AI AND Self Service Operations Manager Jobs in Bengaluru

Senior Manager, Security Operations Center (SOC) Location: Bangalore Type: Full-Time Experience Required: 8+ Years (3+ in Leadership) Role Overview: Strategic Cyber Defense We are seeking a Senior Manager to lead and modernize our SOC operations across enterprise and product environments. You will oversee a high-performance team dedicated to threat detection, advanced detection engineering, and incident response. This role is a strategic blend of technical mastery leveraging AI and SOAR and people leadership, focused on building a resilient, automation-first security culture. Core SOC Service Offerings & Expertise Advanced Defense & Detection: Detection Engineering: Implement Detection-as-Code practices and prioritize backlogs based on the evolving threat landscape. Threat Intelligence & Hunting: Deliver actionable intel and execute structured threat hunting hypotheses to proactively identify stealthy adversaries. Deception & Validation: Manage deception strategies (honeypots/tokens) and use attack emulation tools to validate detection logic effectiveness. Forensics: Lead digital forensic investigations, evidence acquisition, and post-incident analysis. Automation & Technology Stack: Azure Ecosystem: Advanced proficiency with Microsoft Sentinel, Defender XDR, and Defender for Cloud using KQL. Cloud Operations: Strong knowledge of security operations across Azure, AWS, and preferably GCP. SOAR & AI: Champion the integration of Security Orchestration, Automation, and Response (SOAR) and AI to drive SOC efficiency. Key Responsibilities Leadership & Strategy: Team Development: Coach and mentor the SOC team, conducting regular 1-on-1s and fostering a growth-oriented culture to prevent burnout. Roadmap Execution: Help define a comprehensive SOC strategy and maturity framework aligned with organizational risk management. Stakeholder Liaison: Act as a trusted advisor to Product, IT, and Development leaders to integrate security into cross-functional workflows. Metrics & Operational Excellence: Data-Driven Reporting: Develop dashboards (e.g., Power BI) to track KPIs, KRIs, and detection coverage. Incident Lifecycle: Lead the lifecycle of escalated incidents, conduct root cause analysis, and execute tabletop exercises. 24/7 MDR Strategy: Define operational procedures for Managed Detection and Response (MDR) and sustainable on-call rotations. Qualifications for Success Proven Leadership: 8+ years in InfoSec with specific experience leading SOC or MDR functions. Azure Mastery: Deep technical expertise in the Microsoft security stack. Framework Knowledge: Familiarity with MITRE ATT&CK, Purple Teaming, and cloud-native detection. Soft Skills: Exceptional ability to simplify complex technical content for executive-level communication.

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Position: Senior AI Solutions Engineer Location: Bangalore, India Shift: 2:00 PM 11:00 PM IST (EMEA/US support hours) About Workato Workato is the market leader in enterprise orchestration, enabling 400,000+ global customers to streamline operations by connecting data, apps, and processes. Powered by AI, its platform drives agility through intelligent automation. Recognized by Forbes, Deloitte, and Business Insider, Workato offers a dynamic and collaborative culture that blends innovation with work-life balance. Role Overview As a Senior AI Solutions Engineer, you'll play a key role in building and deploying intelligent, agent-based systems and Retrieval-Augmented Generation (RAG) solutions using Workato s Agentic AI platform. This is a highly technical, hands-on role that blends AI/ML expertise, integration design, customer engagement, and scalable solution delivery. Key Responsibilities AI Engineering & Solution Architecture Design and deploy multi-agent AI workflows that are autonomous, adaptive, and goal-directed. Develop robust RAG pipelines using LLMs and Workato connectors to generate grounded, real-time responses. Implement intelligent memory, prompting, and behavior management strategies for AI agents. Technical Leadership Act as the technical expert for AI-driven architectures using Workato s automation and orchestration platform. Architect scalable AI-powered workflows integrating Workday, NetSuite, Salesforce, ServiceNow, etc. Own performance monitoring, troubleshooting, and continuous optimization of AI systems. Customer Collaboration Work directly with customers to design and deliver tailored Agentic AI and RAG solutions. Communicate complex AI concepts clearly to business and technical stakeholders. Champion exceptional customer service and solution success. Cross-Functional Collaboration Support product managers with technical specifications and solution design. Contribute to internal knowledge bases, best practices, and thought leadership. Participate in product ideation, rapid prototyping, and iterative improvement. Required Qualifications Technical Skills BTech/BE in CS, AI/ML, or related field. 8+ years in solution architecture and development; 3+ years on Workato platform required. Solid foundation in AI agent systems, RAG, and large language models (LLMs). Strong experience with APIs (REST, SOAP), JSON, and relational or NoSQL databases. Programming experience: Java, Python, or Ruby (2 3 years). Hands-on integration experience with middleware, iPaaS, BPM, or RPA platforms. Familiarity with automation tools like Dell Boomi, MuleSoft, or TIBCO is a plus. Bonus Knowledge Familiarity with OAuth, SSO, MFA, and cloud platforms (AWS/GCP/Azure). Experience with enterprise SaaS apps (e.g., Salesforce, Workday, ServiceNow, NetSuite). Exposure to event-driven architecture and microservices. Soft Skills & Mindset Strong communication and storytelling skills. Critical thinker with an entrepreneurial mindset. Self-starter with the ability to work independently and across teams. Passionate about solving complex technical problems and delivering value.

Solution Architect Industrial Agents Location: Bengaluru Team: Global Strategic Services Architecture Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader transforming industrial operations with cutting-edge AI and data solutions. Our key offerings including Cognite Atlas AI and Cognite Data Fusion (CDF) help industrial companies solve complex problems, improve efficiency, and make data-driven decisions at scale. Recognized as the 2024 Microsoft Energy & Resources Partner of the Year and the 2022 Technology Innovation Leader for Global Digital Industrial Platforms, we are reshaping the future of digital transformation across sectors like Oil & Gas, Manufacturing, Chemicals, Pharma, and Energy. Our Values Impact: We focus on delivering meaningful, real-world outcomes. Ownership: We take responsibility, embrace inclusivity, and step outside our comfort zones. Relentless: We pursue innovation with energy and integrity never ruthless, always responsible. Role Overview As a Solution Architect Industrial Agents, you will lead the design and development of advanced AI agent frameworks built on Cognite Data Fusion, Atlas AI, and cutting-edge generative AI technologies. You ll enable clients to deploy intelligent agents that autonomously manage and optimize complex industrial systems. This role requires deep expertise in AI, multi-agent systems, and data integration, with a focus on building repeatable, scalable, and production-ready solutions. You ll work closely with engineering, product, customer success, and global delivery teams to ensure successful implementations that create real customer value. What You'll Do Architect robust, scalable solutions that integrate Cognite platforms with AI agent frameworks. Design multi-agent systems using technologies like LangChain to solve real-world industrial problems. Lead the development of Retrieval-Augmented Generation (RAG) systems and intelligent prompt engineering. Implement and optimize vector databases (e.g., Pinecone, Weaviate, Faiss) for advanced semantic search and retrieval tasks. Guide data modeling and integration using Python, SQL, REST APIs, and Cognite s SDKs. Provide technical leadership and mentor engineers across AI and platform teams. Work with cross-functional teams to define requirements, develop prototypes, and launch production-ready solutions. Stay ahead of AI trends especially in generative AI, agent orchestration, reinforcement learning, and time series analysis. Collaborate with product and delivery teams to shape Cognite s evolving AI product suite. What You Bring 10+ years in software engineering, including 5+ years in AI and 2+ years in generative AI or intelligent systems. Proven hands-on experience with multi-agent systems (especially using LangChain or similar frameworks). Strong grasp of RAG architecture, knowledge graphs, and graph databases (e.g., Neo4j, RDF). Proficiency in Python (must-have), and optionally JavaScript or Java. Experience in vector database architecture, embedding creation, and high-performance similarity search. Deep understanding of LLMs, fine-tuning techniques, and prompt engineering. Familiarity with cloud environments (AWS, Azure), CI/CD, Docker, and Kubernetes. Strong communication and stakeholder management skills. Experience with time series forecasting models (e.g., LSTMs, ARIMA, Prophet) and real-time anomaly detection. Industrial domain experience is a plus but not required. Why Join Cognite Be part of a global team of 70+ nationalities driving the industrial AI revolution. Enjoy a flat organizational structure with direct access to leadership and decision-makers. Thrive in a modern, collaborative, hybrid work environment based in Bengaluru. Work on some of the world s most ambitious digital transformation projects. Join a culture of ownership, creativity, and continuous innovation. If you re passionate about shaping the future of industrial AI through intelligent agent systems, we want to hear from you. Cognite welcomes applicants from all backgrounds and identities.

Senior Data Scientist Location: Bengaluru Department: Global Strategic Services Data Science EMEA Employment Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS pioneer leveraging AI and data to solve complex business challenges in industries such as Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy. Our key products include Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion platform. We are recognized as a 2022 Technology Innovation Leader and 2024 Microsoft Energy and Resources Partner of the Year. Our Values Impact: Driving meaningful outcomes. Ownership: Taking responsibility beyond comfort zones with inclusivity. Relentless: Innovating with determination and resilience. About the Role As a Senior Data Scientist, you will work in cross-functional teams delivering AI- and physics-based solutions that optimize operations and support decision-making in heavy-asset industries like Oil & Gas, Power & Utilities, Renewables, and Manufacturing. You will engage with customers, lead solution scoping, design, deployment, and operationalization using Cognite s data platform. What You ll Do Lead design and development of machine learning and physics-based models for industrial problems. Collaborate with data scientists, engineers, solution architects, and project managers to deliver scalable solutions. Conduct workshops and advise customers on solution approaches and pitfalls. Build and deploy dashboards and visualizations for data-driven insights. Mentor junior team members and promote best software practices including testing and documentation. Contribute to production-grade deployments and cloud-native solutions. Stay updated with emerging GenAI technologies and integrate them into customer use cases. Who You Are 5+ years as a Data Scientist, preferably in Oil & Gas, Maintenance, or Manufacturing domains. 1+ years as a domain expert on projects involving customer engagement. Proficient in Python, ML libraries (scikit-learn, Keras), and data visualization tools (PowerBI, Grafana, Tableau, Plotly Dash, Streamlit). Advocate for software best practices: automated testing, documentation, and version control (Git). Experienced contributor to large software projects. Pragmatic with the ability to balance short- and long-term priorities. Effective communicator with strong stakeholder management skills. Experienced mentor and quality assurer for junior colleagues. Cloud experience with serverless functions and production deployments. Proven success working across diverse industries. Eager to explore and apply GenAI developments in practical solutions. Work in a diverse global community with 70+ nationalities and a strong DEI focus. Modern hybrid work environment based in Bengaluru (Rathi Legacy, Hoodi). Flat organizational structure with direct access to decision-makers. Opportunity to collaborate on ambitious projects across industries. Access to ongoing learning and a vibrant internal community (HUB). Make an Impact Cognite is driving the future of industrial data innovation. Join us to help industries become more efficient, sustainable, and digitally transformed. We welcome candidates from all backgrounds apply today to be part of our journey!

Staff Software Engineer - Networking Location: Bengaluru, India Company: Databricks About Databricks Databricks powers the world s best data and AI infrastructure platform, enabling data teams to tackle critical problems from transportation innovation to medical breakthroughs. Our platform unifies data, analytics, and AI for over 10,000 organizations worldwide, including more than half of the Fortune 500. Founded by the creators of Apache Spark , Delta Lake, and MLflow, Databricks is headquartered in San Francisco with global offices. Role Overview As a founding member of our new Networking Infrastructure team in Bengaluru, you will design and develop backend connectivity services that power millions of VMs running on Databricks. This platform connects our control plane to the compute plane, enhancing scalability and optimizing cloud resource usage. You ll collaborate closely with product management, operations, and engineering teams to deliver robust, scalable, and efficient networking solutions. This is an exciting hands-on leadership role for an experienced engineer passionate about multi-cloud and distributed systems challenges. What You ll Do Lead design and development of new networking services powering connectivity between control and compute planes. Build scalable backend connectivity systems supporting millions of virtual machines. Collaborate cross-functionally with product, operations, and engineering teams. Solve complex multi-cloud and distributed systems problems in a fast-paced environment. Contribute to setting up and growing the Bengaluru networking team from scratch. What We Look For 12+ years of production software engineering experience in Python, Java, Scala, C++, or similar. 7+ years building large-scale distributed systems from the ground up. Extensive experience in networking domain and SaaS platforms or Service-Oriented Architectures. Strong leadership and hands-on engineering skills. Passion for solving novel challenges in multi-cloud networking and distributed systems. Benefits Comprehensive benefits package tailored to employee needs. Inclusive and diverse workplace committed to equal opportunity for all. Diversity & Inclusion Databricks is dedicated to fostering a diverse and inclusive culture where all employees can thrive. We uphold equal employment opportunities without regard to age, race, gender, ethnicity, disability, religion, sexual orientation, veteran status, or any other protected characteristic.

Private Markets Data Extraction, Aladdin Data Director Location: Bengaluru, Karnataka Team: Data Science Company: BlackRock About the Role We are seeking a tech-savvy leader to head our Private Markets Data Extraction team within the Aladdin Data group. This role involves driving the strategic direction of data initiatives by leveraging cutting-edge technologies like Large Language Models, AI Orchestration Frameworks (e.g., LangChain), Spring, GIT/ADO, Solr, Cassandra, and more. You will work closely with Data, Product, and Technology teams to ensure our data products exceed client expectations in quality and scope, while gaining deep exposure to finance domains such as risk management, valuations, and operations. What You ll Do Develop strategies for automated extraction of data from semi-structured and unstructured sources (e.g., regulatory documents) to build scalable, reusable pipelines. Architect and build extensible data ingestion and extraction platforms accessible to internal teams and customers. Own technical architecture, design principles, and application governance. Manage diverse, global teams of engineers, data scientists, and other tech professionals. Collaborate with cross-office and international teams. Provide expert technical guidance on software design and implementation. Mentor and support career growth for junior team members. What You Need B.S. / M.S. in Computer Science, Engineering, or related field. 12+ years of professional experience with proven leadership. Strong ability to communicate technical strategies clearly. Hands-on experience with Java and Python, object-oriented programming. Experience designing/building APIs and microservices. Expertise with open-source technologies: Spring/SpringBoot, Apache Solr, Protocol Buffers, LangChain, Docker. Experience with relational and NoSQL databases (e.g., Apache Cassandra). Agile team experience with strong problem-solving and rapid learning capabilities. Excellent interpersonal, communication, and presentation skills. Experience mentoring junior engineers. Good to Have Cloud-native development experience (Kubernetes, Docker) and Microsoft Azure. Familiarity with Apache Kafka or other pub-sub frameworks. Experience with Large Language Models (OpenAI LLMs), AI app frameworks, vector databases, NLP. Finance and financial services domain expertise. Benefits & Work Model Comprehensive benefits including retirement plans, tuition reimbursement, healthcare, family support, and Flexible Time Off (FTO). Hybrid work: typically 4 days in-office, 1 day remote with some flexibility depending on business needs. Collaborative culture fostering learning and innovation. About BlackRock BlackRock s mission is to help more people experience financial well-being globally. We invest in our employees to create a welcoming, valued, and supportive environment that encourages growth and impact. Qualification : B.S. / M.S. in Computer Science, Engineering, or related field.

Backend Engineer - RAG & ML Specialization Location: Bengaluru, Karnataka, India (On-Site) Department: Engineering Employment Type: Full-Time About Sarvam.ai Sarvam.ai is a cutting-edge generative AI startup based in Bengaluru, India, on a mission to make AI accessible and impactful for Bharat. We develop high-performance, cost-effective AI agents tailored to the Indian market, empowering enterprises to unlock new opportunities and create meaningful customer connections. Join us as we reshape AI for India and beyond. Role Overview As a Backend Engineer specializing in RAG (Retrieval-Augmented Generation) systems and Machine Learning (ML) applications, you'll be building scalable backend systems that power AI-driven services. Your work will be critical in developing high-performance platforms for voice and generative AI applications, ensuring secure, scalable, and seamless AI model deployments. Key Responsibilities Backend Development: Design, develop, and maintain scalable, efficient backend applications and RESTful APIs using Python and FastAPI. RAG System Implementation: Build and optimize Retrieval-Augmented Generation (RAG) systems for AI applications, focusing on enhancing AI-driven search and retrieval capabilities. Data Pipeline Management: Develop and manage data pipelines and workflows for integrating AI and ML models into production systems. Code Quality: Ensure adherence to coding best practices, including writing modular code, implementing unit tests, and conducting code reviews. Cross-functional Collaboration: Work closely with AI/ML engineers, data scientists, and other teams to integrate machine learning models into backend systems. Database Optimization: Optimize database queries and efficiently manage both structured and unstructured data. CI/CD Practices: Continuously integrate and deploy code, using version control systems like Git and CI/CD pipelines. System Architecture: Contribute to architectural discussions and improvements, focusing on scalability and performance optimization. Must-Have Skills & Qualifications Educational Background: Bachelor's degree in Computer Science, Engineering, or a related technical field. Programming Skills: Strong proficiency in Python, with a solid understanding of programming fundamentals. Web Frameworks: Experience building backend services using FastAPI, Flask, or Django. Database Knowledge: Familiarity with SQL operations and NoSQL databases for efficient data management. AI & ML Exposure: Hands-on experience with Machine Learning and Deep Learning techniques, and understanding of AI model deployment in production environments. RAG Systems Experience: Prior exposure to Retrieval-Augmented Generation (RAG) architectures, with experience building AI-driven search systems. Version Control: Proficiency with Git and understanding of version control workflows. Problem Solving: Strong analytical and debugging skills to address complex technical challenges. Soft Skills: Excellent communication, collaboration, and problem-solving abilities. Good to Have (Preferred Experience) Backend Projects: Demonstrated experience working on backend applications using Python frameworks (FastAPI, Flask, Django) through academic or personal projects. Cloud Knowledge: Basic understanding of cloud platforms and services such as AWS, GCP, or Azure. DevOps & Containers: Exposure to Linux/Unix environments and containerization concepts (Docker, Kubernetes). CI/CD: Experience setting up CI/CD pipelines for automated testing and deployment. Open Source Contributions: Contributions to open-source projects or a strong GitHub profile showcasing backend development expertise. Impactful Work: Work on groundbreaking generative AI applications that are transforming the future of technology in India. Collaborative Environment: Join a high-performing team of AI experts and engineers, driving innovation and delivering real-world solutions. Growth Opportunities: Be a key player in a fast-growing AI startup, with the opportunity to grow alongside the company. Cutting-edge Technologies: Leverage the latest in AI, Machine Learning, and Cloud Technologies to build state-of-the-art systems. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field.

Software Engineer III - Machine Learning, Google One Company: Google Location: Bengaluru, Karnataka, India Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience in software development with one or more programming languages, or 1 year with an advanced degree. 2 years of experience with data structures or algorithms in either an academic or industry setting. Preferred Qualifications: Experience with Data Analytics, Privacy Data Handling, Privacy Design Document, and Mathematical Optimization. Understanding of Machine Learning (ML). Excellent software engineering and problem-solving skills through programming. Excellent communications skills. About the Job Google software engineers create next-generation technologies that transform how billions of users connect, explore, and interact with information. Our products must scale to handle vast amounts of data, and our work extends far beyond web search. We are looking for engineers with fresh ideas from a variety of areas including information retrieval, distributed computing, large-scale system design, networking, data storage, security, artificial intelligence (AI), natural language processing (NLP), UI design, and mobile technologies. As a Software Engineer at Google, you will work on projects that are critical to Google s needs, with opportunities to switch teams and projects as our fast-paced business grows. We need engineers who are versatile, show leadership qualities, and are enthusiastic about taking on new problems across the full-stack to push technology forward. Google One (G1) is Google s membership service rooted in storage, offering access to premium features. Our team works across multiple product areas to personalize user experiences through Machine Learning. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments such as desktop, mobile, and applications. These products provide enterprises, and ultimately end users, the ability to utilize and manage services at scale. We build innovative software products from apps to TVs, from laptops to phones that impact people s lives globally. Responsibilities Write product or system development code. Collaborate with peers and stakeholders through design and code reviews to ensure best practices (e.g., style guidelines, accuracy, testability, and efficiency). Contribute to documentation or educational content and adapt based on product updates and user feedback. Triage product or system issues, debug, track, and resolve them by analyzing the source of issues and their impact on hardware, network, or service operations. Implement solutions in one or more specialized Machine Learning (ML) areas, utilize ML infrastructure, and contribute to model optimization and data processing.

Job Title: Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the globe. As a part of our team, you will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative companies in the world. Your ability to accelerate impact and drive meaningful change for clients is enabled by our strategic partner ecosystem and robust technology platforms across the IBM portfolio. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we offer deep technical expertise to public and private sector clients worldwide. Our centers provide locally based skills and technical expertise, driving innovation and adoption of cutting-edge technology. Role and Responsibilities As a Software Developer, you will be a key part of the software development lifecycle, participating in design, code implementation, testing, and ongoing support. Your efforts will contribute to creating solutions that accelerate your clients' hybrid cloud and AI journeys. Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate your expertise in Microsoft technologies, delivering high-quality code and ensuring efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Work closely with stakeholders to understand product requirements, proactively addressing challenges with innovative software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, continuously learning and integrating new knowledge to improve development processes and product features. Required Education Bachelor s Degree in Computer Science or a related field. Preferred Education Master s Degree in Computer Science or a related field (preferred but not required). Required Technical and Professional Expertise Microsoft Power Platform Expertise: Drive Power Platform implementations through all project phases, including discovery, definition, build, testing, and deployment. Experience with Microsoft Power Platform: 3 to 4 years of experience designing Power Platform implementations using best practices and governance standards. Hands-on Experience with Power Platform Suite: Expertise in using the Microsoft Power Platform suite (Power Apps, Power BI, Power Pages, Power Automate, Virtual Agents, AI Builder in Power Apps), and extending/customizing Microsoft apps and services like Teams, Dynamics 365, Excel, and Word. Custom Business Apps Development: Experience designing and developing custom business apps such as Canvas Apps, SharePoint Form Apps, Model Driven Apps, and Power Pages. Microsoft Dataverse Expertise: Hands-on experience working with Microsoft Dataverse to manage and store data for apps built on the Power Platform. Preferred Technical and Professional Experience Advanced Microsoft Power Platform Suite Experience: Extensive experience with the full Microsoft Power Platform suite (Power Apps, Power BI, Power Automate, Virtual Agents, AI Builder) to design, develop, and deploy solutions. Custom App Development Expertise: Additional experience in designing and developing custom apps for business processes, extending Microsoft services and integrating new business functionalities. Data Integration and Management: Proficient in utilizing Microsoft Dataverse for data management and integration within business applications. About IBM Consulting IBM Consulting is a global leader in business and technology transformation, offering innovative services across strategy, experience, technology, and operations. With deep industry expertise, we partner with the most valuable companies in the world to help them evolve and drive growth. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science or a related field (preferred but not required).

Infrastructure Specialist Cloud Application Operations Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Mid to Senior-Level Industry: IT Consulting / Cloud Infrastructure Company: IBM Consulting Client Innovation Center Introduction: At IBM Consulting, your career is powered by collaboration, innovation, and the opportunity to work with visionary clients across industries. You'll be part of a global team committed to driving transformation across hybrid cloud and AI. Backed by our cutting-edge technology and strong ecosystem of strategic partners, you'll help shape the future of cloud operations. In this role, you will be based out of one of our IBM Client Innovation Centers in Bangalore, delivering localized skills and deep technical expertise to clients in both the public and private sectors. Your work will help clients adopt next-gen technologies and innovate faster. Your Role & Responsibilities: Provide technical operations support for cloud-based applications, middleware, DevOps processes, security systems, and infrastructure components. Manage Application ID provisioning and access control in accordance with client standards. Enable infrastructure elasticity by implementing auto-scaling mechanisms to optimize resources based on business needs. Collaborate with global teams to ensure seamless incident management, change control, and service delivery. Share expertise and assist in training peers on technical and procedural workflows. Support business continuity by managing Disaster Recovery (DR) protocols and executing manual failovers when needed. Prepare and present daily, weekly, and monthly integrated service management reports summarizing infrastructure health and operations. Required Skills & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong communication, collaboration, and teamwork skills. Experience working in technical support or cloud operations environments. Familiarity with application support, DevOps workflows, middleware, and security in cloud ecosystems. Ability to train team members on both procedural and technical topics. Preferred Qualifications: Master s degree in a relevant field is a plus. In-depth understanding of Platform-as-a-Service (PaaS) environments, high availability (HA) infrastructures, and load balancer configurations. Experience with service reporting, performance monitoring tools, and integrated ITSM frameworks. Be a part of a global innovation leader. Work on challenging and impactful projects that influence industries. Collaborate in a culture of growth, continuous learning, and mentorship. Enjoy a dynamic work environment with a strong emphasis on client success and personal development. Apply now and become part of IBM s journey to reshape the future of infrastructure and application support. Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Title: Software Engineering Manager Couchbase Capella Location: Bangalore, India (Office-based role, 3 days a week in the office) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the increasing demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in today s AI-driven world. By seamlessly uniting transactional, analytical, mobile, and AI workloads into a fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is driving innovation, accelerating AI transformation, and redefining customer experiences. Join us on our mission! Job Overview: We are seeking an experienced Engineering Manager to lead a team of software developers building the next generation of cutting-edge Database as a Service (DBaaS) on the public cloud. In this role, you will be responsible for leading the team to deliver high-quality projects on time while ensuring that the operations of our service in production meet targeted Service Level Objectives (SLOs). The ideal candidate will possess a strong technical background, experience managing engineering teams, and excellent leadership and communication skills. Responsibilities: Lead and manage a team of software developers, providing guidance, mentorship, and performance feedback. Ensure the timely delivery of projects that meet business objectives, quality standards, and supportability goals. Oversee production systems to ensure they meet availability, performance targets, and Service Level Agreements (SLAs). Work cross-functionally with product management, QA, and other teams to develop staffing plans, release roadmaps, and ensure successful project delivery. Foster a collaborative and high-performance team culture that emphasizes continuous improvement and innovation. Contribute to technical design, architecture, and code reviews while maintaining a hands-on approach as needed. Requirements: Education: Bachelor s or Master s degree in Computer Science or a related field, or equivalent practical experience. Experience: At least 3 years of experience as an Engineering Manager and 8+ years of experience as a Software Engineer. Proven track record of successfully managing software development projects on public cloud platforms. Strong experience with at least one of the major cloud platforms (AWS, GCP, or Azure). Experience with Golang is highly preferred, particularly in managing large projects written in Golang. Strong communication and leadership skills, with the ability to collaborate effectively with cross-functional teams. Couchbase is at the forefront of revolutionizing modern application development with Capella, our fast, flexible, and affordable cloud database platform. By offering best-in-class price performance, we enable organizations to build and scale applications that deliver exceptional customer experiences from cloud to edge. Over 30% of the Fortune 100 companies trust Couchbase to power their modern applications, and we are honored to be named among the Best Places to Work in the Bay Area and the UK. Some of the benefits of working at Couchbase include: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: World-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP program, retirement programs, and business travel insurance. Career Growth: Be valued, create value we support your career development. Fun Perks: Ergonomic office setup, food and snacks for in-office employees, and much more. Qualification : Bachelors or Masters degree in Computer Science or a related field, or equivalent practical experience.

Job Title: Site Reliability Engineer (SRE) Cloud Platform & Production Pipeline Initiatives Location: Bangalore, India (Office-based role) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI-driven world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: As a Site Reliability Engineer (SRE), you will play a pivotal role in managing, optimizing, and maintaining Couchbase s cloud infrastructure for Capella, our Database as a Service (DBaaS) platform. You will be responsible for ensuring the reliability and performance of our cloud service while collaborating closely with engineering teams to improve deployment pipelines, security practices, and overall system health. You will work across cloud platforms and multiple tools to provide guidance, mentorship, and contribute to the strategic direction of cloud operations. Responsibilities: Infrastructure Management: Manage, monitor, and maintain the infrastructure for Capella to ensure reliable operations. Security & Compliance: Implement and manage cloud environments in accordance with company security guidelines, including vulnerability management, penetration testing, and compliance requirements (SOC 2, PCI-DSS, GDPR, HIPAA, etc.). CI/CD & Release Pipeline: Collaborate with engineering teams to optimize CI/CD processes, aiming for a highly resilient deployment strategy, ideally with zero downtime. Cloud Optimization: Stay up-to-date with new technologies and industry trends to continuously improve cloud platform architecture and meet the evolving needs of the business. Security Integration: Work with development teams to integrate security scanners within the DevOps lifecycle, enhancing security posture. Leadership & Mentorship: Provide guidance on architecture, code reviews, and technical feedback to improve service reliability, security, cost, and performance. Incident Management: Demonstrate exceptional problem-solving skills, proactively identifying and addressing potential issues before they affect business operations. Collaboration: Partner with development teams, application owners, and stakeholders to integrate best practices and ensure seamless service delivery. Requirements: Experience: 5+ years in Site Reliability Engineering (SRE), DevSecOps, or similar roles, with significant experience working in public cloud environments. Programming & Scripting: Proficiency in languages such as Go, Python, Java, or Ruby. Linux Expertise: High proficiency with Linux operating systems. Kubernetes Management: Experience in managing and maintaining Kubernetes clusters (both self-managed and managed platforms like AWS EKS). Security & Vulnerability Management: In-depth knowledge of security tools and practices (vulnerability management, pen testing, SCA, DAST, SAST), with hands-on experience using tools like Sysdig, Synk, and Blackduck. Cloud Platforms & Tools: Strong experience with cloud platforms (AWS, GCP, Azure) and open-source tools like Artifactory, Jira, Jenkins, Grafana, Prometheus, Datadog, Thanos, etc. Configuration Management: Proficiency with Terraform, Git, and CI/CD platforms (e.g., CircleCI, GitHub, Spinnaker). Networking Security: Solid understanding of TCP/IP, DNS, HTTP, Firewalls, VPNs, and other networking security concepts. Preferred Skills: Availability & Reliability: Knowledge of SLO/SLA, availability, reliability, and performance concepts. Incident Management: Experience with on-call rotations and incident management. Database Experience: Familiarity with databases, particularly Couchbase. Security Certifications: Relevant certifications in security or cloud technologies are a plus. Couchbase reimagines database technology to deliver a fast, flexible, and affordable cloud database platform, empowering developers to build applications with exceptional customer experiences. Trusted by over 30% of the Fortune 100, Couchbase drives innovation and customer success through its Capella platform. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Access to world-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: Focused on your career development and success. Fun Perks: Ergonomic and comfortable office setup, food & snacks for in-office employees, and more!

Job Title: Procurement Operations Analyst Location: Bengaluru About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Position Overview: The Procurement Operations Analyst will support end-to-end procure-to-pay continuous improvement and process excellence. This role is integral to Couchbase s purchasing, travel & expense (T&E), and supplier programs. It requires problem-solving, process-oriented skills, and a strong customer service focus. The ideal candidate will have experience in project or program management and a high attention to detail. What You Will Do: General Responsibilities: Support the development and maintenance of procure-to-pay processes, including travel policies, procedures, and best practices. Maintain KPI and metric dashboards to measure program success. Create and distribute periodic and ad hoc reports for internal teams. Drive continuous improvement efforts for the Procurement function. Travel & Expense (T&E): Serve as the primary support for T&E process and policy questions. Develop and facilitate workforce training on T&E policies and procedures. Administer the Navan platform for travel-related processes. Build relationships with preferred travel providers to drive cost savings. Ensure effective communication and escalation between Accounting, Procurement, and Navan. Supplier Programs: Project manage Couchbase s supplier programs, including reporting, engagement, and vendor outreach. Own Procurement s supplier databases in Coupa. Identify opportunities for Couchbase to participate in global diversity councils and manage those relationships. Compliance: Support daily compliance activities and projects within Procurement. Identify opportunities to strengthen compliance and streamline processes across functions. Explore opportunities to leverage new and existing technologies. What We Are Looking For: Experience: 3+ years of experience in procure-to-pay and/or T&E in a high-growth technology company. Project Management: Strong project management skills with a proven ability to drive initiatives to completion. Communication: Excellent verbal and written communication skills. Customer Service: Strong customer service skills and ability to work with various stakeholders. Adaptability: Ability to remain flexible and change priorities in a fast-paced environment. Self-Starter: Must be proactive and able to work independently. Technical Skills: Knowledge of Coupa and/or Navan is a plus. Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy, and consume modern applications. With Capella, our flexible, affordable cloud platform, we empower organizations to quickly build and deliver premium customer experiences with unmatched price-performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Comprehensive medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: A Be valued, Create value approach to your career development. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more!

About _VOIS (Vodafone Intelligent Solutions): _VOIS is a strategic arm of Vodafone Group Plc, driving innovation, enhancing quality, and delivering efficiencies across 28 countries. Operating from seven global locations Albania, Egypt, Hungary, India, Romania, Spain, and the UK our team of over 29,000 highly skilled professionals powers Vodafone s transformation journey. Established in 2006, _VOIS has grown into a global, multi-functional Centre of Excellence for Intelligent Solutions, delivering value-added services in IT, Business Intelligence, Customer Operations, HR, Finance, Supply Chain, and more. Our focus is on creating business outcomes that support Vodafone s mission of connecting for a better future. About _VOIS India: Since its inception in 2009, _VOIS India has evolved into one of our key global delivery hubs. With more than 14,500 employees across Pune, Bangalore, and Ahmedabad, _VOIS India supports Vodafone s global markets and functions. We deliver world-class services in areas such as Information Technology, Networks, Business Intelligence & Analytics, Robotics & AI, Digital Business Solutions, Finance Operations, Supply Chain Operations, and Human Resources. Job Role: UC Network Platform Design Specialist Key Responsibilities: Deliver low-level platform designs for all UC network platforms, ensuring alignment with project plans and effective collaboration with other teams. Own and manage the UC Network baseline, lifecycle, and platform integrity. Lead projects to maintain platform integrity and ensure optimal performance. Manage team resources to meet delivery deadlines and budget expectations. Provide advanced 3rd line support for complex UC network issues. Core Competencies & Required Skills: Minimum 5 years experience in designing and deploying large-scale computing and network infrastructures. Strong expertise in: CISCO: 9K, 7K, 2K, 1K, Catalyst 3x50 switches CISCO ASA and Juniper Firewalls CISCO Unified Computing network components (e.g., DCNM, Fabric Interconnect) IP Routing Protocols: BGP, OSPF CISCO HCS and routers Load Balancers (desirable) SDN/NFV and cloud platforms (Amazon AWS, Google Cloud, Microsoft Azure) (desirable) System administration skills (Windows Servers, RedHat Enterprise) are a plus. Equal Opportunity Employer: At _VOIS, diversity and inclusion are part of who we are. We celebrate individuality and welcome diverse perspectives, creating a workplace where everyone feels empowered to be their authentic self. We do not discriminate based on age, color, gender, gender identity, gender expression, nationality, race, religion, sexual orientation, disability status, or any other legally protected characteristic.

Position: Manager Automation/Self-Service Business: Future of Experience Location: Bangalore About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and dedication of our people a philosophy we call the Juniper Way. Job Summary We are seeking a highly accomplished professional with 15+ years of experience in developing and managing self-service and automation solutions powered by AI and Machine Learning (ML). The ideal candidate will have a proven track record of leading cross-functional teams, optimizing processes, and driving innovation in support and services functions. Role and Responsibilities Customer/Stakeholder Focus Maintain strong customer focus and drive innovation to meet business outcomes. Facilitate communication among internal and external stakeholders. Coordinate across technical teams to ensure timely service restoration, resolution, and root cause analysis. Monitor the effectiveness of implemented AI/automation solutions and continuously optimize them. People Management Hire, train, and develop a high-performing team to deliver business goals. Demonstrate exceptional team management, fostering collaboration and innovation. Address conflicts and resolve team issues promptly and effectively. Plan team capacity and ensure adequate staffing to meet project demands. Business Strategy & Execution Develop and execute a strategic roadmap for AI and automation in support & services, aligning with overall business objectives. Identify opportunities to optimize processes, reduce costs, and enhance user experience through AI-driven solutions. Ensure compliance with relevant regulations and industry standards. Track solution performance and make data-driven improvements. Required Skills Strong understanding of AI and traditional ML models architecture, infrastructure, and frameworks. Proficiency in data analytics tools, models, and interpretation. Project management expertise with experience in large-scale automation initiatives. Familiarity with APIs and modern-stack technologies is beneficial. Education & Experience Bachelor s degree in Engineering, Computer Science, or a related field (Master s preferred). 15+ years of experience, with at least 7 years in people management within relevant domains. Our Values The successful candidate will be a role model for the values of the Juniper Way: Be Bold Build Trust Deliver Excellence Equal Opportunity Statement Juniper Networks is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or veteran status. We provide reasonable accommodation for individuals with disabilities throughout the hiring process. Qualification : Bachelors degree in Engineering, Computer Science, or a related field (Masters preferred).

ABOUT TIDE Tide is a leading financial platform committed to helping small businesses save time and money. We offer business accounts, banking services, and a comprehensive range of administrative solutions, such as invoicing and accounting, to simplify business operations. Since our launch in 2017, Tide has grown rapidly, serving over 1 million small businesses worldwide. Our services are available to SMEs in the UK, India, and Germany. Headquartered in London, Tide also has offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, with a talented team of over 2,000 employees. As we continue expanding into new markets, we seek passionate and driven individuals to join us on our mission to empower small businesses. Together, we help business owners focus on what matters most growing their companies. ABOUT THE TEAM Our 40+ engineering teams drive Tide s innovation and product development. Collaborating across key business areas such as Payment Services and Business Services, these teams design, build, and maintain our diverse product catalog. We empower our engineers with autonomy and trust, allowing them to make critical technical decisions that shape the future of Tide s Global One Platform. Our engineers work in small, autonomous teams organized by business domains, each owning the full lifecycle of its microservices. We foster a culture of collaboration through technical discussions and Communities of Practice, where engineers share best practices and set guidelines, regardless of their level on Tide s Growth Framework. ABOUT THE ROLE As an engineer at Tide, you will: Contribute to Tide s event-driven microservice architecture, consisting of 200+ services managed by 40+ teams. Design, build, run, and scale globally the services your team owns. Develop services using Java 17, Spring Boot, and JOOQ. Expose and consume RESTful APIs, focusing on high-quality API design essential in Open Banking. Utilize SNS+SQS and Kafka for event-driven communication. Work with PostgreSQL via Aurora in an AWS-heavy environment. Deploy services frequently (often multiple times daily) using CI/CD pipelines powered by GitHub Actions with JUnit and Pact Testing. Embrace GitOps with ArgoCD and collaborate with our Cloud team, which uses Docker, Terraform, and EKS/Kubernetes to manage the platform. Monitor and troubleshoot services using DataDog. Collaborate closely with Product Owners to translate user needs, business opportunities, and regulatory requirements into well-engineered solutions. WHAT WE ARE LOOKING FOR We are seeking candidates who: Have experience building server-side applications with a solid understanding of backend programming languages (knowledge of Java is a plus, but a willingness to learn is essential). Are proficient in backend frameworks (e.g., Spring/Spring Boot) and have experience developing microservices that expose and consume RESTful APIs. Have experience engineering scalable, reliable solutions in a cloud-native environment with a solid understanding of CI/CD and Agile practices. Demonstrate a mindset focused on delivering secure, well-tested, and well-documented software that integrates with third-party providers and partners. OUR TECH STACK Languages/Frameworks: Java 17, Spring Boot, JOOQ Architecture: Event-driven architecture using SNS+SQS and Kafka Datastores: MySQL and PostgreSQL via RDS or Aurora (AWS-heavy environment) Cloud and Infrastructure: Docker, Terraform, EKS/Kubernetes Monitoring and Observability: DataDog, Elasticsearch/Fluentd/Kibana, Rollbar CI/CD: GitHub Actions with SonarCloud, Snyk, JUnit, and Pact Testing WHAT YOU WILL GET IN RETURN Competitive salary Health insurance for self and family Term and life insurance OPD benefits Mental wellbeing support through Plumm Learning and development budget Work-from-home setup allowance 25 annual leave days Family and friendly leave policies TIDEAN WAYS OF WORKING At Tide, we embrace a flexible workplace model that supports both remote work and in-person collaboration. While remote work is encouraged, we believe face-to-face interactions help foster innovation, team spirit, and a sense of community. Our offices are designed as collaboration hubs, where teams can gather regularly to strengthen connections and develop ideas together.

Education Qualification: Bachelor s degree in Computer Science, Math, or related quantitative field. Master s degree in a technical field and/or Business Administration is a plus. Experience: 10+ years in Analytics & Information Management, with proven AI product management experience. About Schneider Electric: Schneider Electric is at the forefront of connected technologies, transforming industries, cities, and lives. With 144,000 employees in over 100 countries, we create solutions that improve how customers manage and automate operations. Our focus is on enabling sustainability and energy efficiency through innovative products and services. At Schneider Electric, we prioritize customer-first thinking, continuous learning, and diversity, fostering an inclusive culture for all. Role Overview: The AI Hub team in Schneider Digital is looking for a visionary AI Entrepreneur to define and drive AI products. The focus of this role is to enhance Schneider Electric's digital offerings with AI-driven insights and solutions that address challenges in Energy, Sustainability, and Industrial Automation domains. This will be achieved through a comprehensive platform approach. As part of this dynamic team, you ll work closely with business stakeholders, the AI solutions team, product engineering, and executives to develop and execute a comprehensive roadmap for AI products. Responsibilities: Envision AI Possibilities: Identify opportunities for AI application using design thinking and interact with global business stakeholders to align with the strategic AI product framework. Collaboration: Work with global functions, Lines of Business (LoBs), and customers to discover opportunities for enhancing and creating new products through AI applications. Competitive Analysis: Assess the competitive positioning of existing offers and identify areas for enhancement. Roadmap Ownership: Develop and manage the roadmap for AI products, ensuring it includes a focus on user experience and is aligned with business goals. Agile Collaboration: Lead Agile squads to deliver on product sprints, representing the voice of the customer and ensuring product outcomes are met. Go-To-Market Strategy: Define Go-To-Market plans, ensuring successful product launches and adoption. Commercial Oversight: Manage the commercial aspects of AI products, including contracts, pricing models, and revenue models in collaboration with LoBs. Partner Ecosystem: Manage the ecosystem of partners, system integrators, and key technology providers to strengthen the product offering. Requirements & Skills: Educational Background: Bachelor s degree in Computer Science, Math, or related quantitative field. A Master s degree in a technical field or Business Administration is a plus. AI Product Management Experience: 10+ years of experience in AI product management, preferably with cloud and SaaS products, managing the end-to-end product lifecycle from concept to launch. Domain Expertise: Strong knowledge in one of the following functions is highly desirable: Corporate Finance, Human Resources, Supply Chain, Manufacturing, Customer Experience, E-Commerce. Strategic Acumen: Proven ability to define and execute successful business strategies in complex environments. Communication Skills: Strong verbal and written communication skills, with the ability to present to senior executive audiences. Product Delivery Experience: Experience with end-to-end product delivery, managing global teams in a matrixed environment. Agile Methodology: Familiarity with Scrum or Kanban approaches, embracing an Agile mindset. About Us: Schneider Electric creates connected technologies that reshape industries and improve quality of life. With our commitment to innovation and sustainability, we strive to make energy more accessible and efficient for everyone. Join us in our mission to deliver solutions that ensure Life Is On everywhere, for everyone, and at every moment. Qualification : Bachelors degree in Computer Science, Math, or related quantitative field. Masters degree in a technical field and/or Business Administration is a plus.

Description AI Cloud Team @Salesforce is looking for talented Senior Manager like you to to lead an exceptional engineering team in transforming the customer service landscape. Salesforce AI Cloud team brings the revolutionary AI technology to Salesforce CRM business at scale. The platform and application teams ( like Einstein Bots) under AI Cloud is looking for a Sr Manager to lead an exceptional engineering team to build and enhance the chatbots, ML models and services. You will leverage your experience in the areas of ML/NLP to help develop and refine our AI strategy and products like Einstein Bots, scaling the AI and ML services and ML Ops deployment pipelines while ensuring our stringent data privacy, security, residency, and compliance goals. Our mission is to deliver rich and compelling conversational experiences through multiple channels, enabling users to resolve issues faster and enhancing brand engagement and satisfaction. We're not just about development; we're about end-to-end ownership, directly improving customer experiences through a fast user feedback cycle. You'll be part of an industry-leading enterprise solution that leverages AI to automate customer service requests through friendly conversational interfaces, directly impacting millions of users worldwide.If you're passionate about AI, customer service experience, and making a real impact, the AI Cloud team is the place for you. Join us on this exciting journey of innovation and transformation. What You ll Do: Collaborate with Salesforce AI Cloud leaders to co-create and refine the AI strategy and roadmap. Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer. Lead the design, development and maintenance of high-quality and highly available AI/ML models, services and ML Ops deployments, chatbot solutions etc. Partner with Product Managers and Technical Program Managers to closely track progress across multiple work-streams while delivering goals for varying stakeholders. Prioritize retaining and attracting top talent, continuously invest in the development of high-performing teams, and passionately champion the success of both the team and its individual members. Be the service owner and ensure that our services are reliable and consistently available. Collaborate with cross-functional teams to ensure that high availability is a priority in all stages of development and deployment. Promote a culture of open communication and support within the team ensuring all voices are heard and the team is fostering a collaborative environment. Drive continuous improvement initiatives by identifying inefficiencies and developing solutions to enhance quality, reduce costs, and improve timelines. Daily management of stand-ups as the Scrum Master for engineering teams. Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp Required Skills: A related technical degree required. 12+ years experience building, scaling and maintaining large scale, complex AI products and/or services in the B2B (or B2C) SaaS industry. This experience should include building and sustaining large-scale solutions that operate around the clock, 24/7. 5+ years of people management experience, with at least 3+ years in leading teams focused on AI/ML initiatives. Knowledge and understanding of SaaS, PaaS, IaaS industry with hands-on experience of public cloud offerings (AWS, GAE, Azure). Experience in SaaS incident management, handling customer escalations and proactively working with customer success teams. Knowledge of professional software engineering best practices including coding standards, code reviews, source code management, continuous integration, build processes, testing, and operations. Experience with agile development methodologies is a must, and ScrumMaster experience is highly preferred. Exceptional verbal and written communication skills, along with strong organizational and project management abilities, and the capacity to work effectively in a distributed team setting. Passionate about engineering productivity, service ownership and customer success. Ability to be nimble, proactive, comfortable working with minimal specifications. Preferred Skills: Strong knowledge of Salesforce product and platform features, capabilities, and best use of it. Experience with NLP techniques and tools for text analysis and processing. Experience with cutting-edge machine learning techniques such as reinforcement learning, GANs, and advanced neural network architectures. Expertise in generative AI technologies, including experience with models such as GPT, DALL-E, and other generative adversarial networks (GANs). A track record of publications in top-tier conferences or journals and/or patents in the field of machine learning or data science. Knowledge of best practices and regulations around data privacy and security, such as GDPR, HIPAA, or CCPA. Ability to work with multilingual data sets and develop models that can handle multiple languages. Qualification : A related technical degree required.