Administration Associate Jobs in Bengaluru

Associate Project Manager Experience: 1 4 years Location: Bangalore Employment Type: Full-Time About Kapture CX Kapture CX is a leading AI-powered SaaS platform that helps enterprises automate and enhance customer experience. Headquartered in Bangalore, we operate globally across India, USA, UAE, Singapore, Philippines, and Indonesia. Role Overview We are seeking an Associate Project Manager to oversee the end-to-end delivery of CRM and ticketing platform implementations. You will manage projects from initiation to completion, ensuring timely delivery, budget adherence, and alignment with business objectives. Key Responsibilities Project Lifecycle: Manage end-to-end CRM implementation projects for multiple clients, ensuring business requirements are translated into technology solutions. Documentation: Develop and maintain critical project assets including BRD, SOW, project plans, and resource plans. Risk Management: Monitor progress, identify risks, and implement mitigation strategies while reviewing deliverables for quality and consistency. Stakeholder Management: Communicate status updates and production issues to stakeholders; interact with clients to manage expectations. Cross-functional Coordination: Lead resource management and collaborate with both technical and non-technical teams for seamless execution. Requirements Experience: 1 5 years managing software implementation projects (CRM, ERP, or ServiceDesk preferred). Education: B.E./B.Tech. in Computer Science or a related engineering field is preferred. Technical Skills: Proficiency with Jira and a basic understanding of APIs and technology integrations. Certifications: PMP, CSM, or PRINCE2 certifications are a significant advantage. Soft Skills: Exceptional planning, estimating, and relationship-building skills with a strong techno-functional mindset. Qualification : B.E./B.Tech. in Computer Science or a related engineering field is preferred

Project Manager / Associate Project Manager Location: Bangalore Key Responsibilities: Manage multiple projects related to software development, maintenance, and support simultaneously. Lead project initiation, planning, execution, monitoring, controlling, and closure phases. Prepare project charters, detailed project plans, and periodic status reports throughout the project lifecycle. Balance and manage project constraints including scope, schedule, budget, quality, resources, and risks. Implement and enforce processes to manage changes in project scope effectively. Lead and coordinate project teams to achieve project goals and deliverables. Ensure project timelines, quality standards, budget compliance, and client satisfaction are met. Engage and manage stakeholder expectations and requirements. Oversee management of scope, time, cost, quality, human resources, communication, stakeholder engagement, procurement, and risk. Experience handling international projects and willingness to travel as needed. Identify, implement, and train teams on best practices and processes in project management, software quality, and knowledge management. Skills & Qualifications: MCA / BE / M.Tech / MBA qualification. 5 to 15 years of experience in project management within software development, maintenance, and support environments. Project Management Professional (PMP) certification or equivalent is a strong plus. Familiarity with Microsoft technologies such as C# and ASP.NET is advantageous. Experience in the insurance domain is an added benefit. Qualification : MCA / BE / M.Tech / MBA qualification

Position: Senior Manager / Associate Director Risk & Compliance Location: Bengaluru Employment Type: Full-Time Department: Risk & Compliance Role Overview: Cashfree Payments is looking for a seasoned professional to join as Senior Manager / Associate Director Risk & Compliance. This leadership role focuses on developing and implementing strong policies and frameworks to manage financial crime risks such as Anti-Money Laundering (AML) and fraud prevention, while ensuring compliance with regulatory mandates. The role also includes handling inquiries from law enforcement agencies and banks, managing merchant dues recovery, and overseeing regulatory change implementation. Key Responsibilities: Policy Development & Oversight: Develop, enhance, and oversee comprehensive policies and procedures for financial crime risk management, including AML, fraud detection, and prevention strategies. Ensure product-level interventions align with risk mitigation goals. Relationship Management: Manage relationships with banking partners from a risk and compliance perspective. Ensure adherence to VISA, RBI, and NPCI guidelines. Risk Management: Strengthen preventive and detective controls to effectively mitigate financial crime risks within Cashfree Payments ecosystem. Regulatory Compliance: Monitor and ensure full compliance with applicable laws, regulations, and guidelines by implementing necessary process and policy updates. Monitoring & Reporting: Establish and maintain monitoring frameworks for suspicious activities and ensure timely reporting to regulatory authorities and internal stakeholders. Team Leadership: Lead and mentor the financial crime risk team, fostering a strong culture of compliance and risk awareness across the organization. Qualifications & Experience: Bachelor s or advanced degree in Law, Finance, Business Administration, or a related field. 8-10 years of relevant experience in policy development, fraud strategy, and financial crime risk management within fintech or financial services sectors. In-depth understanding of Indian regulatory frameworks related to financial crime and compliance. Exceptional stakeholder management skills, with proven ability to engage effectively with regulators, internal tech/product teams, and banking partners. Strong analytical skills with a data-driven approach to decision-making. Demonstrated leadership experience in managing cross-functional teams and driving organizational change initiatives. Qualification : Bachelors or advanced degree in Law, Finance, Business Administration, or a related field

Position: Capital Markets and Investment Sales Associate Location: Bengaluru Job Overview: We are looking for a dynamic and results-oriented professional to join our Capital Markets team as an Investment Sales Associate. The ideal candidate will play a vital role in supporting sales initiatives and investment strategies within our capital markets division. This role demands strong analytical capabilities, deep knowledge of financial markets, and excellent client relationship management skills. Key Responsibilities: Sales and Business Development: Identify, qualify, and cultivate new business opportunities in capital markets and investment sales Build and maintain strong relationships with institutional investors, high-net-worth individuals (HNWIs), and key stakeholders Advise clients on investment opportunities and assist in structuring deals tailored to their needs Collaborate with senior management to develop customized investment strategies and solutions Market Research and Analysis: Monitor and analyze market trends, capital markets activities, and emerging investment opportunities Conduct comprehensive market research to identify potential deals, acquisitions, and sales prospects Provide clients with timely updates on market conditions, forecasts, and associated risks Transaction Support: Prepare pitch materials, presentations, and investment reports to support sales efforts Coordinate due diligence processes, financial modeling, and transaction documentation Liaise closely with legal, compliance, and internal teams to ensure seamless transaction execution Client Relationship Management: Serve as a trusted point of contact for clients, providing tailored advice and fostering long-term relationships Represent the firm at client meetings, conferences, and industry events to grow the business network Qualifications & Skills: Bachelor s degree in Finance, Economics, Business Administration, or a related field; Master s degree or professional certifications such as CFA or CAIA are a plus 2 to 9 years of experience in capital markets, investment sales, or related financial services Strong understanding of financial products, market dynamics, and investment strategies Excellent communication, negotiation, and relationship-building skills across client levels Proficiency in financial modeling, data analysis, and investment reporting Exceptional attention to detail, strong problem-solving abilities, and capability to manage multiple priorities in a fast-paced environment Qualification : Bachelors degree in Finance, Economics, Business Administration, or a related field

Job Title: Associate System Administration Location: Bangalore Department: IT Employment Type: Full-time Experience Required: 2 4 years Job Overview We are looking for a skilled and proactive Associate System Administration (L2 Support) to join our IT team. This role involves assembling and installing desktops/laptops, maintaining systems with regular upgrades and security patches, and ensuring that all hardware and software operate smoothly and securely. You ll be responsible for delivering high-quality IT support to ensure business continuity and system reliability. As a System Administrator, you will work closely with users, network devices, and support tools to help maintain a robust and secure IT infrastructure. Key Responsibilities Assemble, install, configure, and maintain desktops, laptops, printers, and peripherals. Provide L2 support and troubleshooting for system and network issues. Perform remote troubleshooting and guide users through step-by-step solutions. Ensure operating systems (Windows, Linux/Ubuntu, macOS) are properly maintained and updated. Support enterprise software installations and help users work efficiently with tools and applications. Handle inventory management of hardware, software, and licenses including allocation and record-keeping. Ensure all systems are secure from external threats and aligned with network security practices. Install and maintain network hardware, including routers, switches, firewalls, UTMs, and server hardware. Maintain knowledge of dynamic/static routing, ACLs, OSI model, IP subnetting, and RAID configurations. Monitor and ensure the performance and uptime of all systems across the organization. Maintain documentation and manage the ticketing system to track issues, resolutions, and follow-ups. Collaborate with cross-functional teams to support business operations and IT initiatives. Maintain data using Microsoft Excel or Google Sheets for tracking and reporting. Required Skills & Qualifications 2 4 years of hands-on experience in System Administration, Desktop Support, or Technical Support roles. Experience working with Windows, Linux/Ubuntu, and macOS environments. Solid understanding of computer hardware, server architecture, RAID, and storage solutions. Knowledge of network devices, ACLs, OSI model, IP addressing, routing, and firewalls. Familiarity with office automation tools and troubleshooting of printers, scanners, and related devices. Strong understanding of antivirus tools, endpoint protection, and overall IT security practices. Ability to manage and resolve support tickets with detailed documentation. Excellent problem-solving, multitasking, and customer-service skills. Preferred Certifications CompTIA A+ or CompTIA N+ ITIL Foundation or similar certification This is a fantastic opportunity for an IT professional to work in a fast-paced, dynamic environment where you can make a real impact by ensuring seamless IT operations.

Platform Engineer Location: Bengaluru, Karnataka, India Full-time partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Position Overview: Colortokens is looking for a Junior Platform Administrator to assist in managing, maintaining, and optimizing our NextGen Security Information and Event Management (SIEM) platform. The ideal candidate will support the day-to-day operations, help onboard customer log sources, troubleshoot integration issues, and provide technical assistance to the security operations team. This role is ideal for a motivated professional with 3+ years of experience in SIEM administration, security operations, or log management. Key Responsibilities: SIEM Platform Administration Assist in deploying, configuring, and maintaining the NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, QRadar, Chronicle, Exabeam). Perform basic updates and patches to ensure platform security and functionality. Monitor SIEM health, performance, and uptime under the guidance of senior administrators. Log Source Management Onboard new log sources and validate data ingestion. Help troubleshoot log ingestion, parsing, and formatting issues. Maintain log retention policies for compliance. Rule and Use Case Management Support the development and deployment of detection rules, correlation use cases, and alerts. Tune existing use cases to minimize false positives. Work closely with security analysts to refine alerting strategies. Integration and Automation Assist in integrating SIEM with other security tools (e.g., EDR, microsegmentation, vulnerability scanners). Work on basic automation tasks using scripting (Python, PowerShell) to enhance SIEM efficiency. Platform Security and Compliance Support role-based access control (RBAC) and platform security policies. Help ensure SIEM adheres to compliance standards like SOC2, ISO 27001. Participate in periodic security audits. Network Debugging & Troubleshooting Have a basic understanding of TCP/IP, networking concepts, and protocols. Assist in debugging network connectivity issues related to SIEM log ingestion. Use basic network troubleshooting tools. Collaboration and Support Work alongside SOC analysts, threat hunters, and security engineers. Provide basic technical support for SIEM users. Assist in training and documentation for security teams. Performance Monitoring and Optimization Monitor storage and indexing performance to ensure optimal operations. Report any performance issues to senior administrators. Contribute to platform health reports and alerting metrics. Incident Support Assist SOC teams in log analysis, incident response, and forensic investigations. Ensure log data is readily available for security incidents. Education and Certifications: Bachelor s degree in Computer Science, Information Security, or a related field. Certifications (Preferred but not mandatory): Splunk Certified User/Admin Microsoft Certified: Security Operations Analyst Associate QRadar Certification Any SIEM-related certification Experience: 3+ years of experience in SIEM administration, security operations, or log management. Hands-on experience with at least one SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, Chronicle, Exabeam). Basic knowledge of log ingestion, rule creation, and data parsing. Exposure to scripting (Python, PowerShell) for automation. Basic understanding of TCP/IP networking concepts and network debugging. Technical Skills: Understanding of log formats, Syslog, JSON, XML, and data pipelines. Basic knowledge of querying languages (KQL, SPL, AQL). Familiarity with SIEM integration with security tools like EDR, SOAR, NDR. Awareness of MITRE ATT&CK, NIST, or CIS security frameworks. Basic experience with network troubleshooting tools (ping, traceroute, netcat (nc)). Soft Skills: Strong problem-solving and troubleshooting abilities. Good verbal and written communication skills. Ability to work collaboratively in a security operations environment. Preferred Skills: Basic understanding of cloud-based security solutions (AWS, Azure, Google Cloud). Exposure to SOAR tools (e.g., Cortex XSOAR, Splunk Phantom). Interest in machine learning-based anomaly detection for SIEM. Key Metrics for Success: Successful onboarding of log sources. Improvement in log ingestion and parsing accuracy. Contribution to fine-tuning detection rules. Timely resolution of SIEM-related support requests. Ability to identify and troubleshoot basic network connectivity issues.

Position: Enquiry Processing Associate Marketing Department: Marketing Extension Location: Bengaluru Role Overview: We're looking for a responsive and detail-oriented Enquiry Processing Associate to manage incoming enquiries from Key Account Managers (KAM) through phone, email, and chat. This role involves accurately processing enquiries, providing product information, resolving issues, and collaborating across teams to ensure excellent customer service. Key Responsibilities: Respond promptly and professionally to enquiries from KAM via phone, email, and chat. Accurately process and document all enquiries in the company system. Provide clear and detailed information regarding products, services, and company policies to KAM on a daily basis. Resolve customer issues efficiently and escalate complex cases to the relevant departments or personnel. Maintain current knowledge of company products, services, and technologies. Work closely with other departments to ensure enquiries are addressed comprehensively and promptly. Generate, present, and analyze reports on enquiry trends to support continuous improvement. Qualifications & Skills: Bachelor s degree in Business Administration (BBA) or any other discipline. Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work collaboratively in a team environment. Proficient in using communication tools and enquiry management systems. Qualification : Bachelors degree in Business Administration (BBA) or any other discipline.

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Executive Assistant | ThoughtWorks | Bangalore, India Location: Bangalore, India Employment Type: Full-time, Regular Industry: Information Technology About ThoughtWorks At ThoughtWorks, we are a dynamic and inclusive community of innovative professionals who are transforming technology consultancy. With over 30 years of impact, we help our clients solve complex business challenges with cutting-edge technology. If you are passionate about continuous learning and want to make a meaningful difference, join us and contribute to extraordinary work that pushes boundaries and accelerates digital transformation. Job Overview Key Responsibilities Calendar & Schedule Management: Take charge of managing multiple calendars, scheduling meetings, appointments, and travel arrangements for executives. Prioritize and balance tasks to keep everyone organized and on track. Meeting Coordination: Lead the process from pre-meeting prep to post-meeting follow-up. You ll organize and prepare for meetings, take minutes, distribute action items, handle logistics, and ensure seamless execution. Travel Arrangements: Be the go-to travel coordinator! Book flights, hotels, and other arrangements for the team. Manage travel budgets and handle all necessary travel documentation with precision. Expense Management: Process and track expense reports for multiple stakeholders, ensuring compliance with company policies and budgets. Task Prioritization: Manage multiple tasks simultaneously, ensuring deadlines are met and workflows are optimized. Job Qualifications Technical Skills: Experience: 4-6 years of experience working as an executive assistant to senior executives (D, V, and C-level). Organization & Time Management: Excellent organizational skills with the ability to manage multiple priorities, schedules, and travel logistics with efficiency. Communication Skills: Strong verbal and written communication skills with the ability to interact with internal and external stakeholders effectively. Proficiency in Office Tools: Expertise in office software and productivity tools such as Microsoft Office, Google Suite, and other collaboration platforms. Professional Skills: Discretion & Confidentiality: Ability to handle sensitive information with the utmost discretion and confidentiality. Flexibility & Adaptability: Adaptable to changing work hours and responsibilities as needed, maintaining a calm and solution-oriented approach. Expense & Budget Management: Ability to process and track expenses for multiple stakeholders while ensuring adherence to budgetary constraints. Problem-Solving & Decision Making: Strong interpersonal and problem-solving skills to manage various operational challenges. At ThoughtWorks, there s no one-size-fits-all career path. We balance autonomy with a culture that fosters professional development. With numerous interactive tools and development programs, you ll have ample opportunity to grow and enhance your career. We believe in helping each other be our best, and this commitment to continuous learning extends to every team member. Join us to thrive in a collaborative, dynamic, and innovative environment. At ThoughtWorks, we believe in pushing boundaries, continuously learning, and creating extraordinary impact together. We empower you to grow while contributing to the success of cutting-edge projects with global impact.

Job Title: Supplier Governance Specialist Location: Bengaluru, India Company: IBM Finance Organization Introduction This role requires a detail-oriented individual with strong organizational skills, capable of handling sensitive information with discretion and professionalism. The incumbent must also be adaptable, given the dynamic nature of supplier relationships and risk management scenarios. Your Role and Responsibilities The Supplier Governance Specialist will play a crucial role within the Client Supplier Governance team. This role involves supporting various stages of supplier governance, from initial risk assessments through to ongoing due diligence and reporting. The incumbent will be responsible for facilitating initial supplier risk screenings, conducting initial and ongoing due diligence, providing reporting support, and ensuring adherence to business rules and requirements. Key Responsibilities: Supplier Risk Assessment Support: Assist business/contract owners in completing the assessment questionnaire. Guide them through navigating secondary risk teams. Report the outcomes of the questionnaires. Repeat assistance as necessary until satisfactory completion. Due Diligence Questionnaire Support: Distribute the due diligence questionnaire to relevant parties. Validate that responses align with Telstra's business rules and requirements. Trigger appropriate actions based on Procurement and Specialist Risk Teams' inputs. Identify required follow-up actions, track their progress, and report status. Ongoing Supplier Due Diligence: Monitor contract and supplier risk alerts, triaging and escalating as per business rules. Maintain currency of questionnaire responses and supplier information. Track activities needed for remediation of identified gaps in questionnaires. Provide support in updating and maintaining the Risk Framework. Offer reporting support for risk-related activities. Required Education Associate s Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field). Required Technical and Professional Expertise Relevant experience in supplier governance, risk management, or procurement. Strong understanding of procurement processes and risk management principles. Excellent communication skills to guide non-expert users through processes. Strong analytical skills to interpret data and make informed decisions. Proficient in using digital tools and systems for questionnaire distribution, tracking, and reporting. Ability to work independently and as part of a team, managing multiple tasks simultaneously. Preferred Technical and Professional Experience NA (Not Applicable) About IBM Finance Organization The IBM Finance Organization is responsible for driving enterprise performance and transformation. As the financial stewards of IBM, we deliver IBM s financial strategy, develop new business models, and mitigate enterprise risk. If you have a passion for creating business value, join our team in areas such as accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing. Qualification : Associates Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field).

Job Description: SaaS Cloud Ops Specialist We are looking for SaaS Cloud Ops specialists involved in managing and supporting cloud-based applications, databases, and services. These roles can include: Designing, planning, implementing, onboarding, configuring, and managing cloud environments and applications; troubleshooting and resolving cloud services issues; maintaining, monitoring, planning, and documenting; and infrastructure-level automation experience. Career Level - IC3 Responsibilities As part of the Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking complete responsibility for supporting & maintaining OCI cloud-based applications, environments, and databases on OCI (Oracle Cloud). The new hire is expected to support 24x7 Production Operations for SaaS customers, associated banking cloud services, and products. Candidate should have expertise in the below (at least 3-4 from below): Kubernetes administration (Mandatory) Oracle Database administrator (Mandatory) OCI administration / or any other cloud administration (Mandatory) Linux (Mandatory) Excellent Communication Skills (Mandatory) 24*7 Production Operations (Mandatory) Expertise in Autonomous Database Automation experience CI/CD Pipelines Knowledge in GIT Repository Disaster Recovery (DR) SaaSOps is expected to possess strong troubleshooting skills and will need to work on a ticketing-based system to resolve issues and monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on critical and non-critical issues from the queues, escalation channels, and other modes of assignments. The candidate would be expected to update Service Requests with technical and non-technical solutions, meet SLA requirements, and interact with other functional teams, customers, customer management teams, and Product engineering teams as and when required.

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Job Description You are a strategic thinker passionate about driving solutions in Analytics Solutions. You have found the right team. As an Analytics Solutions Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for the design, implementation and execution of end-to-end processes supporting U.S. Regulatory Reporting including Consolidated, Capital, Standalone and CCAR/DFAST reporting, regulatory reporting training and exam management. Additionally, FRRA drives broader strategic initiatives across external reporting including accountability, error and issue management, manual adjustments, variance analysis, quality assurance and the target U.S. Regulatory Reporting platform. The FRRA Innovation team sits within FRRA and is responsible for leading the development and implementation of Business Intelligence, Data Analytics and Intelligent automation solutions, identifying and delivering process automation and technology innovation, supporting the reporting production close, and helping to define and design multi-year business infrastructure strategy. Job Responsibilities Implement process automation solutions across the business using Business Intelligence tools. Drive process discovery through partnerships with key stakeholders in the business. Follow established project lifecycle from end to end to deliver timely, efficient, and fit-for-purpose solutions. Engage partners such as FRRA process owners, Center of Excellence teams, and Control partners through established forums. Assist with various aspects of project management including development of project plans, task management, design, testing scenarios and analysis, implementation, and procedural / operating model documentation. Collaborate with system / data owners and business project teams to improve overall data quality and implement tactical solutions to automate repetitive, manual data clean-up and aggregation work. Develop expertise in existing and future strategic data source systems to streamline and improve information content, transparency, and delivery. Communicate summary of analysis and findings thoroughly and succinctly (summary of facts, data sources, analyses performed, conclusions, and recommendations) to various stakeholders, including executive leadership and participate/lead Innovation forums. Stay up-to-date with industry trends and best practices in process automation, analytics, and innovation. Required Qualifications, Capabilities, and Skills Minimum 3 years experience in design and delivery of analytics, reporting and process automation solutions. Advanced data transformation skills using Alteryx and/or Python. Experience with data visualization tools (e.g., Tableau, Power BI) and analytics platforms. Strong project management skills with the ability to manage multiple projects simultaneously. Good analytical and presentation skills. Willingness to learn and adopt new cutting edge technologies, toolsets and techniques. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Preferred Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus. Certifications in process automation or data analytics. Knowledge of SQL and/or RPA tools like UIPath. Experience with process review, discovery and reengineering. Understanding of workflow automation tools such as Pega or ServiceNow. Experience in a similar role within a fast-paced, innovative environment. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Qualification : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus.

Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A

Job Title: Cash Application Analyst Job Summary We are looking for an experienced Cash Application Analyst to manage and optimize the cash application process at our tech company, which operates on a usage-based billing model. The ideal candidate will ensure the accurate and timely application of customer payments to invoices, contribute to efficient cash flow management, and collaborate with key stakeholders to enhance processes. This role requires a meticulous professional with strong analytical skills, experience in high-volume cash application environments, and an ability to navigate in a fast-paced environment. This position will be catering to the US (EST) timezone. The Impact You Will Have Oversee the daily cash application process, ensuring customer payments are accurately and promptly applied to invoices. Monitor and reconcile incoming payments across multiple payment channels, including ACH, wire transfers, credit card transactions, and checks. Collaborate closely with the billing and collections teams to resolve discrepancies and support seamless end-to-end cash management. Develop and implement cash application policies and procedures that align with the unique aspects of a usage-based billing system. Identify and address payment discrepancies, customer account issues, and unapplied cash, facilitating timely resolutions. Maintain and update comprehensive documentation of cash application processes and customer payment records. Generate reports on cash application metrics, providing actionable insights to senior finance leadership. Participate in system enhancements and software implementations to improve cash application automation and efficiency. Liaise with the customer support team to handle customer inquiries related to payments and account reconciliations. Drive continuous process improvements and leverage technology to enhance accuracy, reduce processing times, and streamline operations. Ensure compliance with company policies and relevant financial regulations. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 4 years of experience in cash application, accounts receivable, or related financial operations. Strong understanding of usage-based billing models and associated financial processes. Excellent attention to detail and problem-solving skills. Proficiency with ERP systems and payment processing platforms; experience with NetSuite and Salesforce is a plus. Strong analytical skills with the ability to interpret data and generate reports. Effective communication and interpersonal skills for collaboration with cross-functional teams. Operate in a fast-paced environment with tight deadlines. Ability to adapt to evolving business needs and drive change management. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Title: Senior Revenue Operations Analyst Job Summary We are seeking an experienced Senior Revenue Operations Analyst to join our team. You will support the daily Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity, and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process. This will be the first hire for the site! The Impact You Will Have Analyze signed contracts and completed orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines. Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue teams to develop expertise in order-to-cash policies and procedures. Create and maintain detailed records in our ERP and billing platform to support billing, commissions, forecasting, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. Ensure data integrity and accuracy within financial systems by performing regular reviews and audits. Partner with the finance transformation, IT, and engineering teams to streamline revenue operations processes. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 6 years of revenue operational accounting experience. Strong accounting background with experience in revenue operational accounting and financial close processes. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Effective communication and interpersonal skills for collaboration with cross-functional teams. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Title: Payroll Operations New Associate Skill Required: Payroll Payroll Process Design Location: Bengaluru Qualifications: Any Graduation Experience: 0 - 1 Year About Accenture: Accenture is a global professional services company with leading expertise in digital, cloud, and security. With unmatched experience across 40+ industries, we provide Strategy & Consulting, Technology, and Operations services, along with Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals serve clients in over 120 countries, driving innovation and delivering real impact. Visit us at www.accenture.com Job Overview: We are looking for a Payroll Operations New Associate to support payroll processing activities with precision and efficiency. You will play a key role in HR and payroll data management, ensuring compliance with payroll policies and timely issue resolution. Key Responsibilities: Process HR and payroll data in payroll applications within agreed timelines. Address employee and HR queries related to payroll inputs efficiently. Work closely with payroll providers and third-party vendors to resolve discrepancies. Perform checks, validations, and variance analysis on payroll reports. Conduct reasonability checks between current and previous payroll cycles. Assist in resolving payroll-related issues within defined policies and procedures. Support improvements in payroll preparation, pay-slip calculations, post-payroll registration, accounting, and compliance. Skills & Qualifications: Must-Have: Basic payroll experience (US, UK, or International payroll preferred). Strong communication skills to interact effectively with employees and stakeholders. Attention to detail and ability to handle sensitive payroll data. Familiarity with payroll processing systems is an advantage. Good to Have: Knowledge of statutory payroll compliance and reporting requirements. Experience in working with third-party payroll vendors. Be part of a globally recognized organization with vast career growth opportunities. Gain experience in international payroll operations. Work in a dynamic and fast-paced environment with exposure to leading payroll technologies. If you're looking to start or build your career in payroll operations, apply now and be part of Accenture s high-performing team in Bengaluru!

Job Title: Site Reliability Engineer (SRE) General Summary: We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. This role is critical in ensuring the stability, scalability, and security of our infrastructure and services. As an SRE, you will work collaboratively with software engineers, data scientists, and product managers to optimize system reliability while driving automation and continuous improvement. You will be responsible for modernizing traditional services, implementing cutting-edge technology, and proactively managing infrastructure to maintain operational excellence. If you are passionate about automation, DevSecOps, system performance, and infrastructure resilience, this role offers an exciting opportunity to make a meaningful impact. Key Responsibilities: System Monitoring & Incident Response: Continuously monitor system health, detect anomalies, and respond to incidents promptly. Investigate and troubleshoot service-related issues, ensuring minimal disruption. Implement proactive measures to prevent downtime and optimize system stability. Infrastructure Automation & DevOps Implementation: Develop and maintain Infrastructure-as-Code (IaC) scripts to automate deployments and scaling. Automate routine operational tasks to improve efficiency and reduce manual intervention. Leverage DevSecOps practices to ensure secure and resilient deployments. Performance Optimization & Capacity Planning: Collaborate with development teams to enhance software performance and system responsiveness. Identify and resolve system bottlenecks to improve speed, efficiency, and reliability. Forecast resource requirements based on traffic patterns and business growth. Security, Compliance & Risk Management: Implement security best practices and compliance measures across all infrastructure layers. Conduct security audits and ensure systems meet industry-standard security guidelines. Proactively assess and mitigate risks associated with infrastructure and deployments. Required Qualifications & Skills: Technical Expertise: Extensive experience with Linux-based environments (Ubuntu, RedHat), including system administration and troubleshooting. Strong proficiency in scripting and automation using Python, Bash, or Go. Experience with containerization and orchestration technologies such as Docker and Kubernetes. Familiarity with CI/CD pipelines and tools like Jenkins, Puppet, Vault, and Splunk. Hands-on experience with cloud platforms (AWS, Azure, or GCP). Problem-Solving & Leadership: Strong analytical skills with the ability to diagnose and resolve complex system issues. Self-driven, highly motivated, and able to work independently in a fast-paced environment. Ability to collaborate cross-functionally and communicate technical solutions effectively. Security & Reliability Focus: Solid understanding of DevSecOps principles and secure system design. Ability to implement monitoring, logging, and alerting solutions to maintain system resilience. Passion for continuous learning and leveraging data-driven approaches for system improvement. Work in a high-impact role that directly contributes to the reliability and scalability of mission-critical systems. Be part of an innovative, forward-thinking team that values automation, collaboration, and continuous improvement. Competitive salary, professional development opportunities, and an environment that fosters growth and innovation. If you are a passionate, results-driven SRE, we invite you to join us and play a pivotal role in shaping the future of our infrastructure.

Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to incidents, working on service requests, problem management, and storage infrastructure improvements. Experience in supporting a varied clientele is essential, as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools, and related Storage technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance tuning. Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem, and configuration management. Certification is desirable. Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization, and networks (NetApp/Cisco FlexPod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Windows server, Linux server, and related Operating Systems technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. Good to have Associate-level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA). Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment, and disaster recovery testing. Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Working knowledge of containers and microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes, and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience. Work Environment At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.