Advertising Campaigns Jobs in Surat

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.

Job Description: We are looking for a creative and motivated Social Media Executive to join our marketing team. The ideal candidate will be responsible for creating, optimizing, and managing content across various social media platforms to increase engagement and brand awareness. The role involves posting content, monitoring user interactions, and reporting on performance metrics to drive successful social media strategies. Key Responsibilities: 1. Content Creation and Optimization: Create engaging and creative posts for various social media platforms, ensuring content aligns with the company s brand and voice. Optimize posts for maximum engagement and reach based on platform-specific algorithms and best practices. 2. Post Scheduling: Schedule posts at optimal times to reach target audiences using social media management tools. Ensure content is posted consistently and on time across all social media channels. 3. Engagement Monitoring: Monitor and track user engagement, including likes, shares, comments, and direct messages (DMs). Respond to followers comments and messages in a timely and engaging manner, fostering positive relationships. 4. Analytics and Reporting: Create and analyze reports on social media performance metrics, such as engagement rates, reach, and follower growth. Provide insights and recommendations to improve the effectiveness of social media campaigns. 5. Ads Management: Manage paid advertising campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter. Track ad performance and optimize campaigns to ensure cost-effective results. Requirements: Education: Bachelor s degree in Marketing, Communications, or a related field (preferred). Experience: Proven experience as a Social Media Executive or in a similar role. Skills: Proficiency in using social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.). Strong understanding of social media trends, analytics, and advertising. Familiarity with social media management and analytics tools (e.g., Hootsuite, Buffer, Google Analytics). Strong writing and communication skills. Creative mindset with an ability to generate engaging content. Attributes: Excellent time management and organizational skills. Ability to work independently and as part of a team. Strong problem-solving and analytical abilities. What We Offer: Competitive salary and benefits. Opportunities for skill development and career advancement. A collaborative and creative work environment. If you are passionate about social media and have a knack for creating engaging content, we encourage you to apply for this exciting opportunity. Qualification : Any Graduate

About Us: At OptimumBrew, we pride ourselves on having a team of inquisitive thinkers, problem-solvers, and collaborative innovators. Our team is smart, driven, and experienced, bringing together a diverse group of designers and certified Performance Marketing Specialists to deliver results. Known for being process-driven, adaptive, and human-first, OptimumBrew is committed to fostering both your personal and professional growth. Job Title: Performance Marketing Specialist We are looking for a passionate and skilled Performance Marketing Specialist who thrives in building scalable, high-performance marketing campaigns. You'll be joining a team of talented professionals, where you'll have the opportunity to share your insights, learn from others, and continue developing your skills. Primary Objectives: Your primary goal will be to drive qualified traffic, generate leads, and maximize conversions through well-executed and optimized performance marketing campaigns, with a strong emphasis on PPC advertising. You will work towards achieving key metrics such as CPA (Cost Per Acquisition) and ROAS (Return on Ad Spend), aligning strategies with our broader marketing and business goals. Continuous campaign performance improvement will be a key part of your role as you analyze key metrics, test new strategies, and stay on top of industry trends and best practices. Roles & Responsibilities: Develop, execute, and optimize PPC campaigns across platforms like Google Ads, Bing Ads, and social media advertising channels. Conduct keyword research, create ad copy, and optimize ad creatives to ensure top campaign performance. Monitor campaigns and analyze key performance metrics, identifying areas for improvement and optimization. Implement tracking and attribution systems to measure and report on campaign effectiveness. Collaborate with internal teams to align performance marketing efforts with overall business and marketing objectives. Test, iterate, and refine campaign strategies to improve KPIs such as CTR (Click-Through Rate), conversion rates, and ROI. Stay updated on the latest performance marketing trends, tools, and best practices to maintain a competitive edge. Provide regular insights and reports to stakeholders, offering actionable recommendations to enhance campaign performance. Manage relationships with external partners, agencies, and vendors to ensure successful campaign execution. Stay informed about changes in advertising policies, search engine algorithms, and data privacy regulations to ensure compliance and mitigate risks. Technical Skills You Should Have: Proven experience in performance marketing, specifically PPC advertising. Strong analytical skills and experience with tools such as Google Analytics and Google Ads. In-depth understanding of PPC principles, including ad targeting, bidding strategies, and campaign optimization. Experience in setting up and managing tracking and attribution systems to accurately measure performance. Excellent communication skills with the ability to present complex data clearly and concisely. Detail-oriented with a focus on continuous improvement and optimization. Ability to work independently and collaboratively in a fast-paced environment. Google Ads certification, with experience in other platforms like Facebook Ads and LinkedIn Ads being a plus. Qualifications: Bachelor s degree in Marketing, Advertising, Business, Economics, or a related field. Additional certifications or coursework in digital marketing, performance marketing, or PPC advertising is highly desirable and would be considered an asset. Experience: 2 to 5 years of experience as a Performance Marketing Specialist. Benefits: 22 Paid Leaves 5-day Work Week Positive and Supportive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : Bachelors degree in Marketing, Advertising, Business, Economics, or a related field.

SEO Analyst We are looking for experienced SEO Analysts with a proven track record of securing top positions in multiple SEO projects. You should have a deep understanding of all things SEO and Digital Marketing, combined with excellent communication skills. Your responsibilities will include: Responsibilities: Devising strategies to enhance and monitor site performance, including proficiency in handling back-end SEO elements like sitemap.xml, robots.txt, metadata, site speed optimization, and related skills. Compiling and presenting comprehensive SEO performance reports. Analyzing site traffic and making data-driven recommendations. Advising changes to website architecture, content, linking, and other factors to boost SEO rankings for target keywords. Crafting digital media campaigns aligned with business objectives. Establishing a strong online brand presence and amplifying brand awareness. Maintaining a compelling online company voice through social media. Recommending and implementing direct marketing tactics for increased profitability. Managing tools such as AdWords, Google Analytics, Google Webmaster, and Keyword Planner. Communicating with clients for paid blog posting and link exchange opportunities. Creating regular reports. Qualifications and Skills: Optimize SEO for assigned websites, primarily blogs, to enhance organic search results. Execute on-page/off-page and technical SEO strategies that captivate and engage site visitors, defining the target audience. Develop internal systems and protocols ensuring optimized content across all platforms and user experiences. Promote both offsite and onsite activities, building rankings, profiles, and traffic. Conduct tests, gather and analyze data, and identify trends and insights to maximize ROI in organic and paid search campaigns. Demonstrate expertise in keyword research, high-quality backlink building, and content verification.

Job Description We are looking for an experienced and enthusiastic social media growth executive to join our team driving multiple global businesses. You will be responsible for achieving growth in social media followers, driving engagements, generating creative ideas, and driving various innovative initiatives & campaigns for various businesses. You must have a proven passion for living a vibrant social media life. Businesses for which the social media growth to be driven include NFT, Blockchain businesses, software development companies, and other industries located across the globe. In this role, you re expected to create innovative strategies and end-to-end execute them to achieve growth on multiple platforms like Facebook, Twitter, YouTube, Instagram, TikTok, LinkedIn, Discord etc. The goal is to gradually achieve superior customer engagement and intimacy, website traffic, and revenue by strategically exploiting all aspects of social media marketing. Key Responsibilities as a Social Media Executive Develop, implement and manage our social media growth strategies Daily posting on all social media platforms with long or short content Active engagements with the users with informative, engaging, and creative content Think and execute funny meme Closely work with art & creative design team for various art-work Research various ideas, competitor studies, top social handle analysis, to create unique execution strategies Monitor and report key growth matrices using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company s social media presence and performance. Plan at least 2-3 weeks in advance and create a pipeline for various posts Listening to target audiences from across the social media and collaborating with Marketing, Sales, and Product Development teams Monitor SEO and user engagement and suggest content optimization scope Define the most important social media KPIs, preparing monthly reports on social media marketing efforts. Staying up to date on best practices and emerging trends in social media. Performing other duties when needed. Requirements for a Social Media Specialist Candidate 2-4 years of social media experience in a social media role, with experience in planning and managing content in a corporate, or agency setting. Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills Thorough understanding of various social media algorithm Available to manage audiences located in different parts of the world in different timezones Experience with doing audience and buyer persona research Good understanding of social media KPIs Familiarity with the software industry, web design, and publishing Graduate degree in the marketing or relevant field Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Critical thinker and problem-solving skills Team player Multi-tasking and time-management skills, with the ability to prioritize tasks. You have a very high chance of grabbing this position: Added advantage if exposure on social media paid marketing Understanding of Web 3.0, Metaverse, etc. Managing community of web 3.0 audience Having significant social media followers on personal handles with value-added content Multiple viral contents on various social media handles. Qualification : Graduate degree in the marketing or relevant field

Job Description We are seeking a dynamic Social Media & Community Lead to join our growing team. The ideal candidate will be responsible for managing and elevating EnactOn s online presence across various social media platforms, ensuring our brand voice is consistent and engaging. This role requires a blend of creativity, technical prowess, and a deep understanding of digital content strategy. Key Responsibilities as a Social Media & Community Lead Content Strategy & Writing: Develop and implement a comprehensive social media strategy that aligns with our business goals. Craft compelling content that resonates with our audience and drives engagement. Video Editing: Create and edit videos for promotional campaigns, product launches, and other brand initiatives. Ensure videos are optimized for different platforms. Brand & Personal Social Media Management: Handle both EnactOn s brand social media accounts as well as the personal handles of key personnel, ensuring a consistent voice and brand image. Humor & Technical Content Creation: Balance technical content with humour to engage a diverse audience and make complex topics accessible and engaging. Forum & Community Management: Engage with users on forums and communities relevant to our industry. Address queries, gather feedback, and foster a positive community spirit. Discord, Telegram & Facebook Group Handling: Manage and moderate our channels, ensuring a safe and positive environment for our community. Share updates, answer queries, and drive engagement. Requirements for a Social Media & Community Lead Candidate Proven experience in social media management and content creation. Proficiency in video editing tools and software. Familiarity with EnactOn s product range. Strong understanding of the latest social media trends and best practices. Ability to analyze metrics and adjust strategies based on data. Soft Skills Communication: Excellent written and verbal communication skills. Creativity: Ability to think outside the box and bring fresh ideas. Adaptability: Comfortable in a fast-paced environment with frequent changes. Team Player: Ability to collaborate effectively with cross-functional teams. Problem Solving: Proactive in addressing challenges and finding solutions. You have a very high chance of grabbing this position: You have a portfolio showcasing your previous work in social media management and content creation. You are passionate about technology and can quickly grasp complex technical concepts. You have prior experience in managing communities on platforms like Discord and Telegram. You have a knack for blending humor with technical content, making it engaging for a wide audience. You are proactive, always looking for ways to elevate the brand s online presence. Join us at EnactOn and be a part of our journey to redefine the digital landscape!

Sales And Marketing Experience: 1 to 2 Years Position: 2 Education: BE / Post Graduation (MBA or Equivalent) Responsibilities : Responsible from attending inquiries to closing sales. Work with the business development team to plan the strategies to increase the Sales. Should be able to research current market identifies new clients and business opportunities. Gets the sale using various customer sales methods. Evaluate client s skills and needs and build productive long-lasting relationships. Context based demonstration of the existing projects to the potential Client. Ability to learn and Use the CRM to capture all the activities of Sales. Collaborate with the current Partners and drive to identify new Partners. Should possess a good, pleasant personality with good communication and convincing skills. Customer Driven and understand the value of a Customer. Should be familiar with digital Marketing tools (added advantage). Qualification : BE / Post Graduation (MBA or Equivalent)

About Us At OptimumBrew, we are a team of curious minds, passionate problem-solvers, and collaborative innovators. We're more than just a company we're a league of superheroes with a shared mission to make things happen. Our strength lies in the diverse skills of our 10+ certified Digital Marketing Executives. At OptimumBrew, your growth is our priority, and we re committed to nurturing both your professional journey and personal development. Position: Senior SEO Executive We are on the lookout for a creative and driven Senior SEO Executive to join our dynamic team. If you're passionate about the world of digital marketing and love optimizing strategies for growth, we want you on board. As a part of OptimumBrew, you ll work alongside a team of experts who are eager to learn, collaborate, and grow together. What You ll Do: Drive Digital Success: You ll lead the planning, implementation, and monitoring of digital marketing campaigns across a variety of channels, ensuring that they align with our goals and drive business growth. Master the Art of SEO: Develop and execute innovative SEO strategies to enhance organic search rankings and ensure visibility across major search engines. Champion Social Media: Shape our social media strategy, creating content that resonates with audiences and builds brand presence across platforms. Boost Blog & Content Marketing: Lead our blog marketing initiatives to drive traffic, engagement, and conversions. Affiliate Marketing Guru: Manage affiliate marketing efforts, strengthening relationships and optimizing performance. Optimization Leader: Guide content optimization and collaborate with teams to improve website and campaign performance. Email Marketing: Take charge of email marketing campaigns, including template design, list-building, and driving results through Mailchimp. Measure and Optimize: Continuously analyze, measure, and report on campaign performance, adjusting strategies to achieve better results. Collaborate and Inspire: Work hand-in-hand with internal teams to ensure seamless execution of strategies and contribute to the overall vision. Skills You Bring to the Table: Digital Marketing Expertise: You have a deep understanding of SEO, social media marketing, and affiliate marketing, with hands-on experience executing impactful campaigns. Content Strategy: You re not just a digital marketer; you re also a creative force, crafting blog posts and content that resonate with your audience. Technical Savvy: You are proficient in digital tools, including SEO software, Mailchimp, and content management systems. Communication: You communicate your ideas clearly and effectively, both within the team and to clients. Analytical Mindset: You thrive on analyzing data and turning insights into action that drives measurable results. Preferred Expertise: Proficient in MS Excel, MS Word, and PowerPoint. Qualifications: A degree in Digital Marketing (BBA/MBA) or equivalent certification. A solid 2+ years of hands-on experience in the digital marketing space. Work-Life Harmony: Enjoy 22 paid leaves, a 5-day work week, and flexible working hours. Employee Well-being: Comprehensive health insurance, life insurance, and a pension scheme. Growth & Recognition: A culture that supports personal and professional development, including yearly picnics, annual sports day, monthly events, and celebrations during festivals. A Thriving Company Culture: Work in a positive, growth-focused, and team-oriented environment where your contribution is valued. We re excited to see how you can bring your digital marketing expertise to OptimumBrew and help us continue our journey of growth and innovation. Ready to join our superhero team? Let s make it happen! Qualification : BBA/MBA in Digital Marketing or equivalent Course or Certificate in Digital Marketing

Social Media Executive Experience: 1 to 2 Years Position: 1 Education: MCA, BCA, BE in IT Responsibilities : Design social media strategies to achieve marketing targets. Direct the development and execution of the Companies social media strategy. Oversee the management of Company-branded social media accounts and their design across all owned major social channels (i.e. Facebook, Twitter, LinkedIn, Instagram, etc.). Candidate should have the knowledge about Google ads and paid marketing. Manage, create and publish original, high quality content. Experience working with creative agencies developing / managing content required. Solid knowledge of SEO and keyword search. Demonstrate understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed. Administer all company social media accounts ensuring up-to-date content. Liaise with writers and designers to ensure content is informative and appealing. Collaborate with Marketing and Product development teams to create social buzz regarding new product launches. Facilitate client-company communication (respond to queries, get reviews and organize chats and QA sessions). Train internal teams to integrate and maintain a cohesive social media strategy. Stay up-to-date with new digital technologies and social media best practices. Proven work experience as a Social media strategist or Social media manager. Hands on experience using social media for brand awareness. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights. Familiarity with web design and publishing. Excellent multitasking skills. Qualification : MCA, BCA, BE in IT

Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.

About Us At OptimumBrew, we are a team of listeners, questioners, and collaborative problem-solvers. Our team is smart, passionate, experienced, and polished. We are designers who get things done. Our league of superheroes includes 10+ certified Digital Marketing Executives. OptimumBrew is known as a process-driven, adaptive, and human-first company, where your growth both professionally and personally is a top priority. Job Title: SEO Executive We are looking for talented SEO Executives who are passionate about building scalable and secure digital marketing strategies. You will work alongside an experienced team, sharing your knowledge and learning from others while growing your capabilities. Primary Objectives: Manage all SEO tasks and develop optimization strategies to improve the company s search engine rankings. Conduct keyword research and implement SEO strategies across the company s website and marketing materials. Set measurable goals to track and improve marketing efforts. Monitor SEO performance metrics daily or weekly to assess the effectiveness of strategies. Roles & Responsibilities: Perform on-page SEO tasks, such as website analysis, keyword analysis, URL optimization, etc. Manage off-page SEO activities like article submission, blog submission, content sharing, link building, classified postings, business listings, blog commenting, and forum posting. Understand and implement SEO schema markups and their usage. Use various tools to perform keyword research and identify the best business terms for clients. Provide SEO analysis and recommendations in coordination with website structure and content. Optimize websites and content to improve search engine rankings through organic search, adhering to SEO guidelines. Build high-quality backlinks for the site. Stay updated with search engine algorithms and ranking methods, including Google algorithm updates. Generate weekly reports and performance analyses. Work effectively with MS Excel, MS Word, and PowerPoint to track SEO performance and create reports. Technical Skills You Should Have: Off-page SEO activities (link building, content sharing, etc.) On-page SEO tasks (keyword analysis, content optimization) Social media marketing strategies Storytelling through content creation Creative content writing Basic graphic designing skills Key Expertise: MS Excel, MS Word, and PowerPoint. Qualification: BBA or MBA in Digital Marketing or a related field. Certification in Digital Marketing. Experience: 0 to 1 year of experience in SEO. Benefits: 22 Paid Leaves 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : BBA or MBA in Digital Marketing or equivalent , Certificate in Digital Marketing

Job Description: We are seeking a dedicated and proactive Client Relationship Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, driving revenue growth, and acting as a liaison between clients and our internal teams. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple client interactions effectively. Key Responsibilities: 1. Client Engagement: Conduct daily offline and online meetings with clients to maintain strong relationships and enhance client experience. Serve as the primary point of contact for clients through calls, emails, and SMS, ensuring timely and effective communication. 2. Client Relationship Management: Lead follow-ups on conversations, send quotations, and maintain records in CRM software for seamless client management. Act as a bridge between the internal team and clients, ensuring smooth communication across multiple departments. 3. Lead Generation and Follow-up: Actively follow up on daily leads and identify growth opportunities within the existing client portfolio to drive revenue. 4. Industry Research and Trend Analysis: Research industry trends and competitor activities to apply best practices and enhance the client portfolio. Stay updated on market changes and identify opportunities for improvement or innovation in client offerings. 5. Client Presentations and Reports: Prepare client presentations, reports, and other materials as needed. Conduct in-person client meetings to provide updates and address client needs. 6. Target Achievement: Work towards meeting targets and KPIs related to client acquisition, retention, and revenue generation. Qualifications: Experience: Prior experience in client relationship management, sales, or account management is preferred. Strong ability to engage clients and drive sales growth. Skills: Excellent communication skills (verbal and written). Proficiency in using CRM software for managing client interactions. Strong organizational skills with the ability to manage multiple client relationships effectively. Ability to work independently and as part of a team. Results-driven with a focus on achieving targets. What We Offer: Competitive salary and commission structure. Opportunities for career growth and advancement. A collaborative, dynamic, and supportive team environment.

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.