplace and the first Indian horizontal e-commerce platform. We empower over 1.75 million sellers and serve customers across every serviceable pincode in India. Our platform enables small businesses and entrepreneurs to thrive online by offering zero commission, lowest shipping cost, and state-of-the-art logistics support. We combine local relevance with a strong technology backbone to deliver a uniquely inclusive shopping experience. Our Mission Democratizing Internet Commerce for Everyone We aim to enable 100 million small businesses to sell online. Our seller-first approach, innovation-first culture, and focus on the underserved population of Bharat drive everything we do. Our Culture & Benefits At Meesho, we ve built a people-first, high-performance culture backed by 11 guiding principles (our "Mantras"). Our employees benefit from a workplace that encourages reflection, continuous growth, and mobility. What We Offer: Competitive compensation including equity options and performance bonuses Comprehensive wellness support via our MeeCare Program medical, mental, and financial wellbeing Flexible benefits, including generous leave policies, parental support, and L&D assistance Support with relocation, telehealth, fitness, and recreational discounts Frequent engagement activities, performance recognition, and a fun, inclusive environment If you are ready to lead transformative projects in advertising and machine learning at scale, apply today and help us redefine commerce in India. Apply now and join Meesho s Data Science revolution. Qualification : B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience
Email Marketing & CRM Automation Specialist
Aezion Technologies Pvt Ltd
Role: Email Marketing & CRM Automation Specialist Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to delivering outstanding value across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We are dedicated to exceeding client expectations and stand by our promise: "Get it right, or make it right." At Aezion, we view our work as more than a job; it s a ministry that reflects our core values. Our Culture: Aezion is driven by our Purpose Love others like Christ and guided by our values of Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe that service defines us, and our dedicated team of 200+ employees work with passion to transform our clients into lifelong partners. Role Overview: We are looking for an Email Marketing & CRM Automation Specialist to join our team and take ownership of lead management and automation processes. You will be responsible for managing CRM software, creating automated workflows, and driving customer engagement through email campaigns. Your expertise in CRM systems, email marketing, and lead nurturing will be critical in optimizing lead conversion and ensuring effective customer communication. Key Responsibilities: CRM Management: Oversee CRM software to organize, store, and manage lead data effectively. Ensure data is up-to-date and accurate for marketing and sales teams. Email Automation & Workflows: Develop and optimize automated email workflows and sequences for lead nurturing, customer engagement, and sales funnel management. Lead Scoring & Segmentation: Implement lead scoring models to prioritize leads based on engagement and behavior, ensuring that the most promising prospects are addressed first. CRM Data Analysis: Track and analyze CRM data to monitor performance, identify trends, and suggest improvements to the marketing strategy. CRM Integration: Integrate CRM with other marketing tools and platforms to ensure smooth workflows and data sharing across systems. Lead Nurturing: Manage and optimize lead nurturing strategies in a B2B environment, ensuring consistent engagement and progression through the sales funnel. Required Skills and Experience: CRM Expertise: Proficiency in using CRM platforms such as HubSpot, Salesforce, or similar to manage lead data and drive marketing automation. Marketing Automation: Advanced skills in setting up, optimizing, and maintaining marketing automation workflows and email campaigns. Data Analysis & Segmentation: Strong experience in customer data analytics, segmentation, and reporting to ensure targeted and personalized marketing efforts. Lead Nurturing in B2B: Expertise in lead nurturing, particularly within a B2B environment, managing sales funnels, and maximizing lead conversion rates. CRM & Marketing Integration: Ability to integrate CRM systems with other marketing technologies and tools to create a seamless experience for both customers and internal teams. Email Marketing Tools: Proficiency in email marketing platforms and tools, with a focus on driving engagement and optimizing email performance. Preferred Qualifications: Experience with HubSpot CRM or other advanced marketing automation platforms. Proven track record in managing large-scale email marketing campaigns and nurturing leads in a B2B environment. Strong understanding of customer behavior, lead scoring, and email campaign optimization.
Brand And Media Customer Success Leader
Nielseniq
Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.
Digital Marketer
Locus
Job Title: Digital Marketer Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the Role We re transforming the way businesses connect with audiences through digital distribution strategies. We are seeking a seasoned professional to lead our digital distribution function, overseeing paid campaigns and multi-channel content delivery that drive measurable impact. In this role, you will architect and execute strategic digital campaigns across platforms such as Google Ads, Meta Ads, and LinkedIn Ads, ensuring every initiative delivers maximum ROI while enhancing our brand s reach and influence. Key Responsibilities: Campaign Strategy & Execution: Design, implement, and refine comprehensive digital distribution strategies that integrate paid, earned, and organic channels. Performance Management: Oversee campaign budgets, bidding strategies, A/B testing, and data analysis to optimize performance and drive conversion metrics. Content Amplification: Collaborate with creative and content teams to ensure high-impact messaging is distributed effectively across digital channels. Stakeholder Collaboration: Act as a strategic partner to internal teams, delivering actionable insights and aligning distribution efforts with broader business objectives. Qualifications: 5 7 years of robust experience in digital performance marketing and distribution strategy, ideally with exposure to large-scale campaigns. Expertise in managing digital advertising platforms, including Google Ads, Meta Ads, and LinkedIn Ads, coupled with a strong analytical foundation using tools like Google Analytics and advanced tracking methodologies. Proven ability to develop and execute strategies that balance creativity with data-driven decision making. Exceptional communication, project management, and leadership skills, with a track record of delivering high-impact results in dynamic, fast-paced environments. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.
Senior Marketing Manager, India, Dme Digital
Adobe
About Adobe: At Adobe, we re dedicated to changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. We are passionate about enabling people to create beautiful, powerful images, videos, and apps, while transforming how companies engage with their customers across every screen. Our mission is to hire the best talent and foster an environment where everyone is respected and has access to equal opportunities. We believe that new ideas can come from anyone within the organization, and the next big idea could be yours! Role Overview: As part of the APAC Marketing team, you will play a senior role in driving the India DME Digital Marketing Strategy for Adobe s Creative Cloud and Document Cloud. With your expertise in B2C digital marketing, you ll lead the development, execution, and optimization of strategies that will help achieve business goals for these key products in the Indian market. You will be a data-driven marketer with a deep understanding of the India market, able to craft breakthrough marketing campaigns that inspire, drive product adoption, and build long-term customer value. As a customer-focused leader, you ll thrive in a fast-paced, matrixed organization and work closely with cross-functional teams to execute your vision. What You ll Do: Drive India Marketing Strategies: Develop and implement strategies that drive awareness, engagement, and conversion for Adobe Creative Cloud and Acrobat portfolios in the Indian market. Lead Full-Funnel Marketing Programs: Collaborate with cross-functional teams including Media, PR & Social, Lifecycle Marketing, and Adobe.com to deliver integrated marketing campaigns aligned with business goals. Champion Innovation and Creativity: Leverage audience insights and marketing analytics to continuously innovate and refine campaigns that achieve business targets and key performance indicators (KPIs). Cross-Functional Collaboration: Work closely with Product Marketing and Go-to-Market teams to ensure alignment on annual strategies and business goals. Project Management: Lead campaign launches, manage creative agencies, and coordinate with teams across the business to communicate timelines and deliverables effectively. Forecasting and Budget Management: Plan and manage the budget for marketing programs, ensuring performance is tracked and aligned with defined metrics. Business and Marketing Reviews: Play a key role in quarterly reviews, presenting the marketing narrative for India and influencing the Executive team on strategic adjustments and trade-offs. Data-Driven Insights: Use data analytics and market insights to identify opportunities for growth and optimization, continually improving the customer journey. What We re Looking For: Proven Success: A track record of delivering significant business growth through successful marketing programs. Experience: 10+ years of B2C digital marketing experience, particularly within software or technology brands, and a deep understanding of the Indian market. Analytical Skills: Strong ability to make data-driven decisions and optimize marketing strategies based on key insights. Clear Communication: Excellent communication skills with the ability to convey ideas clearly and effectively to diverse stakeholders. Strategic Thinking: Strong critical thinking abilities, with experience translating market insights into actionable strategies focused on achieving business outcomes. Campaign Management: Expertise in running full-funnel campaigns that include digital, social media, influencer marketing, and localizing global campaigns for the Indian market. Agency Collaboration: Experience working with agencies to create compelling messaging and solutions that resonate with audiences. Customer-Focused: A deep understanding of customer needs and motivations to build exceptional marketing experiences and customer journeys. Creativity & Commercial Acumen: The ability to balance creativity with a strong commercial understanding. Project Management Skills: Excellent ability to manage multiple projects in a fast-paced environment with a keen attention to detail. Influence in a Matrix Organization: Ability to navigate and influence within a matrix organization and at all levels of the company. Education: Relevant bachelor s degree required. Product Knowledge: Familiarity with Adobe products is highly desirable. Language Skills: Proficiency in spoken and written English is required; additional languages spoken in India are a plus. At Adobe, you ll be part of an exceptional team and workplace that is recognized globally for its positive environment and culture. We are committed to fostering an atmosphere where everyone has the opportunity to grow and contribute. With our unique Check-In approach to feedback, we support each other s development and success. Adobe is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
Customer Success Solution Architect
Adobe
About Adobe At Adobe, we're changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We're on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity The Customer Success Solution Architect plays a key role in helping brands maximize the value of their customer experience management (CXM) transformation by leveraging Adobe's solutions to deliver personalized, impactful experiences across all channels. In this role, you will work with customers who are struggling to fully utilize or realize the value of their Adobe Digital Experience (DX) solutions. Your expertise will guide them in operationalizing teams, solving complex challenges, and advising on strategies and technology to support their CXM transformation. What You ll Do Strategize and Architect Solutions: Collaborate with customers to understand their business requirements and translate them into a North Star architecture, recommending Adobe solutions to enhance their digital experiences. Solve Customer Challenges: Dive deep into architecture and advise on strategies that help customers unlock the full potential of their Adobe investment, addressing issues in customer experience management. Customer & Internal Collaboration: Maintain strong governance, communication, and organizational change, both with the customer and internally, working closely with the Ultimate Success Organization, Sales teams, and other customer-facing teams. Cross-Team Collaboration: Provide regular feedback and work with Product Management, Engineering, Product Marketing, and Service Marketing to ensure customer needs are addressed. Innovation: Identify opportunities across multiple customers and create new solutions that can be implemented at scale, helping to build out standard processes for future success. What You Need To Succeed Experience: 10+ years of relevant experience in enterprise architecture advisory, particularly in Adobe Digital Experience solutions. Expertise in Adobe DX Solutions: Deep knowledge of Adobe solutions such as AEM, Campaign, AEP, and related apps like CDP, CJA, or AJO, with a focus on integration and implementation to realize value. Problem-Solving: A creative and innovative mindset to solve complex technical problems and make impactful decisions that drive customer success. Communication Skills: Ability to explain complex ideas clearly, both verbally and in writing, to customers and internal teams. Customer-Centric Focus: A track record of building strong relationships with customers, leading change, and driving impactful technical solutions. Integration Knowledge: Familiarity with enterprise application integration (EAI) concepts, APIs, microservices, middleware, and AI/ML concepts to drive effective communication between customer applications. Ad Tech Experience: Experience with ad technology platforms such as DMPs, DSPs, Ad servers, and Cross-Device Tracking systems. Data Architecture Knowledge: Familiarity with CRM systems, email platforms, data lakes, data warehousing, and big data architectures to support optimal data management. Emotional Intelligence: Strong interpersonal skills and the ability to lead with emotional intelligence, building trust and rapport with customers and internal stakeholders. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
Senior/customer Success Executive (ads Management)
Shopalyst Technologies
Senior/Customer Success Executive (Ads Management) About the Role: Senior/Customer Success Executive (Ads Management) As a Customer Success Executive (Ads Management), you will work towards enhancing the customer experience throughout their journey of our product usage. This will need you to deep dive into the customer business and the software and help the customers with various insights and the right moment and enhance their product usage experience at the same time work with the product team to define various features. Communicate effectively with both internal and external senior-level management to understand customer needs. This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships. This role will be based out of Bengaluru, KA. Responsibilities Help our customers automate their digital ad activations using our Universal Ads Manager (across Social, Search, Video and Display) Leverage audience intelligence from our platform to help targeting precision in campaigns Leverage full funnel insights from our platform and help optimize campaigns Build lasting relationships with key customers and agency partners based on product advertising and service quality. Analysing and sharing reports to clients based on campaign performance. Requirements 3 6 years of experience in digital media planning and operations An understanding of campaign setup on popular platforms like Facebook, Google Ads and DV360 Strong data and analytical skills Experience in campaign management, analytics and ad serving technologies Experience in audience solutions like DMP/CDP We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience 3 6 years of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Senior Customer Success Executive - Ad Automation
Shopalyst Technologies
Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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