AD Copy Optimization Jobs in Bengaluru

SEO Content Writer Location: Bengaluru Type: Full-Time Experience: 3+ Years Role Overview We are looking for a strategic SEO Content Writer to take full ownership of content planning, execution, and distribution. You will bridge the gap between creative storytelling and SEO data, optimizing content through experimentation to drive organic growth and ensure brand consistency across all digital channels. Core Writing Expertise: Long-Form Mastery: 3+ years of experience crafting high-quality blogs, landing pages, and website copy. B2C/D2C Marketing: Proven track record in creating SEO-friendly content that resonates with individual consumers. Domain Knowledge: Deep familiarity with the Study Abroad industry; comfortable editing and writing on complex international education topics. Technical & SEO Skills: SEO Tools: Proficiency in Keyword Research; experience with Semrush is a significant plus. Content CMS & Design: Hands-on experience with WordPress, Grammarly, and Canva. Data-Driven Mindset: Ability to analyze performance metrics and iterate content based on results. Key Responsibilities Strategy Execution: Lead content initiatives that align with SEO goals and broader business objectives. Performance Optimization: Conduct content experiments and refine strategies to enhance conversion and reach. Brand Governance: Establish and maintain content guidelines to ensure a consistent voice across all touchpoints. Cross-Functional Collaboration: Partner with SEO analysts, designers, and SMEs to deliver high-impact long-form content under tight deadlines. Behavioral Traits Problem Solver: Ability to navigate complex content challenges and deliver measurable results. Agile & Proactive: A team player who can pivot based on industry trends and organizational needs. Effective Communicator: Provides clear feedback and collaborates efficiently across diverse departments. Bonus Points Experience in International Education or a global-focused content team. Advanced understanding of Organic Traffic drivers and search engine algorithm trends.

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc

Job Title: Assistant Manager Performance Marketing Location: Bangalore Department: Performance Marketing Employee Type: Full-time Experience Required: 3 6 years Position Overview We are seeking a results-oriented Assistant Manager - Performance Marketing to lead our efforts across Google advertising (Web & App), SEO, ASO, and website performance optimization. This role is crucial to driving both paid and organic user growth, enhancing digital discoverability, improving user experience, and boosting conversion rates. The ideal candidate combines strategic vision with hands-on execution skills and has deep expertise in performance marketing, search optimization, and mobile growth strategies. Key Responsibilities Google Campaigns (Web & App): Strategize, execute, and optimize Google Ads campaigns across platforms including UAC, Performance Max, Search, and TROAS. Manage cross-channel ad campaigns to acquire high-intent users for both websites and mobile apps. Define audience segments, manage bidding strategies and budgets, and conduct creative testing to improve engagement and ROI. Collaborate with creative, product, and data teams to deliver targeted, performance-driven campaigns. Search Engine Optimization (SEO): Own and evolve the SEO roadmap to enhance organic rankings, traffic, and search visibility. Conduct technical, on-page, and off-page SEO audits and coordinate implementation with content and development teams. Develop content strategies aligned with keyword research, user intent, and business goals. Track and analyze key SEO metrics using tools such as Google Search Console, SEMrush, Ahrefs, and Screaming Frog. Hands-on experience managing CMS and web hosting platforms. App Store Optimization (ASO): Lead ASO initiatives for the Google Play Store to increase app visibility and installs. Optimize app metadata including titles, descriptions, keywords, screenshots, and videos based on data insights. Run A/B tests using Store Listing Experiments and ASO tools like AppTweak or SensorTower. Monitor app store rankings, user reviews, and competitor performance to inform strategy. Experience: 4+ years in digital marketing with proven success in Google Ads, SEO, ASO, and website performance optimization. Expertise: Deep understanding of web and app acquisition strategies, Google Ads platforms (including Firebase and GA4), and ASO/SEO tools. Analytical Skills: Strong ability to interpret data and translate insights into actionable marketing strategies. Technical Knowledge: Familiarity with web technologies, mobile user acquisition funnels, and performance measurement tools. Certifications: Google Ads and Google Analytics certifications preferred. Additional Tools: Experience with Firebase, Appsflyer or other Mobile Measurement Partners (MMPs), Google Play Console, Google AdMob, and Adsense. Soft Skills: Excellent communication, collaboration, and project management abilities. If you re passionate about driving growth through performance marketing and thrive in a fast-paced environment, we d love to connect with you.

Job Title: Senior Developer SQL & Snowflake Location: Bangalore, India Experience: 7+ Years (Minimum 3+ years in Snowflake) Employment Type: Full-Time Job Overview: We are seeking a highly skilled Senior Snowflake Developer to join a global financial services project for a client operating in public/private loans, CLOs, and long/short credit. The ideal candidate will bring expertise in Snowflake, SQL, Coalesce, and Fivetran, with a strong background in data integration and cloud-based data warehousing. You will be instrumental in driving forward key data initiatives and delivering innovative, scalable data solutions in a fast-paced, agile environment. Key Responsibilities: Design, develop, and optimize Snowflake objects including databases, schemas, tables, views, and stored procedures. Build and maintain Snowflake data pipelines utilizing tools like SnowSQL, SnowPipe, Streams, and Tasks. Implement data loading strategies using COPY, PUT, GET, LIST, and REMOVE commands for batch and bulk data movement. Ensure seamless migration and integration of data from Azure Cloud to Snowflake with high attention to performance and data integrity. Define and manage Snowflake roles, custom role hierarchies, masking policies, and network policies for enhanced security and governance. Use Coalesce and Fivetran for designing and managing ETL/ELT workflows that extract and transform data from MS SQL Server. Write complex T-SQL queries, stored procedures, triggers, and functions for data transformation and reporting. Collaborate closely with cross-functional teams to understand requirements and translate them into technical solutions. Participate in Agile sprints, offering technical guidance, solution design, and timely issue resolution. Required Skills & Qualifications: 8+ years of total IT experience with at least 3+ years of Snowflake development experience. In-depth understanding of Snowflake architecture, utilities, and performance optimization techniques. Strong expertise in MS SQL Server with proficiency in writing advanced T-SQL scripts. Hands-on experience with ETL tools like Coalesce and Fivetran. Proficiency in Azure Data Integration strategies and tools. Excellent problem-solving and communication skills. Experience working in an Agile development environment. Preferred Skills: Prior exposure or high-level understanding of hedge funds, private equity, or private debt domains. Familiarity with data governance and compliance requirements in financial institutions. What s on Offer: Competitive and above-market salary. Hybrid work model with flexibility. Opportunity to work on cutting-edge technology in global financial markets. Collaborative, innovation-driven team culture. Education: Bachelor s degree in Computer Science, Information Technology, Finance, Economics, or a related discipline.

Job Title: Marketing & Content Associate | 6-12 Months Experience | Social Media, Content Creation | Bangalore, India Location: Bangalore, Karnataka, India About the Role: We re looking for a passionate Marketing & Content Associate to join our dynamic team in Bangalore. If you love crafting compelling stories, managing social media, and shaping brand voices, this role offers you ownership, variety, and real impact. You ll work closely with leadership and cross-functional teams to bring our brand to life across channels from social media posts to website content and podcasts. Key Responsibilities: Social Media Management: Plan, write, and publish engaging posts across LinkedIn, Twitter, and Instagram Content Creation: Produce short-form and long-form content including blog posts, taglines, website copy, and podcast blurbs Website Management: Coordinate with teams to make minor updates on our WordPress website Podcast Support: Assist in planning, scripting, and promoting podcast episodes Presentation Design: Create visually appealing decks for both internal and external use using tools like Canva or Figma Marketing Coordination: Support marketing campaigns, events, newsletters, and brainstorming sessions Analytics & Optimization: Track performance metrics, analyze what works, and continually improve marketing efforts Collaborate closely with leadership and contribute creative ideas that translate into real campaigns Requirements: 6 to 12 months of experience in marketing, content writing, or communications (internships count!) Excellent writing and storytelling skills with strong attention to grammar and detail Comfortable using or eager to learn tools like Canva, WordPress, PowerPoint, and Figma A social media native who understands platform trends and audience engagement High-energy self-starter with a curious mind and passion for learning Ability to thrive in a fast-paced, evolving environment Education: Bachelor s or Master s degree in Marketing, Communications, Journalism, or related field Desirable Skills: Experience with marketing analytics and data-driven learning Open Positions: 1 Be part of a vibrant team where your ideas make a difference Gain hands-on experience across multiple marketing channels Grow your skills and career with a company that values creativity and innovation Qualification : Bachelors or Masters degree in Marketing, Communications, Journalism, or related field

Performance Marketing Specialist Location: Bangalore Experience: 3-5 Years Company: KredX About KredX Founded in 2015, KredX has grown into a comprehensive financial solutions ecosystem, helping businesses of all sizes manage working capital efficiently. KredX is India s leading integrated supply chain finance solutions provider, uniquely holding both RBI s TReDS license and IFSCA s ITFS license. Our key platforms include: DTX (Domestic Trade Exchange): RBI-licensed platform enabling MSMEs to access early payments through invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform offering seamless cross-border trade finance. CMS (Cash Management Solutions): AI-driven finance automation for streamlined enterprise financial operations. DTX (dtxindia.in) is powered by KredX, enabling MSMEs to get paid early with the lowest cost, supported by advanced finance automation technology for a secure and fast process. Role Overview We are seeking a Performance Marketing Specialist to lead and optimize paid marketing campaigns while contributing to the broader digital marketing strategy. This hands-on role requires expertise in platforms like Google Ads and Meta Ads, a strong analytical mindset, and a passion for driving measurable growth. Key Responsibilities Plan, execute, and optimize paid advertising campaigns across Google, Meta, and other digital platforms. Contribute to overall digital marketing strategies including campaign planning and channel mix decisions. Manage budgets effectively, tracking key performance indicators like CPC, CPA, and ROAS. Conduct A/B testing on creatives, copy, and targeting to maximize campaign effectiveness. Collaborate with content and design teams to create impactful marketing assets. Analyze campaign performance data and prepare actionable reports with insights and recommendations. Monitor brand presence across paid and organic social channels, coordinating with internal teams for cohesive messaging. Stay updated on the latest platform features, industry trends, and best practices to continuously improve campaigns. Requirements 3 to 5 years of experience in paid digital marketing. Proven track record managing performance campaigns with measurable ROI. Strong analytical skills and comfort with campaign data analysis. Proficiency in Google Ads, Meta Ads Manager, and Google Analytics. Strategic thinker with strong execution capabilities. Experience working in startups or fast-paced environments is a plus.

Marketing Reporting Analyst (Night Shift 8:30 PM to 5:30 AM IST) Location: Bangalore, India Office About the Team At Rubrik, our Marketing Team is growing rapidly and plays a pivotal role in driving the company s mission to secure the world s data. We push boundaries, challenge convention, and thrive on innovative thinking. With a culture rooted in opportunity and empowerment, we bring bold ideas to life and deliver measurable impact. Join us in shaping a fresh perspective in the world of data security. Let s be unstoppable, together. About the Role This is a night shift position, supporting our global marketing initiatives and ensuring timely reporting and insights for the U.S. team. What You ll Do Data Analysis & Reporting Analyze marketing performance across digital (organic & paid), traditional channels, and campaigns. Build and maintain dashboards and performance reports using tools like Tableau and Google Sheets/Excel. Performance Measurement Partner with the Sr. Manager of Marketing Analytics to implement the performance measurement roadmap. Track and report key metrics: lead generation, conversion rates, campaign spend, marketing ROI. Insights & Optimization Identify data trends and deliver actionable insights to improve marketing strategy. Support A/B testing, multi-touch attribution, and budget monitoring efforts. Handle ad hoc reporting requests from stakeholders. Data Integrity & Collaboration Ensure high data accuracy and resolve data quality issues proactively. Collaborate with IT and Data Engineering to maintain best practices for database management. Work cross-functionally with Marketing, Sales, Data Science, and IT to align reporting practices and deliver business insights. Contribute to the development of attribution models for marketing impact assessment. What You ll Bring 4 5 years of experience in an analytical role (marketing, finance, or related field). Bachelor's degree in Finance, Accounting, Marketing Analytics, or a related discipline. Expertise in Excel and Google Sheets advanced formulas, pivot tables, and data visualization. Experience with Tableau or Power BI. Solid grasp of financial concepts and their application in marketing analysis. Familiarity with Salesforce and marketing automation platforms (e.g., Marketo, HubSpot) is a plus. Working knowledge of SQL and relational databases. Strong attention to detail and ability to manage multiple priorities and deadlines. Excellent verbal and written communication skills able to translate complex data for non-technical audiences. A growth mindset and a proactive, solutions-oriented approach to challenges. Be part of a mission-driven company at the forefront of data security. Work alongside industry innovators and contribute to a fast-scaling marketing function. Enjoy a collaborative environment where your insights directly influence business outcomes. Access growth opportunities in a company recognized by Gartner and awarded the Red Dot Design Award. About Rubrik Rubrik (NYSE: RBRK) is redefining data security with Zero Trust Data Security . We help organizations across the globe stay resilient in the face of cyberattacks, insider threats, and disruptions. Rubrik Security Cloud, powered by machine learning, secures data across hybrid and cloud environments, ensuring data integrity, availability, and rapid recovery.

Job Title: Azure Infrastructure Architect Location: Bengaluru, Karnataka, India Department: Engineering About CloudSEK CloudSEK is one of India s leading cybersecurity product companies, focused on leveraging Artificial Intelligence and Machine Learning to identify and resolve digital threats in real-time. With a strong portfolio of products like CloudSEK XVigil, BeVigil, and SVigil, we provide advanced solutions for attack surface monitoring, cybersecurity risk management, and software supply chain protection. We are headquartered in Singapore and have expanded rapidly across India, Southeast Asia, and the Americas. At CloudSEK, we prioritize innovation, agility, and building impactful products that keep our customers ahead of emerging cybersecurity threats. About the Role: Azure Infrastructure Architect CloudSEK is looking for an Azure Infrastructure Architect to design, implement, and optimize cloud infrastructure solutions on Microsoft Azure. The ideal candidate will have deep expertise in Azure services, infrastructure automation, and security best practices, with a strong background in cloud architecture patterns. You will work closely with various stakeholders to align cloud strategies with business objectives, ensuring high availability, security, and scalability of enterprise applications. Key Responsibilities Cloud Architecture & Design: Design and implement highly scalable, resilient, and secure cloud infrastructure solutions on Microsoft Azure. Develop cloud adoption strategies, migration plans, and hybrid cloud architectures to meet business needs. Create architecture blueprints, reference architectures, and best practices tailored to Azure environments. Ensure compliance with the Azure Well-Architected Framework and other industry standards. Infrastructure & Automation: Architect and automate Infrastructure as Code (IaC) using tools like Terraform, ARM templates, Bicep, and Ansible. Implement CI/CD pipelines for infrastructure deployment using Azure DevOps, GitHub Actions, or Jenkins. Automate cloud operations, monitoring, and governance using Azure Automation, PowerShell, and Python. Security & Compliance: Design and enforce Azure security best practices including Azure Policy, RBAC, NSGs, Key Vault, Defender for Cloud, and Sentinel. Ensure adherence to regulatory frameworks like ISO 27001, SOC 2, GDPR, and HIPAA. Perform threat modeling, risk assessments, and define zero-trust architectures. Networking & Hybrid Cloud: Design and optimize Azure Virtual Networks (VNet), ExpressRoute, VPN Gateway, and Load Balancers for seamless operations. Implement hybrid cloud architectures, integrating on-premises data centers with Azure via Azure Arc. Optimize network performance, DNS, CDN, and traffic routing in cloud-native environments. Performance Optimization & Cost Management: Leverage Azure Cost Management to implement cost-effective cloud solutions and manage reserved instances. Optimize cloud resource utilization using Autoscaling, VM sizing, and Serverless computing models. Define and implement cloud governance policies to control costs and improve operational efficiency. Collaboration & Stakeholder Engagement: Collaborate with DevOps, Security, and Application teams to align infrastructure solutions with business needs. Provide technical leadership and guidance to engineering teams, ensuring alignment with industry trends and best practices. Act as a trusted advisor to leadership on cloud strategies, emerging technologies, and technical decision-making. Required Skills & Qualifications Technical Expertise: Azure Services: Experience with Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure Storage, Azure SQL, CosmosDB, and Azure Networking (VNet, NSG, VPN, ExpressRoute). Automation & IaC: Expertise in Terraform, ARM Templates, Bicep, Ansible, PowerShell, Python. DevOps & CI/CD: Knowledge of Azure DevOps, GitHub Actions, Jenkins, Kubernetes, Docker. Security & Compliance: Familiarity with Azure Security Center, Azure AD, Key Vault, Microsoft Defender for Cloud, Sentinel, and Zero Trust Model. Networking & Hybrid Cloud: Experience with ExpressRoute, Load Balancers, Private Link, Virtual WAN, Azure Arc. Monitoring & Logging: Proficiency with Azure Monitor, Log Analytics, Prometheus, and Grafana. Cloud Migration: Hands-on experience in cloud migrations using Azure Migrate, including planning and execution. Soft Skills: Strong problem-solving and analytical abilities. Excellent communication and stakeholder management skills. Ability to work in agile environments and across cross-functional teams. A passion for continuous learning and staying updated with the latest Azure technologies. Preferred Qualifications: Azure Certifications such as Azure Solutions Architect Expert (AZ-305), Azure Security Engineer (AZ-500), or Azure DevOps Engineer (AZ-400). Experience with multi-cloud environments (AWS, GCP). Familiarity with database technologies (SQL, NoSQL, PostgreSQL, MySQL). Location Bengaluru, Karnataka, India Education/Qualification Bachelor s degree in Engineering or Technology (B.Tech/BE). Years of Experience 10 to 15 years of professional experience in cloud infrastructure and architecture design. Be part of a fast-growing startup where you can make a direct impact. Competitive salary and a comprehensive benefits package. Access to cutting-edge technologies and continuous learning opportunities. Flexible working hours and a collaborative work culture focused on innovation and growth. If you're an experienced Azure Infrastructure Architect passionate about designing and optimizing cloud solutions with Microsoft Azure, we would love to hear from you! Join CloudSEK and be part of a forward-thinking team revolutionizing the cybersecurity landscape. Qualification : Bachelors degree in Engineering or Technology (B.Tech/BE).

Principal Data Scientist / Data Science Manager Ads Team Location: Bangalore, Karnataka | Department: Tech Shape the Future of AdTech at Meesho Join Meesho s high-impact Data Science team often compared to the Avengers for our ability to solve some of the toughest data problems in India s e-commerce landscape. We build intelligent, scalable systems that serve millions of users across diverse product categories. Our work in fraud detection, inventory optimization, and platform vernacularization continues to unlock new possibilities in digital commerce. Now, as part of our Ads team, we re seeking a visionary Principal Data Scientist / Data Science Manager to elevate our advertising technology through cutting-edge machine learning solutions. About the Role As a leader within our AdTech division, you ll design, implement, and scale innovative ML solutions for real-time bidding, ad ranking optimization, budget pacing, and performance measurement. Your work will drive business impact and help define the future of our monetization strategy. Key Responsibilities Design and develop advanced bidding and budget pacing algorithms to optimize ad spend and ROI Create experimental frameworks to measure ad effectiveness and attribution Collaborate cross-functionally to transform business needs into efficient AI/ML-based solutions Define and communicate the long-term data science roadmap with business and tech leadership Mentor junior data scientists and guide team-level strategy Lead research initiatives in ML, auction theory, and AdTech domains Required Qualifications B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience Strong expertise in auction theory, predictive modeling, causal inference, and reinforcement learning Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow Experience with big data tools and environments Proven ability to mentor teams and manage complex analytical projects Excellent written and verbal communication skills Preferred Qualifications M.Tech or Ph.D. in Computer Science or related discipline with ML specialization 3+ years of experience working in AdTech, real-time bidding systems, or programmatic advertising Track record of taking ML research to production Publications in top-tier AI conferences (e.g., NeurIPS, ICML, ICLR, KDD, CVPR, AAAI) About Meesho Meesho is India s top-rated e-commerce workplace and the first Indian horizontal e-commerce platform. We empower over 1.75 million sellers and serve customers across every serviceable pincode in India. Our platform enables small businesses and entrepreneurs to thrive online by offering zero commission, lowest shipping cost, and state-of-the-art logistics support. We combine local relevance with a strong technology backbone to deliver a uniquely inclusive shopping experience. Our Mission Democratizing Internet Commerce for Everyone We aim to enable 100 million small businesses to sell online. Our seller-first approach, innovation-first culture, and focus on the underserved population of Bharat drive everything we do. Our Culture & Benefits At Meesho, we ve built a people-first, high-performance culture backed by 11 guiding principles (our "Mantras"). Our employees benefit from a workplace that encourages reflection, continuous growth, and mobility. What We Offer: Competitive compensation including equity options and performance bonuses Comprehensive wellness support via our MeeCare Program medical, mental, and financial wellbeing Flexible benefits, including generous leave policies, parental support, and L&D assistance Support with relocation, telehealth, fitness, and recreational discounts Frequent engagement activities, performance recognition, and a fun, inclusive environment If you are ready to lead transformative projects in advertising and machine learning at scale, apply today and help us redefine commerce in India. Apply now and join Meesho s Data Science revolution. Qualification : B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience

Engineer, Principal/Manager - Machine Learning, AI Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited General Summary Qualcomm is seeking an experienced and visionary Principal AI/ML Engineer to lead research, development, and optimization of AI inference systems. This role involves developing high-performance AI models, optimizing deployments across various hardware platforms, and contributing to research in model compression, quantization, and hardware-aware optimization. Education & Experience PhD with 6+ years, Master's with 7+ years, or Bachelor's with 8+ years in Engineering, CS, or related field. 20+ years of experience in AI/ML development; 5+ years in inference optimization and debugging. Key Responsibilities Model Optimization & Quantization Optimize models using quantization (INT8, INT4, mixed precision), pruning, and knowledge distillation. Implement PTQ and QAT techniques for deployment. Experience with TensorRT, ONNX Runtime, OpenVINO, TVM. AI Hardware Acceleration & Deployment Target platforms: Hexagon DSP, CUDA GPUs, TPUs, NPUs, FPGAs, Habana Gaudi, Apple Neural Engine. Use Python APIs: cuDNN, XLA, MLIR for hardware acceleration. Benchmark and debug performance across platforms. AI Research & Innovation Research on efficient AI inference: model compression, low-bit precision, sparse computing. Explore architectures like Sparse Transformers, Mixture of Experts, Flash Attention. Publish in ML conferences: NeurIPS, ICML, CVPR; contribute to open-source projects. Technical Expertise Optimization of LLMs, LMMs, LVMs for inference. Deep Learning frameworks: TensorFlow, PyTorch, JAX, ONNX. Expert in CUDA, cuPy, Numba, TensorRT, ONNX Runtime, OpenVINO. Skilled in Python for scalable AI development. Experience with ML runtime delegates: TFLite, ONNX, Qualcomm AI Stack. Debugging: Netron, TensorBoard, PyTorch Profiler, Nsight, perf, Py-Spy. Cloud inference: AWS Inferentia, Azure ML, GCP AI Platform, Habana Gaudi. Hardware-aware optimization: oneDNN, ROCm, MLIR, SparseML. Contributions to open-source and research publications are a strong plus. Leadership & Collaboration Lead a team of engineers in Python-based AI inference and optimization. Collaborate with researchers, software engineers, DevOps, and hardware vendors. Define debugging, deployment, and performance tuning best practices.

Job Title: Principal Cloud Development Engineer Location: Bengaluru, India About Cloud Software Group: Cloud Software Group (CSG), home to Citrix and TIBCO, is one of the largest global providers of cloud-based technologies, empowering over 100 million users worldwide. As a Principal Cloud Development Engineer, you will play a pivotal role in shaping the future of Desktop-as-a-Service (DaaS) solutions helping deliver secure, scalable, and intelligent platforms that drive modern work experiences from anywhere. We re entering an era of accelerated innovation and transformation now is the perfect time to bring your technical leadership, cloud expertise, and mentorship mindset to the forefront. About This Team: The DaaS team at CSG is responsible for designing and building scalable and resilient cloud-native microservices that power Citrix s core virtualization offerings. This team collaborates across product, architecture, operations, and customer success groups to build next-gen capabilities on Azure, AWS, and other hybrid environments. Your Role and Responsibilities: As a Principal Cloud Development Engineer, you will be expected to: Lead design and architecture discussions for cloud-native solutions within the Citrix DaaS product line. Drive the development of scalable and secure backend features, with emphasis on business logic, cloud security, and performance. Mentor junior and senior engineers, guiding them in coding best practices, design decisions, and technical growth. Collaborate with Product Managers, UX Designers, Support, and Site Reliability Engineers to build customer-centric features and maintain high service uptime. Contribute to strategic technical initiatives, including the adoption of Gen AI tools, DevSecOps automation, and performance tuning of production systems. Participate in on-call escalation support, helping debug complex issues and lead incident resolution. Promote a culture of continuous learning and improvement through code reviews, technical sessions, and post-incident analysis. Required Experience and Skills: 14+ years of experience in cloud software development using .NET (C#), Java, or equivalent Object-Oriented Programming languages. Strong computer science fundamentals (algorithms, data structures, systems design). Proven track record in building and leading cloud-native microservices with modern deployment practices (CI/CD, IaC, Kubernetes, Docker). Strong cloud platform expertise, especially in Microsoft Azure or Amazon EC2. Deep understanding of cloud security, including identity/access management, encryption, compliance, and incident response. Advanced knowledge in automation scripting (Python, PowerShell). Familiarity with troubleshooting tools like Sumo Logic, Splunk, or equivalent observability platforms. Experience with Terraform, CI/CD pipelines, and managing Kubernetes-based deployments. Strong communication, collaboration, and mentoring abilities. Preferred Qualifications: Prior experience building secure services in the DaaS, VDI, or enterprise SaaS domain. Hands-on experience with Azure Active Directory, Microsoft AD, or other identity solutions. Moderate understanding of cryptographic protocols and encryption standards. Familiarity with Agile/SAFe development methodologies. Contributions to open-source or technical publications are a plus. Impact: Influence the architecture and direction of mission-critical cloud platforms used globally. Mentorship: Be a technical leader shaping the next generation of engineers. Innovation: Work with a company at the edge of a "Cambrian leap" in cloud evolution. Culture: Inclusive, forward-thinking, and driven by curiosity and collaboration. Flexibility & Benefits: Competitive salary, performance bonus, flexible work model, health insurance, wellness programs, and more. Equal Opportunity Statement: Cloud Software Group is committed to Equal Employment Opportunity and prohibits unlawful discrimination of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

Job Title: Content Writer Location: Bengaluru, India Type: Full-Time Job Description We are looking for a Creative and Talented Content Writer to join our team in Bengaluru. As a Content Writer, you will be responsible for crafting engaging and informative content for websites, mobile apps, blogs, and social media campaigns. If you have a flair for creative writing, an eye for detail, and a passion for delivering content that resonates with audiences, we d love to hear from you! Key Responsibilities Content Creation: Develop and edit content for various websites and mobile apps. Write engaging blog posts on diverse topics, ensuring high-quality content that attracts and retains users. Produce creative writing for social media campaigns to support brand messaging and customer engagement. Content Planning: Assist in planning and implementing the monthly content calendar to ensure timely and relevant content delivery. Work collaboratively with the marketing team to align content with business goals and campaigns. Newsletter Development: Write and distribute regular newsletters to internal and external customers, keeping them informed and engaged with the latest company updates and product developments. Simplifying Complex Concepts: Translate complex product and policy concepts into simple, jargon-free language that is easy for readers to understand. Collaboration & Communication: Work closely with cross-functional teams (marketing, design, development) to ensure content aligns with branding and goals. Contribute to brainstorming sessions for new content ideas. Skills & Qualifications Strong Writing & Editing Skills: Exceptional writing skills with an ability to edit and craft clear, concise, and engaging content. Creative Writing: Ability to write creatively for social media and other platforms to drive engagement. Content Planning: Experience in content strategy and ability to help plan and implement a content calendar. Communication Skills: Strong interpersonal skills with an ability to collaborate effectively with various teams and stakeholders. Time Management: Comfortable working under challenging deadlines and able to prioritize tasks effectively. Educational Background: A graduate degree in Literature, Marketing Communications, Mass Media, Journalism, or any other relevant field will be a plus. Creative Environment: Work in a creative and dynamic team that encourages new ideas and innovation. Growth Opportunities: Opportunity to contribute to the company s content strategy and grow as a writer. Flexible Work Environment: Enjoy a collaborative environment with a healthy work-life balance. Diverse Projects: Work on a variety of content including blogs, newsletters, website copy, and more! If you have a passion for writing, creative content creation, and want to be a part of a fast-paced team, apply now! We d love to see your creative skills shine!

Job Title: Digital Marketing Specialist Location: Bangalore Experience: 2-4 Years Qualification: Any Graduate Number of Openings: 2 Joining: Immediately Type: Full-Time Job Summary: We are hiring a Digital Marketing Specialist to join our team. The ideal candidate will be responsible for creating a brand presence for the company through both online and offline marketing strategies. You will be the key player in developing and implementing unique strategies to enhance our digital footprint and engage with our target audience creatively. Roles & Responsibilities: Social Media Management: Maintain and manage a social media calendar to ensure consistent and timely posting. Engage in social media activities, including creating and executing content for all social platforms (Facebook, LinkedIn, Instagram, etc.). Content Creation: Write crisp, clean, and engaging social media copy to promote both new and existing content. Repurpose blog posts, infographics, whitepapers, and other assets into channel-specific microcontent. Collaborate with the design and video teams to produce high-quality creative graphics, GIFs, and videos that align with brand guidelines. Campaign Ideation and Execution: Ideate and execute moment marketing and topical campaigns based on trending topics and industry news. Partner with internal teams (PR, SEO, Content Marketing) to streamline efforts and deliver comprehensive campaigns. Social Media and Digital Trends Monitoring: Stay updated with current social and digital trends and conduct competitor analysis to identify opportunities. Keep track of engagement-driven comments and feedback across social channels, and escalate feedback to the ORM team when necessary. Reporting and Analytics: Maintain social media reports on a weekly/monthly basis, providing insights and updates to the management team. Measure campaign performance and adjust strategies accordingly. Skills & Requirements: Educational Qualification: Bachelor s degree in Business Administration or a related field; Master s degree preferred. Experience: Demonstrable 2+ years of experience in business social media management. Strong understanding of the social media landscape and how to leverage it for brand marketing. Creative Skills: Strong portfolio showcasing creative, advertising, social media, or brand marketing work. Passion for creating social-first content with a strategic mindset on execution. Technical Skills: Proficient in social media publishing tools (Hootsuite, Buffer, etc.). Experience with paid campaigns on Facebook, LinkedIn, and Twitter. B2B marketing and familiarity with video production are a plus. Communication Skills: Excellent written and verbal communication skills in English. Digital Marketing Knowledge: Deep understanding of digital marketing best practices, including content management, brand voice, and customer personas. Social Media Expertise: Experience running campaigns across mediums such as Facebook, LinkedIn, Twitter, Pinterest, and Instagram is a plus. Why Should You Apply?: Dynamic Work Environment: Collaborate with creative and marketing professionals in a fast-paced environment. Growth Opportunities: Opportunity to grow and develop digital marketing skills while contributing to the success of the brand. Innovation-Driven Culture: Work with a team that encourages creativity and innovation in digital marketing strategies. If you re passionate about social media marketing, creating innovative content, and have a proven track record in digital marketing, then apply now! We re excited to have you join our team and bring new ideas to the table. Qualification : Bachelors degree in Business Administration or a related field; Masters degree preferred.

Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.

Content Writer at Captain Fresh Company Overview: Captain Fresh is a tech-led, vertically integrated global powerhouse of seafood brands. Founded in 2020 and headquartered in Bengaluru, India, Captain Fresh s portfolio includes brands such as CenSea in the US, SuperFish in Poland, and Senecrus in France. With technology at its core, Captain Fresh is reshaping the traditional and fragmented seafood sector. The company vertically integrates key nodes of the seafood value chain procurement, processing, distribution, and retail across multiple species. Leveraging proprietary tech platforms, Captain Fresh ensures high standards of traceability and sustainability. The group sources and distributes over 100 species of seafood across 30 countries, committed to nourishing the world with responsibly sourced seafood, empowering communities, and protecting ecosystems through innovation. Position: Content Writer Department: Creative and Marketing Location: Bengaluru, India We are looking for a talented Content Writer to join our Creative and Marketing team. The ideal candidate will have a passion for creating compelling content that resonates with our global audience and supports our business goals. If you're a creative thinker with a knack for writing, editing, and storytelling, we want you to be a part of our innovative team! Key Responsibilities: Content Strategy & Creation: Develop and implement content strategies that align with business objectives, with a focus on driving audience engagement and brand awareness for Captain Fresh and its portfolio of brands globally. Content Production: Create, edit, and oversee the production of high-quality content across various formats including product marketing videos, articles, social media posts, brochures, email copy, newsletters, and more. Content Calendar Management: Maintain and manage a content calendar to ensure timely and consistent delivery of content for social media campaigns and other digital platforms. Cross-Functional Collaboration: Collaborate with cross-functional teams, including Design, Tech, HR, and stakeholders of acquired companies, to ensure content aligns with broader business goals and strategies. Industry Awareness: Stay updated on the latest trends in the seafood industry, especially within the B2B landscape, and leverage this knowledge to identify relevant content opportunities. Brand Consistency: Ensure that all content produced maintains consistency in voice, tone, and style guidelines across all brands under the Captain Fresh umbrella. Market Understanding: Develop a strong understanding of seafood market dynamics to create content that resonates with industry trends and customer needs. Experience/Skill Set: Experience: 3-5 years of experience as a Content Writer or in a similar role, with a strong portfolio showcasing engaging content across a variety of platforms. Industry Experience: Bonus points for prior experience in content writing for the seafood or food and beverage (FnB) industry. Creative Skills: Strong creative mindset with the ability to generate innovative content ideas that stand out in a crowded digital space. Writing & Editing: Exceptional writing, editing, and proofreading skills with a sharp eye for detail and quality. Digital Marketing Knowledge: Solid understanding and experience with digital marketing strategies, including SEO, SEM, and ASO, to optimize content for search engines and digital channels. Collaboration Skills: Ability to communicate and collaborate effectively in a fast-paced environment, working across teams to meet deadlines and business objectives. Preferred Qualifications: Degree in Marketing, Communications, English, or a related field. A portfolio of published articles or content samples that showcase your writing style and versatility. What You Can Expect: Collaborative Team: Work with a dynamic and cross-functional team that values open communication and innovation. Creative Freedom: Enjoy creative freedom to brainstorm, ideate, and execute content ideas across various platforms. Learning Opportunities: Continuous opportunities for professional development and learning within an evolving industry. Supportive Leadership: Work in an inclusive and supportive environment with leadership that encourages growth, creativity, and career progression. Captain Fresh offers a unique and exciting opportunity for content writers who are passionate about creating meaningful and impactful content in a fast-growing tech-driven company. Join us and help shape the future of the seafood industry!

About Adobe At Adobe, we're changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We're on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity The Customer Success Solution Architect plays a key role in helping brands maximize the value of their customer experience management (CXM) transformation by leveraging Adobe's solutions to deliver personalized, impactful experiences across all channels. In this role, you will work with customers who are struggling to fully utilize or realize the value of their Adobe Digital Experience (DX) solutions. Your expertise will guide them in operationalizing teams, solving complex challenges, and advising on strategies and technology to support their CXM transformation. What You ll Do Strategize and Architect Solutions: Collaborate with customers to understand their business requirements and translate them into a North Star architecture, recommending Adobe solutions to enhance their digital experiences. Solve Customer Challenges: Dive deep into architecture and advise on strategies that help customers unlock the full potential of their Adobe investment, addressing issues in customer experience management. Customer & Internal Collaboration: Maintain strong governance, communication, and organizational change, both with the customer and internally, working closely with the Ultimate Success Organization, Sales teams, and other customer-facing teams. Cross-Team Collaboration: Provide regular feedback and work with Product Management, Engineering, Product Marketing, and Service Marketing to ensure customer needs are addressed. Innovation: Identify opportunities across multiple customers and create new solutions that can be implemented at scale, helping to build out standard processes for future success. What You Need To Succeed Experience: 10+ years of relevant experience in enterprise architecture advisory, particularly in Adobe Digital Experience solutions. Expertise in Adobe DX Solutions: Deep knowledge of Adobe solutions such as AEM, Campaign, AEP, and related apps like CDP, CJA, or AJO, with a focus on integration and implementation to realize value. Problem-Solving: A creative and innovative mindset to solve complex technical problems and make impactful decisions that drive customer success. Communication Skills: Ability to explain complex ideas clearly, both verbally and in writing, to customers and internal teams. Customer-Centric Focus: A track record of building strong relationships with customers, leading change, and driving impactful technical solutions. Integration Knowledge: Familiarity with enterprise application integration (EAI) concepts, APIs, microservices, middleware, and AI/ML concepts to drive effective communication between customer applications. Ad Tech Experience: Experience with ad technology platforms such as DMPs, DSPs, Ad servers, and Cross-Device Tracking systems. Data Architecture Knowledge: Familiarity with CRM systems, email platforms, data lakes, data warehousing, and big data architectures to support optimal data management. Emotional Intelligence: Strong interpersonal skills and the ability to lead with emotional intelligence, building trust and rapport with customers and internal stakeholders. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Senior/Customer Success Executive (Ads Management) About the Role: Senior/Customer Success Executive (Ads Management) As a Customer Success Executive (Ads Management), you will work towards enhancing the customer experience throughout their journey of our product usage. This will need you to deep dive into the customer business and the software and help the customers with various insights and the right moment and enhance their product usage experience at the same time work with the product team to define various features. Communicate effectively with both internal and external senior-level management to understand customer needs. This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships. This role will be based out of Bengaluru, KA. Responsibilities Help our customers automate their digital ad activations using our Universal Ads Manager (across Social, Search, Video and Display) Leverage audience intelligence from our platform to help targeting precision in campaigns Leverage full funnel insights from our platform and help optimize campaigns Build lasting relationships with key customers and agency partners based on product advertising and service quality. Analysing and sharing reports to clients based on campaign performance. Requirements 3 6 years of experience in digital media planning and operations An understanding of campaign setup on popular platforms like Facebook, Google Ads and DV360 Strong data and analytical skills Experience in campaign management, analytics and ad serving technologies Experience in audience solutions like DMP/CDP We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience 3 6 years of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A