AI Usability Testing Jobs in Hyderabad

Angular & C# Developer Role Overview: We are seeking a talented and motivated Angular & C# Developer to join our innovative development team. The ideal candidate will have strong experience with HTML, JavaScript, Angular 15+, TypeScript, AngularJS, and C#. As part of our team, you will contribute to developing and maintaining high-quality web applications, ensuring an exceptional user experience, and collaborating closely with backend developers and designers. Key Responsibilities: Frontend Development (Angular): Design and build responsive, dynamic user interfaces using Angular, following best practices for usability and performance. Develop reusable, maintainable components to streamline application development. Implement two-way data binding, reactive forms, and leverage Angular directives for managing dynamic content. Optimize performance with techniques like lazy loading, change detection strategies, and asset minification. Write unit tests for Angular components using testing frameworks such as Jasmine and Karma. Backend Development (C#/.NET): Build RESTful APIs or gRPC services using ASP.NET Core or the .NET Framework for seamless communication between front-end and back-end. Implement CRUD operations with databases (e.g., SQL Server, CosmosDB) using Entity Framework for efficient data handling. Write clean, scalable, and maintainable business logic that supports application functionality. Integrate security features like JWT-based authentication, OAuth, and role-based access control. Work with real-time communication protocols (e.g., WebSocket, SignalR) to provide live updates between the server and the front-end. Leverage cloud platforms (e.g., Azure) and services (e.g., Azure Blob Storage, Azure Functions) to enhance scalability. Implement error handling and integrate logging tools for application monitoring and troubleshooting. Full-Stack Integration: Ensure smooth integration between the Angular front-end and backend APIs using HTTP requests and SignalR. Collaborate with team members using Git for version control and best practices in branching strategies. Set up and manage CI/CD pipelines using tools like Azure DevOps or GitHub Actions to automate builds, testing, and deployment. Collaboration and Agile Development: Participate actively in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Collaborate with cross-functional teams to ensure UI/UX and business requirements are met. Conduct peer code reviews and mentor junior developers to maintain high-quality code standards. Skills & Qualifications: Education: Bachelor s Degree in Computer Science, Engineering, or related field (or equivalent experience). Angular: Extensive experience with Angular framework (15+), TypeScript, and front-end best practices. C#/.NET: Expertise in C#, .NET Core/Framework, and Entity Framework. Web Development: Proficiency in HTML5, CSS3, JavaScript, and building RESTful APIs. Database Management: Strong knowledge of SQL Server, CosmosDB, or other relational/non-relational databases. Cloud Development: Familiarity with Azure Cloud and associated services is a plus. Version Control & CI/CD: Experience with Git, Azure DevOps, or GitHub Actions for version control and automation. Additional Information: Role: Full Stack Developer Department: Engineering - Software & QA Industry: IT Services Employment Type: Full-time, Permanent Role Category: Software Development Qualification : Bachelors Degree in Computer Science, Engineering, or related field (or equivalent experience).

Job Title: Senior Software QA Engineer Location: Hyderabad Company: DuPont About DuPont: At DuPont, we create essential innovations that help the world thrive from delivering clean water to over a billion people, to building materials that power the technology in smartphones and electric vehicles. Our people work on the things that truly matter. Join us and make a meaningful impact on the world around you. Position Overview: We are looking for a Senior Software QA Engineer with a strong background in automation testing, particularly using Selenium with Java. In this role, you will play a key part in ensuring the quality and reliability of our software products through automated and manual testing techniques, continuous collaboration, and an innovation-driven mindset. Key Responsibilities: Develop, maintain, and execute automated test scripts using Selenium with Java. Analyze test results, identify bugs, and document defects using bug tracking systems. Collaborate with developers and product teams to define test strategies aligned with software requirements. Design and execute manual test cases to ensure full coverage of application features. Apply BDD (Behavior Driven Development) methodologies using Cucumber. Conduct regression and performance testing to validate application stability. Enhance existing automation frameworks and recommend process improvements. Participate in test planning, reviews, and team Agile ceremonies. Stay current with industry trends and new tools/technologies in the QA space. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. 5+ years of experience in automation testing, with strong proficiency in: Selenium Java Cucumber / BDD TestNG Experience with CI/CD pipelines and testing in Agile environments. Solid understanding of software QA methodologies, tools, and processes. Strong analytical, debugging, and problem-solving skills. Excellent written and verbal communication and a strong sense of teamwork. Preferred Qualifications: Experience with JUnit, JMeter, or similar testing tools. Familiarity with performance testing techniques. Hands-on knowledge of version control systems, especially Git. Contribute to innovations that change the world for the better. Work alongside passionate and diverse global teams. Access continuous learning and career development opportunities. Thrive in a culture of collaboration, integrity, and excellence. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Director UI/UX Design (User Experience Leadership) | Salesforce Hyderabad, India Full-Time | Design & User Experience | India Hyderabad Lead the Future of Enterprise Design at Salesforce We re looking for a seasoned design executive and product strategist to lead high-impact design teams focused on building intuitive, intelligent, and engaging user experiences. You will drive the evolution of our next-generation AI-driven CRM and experience platform, redefining how users engage with data, automation, and digital workflows. What You ll Be Doing Lead and inspire a team of top-tier designers across multiple products and platforms Recruit, mentor, and retain world-class UI/UX talent Drive the strategic vision for user-centered design across the Salesforce digital experience platform Partner with cross-functional stakeholders in Product, Engineering, and Research to build high-impact user experiences Deliver cutting-edge AI-powered, agentic interfaces that use contextual data, smart assistance, and natural interactions to simplify workflows Champion design thinking and a systems-level approach to solving complex enterprise UX challenges Own the design execution from ideation to launch ensuring consistency, usability, and excellence at every touchpoint Utilize analytics, user research, and feedback to continually iterate and enhance product design Promote and enforce Salesforce Lightning Design System (SLDS) standards and reusable design patterns Key Qualifications 10+ years of experience designing innovative, user-focused digital products in high-performance environments 3+ years in a senior leadership or people management role within UI/UX or product design teams Proven success leading the full product lifecycle from concept and prototyping to final delivery Deep expertise in user-centered design methodologies, UX research, and interaction design Experience leading large-scale digital transformations in enterprise or SaaS environments Strong communication and influencing skills to align design vision across global stakeholders Comfortable working in agile, fast-paced, and collaborative environments Mastery of industry-standard tools like Sketch, Figma, Photoshop, Illustrator A passion for simple, elegant solutions to complex user problems Degree in Design, HCI, or a related field (or equivalent practical experience) Preferred Experience (Nice to Have) Expertise in design systems and UI frameworks Background in CRM, enterprise software, or complex data-driven platforms Familiarity with accessibility standards, responsive design, and mobile-first design principles At Salesforce, design is at the heart of everything we do. From shaping intelligent interfaces to creating cohesive multi-platform experiences, we empower designers to lead innovation. You ll be part of a global team working on products that help millions of users work smarter, connect deeper, and transform industries. We re proud to be consistently ranked among the Best Places to Work, offering a diverse, inclusive, and purpose-driven culture where designers thrive and grow. Apply now to join a team shaping the next era of enterprise user experience. Let s build what s next together. Qualification : Degree in Design, HCI, or a related field (or equivalent practical experience)

Software Engineering PMTS (SDET) Software Engineering | Hyderabad, India | Full-Time About the Role Join Salesforce s Service Cloud team as a PMTS Q3 Engineer (Software Development Engineer in Test) focused on quality, automation, and engineering efficiency. You will work on cutting-edge customer service platforms that leverage AI-powered chatbots, unified communications, and real-time CRM integrations. The Q3 Engineering team is a highly accomplished group passionate about quality, tooling, and innovation. As a senior engineer, you will influence product design, quality culture, and delivery across multiple teams, ensuring trust and excellence. Key Responsibilities Lead and coordinate efforts to deliver high-quality software products across multiple scrum teams. Own complex and ambiguous features with a deep understanding of the Salesforce Service Cloud application. Define and implement quality assurance processes, automation frameworks, and validation techniques. Mentor junior engineers, influence quality methodologies, and drive best practices across teams. Participate actively in design reviews, test plan creation, and cross-team technical discussions. Develop, review, and maintain sophisticated automated test frameworks and scripts. Monitor feature quality, identify gaps, and lead initiatives to improve test coverage and automation health. Collaborate closely with product management and engineering to align quality efforts with business priorities. Foster a collaborative environment to encourage knowledge sharing and continuous improvement. Use telemetry, metrics, and data-driven insights to influence testing strategies and product quality. Required Skills & Experience 15+ years of relevant technical experience in software engineering and testing. Strong programming skills in Java, JavaScript, or similar languages. Deep understanding of system architecture, operating systems, databases, and object-oriented programming. Hands-on experience designing test plans, automation frameworks, and test specifications. Proficiency with testing methodologies, tools like Selenium WebDriver, Jenkins, and version control systems (e.g., Git). Experience building and optimizing functional/UI automation tests and API testing frameworks. Familiarity with Agile development, Scrum, and quality management systems. Strong communication, collaboration, leadership, and mentoring skills. Ability to handle multiple projects, triage issues, and react quickly to changes. Bachelor s degree or equivalent in Computer Science, Engineering, or related field. Ability to pass Salesforce security and background checks. Highly Desirable Experience with open-source test tools and unit test automation frameworks. Familiarity with industry quality and usability best practices. Experience with CI/CD orchestration tools like Jenkins. Ability to optimize and automate processes, code, and testing efforts. Work on innovative, large-scale cloud platforms impacting millions of users worldwide. Collaborate with some of the top quality engineering experts at Salesforce. Be part of a culture that values trust, innovation, and continuous learning. If you want to lead quality initiatives in a fast-paced, cutting-edge environment and have a passion for excellence, apply today! Qualification : Bachelors degree or equivalent in Computer Science, Engineering, or related field.

Senior Data Scientist Data | Hyderabad, India | Full-Time About Salesforce We re Salesforce, the Customer Company, empowering businesses worldwide with AI, Data, and CRM. We believe business is a platform for change helping companies innovate, grow, and connect with customers in new ways. Join us to be a Trailblazer driving your career and impacting the future of business. Role Overview We re seeking an experienced Senior Data Scientist to lead development of advanced marketing attribution, causal inference, and uplift models that enhance marketing effectiveness and efficiency. You will design experiments, establish consistent measurement frameworks, and deliver impactful data-driven insights supporting marketing, customer engagement, and digital initiatives. You will own the full model lifecycle from ideation and prototyping to deployment and ongoing production monitoring ensuring rigor, scalability, and ethical application aligned with Salesforce s core value of Trust. Key Responsibilities Develop sophisticated statistical and machine learning models to optimize marketing investments (e.g., attribution, uplift, causal inference). Create algorithms for marketing spend optimization and ROI improvement across multiple channels. Lead full lifecycle model development: data exploration, design, testing, deployment, monitoring, and tuning. Design statistically sound experiments (A/B, multi-cell) to measure marketing and campaign impact. Collaborate cross-functionally with marketing, engineering, and analytics teams to operationalize measurement and experimentation frameworks. Stay updated on innovations in SaaS, AdTech, paid media, and analytics to continuously evolve modeling approaches. Advocate responsible and ethical use of data and models in line with company policies. Required Skills & Experience Master s or Ph.D. in Statistics, Economics, Industrial Engineering, Operations Research, Applied Math, or related quantitative fields. 8+ years of hands-on experience designing marketing optimization models (multi-channel attribution, uplift, customer lifetime value, propensity). Extensive experience in experiment design and causal inference for business impact evaluation. Strong programming skills in Python, R, PySpark, Java. Expert-level SQL skills for large-scale data exploration and manipulation. Experience with cloud platforms like GCP or AWS for scalable model development and deployment preferred. Exceptional quantitative reasoning and ability to translate analysis into actionable business insights. Excellent communication skills, capable of collaborating across diverse teams. Creative problem-solving mindset with ability to simplify complex challenges. Experience with B2B customer data and Salesforce products is a plus. Work on high-impact projects using state-of-the-art AI and analytics technologies. Collaborate with top-tier data science and marketing experts. Thrive in an innovative, inclusive culture that values Trust and continuous learning. Drive real-world business transformation at a global scale. If you are passionate about marketing science and advanced analytics, and want to lead innovation in a fast-paced environment, we encourage you to apply! Qualification : Masters or Ph.D. in Statistics, Economics, Industrial Engineering, Operations Research, Applied Math, or related quantitative fields.

Test Automation Engineer Location: Hyderabad, Telangana Work Type: On-site, Full-time Experience: 5+ Years Company: Blend About Blend: Blend is a leading AI services provider dedicated to driving impactful innovation through data science, AI, and technology. Our mission is to empower businesses by aligning human expertise with artificial intelligence, delivering transformative solutions that create lasting value. Job Summary: We are seeking an experienced Test Automation Engineer to strengthen our quality assurance efforts. You will design and implement automated testing frameworks and strategies that ensure the reliability, stability, and performance of our software products, including rollback testing in continuous integration and deployment environments. Key Responsibilities: Design, develop, and maintain scalable test automation frameworks using tools such as Selenium, Cypress, Playwright, or similar. Implement rollback testing to validate system stability during deployment and rollback cycles. Develop automated test scripts covering regression, smoke, sanity, and performance testing scenarios. Integrate automated tests seamlessly into CI/CD pipelines using tools like Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Collaborate with development and DevOps teams to identify gaps in test coverage and improve release reliability. Analyze test results, log defects, and support developers in debugging and resolving issues. Create and maintain detailed test plans, test cases, and documentation. Ensure thorough testing across multiple environments including staging, production, and rollback scenarios. Qualifications: Minimum 5 years of experience in test automation using Selenium, Cypress, Playwright, or equivalent tools. Strong understanding of rollback testing and deployment validation techniques. Proficiency in scripting languages such as Python, JavaScript, or Java. Hands-on experience with CI/CD tools and pipelines including Jenkins, GitLab CI, GitHub Actions, or Azure DevOps. Experience testing REST APIs using tools like Postman or REST Assured. Familiarity with version control systems such as Git and GitHub. Exposure to cloud platforms (AWS, Azure, GCP) is a plus. Excellent analytical, problem-solving, and communication skills. Opportunity to work with cutting-edge AI and automation technologies. Collaborative and innovative work environment. Career growth through mentorship and and learning opportunities. Competitive salary and benefits. Apply now to contribute to Blend s mission of delivering world-class AI solutions with top-quality software testing practices.

Senior AI + Windows Engineer Location: Hyderabad, Telangana, India Employment Type: Full-Time About the Role The Microsoft 365 Copilot India team is seeking high-caliber Senior Software Engineers to join a strategic initiative building next-generation AI-powered experiences for Microsoft 365 on Windows. Microsoft 365 Copilot is the flagship commercial AI Copilot solution, impacting millions of users globally across platforms (Windows, Mac, Web, Android, and iOS). As a Senior AI + Windows Engineer, you ll help shape key components of the Windows Copilot App, working in a fast-paced and impactful engineering environment with high visibility across the company. Key Responsibilities Collaborate with stakeholders to determine requirements and use cases for Windows-based AI features. Design, implement, and optimize high-performance, maintainable, and scalable code using C/C++ or C#. Participate in all phases of the SDLC design, coding, testing, debugging, and deployment. Develop and execute automation and test plans while providing accurate task estimates. Act as a Designated Responsible Individual (DRI) for system health monitor, respond to outages, and ensure high availability. Mentor junior engineers and support cross-team technical collaboration. Stay current with emerging trends and patterns in AI, distributed systems, and platform performance optimization. Required Qualifications Bachelor s degree in Computer Science or related technical field AND 4+ years of professional software engineering experience. Proficiency in at least one of the following: C, C++, C#, Java, JavaScript, Python. Strong software design, problem-solving, and debugging skills. Ability to rapidly grasp new technologies and systems. Effective communication and collaboration skills across engineering and product teams. Preferred Qualifications Deep experience with Windows platform development. Strong hands-on expertise in C/C++ for native Windows applications. Customer-first mindset and passion for crafting seamless user experiences. Experience with large-scale commercial software products or distributed systems is a plus. Be a part of a team building transformative AI solutions used by hundreds of millions of users. Microsoft fosters a collaborative, inclusive culture and invests in your learning, growth, and well-being. Employee Benefits Industry-leading healthcare coverage Generous time-off and leave policies Access to learning and development resources Employee discounts and savings programs Parental leave and family support benefits Global networking opportunities and giving programs Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, national origin, physical or mental disability, political affiliation, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws. Qualification : Bachelors degree in Computer Science or related technical field AND 4+ years of professional software engineering experience.

Conversational AI Technical Lead Location: Hyderabad, Telangana, India Company: Qualcomm India Private Limited General Summary Qualcomm IT is seeking a Lead Conversational AI Developer for its Intelligent Automation Center (IAC). This role focuses on designing and implementing AI-driven conversational experiences using Microsoft Azure, Copilot Stack, and GenAI frameworks. Key Responsibilities Design and implement Conversational AI solutions using Microsoft Azure and Copilot Stack with Generative AI. Hands-on experience with Microsoft Copilot Studio, Bot Framework, Azure AI Search, Azure OpenAI, and NLP technologies. Develop end-to-end AI projects utilizing Retrieval-Augmented Generation (RAG) and Agentic AI architectures. Build bot solutions using Python; knowledge of front-end technologies like Angular is a plus. Utilize Azure Cognitive Services (LUIS/CLU, QnA Maker, Spell Check, Speech API). Extend Copilot Agent functionalities with Power Automate, Logic Apps, and APIs. Work with LangChain, LlamaIndex, and Streamlit for GenAI solution development. Ensure code quality through unit testing and reusable test case development. Support product testing and UAT; report status, issues, and risks regularly. Mentor team members and improve automation skills through certification. Minimum Qualifications Bachelor s degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree. 2+ years of experience with database technologies like MongoDB or MySQL. Strong understanding of Conversational AI and Intelligent Automation methodologies. Experience in process mining tools like Celonis (data models, dashboards). Proficient in business process diagrams and flowcharting using Automation Anywhere. Knowledge of Robotic Process Automation (RPA) tools (certifications preferred). Strong programming background, especially in Python. Knowledge of RDBMS and SQL query writing. Experience in cloud platforms (preferably AWS); certifications are a plus. Agile development experience with tools like Jira. Skills & Competencies Strong knowledge of Microsoft Conversational AI Stack (Copilot Studio, Azure AI Foundry/Search/OpenAI). Experience in GenAI frameworks like LangChain. Strong communication, leadership, and team collaboration skills. Ability to manage tasks independently and lead a technical team effectively. Qualification : Bachelors degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree.

Job Opening: Senior Product Designer Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we re helping over 400+ Global 2000 companies fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We ve automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences through productivity and AI-driven workflow automation. Recognized as a leader by top analysts like Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. Position: Senior Product Designer We are seeking a Senior Product Designer to join our growing team. As a product designer, you will be the voice of the users and the mastermind behind the user experience (UX) and user interface (UI) of our AI-powered platforms. Responsibilities Complete ownership of UX and UI: You will be responsible for research, wireframes, high-fidelity screens, prototyping, validating solutions, developer handoff, and testing. User research: Comfortable conducting user research to validate design ideas and decisions. Collaboration: Work directly with management and product teams from the conceptualization stage to execution. Structured design process: Follow a structured thought process for designing the product and communicate your ideas clearly. Prototype development: Create clickable prototypes using tools like InVision or Principle when needed. Design system management: Maintain and evolve design systems, including iconography and illustrations. Experience & Skills Required Must Have Skills: 5-12 years of experience in Product Design (UX & Interaction Design). Expert-level proficiency with design tools such as Sketch, Zeplin, InVision, Google Suite, etc. Strong ability to communicate, present, and tell stories through your designs. A detail-oriented, strategic thinker with the ability to make sound design decisions. Expertise in illustrations and iconography. Experience in creating and managing design systems. A strong knowledge of design principles. Other Desired Skills: Thorough research before starting any design process. Ability to think critically and solve problems quickly and efficiently. Empathy for end-users, business, and technology, ensuring designs balance all aspects. Drive usability testing and expert reviews early in the design process. Education Qualification Bachelor s or Master s in Design. At Kore.ai, you won t just be maintaining quality for conventional software you ll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world s leading organizations build, deploy, and trust AI systems, setting new standards for the industry. Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale. Be a part of an innovative, cutting-edge AI company. Work with a diverse and collaborative team across multiple global offices. Shape the future of AI-powered enterprise applications. Contribute to industry-leading AI solutions that redefine business operations. If you're a visionary Product Designer eager to make an impact in the world of AI, we'd love to have you on our team. Apply now! Qualification : Bachelors or Masters in Design

Job Title: QA Engineer Job Type: Full-time Responsibilities: Define test methods and create test plans to ensure the software performs accurately and reliably according to documented requirements. Execute test plans and generate test reports to describe program evaluation and testing results. Create detailed, comprehensive, and well-structured test plans and test cases. Estimate, prioritize, plan, and coordinate quality testing activities. Collaborate with cross-functional teams to enhance the quality of the product and contribute to successful releases. Continuously identify areas for improvement in testing processes and tools. Skills and Experience: 3+ years of experience in Automation and Manual testing with a solid understanding of the Software Testing Life Cycle (STLC). Strong problem-solving skills to effectively identify bugs and provide solutions. Hands-on experience with automation frameworks such as Selenium or Cypress. Good knowledge of mobile and web application testing. Experience working with the Agile methodology. Strong development skills in Python, Java, or any other programming language. Work experience with unit test frameworks or libraries (preferably Javascript/Python). Expertise in software release management and deployment tools (Git, CI/CD). Hands-on experience with databases, preferably SQL. Experience working in a Continuous Delivery cycle and release management. Working knowledge of open-source technologies and cloud services. Ability to manage multiple, diverse projects simultaneously while maintaining high-quality standards. Strong verbal and written communication skills to collaborate with teams and stakeholders effectively. Education: Bachelor s or Master s degree from premier institutes (preferred). What We Offer: A dynamic and collaborative work environment. Competitive salary and benefits. Opportunities for career growth and skill development. The chance to work with innovative technologies and challenging projects. If you're passionate about quality and eager to make an impact, apply now to join our team and help shape the future of software testing! Qualification : Bachelors or Masters degree from premier institutes (preferred).

Job Title: Automation Test Engineer Experience: 5-8 Years Location: Hyderabad About Us: We are a leading technology company committed to delivering high-quality software solutions that exceed client expectations. As we continue to expand our team, we are seeking an experienced Automation Test Engineer to help us build robust, high-performing applications. If you have a strong background in automation testing, mobile testing, and API testing, we would love to hear from you! Responsibilities: Manual Testing: Perform thorough manual testing on mobile and web applications. Create detailed test cases, execute them, and document test results. Identify, report, and track bugs while working closely with the development team to resolve issues. Conduct usability testing and provide feedback to enhance the user experience. Automation Testing: Develop and maintain automated test scripts using tools like Appium, Selenium, or Katalon Studio. Integrate automated tests into the CI/CD pipeline to ensure continuous testing and delivery. Ensure test coverage across various scenarios, including functional, regression, and performance testing. Mobile Testing: Conduct mobile testing across different devices and operating systems. Perform performance testing, including load testing and stress testing. Ensure mobile applications meet the necessary performance, usability, and security standards. API Testing: Develop and execute API test cases using tools such as Postman, SoapUI, or RestAssured. Verify that APIs meet functional, performance, and security requirements. Collaborate with development teams to identify and resolve any API-related issues. Quality Assurance: Participate in code reviews and provide feedback to ensure high-quality code. Stay updated with the latest trends and advancements in testing technologies. Contribute to the creation and improvement of testing strategies and best practices. Requirements: Experience: At least 3+ years of experience in manual and automation testing, with a strong background in mobile testing and API testing. Technical Skills: Proficiency in manual testing techniques and tools. Strong experience with automation testing tools, such as Appium, Selenium, or Katalon Studio. Experience with API testing tools, like Postman, SoapUI, or RestAssured. Knowledge of mobile testing frameworks and tools. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work both independently and as part of a team. Innovative Environment: Work with the latest tools and technologies in a dynamic and challenging environment. Growth Opportunities: We foster a culture of continuous learning and provide opportunities for career advancement. Collaborative Culture: Join a supportive and collaborative team where your contributions will be valued. Competitive Compensation & Benefits: Enjoy a competitive salary and a comprehensive benefits package. Apply Today! If you're an experienced Automation Test Engineer with a passion for delivering high-quality software, we invite you to apply and join our team of experts!

Title: Senior Software Engineer Experience: 4-7 Years Skills: Strong C#, VB.NET, RPA (UiPath, Automation Anywhere, or Blue Prism) Location: Hyderabad Description & Requirements: Infor LN is an advanced Enterprise Resource Planning (ERP) software which is explicitly designed to cater to the business needs of the manufacturers. It facilitates quick and cost-effective integration across various supply chains. Requirement: Proficiency in .NET programming languages (C#, VB.NET) and frameworks. Knowledge of any RPA tools such as UiPath, Automation Anywhere, or Blue Prism. Essential Duties: Implement, configure, and deploy Infor s automation solutions. Ensure best practices are followed in delivering quality solutions to customers. Design and develop customizations, integrations, and workflows by applying product knowledge and leveraging Infor OS platform. Collaborate with customers, project stakeholders, and product development to resolve technical issues and limitations encountered in the product, environment, and/or custom solutions developed. Provide timely and high-quality specifications, estimates, development, and testing of integrations to support implementation projects. Offer technical input to Business Consultants/System Architects in designing and specifying integrations. Enable / mentor less experienced colleagues. Stay updated with new Infor technologies and best practices to support customers. Provide support to the Infor support organization in the integration sphere when required. Broaden knowledge into other technical areas such as Extensibility and Mongoose. Carry out coding in line with Infor standards. Identify and develop innovative automation use cases. Develop POC s to validate proposed solutions. Contribute to Infor s enterprise automation and cloud innovation efforts. Basic Qualifications: Minimum 4 years of experience in ERP solutions. Ability to lead technical or functional workstreams on projects with high levels of complexity. Proven track record of working with global customers on large RPA projects. Ability to engage with customers and understand their requirements. Strong understanding of ERP / enterprise applications, business processes and automation. Experience working in software product companies. Excellent communication and problem-solving skills. Ability to work independently and collaboratively. Bachelor s or master s degree in computer science or related field. Preferred Qualifications: Prior experience in Infor Cloud Suites, Infor OS, RPA or AI would be an advantage. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Qualification : Bachelors or masters degree in computer science or related field.

Summary: As an AI/ML Developer, you ll play a pivotal role in creating and delivering cutting-edge enterprise applications and automations using Infor s AI, RPA, and OS platform technology. Your mission will be to identify innovative use cases, develop proof of concepts (PoCs), and deliver enterprise automation solutions that elevate workforce productivity and improve business performance for our customers. Title: Software Engineer Experience: 2-5 years. Skill: AI/ML, Python, AWS, SQL Location: Hyderabad Key Responsibilities: Use Case Identification: Dive deep into customer requirements and business challenges. Identify innovative use cases that can be addressed through AI/ML solutions. Data Insights: Perform exploratory data analysis on large and complex datasets. Assess data quality, extract insights, and share findings. Data Preparation: Gather relevant datasets for training and testing. Clean, preprocess, and augment data to ensure suitability for AI tasks. Model Development: Train and fine-tune AI/ML models. Evaluate performance using appropriate metrics and benchmarks, optimizing for efficiency. Integration and Deployment: Collaborate with software engineers and developers to seamlessly integrate AI/ML models into enterprise systems and applications. Handle production deployment challenges. Continuous Improvement: Evaluate and enhance the performance and capabilities of deployed AI products. Monitor user feedback and iterate on models and algorithms to address limitations and enhance user experience. Proof of Concepts (PoCs): Develop PoCs to validate the feasibility and effectiveness of proposed solutions. Showcase the art of the possible to our clients. Collaboration with Development Teams: Work closely with development teams on new use cases. Best Practices and Requirements: Collaborate with team members to determine best practices and requirements. Innovation: Contribute to our efforts in enterprise automation and cloud innovation. Key Requirements: Experience: A minimum 3 years of hands-on experience in implementing AI/ML models in enterprise systems. AI/ML Concepts: In-depth understanding of supervised and unsupervised learning, reinforcement learning, deep learning, and probabilistic models. Programming Languages: Proficiency in Python or R, along with querying languages like SQL. Data Handling: Ability to work with large datasets, perform data preprocessing, and wrangle data effectively. Cloud Infrastructure: Experience with AWS Sagemaker or Azure ML for implementing ML solutions is highly preferred. Frameworks and Libraries: Familiarity with scikit-learn, Keras, TensorFlow, PyTorch, or NLTK is a plus. Analytical Skills: Strong critical thinking abilities to identify problems, formulate hypotheses, and design experiments. Business Process Understanding: Good understanding of business processes and how they can be automated. Domain Expertise: Familiarity with Demand Forecasting, Anomaly Detection, Pricing, Recommendation, or Analytics solutions. Global Project Experience: Proven track record of working with global customers on multiple projects. Customer Interaction: Experience facing customers and understanding their needs. Communication Skills: Excellent verbal and written communication skills. Analytical Mindset: Strong analytical and problem-solving skills. Collaboration: Ability to work independently and collaboratively. Educational Background: Bachelor s or Master s degree in Computer Science, Mathematics, Statistics, or a related field. Specialization: Coursework or specialization in AI, ML, Statistics & Probability, Deep Learning, Computer Vision, or NLP/NLU is advantageous. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

Senior Product Designer About Celigo: Celigo is a modern integration and automation platform (iPaaS) focused on simplifying how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo provides tools like runtime AI and pre-built integrations designed to tackle the biggest integration challenges, making it incomparably easier to maintain. We are seeking a Senior Product Designer who is proactive, unafraid to own and advocate for an iterative design process, and driven towards finding simple, easy-to-use, intuitive, and elegant solutions to complex design problems. You will play a key role in shaping the overall user experience, from conducting discovery user research through to designing micro-interactions for our product UIs. Key Responsibilities: Create design assets such as user journey flows, wireframes, visual designs, service blueprints, prototypes, and detailed specs to capture and convey design behaviors and implementation details. Use user research data (usability studies, surveys, interviews, etc.) and metrics to inform design decisions. Expert in conducting and synthesizing user research with proficiency in qualitative and quantitative methods such as user interviews, surveys, usability testing, and analytics. Lead user research activities (with or without the support of a dedicated researcher), ensuring early validation of product ideas and concepts. Champion good user experiences and share best practices, demonstrating curiosity about customer needs and behaviors. Collaborate closely with product managers, engineers, content strategists, and other designers in an iterative design process. Maintain high standards for usability, accessibility (WCAG), quality, beauty, and consistency using best design practices. Engage in feedback sessions, ensuring alignment with larger product goals, and challenge peers productively. Advocate for user-centered design, ensuring design decisions are rooted in user needs and behaviors. Think big while considering the larger system, sweating the small details that enhance the product. Be a team player with humility, hard work, and a willingness to help others succeed. Informally mentor and provide feedback to other designers. Contribute to shaping the design team s culture through collaboration, feedback, and process iteration. Qualifications: 5-8 years of experience designing delightful user experiences with a portfolio showcasing processes and deliverables. Proven ability to clarify, present, justify, and defend design decisions to stakeholders. Experience contributing to and consuming component-based design systems. Expertise in Figma/FigJam and other relevant UX design, research, and prototyping tools. Strong attention to detail, problem-solving skills, and excellent presentation skills. Significant experience in designing B2B applications or SaaS products, particularly in agile, iterative environments. Demonstrated experience in responsive design patterns and design systems. Strong focus on usability and efficiency, with a drive to simplify complex problems. Strong information design skills with a solid foundation in UX design heuristics. Ability to build strong relationships with cross-functional teams. Ability to thrive in a collaborative, ego-free, cross-functional team environment. Confidence in design leadership and effective communication across teams. Excitement for solving real customer problems with smart, delightful solutions aligned with company goals. Preferred Qualifications: Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design. Experience with motion design, HTML, CSS, JS, and other front-end technologies. Strong understanding of how AI and machine learning can inform design decisions, enhance interactions, and personalize experiences. Visionary in the 2024 Gartner Magic Quadrant for iPaaS and a recognized leader in AI. Remote-first culture and competitive compensation. Generous benefits package including wellness days, vacation, and holidays. Diversity, Equity, Inclusion, and Accessibility: Committed to fostering a collaborative and inclusive work environment through initiatives like the Taking a Stand Committee. Celigo is proud to be an equal-opportunity employer. We value diversity and welcome applicants from all backgrounds to join us in creating a safe and welcoming work environment. Qualification : Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design.

Position: AI/ML Developer Company: Infor Location: Hyderabad, India Experience: 2-5 years Skills: AI/ML, Python, AWS, SQL Role Summary: As an AI/ML Developer at Infor, you will be at the forefront of creating and delivering state-of-the-art enterprise applications and automation solutions powered by Infor s AI, RPA, and OS platform technologies. Your primary mission will be to identify impactful AI/ML use cases, develop proof of concepts (PoCs), and deliver automation solutions that drive workforce productivity and enhance business outcomes for our clients. Key Responsibilities: Use Case Identification: Work closely with customers to understand their business challenges and identify opportunities for AI/ML solutions to address these needs. Data Insights: Perform exploratory data analysis on large, complex datasets to uncover key insights. Assess data quality and share findings that can inform decision-making. Data Preparation: Collect, clean, preprocess, and augment datasets for training and testing AI models, ensuring they are ready for AI tasks. Model Development: Design, train, and fine-tune AI/ML models, evaluating them against appropriate performance metrics and optimizing for maximum efficiency. Integration & Deployment: Partner with software engineers to integrate AI/ML models seamlessly into enterprise applications and systems. Address deployment challenges to ensure smooth production workflows. Continuous Improvement: Monitor the performance of deployed AI models, gather user feedback, and iterate to improve models, algorithms, and user experience. Proof of Concepts (PoCs): Develop PoCs to demonstrate the feasibility and effectiveness of AI/ML solutions, showcasing the potential of new technologies to clients. Collaboration: Work closely with development teams to explore and implement new use cases for AI and automation. Best Practices: Collaborate with your team to establish best practices and ensure high-quality development standards. Innovation: Contribute to the innovation of cloud-based enterprise automation solutions and the development of cutting-edge AI technologies. Key Requirements: Experience: Minimum 3 years of hands-on experience in implementing AI/ML models in enterprise environments. AI/ML Knowledge: Strong understanding of supervised and unsupervised learning, reinforcement learning, deep learning, and probabilistic models. Programming Skills: Proficiency in Python or R, with experience in SQL for querying databases. Data Handling: Expertise in working with large datasets, performing data preprocessing, and effectively managing data pipelines. Cloud Infrastructure: Experience with AWS Sagemaker or Azure ML is preferred for deploying machine learning solutions. Frameworks & Libraries: Familiarity with machine learning libraries like scikit-learn, Keras, TensorFlow, PyTorch, or NLTK is a plus. Analytical Skills: Strong critical thinking and problem-solving abilities, with the capacity to design and run experiments to validate hypotheses. Business Process Understanding: Knowledge of business processes and how they can be automated through AI and ML. Domain Expertise: Experience or interest in areas like Demand Forecasting, Anomaly Detection, Pricing, Recommendations, or Analytics. Global Experience: Proven experience in working with global customers on diverse projects, understanding their needs, and delivering tailored solutions. Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain complex AI concepts to clients and team members. Collaboration & Independence: Ability to work both independently and as part of a team, collaborating with cross-functional teams to drive success. Educational Background: A Bachelor's or Master's degree in Computer Science, Mathematics, Statistics, or a related field. Specialization: Coursework or expertise in AI, ML, Deep Learning, NLP/NLU, Computer Vision, or similar domains is highly desirable.

Tezo: Digital & AI Solutions Provider Tezo is a next-generation Digital & AI solutions provider with a history of creating remarkable outcomes for our customers. We deliver exceptional experiences through cutting-edge analytics, data proficiency, technology, and digital excellence. Job Title: Senior Data Scientist Generative AI Job Summary: Tezo is seeking passionate AI Engineers to harness the power of Generative AI and build cutting-edge solutions that transform enterprises. Join us in revolutionizing the business landscape by developing intelligent, generative AI models that drive real-world impact at scale. In this role, you will be an integral part of the Machine Learning Platforms/Data Science team, focusing on developing, testing, and deploying Generative AI models for enterprise use cases. You ll work closely with architects, developers, and product teams to deliver state-of-the-art AI solutions. What Makes Our AI/ML Practice Unique: Purpose-Driven: We actively respond to our customers' evolving needs with innovative solutions. Collaborative: We foster a positive and engaging work environment where collective ideas thrive. Accountable: We take ownership of our performance, both individually and as a team. Service Excellence: We maximize our potential through continuous learning and improvement. Trusted: We empower individuals to make informed decisions and take calculated risks. Core Responsibilities: Build production-grade Retrieval-Augmented Generation (RAG) solutions with advanced retrieval, re-ranking, and optimization techniques. Develop GenAI applications using LangChain, LlamaIndex, and Vector Stores, leveraging Large Language Models (LLMs). Fine-tune LLMs for specific business use cases (preferred). Design and implement end-to-end machine learning and NLP solutions, including data preprocessing, modeling, and deployment. Deploy ML solutions in production using cloud services such as Azure or AWS. Collaborate with business stakeholders to ensure alignment of AI solutions with organizational goals. Lead and mentor team members, promoting best practices in data science and AI/ML. Qualifications: Required: 4+ years of experience in developing end-to-end machine learning and NLP projects. Hands-on experience with Retrieval-Augmented Generation (RAG) and advanced RAG techniques. Proficiency in building GenAI applications using LangChain, LlamaIndex, and Vector Stores. Strong expertise in Python and SQL for data science projects. Experience deploying ML models in production environments on Azure or AWS. Strong business acumen, stakeholder management, and team-leading skills. Preferred: Experience fine-tuning Large Language Models (LLMs) for business use cases. Familiarity with cloud-native AI/ML services and scalable architecture. At Tezo, you ll be part of a dynamic, innovation-driven team committed to delivering cutting-edge AI solutions that drive real-world transformation. If you re ready to take on exciting challenges and work on impactful projects, we d love to hear from you!

Job Description: We are looking for a Senior Java Developer to join our dynamic team, focusing on developing high-performance, reusable server-side code to support mobile applications. The role involves working in an agile, test-driven development environment, delivering robust and scalable solutions. Key responsibilities include: Server-Side Development: Write reusable server-side code to support mobile applications (Android/iOS) using Core Java, J2EE, Spring, and Web Services (RESTful and SOAP-based). Web Services Development: Develop flexible RESTful and SOAP-based services using Spring MVC and Spring Data. Mobile App Connectivity: Define business logic and rules to integrate mobile apps (Android and iOS). Deployment: Deploy the server code to Tomcat running on Amazon AWS. Innovation: Research and explore new technologies to enhance development and drive internal innovation. Collaboration: Participate in software technical and user stories grooming discussions with team members. Core Technical Skills: Core Java and J2EE JSP, Spring, Spring MVC, Spring Data Web Services (RESTful and SOAP) MongoDB (NoSQL Database) Tomcat Server Linux operating system Angular JS and AJAX (for front-end interactions) AWS (Amazon Web Services) for deployment Skills and Experience: Java Development: Strong experience with Java 7 or 8 in server-side development. Spring Framework: Solid experience with Spring MVC, Spring Data, and other Spring technologies. Database: Strong knowledge of NoSQL databases, specifically MongoDB. Mobile Technologies: Exposure to iOS, Android, and Web UI technologies. Agile Development: Experience working in a test-driven and agile development environment. Usability Principles: Good understanding of usability principles for mobile devices. Key Tasks & Responsibilities: Code Writing & Testing: Write clean, functional, and efficient code. Perform unit testing and create unit test cases. Problem Solving: Solve complex business problems efficiently and robustly. Documentation: Prepare technical specifications and installation instruction documents for each sprint release. Code Review: Participate in code reviews, ensuring software development guidelines are followed. Why Join Us? Growth Opportunities: Work on cutting-edge technologies in an agile environment with exposure to mobile app development and AWS. Innovation: Research and adopt new technologies to drive innovation. Collaborative Team: Join a team focused on delivering high-performance and scalable solutions. If you're passionate about Java development, web services, and mobile app integration, we encourage you to apply and be part of an innovative and high-performing team!

Job Description: We are looking for an experienced and creative Web/Graphic/UI Designer to join our team. As a Web/Graphic/UI Designer, you will be responsible for delivering the best online user experience by creating visually appealing and user-friendly designs. You will work closely with our development and product teams to ensure that design specifications are met, resulting in intuitive and aesthetically pleasing web and mobile applications. Key Responsibilities: Web/UI Design: Design high-quality, responsive web pages and UI elements for web and mobile platforms. Collaborate with the development team to ensure designs are executed accurately. Graphic Design: Create visually appealing graphics and assets for websites, marketing materials, and promotional campaigns. User Experience (UX): Focus on delivering the best online user experience by designing user flows, wireframes, and prototypes. Prototyping and Wireframing: Use Adobe XD and other prototyping tools to develop and present interactive prototypes and wireframes. Visual Design: Ensure the overall aesthetics of the web and mobile apps align with brand guidelines and user expectations. User Flow and Process Flow: Map out user flows and process flows to ensure seamless navigation and interaction within apps or websites. Collaboration: Work with cross-functional teams to understand the requirements and provide design solutions that meet project goals. Skills & Experience Required: Adobe Photoshop: Proficient in creating graphics, layouts, and high-fidelity visual designs. Adobe Illustrator: Experience with vector illustrations and creating scalable graphics. Adobe Acrobat: Ability to use Acrobat for handling and editing PDF files. Adobe XD: Strong knowledge of designing interactive prototypes and wireframes. Prototype & Wireframing: Experience in developing prototypes and wireframes to demonstrate design concepts and functionality. Visual Design: Excellent understanding of color theory, typography, and layout design. User Flow & Process Flow: Ability to create and map out user flows and process flows for better user experience. Key Qualities for Success: Creativity: Strong sense of creativity to produce innovative design solutions. Attention to Detail: Meticulous with every aspect of the design, ensuring consistency and precision. Communication Skills: Ability to present design ideas and explain design concepts clearly. Collaboration: Work effectively with developers, product managers, and other team members to execute design ideas.

Description Einstein products & platform democratize AI and transform the way Salesforce builds trusted machine learning and AI products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage Generative AI and Predictive AI applications across all clouds. We achieve this vision by providing unified, configuration-driven, and fully orchestrated machine learning APIs, customer-facing declarative interfaces and various microservices for the entire machine learning lifecycle including Data, Training, Predictions/scoring, Orchestration, Model Management, Model Storage, Experimentation etc. We are already producing over a billion predictions per day, Training 1000s of models per day along with 10s of different Large Language models, serving thousands of customers. We are enabling customers' usage of leading large language models (LLMs), both internally and externally developed, so they can leverage it in their Salesforce use cases. Along with the power of Data Cloud, this platform provides customers an unparalleled advantage for quickly integrating AI in their applications and processes. About the team: Join the AI Cloud Quality Engineering team, and become a specialist on Salesforce's AI Platform and applications! You will be a key member of the Quality Engineering team in India as we build the India organization, while working with experts worldwide. You'll get to work with latest technology in the AI space (including generative AI), and collaborate with the team and cloud to identify and run quality initiatives to support massive scale planned both in the short term and long term. We are a small, friendly team that has been working together for years - outside of quality, we focus on volunteering and other shared interests. Job description summary: As a Quality Engineer for the Salesforce AI Cloud, you will be responsible for leading the design, development and execution of comprehensive test plans/quality strategies with emphasis on automation . You will collaborate closely with product & engineering teams, actively contributing to the quality of new features while ensuring successful execution of regression tests in various environments. You will be working in a fast phased environment and will be expected to understand complex backend AI flow systems/dependencies, identifying potential risks, and strategically plan and execute comprehensive testing efforts to ensure the stability, reliability and quality of the feature and release. Skills needed for role: * Strategic and Tactical leadership : Experience leading analysis of coverage gaps and writing E2E and integration tests, partnering with teams to drive service level test coverage * Technical Expertise: Technical excellence and leadership required in identifying, developing and maintaining tests involving API, databases and web UI tests. Strong knowledge of automation tools and continuous automation systems. * Cross Team Collaboration: Ability to work with stakeholders (internal customers) from multiple organizations that leverage our central platform for custom applications. Collaborate with them to determine key shared usage patterns to prioritize test coverage of, as well as provide guidance to these customers on how to proactively test their application s integration with the platform. * Strong knowledge and experience of Java/Python/Selenium/CD pipeline configurations * Excellent communication skills: Experience generating reports, presenting and holding the quality bar for new features & release * Experience working in Global teams: Ability to work and partner with peers and other partner teams across timezones. * 8+ years of QE experience and 2+ years of experience leading projects and partnering/leading junior members of the team. Nice to have skillsets (or skillsets expect to develop in this role): * Understanding of LLM Model hosting with Sagemaker * Understanding LLM Finetuning and Inferencing * Testing integrations with Cohere, Anthropic, Dolly, Google, etc. as well as internal models * Sagemaker GroundTruth integration for data labelling, Bedrock for model serving * Experience with Azure Open AI * Experience with Tableau around creating dashboards for reporting What the team does: * Center of Excellence for Quality within the AI Platform teams, driving excellence through automation, tools, and streamlined processes (evangelizing shift left methodologies) . * Building/enhancing test frameworks/tooling for the easy creation and maintenance of integration and end-to-end tests. * Proactively drive quality by monitoring and reporting of test stability metrics for pre-prod & Prod environments through dashboards, triaging and filing and follow up of bugs. * CUJs(Critical User Journey test) for cross-cloud integration and apps * Configure tooling/runners for automated tests, used by scrum teams * Configure various test environments such as setting up core test env hawking test env connectivity * Define and measures Quality metrics (code coverage, endpoint coverage, service coverage, etc.) goals are met for the ML foundations * Automation strategies and framework support for all kinds of testing * Identify risks with releases, deployments, etc. * Support TAM expansion to multiple geographies and monitoring platform stability * Daily management of Integration tests pass rates in Test, App-Dev, Stage & Prod environments - bugs created/assigned if failures not being addressed, building test result dashboards and simplifying feedback/debugging process for engineers