Advanced Technical Support Jobs in Bengaluru

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Application Engineer Grinding Machines Location: Bangalore Employment Type: Full Time Experience Required: 5+ Years About Us Phillips Machine Tools is India s leading machine tool solution provider, offering cutting-edge technologies, automation systems, and engineering services to a wide range of industries. As we continue to grow, we are looking for a highly skilled Application Engineer Grinding Machines to join our expanding Applications Team. Role Overview In this role, you will leverage your expertise in grinding technologies to deliver advanced technical solutions, optimize manufacturing processes, and provide training and post-installation support to customers. You will play a critical role in ensuring high-precision machining and customer satisfaction. Key Responsibilities Apply hands-on expertise in Surface, Cylindrical, Centerless, and Tool & Cutter Grinding machines. Program, set up, and optimize CNC grinding machines for precision, productivity, and repeatability. Analyze customer component drawings to recommend appropriate machines, tools, and grinding processes. Conduct component prove-outs and validation on recommended machines. Deliver technical training for customers and internal teams on grinding operations, programming, and maintenance. Diagnose and resolve application and accuracy-related issues across grinding platforms. Collaborate with sales and service teams to support both pre-sales assessments and post-sales execution. Travel extensively for customer site visits, installations, and technical support. Candidate Profile Diploma/Degree in Mechanical or Production Engineering (or equivalent). Minimum 5 years of hands-on experience with grinding machine operations and applications. Strong working knowledge of CNC programming (Siemens, Fanuc, etc.). Proficient in reading and interpreting complex engineering drawings and specifications. Excellent communication, analytical, and troubleshooting skills. Open to frequent travel across India for on-site customer support. Collaborate with top global machine tool brands. Learn from and work alongside industry-leading experts. Thrive in a dynamic, high-growth environment with continuous learning. Enjoy competitive compensation, travel perks, and growth opportunities. Qualification : Diploma/Degree in Mechanical or Production Engineering (or equivalent)

Platform Engineer Location: Bengaluru, Karnataka, India Full-time partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Position Overview: Colortokens is looking for a Junior Platform Administrator to assist in managing, maintaining, and optimizing our NextGen Security Information and Event Management (SIEM) platform. The ideal candidate will support the day-to-day operations, help onboard customer log sources, troubleshoot integration issues, and provide technical assistance to the security operations team. This role is ideal for a motivated professional with 3+ years of experience in SIEM administration, security operations, or log management. Key Responsibilities: SIEM Platform Administration Assist in deploying, configuring, and maintaining the NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, QRadar, Chronicle, Exabeam). Perform basic updates and patches to ensure platform security and functionality. Monitor SIEM health, performance, and uptime under the guidance of senior administrators. Log Source Management Onboard new log sources and validate data ingestion. Help troubleshoot log ingestion, parsing, and formatting issues. Maintain log retention policies for compliance. Rule and Use Case Management Support the development and deployment of detection rules, correlation use cases, and alerts. Tune existing use cases to minimize false positives. Work closely with security analysts to refine alerting strategies. Integration and Automation Assist in integrating SIEM with other security tools (e.g., EDR, microsegmentation, vulnerability scanners). Work on basic automation tasks using scripting (Python, PowerShell) to enhance SIEM efficiency. Platform Security and Compliance Support role-based access control (RBAC) and platform security policies. Help ensure SIEM adheres to compliance standards like SOC2, ISO 27001. Participate in periodic security audits. Network Debugging & Troubleshooting Have a basic understanding of TCP/IP, networking concepts, and protocols. Assist in debugging network connectivity issues related to SIEM log ingestion. Use basic network troubleshooting tools. Collaboration and Support Work alongside SOC analysts, threat hunters, and security engineers. Provide basic technical support for SIEM users. Assist in training and documentation for security teams. Performance Monitoring and Optimization Monitor storage and indexing performance to ensure optimal operations. Report any performance issues to senior administrators. Contribute to platform health reports and alerting metrics. Incident Support Assist SOC teams in log analysis, incident response, and forensic investigations. Ensure log data is readily available for security incidents. Education and Certifications: Bachelor s degree in Computer Science, Information Security, or a related field. Certifications (Preferred but not mandatory): Splunk Certified User/Admin Microsoft Certified: Security Operations Analyst Associate QRadar Certification Any SIEM-related certification Experience: 3+ years of experience in SIEM administration, security operations, or log management. Hands-on experience with at least one SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, Chronicle, Exabeam). Basic knowledge of log ingestion, rule creation, and data parsing. Exposure to scripting (Python, PowerShell) for automation. Basic understanding of TCP/IP networking concepts and network debugging. Technical Skills: Understanding of log formats, Syslog, JSON, XML, and data pipelines. Basic knowledge of querying languages (KQL, SPL, AQL). Familiarity with SIEM integration with security tools like EDR, SOAR, NDR. Awareness of MITRE ATT&CK, NIST, or CIS security frameworks. Basic experience with network troubleshooting tools (ping, traceroute, netcat (nc)). Soft Skills: Strong problem-solving and troubleshooting abilities. Good verbal and written communication skills. Ability to work collaboratively in a security operations environment. Preferred Skills: Basic understanding of cloud-based security solutions (AWS, Azure, Google Cloud). Exposure to SOAR tools (e.g., Cortex XSOAR, Splunk Phantom). Interest in machine learning-based anomaly detection for SIEM. Key Metrics for Success: Successful onboarding of log sources. Improvement in log ingestion and parsing accuracy. Contribution to fine-tuning detection rules. Timely resolution of SIEM-related support requests. Ability to identify and troubleshoot basic network connectivity issues.

Job Title: Software Design & LabVIEW Engineer Location: Bengaluru Overview: Join CynLr s Product Design and Algorithm Team as a Software Design & LabVIEW Engineer, where you will be instrumental in developing LabVIEW code for advanced algorithms and experiments, optimizing performance, and supporting the software development lifecycle with strong architectural discipline. You will also provide critical interface and support for hardware-in-the-loop validation and customer implementation. Key Responsibilities: LabVIEW Development & Experimentation Translate concepts and algorithms from Design and Algorithm teams into well-structured LabVIEW code and experiments. Optimize LabVIEW code for timing and memory performance. Build custom data visualizations and user-friendly UI elements to accelerate experimental workflows. Enhance Lab experiment applications for usability and efficiency. Code Refactoring & Architecture Understand and apply established LabVIEW design patterns and coding standards (including STQ). Refactor legacy spaghetti code to comply with architecture and design guidelines. Document and maintain code quality and design consistency. Software Development Lifecycle Integration Implement and maintain source and version control using GIT or equivalent tools. Integrate evolving C++ DLL libraries seamlessly into LabVIEW codebases without disruption. Verification & Validation (V&V) Develop test cases and execute validation tests for C++ and LabVIEW code. Perform hardware-in-the-loop testing to validate algorithm functionality and performance. Customer Interface & Support Assist in application implementation and provide technical support to customers. Serve as a LabVIEW knowledge resource for the Algorithm and Design engineers and onboard new team members. Job Requirements: Programming Fundamentals Strong understanding of Data Flow programming paradigm and parallel programming in LabVIEW. Experience with dynamic thread management and service spawning. Software Design & Development Proven involvement in the full software development lifecycle, including distributed development with source/version control (GIT). Expertise in State Machine architecture and familiarity with other design patterns applied in LabVIEW. UI/UX Skills Proficient in building custom controls, data visualizations, and UI elements (experience with XControls is a plus). Strong knowledge of subpanels, resolution reflow, and splitter management for UI design. LabVIEW IDE Expertise Deep knowledge of VI Server (methods and attributes) and VI scripting (preferred). Mastery of LabVIEW project and environment settings, including front panel customization, function palettes, debugging, VI properties, and productivity features. Connectivity & Hardware Interface Experience integrating .dll libraries and C++ header files into LabVIEW applications. Familiarity with registry coding is advantageous. Hands-on experience with communication protocols including Ethernet (UDP, TCP), RS232/485, and industrial protocols like Modbus, CAN, etc.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Customer Success Engineer II Bangalore (EST Shift) Location: Bangalore, India Shift: EST Hours About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides comprehensive post-deployment technical support across a diverse set of technologies and cloud environments. We ensure timely activation and adoption of Rubrik s SaaS products and technologies to deliver maximum value. As a vital member of this team, you will serve as a trusted advisor and key point of contact for customers and partners, working closely with cross-functional teams to ensure customer success. In a data-driven world, Rubrik s Customer Support Team is the backbone of data security strategies, leveraging deep technical expertise in data management, protection, and recovery to swiftly resolve complex issues while maintaining exceptional customer experience. Role Overview As a Senior Customer Success Engineer II, you will provide enterprise-level technical support to customers through multiple channels including phone, web, email, and chat. You will deliver effective solutions to technical and non-technical users while supporting a broad range of cloud and technology deployments. Key Responsibilities Manage and resolve technical support cases from basic queries to advanced troubleshooting involving complex issues. Analyze and isolate root causes using structured troubleshooting and problem analysis techniques. Independently diagnose and resolve problems within the customer s environment, escalating when necessary. Provide expert advice on cloud infrastructure services and best practices. Research, troubleshoot, and resolve escalated customer issues promptly and accurately. Ensure detailed documentation, recording, and closure of all cases. Collaborate with internal teams (escalations, engineering, etc.) to facilitate clear communication and resolution. Contribute technical content to Rubrik s Deployment Guides, Knowledge Base, and FAQs. Demonstrate strong case management skills to proactively resolve issues and maintain high customer satisfaction. Create technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 8+ years of experience in enterprise technical support, DevOps, or related fields. Expertise in troubleshooting advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with ability to work independently. Proficient knowledge of VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, databases (preferably MS SQL), scripting languages (Python, Perl), automation, microservices architecture, SaaS systems, and cloud application management. Hands-on experience with cloud deployments and infrastructure. Ability and willingness to learn and adapt across a broad technology stack. Comfortable filing bugs and collaborating with engineering teams to reproduce and resolve issues. Bachelor s degree in Computer Science, Engineering, or a related field. Rubrik (NYSE: RBRK) is committed to securing the world s data with its industry-leading Zero Trust Data Security approach. Our Security Cloud, powered by machine learning, protects data across enterprises, clouds, and SaaS applications. We empower organizations to maintain data integrity, ensure availability during disruptions, continuously monitor risks, and quickly restore business operations in the event of cyberattacks or failures. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Data Scientist Location: Bangalore, Karnataka, India Department: DAC Experience Required: 4 6 Years Education: B.E./B.Tech or equivalent Open Positions: 10 About the Role This is an exciting opportunity to apply your technical expertise while mentoring junior data scientists, influencing technical strategies, and ensuring the highest quality of data-driven decision-making. Key Responsibilities Data Science & Analytics Translate business problems into testable hypotheses and develop proofs of concept. Build and deploy predictive models and machine learning solutions using Python, SQL, and cloud platforms. Use advanced statistical techniques, data mining, and visualization to derive insights from structured and unstructured data. Collaborate with stakeholders to deliver actionable insights and ensure analytical solutions are effectively communicated to both technical and non-technical audiences. Design experiments, conduct hypothesis testing, and create data-driven narratives to support decision-making. Technical Leadership Guide and mentor junior data scientists on best practices, project design, and technical execution. Conduct code reviews, ensure quality documentation, and uphold software development standards (version control, refactoring, collaborative coding). Share emerging trends and best practices in the field to foster team-wide learning. Actively participate in peer learning, technical sessions, and team knowledge-sharing. Project Management Break down complex data science projects into smaller tasks, assign responsibilities, and monitor execution. Balance business impact with execution timelines to deliver pragmatic solutions over theoretical perfection. Create and maintain documentation using standardized frameworks (e.g., CRISP-DM). Required Skills Technical (Must-Have) Advanced proficiency in Python and SQL. Expertise in Probability & Statistics, hypothesis testing, and predictive modeling. Solid hands-on experience with Machine Learning (regression, classification, clustering, etc.). Strong data visualization skills with tools like Tableau, Power BI, and libraries such as matplotlib, seaborn. Experience with cloud platforms (Azure, AWS, or GCP) and modern development tools. Non-Technical (Must-Have) Strong communication skills: Ability to present technical findings to non-technical stakeholders. Project planning, risk management, and delivery tracking experience. Leadership qualities: Mentorship, peer collaboration, and driving process improvements. Excellent written communication for documenting scientific approaches and writing whitepapers. Preferred Skills (Good to Have) Advanced Technical Skills Expertise in areas like NLP, Deep Learning, Reinforcement Learning, Graph ML, or Time Series Forecasting. Hands-on deployment experience using MLOps tools and advanced cloud-native services. Solutioning Acumen Ability to break down complex business challenges and match them with the most effective technical solutions. What Makes You a Great Fit You are a problem solver with a deep understanding of machine learning applications. You thrive in a collaborative environment and excel at mentoring others while growing your own skills. You are motivated by impact and have the ability to translate raw data into strategic insights. Perks & Benefits Opportunity to work on cutting-edge, enterprise-scale problems. Be a part of a collaborative, intellectually curious team. Mentorship and career development support. Access to advanced tools, resources, and cloud technologies.

Technical Consultant - L1 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Overview: The Technical Consultant professionals will provide technical expertise to plan, analyze, define, and support the delivery of technical capabilities for clients' transformation, enhancement, advanced problem-solving skills, and support projects. Key Responsibilities: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement/support project. Develop high-level design, detailed design, and technical/integration solutions to meet the needs. Collaborate with clients to understand their business needs and processes. Participate in technical and technology workshops to understand and deliver integration requirements. Drive client discussions to define integration requirements and translate them into technical solutions. Provide training and support to end-users. Write technical specifications and test plans for development teams to ensure test-driven development. Manage projects and timelines effectively. Provide expert support to various projects and delivery engagements as and when required. Drive innovation/transformation agenda in large existing accounts and provide delivery support. Engage in escalation management and client delivery support. Interact with SAP and third-party partners. Performance Metrics: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels and measure cross-skills & upskills acquired to remain current on new developments in respective SAP Technical module. 2. Customer Satisfaction As defined by client SLAs. 3. Managing Change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective. Measure overall adaptability/flexibility to move from one project to another project. 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively. 5. Customer Responsiveness Measure responsiveness & courtesy in dealing with external customers, internal staff, and teammates in a courteous manner. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

DevOps Engineer | FinBox Location: India (Specific location not mentioned) Experience: 5+ Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, the buzzing hive of tech innovation and creativity! Since our inception in 2017, FinBox has built some of the most advanced technologies in the financial services space that help lenders like Banks, NBFCs and large enterprises build and launch credit products within a matter of days, not months or years. FinBox is a Series A funded company which is expanding globally with offices in India, Vietnam, Indonesia and Philippines. Our vision is to build the best-in-class infrastructure for lending products and help Banks & Financial Services companies across the world scale and launch credit programs that set a new standard in the era of digital finance. So far, we ve helped our customers disburse Billions of Dollars in credit across unsecured and secured credit including personal loans, working capital loans, business loans, mortgage and education loans. FinBox solutions are already being used by over 100+ companies to deliver credit to over 5 million customers every month. Why Should You be a FinBoxer: Innovative Environment: At FinBox, we foster a culture of creativity and experimentation, encouraging our team to push the boundaries of what's possible in fintech. Impactful Work: Your contributions will directly impact the lives of millions, helping to provide fair and accessible credit to individuals and businesses alike. Growth Opportunities: We are a Series A funded startup and have ample opportunities for growth, professional development and career advancement. Collaborative Culture: Join a diverse and inclusive team of experts who are passionate about making a difference and supporting one another. Who s a Great FinBoxer: At FinBox, we re on the lookout for exceptional folks who are all about innovation and impact. If you re excited to shake things up in the banking & financial services world, keep reading! Creative Thinkers: If your brain is always bubbling with out-of-the-box ideas and wild solutions, you re our kind of person. We love disruptors who challenge the norm and bring fresh perspectives to the table. Customer Heroes: Our customers are our champions, and we need heroes who can understand their needs, deliver magical experiences, and go above and beyond to keep them happy. Team Players: We believe in the power of we. If you thrive in a collaborative environment, value different viewpoints, and enjoy being part of a spirited, supportive team, you ll fit right in. About the Job As a DevOps Engineer at FinBox, you will also impart your strong understanding of cloud computing and infrastructure-as-a-service tools. You will be given ownership for taking new initiatives to implement industry best practices in process improvements, implementing automation and orchestration, and ensuring that software applications are delivered quickly, reliably, and at scale. How You'll Contribute Build and set up new development tools and infrastructure which can be helpful in scaling the product Strong understanding of CI/CD to implement and maintain automated build, test, and deployment pipelines to ensure continuous delivery of high-quality software Design, build and maintain an automated secure & resilient cloud infrastructure Collaborate with other developers to ensure that development follows established processes & practices Implement and maintain a practice of monitoring and logging to ensure the availability, performance and security of the application Enhance the development and delivery process by implementing best practices and tools in the industry Troubleshoot and resolve issues related to software development, deployment, and infrastructure by identifying the root cause Provide Day 2 technical support with products and the deployments and document the phases involved throughout the process Train and guide other members on the best DevOps practices and tools Who You Are An exceptional 5+ years of experience in handling CI/CD and implementing the best development practices In-depth knowledge of scripting languages, preferred are Go/Python/Bash In-depth working knowledge in Kubernetes,Terraform, Docker, Jenkins, etc Strong knowledge of system design & algorithms Hands-on experience on the cloud provider, AWS Strong knowledge of automating existing systems, repetitive tasks and deployments Carrying a knack for promoting high-quality coding practices with clean and reusable code Fair understanding of monitoring frameworks such as Grafana, Prometheus, Datadog, etc

Position: Cloud Data Engineer AWS Big Data Location: Bangalore, India Employment Type: Full-time Experience Required: 5 to 8 years Purpose of the Position: Join the Infocepts Cloud Data Architect Team as a Cloud Data Engineer and help design and implement cutting-edge big data solutions on AWS. You will leverage your expertise in EMR, Athena, PySpark, S3, AWS Lambda, and SQL to develop robust and scalable data platforms. Key Responsibilities: Technology Assessment and Design: Assess existing technology landscape and data integration frameworks. Design complex Big Data use cases using AWS services under guidance of the Architect. Support architectural decision-making by evaluating trade-offs in cost, performance, and durability. Recommend optimizations to existing data infrastructure. Documentation and Stakeholder Communication: Create project documentation adhering to quality and delivery standards. Collaborate closely with Architects and Project Managers for scoping, estimation, and planning. Present design decisions to technical and business stakeholders clearly. Conduct PoCs and design review sessions. Process Improvement and Automation: Identify and suggest opportunities for automation and process enhancements. Mentor junior engineers and support technical problem solving. Training and Knowledge Sharing: Prepare and deliver internal training on AWS and Big Data topics. Lead client knowledge sharing sessions and contribute to case studies. Essential Skills: In-depth experience with AWS services: S3, EC2, EMR, Athena, Glue, Lambda Familiarity with MPP databases like Redshift, Snowflake, or SingleStore Proficiency in Apache Spark and Databricks Strong programming skills in Python Experience building data pipelines using AWS and Databricks Knowledge of Big Data file formats such as Delta Lake Advanced SQL skills for large-scale data manipulation Hands-on experience with Apache Airflow or similar orchestration tools Strong understanding of ETL workflows and data warehousing concepts Desirable Skills: Cloud databases: AWS Aurora, Snowflake Experience with Hadoop and Hive AWS Certifications (Associate or Professional level) are a plus Qualifications: Bachelor s degree in Computer Science, Engineering, or related field (Master s preferred) Overall 5+ years of IT experience with at least 3 years in AWS Big Data projects Ongoing learning and technical certifications are strongly encouraged Key Qualities: Strong problem-solving and analytical thinking Self-driven with a passion for emerging data technologies Excellent communication and client presentation skills Ability to work in cross-functional, agile teams Apply now to be part of a high-impact data transformation team working on large-scale cloud data projects! Qualification : Bachelors degree in Computer Science, Engineering, or related field (Masters preferred)

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Technical Support Professional IBM CICS About CICS Welcome to CICS the world s leading application server software for IBM Z, processing an impressive 1.2 million transactions per second, equating to 100 billion transactions daily. Trusted by some of the largest financial institutions, including banks, insurance companies, and Fortune 500 companies, CICS powers critical transaction applications globally, helping businesses run efficiently and securely. Our team is a passionate, diverse, and highly skilled group of technical support professionals dedicated to providing top-tier support for IBM CICS clients worldwide. We are seeking a motivated individual with a strong technical background and a customer-first mindset to join our team and assist in delivering exceptional support to our global client base. Your Role and Responsibilities As a Technical Support Professional at IBM, you will be the first point of contact for clients experiencing software issues. Your primary responsibility is to provide expert technical support and troubleshooting assistance to ensure that client systems run smoothly. In this role, you will: Provide critical support for client transaction processing applications, ensuring smooth operations for some of the world s largest institutions. Work on high-impact projects, using advanced software development tools and techniques. Utilize your problem-solving expertise to diagnose and resolve technical issues related to CICS and mainframe systems. Collaborate with a global, multi-functional team, ensuring that our clients receive world-class service and that their software environments are running optimally. Technical Support at IBM is crucial to the success of our clients and helps maintain systems that drive key processes in finance, transportation, security, and beyond. Whether internally focused or working directly with clients, your contributions will make a measurable impact. Required Education Bachelor s Degree in Computer Science, Information Technology, or a related field. Preferred Education Master s Degree is a plus. Required Technical and Professional Expertise 3+ years of experience working on z/OS mainframe systems. 3+ years of experience with CICS system administration. Strong understanding of CICS architecture and the key components that make up CICS applications. Experience in upgrading or tailoring CICS systems to meet customer needs. Proficiency in at least one of the following programming languages: Assembler, PL/I, COBOL, or Java. Strong problem determination skills, including experience using CICS dump and trace diagnostics tools. Ability to take a leading role in Critical Situation resolution. Experience working in virtual, cross-functional teams and collaboration across different technical disciplines. Exceptional communication skills ability to explain complex technical issues to non-technical stakeholders and understand customer requirements. Ability to stay calm under pressure, work independently, and remain organized in high-stress situations. Preferred Technical and Professional Experience Experience with Customer Relationship Management (CRM) tools, such as Salesforce. Familiarity with debugging tools like IPCS and Fault Analyzer. Experience working with USS, TCP/IP, SMP/E, RACF, and VSAM. Exposure to IMS, DB2, WAS, SSL, MQ, and DevOps environments. As a member of IBM, you ll have the opportunity to be part of a culture that fosters innovation, professional growth, and collaboration. We value diversity and encourage employees to challenge the status quo while delivering impactful solutions to our clients. Join us, and together we ll continue to shape the future of transaction processing technology and client support. Qualification : Bachelors Degree in Computer Science, Information Technology, or a related field.

Position: Sr. Network & Security Systems Engineer Location: Payoda, Global Regions Experience: 12 15 years of IT and business/industry work experience Education: Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered. Shift: 24/7 Job Overview: The Sr. Network & Security Systems Engineer will design, implement, and support VMware NSX-based solutions requested by sales managers for various global clients. The role requires advanced technical expertise in NSX environments, strong troubleshooting skills, and experience with networking and security technologies. The candidate will collaborate with cross-functional teams and provide expert-level support to ensure stability and performance of NSX deployments. Key Responsibilities: Review customer High-Level Design (HLD) and Low-Level Design (LLD) documents and assess feasibility, risks, and constraints. Work closely with L1 teams to address global customer problems via virtual meetings. Create and maintain Method of Procedures (MOP) for planned activities and real-time problem resolution. Prepare Root Cause Analysis (RCA) reports and suggest workarounds by consulting OEM knowledge bases. Design hybrid and multi-cloud solutions for private and multi-cloud infrastructures. Prepare Bill of Quantity (BOQ) and Bill of Materials (BOM) by working with internal and external SMEs. Provide technical documentation, including IP schemas and technical specifications. Continuously monitor advancements in virtualization, networking, security, and cloud technologies. Train and support other team members to offload repetitive tasks and take on complex tasks with practice. Technical Skills and Responsibilities: Provide security and network support for physical networking and firewall services. Deliver and maintain network and security infrastructures using NSX/NSX-T. Implement networking and VXLAN technologies and improve network manageability and scalability. Monitor integration with other software-defined networking technologies. Maintain VMware vROps (ARIA) for capacity planning and troubleshooting. Automate network deployment and configuration with integration of compute and storage automation. Support operations and maintenance of VMware virtual infrastructure. Improve customized outlines using NSX, vRA (ARIA), and vRO (ARIA). Key Success Factors: Extensive knowledge of Cisco and VMware products and solutions. Hands-on experience with network diagram tools like Visio and Lucidchart. Ability to build High-Level Design documents independently. Strong understanding of Cisco Solution Life Cycle Prepare-Plan-Design-Implement-Operate-Optimize. Ability to lead technical workshops and explain solutions to non-SMEs. Knowledge of cloud providers like AWS, Azure, and GCP. Required Skills: NSX-T, NSX-T Edge, NSX Firewall, NSX Load Balancer VMware Cloud Foundation vCenter and ESXi vRealize Network Insight and Log Insight Automation scripting experience in Python, PowerShell, or equivalent Experience with Agile development methodologies Certifications: VMware Certified Professional (VCP) or Expert VCP-NV VCDX-NV VCP NV-Adv-Professional Join Us! We offer a collaborative environment, continuous learning opportunities, and a chance to work on advanced technologies. Let s celebrate work and grow together! Qualification : Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered.

Job Overview: We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements. Key Responsibilities: Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability. Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence. Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity. Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes. Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features. Qualifications: Experience: Minimum of 5 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies. Technical Skills: A deep understanding of Databricks architecture and Apache Spark, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization. Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach. Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience. Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable. Preferred Skills: Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases. Familiarity with automation tools and CI/CD pipelines. Understanding of data governance and compliance requirements. Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company. Career Growth: Opportunities for professional development and career advancement. Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to pr...

We are looking for a System Software Architect Programmable Vision Accelerator. As the market leader in deep learning and parallel computing, NVIDIA is seeking an expert system software architect to lead the design and implementation of firmware and driver stack for NVIDIA's Programmable Vision Accelerator (PVA) engine in the Tegra SoC platform. As a Software Architect, you will join a team of software engineers to create and evolve an essential part of the software stack responsible for scheduling and execution of highly optimized computer vision and machine learning kernels for specialized DSP hardware. You will use your design abilities, coding expertise, and creativity to help deliver innovative real-time firmware and kernel mode drivers for a low power, high performance computer vision accelerator engine. You will be architecting and developing new features and improvements to realize the groundbreaking potential of NVIDIA mobile systems, ranging from self-driving cars, intelligent video analytics and autonomous mobile robotics. You will need to demonstrate excellent technical leadership, communication, interpersonal, and analytical skills as well as a real passion for performance-oriented software engineering. If this sounds like a fun challenge, we want to hear from you! What you will be doing: Evolve and define software architecture for future NVIDIA's Programmable Vision Accelerator (PVA) chips and enhance the functionality of currently shipping products. Design and write custom embedded software for PVA engine to meet product and hardware requirements at the SoC level. Help defining forward-looking strategy and improvements to the PVA algorithms and system architecture. Review hardware specifications and map algorithms to the architecture. Participate in the bring-up of the new generation of the world's most advanced SoC. Collaborate closely with other teams and software/hardware architects across NVIDIA to support the architecture, design, creation, integration, and validation of PVA software under a common SoC umbrella. Provide technical support and guidance for internal and external customers. Mentor and guide technical development of the less experienced team members What we need to see: College degree (preferably PhD or MS) in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience 10+ years of working experience in embedded industry, including 5+ years in technical leadership role Deep understanding of SoC principles, general systems architectures, operating systems, device drivers, memory management, multithreading, and real-time scheduling. Deep understanding and working experience with embedded technologies including DSP, computer vision and image/signal processing. Excellent software development skills (C, C++) and outstanding problem-solving capabilities. Proven expertise in architecting embedded software and development of highly optimized code for DSP, SIMD and/or VLIW processors Experience with embedded Linux and/or QNX. Outstanding interpersonal skills with ability to work in a global and diverse team operating in a fast-paced environment. Good understanding of safety-critical software principles with experience in automotive or other highly regulated industries Ways to stand out from the crowd: Experience with ISO 26262 and IEC 61508 or equivalent quality/safety processes. Understanding of software safety and safety development processes is a major plus. Consistent record to effectively guide and influence in a technically strong dynamic environment. NVIDIA is widely considered to be one of the technology world s most desirable employers. We have some of the most forward-thinking people in the world working for us. If you're creative and autonomous, we want to hear from you. NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High-Performance Computing and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables amazing creativity and discovery, and powers what were once science fiction inventions from artificial intelligence to autonomous cars. NVIDIA is looking for great people like you to help us accelerate the next wave of artificial intelligence. Qualification : College degree (preferably PhD or MS) in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience

Job Description At Cisco, we are a global leader in networking and IT, driving innovation and redefining how people connect, communicate, and collaborate. Our mission is to shape the future of the internet by creating outstanding value and opportunity for our customers, employees, investors, and ecosystem partners. We are committed to fostering a diverse and collaborative environment where everyone can thrive and contribute to our collective success. What You'll Do As a CVT Solution Qualification Engineer, you will work alongside a dedicated, dynamic, and hardworking team to qualify and automate key technologies and solutions for deployment in high-end Cisco Web and Service Provider customer environments, impacting millions of users globally. Your responsibilities will include: Designing, automating, configuring, and qualifying customer use cases based on IOS-XR for ASR9K, NCS5500, NCS5000, and 8000 platforms. Generating test plans and dynamically prioritizing tasks based on customer needs. Developing test frameworks, tools, and web-based GUIs to support the execution environment and display analytics and machine learning-driven insights. Driving manual and automated test execution, raising, tracking, prioritizing, and verifying defects and fixes. Proactively seeking improvements in test coverage, execution, and automation, optimizing performance and configuration. Reproducing customer issues in internal test labs as requested by customer support teams. Generating test execution reports and technical whitepapers. Collaborating with cross-functional teams across multiple continents. Who You'll Work With As a senior member of this team, you ll work alongside a skilled group of engineers passionate about learning new technologies. The team consists of individuals with various years of experience, ranging from 3 to over 20 years, all of whom bring exceptional value to the table. Our team has a global presence with members located in the US, Canada, and India. You will also have opportunities to interact with groups such as Product Management, Marketing, Sales, Customer Support, Advanced Services, and the Customer Team. Who You Are You have a passion for qualifying and automating SP/web networking solutions and use cases to ensure smooth deployment for our customers. You have hands-on experience with qualifying, deploying, troubleshooting, and maintaining SP/web networking technologies, particularly XR platforms. Minimum Qualifications Bachelor s degree in Computer Science with 8+ years of professional experience or a Master s Degree in Computer Science with 6+ years of professional experience. Experience with Networking Automation, Software Quality Assurance, protocol testing, and supporting Web/Service-provider customers. Experience with routing hardware/platforms/forwarding architecture and networking technologies. Hands-on experience with Python automation. Preferred Qualifications CCIE certification (Routing & Switching / Service Provider / Data Center). Experience with platforms such as ASR9K, NCS5500, NCS5000, NCS540/NCS560, NCS6K, CRS, 8000. Experience with OpenFlow, Netconf, and REST API. Experience with network automation tools such as pyATS, Ansible, Jenkins, and Cisco NSO. Experience with CentOS, Redhat, Ubuntu UNIX/Linux and expertise in Bash/Unix Shell Scripting. Experience in configuring/fixing protocols such as ISIS/OSPF, BGP, L2/L3 VPN, EVPN, Segment Routing, IPv6, MPLS-LDP/RSVP-TE, Multicast, SNMP, Telemetry, gNMI, gRPC, Netconf & OpenConfig Yang Models. Why Cisco? #WeAreCisco At Cisco, we believe in the power of diversity and bringing our talents together to make a difference. We focus on developing innovative technology and powering a digital future for all. Cisco is a leader in the internet revolution, helping organizations around the world whether in health services, education, or business connect, collaborate, and succeed. We empower our employees to innovate, giving back to the community with paid volunteer days and supporting one another through both personal and career milestones. Join us, and bring your unique self to a place where passion for technology and world-changing ideas thrive. Qualification : Bachelors degree in Computer Science with 8+ years of professional experience or a Masters Degree in Computer Science with 6+ years of professional experience.