After Sales Support Jobs in Mumbai

Biomedical Engineer - Field Operations Location: Mumbai Department: Operations Customer Success (Field) Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives by improving patient safety, enhancing outcomes, and reducing healthcare costs through innovative, AI-driven technologies. Trusted by hospitals in India, the USA, and Africa, Dozee is revolutionizing healthcare with cutting-edge solutions. Role Overview As a Biomedical Engineer in Field Operations, you will be the face of Dozee at partner hospitals. This role involves conducting product demonstrations, installing and troubleshooting Dozee devices, and training healthcare professionals on device usage. You will ensure that the deployment and functionality of our solutions meet the highest standards, contributing to better patient outcomes and enhanced operational efficiency. Key Responsibilities Product Demonstrations & Installations Conduct live demonstrations of Dozee s devices at hospitals, showcasing their features and benefits to healthcare professionals. Install Dozee devices, ensuring proper setup and smooth functionality. Provide troubleshooting and technical support during and after installations. Training & Support Train healthcare professionals (nurses, doctors) and patients on how to use Dozee devices and the patient monitoring dashboard. Provide ongoing technical support and assistance, ensuring the devices are used effectively. Gather feedback from end-users to identify opportunities for improvement. Site Assessments & Coordination Perform site assessments to understand hospital requirements and communicate device needs to the remote team. Coordinate with remote teams to relay updates and ensure timely resolution of issues during site visits. Relationship Building Build and maintain strong relationships with healthcare professionals to foster trust and collaboration. Ensure clear, consistent communication between Dozee and hospital staff. Requirements Education & Experience Graduation or Diploma in Science, ITI, or a related field. 0-2 years of field operations or field sales experience in the healthcare or hospital industry. Prior experience working with doctors/nurses is preferred. Skills Basic understanding of computer operations and familiarity with technical tools. Excellent communication skills, with fluency in local languages. Willingness to travel within the city and work in hospital wards. Open to working night shifts occasionally as required. Why Join Dozee Be part of an innovative, mission-driven company revolutionizing healthcare with AI. Opportunity to directly impact patient safety and operational efficiency at top hospitals. Work with a team that has already monitored 1M+ patients and saved over 10 million nursing hours. Qualification : Graduation or Diploma in Science, ITI, or a related field

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Job Title: Market Development Representative Location: Mumbai Company: TraceLink Experience: 2 6 Years Company Overview: At TraceLink, our mission is simple yet powerful protect patients by digitizing the pharmaceutical supply chain. Since our founding in 2009, we have grown to 8 global offices, over 800 employees, and serve more than 1,300 customers across 60+ countries. Our cloud-based Opus Platform and innovative applications like MINT are transforming how the life sciences industry collaborates, enhancing visibility, compliance, and decision-making across the supply network. Recognized as an industry leader by Gartner, IDC, and as a top workplace by Comparably, TraceLink continues to shape the future of pharmaceutical supply chain connectivity. Position Overview: We are seeking motivated and detail-oriented Market Development Representatives (MDRs) to join our Mumbai-based APAC team. As an MDR, you will play a critical role in identifying and qualifying business opportunities, researching target accounts, and working closely with Sales, Business Management, and Marketing to drive growth across the region. Key Responsibilities: Conduct in-depth market research and gather intelligence on key customer and prospect accounts using public and private data sources Qualify and prioritize inbound leads, and identify high-value accounts and personas for focused engagement Monitor news, industry updates, and databases to enrich account and contact intelligence Develop and execute personalized outreach strategies using email, social media, and other digital channels Rapidly follow up on marketing campaigns and maintain comprehensive account intelligence briefs to support Sales and Account Managers Collaborate with Managers, Sales, and AMs to refine target account lists, messaging, and outreach strategies Work with cross-functional teams (Finance, Marketing, Sales Operations, Business Management) to cleanse, enrich, and maintain account data integrity Maintain detailed records of activities and progress in Salesforce, and report on both qualitative and quantitative KPIs weekly Partner with internal stakeholders to align on business goals and optimize lead generation efforts Qualifications: 2 6 years of experience in Market Development, Business Development, or related roles Proven ability to research, qualify, and act on business opportunities Bachelor s degree (BA/BS) or equivalent Experience with Salesforce.com, Marketo, or similar CRM/marketing tools Proficiency in MS Office (Excel, Outlook, PowerPoint, Word) Excellent verbal and written communication skills with a professional and empathetic tone Ability to work independently, manage multiple priorities, and thrive in a fast-paced, international, startup-like environment Strong team collaboration skills with a track record of working effectively across departments If you're passionate about driving growth, love diving into research and data, and thrive in high-energy, mission-driven environments TraceLink wants to hear from you. Qualification : Bachelors degree (BA/BS) or equivalent

Assistant Business Manager SEO Location: Mumbai Experience: 2 4 Years Education: Graduate (Any discipline) Employment Type: Full-Time About the Role We re looking for an enthusiastic and detail-oriented Assistant Business Manager with hands-on experience in SEO and digital marketing analytics. You ll play a crucial role in driving organic growth for client websites, delivering impactful SEO strategies, and ensuring data-driven decision-making through regular performance analysis. Key Responsibilities Develop and implement detailed SEO recommendations for assigned client websites Conduct comprehensive SEO audits to ensure content and structure compliance with current best practices Monitor timelines, deliverables, and ensure commitments are met for client projects Create and deliver monthly performance reports for clients, offering insights and action plans Stay up to date with the latest SEO trends, Google algorithm updates, and industry developments Work on Google Ads (AdWords) campaigns to support paid marketing efforts when needed Analyze quantitative and qualitative data using web analytics tools (such as Google Analytics) to guide strategic decisions Translate analytics findings into actionable, performance-driven SEO plans Requirements 2 4 years of experience in SEO, digital marketing, or a related field Strong understanding of both on-page and off-page SEO practices Hands-on experience with SEO tools (e.g., Google Search Console, SEMrush, Ahrefs, Screaming Frog) Working knowledge of Google Ads and campaign management Proficiency in using Google Analytics and other web analytics tools Ability to analyze data, identify trends, and translate them into strategy Strong written and verbal communication skills Highly organized, proactive, and capable of managing multiple projects simultaneously Preferred Qualities Self-motivated and results-driven mindset Passion for digital marketing and search engine technologies Ability to work collaboratively across teams and with external stakeholders Strong attention to detail and time management If you re passionate about SEO and want to be part of a dynamic team driving digital growth we d love to hear from you! Qualification : Graduate (Any discipline)

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Position: Assistant Manager MEP Location: Mumbai Department: Sales Job Purpose To manage the implementation of Mechanical, Electrical, and Plumbing (MEP) services across project sites, ensuring that all activities are executed within the defined timelines, budget, and quality standards. Key Responsibilities Oversee and coordinate all MEP-related work on project sites. Act as the primary technical liaison for MEP services with external consultants, contractors, and agencies. Collaborate with the internal design team to review and coordinate MEP drawings and documentation. Verify design documents for accuracy, relevance, and compliance with project requirements. Prepare detailed project schedules and timelines for MEP works in coordination with the planning team. Ensure effective execution and coordination of MEP works at the site, working closely with building engineers. Monitor and report weekly progress of MEP activities. Review and approve shop drawings and ensure documentation is accurate, complete, and audit-ready. Ensure quality compliance for PHE (Public Health Engineering) systems and maintain zero non-conformities during audits. Certify bills related to PHE works after due verification. Performance Indicators Individual Accountability Timely execution of PHE works On-schedule vendor finalization Budget adherence for electrical works Compliance with safety and quality standards Quality and durability of PHE installations Shared Accountability Collaboration across internal teams for project success Effective coordination with consultants and contractors Key Stakeholders External MEP Consultants Contractors Internal Site Execution Teams MEP Design Team Functional Competencies In-depth understanding of PHE systems and technical specifications Familiarity with green building materials and sustainability norms Knowledge of safety standards and OHSAS compliance Proficiency in electrical and mechanical design concepts Leadership Competencies (Mahindra Core Competencies) 1. Leveraging Human Capital Foster trust and teamwork within and across teams Empower team members by recognizing and developing their strengths Demonstrate ownership and drive performance 2. Weaving Passion & Energy at Work Promote innovation and support creative problem-solving Learn from setbacks and encourage thoughtful risk-taking Exhibit empathy and active engagement with team members 3. Result Orientation with Execution Excellence Lead by example in achieving project milestones Ensure quality improvement and timely delivery Take full ownership of team goals and deliverables Qualifications and Experience Qualification: B.E./B.Tech. in Mechanical Engineering Experience: 7 8 years of relevant experience in MEP project execution and management Qualification : B.E./B.Tech. in Mechanical Engineering

Position: Associate Marketing (Aluminium Foil) Department: Sales & Marketing Location: Mumbai Role Overview: We are seeking a dynamic and results-driven marketing professional to support the growth of our aluminium foil product line. This role focuses on B2B marketing strategy, business development, and market analysis across key sectors including food packaging, pharmaceuticals, construction, and more. Key Responsibilities: Strategy Development: Design and execute targeted B2B marketing strategies to drive demand and brand awareness for aluminium foil products. Business Development: Identify and pursue new business opportunities to expand market presence and grow the customer base. Market Intelligence: Conduct ongoing market research to track industry trends, customer needs, and competitor actions. Client Relationship Management: Build and maintain strong relationships with decision-makers in relevant industries, establishing the company as a preferred supplier and strategic partner. Sales Support: Monitor sales performance against KPIs, generate reports, and adapt marketing initiatives to meet or exceed revenue goals. Deal Closure: Leverage strong commercial acumen to support sales teams in closing high-value deals and meeting sales targets. Key Requirements: MBA in Marketing from a recognized institution. Demonstrated success in a B2B sales and marketing environment, particularly in industrial or materials sectors. In-depth understanding of the aluminium foil market and its major applications. Exceptional communication, negotiation, and presentation skills.

Job Title: Associate Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Glance is a leading consumer technology company driving innovation across digital platforms including Glance, Roposo, and Nostra. With over 400 million users globally, Glance s smart lock screen delivers personalized, contextual content without requiring app downloads. Roposo offers immersive live experiences led by creators, while Nostra is India and Southeast Asia s largest gaming platform connecting millions of gamers. At Glance, we empower you to dream big, innovate boldly, and make an immediate impact. Enjoy autonomy alongside collaboration with high-performing teams and access to world-class resources including daily meals, gym facilities, training, tech tools, and a pet-friendly office culture. Role Overview We are seeking a passionate and detail-oriented Associate Business Development to drive growth by nurturing existing client relationships and unlocking new business opportunities. This role demands a strategic thinker who understands customer behavior, market trends, and competitive dynamics, and can translate these insights into actionable business models and partnerships. What You ll Do Customer & Market Insight: Deeply understand customer behavior and generate actionable insights to inform business strategies. Stay updated on market trends and competitive landscape to identify and prioritize growth opportunities. Business Ownership: Co-own P&L responsibilities and develop viable business models tailored to market demands. Convert strategies into actionable plans by collaborating with cross-functional leadership. Vendor & Reseller Management: Build and maintain long-term strategic relationships with vendors and resellers. Manage terms of business with dropshippers, including product selection, ordering, and returns. Partner with vendors to drive category innovation and market disruption. Portfolio & Offer Management: Lead efforts to onboard the best dropshippers and enhance product assortment. Optimize costs and manage portfolio to deliver attractive offers and discounts to customers. Position Shop101 as the top destination for resellers through superior product variety and pricing. Fulfillment & Inventory: Oversee working capital management and inventory strategies. Collaborate with suppliers to ensure optimal fulfillment costs, selection, and service levels. Passionate, self-motivated team player with strong attention to detail. Ability to build and nurture strategic relationships with diverse stakeholders. Analytical mindset with deep understanding of market and competitive ecosystems. Excellent communication and cross-functional collaboration skills. Experience in business development, vendor management, or e-commerce is a plus. Join Glance and be part of a dynamic team that s reshaping digital consumer experiences in Mumbai. Apply today to grow with us!

Job Title: Manager Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a leading consumer technology company operating innovative platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering personalized content without needing to search or download apps, reaching over 400 million smartphones worldwide. Roposo is a live streaming platform that transforms live experiences with immersive creator-led content, and Nostra is the largest gaming platform in India and Southeast Asia. At Glance, we encourage you to be bold, think big, and pursue your passion. Join a team of ambitious peers and contribute to mission-critical projects from day one. Enjoy autonomy balanced with collaboration, access to cutting-edge tech, and comprehensive well-being benefits including meals, gym, training, and a pet-friendly workplace. Role Overview We are looking for a dynamic and entrepreneurial Manager Business Development to join our ecommerce/dropshipping business. This role is vital to expanding our product sourcing operations, building strategic partnerships, and driving revenue growth by developing and executing sourcing strategies and negotiating with suppliers. Key Responsibilities Identify and Cultivate Partnerships Research, identify, and onboard potential business partners, suppliers, and affiliates in ecommerce and dropshipping. Initiate communication, negotiate terms, and build long-term mutually beneficial relationships. Strategic Planning Develop and execute sourcing strategies that drive business growth and expand market presence through hero product sourcing. Collaborate with management to set objectives, define KPIs, and create actionable plans to meet targets. Market Analysis Conduct in-depth market research to identify trends, competitor activities, and growth opportunities. Use insights to inform and steer strategic initiatives. Revenue Optimization Implement strategies to enhance revenue streams, improve profitability, and boost sales conversion by frequently introducing new and hero products. Monitor key performance metrics, analyze data, and refine strategies accordingly. Business Expansion Explore new market opportunities and develop scalable plans to enter new segments. Evaluate risks and market entry approaches for sustainable growth. Collaboration & Cross-Functional Leadership Work closely with marketing, operations, and product teams to align efforts and meet company goals. Lead and support cross-functional initiatives ensuring smooth execution and impact. Qualifications Master s degree in Business Administration, Marketing, or a related field (preferred). Proven success in business development, sourcing, sales, or partnership management in ecommerce/dropshipping sectors. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent communication, negotiation, and interpersonal skills. Strategic and results-driven thinker with the ability to thrive in a fast-paced environment. Analytical mindset with strong data analysis and interpretation skills. Entrepreneurial attitude with passion for innovation and business growth.

Job Title: Financial Analyst Key Responsibilities: Prepare detailed reports and analysis, including management commentary Provide ad-hoc reporting support to the CFO and Management Team Assist in budgeting and forecasting processes Track Key Performance Indicators (KPIs), perform variance analysis, and conduct trend analysis Drive process improvements and automation initiatives Collaborate with cross-functional teams, including Operations, Strategy, and Practice Leaders, to gain insights into business drivers and provide actionable financial recommendations Support the decision-making process by delivering timely and relevant financial insights Required Skills and Qualifications: Proficiency in MS Excel is essential Experience with Business Intelligence (BI) tools is a plus Strong analytical and problem-solving abilities Excellent presentation skills Quick learner with a strong ability to adapt Strong communication skills and a collaborative team player

Capital Markets Lawyer About the Role: We are seeking a dynamic and highly skilled Capital Markets Lawyer to join our esteemed legal team. In this full-time role, you will advise leading companies and financial institutions on a broad range of complex financial securities issues. If you are passionate about delivering excellence, going above and beyond as a trusted advisor, and creating value for clients, this is the role for you. Minimum Qualifications: LLB or LLM from a premier law school (India or abroad), with eligibility to practice in India 1 to 2 years of demonstrated success in financial securities, trading, and exchange commissions with a Tier 1 law firm Experience in Capital Markets, including IPOs, rights issues, QIPs, and preferential allotments by listed companies Key Skills: Strong oral and written advocacy skills Expertise in contract drafting and negotiation Ability to analyze and communicate complex technical matters Effective multitasker, able to manage competing deadlines and assignments Solution-oriented with a proven track record of independently closing transactions with minimal supervision Exceptional communication skills both written and verbal with the ability to communicate effectively with clients at all levels Solid understanding of various legal subjects, with the ability to identify issues and seek expert advice as needed Strong drive for technical excellence and staying updated with legal developments Key Responsibilities: Your role will involve, but not be limited to: Conducting legal research to support complex transactions and compliance matters Reviewing, drafting, and negotiating legally binding agreements on behalf of clients Advising clients on legal and regulatory issues within the Capital Markets space Negotiating contracts and providing strategic legal guidance Khaitan & Co. is renowned for its exceptional team of talented and dedicated professionals who drive the Firm forward. As an associate, you will work closely with experienced partners and senior industry professionals, benefiting from mentorship and support in your growth. We invest in the development of our people through partnerships with international human capital organizations, ensuring that our associates have access to continuous professional growth. Our progressive people policies and strategic talent initiatives create a collaborative environment focused on open and constructive communication. With rapid changes in both the global and domestic economic landscape, now is an exciting time to join Khaitan & Co. and be part of our growth story. Our Core Values: Achievement Orientation: A passion for setting and exceeding goals, ensuring timely decision-making, and delivering superior execution while maintaining compliance. Commercial Acumen: A clear understanding of the business environment with an eye for opportunities to enhance business results. Client Intimacy: A deep understanding of client needs, with a solution-focused mindset to build long-term relationships. Teamwork and Collaboration: Building strong relationships and working collaboratively within and across practices to achieve Firm objectives. Communication with Impact: Active listening and effective communication to influence decisions and establish clear channels for dialogue. People Development: Encouraging high performance through clear expectations, empowerment, and ongoing feedback/coaching to develop capabilities. Learning Agility: A passion for acquiring and sharing knowledge, best practices, and continuous learning.

Position: Key Account Manager Client Servicing Location: Mumbai Experience Required: 6 8 Years Employment Type: Full-Time About the Role: We are seeking a seasoned Key Account Manager to lead client servicing efforts, foster strong client relationships, and drive revenue growth within our digital marketing ecosystem. You will act as a strategic partner to clients while ensuring seamless collaboration between internal teams to deliver high-impact results. Requirements: 6 8 years of proven experience in client servicing/account management within a digital marketing agency. Strong knowledge of Social Media Marketing, SEO, SEM, Affiliate Marketing, and other digital channels. Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Exceptional communication, presentation, and negotiation skills. Demonstrated ability in team management and stakeholder coordination. Highly organized with a process-driven mindset and strong project management skills. Key Responsibilities: Lead and mentor the account management team to ensure client satisfaction, retention, and a smooth onboarding process. Manage and grow revenue across existing and new clients, meeting or exceeding annual targets. Serve as a key point of contact for high-profile clients, understanding their needs and delivering tailored strategies. Ensure timely and high-quality deliverables through internal process compliance. Build strong, consultative client relationships and anticipate evolving needs. Oversee client presentations, meetings, and reports, delivering strategic insights and showcasing campaign outcomes. Collaborate with cross-functional teams to conceptualize and execute data-driven digital marketing strategies. Identify upsell/cross-sell opportunities within accounts to maximize revenue potential. Stay updated on digital marketing trends and incorporate relevant strategies into client campaigns. Drive internal hiring and training to build a high-performing client servicing team. Conduct regular performance evaluations, ensure fair workload distribution, and foster team motivation. Ensure adherence to company-wide processes, standards, and timelines.

Position: Assistant Manager Business Development Location: Mumbai Experience Required: 2 3 Years Employment Type: Full-Time About the Role: We are looking for a proactive and ambitious Assistant Manager Business Development with experience in the digital marketing industry. The ideal candidate will be responsible for driving new business opportunities, supporting pitch development, and contributing to strategic growth through effective planning and stakeholder engagement. Requirements: 2 3 years of experience in business development, preferably within a digital marketing agency. Strong passion for sales and client acquisition. Deep understanding of digital marketing services and solutions. Excellent written and verbal communication skills. Proficiency in creating and executing brand acquisition strategies is an added advantage. Familiarity with CRM platforms like HubSpot, LeadSquared, Salesforce, or similar. Effective in planning, negotiation, and stakeholder engagement. Key Responsibilities: Lead and support new business pitches, RFPs, and proposals, coordinating with internal teams. Work closely with media and tech teams to execute monthly ad campaigns using internal databases. Collect and analyze campaign reports and extract key learnings for future improvements. Ensure timely execution of monthly outreach activities and follow-up communications. Liaise with corporate communications teams to explore PR and award opportunities for client brands. Collaborate with account managers and business heads to ensure account health and uncover growth opportunities. Identify and attend networking events and industry forums relevant to business development. Provide training and mentoring to junior team members or business development executives.

Tech Pre-Sales Manager Location: Mumbai Job Description: Solution Development: Develop solutions and organize, plan, create, and deliver compelling proof of concept demonstrations. Client Requirement Gathering: Communicate effectively with clients to understand their requirements and needs. Solution Control: Oversee the entire solution development process, ensuring it meets client specifications and requirements. Proposal Creation: Provide technology solutions to clients and document the solution in a clear, well-structured proposal. Effort Estimation: Estimate the effort required for development and plan accordingly. Candidate Profile: Cloud Platforms Knowledge: Experience working with various cloud platforms. Pre-sales Call Participation: Actively participate in pre-sales calls to understand client needs and propose solutions. Coding Experience: Must have a background in coding to assess and design technical solutions effectively. Tech Expertise: Deep technical expertise across various technologies. Technology Agnostic: Ability to work across different technology stacks without preference. Strong Communication Skills: Ability to clearly articulate technical concepts to both technical and non-technical stakeholders. Software Architecture: Proficient with software architecture and design principles. If you are ready to take on the challenge of leading tech pre-sales efforts in Mumbai, apply today for the Tech Pre-Sales Manager role!

About the Job Person should be experienced with Marketing & Sales Alignment, Understanding of Marketing Strategies, Communication & Coordination Cross-functional, Execution & Operations Campaign Implementation, Data Analysis & Feedback Management Sales & Marketing Data Analysis, Problem-solving & Adaptability Crisis Management and Tech & Digital Knowledge Sales Tools Familiarity. Preferred Industries: Stationery, FMCG, Food, BTL & Activation, Consumer Goods Qualification: Graduation Experience: 4 5 Years Age: Around 45 Years Gender: Male Key Requirements Marketing & Sales Alignment: Work closely with the Zonal Sales Team to ensure smooth execution of marketing campaigns at the regional level. Align marketing initiatives with zonal sales objectives to maximize impact. Act as a liaison between the central marketing team and the zonal sales team, ensuring clear communication and implementation of marketing strategies. Campaign Execution & Activation: Execute national marketing campaigns at a zonal level, ensuring timely implementation. Oversee POSM (Point-of-Sale Materials) deployment and in-store branding in retail outlets. Plan and manage regional activations, including school/college promotions, dealer engagement programs, and trade events. Ensure timely distribution of marketing collaterals to sales teams and distributors. Retail & Trade Marketing: Drive general trade marketing activities, ensuring promotional compliance in stores. Support the sales team with promotional schemes, retailer engagement, and visibility drives. Collaborate with distributors and channel partners for localized marketing initiatives. Market Intelligence & Feedback: Monitor and report competitor activities, pricing, and promotional trends in the region. Gather field feedback from sales teams, retailers, and distributors to refine marketing strategies. Analyse sales data and campaign effectiveness, providing insights to the central marketing team. Digital & CRM Support (Optional): Work with digital marketing teams to support localized digital campaigns (WhatsApp marketing, local influencers, social media activations). Utilize CRM and sales tracking tools for marketing effectiveness analysis.

Introduction A Technology Sales Engineer role (internally called a Brand Technical Specialist) within IBM Security means providing industry-leading solutions to help our clients navigate the challenges of cloud security, advanced threats, compliance and privacy, as well as mobile and remote security. This role ensures you re continuously growing personally and professionally staying ahead of industry trends and remaining the trusted advisor our clients depend on for success. IBM s excellent onboarding and industry-leading learning culture will equip you to create a lasting impact while advancing your career. In our collaborative and experiential sales environment, you'll work alongside bright minds and keen co-creators always willing to help and be helped as you apply passion to drive our clients' investment in IBM's products and services. Your Role and Responsibilities As a Brand Technical Specialist, you will: Security Strategy Crafting: Work with clients to craft security strategies for infrastructure, applications, and management tailored to their business needs. Enhanced Security Solutions: Detail and present IBM Security solutions that enhance existing technology stacks, helping clients to better manage their security. Effective Communication: Simplify and explain complex technical topics in an easily understandable manner to clients, ensuring clarity and alignment. Trust-Building for Cloud Deals: Build credibility and trust at all levels within client organizations to successfully close complex cloud technology deals, driving value for their business. Required Education Bachelor's Degree Required Technical and Professional Expertise Knowledge of Data Security technologies like Database Activity Monitoring (DAM) using IBM / Imperva / McAfee, deployed both on-premises and in the cloud. Experience guiding clients in adopting DAM solutions, including delivering Proof of Concepts (PoC), Proof of Technology (PoT), Request for Proposal (RFP) responses, and Enablement activities for partners and clients. Strong ability to deliver presentations and demos to clients and partners, explaining complex security solutions in an engaging and clear manner. Experience capturing and prioritizing complex requirements, resolving conflicts, and obtaining client buy-in on assumptions to fill gaps in critical requirements. Good to Have Experience Understanding of heterogeneous types of databases such as RDBMS (DB2, Oracle, MS SQL), RDS, DBaaS / PaaS, Big Data, Data Warehouse, SAP HANA, etc. Experience articulating technology options to clients, advising on strategic decision-making, and exploring innovative solutions to accelerate their digital transformation. At IBM, we foster a culture of growth, collaboration, and innovation. As a Brand Technical Specialist, you'll join a team of experts dedicated to helping clients tackle complex security challenges. You will be empowered with cutting-edge technology and supported by a network of mentors and coaches to ensure your continuous success and development. In this role, your contributions directly impact IBM s growth and help shape the future of security solutions for global businesses. Join us at IBM Security to drive meaningful change and secure the digital transformation journeys of the most innovative companies worldwide. This job description highlights the key responsibilities and qualifications required for the Technology Sales Engineer (Brand Technical Specialist) role, providing potential candidates a clear understanding of the position and its importance at IBM Security.

Job Description As a Knowledge Content Manager Associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including RFPs, pitch books, and brochures) are compelling, accurate, and globally-consistent. You will collaborate with sales, product, client service, and other subject matter experts to ensure content and stats are accurate, consistent, and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, and prepare competitor analysis. Job Responsibilities: Maintain, update, and enhance content used for client-facing documentation (proposals, pitchbooks, and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business. Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents. Coordinate with subject matter experts to update the database with new responses as products are enhanced. Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc., are correctly captured. Utilize Tableau to build dynamic data visualization dashboards, transforming complex data into actionable insights that support strategic sales initiatives. Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally. Manage the sales experience survey process as the conduit between sales and the third-party consultant. Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues. Required Qualifications, Capabilities, and Skills: Minimum 4 years of work experience in the financial services industry, within content/database management, pre-sales, business development, or marketing. Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Confidence, assertiveness, and professionalism to partner closely with all levels of management. Proficiency with MS Word, Excel, and PowerPoint required. Strong project management skills with the ability to manage tight schedules. Preferred Qualifications, Capabilities, and Skills: Bachelor's degree (BA or BS) in finance, business preferred, but not required. An understanding of the securities services industry and products is a plus. Self-starter with sound judgment and ability to operate independently and apply initiative. Experience with building data visualization dashboards via Tableau. Familiarity with emerging technologies, such as LLMs to bring in efficiencies in content and stats management. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Qualification : Bachelor's degree (BA or BS) in finance, business preferred, but not required.

Job Title: Sales Team Leader Location :Mumbai Job Summary The Sales Team Leader is responsible for overseeing and guiding the sales team to ensure optimal performance, customer satisfaction, and achievement of sales targets. This role involves training new sales team members, solving customer complaints, providing feedback, and motivating the team to meet organizational goals. The Sales Team Leader will also focus on building strong relationships with business partners and managing team performance. Responsibilities Training: Train new sales team members and assign specific tasks to other team members, monitoring their sales performance. Customer Service: Solve customer complaints and answer customers' questions. Guide team members on fulfilling customer requirements. Sales Support: Assist team members in selling products and services to maximize sales revenue. Feedback & Guidance: Provide constructive feedback to the sales team and assist in solving customer problems and queries. Motivation & Team Building: Motivate sales team members and create an atmosphere of healthy competition to drive performance. Relationship Management: Build and maintain good relationships with business partners to foster future growth. Inspiration: Create an inspiring team environment that motivates team members to achieve targets. Sales Guidance: Provide guidance to team members on how to achieve the monthly organizational expected target. Team Management: Manage shrinkage and attrition within the team to ensure consistent performance. Skills Required Experience in banking & insurance sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills.

Senior Manager - Solution Consulting Experience: 12+ years About Seclore At Seclore, we are entrepreneurs, not employees a passionate team solving complex data security challenges with cutting-edge, patent-pending technology. Recognized as a "Great Place to Work" in both India and the USA, we thrive on innovation, risk-taking, and problem-solving. Seclore is a global leader in Data-Centric Security, safeguarding highly confidential information across Fortune 100 companies, nuclear projects, and pharmaceutical innovations. Our award-winning technology enables organizations to control how their data is used even after sharing it externally. The Role We are looking for a Senior Manager - Solution Consulting to drive customer value, strategic growth, and cross-functional collaboration. You will play a key role in identifying new use cases, mentoring teams, and strengthening client relationships. Key Responsibilities Identify New Use Cases & Drive Customer Value Work closely with clients to discover high-impact use cases. Lead initiatives to define and implement these solutions. Support Sales and CSM teams in closing deals through strategic insights. Enhance Team Strategic Capability Mentor and develop solution consultants to take on a more strategic role. Establish best practices and frameworks to enhance advisory capabilities. Drive training programs and workshops to build a high-performing team. Cross-Functional Leadership Collaborate with Product Management, Sales, and Customer Success to ensure seamless integration of solutions. Promote solution-based selling and lead strategic initiatives. Build & Strengthen Client Relationships Act as a trusted advisor to key stakeholders. Serve as an escalation point for solution-related issues and ensure proactive resolution. MBA with 8-10 years of consulting experience in BFSI, Manufacturing, or Government verticals. Strong customer focus and ability to link insights to business outcomes. Exceptional communication, presentation, and problem-solving skills. Expertise in business analysis, process mapping, and solution implementation. Ability to manage multiple projects and work independently. Willingness to travel and provide on-site consulting. Strong knowledge of analytical, training, and marketing tools. Nice to Have Experience in information security practices. Certifications in security, business process management, or IT infrastructure. Work on Cutting-Edge Security Tech Collaborate with Global Enterprises Innovate & Solve Real-World Problems Thrive in a Culture of Entrepreneurs, Not Employees Be part of a team shaping the future of data security! Qualification : Have an MBA with 8-10 years of consulting experience in BFSI/Manufacturing/Government verticals.