Analysis Specialist Jobs in Bengaluru

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Position: Finance Specialist Job Type: Full-Time Location: Bangalore Department: Finance About BlueOptima: BlueOptima s vision is to become the global reference for optimizing the performance of software engineers across all industries. We provide industry-leading objective metrics in software development, empowering large organizations to deliver better software, faster, and at a lower cost using groundbreaking technology. With headquarters in London and offices in Mexico, India, and the USA, we ve consistently doubled our headcount and revenue year over year, with no external investment. Our diverse team of 115+ employees comes from over 34 nationalities and speaks more than 25 languages. We promote an open-minded environment and encourage every individual to create their own success story within this high-performance atmosphere. Job Description: We are looking for a Finance Specialist to join our Finance team in Bangalore. Reporting to the Finance Manager, this role will be a key part of the day-to-day financial operations and accounting of the business. You ll be working closely with the finance team and other departments to ensure the timely and accurate delivery of financial data, as well as helping to evolve our financial processes. Key Responsibilities: Finance Operations Management: Oversee the day-to-day operations of the finance team, including managing Accounts Payable (AP), Accounts Receivable (AR), and payroll across all locations. Accounts Payable & Receivable: Ensure timely and accurate payments of dues and collections from customers. Handle vendor invoicing, reconciliations, and communications. Payroll Management: Take ownership of the payroll process, ensuring timely and accurate processing across all locations. Be the go-to person for payroll-related queries from employees. Cross-Functional Collaboration: Work closely with finance consultants and internal teams across various locations on accounting and compliance topics. Month-End & Year-End Closures: Assist with month-end and year-end closures, ensuring books are closed accurately and on time. Audit Support: Provide assistance during local and group audits, ensuring that all financial documents are accurate and comply with regulations. General Ledger (GL) & Reconciliation: Review and maintain GL accounting, perform balance sheet reconciliations, and conduct variance analysis for cost and revenue items. Process Improvements: Review existing financial processes and provide suggestions for improvements to increase efficiency and effectiveness. Global Finance Projects: Gain exposure to global finance projects, working across functions to enhance learning and development opportunities. Qualifications: Essential Requirements: Education: Bachelor's/Master s in Accounting & Finance (e.g., BCom, MCom, MBA). CA Inter cleared is a plus. Experience: Minimum 3-4 years of experience handling AP, AR, and payroll processes. Accounting Fundamentals: Solid understanding of basic accounting principles and financial processes. Taxation Knowledge: Understanding of taxation concepts, such as GST, TDS, and sales tax/VAT. Technical Skills: Proficient in spreadsheet tools (e.g., Excel) and presentation software (e.g., PowerPoint). Cloud-Based Accounting Tools: Experience with cloud-based accounting tools such as Zoho, Xero, QuickBooks, etc. Multi-Region, Multi-Currency Setup: Experience working in a multi-region, multi-currency environment is a plus. Taxation Experience: Experience reviewing and handling sales tax/VAT for the US/UK is an added advantage. At BlueOptima, you ll have the opportunity to make a significant impact on our financial operations while working in a dynamic and fast-growing global company. You ll gain exposure to cross-functional collaboration, global finance projects, and the chance to continuously develop your skills in a high-performance environment. Qualification : Bachelor's/Masters in Accounting & Finance (e.g., BCom, MCom, MBA)

Job Title: Specialist Business Analysis Location: Bengaluru Type: Full-Time Level: Senior Business Analyst About BetaNXT BetaNXT is revolutionizing wealth management infrastructure by delivering real-time, connected solutions that enhance advisor productivity, streamline operations, and improve the investor experience. With a foundation built on our proven platforms Beta, Maxit, and Mediant we enable firms to modernize their systems and achieve enterprise scale through flexible, future-ready technology. We help wealth management firms turn their platforms into strategic differentiators. About the Role We are seeking a Senior Business Analyst to join our Product Management team as a Specialist Business Analysis. In this role, you will lead requirements gathering, stakeholder collaboration, and product definition for mission-critical financial applications, particularly in securities processing and corporate actions. You will work across operations, client services, and technology teams to define clear, actionable user stories and ensure successful product delivery in an Agile environment. Key Responsibilities Lead and manage complex product initiatives across multiple business units and stakeholder groups. Engage internal and external stakeholders to gather, document, and validate business requirements. Author detailed user stories and acceptance criteria for Agile development teams. Participate in and lead backlog grooming, sprint planning, and product review sessions. Analyze and document existing processes and systems, identifying areas for enhancement. Serve as a liaison between technical and non-technical teams, ensuring alignment on goals and deliverables. Build strong, collaborative relationships with cross-functional teams to maintain high levels of service and product quality. Contribute to product roadmap discussions and delivery planning. Maintain clear and accurate project documentation, status updates, and communication with leadership. Required Qualifications & Experience Education & Experience Bachelor s or Master s degree in Business, Finance, Information Systems, or a related field. 8 9 years of experience in Business Analysis, with a focus on capital markets and securities processing. Deep understanding of corporate actions is essential. Experience working in Agile product development environments. Familiarity with ISO20022 or SWIFT messaging is a strong plus. Domain Knowledge Experience in financial services and capital markets is required. Understanding of Registered and Beneficial securities processing workflows. Technical Skills Strong SQL skills for data analysis and validation. Proficiency in Microsoft Office Suite: Excel, PowerPoint, Access, and Visio. Experience with Agile project tools (e.g., JIRA, Confluence) preferred. Soft Skills & Abilities Highly motivated team player with strong analytical and problem-solving skills. Ability to juggle multiple priorities and deliver under tight timelines. Excellent written and verbal communication, including technical documentation and stakeholder presentations. Strong interpersonal skills and the ability to work across global teams and departments. Organized, detail-oriented, and comfortable facilitating discussions between technical and business users. Be part of a company redefining wealth management infrastructure. Work on high-impact products that serve global financial institutions. Join a collaborative, fast-paced environment where your insights drive real-world outcomes. Thrive in a culture that values innovation, ownership, and continuous learning. Qualification : Bachelors or Masters degree in Business, Finance, Information Systems, or a related field

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Position: Data Science Specialist Employment Type: Full-time Location: Bangalore, On-site Experience Required: 1 to 6 years (Mindset > Experience) About the Role: We re seeking a mission-driven, hands-on Data Analytics Specialist passionate about impact. This is not a typical analytics role you will drive key business metrics across clinical operations, stakeholder reporting, and automation. Collaborate closely with leadership, radiologists, operations, product teams, and AI engineers to ensure every decision is data-driven, actionable, and scalable. If you thrive on building dashboards, automating processes, streamlining pipelines, and driving growth through insights, this is your playground. Key Responsibilities: Own Business KPIs: Take full ownership of company-wide metrics, ensuring their accuracy, relevance, and actionability through stakeholder alignment. Data Engineering: Build and optimize ETL/ELT pipelines integrating data from Postgres, ClickHouse, and other sources. Dashboards & Reporting: Design and maintain intuitive dashboards (Metabase, Power BI, Tableau, Google Data Studio) that stakeholders actively use. Backend Data Transformation: Write clean, reusable code to convert raw data into actionable insights. API Development: Build and maintain internal APIs to serve analytics data to frontend and production systems. Email Automation: Develop real-time and scheduled email reports delivering dynamic insights to stakeholders. Spreadsheet Expertise: Automate and manipulate complex data in Excel/Google Sheets for detailed analysis and reporting. AI & Automation: Collaborate with AI teams to integrate predictive algorithms and automate analytics workflows. Business Acumen: Develop deep understanding of the teleradiology ecosystem clinical workflows, operations, financials, and tech platforms. Proactive Collaboration: Identify data gaps, flag inconsistencies, recommend improvements, and work closely with leadership. Required Skills: Strong Python skills for data analytics (Pandas, NumPy, FastAPI, Jupyter, etc.) Proficient in SQL (ClickHouse, PostgreSQL) with experience optimizing queries End-to-end dashboard ownership from data modeling to UI presentation Experience building or integrating APIs for analytics Advanced spreadsheet skills and formula-driven reporting Experience working with AI/ML models in applied settings (preferred) Hands-on backend data transformations, version control, and automation Familiarity with full-stack development frameworks (bonus) Bonus / Nice to Have: Exposure to dbt, Airflow, ChromaDB, Streamlit, Plotly Knowledge of data privacy, compliance, and healthcare analytics Experience building analytics platforms for SaaS or health-tech companies Mindset We re Looking For: 10x Hustler: Ready to learn fast and go the extra mile to solve problems. Obsessed with Accuracy: Data must be flawless before release. Extreme Ownership: Proactive in driving results without waiting for instructions. Fast Learner: Able to pick up new tools and concepts quickly. Business First, Code Later: Focused on impact, not just coding. Be part of India s fastest-growing teleradiology platform Direct access to leadership and real-world business impact Build game-changing analytics systems and influence strategy Gain exposure to AI, automation, product, and operations in one role Clear ramp-up roadmap and growth plan Expectations in First 3 Months: Build an end-to-end dashboard from scratch Clean up at least one messy data pipeline Automate a stakeholder email update Validate accuracy across critical business metrics Understand full-stack platform structure and propose an improvement

Senior Operations Analyst (KYC) Location: Bangalore Experience: 5+ Years Company: KredX About KredX Founded in 2015, KredX has evolved into a comprehensive financial solutions ecosystem. We are India's leading integrated supply chain finance provider, holding both RBI s TReDS license and IFSCA s ITFS license one of the few double-licensed entities in the country. Our flagship platforms include: DTX (Domestic Trade Exchange): RBI-licensed TReDS platform enabling MSME financing via invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform facilitating cross-border trade finance. CMS (Cash Management Solutions): AI-driven finance automation streamlining financial operations globally. KredX powers businesses of all sizes with innovative, technology-driven financial solutions. Role Overview We are seeking a highly skilled and detail-oriented Senior KYC Analyst to lead the Know Your Customer (KYC) processes within our Operations team at DTX. This role is critical in ensuring full regulatory compliance while maintaining the integrity of our client relationships. You will drive enhancements in our KYC framework, conduct detailed risk assessments, and provide strategic direction on customer due diligence. Key Responsibilities Lead and manage the end-to-end KYC process, including customer identification, verification, risk assessment, and ongoing monitoring. Conduct in-depth investigations of customer backgrounds, transactions, and compliance to identify risks and suspicious activities. Develop, implement, and continuously improve KYC policies and procedures in line with regulatory requirements and industry best practices. Collaborate with compliance, legal, and operations teams to resolve KYC-related issues and streamline processes. Mentor and train junior analysts, fostering a culture of compliance, accuracy, and continuous improvement. Stay abreast of regulatory updates and emerging trends in financial services, adapting KYC strategies proactively. Required Qualifications & Experience Minimum 5 years experience in KYC, AML, or related compliance roles in financial services. At least 3 years experience working within a TReDS framework is preferred. Strong knowledge of KYC regulations, customer due diligence, and risk assessment methodologies. Proven analytical skills to evaluate complex data and generate actionable risk insights. Excellent communication skills, able to clearly present findings to varied stakeholders. Preferred Qualifications Experience using KYC software platforms such as Actimize, Amlify, or similar tools. Professional certifications like CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner). Familiarity with global financial regulations and international compliance adaptation. Technical Skills & Tools Proficiency in data analysis tools including SQL and advanced Excel functions for investigations and reporting. Experience with risk assessment frameworks related to KYC compliance. Understanding of regulatory reporting requirements and compliance tools.

Performance Marketing Specialist Location: Bangalore Experience: 3-5 Years Company: KredX About KredX Founded in 2015, KredX has grown into a comprehensive financial solutions ecosystem, helping businesses of all sizes manage working capital efficiently. KredX is India s leading integrated supply chain finance solutions provider, uniquely holding both RBI s TReDS license and IFSCA s ITFS license. Our key platforms include: DTX (Domestic Trade Exchange): RBI-licensed platform enabling MSMEs to access early payments through invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform offering seamless cross-border trade finance. CMS (Cash Management Solutions): AI-driven finance automation for streamlined enterprise financial operations. DTX (dtxindia.in) is powered by KredX, enabling MSMEs to get paid early with the lowest cost, supported by advanced finance automation technology for a secure and fast process. Role Overview We are seeking a Performance Marketing Specialist to lead and optimize paid marketing campaigns while contributing to the broader digital marketing strategy. This hands-on role requires expertise in platforms like Google Ads and Meta Ads, a strong analytical mindset, and a passion for driving measurable growth. Key Responsibilities Plan, execute, and optimize paid advertising campaigns across Google, Meta, and other digital platforms. Contribute to overall digital marketing strategies including campaign planning and channel mix decisions. Manage budgets effectively, tracking key performance indicators like CPC, CPA, and ROAS. Conduct A/B testing on creatives, copy, and targeting to maximize campaign effectiveness. Collaborate with content and design teams to create impactful marketing assets. Analyze campaign performance data and prepare actionable reports with insights and recommendations. Monitor brand presence across paid and organic social channels, coordinating with internal teams for cohesive messaging. Stay updated on the latest platform features, industry trends, and best practices to continuously improve campaigns. Requirements 3 to 5 years of experience in paid digital marketing. Proven track record managing performance campaigns with measurable ROI. Strong analytical skills and comfort with campaign data analysis. Proficiency in Google Ads, Meta Ads Manager, and Google Analytics. Strategic thinker with strong execution capabilities. Experience working in startups or fast-paced environments is a plus.

Operations Finance Specialist Location: Bengaluru, India Company: ShopUp HQ Role Overview We are looking for a detail-oriented and analytical Operations Finance Specialist to support our business operations with robust financial planning, analysis, and cost control. You will work closely with operations, procurement, and senior management teams to drive financial efficiency, ensure accuracy, and enable strategic decision-making. Key Responsibilities Data Collection & Validation: Gather financial data from various business and cross-functional teams. Validate data related to Sales, COGS, Damages, Non-claimable items, Incentives, VAT, AIT, etc. Review and ensure accuracy of financial entries in NetSuite. Post journal entries and oversee approval workflows within financial systems. Audit & Compliance: Manage external audits and prepare audited Financial Statements in compliance with IFRS. Perform intercompany balance reconciliations and VAT input/output reconciliations. Ensure compliance with internal financial policies and regulatory requirements. Financial Reporting & Analysis: Prepare MIS reports including weekly, monthly, and yearly flash reports broken down by Subsidiary, Category, Business Unit, and Entity. Conduct entity-wise ICRRS and trend/variance analysis. Reconcile data between DMS and NetSuite. Match MIS reports with audited Financial Statements per IFRS. Monitor operational costs and analyze variances across departments. Support budgeting, forecasting, and strategic financial planning. Cost Control & Collaboration: Assist in implementing cost-control measures to improve financial efficiency. Collaborate with procurement and factory teams to ensure financial accuracy throughout the supply chain. Perform inventory and production cost analysis to support operational decision-making. Additional Duties: Assist in audits and ensure operational finance record accuracy. Identify financial risks and suggest mitigation strategies. Provide ad-hoc financial support and analysis to management as needed. Qualifications & Experience Educational Requirements: Chartered Accountant (CA), ACCA, or equivalent qualification highly preferred. Bachelor s or Master s degree in Accounting, Finance, or related field. Professional Experience: 2 4 years of experience in operations finance, cost accounting, or related financial roles. Skills & Competencies: Strong analytical, problem-solving, and data validation skills. Proficiency in Excel and financial ERP systems (NetSuite preferred). Good communication and cross-team collaboration abilities. Ability to work effectively in a fast-paced, detail-oriented environment. Qualification : Bachelors or Masters degree in Accounting, Finance, or related field.

Job Title: HR Operations Specialist Location: Bengaluru, Karnataka, India About CloudSEK CloudSEK is a leading cybersecurity product company that combines cutting-edge Artificial Intelligence and Machine Learning to offer the world s fastest and most reliable solutions for detecting and resolving digital threats in real-time. Since our inception in 2015, CloudSEK has grown rapidly, expanding across India, Southeast Asia, and the Americas, while consistently driving innovation in the cybersecurity industry. Our product suite includes CloudSEK XVigil, BeVigil, and SVigil, providing real-time threat analysis, attack surface monitoring, and software supply chain risk management. We re proud to be recognized with multiple industry awards and accolades, including the NASSCOM-DSCI Excellence Award and NetApp Excellerator's Best Growth Strategy Award. About the Role: HR Operations Specialist We are seeking a dynamic and experienced HR Operations Specialist to join CloudSEK s fast-paced and rapidly growing startup environment. As an integral member of our HR team, you will manage and enhance HR processes, ensuring that all HR initiatives align with the company s goals and contribute to a positive, productive work culture. This is a unique opportunity to make a significant impact on the growth and success of CloudSEK through strategic HR management. Key Responsibilities Performance Management & Employee Engagement: Lead and manage the Performance Management process, driving performance effectiveness across teams. Champion various HR initiatives related to Rewards and Recognition, Employee Development, and Engagement programs. Design and implement policies and programs to enhance employee engagement and productivity. HR Policy & Compliance: Formulate and implement HR policies and procedures in collaboration with HR leadership, ensuring compliance with labor laws and company objectives. Regularly evaluate and update policies to ensure they meet the evolving needs of the organization. Payroll, Audits & Compliance: Support payroll processing, audit procedures, and ensure compliance with all relevant HR-related laws and regulations. Bridge management-employee relations by addressing grievances, concerns, and demands from both sides, ensuring transparency and trust. End-to-End Employee Lifecycle Management: Manage the entire employee lifecycle, including HRMS management, exit processes, and ENPS (Employee Net Promoter Score) surveys. Maintain pay plans and benefits programs, ensuring they align with industry standards and employee satisfaction. Strategic HR Support: Support business needs by driving HR strategies that develop, engage, and retain top talent. Partner with leadership to design and implement HR programs that align with CloudSEK s mission and values. Requirements 3+ years of experience in HR operations, ideally in a fast-paced startup or growth environment. People-oriented and results-driven with the ability to foster relationships at all levels of the company. Demonstrable experience using HR tools like HRMS and Performance Management systems. In-depth knowledge of HR metrics, labor laws, and HR best practices. Strong ability to architect HR strategies, coupled with leadership skills to drive execution. Excellent skills in active listening, negotiation, presentation, and interpersonal communication. A degree in Human Resources or a related field. A self-driven, detail-oriented individual who thrives in a fast-paced environment and enjoys building systems that support growth and engagement. Ability to handle sensitive information with discretion and professionalism. A passion for employee well-being and driving a positive company culture through strategic HR practices. Benefits of Joining CloudSEK Flexible working hours to support work-life balance. Unlimited snacks, food, and beverages in the office to keep you energized throughout the day. A vibrant, collaborative office environment with games, music, and creative activities to unwind. A competitive salary and a comprehensive benefits package, including opportunities for personal and professional growth.

Subsurface AI Specialist Location: Bengaluru, India Company: Chevron Experience: 5+ Years Focus Areas: AI, Machine Learning, Subsurface Data Analysis, Oil & Gas Position Overview The Subsurface AI Specialist will design and implement AI solutions using advanced analytics, modeling, and machine learning to optimize subsurface exploration and production. This role enhances decision-making, automates workflows, and improves resource extraction processes. Key Responsibilities Design and implement AI solutions for subsurface exploration and production. Identify AI opportunities to improve decision-making and automate workflows. Collaborate with Chevron subsurface practitioners and IT teams to deploy innovative AI solutions. Communicate AI value propositions to stakeholders. Ensure ethical AI usage and compliance with data privacy regulations. Analyze and interpret subsurface data to support resource management and decision-making. Key Skills & Qualifications Bachelor s or Master s degree in Geosciences, Petroleum Engineering, Computer Science, or related field. Minimum 5 years of hands-on experience in AI solution development for complex business problems. Knowledge of the oil and gas value chain (upstream, midstream, downstream). Strong background in machine learning, data science, and AI technologies. Proficiency in programming languages such as Python, C++, and cloud AI/ML services like Azure and Databricks. Preferred Qualifications Experience with Agentic AI. Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off, including vacation and sick leave Opportunities for professional development Apply Now If you are passionate about AI and innovation in the energy sector, apply today to join Chevron's Subsurface team! Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelors or Masters degree in Geosciences, Petroleum Engineering, Computer Science, or related field.

PeopleSoft Application Specialist Location: Bengaluru, Karnataka, India / Hyderabad, Telangana, India Job Category: Support Experience Required: 6 to 10+ years Job Description: As a PeopleSoft Application Specialist, you will play a key role in supporting PeopleSoft applications and modules, including FSCM, HCM, and Campus Solutions. You will be working with clients, project leads, and PMs to understand goals, requirements, and challenges, then designing and implementing business and technical solutions. This is a client-facing role, and your focus will be on delivering high-quality services, troubleshooting, and ensuring that PeopleSoft modules are functioning optimally during the implementation and post-go-live phase. You will be responsible for overall delivery quality, ensuring that the team aligns with standard practices and methodologies. Your expertise in PeopleSoft modules and hands-on experience with upgrades and migrations will be essential for success in this role. Responsibilities: PeopleSoft Modules: Work with modules such as Asset Management, Expenses, Inventory, Supplier Contracts, Customer Contracts, Payables, General Ledger, Projects, Grants, Billing, Receivables, Time and Labor, Absence Management, NA/Global/US Payroll, Core HR, Recruiting, and more. Troubleshooting: Diagnose and resolve PeopleSoft-related issues, ensuring the accuracy of business systems. System Testing & Acceptance Criteria: Develop test plans and acceptance criteria for the PeopleSoft applications. Application Services: Provide PeopleSoft Application Managed Services, troubleshoot issues, and help stabilize the applications during and after the go-live phase. Client Communication: Communicate effectively and proactively with Project Managers, Team Members, and Client Business Users. Enhancements & Improvements: Work with business users to identify possible improvements in customized objects or processes. Consulting & Analysis: Analyze business requirements, perform fit/gap analysis, and write functional/technical specifications. Interface Design: Experience in designing and maintaining interfaces with external systems and vendors. Hands-On Development: Work with PeopleCode, Application Engine, AWE, Component Interface, Integration Broker, SQR, BI Publisher. Upgrades: Experience with PUM upgrades, tools upgrades, and application migrations. Documentation & Testing: Proven skills in creating testing scripts, test execution, and quality assurance processes. Requirements: Education: BS or MS in Computer Science or related fields. Experience: 8+ years of hands-on PeopleSoft Functional experience, with proficiency in at least 5 PeopleSoft modules. Technical Skills: Strong experience with PeopleSoft tools such as PeopleCode, PeopleTools, Application Engine, and more. Healthcare Industry Experience: Preference for candidates with experience in a healthcare industry environment. Communication: Excellent written and verbal communication skills. Shift Work: Ability to work in shifts, including night shifts. Relocation: Open to relocation to either Bangalore or Hyderabad. Onsite Travel: Willingness to travel onsite (U.S.A) as required. Teamwork: Must be a strong team player with the ability to work independently. Diversity & Inclusion: Oracle is committed to an inclusive workforce that values diverse insights and perspectives. Oracle offers a highly competitive suite of employee benefits, including medical, life insurance, retirement planning, and more. Our inclusive culture encourages thought leadership, innovation, and collaboration across teams, ensuring that every voice is heard and valued. Qualification : BS or MS in Computer Science or related fields.

Job Title: Senior Incident Response Manager Location: Bengaluru, Karnataka, India About This Team: The Critical Situation Management team plays a pivotal role in maintaining customer trust and satisfaction in CSG Citrix BU products. We ensure swift resolution of production-impacting issues, collaborating closely with Technical Support and Product teams to maintain high uptime Service Level Targets (SLTs). Our team is dedicated to delivering rapid, effective solutions, making us essential to the continued success and reputation of the Citrix platform. Job Description / Responsibilities: Primary Duties / Responsibilities: Incident Management: Lead and manage timely, professional communication with internal and external stakeholders during critical incidents. Utilize your deep technical knowledge and strong communication skills to drive effective resolutions. Customer Sentiment Management: Assess and manage customer sentiments, and ensure appropriate resources are mobilized to mitigate production-impacting situations. Lead discussions with Citrix Customers and internal stakeholders with confidence and clarity. Collaboration: Facilitate cross-departmental collaboration to resolve customer issues, and coordinate the end-to-end customer experience, owning internal and, when necessary, external communications. Escalation Management: Act as the primary contact for Citrix Customers and Account teams during critical situations, collaborating with technical specialists (SMEs) to manage escalations and resolve incidents quickly. 24x7 Coverage: Provide 24x7 support, including weekends and holidays, on a rostered shift basis. Continuous Improvement: Actively participate in feedback processes, leading continuous improvement initiatives and ensuring the team adapts quickly to feedback. Lead and participate in projects aimed at improving incident response and service efficiency. Technical Knowledge: Utilize your technical know-how to manage the escalation process, lead calls, and effectively assess the situation to provide timely solutions. Qualifications (Knowledge, Skills, Abilities): Experience: 6 - 10 years of relevant experience in Incident Response, preferably in a Technical Support environment. Demonstrated ability to manage customer escalations in high-pressure scenarios. Communication Skills: Exceptional verbal and written communication skills. Ability to engage with customers and internal leadership clearly and professionally. Proficiency in creating concise incident reports and Root Cause Analysis (RCA) documents. Customer Advocacy: Strong customer advocacy skills, with the ability to understand, articulate, and manage customer expectations effectively. Technical Expertise: Broad knowledge in technologies such as Cloud, Virtualization, Networking, Operating Systems, and Remoting, with a focus on Virtualization, Networking, and Storage. Experience with Microsoft OS and End-User Computing is a plus. Collaboration Skills: Ability to manage and facilitate cross-team collaboration to solve complex customer issues. Comfortable leading critical calls and guiding teams through escalations. Process Knowledge: Knowledge of ITIL, Project Management, and Six Sigma methodologies is a plus. Familiarity with the Software Development Lifecycle (SDLC) and defect tracking processes is beneficial. Education: B.E. / B.Tech. or a Bachelor s degree in a related field with at least 5+ years of relevant experience. Additional Skills: Scripting, automation, and programming skills are an advantage. Experience in leading formal customer meetings, including those with C-level or Senior Management. About Us: Cloud Software Group is one of the largest cloud solution providers globally, serving over 100 million users. Joining us means making a tangible difference for people around the world who rely on our cloud-based products to perform their work efficiently, from anywhere. We foster a culture of innovation, learning, and growth. As we prepare for an exciting new phase of growth, we need your skills and expertise to continue evolving and building the future of work. Qualification : B.E. / B.Tech. or a Bachelors degree in a related field with at least 5+ years of relevant experience.

Role: Email Marketing & CRM Automation Specialist Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to delivering outstanding value across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We are dedicated to exceeding client expectations and stand by our promise: "Get it right, or make it right." At Aezion, we view our work as more than a job; it s a ministry that reflects our core values. Our Culture: Aezion is driven by our Purpose Love others like Christ and guided by our values of Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe that service defines us, and our dedicated team of 200+ employees work with passion to transform our clients into lifelong partners. Role Overview: We are looking for an Email Marketing & CRM Automation Specialist to join our team and take ownership of lead management and automation processes. You will be responsible for managing CRM software, creating automated workflows, and driving customer engagement through email campaigns. Your expertise in CRM systems, email marketing, and lead nurturing will be critical in optimizing lead conversion and ensuring effective customer communication. Key Responsibilities: CRM Management: Oversee CRM software to organize, store, and manage lead data effectively. Ensure data is up-to-date and accurate for marketing and sales teams. Email Automation & Workflows: Develop and optimize automated email workflows and sequences for lead nurturing, customer engagement, and sales funnel management. Lead Scoring & Segmentation: Implement lead scoring models to prioritize leads based on engagement and behavior, ensuring that the most promising prospects are addressed first. CRM Data Analysis: Track and analyze CRM data to monitor performance, identify trends, and suggest improvements to the marketing strategy. CRM Integration: Integrate CRM with other marketing tools and platforms to ensure smooth workflows and data sharing across systems. Lead Nurturing: Manage and optimize lead nurturing strategies in a B2B environment, ensuring consistent engagement and progression through the sales funnel. Required Skills and Experience: CRM Expertise: Proficiency in using CRM platforms such as HubSpot, Salesforce, or similar to manage lead data and drive marketing automation. Marketing Automation: Advanced skills in setting up, optimizing, and maintaining marketing automation workflows and email campaigns. Data Analysis & Segmentation: Strong experience in customer data analytics, segmentation, and reporting to ensure targeted and personalized marketing efforts. Lead Nurturing in B2B: Expertise in lead nurturing, particularly within a B2B environment, managing sales funnels, and maximizing lead conversion rates. CRM & Marketing Integration: Ability to integrate CRM systems with other marketing technologies and tools to create a seamless experience for both customers and internal teams. Email Marketing Tools: Proficiency in email marketing platforms and tools, with a focus on driving engagement and optimizing email performance. Preferred Qualifications: Experience with HubSpot CRM or other advanced marketing automation platforms. Proven track record in managing large-scale email marketing campaigns and nurturing leads in a B2B environment. Strong understanding of customer behavior, lead scoring, and email campaign optimization.

Job Title: Technical Support Specialist Location: Bengaluru Experience: 0-2 Years Job Overview We are looking for a passionate and customer-focused Technical Support Specialist who will provide high-quality support to our customers while ensuring their technical issues are resolved promptly. You will use your technical knowledge to analyze and troubleshoot software problems, collaborate with our Product and Engineering teams, and help improve the overall customer experience. This is a great opportunity for someone eager to develop their technical skills and grow in a fast-paced environment. Key Responsibilities Customer Support: Acknowledge customer concerns, empathize with their issues, and conduct a thorough analysis to offer effective solutions. When needed, ask follow-up questions to refine the diagnosis. Troubleshooting: Leverage your technical knowledge to efficiently troubleshoot software-related issues. Ensure that solutions are accurate and delivered in a timely manner, escalating to senior teams when deeper technical investigation is required. Collaboration: Work closely with Product and Engineering teams to relay customer feedback, and contribute to identifying and implementing new features and functionalities. Technical Communication: Clearly communicate technical details to both technical and non-technical audiences, ensuring all parties understand the issue and the solution. Continuous Learning: Stay up to date with the latest technology trends and new tools, keeping your problem-solving skills sharp. On-Call Support: Participate in an on-call rotation to provide support outside regular working hours as needed. Required Skills & Qualifications Technical Knowledge: Basic understanding of programming and scripting languages such as PHP, Java, Angular, and JavaScript. Operating Systems: Basic knowledge of Windows and Linux OS. Cloud Software: Familiarity with cloud-based software applications, including installation, administration, and troubleshooting. Error Log Analysis: Ability to analyze and interpret error logs for Java programs, Windows OS, and Linux OS. Database Administration: A general understanding of database administration concepts. Cloud Platforms: Exposure to cloud platforms like AWS, Microsoft Azure, or Google Cloud Platform (GCP) is a plus. Networking: Understanding of network fundamentals and the ability to analyze network traces. API Knowledge: Experience or familiarity with API design and development. Security: Understanding of how data is securely transmitted across the network. Communication & Soft Skills Clear Communication: Excellent verbal and written communication skills with the ability to convey complex technical information clearly to a wide range of users. Active Listening: Strong listening skills to effectively understand customer concerns and resolve issues efficiently. Patience and Empathy: Ability to show patience, empathy, and compassion, ensuring customer satisfaction. Fast-Paced Environment: Work in an energetic environment that promotes innovation and fast decision-making. Growth Opportunities: Enjoy accelerated growth, skill development, and rewards for your contributions. Collaborative Culture: Work with industry leaders and the best minds in the field. Flexible Work Hours: Benefit from a flexible work schedule that suits your lifestyle. If this role resonates with you, don t hesitate to apply! We offer plenty of room for growth and an exciting career at iSoftcells. Let s celebrate work and thrive together!

Job Title: Digital Marketing Specialist Location: Bangalore Experience: 2-4 Years Qualification: Any Graduate Number of Openings: 2 Joining: Immediately Type: Full-Time Job Summary: We are hiring a Digital Marketing Specialist to join our team. The ideal candidate will be responsible for creating a brand presence for the company through both online and offline marketing strategies. You will be the key player in developing and implementing unique strategies to enhance our digital footprint and engage with our target audience creatively. Roles & Responsibilities: Social Media Management: Maintain and manage a social media calendar to ensure consistent and timely posting. Engage in social media activities, including creating and executing content for all social platforms (Facebook, LinkedIn, Instagram, etc.). Content Creation: Write crisp, clean, and engaging social media copy to promote both new and existing content. Repurpose blog posts, infographics, whitepapers, and other assets into channel-specific microcontent. Collaborate with the design and video teams to produce high-quality creative graphics, GIFs, and videos that align with brand guidelines. Campaign Ideation and Execution: Ideate and execute moment marketing and topical campaigns based on trending topics and industry news. Partner with internal teams (PR, SEO, Content Marketing) to streamline efforts and deliver comprehensive campaigns. Social Media and Digital Trends Monitoring: Stay updated with current social and digital trends and conduct competitor analysis to identify opportunities. Keep track of engagement-driven comments and feedback across social channels, and escalate feedback to the ORM team when necessary. Reporting and Analytics: Maintain social media reports on a weekly/monthly basis, providing insights and updates to the management team. Measure campaign performance and adjust strategies accordingly. Skills & Requirements: Educational Qualification: Bachelor s degree in Business Administration or a related field; Master s degree preferred. Experience: Demonstrable 2+ years of experience in business social media management. Strong understanding of the social media landscape and how to leverage it for brand marketing. Creative Skills: Strong portfolio showcasing creative, advertising, social media, or brand marketing work. Passion for creating social-first content with a strategic mindset on execution. Technical Skills: Proficient in social media publishing tools (Hootsuite, Buffer, etc.). Experience with paid campaigns on Facebook, LinkedIn, and Twitter. B2B marketing and familiarity with video production are a plus. Communication Skills: Excellent written and verbal communication skills in English. Digital Marketing Knowledge: Deep understanding of digital marketing best practices, including content management, brand voice, and customer personas. Social Media Expertise: Experience running campaigns across mediums such as Facebook, LinkedIn, Twitter, Pinterest, and Instagram is a plus. Why Should You Apply?: Dynamic Work Environment: Collaborate with creative and marketing professionals in a fast-paced environment. Growth Opportunities: Opportunity to grow and develop digital marketing skills while contributing to the success of the brand. Innovation-Driven Culture: Work with a team that encourages creativity and innovation in digital marketing strategies. If you re passionate about social media marketing, creating innovative content, and have a proven track record in digital marketing, then apply now! We re excited to have you join our team and bring new ideas to the table. Qualification : Bachelors degree in Business Administration or a related field; Masters degree preferred.

Job Title: GRC Specialist Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the Role Governance Risk and Compliance Specialist (GRC Specialist) We're looking for a candidate with 2-4 years of relevant experience. Key Responsibilities: Define, implement, and maintain the Information Security Management System (ISMS) and Privacy Information Management System (PIMS). Plan and execute periodic risk assessments. Work directly with the business units to facilitate risk assessment and risk management processes. Define, Review and Maintain the organizational information security policies, processes, procedures and control framework to ensure it is adequate to address the emerging risks due to changing environment, technology and legal requirements. Align customer and internal information security objectives to the ISMS and PIMS. Monitor and fulfill client contractual (MSA) information security and privacy obligations. Monitor and fulfill legal obligations related to protection of personal information across different jurisdictions like GDPR, CCPA. Prepare metrics based periodic reports and dashboards with support from the stakeholder functions for management review. Liaise with security vendors, suppliers, service providers and external resources for new security tools for improving security. Lead the Information Security audits / assessments / remediation and present key risks to the management. Perform the Third party Risk Assessment of Critical Vendors. Conduct Information Security and Privacy awareness and training programs for the employees as part of their induction and regular awareness. Oversee information security and privacy incident management process for incident reporting, containment, resolution and root cause analysis. Plan and coordinate BCP and DR tests. Setup guidelines for secure coding practices. Recommend security and privacy controls based on people, process and technology approach and industry best practices. Identifying solutions or writing automation scripts for solving regular tasks or optimizing processes. SOC Monitoring Activities such as. Firewall, Vulnerability, Inspector, Guarduty etc. Log Review, Incident Handling & Compliance adherence. Qualifications: Good understanding of information security compliance requirements like ISO27001, SOC2, CSA STAR and Privacy requirements like BS10012 & ISO27701. Good understanding of legal obligations towards protection of personal information across different jurisdictions like GDPR, CCPA, etc. Experience in creating and auditing security and privacy best practices and implementation of security and privacy principles across organization, to meet business goals along with customer and regulatory requirements. Experience implementing security and privacy controls for cloud platforms like AWS, Azure. Experienced in solving Audit and Regulatory Issues. Experience in auditing MDM, SSO solutions, AWS (Cloud Infra), Firewall, WAF, DLP etc. Good at solving information security compliance challenges by recommending solutions and best practices. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Job Role: SIEM Specialist The SIEM Specialist will be responsible for implementing, managing, and optimizing Security Information and Event Management (SIEM) solutions to enhance the organization's security posture. The role involves onboarding new security data sources, collaborating with cross-functional teams, and continuously improving SIEM performance to support proactive threat detection and incident response. Experience and Qualifications: Educational Background: Bachelor s degree in Computer Science, Information Technology, or a related field (preferred). Total Experience: 7 8 years of experience in IT security with a minimum of 3 years in SIEM implementation and security data source onboarding. Experience working in large organizations or global service providers with complex infrastructures. Proficiency in deploying, configuring, and managing SIEM solutions such as Splunk, ArcSight, Chronicle (Google Security Operations), and ELK Stack. Familiarity with Cribl and regex is required. Strong knowledge of log management solutions, log parsing, and normalization techniques. Experience integrating SIEM with various data sources, including firewalls, IDS/IPS, antivirus, and endpoint solutions. Proficiency in scripting languages (e.g., Python, PowerShell) for automating SIEM tasks and data analysis. Understanding of cloud platforms (GCP, AWS, Azure) and cloud databases is desirable. Good grasp of cybersecurity principles, including threat detection, incident response, and vulnerability assessment. Strong knowledge of networking protocols, firewall rules, and network security practices for onboarding and monitoring network traffic. Excellent verbal and written communication skills for collaborating with cross-functional teams and documenting onboarding procedures. Strategic and analytical mindset with outstanding problem-solving skills to navigate complex cybersecurity landscapes. Key Responsibilities: Lead the onboarding process of new data sources into the SIEM platform, ensuring proper data normalization and correlation. Continuously improve SIEM performance, efficiency, and scalability. Maintain detailed documentation of SIEM configurations, onboarding procedures, and incident response playbooks. Collaborate with cross-functional teams to identify security requirements and integrate new security technologies into the SIEM environment. Stay informed about emerging threats, vulnerabilities, and security best practices and incorporate this knowledge into SIEM operations. Ensure that SIEM configurations and operations comply with relevant industry regulations and standards. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (preferred).

Job Overview Role: SEO Architect (Web Analytics & SEO Optimization Specialist) Job Title: Staff Technical Systems Analyst About Juniper Networks At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Summary We are looking for an experienced and innovative SEO Architect to join our growing Future of X, Digital Experience team. This role will primarily focus on optimizing website performance, implementing SEO strategies, and leveraging web analytics tools to drive data-backed decisions for enhanced visibility, engagement, and conversion. The ideal candidate will combine technical SEO expertise with an in-depth understanding of web analytics to improve organic search performance, user experience, leverage AI technology, and overall site functionality. Key Responsibilities SEO Strategy Development and Implementation Lead the development and execution of comprehensive SEO strategies for websites and digital platforms. Perform thorough keyword research, competitive analysis, and industry trend monitoring to inform SEO planning. Design and implement on-page and off-page optimization strategies, including metadata, content, internal linking, and backlink development. Web Analytics Integration and Optimization Manage and optimize the implementation of web analytics tools (e.g., Google Analytics, Adobe Analytics, Google Search Console). Leverage web analytics data to assess SEO performance, identify opportunities, and guide optimization strategies. Create and maintain SEO dashboards and reports for stakeholders, delivering actionable insights based on data trends. Technical SEO & Website Audits Conduct comprehensive technical audits to identify issues affecting search rankings, such as site speed, mobile optimization, crawl errors, and indexing problems. Collaborate with development teams to implement technical SEO improvements and troubleshoot issues related to structured data, schema markup, redirects, and URL optimization. Recommend and execute solutions to enhance site architecture, navigation, and URL structure for better crawlability and user experience. Content Optimization and Performance Work closely with content teams to ensure SEO best practices are followed for content creation, optimization, and syndication. Monitor content performance and implement adjustments to improve rankings, CTR, and conversion rates. Advise on content strategy, ensuring alignment with SEO goals and audience intent. SEO Reporting & KPIs Define and track key SEO metrics and KPIs such as organic traffic, conversion rates, bounce rates, SERP rankings, and backlink profile health. Provide regular performance reports to stakeholders, highlighting trends, insights, and action plans. Work with cross-functional teams to set clear performance targets and SEO goals. Cross-Functional Collaboration Partner with marketing, product, UX/UI, and engineering teams to ensure SEO alignment in all digital initiatives. Advise on SEO-related decisions for site redesigns, A/B testing, and new feature launches. Stay updated on industry trends and best practices to share insights with internal teams and improve SEO strategies. Qualifications Education Bachelor's degree in Computer Science, or a related field (or equivalent experience). Experience 10+ years of hands-on experience in SEO, including a focus on web analytics and technical SEO. Proven experience in leveraging web analytics tools (Google Analytics, Adobe Analytics) to inform decision-making and drive SEO performance. Strong understanding of SEO tools, ranking algorithms, and industry trends. Experience with CMS platforms (e.g., WordPress, Salesforce CMS) and HTML/CSS for basic site edits. Familiarity with AI technology, RAG-based solutions, and understanding of data science and ML techniques. Skills and Expertise Expertise in SEO best practices, including on-page, off-page, technical SEO, and content optimization. In-depth knowledge of web analytics platforms (Google Analytics, Google Tag Manager). Experience conducting and analyzing website audits and making actionable recommendations for SEO improvements. Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights. Familiarity with web performance tools (e.g., PageSpeed Insights, Lighthouse) and conversion rate optimization (CRO) tools. Excellent communication skills, capable of presenting data-driven insights to both technical and non-technical teams. Preferred Qualifications Advanced certifications in SEO, Google Analytics, or other relevant digital marketing fields. Experience with advanced technical SEO strategies, including JavaScript SEO, server-side rendering, and international SEO. Experience in managing large-scale SEO projects with cross-functional teams. Familiarity with marketing automation and CRM platforms. Qualification : Bachelor's degree in Computer Science, or a related field (or equivalent experience).

Position: AWS Trust & Safety Specialist I Overview: The AWS Sales, Marketing, and Global Services (SMGS) team drives revenue, adoption, and growth from the largest and fastest-growing small and mid-market accounts to enterprise-level customers, including public sector clients. As part of AWS Global Support, the Trust & Safety (T&S) Abuse Investigation & Prevention Team plays a crucial role in maintaining the integrity and reputation of AWS's IP space. The team focuses on identifying and mitigating online abuse hosted on AWS infrastructure and acts as the first line of defense by vetting potential abuse issues and collaborating with AWS customers to halt harmful activities. As an AWS Trust & Safety Specialist I, you will engage in high-impact investigations, collaborating with multiple teams across AWS to develop scalable solutions for preventing abuse and protecting the AWS ecosystem. You will play a key role in analyzing trends, troubleshooting complex issues, and ensuring the highest level of support for customers and internal stakeholders. Key Responsibilities: Customer Engagement & Expert Support: Provide subject matter expertise (SME) and escalation support for complex customer inquiries related to abuse investigations. Assist in identifying and addressing root causes of abuse cases to ensure efficient resolution. Root Cause Analysis & Process Improvement: Lead investigations into escalated abuse cases, identifying operational inefficiencies and recommending process improvements. Collaborate with internal teams to develop solutions that prevent abuse and improve response times. Cross-Functional Collaboration: Work closely with AWS Enterprise teams, including Technical Account Managers (TAMs), Sales, and Solutions Architects, to address abuse-related issues, develop strategies, and drive continuous improvement. Mentorship & Knowledge Sharing: Mentor new team members, share best practices, and help evolve the T&S team s capabilities to better mitigate large-scale abuse events. High-Impact Projects: Lead cross-functional initiatives to drive long-term solutions and mitigate abuse risks, while simultaneously managing smaller projects to support global efforts. Customer Advocacy: Act as the Voice of the Customer by identifying trends, communicating findings to leadership, and implementing innovative solutions based on customer feedback. Critical Event Support: Assist in customer communications during critical AWS events, providing timely updates and ensuring effective mitigation of abuse-related issues. Qualifications & Experience: Basic Qualifications: Bachelor s degree or equivalent experience in a technical position. 2+ years of experience in a Trust & Safety or similar environment, handling online abuse and security issues. Strong understanding of internet security concepts and common vulnerabilities. Working knowledge of networking technologies such as DNS, TCP/IP, SSL, DHCP, and Load Balancing. Proven technical support experience in abuse/security practices. Preferred Qualifications: Excellent written and verbal communication skills, with the ability to communicate complex technical information clearly. Willingness to participate in an on-call rotation for emergent abuse-related situations. Strong customer handling, conflict resolution, and problem-solving skills, with a focus on delivering exceptional customer experience. Familiarity with both Windows and Linux/Unix operating systems. Experience resolving complex technical escalations, including post-mortem error analysis. Knowledge of Amazon Web Services products and cloud computing technologies. About the Team: At AWS, we value diverse experiences and encourage applicants from varied backgrounds to apply. Whether your career is just beginning or has followed an unconventional path, we welcome your unique perspective. We believe that diversity strengthens our team and fosters innovation. Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services that empower organizations of all sizes. Inclusive Team Culture: We promote curiosity and connection, with employee-led affinity groups that foster an inclusive environment where everyone is proud of their differences. Mentorship & Career Growth: We are committed to providing continuous learning, knowledge-sharing, and career-advancing resources to help you grow as a well-rounded professional. Work/Life Balance: We strive for work-life harmony and flexibility, ensuring that our employees can thrive both professionally and personally. Qualification : Bachelors degree OR equivalent experience in a technical position.

About UniOps: UniOps is the global technology and operations hub of Unilever, delivering cutting-edge business services, technology solutions, and seamless operational support to over 190 countries. The Tax Data Centre of Excellence (COE) within UniOps is integral to managing financial and tax data to support compliance, audit, and reporting. Background: The UniOps Tax Data COE focuses on improving the efficiency of tax operations through centralized, high-quality data management. As part of Unilever s Future of Tax (FOT) transformation under the Digital Finance umbrella, the Tax Data Specialist will play a key role in ensuring compliance with tax regulations while enabling strategic decision-making. The Future of Tax project introduces a new Target Operating Model (TOM), emphasizing collaboration between Global Tax, Country Tax, UniOps, and external consultants (Big 4). The UniOps vision is to create a world-class tax data organization that delivers accurate and efficient financial data. Key Responsibilities: 1. Tax Data Management: Collect, query, and consolidate financial data from ERP systems like SAP. Manage and reconcile master and transactional tax data, ensuring data hygiene. Conduct sample checks on high-value tax documents for accuracy and compliance. 2. Compliance and Reporting: Calculate VAT monthly/quarterly and prepare VAT returns for multiple countries. Compile annual Corporate Income Tax (CIT) packs globally. Post tax-related entries in financial records, following sign-off from country tax teams. Ensure timely tax payments to government authorities. Maintain compliance with Unilever s tax control framework. 3. Documentation and Audit Support: Prepare detailed monthly documentation for direct tax reporting. Provide analysis and documentation for audit queries. Archive all tax-related activities and documents per ITGC and audit standards. 4. Process Improvement and Collaboration: Partner with the IT team to co-develop tax-related technology infrastructure. Identify opportunities for process improvements and best practices in tax operations. Skills and Competencies: Technical Skills: Strong knowledge of accounting, including Record to Report (R2R). Overview of direct and indirect tax processes. Expertise in SAP (FI module); knowledge of Power BI, Tableau, and workflow tools is a plus. Experience in transitioning finance processes to a global hub is an advantage. Soft Skills: Excellent verbal and written communication skills. Positive attitude with a proactive approach to challenges. Strong analytical and problem-solving skills. Ability to collaborate effectively across all organizational levels. Self-motivated with a strong sense of ownership and accountability. Educational Qualifications and Experience: Qualified Accountant (CA/CPA/ICWAI): 1 3 years of relevant experience. Semi-qualified Accountant (CA/ICWAI) or Master s Degree in Accounting: 4 6 years of experience. Work experience in accounting, finance, or direct/indirect taxation. Key Interfaces: Global Tax Team Country Tax Team Country Finance Team External Service Providers (Big 4) Central R2R/P2P/O2C Teams Why Join Us? At HUL, diversity and inclusion are fundamental to our culture. We believe in empowering individuals to bring their unique perspectives and talents to the table. Join us to work on meaningful projects, challenge ideas, and drive sustainable growth while shaping a brighter future for yourself and the communities we serve.