Agency Relationship Management Jobs in Mumbai

Group Account Director Location: Mumbai Reporting To: Head of Growth / VP - Growth About the Role We re looking for a Group Account Director who can drive impact, lead with strategy, and scale business across our top-tier client portfolio. This is a senior leadership role where you'll manage 6 8 key accounts across digital marketing, creative, content, tech, and media. You're not just managing relationships you re owning outcomes. You ll be the strategic compass for your clients and the leader who inspires, mentors, and grows high-performing account teams. From retention and expansion to profitability and innovation, you ll be responsible for steering the ship and setting the pace. Key Responsibilities Lead a portfolio of 6 8 marquee clients, managing integrated mandates across digital marketing, content, tech, media, and creative. Own account health drive revenue growth, ensure profitability, and lead client retention and upsell strategies. Act as the strategic lead and trusted advisor to clients challenge thinking, elevate ideas, and push boundaries. Mentor and scale a team of Account Managers and Executives; groom future leaders and build succession strength. Collaborate cross-functionally with Creative, Tech, Media, and Production to deliver seamless, high-impact solutions. Lead new business pitches and upselling opportunities be the architect of growth, not just a custodian. Run QBRs, campaign reviews, and performance trackers with authority and insight own the room every time. Anticipate issues and defuse risks before they escalate keep clients confident and teams focused. What You ll Need to Succeed 10 15 years of experience in digital account management/client servicing, including 2 3 years in a Group Account Director or similar leadership role. Proven track record in scaling accounts, leading multi-crore businesses, and consistently winning pitches. Strong grasp of digital strategy, content marketing, performance media, and tech solutions. A natural leader clients trust you, teams respect you, and you bring the best out of both. Commercial acumen can interpret a P&L, build growth plans, and forecast like a seasoned pro. Excellent written and presentation skills your decks speak for themselves (and don t need a voiceover). A collaborative, roll-up-your-sleeves mindset no ego, no fear of getting your hands dirty. Experience leading cross-functional pods (creative, media, and tech). You know how to build a team, not just manage one. This isn t a plug-and-play job. It s a chance to lead game-changing work, shape the future of brands, and grow business at scale. If you're a strategic thinker, natural leader, and passionate about driving results we want to hear from you.

Account Executive Location: Mumbai Reporting To: VP Growth About the Role We re seeking a motivated Account Executive with 1 to 2 years of experience to support the execution of digital marketing, influencer, and brand campaigns across diverse client verticals. You ll be a key point of contact for clients, assisting in campaign delivery, reporting, and account growth. If you re organized, client-focused, and eager to learn and grow within a fast-paced agency environment, this role is for you. Key Responsibilities Client Solutions Assist in planning and executing marketing, influencer, and digital campaigns across multiple clients. Act as a reliable contact for assigned clients, ensuring timely responses to routine queries and requests. Support upselling efforts by identifying growth opportunities within existing accounts and collaborating with senior team members on pitches. Maintain regular client follow-ups to ensure satisfaction and uncover additional needs. Support ideation and execution of content, promotions, and brand events. Research, Reporting & Audits Prepare monthly social media performance reports with key insights, trending content topics, and community feedback. Collaborate with analytics teams to track and report on campaign metrics tailored to client needs. Conduct research and audits, including content strategy plans, competitive analysis, and digital audits to enhance client offerings. Billing & Finance Support Track finance and billing activities related to your accounts. Follow up with clients on outstanding payments. Monitor creatives and scopes of work (SoW) linked to client billing. Must-Have Skills & Experience 1 to 2 years of experience in digital marketing or agency operations. Clear understanding of digital marketing concepts and agency workflows. Ability to track, analyze, and report key performance metrics accurately. Strong organizational, coordination, and time management skills. Proactive, client-first mindset with a drive to ensure smooth execution and client satisfaction. Nice to Have Background in content strategy or digital project management. Basic knowledge of SEO and SEM principles. This role offers a great opportunity to grow your digital marketing skills, work with diverse clients, and collaborate with a passionate team. If you thrive in a fast-paced environment and enjoy client engagement, apply now!

Wealth Manager Direct Sales Location: Mumbai Experience Required: 4+ Years Industry: BFSI (Banking, Financial Services, and Insurance) Employment Type: Full Time Job Summary: We are looking for a result-driven Wealth Manager Direct Sales to join our growing team in Mumbai. The ideal candidate will have a strong track record in sales within the financial services industry and will be responsible for client acquisition, relationship management, and achieving revenue targets through direct interactions and personalized wealth solutions. Key Responsibilities: Develop and maintain strong relationships with existing clients to grow wallet share and foster client loyalty. Acquire new clients through personal network, company-generated leads, and references. Meet or exceed monthly and quarterly sales targets for: New investments/inflows Cross-sell and up-sell of financial products Reference and lead generation Regularly connect with clients via calls, meetings, and follow-ups to drive engagement and conversions. Maintain consistent daily/weekly/monthly contact goals with leads and clients. Provide accurate and timely updates on client interactions, leads status, and follow-ups using prescribed reporting formats. Maintain a deep understanding of financial products (mutual funds, insurance, fixed income, etc.) to offer customized solutions. Key Skills & Competencies: Excellent verbal and written communication skills Strong sales acumen and a passion for client servicing and relationship building Self-motivated and result-oriented with the ability to work independently Comfortable handling a wide range of client profiles and understanding their financial goals Strong time management and follow-up discipline Willingness to continuously learn and stay updated on financial products and market trends Qualifications: Graduate (any discipline) a background in Finance will be a plus NISM Certification (mandatory) preferably in Mutual Funds or Investment Advisory Preferred Experience: Minimum 4 years of proven success in direct sales within the financial services or wealth management domain Exposure to a range of investment products and advisory services

Business Manager SEO Strategy Location: Mumbai Experience: 4 5 Years Education: Graduate (Any Discipline) Employment Type: Full-Time About the Role We are seeking a results-driven and strategic Business Manager with strong expertise in SEO to lead and manage our search marketing initiatives. In this role, you will drive the planning, execution, and optimization of SEO campaigns that align with client business goals, while also guiding internal teams and ensuring best practices are maintained across all efforts. Key Responsibilities Plan, develop, and execute strategic SEO initiatives for client and internal projects Translate business objectives into effective and scalable SEO strategies Lead all aspects of the company s SEO and search marketing efforts Maintain regular communication with clients to manage expectations, report progress, and ensure satisfaction Ensure timely delivery of project milestones, reports, and campaign deliverables Monitor and adapt to evolving SEO trends, search engine algorithm updates, and industry best practices Analyze performance data from web analytics tools and convert insights into actionable SEO plans Educate and upskill internal marketing teams on SEO principles, processes, and evolving techniques Maintain and update internal SEO documentation and SOPs for consistent implementation Requirements 4 5 years of experience in SEO, digital marketing, or a related strategic marketing role Proven ability to lead SEO campaigns from strategy to execution and analysis Deep understanding of on-page, off-page, and technical SEO Hands-on experience with SEO tools such as Google Search Console, SEMrush, Ahrefs, Screaming Frog, etc. Strong analytical skills and experience using Google Analytics and other web performance tools Excellent verbal and written communication skills with the ability to present data-driven insights Experience managing client relationships and cross-functional internal teams Ability to manage multiple projects with tight deadlines in a fast-paced environment Preferred Skills Experience in agency or client-facing roles Familiarity with Google Ads or other paid marketing channels (a plus) Strong project management and stakeholder engagement capabilities Opportunity to lead impactful SEO strategies for growing brands Work in a collaborative environment focused on performance and innovation Gain exposure to a wide range of industries and digital tools Competitive compensation and growth opportunities If you're passionate about digital strategy and ready to take ownership of SEO success at a strategic level, apply now and let s build something exceptional together. Qualification : Graduate (Any Discipline)

Senior Business Manager SEO Strategy & Client Success Location: Mumbai Experience: 5 7 Years (including proven team leadership experience) Education: Graduate (Any Discipline) Employment Type: Full-Time About the Role We re looking for a dynamic and experienced Senior Business Manager to lead our SEO initiatives and team operations. This role requires a strategic thinker with hands-on SEO expertise, strong client management capabilities, and a proven track record of leading high-performing teams. If you re passionate about driving organic growth and enjoy turning business goals into successful search strategies, this is the role for you. Key Responsibilities SEO Strategy & Execution Identify technical and structural website issues and provide actionable solutions to improve crawlability, indexing, and user experience Implement advanced SEO strategies using a combination of existing and innovative techniques Continuously monitor and improve search engine rankings for key clients across major and niche search engines Collaborate with content creators and web development teams to execute on-page and off-page SEO initiatives Drive SEO performance across all client accounts with a focus on ROI, traffic growth, and conversions Team & Client Leadership Lead and mentor a team of SEO specialists and digital marketers Translate clients business goals into strategic SEO campaigns Act as a primary point of contact for clients, ensuring transparency, performance updates, and strategic alignment Work closely with internal teams (content, design, web services) to ensure seamless execution of campaigns Reporting & Insights Develop customized performance reports using tables, graphs, and visual summaries to clearly communicate SEO progress and insights Convert complex data into actionable insights and business-friendly summaries for client presentations Maintain consistency in analytics and reporting best practices across the team Business Growth Identify upselling and cross-selling opportunities within existing client accounts Contribute to proposal creation, pitch support, and strategic planning for new business development Stay current with SEO trends, algorithm updates, and industry innovations through ongoing research and experimentation Requirements 5 7 years of experience in SEO/digital marketing with a focus on client strategy and team leadership Strong technical SEO knowledge, including site architecture, crawl optimization, schema, and speed optimization Hands-on experience with SEO tools like Google Search Console, Ahrefs, SEMrush, Screaming Frog, etc. Proficient in using analytics and reporting platforms like Google Analytics, Data Studio, and Excel Excellent client communication and stakeholder management skills Strong analytical mindset with the ability to derive insights from large datasets Proven ability to manage multiple projects and lead cross-functional teams Business acumen to identify growth opportunities within existing projects Preferred Skills Background in agency or client-facing environments Experience in SEO for high-traffic or enterprise-level websites Exposure to paid media, CRO, or broader digital strategy is a plus Lead high-impact projects with well-known clients Work with a driven, growth-oriented team in a collaborative culture Opportunity to influence SEO strategy and business outcomes directly Competitive compensation and clear growth path into senior leadership Qualification : Graduate (Any Discipline)

Job Title: Corporate Sales Senior Business Development Executive (BDE) Location: Mumbai Employment Type: Full-Time Experience: 2 4 years Qualification: Graduation Preferred Industries: FMCG, Writing Instruments, FMCD About the Role We are looking for a driven and results-oriented Senior BDE with strong experience in institutional, B2B, and corporate sales. The ideal candidate will possess an aggressive yet positive approach, excellent persuasion skills, and a proven track record of generating business opportunities and managing client relationships effectively. Key Requirements Experience in Institutional Sales, B2B Sales, and Corporate Sales environments. Strong skills in data mining to identify potential leads and market opportunities. Proficiency in cold calling to initiate client contact and generate interest. Conduct client meetings to understand requirements and present suitable solutions. Manage and nurture the enquiry funnel to maximize conversion rates. Drive business development efforts to expand client base and achieve sales targets. Ideal Candidate Profile Aggressive, persuasive, and results-driven with a positive attitude. Excellent communication and negotiation skills. Ability to work independently and as part of a team in a fast-paced sales environment. Strong interpersonal skills with the ability to build and maintain client relationships. Qualification : Graduation

Account Director Location: Mumbai Job Type: Full-Time Department: Client Servicing Industry: Advertising Experience: 9+ Years About Sociowash Founded in 2015, Sociowash is a vibrant Integrated Advertising Agency with over 200 creative minds across New Delhi and Mumbai. We re dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. At Sociowash, creativity meets strategy, and fun meets focus. If you thrive in a fast-paced, collaborative environment with a team that values passion and playfulness, you ll fit right in. Role Overview We re looking for a smart, quick-witted Account Director to lead client servicing efforts with energy, insight, and impeccable leadership. With 9+ years of experience in integrated agencies, you ll own strategic client relationships, guide multi-disciplinary teams, and drive projects from ideation to flawless execution. What You ll Own Lead, inspire, and mentor a high-performing client servicing team, alongside content and design partners. Build strong client relationships, acting as the strategic advisor on branding, positioning, and marketing implementation. Keep client projects on track on time, on budget, and aligned with strategic goals. Oversee daily account operations, coordinating cross-functional teams including content, design, media, and more. Manage account financials, including billing oversight, Billing Cost Margin Analysis (BCMA), and maintaining healthy Gross Margins (GM). Develop and execute go-to-market strategies across the digital ecosystem: analyzing competition, defining positioning, messaging, tactics, and budgets. Lead business development efforts pitching, upselling, and bringing in new business opportunities. Present ideas that enhance service offerings and strengthen the agency s market positioning. Be a mentor and coach to junior executives and managers, nurturing them into future leaders. Handle miscellaneous client requests with agility and professionalism. 9+ years of client servicing experience in an integrated advertising agency. Exceptional leadership skills with the ability to lead by example and inspire teams. Deep understanding of business, strategic marketing, and client service. Strong strategic thinking and consulting abilities. Proven multitasking skills in a fast-paced, deadline-driven environment. Keen attention to detail and accuracy in work. Up-to-date knowledge of industry trends and their commercial implications. Professional approach to managing time, costs, and deadlines. Experience with billing processes, BCMA, and maintaining account profitability. Confident in business development and client pitching. Collaborate with a diverse, goal-driven, and fun-loving team. Work in an environment where creativity and strategic thinking go hand-in-hand. Take ownership of exciting projects with leading brands. Grow your career with mentors who value innovation and leadership. Enjoy a workplace where crazy creative ideas are welcomed. We are dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. If this sounds like your tribe, apply now, and let s figure out something amazing together.

Client Manager Zkraft (Social Media Account Manager) Location: Mumbai Industry: IT Services / Digital Marketing Job Type: Full-time Experience: 1 3 years Who We Are: Zkraft is the digital marketing arm of Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech platform offering digital advertising, identity solutions, and cloud infrastructure. At Zkraft, we specialize in strategy, transformation, media planning & buying, and deliver data-driven, AI-powered campaigns using platforms like Ingenious Plex, Azurite, and Qualispace. We serve sectors such as E-commerce, BFSI, Healthcare, Real Estate, Government, and verticals like Automotive and Entertainment. About the Role: We are looking for a Client Manager (Social Media Account Manager) who is equal parts strategist, communicator, and project coordinator. If you thrive at the intersection of creativity and client relationships, this is your role. What You ll Do: Act as the primary point of contact for client communication and campaign updates. Lead social media strategy and campaign execution, aligning creative work with client goals. Coordinate with internal teams designers, copywriters, media planners to deliver high-impact content. Manage project workflows to ensure on-time delivery of calendars, creatives, and reports. Monitor platform trends, analyze performance metrics, and optimize campaigns accordingly. Present monthly performance reports, with clear insights and actionables. Drive client satisfaction, proactively identify upselling or cross-selling opportunities. Stay up to date on influencer marketing, content trends, and evolving platform features. Requirements: 1 3 years of experience in social media or digital account management. Proficiency in managing platform-specific content across Instagram, LinkedIn, Twitter, Facebook, and YouTube. Experience in a client-facing role, preferably in a digital marketing agency. Creative thinker with an eye for trends and audience engagement. Excellent communication, organization, and presentation skills. Ability to lead content strategies for D2C, lifestyle, fashion, or EV brands. Knowledge of paid media, community management, and reporting dashboards. Exposure to regional/hyperlocal campaigns and global market strategies is a plus. Be part of a rapidly growing, AI-driven digital marketing company. Work with diverse brands across high-impact industries. Collaborate with a creative, fast-paced, and future-focused team. Contribute to campaigns that drive real business outcomes.

Job Title: Sales Account Manager India Location: Mumbai, Maharashtra, India Travel Requirement: Up to 50% About BMC At BMC, trust isn t just a value it s a way of life. We re an award-winning, inclusive workplace where diversity thrives and innovation drives everything we do. We believe in giving back, supporting each other, and celebrating your success out loud. Our flexible work culture is built to help you balance your priorities and bring your best self to work every day. Our mission? To empower customers to evolve into Autonomous Digital Enterprises that are ready for the opportunities of tomorrow. The Opportunity We are looking for a high-energy, driven Sales Account Manager to join our team in India. In this role, you will manage a key territory, partnering with some of the region s most respected organizations to deliver BMC s world-class solutions. You ll design and execute a go-to-market strategy, build lasting customer relationships, and drive business growth all while working in a supportive, collaborative, and innovative environment. What You ll Be Doing Own the Territory: Manage your designated region and serve as the primary point of contact for your customers across the full sales cycle. Strategize for Success: Develop a comprehensive business plan for the year and detailed account plans for top customers, defining strategy, execution, and success metrics. Build Executive Relationships: Cultivate strong connections across both technical and executive levels (including CXOs) within customer organizations. Drive Customer Value: Collaborate closely with internal teams including product specialists, solution engineers, and leadership to deliver exceptional customer experiences. Lead with Integrity: Represent the BMC brand with professionalism, building trust with customers, partners, and colleagues. Resolve Escalations: Act as the escalation point for customer concerns and coordinate internal resources to ensure prompt resolution. Expand BMC s Presence: Identify and close new business opportunities to grow our footprint and reinforce our market leadership. What You ll Bring A proven track record in solution-based sales or account management Experience leading cross-functional teams and managing complex sales cycles Deep understanding of sales pipeline, customer engagement strategies, and the technology landscape Strong communication and relationship-building skills with the ability to influence at all levels A collaborative mindset, with a passion for learning and driving innovation A commitment to living BMC s core values in everything you do Over 6,000 employees worldwide and growing A supportive, empowering culture where your contributions are recognized A focus on professional development and global opportunities A workplace that values inclusion, diversity, and authenticity We encourage you to apply anyway. We re building a diverse team where unique perspectives help us thrive together. BMC Software is proud to be an equal opportunity employer.

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

Manager/Senior Manager Ad Sales (Paytm Money) Location: Mumbai, Maharashtra Department: Paytm Ads Business Team Employment Type: Full-Time | On-Site About Paytm Paytm is India s leading mobile payments and financial services platform, pioneering digital transactions through innovation. With a mission to bring half a billion Indians into the formal economy, we provide seamless financial solutions to millions of users and merchants across the country. About the Role We re seeking an experienced and highly motivated Ad Sales Leader to drive advertising revenue for Paytm Money through the Paytm Ads platform. In this key leadership role, you'll be responsible for identifying new advertising partners, working closely with agencies and brands, and expanding our advertiser base across various verticals. Key Responsibilities Own the full sales cycle: Prospect, pitch, negotiate, and close deals with agencies, advertisers, and brands (from startups to established players). Develop long-term strategic partnerships with key accounts and media agencies to drive consistent revenue growth. Manage and grow existing client relationships by identifying upsell and cross-sell opportunities. Build and execute a robust sales pipeline in line with monthly, quarterly, and annual targets. Coordinate with internal teams (product, marketing, analytics, legal) to align on campaign delivery, account needs, and service-level execution. Advocate for clients and partners, offering creative, data-driven ad solutions and leveraging Paytm s large and diverse user base. Contribute to strategic planning, process improvements, and new monetization ideas to enhance business outcomes. Ensure timely reporting, forecasting, and adherence to SOPs across accounts. Minimum 5+ years of experience in digital ad sales, online marketing, media buying, or ad tech. Demonstrated ability to build strong client relationships and close high-impact deals. Strong understanding of the digital advertising ecosystem, including performance, branding, programmatic, and media buying trends. A proven track record of achieving revenue targets and contributing to organizational growth. Strong communication, negotiation, and analytical skills. Strategic thinker with a solution-first mindset and creative approach to driving results. Ability to manage multiple stakeholders and deliver under pressure in a fast-paced environment. Work with one of India s largest fintech platforms and shape the future of fintech advertising. Engage with a massive user base of 500M+ registered users and 21M+ merchants. Collaborate with top-tier brands and agencies across industries. Be part of a high-impact, data-driven ad tech team driving transformation. Competitive salary, performance-linked incentives, and leadership visibility.

Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

Job Title: Associate Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Glance is a leading consumer technology company driving innovation across digital platforms including Glance, Roposo, and Nostra. With over 400 million users globally, Glance s smart lock screen delivers personalized, contextual content without requiring app downloads. Roposo offers immersive live experiences led by creators, while Nostra is India and Southeast Asia s largest gaming platform connecting millions of gamers. At Glance, we empower you to dream big, innovate boldly, and make an immediate impact. Enjoy autonomy alongside collaboration with high-performing teams and access to world-class resources including daily meals, gym facilities, training, tech tools, and a pet-friendly office culture. Role Overview We are seeking a passionate and detail-oriented Associate Business Development to drive growth by nurturing existing client relationships and unlocking new business opportunities. This role demands a strategic thinker who understands customer behavior, market trends, and competitive dynamics, and can translate these insights into actionable business models and partnerships. What You ll Do Customer & Market Insight: Deeply understand customer behavior and generate actionable insights to inform business strategies. Stay updated on market trends and competitive landscape to identify and prioritize growth opportunities. Business Ownership: Co-own P&L responsibilities and develop viable business models tailored to market demands. Convert strategies into actionable plans by collaborating with cross-functional leadership. Vendor & Reseller Management: Build and maintain long-term strategic relationships with vendors and resellers. Manage terms of business with dropshippers, including product selection, ordering, and returns. Partner with vendors to drive category innovation and market disruption. Portfolio & Offer Management: Lead efforts to onboard the best dropshippers and enhance product assortment. Optimize costs and manage portfolio to deliver attractive offers and discounts to customers. Position Shop101 as the top destination for resellers through superior product variety and pricing. Fulfillment & Inventory: Oversee working capital management and inventory strategies. Collaborate with suppliers to ensure optimal fulfillment costs, selection, and service levels. Passionate, self-motivated team player with strong attention to detail. Ability to build and nurture strategic relationships with diverse stakeholders. Analytical mindset with deep understanding of market and competitive ecosystems. Excellent communication and cross-functional collaboration skills. Experience in business development, vendor management, or e-commerce is a plus. Join Glance and be part of a dynamic team that s reshaping digital consumer experiences in Mumbai. Apply today to grow with us!

Job Title: Customer Success Manager Cybersecurity Location: Mumbai, Maharashtra, India Department: Customer Success | Full-Time About CloudSEK At CloudSEK, we re on a mission to build the world s fastest and most reliable AI-driven cybersecurity technology. Founded in 2015 and headquartered in Singapore, we ve grown rapidly to become one of India s most trusted cybersecurity product companies. Our proprietary AI and ML-powered platform offers real-time detection and resolution of digital threats across various internet sources. CloudSEK s product suite includes: XVigil: Digital Risk Protection Platform BeVigil: Attack Surface Monitoring Tool SVigil: Contextual AI for Supply Chain Risk Monitoring We re proud recipients of multiple accolades, including: NASSCOM-DSCI Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award $7M Series A funding led by MassMutual Ventures Join us as we redefine digital risk management across the globe. Role Overview: Customer Success Manager Cybersecurity We are looking for a Customer Success Manager (CSM) with a strong background in cybersecurity to manage strategic customer accounts and ensure they realize maximum value from CloudSEK s solutions. You ll be the primary point of contact for clients, combining your relationship management skills with technical cybersecurity expertise to deliver an outstanding customer experience and drive retention, engagement, and growth. Key Responsibilities Account Management Serve as the main liaison for a portfolio of strategic enterprise clients Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to align customer goals with product capabilities Visit clients at least twice a year to strengthen relationships and understand evolving cybersecurity needs Cybersecurity Expertise Provide expert insights on threat intelligence, data leak prevention, and digital risk protection Act as a trusted cybersecurity advisor, interpreting threat data generated by CloudSEK s platforms Work closely with client security teams to optimize product usage and threat response Customer Engagement Build strong relationships with key stakeholders including CXOs and CISOs Cultivate customer champions to support advocacy and referrals Deliver customized threat intelligence reports and collect feedback for continuous improvement Revenue Growth and Retention Identify upsell and cross-sell opportunities within assigned accounts Drive on-time subscription renewals and ensure Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) targets are met Support the sales team with referrals and client expansion strategies Product Adoption & Feedback Ensure 100% utilization of subscribed features and solutions Conduct regular configuration and usage reviews Gather client feedback and contribute to product roadmap planning Operational Excellence Maintain accurate account records using CRM tools Share knowledge internally through documentation, training, and internal presentations Ideal Candidate Profile 5+ years of experience in Customer Success, Account Management, or Cybersecurity consulting Strong understanding of cybersecurity principles, digital risk management, and threat intelligence Excellent communication and relationship management skills Proven track record in driving customer satisfaction, retention, and account growth Ability to manage multiple accounts and prioritize tasks effectively Tech-savvy, detail-oriented, and driven by customer outcomes Bonus Points If You Have Experience conducting onsite meetings and business reviews Knowledge of Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) metrics Experience analyzing cyber threats and delivering value-based recommendations Perks & Benefits at CloudSEK Competitive compensation and performance incentives Flexible working hours and a vibrant office culture Free food, unlimited snacks, and beverages Regular team events, music sessions, and creative showcases An opportunity to make a real-world impact in a fast-scaling cybersecurity company Join CloudSEK Empowering the Future of Cybersecurity If you're a customer-focused professional with a passion for cybersecurity and client success, we d love to meet you. At CloudSEK, your work will protect global digital assets while you grow with a world-class team. Apply now and be part of our journey to secure the digital world.

Business Development (Lending NBFC & MFI) Location: Mumbai & Bengaluru (could entail travel) No of vacancy: 2 Job Profile: Deepen existing relationships with existing clients in financial services, fintech, insurtech, ecommerce etc. category, as applicable. Develop and manage a lead pipeline of potential clients, focusing largely across and within NBFC and MFI space Own the client account in an end-to-end manner from demo / pitches to documentation & commercial agreements to managing P&L (topline, margin, revenue, renewals, pricing) of the accounts. Structure profitable deals that mutually support client and business vision. Ensure successful onboarding of clients followed by delivering as per SLAs & quality commitments. Stay updated on the competitor landscape through constant market research and analytics / dashboards. Ensure high quality deliverables per commitment on timelines and budgets through internal and external stakeholder management. Collaborate across teams viz. Sales, Tech, Digital Marketing, Product, Legal, Finance and Operations. Identify new partnerships / alliances with companies in financial services, fintech space like banks, equity brokers, NBFCs, insurance brokers, insurance companies, payment gateway, etc., and other potential categories. Candidate Profile: 3-10 years of experience in Business Development & Key Account Management for Insurance / Insurtech set ups. Understanding of SAAS products and technology is a plus. Experience in working with senior management / decision makers within the organization and for the clients Strong background and experience in NBFC & MFI sector Experience & expertise in P&L management, leading teams to performance and client interfacing. Excellent verbal and written communication skills, ability to effectively negotiate and have a problem-solving approach. Open to travel extensively

Manager / Sr. Manager Strategic Alliances Location: Mumbai (could entail travel) No of vacancy: 2 Job Profile: Develop and deepen both existing and new insurer relationships to support the strategic vision of the Group while providing a wide range of choices to the end customer. Understanding customer requirements and providing right and feasible solutions. Build and maintain partnerships with a view to manage the P&L for clients as well as insurance partners. Develop short, medium and long-term strategies to manage performance against sales and profitability targets, coordinating with stakeholders across functions (finance, business, operations & services, technology). Conceptualize and pitch bundling of insurance products with client affiliations to grow and scale the business. Analyse and draw up research to gain expertise on emerging trends in insurance ecosystem and build relationships in the insurance fraternity Publish periodic dashboards and monitoring reports on insurer engagements, trends in the industry and benchmarking with best practices. Candidate Profile: 5 to 10 years of experience in the Insurance ecosystem, having created productive network in the fraternity. Candidate experience in group credit life is a huge plus Entrepreneurial mindset, networking and relationship building are must have competencies. Ability to take initiative, be proactive and work independently to drive results.

Position: Key Account Manager Client Servicing Location: Mumbai Experience Required: 6 8 Years Employment Type: Full-Time About the Role: We are seeking a seasoned Key Account Manager to lead client servicing efforts, foster strong client relationships, and drive revenue growth within our digital marketing ecosystem. You will act as a strategic partner to clients while ensuring seamless collaboration between internal teams to deliver high-impact results. Requirements: 6 8 years of proven experience in client servicing/account management within a digital marketing agency. Strong knowledge of Social Media Marketing, SEO, SEM, Affiliate Marketing, and other digital channels. Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Exceptional communication, presentation, and negotiation skills. Demonstrated ability in team management and stakeholder coordination. Highly organized with a process-driven mindset and strong project management skills. Key Responsibilities: Lead and mentor the account management team to ensure client satisfaction, retention, and a smooth onboarding process. Manage and grow revenue across existing and new clients, meeting or exceeding annual targets. Serve as a key point of contact for high-profile clients, understanding their needs and delivering tailored strategies. Ensure timely and high-quality deliverables through internal process compliance. Build strong, consultative client relationships and anticipate evolving needs. Oversee client presentations, meetings, and reports, delivering strategic insights and showcasing campaign outcomes. Collaborate with cross-functional teams to conceptualize and execute data-driven digital marketing strategies. Identify upsell/cross-sell opportunities within accounts to maximize revenue potential. Stay updated on digital marketing trends and incorporate relevant strategies into client campaigns. Drive internal hiring and training to build a high-performing client servicing team. Conduct regular performance evaluations, ensure fair workload distribution, and foster team motivation. Ensure adherence to company-wide processes, standards, and timelines.

Position: Assistant Manager Business Development Location: Mumbai Experience Required: 2 3 Years Employment Type: Full-Time About the Role: We are looking for a proactive and ambitious Assistant Manager Business Development with experience in the digital marketing industry. The ideal candidate will be responsible for driving new business opportunities, supporting pitch development, and contributing to strategic growth through effective planning and stakeholder engagement. Requirements: 2 3 years of experience in business development, preferably within a digital marketing agency. Strong passion for sales and client acquisition. Deep understanding of digital marketing services and solutions. Excellent written and verbal communication skills. Proficiency in creating and executing brand acquisition strategies is an added advantage. Familiarity with CRM platforms like HubSpot, LeadSquared, Salesforce, or similar. Effective in planning, negotiation, and stakeholder engagement. Key Responsibilities: Lead and support new business pitches, RFPs, and proposals, coordinating with internal teams. Work closely with media and tech teams to execute monthly ad campaigns using internal databases. Collect and analyze campaign reports and extract key learnings for future improvements. Ensure timely execution of monthly outreach activities and follow-up communications. Liaise with corporate communications teams to explore PR and award opportunities for client brands. Collaborate with account managers and business heads to ensure account health and uncover growth opportunities. Identify and attend networking events and industry forums relevant to business development. Provide training and mentoring to junior team members or business development executives.

Job Title: Business Development Manager - Media Sales Reports To: Head of Media Location: Mumbai Key Responsibilities: 1. New Business Acquisition & Revenue Growth Lead Generation: Identify, prospect, and generate leads for potential clients across sectors like D2C, E-commerce, FMCG, Fintech, and Retail. Sales Strategy: Develop and execute a targeted outbound sales strategy to secure high-value media planning and buying mandates. Media Proposals & Pitches: Create compelling media proposals, tailored pitch decks, and business growth strategies to win new accounts. Negotiations & Deal Closure: Lead negotiations and close deals with high-growth brands, focusing on media solutions across platforms like Meta, Google, OTT, and third-party ad networks. Pipeline Management: Build and maintain a robust pipeline of potential clients, ensuring continuous business growth. 2. Client Engagement & Relationship Building Client Representation: Act as the face of Schbang s media business in high-stakes client meetings and industry networking events. Long-term Relationship Building: Develop long-term, consultative relationships with senior decision-makers (CMOs, Marketing Heads, Brand Managers) at potential client organizations. Industry Insights: Stay updated on industry trends and competitor activity to position Schbang as a top-tier media partner. Partnership Management: Cultivate and maintain strong relationships with media publishers, ad networks, and OTT platforms to unlock exclusive inventory and collaboration opportunities. 3. Sales Strategy & Market Expansion Market Analysis: Analyze market trends, competition, and client needs to refine Schbang s media sales and pricing strategies. Sales Alignment: Collaborate with internal media teams to align sales efforts with execution capabilities, ensuring a smooth client onboarding process. Cross-Selling & Upselling: Identify opportunities to cross-sell and upsell additional Schbang services, including creative services and influencer marketing. Performance Tracking: Track and report key business growth metrics, including lead conversion rates, deal closures, and revenue performance, ensuring sales targets are met. Qualifications & Skills Required: Experience: 3-4 years of experience in business development, media sales, or agency growth roles, specifically focused on media planning and buying solutions. Industry Knowledge: Strong understanding of the digital media ecosystem, including Meta, Google, OTT platforms, and third-party ad networks. Track Record: Proven success in winning large-scale media pitches and securing high-value client accounts. Sales Skills: Ability to craft compelling sales decks, media strategies, and ROI-driven proposals tailored to different brand needs. Negotiation Expertise: Exceptional negotiation and persuasion skills with experience closing deals in the 50L- 5Cr range. Network: Established network of brand decision-makers, including CMOs, Marketing Heads, and Media Buyers, is a significant plus. Communication: Strong presentation, communication, and stakeholder management skills. Fast-Paced Environment: Ability to thrive in a fast-paced, target-driven environment with a passion for scaling media businesses. Dynamic Work Environment: Be part of a fast-growing company with a team of talented professionals working on exciting, high-profile campaigns. Growth Opportunities: With Schbang s rapid expansion, you ll have opportunities to take on more responsibilities and shape the future of the company. Innovative Projects: Work with top-tier brands and help them drive growth through strategic media planning and buying. If you re looking to make a significant impact in the media industry and have the experience and drive to succeed, Schbang is the place for you!

Description The Talent Acquisition Partner MedTech will lead the execution of recruitment initiatives that enable the acquisition of top talent required to meet strategic objectives in their assigned business/geography that will provide J&J with a competitive recruiting advantage. You will influence, lead outcomes and communicate closely with hiring managers by sharing standard processes and using a consultative, employee and customer-focused approach to understand their needs and ensure the effective attraction, assessment, selection, and development of a high performing, diverse, and sustainable talent pipeline to drive business in alignment with organizational and functional HR strategies. They will advocate for best-in-class candidate experience to ensure the acquisition of high calibre talent at all levels through the full lifecycle recruiting process by effectively using new technologies to locate, engage, and attract prospective candidates. You will shape, connect and lead resources to deliver on key projects. You will maintain confidentiality and operate with poise and integrity in a sophisticated, high-profile and rapidly changing environment. Finally, you will drive organizational dedication and accountability to deliver operational excellence, business focus and overall development of our people. Key Responsibilities: In this exciting role you will: Work on the complete end to end recruitment process with Hiring Managers, Local HR and other collaborators for management level by setting clear expectations, managing risks, following up and setting clear deadlines and responsibilities. Influence and empower managers to use appropriate behavioural and competency-based interview methodology and coach Hiring Managers or Teams on interviewing and candidate assessment techniques. Manage talent data and translate into our talent story with external elements like market data and insights. Use insights to develop, launch and sustain the creation of the Talent Sourcing plan that will ensure the Company is finding extraordinary talent. Lead the whole candidate experience to ensure that the sourcing, recruiting, offer, onboarding and communication processes run smoothly contributing to a positive candidate experience and to the employer equity. By driven function, understand and implement Johnson & Johnson business priorities, workforce planning outcomes, regional current and future capability requirements as well as any specific talent challenge by translating a business strategy. Demonstrate an agile approach by embracing new technologies in the end-to-end recruiting process to create and implement sourcing strategies, build sustainable candidate pipelines, increase the effectiveness of services while improving the customer experience, driving increased quality of hire, decreasing time to fill, enabling process excellence in recruiting and fostering a talent advisor approach with customers and teams. Provide offer package recommendation to line managers. Ensure data integrity by accurately and timely encoding of all information in the recruitment technology. Run all recruitment reports ensuring accuracy and submission in a timely manner and that the recruitment process flow follows agreed service level agreements. Qualifications - External Preferred Qualifications A minimum of a Master's degree in Management/ Tier2 Business Schools/ MBA is preferred A minimum of 8 years of HR/ Recruiting experience is preferred. Must have the ability to work effectively in an agile environment, use new technologies, handle multiple projects and daily ad-hoc operational activities. Demonstrated capability in recruiting for a wide variety of roles and levels in multiple functions required. Experience in high-volume recruitment for large scale initiatives is strongly preferred; Agency recruitment experience is preferred. Strong business acumen across multiple functions is required. Proficiency in the use of social media use (i.e., LinkedIn/job boards etc.) and software like MS Word, Outlook and Excel is required; experience with Workday or a similar applicant tracking system and with a talent relationship management system is preferred. Strong capability in talent scouting, direct sourcing of candidates, assessing, hiring, and managing talent as well as developing an impactful, diverse and sustainable talent pipeline is required Knowledge of HR recruitment practices including but not limited to compensation, global mobility, employment law, interviewing and sourcing strategies required. Excellent written and verbal communication abilities as well as formal presentation and facilitation skills are required. Strong at understanding Talent Acquisition data (LTI, PowerBI, PPT, Tableau, etc.) Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.