Analytical Thinking Jobs in Indore

Engineer Planning Location: Indore Qualification: DCE / B.E. (Civil) Experience: 5 to 10 years Job Description We are seeking an experienced Planning Engineer with strong expertise in Planning, Quantity Surveying (QS), and Billing specifically for highway projects. The ideal candidate should possess hands-on experience in project scheduling tools such as MS Project and Primavera. Key Responsibilities Develop, monitor, and update project plans and schedules for highway construction projects. Prepare and review quantity surveys and billing documentation. Coordinate with project teams to ensure accurate progress tracking and timely reporting. Analyze project timelines, identify potential delays, and suggest corrective actions. Maintain detailed documentation of project status and variations for client submissions. Required Skills & Experience Diploma or Bachelor s degree in Civil Engineering (DCE / B.E.). 5 to 10 years of relevant experience in planning, QS, and billing on highway projects. Proficiency in MS Project and Primavera P6 for scheduling and resource management. Strong analytical and organizational skills. Excellent communication and coordination abilities. Qualification : Diploma or Bachelors degree in Civil Engineering (DCE / B.E.)

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

Engineer QA & QC Location: Indore Qualification: DCE / B.E. (Civil) Experience: 5 to 10 years Job Description We are looking for a skilled QA & QC Engineer with extensive experience in Quality Assurance and Quality Control for highway construction projects. The candidate should be well-versed with various quality tests and familiar with the laboratory equipment used in the construction industry. Key Responsibilities Oversee and implement QA/QC procedures and standards on highway projects. Conduct and supervise quality tests on construction materials as per specifications. Operate and maintain lab equipment to ensure accurate test results. Monitor compliance with project quality requirements and regulatory standards. Prepare detailed reports on quality inspections, test results, and non-conformance issues. Coordinate with project teams to resolve quality-related issues promptly. Required Skills & Experience Diploma or Bachelor s degree in Civil Engineering (DCE / B.E.). 5 to 10 years of hands-on experience in QA & QC activities for highway projects. Thorough knowledge of construction quality tests and lab equipment. Strong attention to detail and analytical skills. Good communication and teamwork abilities. Qualification : Diploma or Bachelors degree in Civil Engineering (DCE / B.E.)

Officer Accounts Location: Indore Qualification: B.Com Experience: 5 to 15 years Job Description We are seeking an experienced Accounts Officer with strong expertise in accounting, taxation, treasury functions, and banking operations, specifically within construction project environments. The ideal candidate will manage direct and indirect taxes, ensure compliance, and support financial operations at project sites. Key Responsibilities Manage accounting processes related to construction project sites, ensuring accuracy and compliance. Handle direct and indirect taxation including Income Tax, VAT, Service Tax, and other applicable taxes. Oversee treasury functions including cash flow management, payments, and banking transactions. Liaise with banks for various financial operations and maintain smooth banking relationships. Prepare financial reports, reconciliations, and ensure adherence to statutory compliance. Coordinate with internal teams and external auditors during audits and financial reviews. Required Skills & Experience Bachelor s degree in Commerce (B.Com). 5 to 15 years of experience in accounts with exposure to construction projects. In-depth knowledge of direct and indirect taxation laws and treasury management. Strong understanding of accounting processes in construction site environments. Excellent analytical, communication, and organizational skills. Proficient in accounting software and MS Office tools. Qualification : Bachelors degree in Commerce (B.Com)

Job Title: Digital Marketing Manager Location: Indore Qualification: Bachelor s Degree in Marketing, Business Administration, or a related field Experience: 2-4 years, preferably in financial services or stock broking industry Job Summary: We are seeking a skilled Digital Marketing Manager to lead our online marketing efforts, focusing on lead generation, brand awareness, and customer engagement. The ideal candidate will have hands-on experience in SEO, SEM, social media, email marketing, and paid campaigns within the financial services or stock broking domain. Key Responsibilities: Campaign Management: Plan and execute multi-channel digital marketing strategies including SEO, SEM, email marketing, display ads, and social media campaigns. Manage paid advertising campaigns across platforms such as Google Ads, Facebook, LinkedIn, Twitter, and more. Perform keyword research and optimize website content for improved search rankings and visibility. Content Creation & Strategy: Collaborate with content creators and designers to develop engaging materials for blogs, landing pages, newsletters, and social media. Create and manage a content calendar aligned with stock market events, trading seasons, and product launches. Social Media Management: Grow and maintain the company s social media presence across multiple channels. Tailor and curate content for diverse audiences including retail investors, HNIs, and traders. Engage with the online community by responding to inquiries and building brand loyalty. Lead Generation & Nurturing: Implement and optimize lead generation campaigns through paid ads, SEO, and content marketing. Improve landing pages and lead forms to maximize conversion rates. Coordinate with sales teams to ensure efficient lead handoff and nurturing. Analytics & Reporting: Track, analyze, and report on marketing campaign performance using tools like Google Analytics, SEMrush, Google Ads, etc. Monitor KPIs including website traffic, conversion rates, cost-per-lead (CPL), and return on ad spend (ROAS). Use data-driven insights to optimize campaigns and guide future strategies. SEO & SEM: Conduct ongoing keyword research and SEO optimization to enhance organic traffic. Manage PPC campaigns and perform A/B testing for improved ROI. Email Marketing: Plan and execute targeted email campaigns for new and existing clients. Segment mailing lists based on customer behavior and preferences. Market Research: Stay updated on digital marketing trends, competitor activity, and emerging technologies. Conduct market analysis to identify new opportunities and client needs. Key Performance Indicators (KPIs): Increase in website traffic and user engagement (sessions, bounce rate, time on site). Growth in social media followers and engagement rates. Improved search engine rankings for key stock broking terms. Number and quality of leads generated monthly and conversion rates. Cost-per-lead (CPL) and ROI for paid campaigns. Email campaign open and click-through rates (CTR). Required Skills: Proficient in Google Ads, Google Analytics, SEMrush, Hootsuite, and similar marketing platforms. Strong knowledge of SEO, SEM, PPC, social media, and content marketing best practices. Excellent analytical skills with the ability to interpret and act on data. Strong written and verbal communication skills. Basic understanding of HTML/CSS is a plus. Qualification : Bachelors Degree in Marketing, Business Administration, or a related field

Job Title: Head of Accounts and Finance Location: Indore Position Overview: We are seeking a highly experienced and strategic Head of Accounts and Finance to lead the company s financial operations and ensure optimal management of financial resources. The ideal candidate will have extensive expertise in finance and accounting within the stock broking industry, coupled with proven leadership skills to drive financial strategy and team performance. Key Responsibilities: Financial Management: Oversee all financial operations including budgeting, forecasting, and financial reporting. Ensure compliance with all applicable financial regulations and accounting standards. Accounting Oversight: Manage accounting functions such as accounts payable, accounts receivable, general ledger maintenance, and preparation of financial statements. Strategic Planning: Develop and execute financial strategies to support company growth and profitability goals. Provide actionable financial insights and recommendations to senior leadership. Regulatory Compliance: Ensure adherence to stock broking industry-specific regulatory requirements. Liaise with external auditors and regulatory bodies as necessary. Risk Management: Identify, evaluate, and mitigate financial risks including market, credit, and operational risks. Implement risk management frameworks and controls. Team Leadership: Lead, mentor, and develop the finance and accounting teams to foster a collaborative, efficient, and high-performing environment. Financial Analysis: Conduct detailed financial analysis to support strategic decision-making. Monitor key financial metrics and performance indicators. Stakeholder Communication: Prepare and present clear financial reports and analyses to stakeholders including senior management, board members, and investors. Process Improvement: Continuously assess and improve financial processes, systems, and technologies to enhance efficiency, accuracy, and compliance. Key Performance Indicators (KPIs): Accuracy and reliability of financial reports. Timeliness in monthly, quarterly, and annual financial closings. Compliance with all regulatory and tax requirements. Effective cost and cash flow management. Strength of audit processes and internal controls. Efficient management of accounts receivable and payable. Team productivity and professional development. Successful integration of technology for process optimization. Key Result Areas (KRAs): Financial reporting and comprehensive analysis. Regulatory compliance and tax management. Budgeting and long-term financial planning. Cash flow and working capital optimization. Internal audit and control systems. Expense and cost management. Accounts payable and receivable oversight. Leadership, mentoring, and team building. Financial technology implementation and process automation. Effective communication and reporting to stakeholders. Qualifications: Bachelor s degree in Accounting, Finance, Business Administration, or a related field. Master s degree and/or professional certifications such as CPA, CFA, or equivalent preferred. Minimum 15 years of experience in finance and accounting, with at least 8-10 years in a senior leadership role, preferably within the stock broking or financial services industry. Strong knowledge of financial regulations and compliance specific to the stock broking sector. Proficiency with financial software and ERP systems. Exceptional leadership, analytical, and problem-solving skills. Excellent communication and interpersonal abilities. High integrity, professionalism, and ability to work under pressure with meticulous attention to detail. Qualification : Bachelors degree in Accounting, Finance, Business Administration, or a related field

Job Title: Commercial Sales Manager North America Market Location: Indore, India (Work from Office) Job Type: Full-Time | Onsite | B2B Sales | International Market About the Role: Key Responsibilities: Sales Strategy & Execution Develop and implement a robust, data-driven sales strategy for North America to exceed revenue targets. Monitor market trends and competitor landscape to identify new business opportunities and emerging segments. Team Leadership Build, mentor, and lead a dynamic international B2B sales team with a focus on continuous performance improvement. Provide coaching, performance feedback, and professional development to sales staff. Client Relationship Management Foster and maintain long-term relationships with key clients across the U.S. and Canada. Understand client business needs to recommend tailored solutions that drive value and retention. Sales Operations & Reporting Use CRM tools (e.g., Salesforce, HubSpot) to track pipeline activity, performance metrics, and customer engagement. Provide accurate sales forecasts and periodic reports to the senior leadership team. Cross-Functional Collaboration Work closely with marketing, product, and customer success teams to align on go-to-market plans. Coordinate with product development and support teams to ensure seamless client onboarding and post-sale satisfaction. Business Development & Industry Engagement Represent the company at trade shows, industry conferences, and virtual networking events across North America. Conduct market research to identify untapped verticals and partnership opportunities. Required Qualifications: Bachelor s degree in Business, Marketing, or a related field. MBA is a plus. 5+ years of B2B sales experience, preferably in SaaS or tech-enabled services, with at least 2 years managing North American clients. Demonstrated success in building and leading international sales teams and exceeding growth targets. Exceptional leadership, communication, and negotiation skills. Proficiency in CRM platforms and tools like Microsoft Office, Excel, or Google Workspace. Strong analytical skills with the ability to interpret sales performance data. Willingness to travel internationally, if required. What We Offer: Competitive salary + performance-based incentives. High-visibility role with direct impact on international growth. Opportunity to work closely with the executive leadership team. Fast-paced, collaborative, and learning-driven work environment. Access to professional development, training, and global exposure. If you're a commercial sales leader ready to take charge of global growth and make a real impact in the North American B2B market, we want to hear from you. Apply Now to join our journey of global expansion and innovation. Qualification : Bachelors degree in Business, Marketing, or a related field. MBA is a plus.

Job Title: Accountant Location: Indore, Madhya Pradesh (Onsite) Experience: Minimum 2+ Years | Full-Time About the Role AiTrillion is seeking a detail-oriented and proactive Accountant to join our finance team. This role focuses on payroll tax research, planning, and preparation, while ensuring compliance with federal, state, and local tax regulations. You will act as a vital liaison between the company, clients, government agencies, and CPA auditors, providing accurate tax and accounting data and delivering excellent customer service. Key Responsibilities Prepare and review complex payroll tax filings, ensuring accuracy and compliance with federal, state, and local laws. Conduct and manage payroll tax audits, negotiate settlements, and resolve tax-related issues effectively. Collaborate with clients to review tax information and clarify queries, ensuring comprehensive understanding. Deliver exceptional customer service to both external clients and internal support teams. Provide tax and accounting guidance and support to internal teams, anticipating and resolving tax challenges. Ensure timely and accurate disbursement of direct deposits and management of ACH files. Account for and reconcile tax escrow, trust funds, and direct deposits with precision. Review and approve tax documentation for new clients or conversions. Perform monthly operational and financial analyses to support business goals. Stay updated on changes in payroll tax laws and regulations to maintain compliance. Manage billing and accounts receivable efficiently. Qualifications & Skills Minimum 2 years of experience in payroll tax preparation and accounting roles. Strong working knowledge of payroll tax codes, regulations, and tax planning. Proven ability to conduct tax due diligence and manage audits. Exceptional analytical, organizational, and project management skills. Excellent written and verbal communication skills. Ability to handle multiple priorities and manage client relationships effectively. High level of customer service orientation and problem-solving skills. Proficient with Microsoft Excel and accounting software. Bachelor s degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus. Flexible team player capable of thriving in a fast-paced, evolving environment. Willingness to work overtime as needed. Be part of a dynamic company transforming eCommerce marketing automation. Work in a collaborative environment focused on growth and innovation. Opportunities for professional development and continuous learning. Make a direct impact through your expertise in tax and accounting functions. Apply Now If you are a skilled accountant with a passion for tax compliance and client service, join AiTrillion s finance team and contribute to our fast-growing SaaS business. Qualification : Bachelors degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus.

Business Development Executive Employment Type: Full-time Experience: 2 5 years in online bidding, bid writing, and proposal management Job Description: We are seeking a highly motivated and experienced Business Development Executive with 2 5 years of proven expertise in online bidding, proposal drafting, bid process management, and client acquisition from freelance portals such as Freelancer, Upwork (formerly Odesk/Elance), and Guru. The ideal candidate will have a strong track record in lead generation, client communication, and project conversion across international markets like the US, UK, and Australia. Roles & Responsibilities: Generate business through online freelancing portals like Freelancer, Upwork, Guru, etc. Setup and manage a professional online portfolio to attract potential clients. Understand software development requirements including web and mobile application development. Maintain a consistent sales pipeline and meet revenue targets. Collaborate with technical and business analysis teams to relay project requirements. Build and maintain strong client relationships through effective communication and follow-ups. Conduct project analysis and documentation aligned with client business goals. Respond to RFI, RFQ, and RFP requests with tailored proposals and estimates. Manage the complete sales cycle from lead qualification to deal closure. Communicate with global clients via Skype, VoIP, or phone calls. Negotiate pricing and terms to close profitable deals. Skills Required: Excellent communication skills both written and verbal. Experience with platforms such as Upwork, Freelancer, Elance, and Guru. Proficiency in proposal writing, bid analysis, and client engagement. Understanding of software development life cycle (SDLC) and web technologies. Ability to write business-oriented proposals and technical documents. Strong interpersonal and analytical skills. Ability to negotiate, close deals, and generate revenue. Desired Candidate Profile: Proficient in project analysis, execution, and client requirement gathering. Business writing and communication skills for crafting effective proposals. Familiar with digital marketing and basic marketing concepts is a plus. Capable of managing client accounts and ensuring satisfaction post-conversion. Join our team and take your business development career to the next level by closing high-value deals across the global market!

Full Stack Developer Employment Type: Full-time Experience: 5-10 years of experience as a Full Stack Developer Job Description: Strong programming and technical PHP, MySQL skills with at least 5-10 years of experience. Experience in PHP frameworks such as Laravel, CodeIgniter. Knowledge of Node.js, AngularJS, or React JS would be a plus. Proficiency with front-end scripting including: HTML, JavaScript, CSS, AJAX, JSON and front-end development including jQuery. Strong debugging, diagnostic, and analytical skills with the ability to work on multiple projects simultaneously. Knowledge of setting up deployment processes and experience with GIT. Ability to configure and manage Linux servers and perform performance tuning. Strong design, programming, and debugging experience, along with excellent problem-solving skills. Review and optimize code for peers and ensure the code is unit tested. Knowledge to customize, code, optimize plugins and integrate with other third-party systems. Expertise in development processes such as unit testing, static analysis, secure coding, continuous integration, and SDK development. Ability to take direction, work autonomously, and lead the development team towards delivering solutions. Roles & Responsibilities of Full Stack Developer: Manage technology in projects and provide technical guidance/solutions for successful delivery. Ensure process compliance in the assigned module and participate in technical discussions/reviews. Develop and guide team members in enhancing their technical capabilities and increasing productivity. Identify growth opportunities to support projects in an online environment with regular discussions with all stakeholders. QA all programming changes, fixes, and updates as needed, working with designers and test sites to ensure functionality. Create accurate estimates of implementation times and report on progress. Experience: 5-10 years of experience as a Full Stack Developer. Desired Candidate Profile: Education: UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - Computers PG: Any Postgraduate (M.Tech - Computers, MBA/PGDM - Systems, Information Technology, MCA - Computers, M.Sc - Computers) - Post Graduation Not Required Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently as well as part of a team. Previous experience working on multiple Shopify projects, preferably mid to high level. A proactive attitude towards learning and keeping up with the latest trends in web development and Shopify. Join our team and bring your expertise in full-stack development to create powerful and scalable web solutions! Qualification : UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - ComputersPG: Any Postgraduate, Post Graduation Not Required, M.Tech - Computers, MBA/PGDM - Systems, Information Technology, MCA - Computers, M.Sc - Computers

Node.js Backend Developer Experience Required: 2-4 years of experience in Node.js Backend Development Technical Skills: Strong knowledge in Node.js for building scalable and high-performance server-side applications. Proficiency in JavaScript and ES6 features for backend development. Experience with RESTful APIs and integrating third-party services for full-stack solutions. Hands-on experience with database management using MongoDB, MySQL, or other relational/noSQL databases. Experience in implementing authentication and authorization mechanisms (JWT, OAuth, etc.). Strong understanding of asynchronous programming, event-driven architecture, and microservices. Familiarity with cloud platforms like AWS, GCP, or Azure for deployment. Experience with unit testing using frameworks like Mocha, Chai, or Jest. Job Responsibilities: Design, develop, and maintain scalable server-side applications using Node.js. Implement RESTful APIs and integrate third-party services. Work with databases like MongoDB, MySQL, or PostgreSQL to store and manage application data. Ensure high performance, scalability, and security for web applications. Collaborate with frontend developers and technical teams to integrate backend functionality with user-facing features. Debug and troubleshoot issues related to backend performance and database operations. Write efficient, reusable, and maintainable code. Participate in code reviews and ensure adherence to best practices and coding standards. Maintain continuous delivery pipelines and ensure deployment processes are optimized. Desired Candidate Profile: Proven experience in Node.js backend development with a strong understanding of asynchronous programming. Experience in building scalable, performant, and secure server-side applications. Proficient in integrating with RESTful APIs and working with databases like MongoDB, MySQL, or PostgreSQL. Hands-on experience with cloud platforms like AWS, GCP, or Azure. Familiarity with unit testing and debugging tools. Experience working with frontend teams to deliver full-stack solutions. Excellent problem-solving and analytical skills with a strong commitment to delivering high-quality code. Strong written and verbal communication skills. Join our team and become a key part of building cutting-edge, scalable applications using Node.js!

Consultant Customer Success (Hyper Care) Job Category: Non-Technical Department: Customer Success Implementation Job Location: Indore, India Experience Required: 3 4 Years About the Role: Serosoft, India s leading Educational ERP Software company, recognized by Deloitte Fast 50 and ET Growth Champion, is seeking a Customer Success Consultant to support and guide clients through their product journey. You will serve as a trusted advisor, helping clients use our software solutions effectively to meet their business goals. Key Responsibilities: Record and document all client activity through the ticketing system. Demonstrate expert-level product knowledge and configure customer data efficiently. Understand customer challenges and provide effective, value-driven solutions. Communicate proactively with clients via written and verbal channels. Monitor accounts to identify opportunities for upselling and feature utilization. Assist in planning, monitoring, and implementing business process improvements. Provide strategic guidance to clients for module usage and user adoption. Troubleshoot software-related issues and define process flows. Present product updates and roadmaps aligned with client needs and goals. Generate dashboards and business reports to analyze usage metrics and client satisfaction. Coordinate with cross-functional teams to resolve client concerns and enhance product offerings. Travel to client locations as needed for project execution and relationship building. Required Education & Experience: Bachelor s or Master s degree in Computer Science, Engineering, Information Technology, or related fields. 3 4 years of experience working with ERP or enterprise applications (preferably in the education domain). Key Skills: Strong logical and analytical problem-solving abilities. Excellent communication and interpersonal relationship-building skills. High emotional intelligence and customer service orientation. Team collaboration, leadership, and goal-focused approach. Strong presentation and negotiation skills. Learning & Growth: Continuous learning and career development opportunities. Cutting-Edge Technologies: Work on innovative and impactful projects. Global Exposure: Opportunities to engage in international projects and collaborations. Vibrant Culture: Participate in team events, celebrations, and outings. Competitive Compensation: Industry-leading salary and performance rewards. Work-Life Balance: 5-day work week and flexible working culture. Health Coverage: Group health insurance for your well-being. Open Communication: Flat hierarchy with an open-door policy for feedback and innovation. Modern Workspace: Beautiful, centrally located office in Indore India s cleanest city. Apply now to be a part of a high-impact team delivering success and innovation in the EdTech space! Qualification : Bachelors or Masters degree in Computer Science, Engineering, Information Technology, or related fields.

QA Engineer (Manual) Job Category: Technical Department: QA Job Location: Indore, India Experience Required: 3+ Years About the Role: India s leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion, Serosoft, is looking for an experienced QA Engineer (Manual) to ensure the quality and reliability of our software products. This position offers a unique opportunity to collaborate with cross-functional teams, contribute to the development process, and uphold the highest standards of product excellence. Key Responsibilities: Apply test methodologies, engineering, and product knowledge to ensure the quality of the software. Utilize risk-based testing techniques to prioritize testing activities. Manage test environment and test data effectively. Write comprehensive test cases and plans, ensuring clear documentation. Perform functional, smoke, integration, and regression testing. Ensure business requirements are mapped to specifications and have sufficient test coverage. Collaborate with development teams and key business users in Agile development projects, attend scrum reviews, and develop targeted test plans and cases. Contribute to improving testing and quality processes for better efficiency using best tools and methodologies. Analyze requirements, develop test strategies, and plan, build, and execute manual and automated test cases. Ensure 100% quality deliverables and act as a gatekeeper before product release. Coordinate with the dev team on defect triage, isolate and report defects, and verify fixes. Advise on how product features should be designed with testability in mind. Education & Experience: Minimum of 3 years of relevant experience in Quality Assurance. Bachelor s degree in Computer Science, Information Technology, or a related field. Professional certifications such as ISTQB are an added advantage. Skills & Competencies: Experience with QA processes and deliverables in an Agile/Scrum environment. Proficient in defect tracking and analyzing root causes using tools like Jira. At least 2 years of experience in API Testing using tools like Postman or JMeter. At least 2 years of experience working in an Agile/Scrum methodology. Knowledge of BDD (Behavior-Driven Development) and experience in writing test scenarios based on BDD. Good to have knowledge of the Katalon tool for test automation. Excellent analytical and communication skills. Experience working with or on remote teams. End-user mindset with a strong problem-solving attitude. What We Offer: Learning & Growth: We support your professional development at every step of your career. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations, team activities, and outings. Best of Breed Compensation: Competitive salary and performance-based rewards. 5-Day Work Week: We promote a healthy work-life balance. Group Health Insurance: Comprehensive coverage for your health and well-being. Open Door Policy: We value your ideas and feedback, fostering a culture of openness. Beautiful Office in Indore: Work in India s cleanest city, with a modern and collaborative office environment. Join Serosoft today! Be a part of a dynamic team and help us maintain the quality of cutting-edge educational ERP software. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Business Analyst (Finance Module) Job Category: Non-Technical Department: Product Job Location: Indore, India Experience Required: 3+ Years About the Role: We are looking for a detail-oriented and strategic Business Analyst with prior experience working in finance-related domains such as banking, financial services, or with financial clients. The selected candidate will play a pivotal role in the development and implementation of our ERP software tailored for educational institutions, focusing primarily on financial modules such as fee management, budgeting, accounting, payroll, and reporting. Key Responsibilities: Understand and document business requirements from stakeholders across finance and administrative departments within educational institutions. Translate business requirements into detailed functional specifications for the ERP development team. Work closely with product managers, developers, QA teams, and end-users to ensure seamless implementation of finance-related modules. Analyze existing financial processes of educational institutions and identify areas of improvement and automation using the ERP platform. Act as a bridge between technical teams and non-technical stakeholders, ensuring accurate understanding and smooth communication. Develop and maintain process flow documents, user stories, use cases, and wireframes as needed. Assist in the creation of test plans and conduct user acceptance testing (UAT) for finance modules. Stay updated with finance trends in the education sector and ensure the ERP product meets evolving needs and compliance requirements. Education & Experience: Bachelor s degree in Finance / Accounting, Business Administration, or a related field. MBA/PGDM preferred. 3+ years of relevant experience as a Business Analyst, preferably with exposure to finance-related companies, clients, banks, or financial institutions. Skills Required: Proven experience working with or implementing ERP systems, ideally in the education or finance sector. Strong understanding of financial workflows, ledgers, budgeting, accounts payable/receivable, and payroll systems. Exceptional analytical, problem-solving, and communication skills. Proficiency in tools like MS Excel, PowerPoint, JIRA, Confluence, and basic SQL is a plus. Experience in preparing BRD, FRD, and working with Agile/Scrum methodology. Prior experience with ERP implementations for schools, colleges, or universities. Knowledge of statutory compliance and taxation applicable to educational institutions. Familiarity with EdTech platforms or academic CRMs. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! Be a part of our dynamic team and help us build ERP systems that cater to the unique needs of educational institutions in the financial domain. Qualification : Bachelors degree in Finance /Accounting Business Administration, or a related field. MBA/PGDM preferred.

Software Engineer (JAVA) Job Category: Technical Department: Engineering Job Location: Indore, India Experience Required: 3+ Years About the Role: Serosoft, a leading Educational ERP Software company and a Deloitte Fast 50 & ET Growth Champion, is looking for a Software Engineer (JAVA) to join our dynamic team. The ideal candidate should have 3+ years of experience in Java development and be passionate about designing, developing, and maintaining high-quality applications. You will work collaboratively with cross-functional teams to deliver innovative, scalable solutions that drive business growth. Responsibilities: Design, develop, and maintain robust and scalable software applications using Java technologies. Collaborate with cross-functional teams to gather and analyze requirements and translate them into technical specifications. Write clean, efficient, and maintainable code following coding best practices and standards. Conduct unit testing and debugging of applications to ensure software quality and reliability. Participate in code reviews to provide and receive constructive feedback. Troubleshoot and resolve software defects and issues, ensuring timely resolution. Collaborate with team members to continuously improve software development processes and practices. Contribute to the documentation of software designs, technical specifications, and user guides. Provide technical support and guidance to other team members when required. Education & Experience: Bachelor s degree in Computer Science, Software Engineering, or a related field. Equivalent practical experience will also be considered. Minimum of 3+ years of experience in Java Development. Skills & Competencies: Excellent problem-solving and analytical skills. Solid understanding of object-oriented programming principles and design patterns. Strong proficiency in Java programming language and related frameworks (e.g., Spring, Hibernate, Spring MVC, Spring Boot). Strong knowledge of Rest API, JMS, and related technologies. Experience with web application development using Java-based frameworks (e.g., Spring MVC, Java Servlets, JSP). Proficiency in database concepts and MySQL. Experience with version control systems (e.g., Git) and build tools (e.g., Maven, Gradle). Knowledge of software development methodologies and practices (e.g., Agile, Scrum). Strong communication and collaboration abilities, with the ability to work effectively in a team environment. Knowledge of cloud computing platforms (e.g., AWS, Azure) and related services will be an added advantage. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open-Door Policy: Your ideas and feedback are always welcome. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! If you are passionate about Java development and want to be a part of an innovative company that values collaboration and growth, apply now to start your journey with us. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field. Equivalent practical experience will also be considered.

Job Title: Front-end Developer We are looking for a Front-end Developer. The primary focus will be on developing user interface components and implementing them following well-known workflows. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design, and quality are important. Skills & Qualifications Required: Any Graduation / Post Graduation degree. Strong design and analytical skills with a good understanding of design patterns and principles. Very strong communication skills. Strong aptitude skills, knowledge of the latest technologies, and eagerness to learn new technologies. Ability to work independently and as a team member. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. Thorough understanding of React.js/Angular/Vue.js and their core principles. Experience with data structure libraries (e.g., Immutable.js). Familiarity with RESTful APIs. Knowledge of modern authorization mechanisms, such as JSON Web Token. Job Responsibilities: Developing new user-facing features using React.js. Building reusable components and front-end libraries for future use. Translating designs and wireframes into high-quality code. Optimizing components for maximum performance across a vast array of web-capable devices and browsers. Documenting software design and code. Defining objectives by analyzing user requirements, envisioning system features and functionality, determining design methodologies and toolsets. Designing and conducting unit tests. Supporting users by developing documentation and assistance tools. Learning and understanding new technologies and current trends to support product improvements. Qualification : Any Graduation / Post Graduation degree.

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a cutting-edge digital engineering company that provides enterprise-level IT and product engineering services to organizations of all sizes. At Systango, we pride ourselves on our culture of efficiency, leveraging best-in-class technologies to deliver quality at speed, backed by world-class support to tackle critical business challenges. We specialize in using Gen AI, AI/Machine Learning, and Blockchain to drive the next phase of digital transformation for traditional businesses. Our skilled team excels in web & enterprise development, mobile apps, QA, and DevOps. Trusted by industry leaders such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, we help enhance digital capabilities and build disruptive innovations. We believe in making the impossible possible and we deliver on that promise. Job Summary: We are looking for a highly skilled Account-Based Marketing (ABM) Specialist to develop and execute targeted marketing strategies for our high-value clients and prospects in the IT services and consulting space. The ideal candidate will have a deep understanding of B2B marketing within the technology sector and will be able to seamlessly align marketing efforts with sales objectives. This role will require close collaboration with the sales, product, and leadership teams to create personalized campaigns that resonate with decision-makers within key accounts. Key Responsibilities: ABM Strategy & Planning: Develop and execute a comprehensive ABM strategy that aligns with the company s growth goals, focusing on high-potential accounts within the IT services and consulting sectors. Work closely with sales leadership to identify target accounts and design tailored marketing strategies to engage these accounts. Create detailed account plans and customer journey maps to foster engagement and conversion. Campaign Development & Execution: Design and implement multi-channel ABM campaigns, including content marketing, digital advertising, webinars, and personalized outreach, all tailored to the needs of target accounts. Develop account-specific content that addresses the unique challenges and opportunities faced by clients in the IT services and consulting space. Ensure consistent messaging and branding across all touchpoints by coordinating with internal teams. Sales Alignment & Collaboration: Collaborate with the sales team to ensure ABM strategies align with sales objectives, providing actionable insights to enhance account penetration. Participate in account planning sessions and offer marketing support to sales teams to optimize account engagement. Regularly update sales and leadership teams on ABM campaign performance and key insights. Data & Analytics: Use data and analytics to identify target accounts, track engagement, and measure ABM campaign success. Develop dashboards and reporting tools to monitor campaign performance and generate actionable insights for continuous improvement. Conduct thorough research on target accounts to inform campaign development and personalization. Optimization & Continuous Improvement: Continuously optimize ABM strategies based on campaign performance, sales feedback, and market trends. Experiment with new tools and tactics to improve ABM effectiveness. Stay informed about industry best practices and emerging trends in ABM and B2B marketing, particularly within the IT services sector. Budget & Resource Management: Manage the ABM budget, ensuring resources are allocated efficiently to maximize ROI. Coordinate with external vendors and partners to support ABM initiatives when necessary. Qualifications: Education: Bachelor s degree in Marketing, Business Administration, or a related field. A Master s degree is a plus. Experience: 8+ years of experience in B2B marketing, with a strong focus on ABM within the IT services and consulting industry. Proven track record in developing and executing ABM strategies that drive revenue growth and strengthen client relationships. Experience working closely with sales teams to align marketing strategies with sales objectives. Skills: In-depth knowledge of ABM principles, strategies, and best practices, specifically within the IT services and consulting sectors. Proficiency in marketing automation platforms (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce). Strong analytical capabilities with the ability to translate data into actionable marketing insights. Excellent project management skills, with the ability to manage multiple initiatives simultaneously. Strong communication and interpersonal skills, with the ability to influence and collaborate across teams. Creative thinker with a proven ability to develop innovative marketing approaches for the IT services industry. Certifications: ABM certification or relevant marketing certifications are a plus. Why Join Us: Opportunity to work in a dynamic and innovative environment. Collaborate with top-tier clients and help them navigate digital transformation. Be part of a forward-thinking team committed to delivering exceptional results. If you are passionate about driving business growth through strategic marketing and have a proven ability to execute successful ABM strategies, we would love to hear from you! Qualification : Bachelors degree in Marketing, Business Administration, or a related field. A Masters degree is a plus.

Company Overview: Ignatiuz is a leading digital transformation and intelligent workplace consulting company, with offices in the US (PA) and India (Indore). We specialize in accelerating digital performance through innovation and automation. Our team has partnered with numerous Fortune 500 clients, delivering high-quality solutions that drive business success and operational efficiency. Role Overview: We are seeking a skilled and experienced QA Manager to lead and elevate our quality assurance practices. The ideal candidate will have 8+ years of experience in QA, including at least 3+ years in a leadership or managerial role, and a proven track record of implementing industry-standard QA processes. As the QA Manager, you will play a pivotal role in ensuring the consistent delivery of high-quality solutions across projects and contribute to the overall success of our clients. Key Responsibilities: Process Development: Define and implement best-in-class QA processes and practices to ensure the delivery of high-quality products. Continuously refine processes to meet evolving project needs and industry standards. Strategy Development: Create and execute a comprehensive QA strategy that aligns with organizational goals, project objectives, and client expectations. Ensure the strategy is scalable and adaptable. Team Leadership & Mentorship: Lead and mentor a dynamic QA team, fostering a collaborative environment and promoting a culture of quality, ownership, and continuous improvement. Provide guidance and support for team members' career development. Talent Management: Recruit, train, and retain top QA professionals to build and maintain a high-performing QA team. Provide regular feedback and professional development opportunities. Compliance & Audits: Ensure that all QA activities adhere to industry standards and internal policies. Lead audits and ensure compliance with regulatory requirements. Stakeholder Collaboration: Collaborate closely with project managers, developers, and clients to understand project goals, manage expectations, and align quality objectives with project timelines. Metrics & Reporting: Define, track, and report on key quality metrics (e.g., defect rates, test coverage, etc.) to measure success and identify areas for improvement. Use insights from metrics to drive process enhancements and improve overall team performance. Requirements: Experience: 8+ years in Quality Assurance with at least 3 years in a managerial or leadership capacity. Process Expertise: Proven experience in setting up and managing QA processes that ensure consistent, high-quality deliverables. Leadership Skills: Strong decision-making ability with a collaborative mindset. Able to lead and motivate cross-functional teams effectively. Communication Skills: Excellent verbal and written communication skills with experience in managing stakeholder relationships and delivering clear, concise reports. Problem-Solving: Analytical mindset with a focus on identifying issues, driving solutions, and fostering a culture of continuous improvement. Industry Knowledge: Familiarity with industry standards and best practices in QA. Experience in implementing compliance and audit processes is a plus. Work with a talented team that collaborates on high-impact digital transformation projects. Lead innovative initiatives that drive automation and innovation for clients. Contribute to the growth of a global consulting firm with a focus on quality, reliability, and customer success.

Position: UI/UX Designer Company Overview: Ignatiuz is a leading digital transformation and intelligent workplace consulting company, with offices in the US (PA) and India (Indore). We focus on accelerating digital performance through innovation and automation, partnering with Fortune 500 clients to deliver high-quality, reliable solutions that drive business success. Role Overview: We are seeking a talented UI/UX Designer to join our team. This role offers an exciting opportunity to contribute to digital transformation projects by designing intuitive and visually appealing user interfaces that are backed by solid user research. As a UI/UX Designer, you will be integral in creating seamless user experiences across platforms, ensuring designs are both functional and aesthetically aligned with client needs. Key Responsibilities: User Research & Insights: Conduct user research, client interviews, and surveys to understand client needs and behaviors, following the design thinking approach to gain deep insights. UI Design: Design visually appealing and consistent user interfaces that are research-driven and aligned with brand guidelines. Ensure interfaces are user-friendly and functional across devices and screen sizes. Graphic Asset Creation: Develop high-quality logos, icons, buttons, images, and graphical assets to enhance the overall UI. Responsive Design: Apply responsive design principles to ensure a seamless experience across different devices and screen sizes. Collaboration: Work closely with cross-functional teams including developers, product managers, and stakeholders to translate design concepts into functional products. User Advocacy: Champion user-centered design principles and ensure that design decisions align with user needs and behaviors. Iterative Design Process: Embrace an iterative design approach, refining and improving designs based on user feedback, usability testing, and project requirements. Prototyping & Personas: Create personas, user journeys, and prototypes to showcase design concepts and demonstrate how the final product will look and function. Requirements: Proficiency in Design Tools: Expertise in design tools such as Figma, Adobe XD, Adobe Creative Suite (Photoshop, Illustrator), or other UI/UX design software. Design Skills: Ability to create visually appealing and user-friendly interfaces. Web Technologies: Basic knowledge of HTML, CSS, JavaScript, and WordPress. Responsive Design: Strong understanding of responsive design principles and mobile-first approaches. Communication: Excellent communication skills for effectively collaborating with cross-functional teams and presenting design decisions to team members and clients. Portfolio: A well-curated portfolio that demonstrates a range of UI/UX design skills and successful projects. User-Centered Design: Strong understanding of user-centered design principles and usability best practices. Development Familiarity: Experience with responsive design and familiarity with web and mobile development technologies. Accessibility: Knowledge of accessibility standards and guidelines is a plus. Location: This position is available at our Indore and Hyderabad offices.

Role Purpose: The purpose of this role is to ensure client satisfaction by resolving, maintaining, and managing the client s software, hardware, and network systems based on service requests raised by end-users, as per the defined SLAs. Key Responsibilities: 1. Ticket Management: Ensure timely response to all client end-user raised tickets. Solution service requests while maintaining high-quality standards. Track and resolve all tickets (via dial home, email, chat, IMS) in line with resolution timeframes. 2. Client Infrastructure Management: Act as the custodian of the client s network, server, system, storage, platform, infrastructure, and other equipment. Ensure proper functioning and upkeep of all client systems. Conduct root cause analysis of raised tickets and implement action plans for problem resolution. 3. Timely Issue Resolution: Provide immediate resolution for high-priority tickets. Install and configure software/hardware requirements as per service requests. Ensure 100% adherence to timeliness as per each issue's priority to avoid escalations. 4. Application/User Access Management: Provide application/user access as per client requirements to ensure timely resolution. Track tickets from acceptance to resolution stage, ensuring adherence to resolution timeframes. 5. Data Backup and Log Management: Maintain timely backups of critical data/logs and management resources to ensure solutions are of acceptable quality and client satisfaction. 6. Collaboration and Coordination: Coordinate with the on-site team for resolving complex issues. Review logs gathered by Chat Bots and ensure all service requests are resolved promptly. Stakeholder Interaction: Internal Stakeholders: Project Manager: For governance and client relationship management. On-site Project Team: To resolve complex issues at the site. Lead/Sr. Administrator: To guide administrators with complex problems. External Stakeholders: Client: Resolving tickets, queries, and servicing them. Competencies: Functional Competencies/Skills Process Excellence: Ability to follow standards and norms to deliver consistent results, manage risks, and provide control and risk reduction (Expert level). Systems Thinking: Understanding of interrelated systems to solve complex problems in dynamic environments (Competent level). Technical Knowledge: Proficient knowledge of various devices and networks that require administration and servicing (Expert level). Behavioral Competencies: Problem Solving: Ability to find solutions to complex issues and challenges. Execution Excellence: Ability to meet and exceed execution standards consistently. Passion for Results: Strong drive and commitment to achieving goals and client satisfaction. Collaborative Working: Ability to work well in a team environment to resolve challenges and achieve objectives. Performance Metrics: 100% Adherence to SLA/Timelines: Ensuring that all tasks are completed within the specified timeframes to avoid delays and ensure client satisfaction. Zero Customer Escalation: Maintaining a high level of service to prevent any issues from escalating. Client Appreciation: Receiving positive feedback, such as client appreciation emails, indicating high client satisfaction.