AD Platforms Jobs in Gurgaon

Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field

Position: Manager Agency Relations Location: Gurgaon Experience: 4 6 years Industry: Internet / Digital Media Function: Sales & Business Development Employment Type: Full-Time Category: Enterprise & B2B Sales About the Role: We are looking for an experienced and well-connected Manager Agency Relations to lead strategic engagement with independent and B2B media agencies. The role focuses on expanding revenue through programmatic, display, and native advertising while embedding CyberMedia s programmatic offerings into agency solution portfolios. This position requires a strong hunter mindset, excellent relationship-building skills, and hands-on experience in managing key accounts and media agency ecosystems. Key Responsibilities: Drive Agency Partnerships: Identify, engage, and onboard independent and mid-sized media agencies to integrate CyberMedia s advertising solutions into their portfolios. Revenue Generation: Build and manage a robust pipeline of opportunities to consistently meet or exceed monthly and quarterly ad sales targets. Key Account Management: Manage and grow relationships with agency partners and direct corporate clients; ensure high levels of client satisfaction and repeat business. Sales Strategy & Execution: Independently develop, pitch, and implement customized ad sales strategies; align closely with internal product and operations teams. Programmatic & Native Sales: Sell digital media solutions including programmatic, display, and native advertising across CyberMedia s platforms. Agency Mapping & Relationship Management: Build strong networks within agencies, maintaining multi-level relationships to maximize penetration and influence. Market Insight & Reporting: Track industry trends, campaign performance, and feedback to iterate sales strategy and enhance product-market fit. Requirements & Qualifications: Education: Graduate in any discipline; MBA/PG preferred. Experience: 4 6 years of relevant experience in digital ad sales or media sales, preferably with exposure to programmatic advertising and native ad formats. Industry Contacts: Strong relationships with independent ad/media agencies and direct corporate clients. Sales Skills: Proven ability to build and close business, manage large accounts, and consistently achieve revenue goals. Communication: Excellent verbal and written communication skills; confident in delivering presentations and pitches. Mindset: Self-motivated, target-driven, and adaptable to a dynamic, fast-paced digital environment. Tools & Knowledge: Understanding of digital media buying/selling, ad tech landscape, and agency workflows. Be part of an established digital media company with a growing suite of programmatic solutions. Opportunity to take ownership of a key revenue channel with high visibility and impact. Dynamic work culture with room for innovation, creativity, and career progression. Qualification : Graduate in any discipline; MBA/PG preferred

Position: Digital Ad Sales Location: Gurgaon Experience: 1 7 years Industry: Digital Media / AdTech / SaaS Employment Type: Full-Time Role Overview: We are looking for a dynamic and driven professional to join our Digital Ad Sales team. The ideal candidate will have experience in publisher acquisition, digital media monetization, or SaaS sales, with a strong understanding of digital ad products and monetization platforms. You'll be responsible for growing our publisher base globally, supporting monetization efforts, and playing a key role in shaping our product offerings. Key Responsibilities: Identify, onboard, and build strong relationships with digital publishers and content owners globally. Pitch ad monetization and optimization services to publishers, creating a strong and sustainable sales funnel. Work closely with internal product teams to contribute to product discussions and feature development based on publisher feedback. Develop and deliver high-impact sales presentations and pitches tailored to different markets. Manage international client relationships, with flexibility to accommodate different time zones. Keep abreast of the latest trends in the digital advertising ecosystem and emerging ad technologies. Must-Have Skills & Experience: Working knowledge of Google monetization products, including AdSense, AdX, and Google Ad Manager. Strong understanding of digital advertising ecosystems especially either demand-side or supply-side operations. At least 2 years of experience in roles such as digital ad sales, publisher acquisition, or SaaS sales. Proficiency in crafting sales pitches, client proposals, and PowerPoint presentations. Excellent communication and interpersonal skills. Preferred Qualifications: B.Tech in Computer Science or a relevant field is preferred. Experience working with international clients and managing accounts across geographies. A passion for digital technology and the evolving advertising landscape. What We Offer: Opportunity to work with global publishers and cutting-edge ad technology. Fast-paced, collaborative, and high-growth work environment. Exposure to product development and international business operations. Qualification : B.Tech in Computer Science or a relevant field is preferred

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Job Title: Senior Software Developer (Java) Location: Gurugram, India Experience Required: 3+ Years Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a trusted global technology leader for over 170 years, making the world safer through innovative security solutions in Digital Security, Financial Platforms, and Currency Technology. Partnering with central banks, commercial banks, and cash-in-transit (CIT) companies worldwide, G+D leads the market in advanced currency management and digital payment solutions. Role Overview: As a Senior Software Developer (Java), you will play a key role in advancing the Compass Cash Center product our leading cash center workflow solution that digitizes cash management processes globally. You will focus on developing and testing enterprise-level financial software, primarily using Java technologies like Spring Boot microservices and Hibernate ORM. Collaborate with an international agile team based in India and Germany to build scalable, high-quality software solutions. Key Responsibilities: Design, develop, and unit test Java components for enterprise financial applications. Integrate your components with those developed by teammates to deliver seamless solutions. Troubleshoot and resolve technical issues throughout the development lifecycle. Collaborate closely with system testers, support specialists, and business analysts. Develop proof of concepts to validate design ideas and technical feasibility. Actively contribute as a Scrum team member to meet sprint goals and improve development processes. Provide accurate effort estimates for assigned tasks. Maintain high code quality and adhere to development standards. Work cross-functionally with teams in Gurugram and Munich. Required Skills & Qualifications: Bachelor s degree in Computer Science or related field. Minimum 3 years of hands-on experience with Java technologies and frameworks, including Spring Boot, Hibernate, and RESTful services. Strong understanding of object-oriented design, analysis, and development principles. Experience working with J2EE Application Servers such as WebSphere or JBoss. Proficiency in Hibernate ORM for database management. Solid experience with RDBMS like Oracle and SQL Server. Familiarity with version control tools including GIT, GitHub Copilot, and Azure DevOps. Experience using IDEs such as IntelliJ IDEA or Eclipse. Excellent debugging, troubleshooting, and problem-solving skills. Strong written and verbal communication skills in English. At G+D, our people are our greatest asset. We offer a diverse, inclusive, and inspiring work environment where professionalism and human values go hand in hand. Your work will directly contribute to securing billions of lives globally. Enjoy competitive benefits, international collaboration, and meaningful projects that make a difference. Qualification : Bachelors degree in Computer Science or related field.

Manager, gTech Ads Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 11+ years of experience in developing customer relationships and working with digital media or advertising/marketing solutions 5+ years of experience in team leadership, including mentoring and developing talent Preferred Qualifications Proven experience collaborating across organizational boundaries to align resources and strategies Familiarity with offline media, Brand Lift studies, and marketing measurement and attribution methods Strong understanding of media industry trends and challenges relevant to Google's strategic positioning Exceptional communication and problem-solving skills, with ability to present to executive audiences Skilled in using data and insights to drive business decisions and long-term strategy About the Role As a Manager in gTech Ads, you will lead a high-performing team that delivers media and technical services across Google s advertising products. Your team will work with clients ranging from small businesses to large enterprises, providing strategic guidance and tailored support that drives marketing success and ROI. You ll collaborate closely with Sales, Product, and Engineering to enhance support models and improve product experiences. gTech Ads is the bridge that connects Google s advertising innovation to practical value for customers through thoughtful service, operational excellence, and technical consulting. Your role will ensure that customer needs inform our solutions while growing the impact and capability of your team. Responsibilities Build and lead business strategy in collaboration with senior stakeholders across teams Oversee a team of digital media specialists focused on client success and campaign excellence Guide team performance through strategic mentorship and coaching Support individual growth through career development planning, skills training, and performance evaluation Use data insights to drive business decisions, improve support outcomes, and inform product improvements Qualification : Bachelors degree or equivalent practical experience

Growth Analyst Location: Gurugram, India Employment Type: Full-time About ixigo ixigo is a technology company revolutionizing the way Indian travelers plan, book, and manage their trips. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo helps travelers make smarter decisions through AI, machine learning, and data science. With apps like ixigo, ConfirmTkt, and AbhiBus, ixigo offers travelers the ability to book train, flight, bus tickets, hotels, and much more. In 2022, ixigo was named one of the Top 10 Most Downloaded Travel Apps worldwide (data.ai). Headquartered in Gurugram, ixigo also has offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). Job Description We are looking for a Growth Analyst to join our dynamic team. As a Growth Analyst, you will help us unlock growth opportunities by analyzing customer behavior and campaign performance. You will collaborate closely with marketing, product, and data teams to develop data-driven strategies that drive user acquisition, activation, retention, and revenue growth. Your work will directly impact how we scale smarter and faster. Key Responsibilities Data Analysis & Insights: Analyze user behavior, campaign performance, and funnel metrics to identify and drive growth opportunities. Reporting & Dashboards: Build and maintain dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to track key performance indicators (KPIs). Data Querying & Processing: Develop SQL queries to extract, clean, and aggregate data from various sources and databases. A/B Testing & Experimentation: Design and run A/B tests and experiments to evaluate new growth initiatives and optimize performance across all user touchpoints. Strategic Collaboration: Work closely with marketing and product teams to design data-driven growth strategies that increase customer acquisition, activation, retention, and lifetime value (LTV). Campaign Measurement & Optimization: Support the measurement of paid and organic campaigns (including email, search, social media) and provide actionable insights to improve their effectiveness. Core Technical Skills SQL & Relational Databases: Advanced querying skills, performance tuning, working with window functions and CTEs. Data Visualization & BI: Proficiency in tools like Tableau, Power BI, or Looker for building dashboards and reports. Spreadsheet Modeling: Expert-level proficiency in Excel (pivot tables, macros; VBA is a plus). Scripting Languages: Familiarity with at least one scripting language (e.g., Python or R) for data cleaning, ETL tasks, and basic machine learning prototypes. Marketing Analytics Tools: Hands-on experience with Clevertap and Firebase for user engagement and campaign tracking. Good to Have Marketing Analytics Tools: Experience with tools like Google Analytics 4, Mixpanel, and Clevertap for campaign performance tracking. Ad Platforms: Basic understanding of programmatic ad platforms (e.g., DV360, Meta Ads API). Data Warehouses: Exposure to SQL-based data warehouses like Snowflake, BigQuery, or Redshift. Impactful Work: Directly contribute to the growth and success of a leading travel tech company. Collaborative Culture: Work with talented professionals across diverse teams. Career Growth: Opportunities for fast-paced career development. Competitive Compensation: Enjoy a competitive salary and benefits package. Work-Life Balance: We encourage a healthy work-life balance in a supportive environment.

Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.

Job Title: Senior SailPoint Developer Job Description: We are seeking an experienced Senior SailPoint Developer with 9 to 12 years of hands-on experience in SailPoint IdentityIQ development. The ideal candidate will have a strong background in implementing SailPoint IdentityIQ solutions, application onboarding, RBAC configuration, provisioning workflows, access review, and certification campaigns. Software Requirements: SailPoint IdentityIQ Java, Beanshell, XML, SQL/Stored Procedures Active Directory, LDAP Overall Responsibilities: Implement SailPoint IdentityIQ solutions based on business requirements. Develop and maintain connectors for application onboarding (e.g., AD, Web Services, JDBC). Configure Role-Based Access Control (RBAC) within SailPoint IdentityIQ. Design and implement provisioning workflows for Joiner/Mover/Leaver scenarios. Set up access review and certification campaigns in SailPoint. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Category-wise Technical Skills: Application Onboarding: Proficient in methodologies for various platforms such as Active Directory, Web Services, JDBC, etc. RBAC & Provisioning: In-depth understanding of Role-Based Access Control (RBAC) and its implementation in SailPoint. Experience in designing and managing provisioning processes and Joiner/Mover/Leaver workflows. Certification & SoD: Capable of setting up and managing access certifications within SailPoint. Knowledge of Segregation of Duties (SoD) policy enforcement and management. Programming & Development: Strong programming experience in Java, Beanshell, XML, and SQL/Stored Procedures. Ability to develop and maintain custom rules, tasks, and reports in SailPoint. Experience: 9 to 12 years of hands-on experience in implementing SailPoint IdentityIQ solutions. Strong experience in business roles, analysis, design, and implementation. Day-to-Day Activities: Collaborate with stakeholders to gather and understand business requirements. Design and implement SailPoint IdentityIQ solutions to meet business needs. Develop and maintain connectors for application onboarding. Configure and manage RBAC within SailPoint. Design and implement provisioning workflows and policies. Set up and manage access review and certification campaigns. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Troubleshoot and resolve issues related to SailPoint IdentityIQ implementation. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. SailPoint IdentityIQ certification is highly desirable. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Attention to detail and strong organizational skills. S YNECHRON S DIVERSITY & INCLUSION STATEMENT: Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal-opportunity workplace and an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity, and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

About Shiprocket: At Shiprocket, we are on a mission to simplify, democratize, and enhance e-commerce. We empower sellers with AI-driven technology and reliable services that encompass everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform leverages data, workflows, and scalable supply chains to equip sellers with everything they need to deliver a delightful customer experience. What It s Like to Work at Shiprocket: At Shiprocket, we embody a unique culture driven by the following success traits, helping us accomplish great things and strive to be a great place to win: Innovation Through Constraints: Learn to work under constraints and use them to fuel innovation. Speed Above All Else: Make decisions based on impact and act quickly. Ruthless Frugality: Being frugal can lead to significant growth. Direct & Honest Communication: We value transparency and candor. A Sports Team, Not a Family: We re here to win together. Customer Obsession: Your priority is always the customer. Role Overview: Shiprocket is looking for a highly driven Performance Marketing Lead to take charge of our performance marketing initiatives across the platform s suite of products. You ll spearhead the strategy and execution of high-impact campaigns, harnessing AI/ML to optimize performance, automate tasks, and unlock new growth opportunities. This role involves exploring new channels and staying ahead of industry trends to scale performance marketing efforts effectively. Key Responsibilities: Campaign Development & Execution: Design and implement high-impact performance marketing campaigns across a variety of channels, including Google Ads, Meta Ads, Affiliates, and emerging platforms like TikTok Ads and programmatic advertising. Innovative Strategies: Continuously experiment and innovate with new channels and technologies to improve campaign performance, including influencer marketing and other emerging trends. AI/ML Optimization: Leverage AI/ML tools to automate tasks, optimize campaign performance, and achieve better results. Customer Insights: Analyze user behavior, track customer journeys, and monitor market trends to inform marketing strategies and improve campaign targeting. Data-Driven Decision Making: Use data analysis to track key metrics, generate insights, and drive performance improvements. Cross-Functional Collaboration: Partner closely with product, engineering, sales, and customer success teams to align marketing strategies with business objectives and ensure cohesive execution. Budget Management: Manage marketing budgets effectively, track ROI, and optimize ad spend to achieve maximum return on investment. Industry Expertise: Stay up-to-date with industry trends, best practices, and the competitive landscape to inform strategy and maintain Shiprocket s competitive edge. Team Leadership: Build, mentor, and grow a high-performing team of performance marketing specialists, ensuring the team stays ahead of the curve in campaign execution. Preferred Skills & Qualifications: Experience: 4+ years of experience in performance marketing, ideally within a fast-paced startup environment. Track Record: Proven success in managing high-volume, high-impact performance marketing campaigns, both independently and as a team lead. Analytical Expertise: Strong analytical skills, with the ability to analyze data, derive insights, and make data-driven decisions. Advertising Platform Expertise: Extensive experience with Google Ads, Meta Ads, and other major advertising platforms. AI/ML Tools: Experience using AI/ML-powered marketing tools, such as Google Ads Smart Bidding or Facebook Ads+. Emerging Channels: Familiarity with emerging marketing channels and new technologies that drive campaign innovation. Growth Mindset: A passion for learning, adapting, and overcoming challenges. Communication Skills: Excellent communication, collaboration, and presentation abilities to work cross-functionally and present ideas clearly. Educational Background: Bachelor s degree in Marketing, Business, or a related field. Bonus Points: New Channels: Experience in unlocking and experimenting with new, untested marketing channels. AI/ML Success: Demonstrated success in using AI/ML to optimize marketing campaigns and enhance performance. Qualification : Bachelors degree in Marketing, Business, or a related field.

About Shiprocket: We re on a mission to make e-Commerce simple, accessible and trustworthy. We enable e-Commerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more. Our platform leverages data, workflows and supply chains at scale, providing sellers with just about everything they need to provide a delightful customer experience. We are committed to the following success traits that embody our culture and how we work together to accomplish great things and be a Great Place to Win! Key to True Innovation Manufacture Constraints & learn to work under them. Speed Above All Else Use your judgement of the impact & react accordingly. Be Ruthlessly Frugal It can lead to growth. Say It Like It is Be direct & honest. We are Not A family We are a sports team! We are here to win. Your Priority Obsess over customers. Role Overview: The role of Marketing Business Partners involves taking charge of scaling and growing our products visibility, user base, and engagement. The ideal candidate will bring a blend of strategic thinking, hands-on execution, and deep expertise in performance marketing, CLM and growth campaigns across web and mobile platforms. The Marketing Business Partner will be responsible for creating and executing comprehensive marketing strategies that drive user acquisition, retention, and overall product growth for our offerings. You will work cross-functionally with product, operations, and engineering teams to understand user behavior, craft tailored marketing campaigns, and optimize performance across both web and mobile channels. This role demands a data-driven mindset and a passion for driving measurable results. Roles and Responsibilities: Develop Marketing Strategy: Lead the development of go-to-market strategies and plans for customer acquisition, engagement, and retention. Understand customer needs and competitor landscape to create compelling propositions and campaigns that resonate with target audiences. Work closely with product teams to integrate marketing initiatives into the product roadmap. Performance Marketing Execution: Design and execute performance marketing campaigns (paid search, social media ads, display ads, retargeting, etc.) across both web and mobile platforms. Continuously optimize ad creatives, targeting strategies, and bidding tactics to drive high-quality user acquisition & engagement. Manage and allocate marketing budgets efficiently across multiple channels to maximize ROI. Data-Driven Decision Making: Leverage analytics tools (Google Analytics, Firebase, Branch, Intercom) to monitor key performance indicators (KPIs), track the success of campaigns, and identify areas for optimization. Provide regular reporting on marketing performance, user acquisition metrics, lifetime value (LTV), customer acquisition cost (CAC), and other relevant metrics. Use A/B testing, cohort analysis, & other growth techniques to improve customer conversion & retention rates. User Engagement & Retention: End to end ownership of the funnel and optimization of the same in alignment with business objectives. Work closely with the product and customer experience teams to develop initiatives aimed at increasing app usage, repeat transactions, and user loyalty. Design and implement push notifications, email marketing, and in-app campaigns to improve user engagement. Collaboration and Leadership Reporting: Collaborate with cross-functional teams (product, design, engineering) to ensure alignment on marketing initiatives and business objectives. Take end to responsibility for cadences and metrics reporting as well business team liaison. Scaling the Product: Focus on rapidly scaling the product s user base through targeted and high-impact marketing strategies. Identify new opportunities for growth, including regional expansion and partnerships. Preferred Skills & Qualifications: Minimum 4-5 years of experience in performance marketing, preferably in a high-growth tech environment or consumer-focused mobile app. Proven track record of scaling up products through digital marketing and performance optimization, ideally in hyperlocal, e-commerce, or delivery-based businesses. Experience with digital marketing platforms and concepts (E.g. Google Ads, Facebook Ads, Instagram). Strong proficiency in data analytics and KPIs (CPA, CPC, CTR, LTV, CAC, etc.). Solid understanding of mobile-first marketing, user acquisition, and app store optimization (ASO). Hands-on experience with growth marketing tactics such as A/B testing, referral programs, CRM, & lifecycle marketing. MBA or equivalent from a top-tier business school (preferred). Strong analytical mindset with a focus on measurable results and data-driven decision-making. Creative problem-solver who can think outside the box to find new marketing opportunities. Excellent communication and leadership skills with the ability to collaborate with diverse teams. Results-oriented with a passion for scaling businesses and achieving ambitious growth targets. Qualification : MBA or equivalent from a top-tier business school (preferred).

About dunnhumby dunnhumby is the global leader in Customer Data Science, empowering businesses to thrive in the modern data-driven economy by putting the Customer First. Our mission is to help businesses grow and reimagine themselves by becoming true champions for their customers. With deep expertise in retail, one of the world s most data-rich and competitive sectors, we enable businesses across industries to embrace a Customer First mindset. With nearly 2,500 experts across Europe, Asia, Africa, and the Americas, we partner with iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro, delivering transformative customer insights and data-driven strategies. About the Role We are looking for a talented Engineering Manager to lead a team of engineers focused on building products that empower Retailers to transform their Retail Media business, maximizing ad revenue and enabling massive scale. As Engineering Manager, you will play a pivotal role in designing and delivering high-quality .NET Core-based solutions. You will guide a team of engineers, contribute to system architecture, enforce engineering best practices, and drive innovation. Your technical expertise, leadership, and results-driven mindset will be critical to the success of our products. Key Responsibilities Leadership & Team Management Lead and manage a team of software engineers, fostering a culture of collaboration, growth, and continuous development. Conduct regular performance reviews and provide constructive feedback. Mentor and coach junior engineers, nurturing talent within the team. Balance delivery timelines with technical excellence. Technical Oversight & Delivery Collaborate with Product Managers and Architects to define technical roadmaps and align engineering efforts with product goals. Oversee the design, development, and delivery of solutions built on .NET Core within a microservices-based architecture. Implement and enforce best practices in coding, CI/CD pipelines, and DevOps processes. Ensure adherence to security, compliance, and quality standards throughout the SDLC. Process Improvement & Innovation Drive continuous improvement initiatives to enhance developer productivity, system performance, and engineering processes. Advocate for the adoption of modern tools, frameworks, and approaches to optimize delivery. Encourage a culture of experimentation and innovation, ensuring the team stays up to date with emerging technologies. Skills & Experience Required Technical Expertise Strong hands-on experience with C# and .NET Core. Deep understanding of design patterns, SOLID principles, and system design. Expertise in Relational Databases such as SQL and PostgreSQL. Experience with BigQuery, Redis, and ElasticSearch is a plus. Familiarity with microservices architecture and event-driven systems (e.g., RabbitMQ, Google Pub/Sub). Proficiency in containerization technologies like Docker and Kubernetes. Hands-on experience with DevOps tools (e.g., GitLab CI/CD) and practices. Strong understanding of cloud platforms, especially GCP (preferred) or Azure. Experience working with distributed systems, multi-tenant services, cloud-native applications, and Unix/Linux environments. Quality, Testing & Security Familiarity with the Testing Pyramid and relevant tools at each level. Hands-on experience with Code Quality and Secure Code Scan tools (e.g., SonarQube, Checkmarx, ESLint, Resharper, Trivy). Experience implementing observability using tools like NewRelic. Ways of Working Strong understanding of the software development lifecycle (SDLC) and Agile methodologies. Proven track record of delivering high-quality software on time. Exceptional communication, interpersonal, and leadership skills, with the ability to motivate and align teams. Experience in the AdTech or Retail domain is a plus. What You Can Expect from Us At dunnhumby, we go beyond expectations to provide a rewarding career experience: Competitive compensation and comprehensive benefits. Flexible working hours and your birthday off. Opportunities to work with cutting-edge technologies and drive real impact. A collaborative, innovative environment where you can experiment, learn, and grow. A balance of global scale and agility, giving you both freedom and responsibility.

Sales Commissions Analyst Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers signing up every month, leading organizations such as Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. Role Overview MongoDB continues to experience rapid growth, making this an exciting opportunity to contribute to a dynamic and expanding company. We are looking for a Sales Commissions Analyst who is passionate about implementing process improvements and ensuring accuracy in the administration of our Global Sales Incentive Plans. This role will work closely with Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance, Accounting, and HR to enhance commission processes and systems for MongoDB s next stage of growth. Shift Timings: 6:00 PM - 2:00 AM (Night Shift) Cab facility will be provided. Location: We are looking to speak to candidates based in our Gurgaon office for our hybrid working model. Responsibilities Administer MongoDB s Global Sales Compensation Plan in Xactly Incent, ensuring accurate electronic distribution and acceptance tracking. Perform commission calculations to ensure timely and accurate payments, aligned with company policies and compliance. Partner with Sales Operations and Sales Finance to deploy annual compensation plans worldwide on schedule. Identify and implement efficiency improvements within the commissions process and workflows. Support the design, implementation, and testing of sales compensation plans, policies, and process changes throughout the year. Provide quality support to sales teams and resolve commission-related queries and exceptions in a timely manner. Collaborate with Business Systems and other teams to scale the commissions process and systems in line with company growth. Conduct training for new and existing sales representatives and management on Xactly software and commission processes. Work with HR and Sales Operations to track sales employee data changes, including new hires, terminations, promotions, and retroactive adjustments. Prepare and post monthly sales commission and bonus accruals and payments. Assist with ad hoc data gathering, reporting, analysis, and other projects. Maintain and develop written process documentation to effectively manage all compensation-related activities. Experience & Skills Minimum 2 years of experience in Sales Commissions or a relevant area. Experience in a publicly traded technology company is preferred. Strong understanding of sales compensation processes, business acumen, and key concepts. Experience administering complex Incentive Plans. Proficiency with Microsoft Excel, Google Sheets, Advanced Formulas & Functions. Hands-on experience with Xactly Incent & Analytics or a similar commissions/reporting tool. Familiarity with Salesforce.com, NetSuite, SuccessFactors, ZenDesk, Smartsheet, and Tableau is a plus. Strong interpersonal and communication skills, with the ability to collaborate across multiple departments. Ability to manage multiple projects and meet deadlines efficiently. Personal Attributes Highly detail-oriented with strong organizational and time management skills. Excellent verbal and written communication skills. Self-motivated with the ability to work independently and take initiative. Critical thinker who identifies problems, suggests improvements, and implements solutions. At MongoDB, we are committed to fostering a supportive and enriching culture for all employees. We offer a range of benefits, including employee affinity groups, fertility assistance, and generous parental leave policies, ensuring that we support employees both professionally and personally. Learn more about what it s like to work at MongoDB and make a meaningful impact on the world! Equal Opportunity & Accommodations MongoDB is an equal opportunities employer. We are committed to providing necessary accommodations for individuals with disabilities throughout our application and interview process. If you require an accommodation, please inform your recruiter.

Position: T&E (Travel and Expense) Team Member Business Unit Overview: BlackRock Finance is made up of finance professionals across multiple disciplines, including Financial Planning and Analysis (FP&A), Treasury, Tax, Financial Controls, Sourcing and Vendor Management, Finance Platform Support, and Controllers. Within the Controllers' Group, the Global T&E team is responsible for maintaining the T&E corporate card program, relevant policies, and controls. Purpose/Background: The T&E team ensures employee compliance and the strategic direction of BlackRock s Travel and Expense Reimbursement policy. Responsibilities include: Facilitating reporting of employee non-compliance with policy. Ensuring modifications to the T&E Reimbursement policy are supported by the necessary oversight infrastructure. Implementing the T&E Reimbursement Policy via an automated workflow system and ensuring timely employee reimbursements. Conducting internal employee training and providing reporting to ensure compliance with policies and external reporting obligations. Key Responsibilities: Review T&E Reports: Review T&E reports in Concur per the Global T&E policy, ensuring expenses align with both internal and external tax requirements. Stakeholder Inquiries: Resolve inquiries related to claim submissions and payments from employees. Business Reporting: Create business reports and manage various processes, including the corporate card management program. SLAs and T&E Controls: Ensure all processes adhere to agreed SLAs and T&E controls. Corporate Card Applications: Process corporate card applications and manage timely payments to corporate card vendors. Reconciliation: Prepare monthly reconciliations of corporate card statements with Concur and Oracle. Metrics Development: Develop and maintain key metrics that drive the success of the T&E program. Continuous Improvement: Drive continuous improvement of T&E processes. Internal Relationships: Establish a relationship framework with internal customers for ongoing feedback. Ad Hoc Projects: Participate in ad hoc projects as required. Experience/Competencies: A Master's degree in finance or a related field with 3-4 years of T&E experience in a large setup. Experience working with the Concur platform and Oracle is desirable. Strong accounting knowledge. Ability to apply independent judgment to resolve or highlight issues. Self-motivated and able to work effectively as part of a team. Excellent attention to detail and accuracy. Good stakeholder management skills. Flexible and adaptable approach to tasks. Strong verbal and written communication skills. Qualification : A master's degree in finance or related field with 3-4 years of T&E experience in a large setup.

To fulfil this mission, the Marketing Science team at Meta is actively seeking a full-time, experienced Marketing Science Partner. A Marketing Science Partner at Meta works with internal and external clients in an industry vertical such as Automotive, E-commerce, Entertainment, CPG, Fin-Serv, Tech etc. on an ongoing basis to adopt better measurement as a way to improve business outcomes. To accomplish this, the person in this role will work both reactively and proactively with clients, using Meta s industry leading data science tools and data sets. Driving good measurement with advertisers will require designing tests (conversion lift, brand lift, attribution etc.) and doing research to help clients understand and improve the effectiveness of their advertising across digital platforms and across media. This work will require direct engagement with clients, with media agencies as well as using our third party scaling solutions to help with the set up and running of studies. Conclusions from this work will showcase what good measurement is and how clients can act upon it to drive business impact. The Marketing Science Partner will also focus on customizing existing capabilities or in some cases piloting new, scalable capabilities in partnership with Product, R&D, and Partnerships. Meta is seeking exceptional candidates to join the Marketing Science team with proven analytical and critical thinking skills as well as familiarity with large data sets, Marketing research and data manipulation tools. To successfully influence how advertisers conduct and use measurement, the candidate should be able to work cross-functionally with internal teams and partner closely with the Sales team. Marketing Science Partner, India Responsibilities Engage with clients and agencies to share research-based best practices and measure true business value by building and operationalizing learning agendas . The best practices and learning agendas will highlights how a client can improve business outcomes Work with advertising and industry bodies to create best in class measurement solutions Partner closely with sales to manage a set of accounts and prioritize which clients will get servicing from the team Support client engagement with third party vendors responsible for setting up and conducting measurement studies Drive client, vertical, and industry adoption of preferred measurement methodologies, best practices, products, and approaches in support of the learning agenda Design tests to showcase the power of good measurement using client data and Facebook or third-party technology tools Conduct in-depth standard and custom ad effectiveness studies for Facebook advertisers to understand the relative impact of different marketing strategies across digital platforms and across media Communicate complex research results to a general audience Offer selective consultation with clients & agencies on business hypothesis to test, measurement design & feasibility or insights interpretation Operate internal & external education & training workshops to raise awareness & advocacy of Measurement solutions & analytical best practices (auction, use of lift tools ) Minimum Qualifications Bachelor s degree in Business, Statistics, Data Science, Economics, Mathematics, Computer Science, Engineering, Sociology or similar Direct experience independently scoping and executing research projects with clients and or cross-functional stakeholders Experience analyzing and manipulating data sets to understand patterns and provide insights Experience leading at an industry level and with clients Ability to communicate technical content to general audience. Client-facing experience (internal or external), including ability to drive meetings or change through adoption of new products or research methods. Experience with digital advertising measurement methods and technologies Proven excellence in working with structured and unstructured data-sets, statistical software such as R as well as data extraction tools such as Hive, python and/or SQL is a must Experience with field experiments, experimental design, survey sampling, and/or panel data Preferred Qualifications Advanced degree in a quantitative field or an MBA About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity and Affirmative Action Qualification : Bachelors degree in Business, Statistics, Data Science, Economics, Mathematics, Computer Science, Engineering, Sociology or similar

Script Writer Location: Gurgaon Experience: 2 5 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, offering best-in-class platforms across News, Sports, Fintech, and Enterprise solutions. Our portfolio includes iconic brands such as TOI, ET, Cricbuzz, Times Prime, Indiatimes, Willow TV, and more each created to inspire, inform, and enrich millions of lives every day. As a company that values diversity, innovation, and inclusivity, we are proud to have achieved gender pay parity (Aon Hewitt, 2018) and continue to foster a work environment that promotes equal opportunity and creativity. About Indiatimes Indiatimes.com is a leading digital platform that sits at the intersection of pop culture and purpose-driven storytelling. With a focus on lifestyle, entertainment, tech, sports, and auto, Indiatimes caters to India s digital-first generation millennials, professionals, and socially aware audiences. As India s largest social-media-first brand, we deliver content that doesn t just inform and entertain but also inspires and activates change. Role Overview: Script Writer We are looking for a creative and versatile Script Writer to craft compelling scripts across various formats including digital videos, web series, explainer content, podcasts, branded content, and corporate storytelling. This role demands a deep understanding of storytelling structure, voice, tone, and audience engagement. Key Responsibilities Develop original concepts and scripts tailored to diverse formats and audience profiles. Collaborate with producers, directors, and creative teams to refine ideas and align scripts with project goals. Conduct background research to ensure factual accuracy and authenticity in storytelling. Adapt and revise scripts based on internal feedback and creative direction. Ensure all content adheres to brand voice, tone, and messaging standards. Work under tight deadlines without compromising quality. Stay updated on industry trends, emerging content formats, and best practices in digital storytelling. Required Qualifications & Skills Bachelor s degree in Creative Writing, Journalism, Screenwriting, Film, or related field (or equivalent experience). 2 5 years of experience writing for digital media, films, advertising, or branded content. Strong storytelling ability and mastery of narrative structure, character development, and dialogue. Excellent command over language, tone, pacing, and script formatting. Proficient in using scriptwriting tools such as Final Draft, Celtx, WriterDuet, etc. Strong research skills and attention to detail. Ability to receive and integrate feedback in a collaborative setting. Preferred Qualifications A portfolio of produced scripts or published work. Experience writing across multiple genres (e.g., comedy, drama, explainer, corporate, animation). Knowledge of SEO principles and writing for digital/video-first platforms. Previous collaboration in a writers room or creative team environment. Be part of one of India s most influential and purpose-driven content platforms. Work with a dynamic team of creatives, strategists, and storytellers. Opportunity to craft content that informs, entertains, and inspires action. Enjoy a collaborative culture, creative freedom, and a strong sense of mission. Qualification : Bachelors degree in Creative Writing, Journalism, Screenwriting, Film, or related field (or equivalent experience)

Senior Motion Graphic Designer Location: Gurgaon Employment Type: Full-Time About the Role We are looking for a highly creative and experienced Senior Motion Graphic Designer to join our Marketing Design Team at Square Yards. You ll play a pivotal role in shaping the visual identity and storytelling of the brand through compelling motion graphics and animation. From major brand campaigns to internal communications, you will be the driving force behind impactful, memorable content that enhances our visual presence across multiple platforms. This is an excellent opportunity for a designer who thrives in a fast-paced, collaborative environment and is passionate about evolving creative systems and delivering exceptional visual experiences. Key Responsibilities Design and produce high-quality motion graphics for brand campaigns, marketing assets, events, and product storytelling. Lead and evolve the motion design language for Square Yards, ensuring consistency across all touchpoints. Collaborate closely with creatives, strategists, business leaders, and project managers to align design execution with strategic goals. Develop creative briefs, storyboards, mood boards, and animatics to communicate concepts clearly. Stay updated with the latest trends in animation, special effects, particle systems, and compositing techniques. Guide the animation pipeline, ensuring timely and high-quality deliverables. Pitch creative concepts and manage end-to-end execution across multiple projects. Collaborate cross-functionally to maintain and scale the visual identity system. Required Qualifications 7+ years of professional experience in motion design and animation. Advanced proficiency in Adobe After Effects, Premiere Pro, Photoshop, and Audition. Strong understanding of animation pipelines and industry-standard production processes. Experience in sound design, recording, or production is a strong plus. Proven ability to tell compelling visual stories through design and animation. Skilled at developing creative briefs, visual references, and storyboards. A sharp eye for detail, consistency, and design system application. Ability to manage multiple projects and timelines effectively. Up to date with emerging tools, platforms, and trends in motion graphics. Comfortable working in a collaborative, cross-functional team environment. A strategic thinker with a designer s eye and an animator s flair. Someone who s passionate about brand storytelling and design systems. A natural collaborator and effective communicator who can present ideas with clarity and confidence. A self-starter who takes initiative and is always eager to learn and improve.

Content Editor Location: Gurgaon Employment Type: Full-Time About the Role We re looking for a detail-oriented and creative Content Editor to join our growing team in Gurgaon. As a key player in our content production process, you will be responsible for reviewing, refining, and elevating the quality of written content across various formats. You'll work closely with content writers, SEO specialists, designers, and marketers to ensure content is engaging, accurate, on-brand, and SEO-optimized. This role is perfect for someone who has a passion for language, a sharp editorial eye, and a desire to shape high-impact content across platforms. Key Responsibilities Review, proofread, and edit articles written by content writers to ensure clarity, coherence, grammar, and tone. Collaborate with the SEO team to optimize website content and ensure alignment with keyword strategies. Provide constructive editorial feedback to writers to enhance content quality and improve efficiency. Work closely with marketing, research, and design teams to bring data-driven stories and visual content to life. Contribute to crafting compelling marketing copy for campaigns, ads, and social media. Identify content gaps and propose new ideas, formats, or editorial processes to enhance user engagement. Maintain stylistic consistency across all content (tone, voice, formatting, branding, and visuals). Preferred Qualifications Bachelor's degree in English, Communications, Journalism, Marketing, Technical Writing, UX Writing, or a related field. Minimum 1 year of experience in content editing, copywriting, or quality control for digital content. Strong editing portfolio with examples of SEO-focused content and writing samples. Familiarity with content management systems (e.g., WordPress), SEO principles, and web publishing tools. Excellent command of English grammar, punctuation, and syntax. Strong organizational and communication skills with the ability to manage multiple projects simultaneously. A grammar geek with an eye for detail. A content perfectionist who can spot inconsistencies a mile away. A team player who enjoys cross-functional collaboration. A creative thinker who s passionate about turning ideas into clean, compelling content. Qualification : Bachelor's degree in English, Communications, Journalism, Marketing, Technical Writing, UX Writing, or a related field

Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations

Job Title: AI/ML Team Lead Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is committed to advancing the vital work of farmers and builders worldwide. Our cutting-edge solutions from alternative power sources to precision technology drive productivity while caring for our planet. Join a collaborative global team passionate about innovation and customer success. Job Purpose Lead the design, development, and deployment of advanced AI/ML and Generative AI solutions to drive innovation and business value. Act as the technical and strategic leader shaping AI initiatives, ensuring scalable and ethical architectures aligned with business goals. Manage cross-functional collaboration and communicate complex concepts clearly to drive adoption. Experience in both POCs and production-grade AI solutions is essential. Key Responsibilities Generative AI Leadership Architect and deploy GenAI solutions such as chatbots, intelligent document processing, code generation, content summarization, and personalization. Customize and fine-tune foundation models (GPT, LLaMA, Claude, Mistral) for domain-specific applications. Evaluate and integrate GenAI frameworks (LangChain, Semantic Kernel, LlamaIndex, Transformers). Implement prompt engineering and retrieval-augmented generation (RAG) pipelines at scale. Technical Strategy & Execution Define and execute a Generative AI roadmap aligned with business goals. Collaborate with product, engineering, and business teams to prioritize AI use cases. Lead POCs and pilots validating AI ideas before scaling. Ensure secure, ethical, and governed deployment of AI systems. Team Leadership & Mentorship Lead, mentor, and grow a team of AI/ML engineers and researchers. Establish best practices in model development, experimentation, and deployment. Foster a culture of continuous innovation and learning in GenAI. Platform & Infrastructure (Azure Focus) Deploy and operationalize models on cloud platforms, especially Azure AI services (OpenAI on Azure, Azure ML, Azure Cognitive Search). Manage GenAI infrastructure including vector databases, inference endpoints, and GPU resources for performance and cost-efficiency. Utilize MLOps practices for lifecycle management and reproducibility. Experience Required 8+ years in AI/ML roles with 2+ years focused on Generative AI. Proven hands-on experience with foundation models (GPT-4, Claude, LLaMA) and tooling ecosystems. Proficient in Python and AI/ML libraries such as PyTorch and Hugging Face Transformers. Deep knowledge of prompt engineering, RAG, LLMOps, and model fine-tuning. Experience with vector databases like FAISS, Pinecone, Weaviate, or Azure AI Search. Familiarity with enterprise AI integration via APIs, plugins, and cloud deployment. Preferred Qualifications Bachelor s, Master s, or PhD in Computer Science, Machine Learning, AI, or related fields. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility & family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial innovate for a sustainable future and help build better lives.