Analytics Manager Jobs in Hyderabad

Senior Software Development Engineer in Test (SDET) QA Location: Hyderabad, IN Employment Type: Full-Time Department: Engineering Role Overview We are seeking an experienced and pragmatic Senior SDET to elevate our testing practices and ensure the reliability and efficiency of our cutting-edge data management, governance, and analytics software at Internet scale. Your work will directly empower decision-makers to leverage data for impactful community improvements. This role requires a hands-on tester with a strategic mindset, able to balance manual exploratory testing with automation and continuous process improvements. You will work closely with product owners, developers, QA teams, and release managers to champion quality throughout the software lifecycle. Key Responsibilities Review and enhance test strategies, plans, and coverage to identify and mitigate risks based on product requirements. Develop and maintain automated test suites, harnesses, and test applications. Collaborate with QA teams and partners to understand system specifications and recommend testability improvements. Enhance CI/CD pipelines with automated testing and scripting to ensure seamless continuous delivery. Partner with developers, product managers, and analysts to ensure testable requirements and robust quality. Drive testability and diagnostics integration into products for faster troubleshooting. Share automation testing best practices and tools across teams. Participate in peer design/code reviews and Agile scrum ceremonies. Perform exploratory/manual testing as needed to support releases. Adhere to coding standards and software development lifecycle processes. Required Qualifications Master s degree in Engineering or a Bachelor s degree with 4+ years of professional software engineering/testing experience. Proficiency in at least one programming language: .NET, Python, or Java. Experience testing enterprise-level applications and systems. Strong background in API testing and automation frameworks/tools. Experience with Jenkins and building/maintaining CI/CD pipelines. Proven expertise in QA processes including test planning, execution, defect tracking, and release management. Hands-on experience with Agile methodologies and sprint ceremonies. Skilled in developing high-quality test automation frameworks. Familiarity with tools like Mocha, Jasmine, JIRA, GitHub, and GitLab. Experience testing cloud applications on Azure, AWS, and on-prem environments. Knowledge of security testing and static code analysis tools. Proficient in querying relational databases and working with complex schemas. Deep understanding of software quality assurance methodologies integrated with SDLC. Work on innovative, impactful data software at Internet scale. Collaborate with a talented global engineering team. Opportunity to influence testing strategies and automation best practices. Dynamic, growth-oriented environment fostering continuous learning. Qualification : Masters degree in Engineering or a Bachelors degree with 4+ years of professional software engineering/testing experience.

Server Administrator Location: Hyderabad, IN Employment Type: Full-Time About ZL Tech ZL Technologies is a dynamic company delivering archiving and data management software solutions to a broad range of Fortune 500 clients. Our award-winning products address critical business needs such as e-discovery, compliance, records management, storage optimization, and data analytics. While competing with large-scale solutions, we maintain a personalized, collaborative, and innovative work environment that fosters growth and creativity. Role Overview We are seeking an experienced Server Administrator to manage, maintain, and optimize our Windows Server infrastructure. This role will focus on ensuring server availability, security, and performance while supporting the Active Directory ecosystem and related network services. Key Responsibilities Server Management: Install, configure, and maintain Windows Server OS and hardware. Manage core server roles including Active Directory, DNS, DHCP, and File Services. Monitor server health and ensure high availability and reliability. Active Directory Administration: Design and manage Active Directory forests, domains, and organizational units (OUs). Administer user accounts, groups, permissions, and Group Policies. Perform regular AD health checks and maintenance. Domain Controllers & DNS: Install, configure, and maintain Domain Controllers and DNS services. Manage DNS zones and records, ensuring reliable name resolution internally and externally. Security & Compliance: Enforce server and network security policies and procedures. Monitor and deploy security patches and updates. Ensure compliance with relevant industry standards and regulations. Troubleshooting & Support: Provide technical support for server and network-related issues. Collaborate with IT teams to resolve complex problems quickly to minimize downtime. Backup & Recovery: Implement backup and disaster recovery strategies for Windows Servers and Active Directory. Regularly test recovery procedures to ensure data integrity and availability. Documentation & Reporting: Maintain thorough documentation of server configurations, procedures, and policies. Prepare reports on server performance, capacity, and incidents. Automation & Scripting: Develop and maintain automation scripts for routine server tasks such as backups and monitoring. Implement tools to enhance operational efficiency through automation. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or related discipline (or equivalent experience). Experience: Proven experience as a Windows Server Administrator or similar role. Hands-on expertise with Windows Server OS, Active Directory, Domain Controllers, and DNS management. Skills: Strong understanding of TCP/IP, DNS, DHCP, VPN, and networking fundamentals. Proficiency in server installation, configuration, troubleshooting, and maintenance. Experience with Group Policy administration and security best practices. Familiarity with server monitoring and management tools. Excellent problem-solving, analytical, and communication skills. Certifications (Preferred): Microsoft Certified: Windows Server CompTIA Server+ CompTIA Network+ ZL Tech is an Equal Opportunity Employer, committed to diversity and inclusion across all aspects of employment. Qualification : Bachelors degree in Computer Science, Information Technology, or related discipline (or equivalent experience).

Storage Administrator Location: Hyderabad, IN Employment Type: Full-Time About ZL Tech ZL Technologies is a nimble company with a large global footprint, providing archiving and data management software solutions to numerous Fortune 500 clients. Our award-winning products address e-discovery, compliance, records management, storage optimization, and data analytics. We combine the power of large-scale enterprise solutions with a personalized, innovative approach to information governance and employee growth. Role Overview We are seeking a skilled Storage Administrator to manage, maintain, and optimize our storage infrastructure, with a primary focus on Dell Isilon and Dell Unity systems. The ideal candidate will ensure storage systems deliver high performance, availability, and security to support business operations effectively. Key Responsibilities Storage Management: Design, deploy, and maintain Dell Isilon and Dell Unity storage arrays. Monitor system performance, capacity, and security regularly. Perform backups and data replication to safeguard data integrity and availability. Conduct routine maintenance, firmware upgrades, and system updates. Performance Optimization: Analyze storage system performance and implement tuning strategies. Manage storage tiering for optimal efficiency and cost-effectiveness. Troubleshooting & Support: Provide Level 2/3 support for storage-related incidents. Diagnose and resolve storage hardware, connectivity, and performance issues. Collaborate with IT teams for cross-functional issue resolution. Capacity Planning: Track storage utilization and forecast future capacity needs. Generate capacity planning reports to guide procurement and upgrades. Security & Compliance: Implement and enforce storage security policies and standards. Ensure compliance with relevant industry regulations and best practices. Documentation & Reporting: Maintain accurate documentation on storage configurations, procedures, and policies. Produce regular reports on storage health, performance, and incidents. Vendor Management: Interface with Dell and other vendors for technical support, maintenance, and procurement. Evaluate and recommend new storage technologies and solutions. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Proven experience as a Storage Administrator or similar role. Hands-on experience with SAN and NAS environments. Skills: Strong knowledge of storage technologies, including RAID, deduplication, thin provisioning. Proficiency in configuring and managing Dell storage arrays. Experience with data protection technologies such as snapshots, replication, and backup/recovery. Familiarity with storage management tools and software ecosystems. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration abilities. Certifications (Preferred): Dell EMC Proven Professional or equivalent certifications. Equal Opportunity ZL Tech is an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected classification. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...

Business Development Representative (BMS) Location: Hyderabad Company: Smart Joules Employment Type: Full-time About Smart Joules Smart Joules is a leading provider of energy efficiency solutions, transforming the way commercial buildings consume energy. Our cutting-edge Building Management Systems (BMS) use real-time analytics and smart automation to deliver measurable cost savings and carbon footprint reductions. We are on a mission to create a sustainable future by empowering organizations to manage energy smarter. Role Overview We re looking for a dynamic Business Development Representative to drive the growth of our BMS solutions across commercial sectors. If you have a passion for sustainability, a knack for consultative selling, and a deep understanding of energy management technologies, we d love to have you on board. Key Responsibilities Identify & Prospect: Research and engage with commercial sector clients who can benefit from Smart Joules BMS offerings. Sales Engagement: Conduct product demonstrations, presentations, and client meetings to effectively communicate value propositions. Consultative Selling: Collaborate with technical teams to design customized BMS solutions tailored to client needs. Pipeline Management: Maintain an organized sales pipeline, follow up diligently, and close deals to meet revenue targets. Client Relationship Management: Build long-term relationships with key decision-makers and stakeholders. Reporting & Insights: Prepare proposals, sales reports, and provide feedback for continuous product and strategy improvement. Requirements Bachelor's degree in Business, Engineering, or a related field. Proven experience in B2B sales, ideally within building management systems, energy management, or sustainability solutions. Strong technical understanding of BMS, HVAC, and energy-saving technologies. Excellent communication, negotiation, and presentation skills. Self-motivated, target-driven, and able to work independently or collaboratively. Willingness to travel as needed. Preferred Qualifications Prior experience in energy efficiency or sustainability sectors. Existing network within the commercial real estate, healthcare, retail, or hospitality industries. Familiarity with CRM tools (e.g., Salesforce, Zoho CRM). Contribute to impactful work that drives sustainability and reduces carbon emissions. Work in a collaborative and mission-driven environment. Opportunities for career growth, training, and professional development. Be part of a team that s revolutionizing how buildings think and operate. Apply today and help shape a greener, smarter tomorrow. Qualification : Bachelor's degree in Business, Engineering, or a related field.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Data Architect Hyderabad Experience: 10-17 Years Job Type: Full-Time | On-site/Hybrid Location: Hyderabad, India Industry: Data Engineering / Cloud Architecture Job Overview We are looking for an experienced Data Architect with 10+ years of expertise in designing, optimizing, and managing enterprise-scale data architectures on Azure Cloud. The ideal candidate will lead efforts to enhance data pipeline performance, ensure robust data governance, and drive cost-effective cloud resource utilization. If you excel in architecting scalable, secure, and high-performing data solutions, this is your chance to join a dynamic team in Hyderabad. Key Roles & Responsibilities Design, optimize, and maintain data pipelines, ETL processes, and complex queries to maximize performance and scalability. Improve query execution plans, indexing strategies, and optimize storage in Azure SQL, Azure Synapse Analytics, and Azure Data Lake. Implement advanced data management techniques such as data partitioning, caching, and compression for efficient data processing. Monitor cloud resource consumption and implement cost-saving strategies without impacting system performance. Optimize use of Azure services including Databricks, Data Factory, Synapse Analytics, and storage accounts to balance performance and cost. Establish and enforce coding standards, design patterns, and best practices for data pipeline development and cloud infrastructure management. Define and implement data governance, security, and compliance policies aligned with organizational and regulatory requirements. Develop and oversee CI/CD pipelines using DevOps methodologies tailored to data engineering workflows. Implement monitoring, alerting, and logging solutions using Azure Monitor, Log Analytics, and Application Insights to ensure system reliability. Architect solutions for high availability and disaster recovery to maintain business continuity. Optimize Power BI data models, DAX queries, and report performance; ensure governance and data refresh strategies meet business needs. Collaborate with cross-functional teams and business stakeholders to translate requirements into scalable and actionable data insights. Required Skills & Qualifications 10+ years of experience in data architecture, cloud data engineering, or related roles. Deep expertise in Azure Cloud data services: Azure SQL, Synapse Analytics, Data Lake, Databricks, Data Factory. Strong background in ETL pipeline optimization, query tuning, and storage management. Proven experience with data governance, security frameworks, and compliance standards. Familiarity with DevOps principles, especially CI/CD for data workflows. Expertise in monitoring tools like Azure Monitor, Log Analytics, and Application Insights. Hands-on experience optimizing Power BI solutions, including data modeling and report design. Excellent communication and stakeholder management skills. Work on large-scale, cutting-edge data projects impacting enterprise business decisions. Collaborate with a passionate, skilled team in a fast-paced, innovative environment. Competitive salary and benefits package. Opportunity to shape the future of data architecture within a leading organization. Apply Today If you are an expert Data Architect ready to take your career to the next level with advanced Azure data technologies, apply now and join our Hyderabad team!

Job Opening: Social Media Manager Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role We are looking for a strategic, data-driven, and highly creative Social Media Manager to elevate our brand presence and position social media as a key driver for brand building and lead generation. This role is for someone who lives and breathes social media, understands audience behavior, and can spark engaging conversations that drive business impact. The ideal candidate should be well-versed in social media management, content strategy, engagement tactics, analytics, and automation tools to maximize our reach and ROI. Key Responsibilities Social Media Strategy & Content Creation: Develop and execute a results-driven social media strategy aligned with lead generation and brand-building goals. Create compelling content: Craft engaging, conversation-driven content that positions us as a thought leader in B2B tech, AI, and enterprise automation. Repurpose content assets (blogs, whitepapers, reports) into various post formats like polls, carousels, and videos to maximize engagement. Community Engagement & Growth: Actively engage with audiences across LinkedIn, Twitter, YouTube, Instagram, and emerging platforms. Track conversations and join industry discussions to boost visibility. Analytics, Reporting & Optimization: Use tools like Sprout Social, Buffer, or Hootsuite for content scheduling, monitoring, and automation. Build reports to track engagement, follower growth, and lead generation. Lead Generation & Performance Tracking: Work with marketing teams to align social media with lead generation goals. Track social-driven leads, engagement-to-conversion rates, and impact on pipeline growth. Qualifications & Skills 5+ years of experience in social media management with proven success in B2B SaaS, AI, or enterprise tech. Strong storytelling and copywriting skills to craft posts that drive engagement and brand recall. Hands-on experience with social media management tools (Sprout Social, Buffer, Hootsuite, etc.). Expertise in social media analytics, reporting, and performance tracking. Knowledge of SEO, social media algorithms, and audience engagement strategies. 2+ years of experience with Figma and Canva for content creation and Asana for project management. Passion for emerging social media trends, AI-powered content strategies, and data-driven decision-making. An up-to-date portfolio of social media content, accounts, and performance metrics. Wow Factor 5+ years with Figma, with the ability to create, edit, and animate digital content. Knowledge of Adobe suite, particularly Premiere Pro and After Effects, for video editing and animation of digital ads. Experience with AI tools within apps for work, including building content bots that align with brand values. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.

About the Role As a Sales Manager for Adaptive MDR, you will be responsible for driving sales of Netenrich s Adaptive MDR solutions. This role demands a strong understanding of cybersecurity threats, security operations, and managed detection & response services, coupled with the ability to engage with enterprise customers, articulate value propositions, and close deals. Key Responsibilities Develop and execute sales strategies to achieve quarterly and annual revenue goals. Identify, qualify, and engage prospective customers for Adaptive MDR solutions. Conduct compelling product presentations, demonstrations, and proof-of-value discussions. Drive end-to-end sales cycles, including negotiation, contract closure, and account expansion. Build and maintain strong relationships with customers and key stakeholders. Stay informed about emerging cybersecurity threats, trends, and competitive offerings. Requirements Bachelor s degree in business, Computer Science, or a related field. 7+ years of experience in cybersecurity sales, managed security services (MSSP), or security operations. Proven track record in selling security solutions like MDR, SIEM, SOAR, EDR, or XDR. Excellent communication, presentation, and negotiation skills. Strong ability to engage C-suite and security decision-makers. Self-driven, results-oriented, and able to work independently and collaboratively. Preferred Expertise Experience with SIEM, SOAR, EDR, and security analytics platforms. Understanding of SOC operations, threat intelligence, and incident response. Experience in Enterprise sales and building strategic partnerships. Ability to articulate complex security concepts to technical and non-technical audiences. Qualification : Bachelors degree in business, Computer Science, or a related field.

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

Digital Marketing Head Experience: 10+ Years Technology: SEO / SEM Department: Delivery Employment Type: Full-time, Permanent Job Function: Information Technology Work Mode: Work from Office (Hyderabad) About Machint With a startup spirit as we enter our 5th year of operations, Machint Solutions is looking for curious and courageous minds to join our journey. At Machint, innovation drives everything we do, and we go beyond the ordinary to redefine traditional business processes. We specialize in intelligent automation solutions and offer expert consultancy to help organizations kickstart their digital transformation journey. Our expertise spans RPA, BPM, Data Science, Digital Engineering, AI/ML, QA, and Business Consulting, enabling global organizations to achieve their digital goals. Machint is your Gateway to Transformation. Ready to be part of our exciting journey? Join us! Role Overview We are seeking a Digital Marketing Head who will play a strategic and entrepreneurial role, driving digital growth, expanding our solutions portfolio, and crafting innovative digital marketing campaigns that drive measurable business impact. The ideal candidate is a digital visionary, adept at combining creative strategies with data-driven insights, while fostering strong relationships internally and externally. Key Responsibilities Develop and manage a comprehensive digital marketing strategy, covering SEO/SEM, social media, email marketing, and digital advertising. Maintain and enhance Machint s social media presence across all relevant channels. Measure, analyze, and optimize campaign performance, ensuring data-driven decision-making and continuous improvement. Identify new business opportunities through digital partnerships, influencer collaborations, and vendor agreements. Build and nurture long-lasting customer relationships by understanding their needs and aligning digital efforts to address them. Own the digital sales revenue targets, ensuring campaigns directly contribute to top-line growth. Collaborate with cross-functional teams, including product, sales, and leadership, to align marketing strategies with business goals. Create and present sales reports, performance analysis, and realistic forecasts to the leadership team. Conduct market research to stay ahead of emerging trends, competitor strategies, and evolving customer needs. Leverage analytics tools to track and optimize key digital KPIs, ensuring both brand awareness and lead generation goals are met. Drive content strategy from creative ad copies to website content, ensuring it s engaging, impactful, and aligned with Machint s brand voice. Essential Requirements 10+ years of progressive experience in Digital Marketing leadership roles. Expertise in SEO, SEM, and digital advertising strategies. Proven track record of driving sales through digital channels. Strong understanding of social media algorithms, tools, and best practices. Experience with content creation, editing, and content marketing strategies. Ability to craft presentations, pitch digital strategies, and provide creative direction for campaigns. Experience in collaborating with influencers and driving strategic partnerships. Strong command over Google Analytics, Google Ads, Meta Ads Manager, and other relevant tools. Preferred Candidate Profile Male or Female candidates welcome. Strong understanding of the IT services industry. Excellent communication, interpersonal, and analytical skills. Attention to detail, ensuring accuracy across all marketing campaigns. Ability to work both independently and as part of a collaborative team. Comfortable in a fast-paced, dynamic environment. Employee Benefits 5-day work week Free lunch and snacks Festival celebrations, family day, and team outings Comprehensive health insurance Flexible working environment Company-sponsored certifications Travel opportunities Attractive bonuses Fixed, variable, project-linked, referral bonuses Diversity & Inclusion Machint is an Equal Opportunity Employer, welcoming applicants from all backgrounds, identities, and abilities. We are dedicated to creating an inclusive workplace where everyone feels valued and empowered.

Job Title: Product Support Associate Grade Level: 07 About the Team: S&P Global s Private Markets segment equips private equity and venture capital firms with cutting-edge tools to efficiently manage their data and enhance internal analytics and insights. Whether it s portfolio analytics, valuations, investor reporting, or real-time visibility into asset performance, our team operates at the forefront of innovation in the FinTech space. Role Overview: In this role, you will play a key part in supporting the iLEVEL platform, gaining hands-on experience with advanced financial technology solutions. You will develop expertise in private market products and become a valued member of the iLEVEL Support Team, working closely with mentors, peers, and cross-functional teams to enhance your professional growth and make a meaningful impact. What s in it for you: As a member of the Private Markets team, you will gain in-depth knowledge of our product suite, including iLevel and Qval, enabling you to provide exceptional client support and training. This role offers the opportunity to collaborate with colleagues across global teams and contribute to delivering best-in-class solutions to our clients. Key Responsibilities: Develop in-depth expertise in iLEVEL and QVal products. Deliver exceptional client service by providing timely and effective solutions to client queries related to application support. Troubleshoot and resolve technical issues efficiently, escalating to internal teams when necessary and ensuring thorough documentation of issues and resolutions. Manage and monitor incoming client queries across multiple support channels, prioritizing and addressing requests effectively. Maintain comprehensive records of client communications within the internal CRM system. Collaborate regularly with senior managers and work closely with teams across various business functions and regions. Proactively direct clients to Account Managers or appropriate training resources to maximize product adoption and usage. Qualifications & Skills: Strong aptitude for learning new technologies and financial products. Quick learner who can apply new knowledge seamlessly while managing existing responsibilities. 1 to 3 years of experience in a client-facing role is advantageous. Bachelor s degree along with a Master s degree preferred (BE/BTech/BCom/BBA/BBM plus MBA). Excellent written and verbal communication skills. Strong analytical skills with the ability to handle complex issues comfortably. Knowledge of REST APIs is a plus. Proficiency in Excel and a solid understanding of financial markets and securities. About S&P Global Market Intelligence: At S&P Global Market Intelligence, a division of S&P Global, we understand the value of accurate, deep, and actionable information. Our team of experts delivers unmatched insights and leading-edge data and technology solutions, empowering clients to gain broader perspectives, operate with confidence, and make decisions with conviction. Qualification : Bachelors degree along with a Masters degree preferred (BE/BTech/BCom/BBA/BBM plus MBA).

Job Title: Manager - Data Science Location: Hyderabad Department: Data Science Employment Type: Full-Time, Permanent Role Overview: As a Manager - Data Science at Blend, you won t just manage you'll lead by doing. This role demands strong hands-on expertise in Machine Learning (ML), Generative AI, Python, SQL, and any cloud environment (GCP, Azure, or AWS). You will stay deeply engaged in the technical side while mentoring and growing a high-performing team. You ll be responsible for leading end-to-end AI/ML project execution, collaborating with cross-functional teams, and driving innovation within Blend's Data Science practice. If you love solving complex problems, thrive in a fast-paced environment, and can translate business challenges into cutting-edge AI solutions, we d love to have you on board! Key Responsibilities: Delivery & Project Management: Lead the development and implementation of ML models, Generative AI solutions, and predictive analytics. Perform data mining, feature engineering, and statistical analysis to extract meaningful insights. Own project roadmaps, ensure quality control, and drive timely delivery of projects. Collaborate with Data Engineering teams to deploy and operationalize ML models. Automate and optimize workflows to enhance efficiency and streamline processes. Practice Development: Contribute to the scaling of Blend s Data Science practice by building new capabilities. Design industry-specific AI/ML solutions and contribute to thought leadership in AI/ML. Evaluate emerging AI trends and tools and integrate them into Blend s ecosystem. Lead innovation initiatives, research, and internal AI development. People & Leadership: Mentor and develop a high-performance data science team. Guide team members' career development and set performance benchmarks. Collaborate with cross-functional teams to ensure seamless execution of projects. Qualifications: Experience: 8+ years in Data Science & AI, with hands-on expertise in ML, Generative AI, Python, and SQL. Strong knowledge of ML algorithms (Classification, Regression, Forecasting, NLP, LLMs, Optimization, etc.). Proven experience in end-to-end ML deployment, including working with Azure, AWS, GCP, or Databricks. Industry Expertise: Demonstrated ability to solve complex business challenges in Retail, CPG, BFSI, Healthcare, or eCommerce. In-depth understanding of statistics, probability, stochastic processes, and causal inference. Excellent communication skills with the ability to explain AI concepts to non-technical stakeholders. Experience with big data tools such as Hadoop, Hive, PySpark, and ML pipelines. Bonus: Experience with Google Analytics, Adobe Analytics, or digital marketing analytics. Education: Bachelor s/Master s degree in Computer Science, Statistics, Math, Operations Research, or a related field. What You Get in Return: Competitive Salary: Your skills and contributions are highly valued, and we ensure your salary reflects your expertise and experience. Dynamic Career Growth: Our vibrant environment offers opportunities for rapid growth, providing the right tools, mentorship, and experiences to fast-track your career. Idea Tanks: Our Idea Tanks offer a space for you to pitch, experiment, and collaborate on ideas that can shape the future. Growth Chats: Engage in casual Growth Chats to learn from the best, whether it s over lunch or a laid-back session with peers. Snack Zone: Enjoy a variety of snacks to keep your energy high and ideas flowing. Recognition & Rewards: Expect regular Hive-Fives, shoutouts, and the chance to see your ideas come to life as part of our reward program. Fuel Your Growth Journey with Certifications: We support your growth by covering the cost of certifications to level up your skills. If you're ready to lead cutting-edge AI projects and grow within a dynamic team, Blend is the place for you. Apply today to be part of an innovative and collaborative culture! Qualification : Bachelors/Masters degree inComputer Science, Statistics, Math, Operations Research, or a related field.

Position: Digital Marketing Specialist Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services & Consulting Department: Marketing Role Category: Digital Marketing Job Overview: The Digital Marketing Specialist will be responsible for executing digital marketing campaigns that enhance our online presence, engage our target audience, and drive business growth. You will work closely with cross-functional teams to develop and implement effective marketing strategies across various digital channels. Responsibilities: Campaign Execution: Plan, implement, and manage digital marketing campaigns, including email marketing, social media, SEO, PPC, and content marketing. Content Creation: Develop high-quality content for various digital platforms, including websites, blogs, social media, and newsletters, ensuring alignment with brand messaging. Analytics and Reporting: Monitor and analyze campaign performance using tools like Google Analytics. Provide regular reports with insights and recommendations for improvement. Social Media Management: Manage and grow our social media presence by creating engaging content, interacting with followers, and analyzing performance metrics. SEO Optimization: Conduct keyword research and implement on-page and off-page SEO strategies to improve organic search rankings and increase website traffic. Collaboration: Work closely with the design and IT teams to create visually appealing marketing materials and ensure a seamless user experience. Market Research: Stay up-to-date with industry trends, competitor analysis, and best practices to identify opportunities for innovation and growth. Requirements: Education: Bachelor s degree in Marketing, Communications, Business, or a related field. Experience: 2-4 years of experience in digital marketing, preferably within the IT industry. Skills: Proficiency in digital marketing tools and platforms (e.g., Google Ads, Google Analytics, SEO tools, social media management tools). Strong understanding of SEO, PPC, email marketing, and social media strategies. Excellent written and verbal communication skills with a keen eye for detail. Creative thinking and problem-solving skills with the ability to generate innovative ideas. Additional Skills: Ability to work independently and collaboratively in a fast-paced environment. Familiarity with content management systems (CMS) is a plus. If you're passionate about digital marketing and want to contribute to the growth of an innovative company, apply now to join our team in Hyderabad! Qualification : Bachelors degree in Marketing, Communications, Business, or a related field.

What Gramener Offers You Gramener provides an inviting workplace, talented colleagues from diverse backgrounds, career growth opportunities, and ample scope for innovation. Our mission is to build an ecosystem of configurable data applications focused on storytelling with data for public and private sector clients. Roles and Responsibilities Develop and implement organic social media strategies to boost engagement, reach, and brand awareness across LinkedIn, Twitter, and Instagram. Create content calendars for social media channels, ensuring consistent and impactful messaging aligned with brand and business goals. Plan, launch, and optimize paid LinkedIn and Google ad campaigns for lead generation, brand awareness, and engagement. Monitor and manage campaign budgets, adjusting spend based on performance metrics to maximize ROI. Collaborate with business teams to gather insights and feedback for in-depth campaign planning. Work closely with the content team to develop high-quality content assets like blog posts, infographics, videos, and case studies. Partner with marketing and sales teams to plan and execute webinars, ensuring seamless promotion across social media channels. Coordinate pre- and post-event promotional efforts to maximize webinar success. Skills and Qualifications Bachelor s degree in Marketing, Communications, or a related field. 4-6 years of experience in digital marketing, with a focus on social media strategy, LinkedIn campaign management, and Google Ads. Proven track record of developing and executing successful organic social media strategies. Expertise in running and optimizing LinkedIn and Google Ads campaigns. Proficiency in analytics tools such as Google Analytics, LinkedIn Campaign Manager, and ad management platforms. Strong project management skills with the ability to handle multiple campaigns and initiatives simultaneously. Excellent communication skills and experience working cross-functionally. Familiarity with marketing automation platforms (e.g., HubSpot, SEMrush) and webinar platforms (e.g., Zoom, GoToWebinar) is a plus. Key Metrics for Success Lead generation within a specified CPL bracket aligned with industry benchmarks. Increased website traffic from organic and paid social media campaigns. Webinar success, measured by registrations and real-time attendance. Consistent posting and engagement across social media channels to maintain and enhance brand visibility. About Us At Gramener, we help organizations make data-driven decisions by offering strategic data consulting and solutions to create roadmaps for data transformation. We specialize in analyzing and visualizing large datasets, empowering organizations to convert data into a strategic differentiator through our products and services. Qualification : Bachelors degree in Marketing, Communications, or a related field.

About Us Planful is a leader in financial performance management cloud software, helping businesses achieve peak financial performance through streamlined planning, budgeting, consolidations, reporting, and analytics. Our platform empowers finance, accounting, and business professionals to plan confidently, close faster, and report accurately. More than 1,500 organizations, including industry leaders such as Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, Specialized, and Zappos, rely on Planful to accelerate cycle times, improve productivity, and enhance accuracy. Backed by Vector Capital, a global private equity firm, Planful remains at the forefront of innovation in financial performance management. Learn more at planful.com. About the Role: Technical Customer Account Manager Planful is seeking a Technical Customer Account Manager to manage key customer account tasks and support global clients in adopting new features of our platform. Reporting to the AVP of Customer Experience in India, you will help customers maximize their use of Planful s solutions through proactive account management, feature adoption support, and leading training sessions. In this role, you will engage regularly with a global customer base, ensuring smooth operations and high levels of satisfaction. Strong English communication skills are essential for success, as you will communicate complex concepts in a clear and engaging manner. Responsibilities Account Management: Handle routine administrative tasks, including user management, account configuration, and organizing training sessions. Feature Adoption: Promote the value of new product features and guide customers through their adoption journey. Customer Support: Help customers fully utilize Planful s platform by providing ongoing support and conducting regular check-ins. Training & Enablement: Lead customer training sessions to ensure users are equipped to make the most of the platform s capabilities. Customer Communication: Build strong relationships and maintain effective communication with global clients. Cross-functional Collaboration: Work closely with internal teams to deliver a seamless and consistent customer experience. What You Bring to the Table Operational Expertise: Proven experience managing administrative tasks such as user management, account setup, and customer training. Strong Communication Skills: Excellent verbal and written English, with the ability to explain technical concepts clearly and effectively. Customer-Centric Mindset: Proactive approach to customer engagement and relationship management. Experience in a customer-facing role, particularly in SaaS or customer support, is highly preferred. Technical Aptitude: Ability to quickly learn and explain new software features to customers. Experience with product-based SaaS companies is strongly preferred. Financial Expertise: Bachelor s or master s degree in accounting or finance, or at least 3 years of experience in an accounting or finance-related role. Adaptability: Willingness to learn, grow, and thrive in a dynamic, fast-paced environment. At Planful, our mission is to help our customers and our people achieve peak performance. We are proud of our best-in-class culture, built on a foundation of collaboration, innovation, and personal growth. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries for the first month of maternity/paternity leave. Annual Company Event: Planful Palooza a company-wide culture kickoff, most recently held in Goa, India. Professional Growth: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join groups such as Women of Planful, Parents of Planful, and more. We encourage everyone to bring their authentic selves to work and support new ERGs along the way. Qualification : A Bachelors/Masters degree in Accounting or finance is highly preferred, or the equivalent of 3 years of experience in an accounting/finance-related role.

About the Job Like Google's own ambitions, the work of a Software Engineering Manager goes far beyond Search. This role combines technical leadership with team management to drive large-scale, impactful projects while enabling your team of engineers to deliver their best work. You ll not only contribute to product strategy and manage project goals but also foster the growth of talented engineers across your team. Google s engineering teams tackle challenges in information retrieval, artificial intelligence, distributed computing, large-scale system design, networking, security, and data analytics, among others. As a manager, you will lead engineering teams across multiple locations and drive high-impact solutions for complex challenges. Our Enterprise Data & Engineering (EDE) team is focused on unlocking the value of enterprise data, making it accessible, reliable, secure, and actionable for Googlers. Corp Eng builds business solutions that scale globally to support Google s internal operations and services. Our mission is simple: We are Google for Googlers delivering tools and experiences that help every Googler create impactful products and services. Responsibilities Conceive and deliver data management and analytics solutions to meet Googlers' needs, driving high-impact projects across Google. Influence Connected Data strategy, ensuring consistent and secure data assets built on canonical entity schema for higher-level insights. Ensure data integrity and security, implementing procedures to maintain the highest levels of confidentiality and data protection. Partner with internal teams to define and implement solutions that improve business processes. Maintain the highest standards of development practices, including technical design, systems configuration, testing, and writing clean, modular code. Minimum Qualifications Bachelor's degree or equivalent practical experience. 8 years of experience in software development using one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 3 years of technical leadership experience overseeing projects, with 2 years in people management or team leadership. Experience in data management, data integration, distributed databases, and SQL pipelines. Preferred Qualifications Master s degree or PhD in Computer Science or a related technical field. Experience implementing and integrating third-party applications in domains like Finance, Supply Chain, HR, and Marketing.

About the Job Like Google's own ambitions, the role of a Software Engineering Manager goes beyond Search. This position combines technical leadership with team management to drive high-impact AI/ML projects while enabling engineers to deliver their best work. You ll manage project goals, product strategy, and team development, ensuring that both innovation and execution stay at the forefront. Google s engineering teams tackle challenges across AI, natural language processing, large-scale system design, distributed computing, security, and more. As a manager, you ll guide the team in exploring new technologies while building AI/ML solutions that scale for Google's IT and Support business, driving efficiencies at scale through automation. In Corp Eng, we deliver world-class business solutions for all Googlers. By combining AI, ML, and automation, we help improve processes, build impactful solutions, and empower teams to create more helpful products and services. Simply put: We are Google for Googlers. Responsibilities Lead a team of engineers, driving technical strategy and execution of key AI/ML projects, ensuring timely and high-quality delivery. Build applied ML products using the latest ML techniques and tools (e.g., TensorFlow, deep learning, natural language processing). Drive engineering projects and ML model development to enable agentic automation and deliver scalable solutions. Collaborate with leadership across functions to identify new opportunities, design solutions, and shape the vision for AI/ML in the IT and Support space. Minimum Qualifications Bachelor s degree in Computer Science, a related technical field, or equivalent practical experience. 8 years of experience in software development using one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 5 years of experience with machine learning algorithms and tools (e.g., TensorFlow) or applied ML (e.g., deep learning, natural language processing). 3 years of technical leadership experience, including 2 years in people management or team supervision. Preferred Qualifications Master s degree or PhD in Engineering, Computer Science, or a related technical field. Strong knowledge of AI/ML algorithms, techniques, and tools. Excellent problem-solving, analytical, and communication skills.

Description Johnson & Johnson Innovative Medicine is recruiting a Data Science Solutions Manager. The primary location for this position is in India (Hyderabad/Bangalore). Innovative Medicine develops treatments that improve the health and lifestyles of people worldwide. Research and Development areas encompass Oncology, Cardiovascular, Immunology, Neuroscience, and Infectious diseases. Our ultimate goal is to help people live longer, healthier lives. We have produced and marketed many first-in-class prescription medications and are poised to serve the broad needs of the healthcare market from patients to practitioners and from clinics to hospitals. In this role, you will: Partner closely with members of the Innovative Medicine R&D data science organization and other business stakeholders to lead a team to implement data science solutions and business intelligence products. You will be responsible for the delivery of engaging and innovative data products, intuitive solutions, analysis ready datasets, dashboards & insights, to make data more accessible and useful As the Data Science Solutions team, we are responsible for partnering directly with stakeholders to understand business needs and deliver products & education to increase data driven insights and decision making. Responsibilities: Recruit, develop and retain talent Provide direction, mentorship, and coaching to a team of data analysts and visualization specialists, fostering an environment of collaboration, innovation, and professional growth Build and maintain relationships with key stakeholders, ensuring that data products and solutions meet their needs while also advancing organizational goals. Apply the knowledge of pharmaceutical R&D processes to develop innovative solutions and products Ability to lead the team to develop and implement high quality data products, analysis ready data sets and apply human centered design to turn data into insights Collaborate with stakeholders to gather user requirements and understand the business needs. Design wireframes taking a user-centric approach to build intuitive products and iterate quickly to land on an efficient design. Review data products with stakeholders to ensure accuracy and alignment with the desired outcomes Incorporate feedback and suggest improvements to enhance the usability and effectiveness of visualizations. Manage multiple priorities simultaneously and consistently deliver high-quality work within established timelines. Set clear expectations with stakeholders regarding deliverables and project timelines. Stay up-to-date with the latest data management and analysis techniques and industry trends. Proactively identify opportunities to leverage data visualizations for improved decision-making. Qualifications A minimum of a Bachelor s degree is required, preferably with a major data science, bioinformatics, technology with 5 years of experience working in pharmaceutical or relevant industry Requirements: Knowledge and experience with pharmaceutical R&D, clinical development and operations Prior experience in working with clinical trial data: biomarker or clinical trial operations / clinical trial feasibility data Strong proficiency in Tableau and SQL: A portfolio of previously built data visualization is mandatory for interview. Expertise in data visualization principles and best practices. Add ability to query relational databases and work with ad-hoc files. Experience working with large and complex data sets. Experience leading teams Comfortable working with stakeholders to gather user requirements and incorporate feedback. Ability to manage multiple priorities and work effectively in a fast-paced environment. Excellent communication and presentation skills. Attention to detail and ability to ensure accuracy in data visualizations. Qualification : A minimum of a Bachelors degree is required