AND Data Driven Recommendations Jobs in Mumbai

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Job Title: Senior Accounts Manager Location: Mumbai Experience: Minimum 2 Years (Post-Qualification) Education: Chartered Accountant (CA) Position Overview: We are seeking a smart, dynamic, and detail-oriented Chartered Accountant to join our team as a Senior Accounts Manager. This role is ideal for a finance professional with a solid background in accounting, auditing, and taxation, who is ready to take ownership of financial operations, regulatory compliance, and insightful reporting. You will play a key role in driving financial accuracy, integrity, and efficiency across the organization. Key Responsibilities: 1. Accounting & Financial Management Oversee daily accounting functions including ledger maintenance, reconciliations, and general financial operations Ensure timely and accurate preparation of financial statements in accordance with applicable accounting standards 2. Audit & Compliance Coordinate and manage internal and external audits Ensure adherence to audit requirements and implement recommendations or corrective actions 3. Taxation Manage end-to-end compliance for GST, TDS, TCS, and Direct Tax Ensure timely filing of returns and accuracy of tax-related documentation 4. Expense Control Monitor company expenses to ensure alignment with budgets Drive and implement cost-control initiatives to improve financial efficiency 5. Asset Management Maintain accurate records of company assets, including depreciation schedules Conduct periodic asset audits to verify utilization and security 6. Reporting & Analysis Prepare and present detailed financial reports and insights for senior management Generate internal reports and submissions for regulatory bodies as required 7. Regulatory Compliance Ensure financial practices comply with current laws, statutory requirements, and industry standards Stay updated on changes in accounting/taxation laws and recommend necessary adaptations 8. Excel & Presentation Skills Use advanced Excel tools for data analysis, financial modeling, and dashboards Create and deliver high-quality presentations for internal and external stakeholders 9. Team Collaboration & Communication Work closely with cross-functional teams to provide financial insights and guidance Liaise effectively with auditors, regulatory bodies, and internal teams Qualifications: Chartered Accountant (CA) with minimum 2 years of post-qualification experience Proven expertise in accounting, taxation (GST, TDS, TCS, Direct Tax), and auditing Strong proficiency in MS Excel and financial reporting tools Excellent communication, interpersonal, and presentation skills Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Skills: Experience working in a BSE-listed or AD2 company Familiarity with ERP systems and accounting software Strong analytical and problem-solving capabilities This is a great opportunity for a motivated CA looking to expand their leadership role in finance. You'll work closely with senior leadership, contribute to strategic financial decisions, and grow within a dynamic organization. Qualification : Chartered Accountant (CA)

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Position: SEO Manager DreamStart Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, the award-winning Higher EdTech initiative of the Times of India Group, is dedicated to delivering Education 4.0 education that is learner-centric, industry-relevant, role-specific, and technology-enabled. Since 2013, we have empowered thousands of learners with programs that span Early Career skilling, Executive Education, and Enterprise L&D solutions. We work with top-tier national and global institutions to make high-quality learning accessible and impactful across sectors such as BFSI, e-commerce, technology, and more. About DreamStart DreamStart is TimesPro s dedicated digital platform focused on enabling career discovery, upskilling, and employability for young professionals and jobseekers. With a growing web and app presence, DreamStart offers a blend of job listings, content, and courses helping users take control of their career journeys. Role Overview We are seeking a results-oriented SEO Manager to lead and execute SEO strategies that drive organic traffic, engagement, and long-term growth for the DreamStart website and mobile app. This role will play a crucial part in aligning SEO efforts with business outcomes like lead generation and revenue. Key Responsibilities Organic Growth Strategy Develop and execute a data-driven SEO strategy to grow organic traffic for both the DreamStart website and app. Align SEO goals with lead generation and revenue growth targets. Content SEO Partner with the content team to identify keyword opportunities, optimize new and existing content, and ensure on-page best practices. Provide detailed content briefs and SEO recommendations for scalable content creation. Technical SEO Conduct regular SEO audits to identify and resolve technical issues related to crawling, indexing, site performance, and mobile optimization. Collaborate with tech teams to implement structured data, improve page speed, and resolve technical errors. Cross-functional Collaboration Coordinate with internal stakeholders (content, tech, product) and manage external SEO agencies or consultants. Ensure smooth implementation and tracking of all SEO activities. Performance Monitoring & Reporting Use tools such as Google Search Console, GA4, SEMrush, Ahrefs, Screaming Frog, etc., to monitor performance. Deliver regular reports with actionable insights and recommendations for continual improvement. Market Awareness & Trends Stay current with SEO trends, search algorithm updates, and competitor activity especially in the EdTech and job portal space. Proactively implement industry best practices to maintain and improve search visibility. Qualifications & Skills Experience & Expertise 5 6 years of hands-on SEO experience, preferably in EdTech, job portals, or content-driven digital platforms. Proven track record of driving organic growth and improving search rankings. Technical Proficiency Strong knowledge of SEO tools (GA4, GSC, SEMrush, Ahrefs, Screaming Frog, etc.). Basic understanding of HTML, CSS, and web performance fundamentals. Experience optimizing for both web and Android mobile platforms. Analytical & Communication Skills Strong analytical mindset with the ability to interpret data and translate it into actionable strategies. Excellent communication, collaboration, and project management skills. Work Ethic Self-driven, detail-oriented, and capable of working in a fast-paced, cross-functional environment. This role is a great fit for someone who thrives on combining data, strategy, and execution to deliver measurable outcomes. Join us to shape the future of career discovery and learning in India.

Data Scientist Location: Mumbai Experience: 2 7 years Employment Type: Full-Time About the Role We are looking for a highly skilled and motivated Data Scientist to join our team in Mumbai. The ideal candidate will have a strong background in data science, machine learning, and big data technologies, with the ability to draw actionable insights from complex data sets. If you're passionate about solving real-world problems using data and AI, and thrive in a fast-paced, collaborative environment we want to hear from you. Key Responsibilities Design and implement processes to collect and aggregate data from multiple sources. Clean, normalize, and prepare large datasets for analysis. Apply statistical methods and machine learning techniques to uncover insights and drive business decisions. Build scalable data pipelines and frameworks to manage large volumes of data. Work cross-functionally to develop innovative products, reports, and features aligned with business needs. Translate analytical findings into clear, actionable recommendations. Desired Candidate Profile 2 7 years of relevant experience in data science or related fields. Proficiency in Python, R, and SQL. Strong grasp of machine learning, AI, and natural language processing (NLP). Experience with big data technologies and handling large datasets. Excellent knowledge of algorithms, mathematics, and statistics. Ability to thrive in a dynamic, challenging environment. Strong problem-solving and communication skills. High attention to detail and analytical rigor. Opportunity to work on cutting-edge data-driven solutions. Collaborative and innovative work culture. Chance to shape impactful products and features in real-world applications. Career growth and learning in advanced data technologies and AI.

Deputy Vice President Data Science Location: Mumbai Function: Technology Digital and Data Sciences Employment Type: Full Time Experience: 9-10 years Key Responsibilities AI & Machine Learning: Design, develop, and deploy machine learning models for predictive analytics, natural language processing (NLP), computer vision, and recommendation systems. Lead end-to-end AI project lifecycles, including model validation, production deployment, and ongoing optimization using frameworks such as TensorFlow, PyTorch, and scikit-learn. Stay abreast of the latest advancements in Generative AI and foundational models, evaluating their applicability and integration within business solutions. Collaborate with cross-functional teams to identify AI use cases and deliver tangible business impact. Data Science & Analytics: Drive the entire analytics lifecycle, from data exploration and modeling to delivering actionable insights and developing data-driven products. Partner with data engineers and analysts to develop scalable, impactful solutions that support business objectives. Leadership & Strategy: Mentor and develop junior data science professionals, fostering a culture of continuous learning and innovation. Contribute to the organization s AI and cloud strategy by helping define the roadmap and setting long-term vision. Cloud Architecture & Engineering: Architect and design scalable, cloud-native AI and data platforms primarily on Google Cloud Platform (GCP), with knowledge of AWS and Azure as alternatives. Optimize data pipelines and machine learning workflows using cloud services such as Vertex AI, SageMaker, or Azure ML. Ensure the design and implementation of secure, cost-effective, and scalable architectures supported by robust CI/CD pipelines.

Deputy Vice President Data Science Location: Mumbai Function: Technology Digital and Data Sciences Employment Type: Full Time Role Overview We are seeking a seasoned and innovative Deputy Vice President Data Science to lead cutting-edge AI and data science initiatives. The ideal candidate will drive the development and deployment of machine learning models, architect cloud-native AI platforms, and guide strategic transformation through advanced analytics. This role requires strong leadership, deep technical expertise, and the ability to collaborate across business and technology teams to deliver measurable impact. Key Responsibilities AI & Machine Learning: Design, develop, and implement advanced machine learning models for predictive analytics, NLP, computer vision, and recommendation engines. Lead end-to-end AI project lifecycles, including model validation, productionization, and continuous optimization using frameworks like TensorFlow, PyTorch, and scikit-learn. Stay current with the latest developments in Generative AI, foundation models, and LLMs; evaluate and integrate them into solutions where applicable. Identify and prioritize AI use cases in collaboration with cross-functional teams to create business value. Data Science & Analytics: Lead the complete analytics lifecycle from data exploration and model building to insight generation and product deployment. Work closely with data engineers and analysts to develop scalable, high-impact solutions that influence business outcomes. Leadership & Strategy: Mentor and develop junior team members, promoting a culture of learning, experimentation, and excellence. Contribute to enterprise-wide AI and cloud strategies, including vision setting and roadmap development. Cloud Architecture & Engineering: Architect and implement cloud-native AI and data platforms on GCP (preferred), with working knowledge of AWS or Azure. Build and optimize scalable ML workflows and data pipelines using platforms like Vertex AI, SageMaker, or Azure ML. Ensure secure, scalable, and cost-effective infrastructure, supported by CI/CD pipelines and MLOps best practices. Required Skills & Qualifications Technical Proficiency: Strong coding skills in Python and SQL. Expert-level knowledge of ML frameworks: TensorFlow, PyTorch, Hugging Face, scikit-learn. Practical experience with Large Language Models (LLMs), vector databases, and Retrieval-Augmented Generation (RAG) techniques. Cloud & Engineering: Proficient in designing solutions on Google Cloud Platform (GCP); experience with AWS or Azure is a plus. Familiarity with data tools like BigQuery, Kafka, Snowflake. Strong knowledge of MLOps, including CI/CD pipelines, model monitoring, and A/B testing frameworks. Governance & Ethics: Solid understanding of data privacy, governance, and responsible AI principles.

Position: Equity Research Associate (AMC) Location: Mumbai About Groww Mutual Fund Who We Are: Groww Mutual Fund, formerly known as Indiabulls Mutual Fund, is dedicated to providing mutual fund schemes that cater to a wide variety of investor needs. We operate with a strong focus on simplicity, transparency, and long-term wealth creation, always placing our investors at the center of everything we do. With the robust backing of Groww Invest-Tech Private Limited, our diverse portfolio includes equity funds, hybrid funds, and debt funds, all designed to capture investment opportunities that balance growth potential with solid fundamentals. Our Mission Our primary mission is to create steady, long-term wealth for our investors. Through diligent research and careful planning, we discover and develop innovative schemes that allow our investors to harness the best wealth-building opportunities available. What We Stand For Simplicity and Transparency: Clear, jargon-free communication to help our investors make informed decisions. Consistent Wealth Creation: A focus on selecting securities that consistently compound returns, helping investors realize their financial goals. Customer Centricity: Products and resources tailored to meet investors financial objectives, with a commitment to superior service and support. Innovation: Continuously evolving to redefine wealth management with innovative schemes that cater to diverse risk appetites, timelines, and liquidity needs. About the Role As an Equity Research Associate, you will play a pivotal role in providing high-quality, objective investment research to support the fund management team s decision-making process. You will analyze sector trends, financial data, and emerging opportunities to deliver timely and actionable investment recommendations. Your expertise in fundamental analysis and financial modeling, combined with the ability to track industry developments, will help the team identify key trends and investment opportunities, ultimately contributing to the generation of alpha. The role is ideal for candidates with a solid understanding of financial markets and those looking to scale their skills toward future fund management responsibilities. Key Responsibilities: Financial Analysis: Create and maintain earnings, valuation, and industry models for your assigned sectors. Research & Identification: Analyze data to uncover emerging investment opportunities and risks. Investment Ideas: Generate actionable buy/sell recommendations to drive alpha for the portfolio. Documentation & Reporting: Maintain detailed documentation on sector developments, industry news, and trends. Provide timely insights to the team. Primary Research: Devise and conduct primary research methods, keeping a pulse on sector sentiment, emerging trends, and key market shifts. Collaboration: Actively contribute to team discussions, providing timely insights and support in investment decision-making. Qualifications & Expertise: Educational Background: Master s degree in Finance, Economics, or CA. Experience: 1-3 years of relevant experience in equity research or financial analysis. Sector Expertise: Strong understanding of the assigned sector(s) with a deep knowledge of fundamental analysis, financial modeling, and valuation techniques. Certifications (Preferred): CFA, CA, FRM, or MBA is a plus. Analytical Skills: Strong proficiency in financial analysis, model-building, and interpretation of data. Execution & Teamwork: A self-starter with the ability to work independently while being an effective team player. Impact: Play a crucial role in shaping investment strategies and decisions at Groww. Growth: Opportunities to expand your skill set and grow toward future fund management roles. Innovation: Be part of an innovative, customer-first team redefining wealth management. Culture: Join a dynamic, fast-growing company where collaboration, transparency, and continuous learning are at the forefront. If you re passionate about equity research and eager to contribute to the success of India s fastest-growing mutual fund platform, we d love to hear from you. Qualification : Masters degree in Finance, Economics, or CA

Position: Management Accountant Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. With 60+ ventures across financial services, education, health, and marketing sectors, our global ecosystem including Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin provides access to world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Staying optimistic and adaptable amid challenges. Teamwork: Collaborating to elevate and support each other. Innovation: Constantly seeking better solutions and improvements. Deliver Results: Committing to quality and meeting promises. Commercial Awareness: Making financially sound decisions and optimizing value. Role Overview The Management Accountant will provide essential management accounting support to senior leadership, ensuring robust financial controls and compliance with company policies. This role is a platform for experienced finance professionals aiming to advance their career by managing key financial processes in a dynamic, high-growth SaaS environment. Key Responsibilities Prepare monthly management accounts including P&L, balance sheet, cash flow statements, and variance analyses within deadlines. Perform monthly revenue recognition and reconcile balance sheet accounts. Accurately report project revenues and support sales pipeline forecasting. Develop financial forecasts, including P&L and working capital, aligning with FP&A standards. Build and maintain financial models focusing on SaaS-specific metrics for forecasting, budgeting, and planning. Conduct in-depth variance analyses and deliver actionable insights to improve financial performance. Support annual budgeting processes with various departments to set challenging, realistic targets. Identify trends, risks, and opportunities from financial data, presenting clear recommendations to stakeholders. Assist with financial evaluations of new initiatives, pricing strategies, and investments. Drive continuous process and reporting improvements using technology. Ensure compliance with local GAAP, VAT, and regulatory requirements. Opportunity Join Blenheim Chalcot to influence the financial strategy of cutting-edge GenAI-enabled tech ventures. Work closely with senior leaders in India and the UK, owning full financial operations while contributing to critical business decisions in a fast-paced, evolving landscape. About You CA/ACCA/CIMA qualified. Minimum 2+ years experience in finance roles, ideally in FP&A or financial business partnering. Experience in SaaS or technology-driven companies preferred. Expert in Excel: advanced formulas, pivot tables, conditional formatting, and financial modelling. Comfortable navigating ambiguity and rapid changes typical of fast-growing SaaS businesses. Excellent stakeholder management and communication skills, able to explain complex financial info clearly. Adaptable, self-motivated, able to work under pressure and meet tight deadlines. Strong analytical mindset, with ability to convert data into meaningful business insights. Good command of professional written and spoken English. Commitment to continuous learning and development. If you re ready to elevate your finance career in an innovative, tech-driven environment, this role offers a unique and exciting opportunity to grow and make an impact. Qualification : CA/ACCA/CIMA qualified.

Quantitative Data Analyst Location: Mumbai About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT s collaborative mindset which enables us to solve the most complex challenges. QRT s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. We are looking for an exceptional Quantitative Developer / Analyst to join the Data Search & Analytics team. In this role, you will work directly with the Research and Trading desks to improve their productivity and efficiency. Your future role within QRT This team is integral to the firm s success. As such, your responsibilities will include: Sourcing, designing and onboarding new datasets according to trading desks priorities Becoming an expert on QRT s internal tools to help the relevant desks efficiently, using data in production of trading systems Proactively solving data related problems in order to minimize time to production Managing the full lifecycle of data sourcing projects, which includes data acquisition/exploration/engineering, prototyping and production Your present skillset Advanced programming experience in Python. C/C++, C# is a plus 3+ years of experience as a Data Engineer/Analyst/Scientist Prior experience working with commodities data is a must Post-Graduate degree in Data Science, Computer Engineering, Mathematics or Statistics Capacity to work with autonomy within a global team (researchers and data engineers) Experience with Bloomberg/Reuters data ecosystems A keen interest in financial markets, data analysis, and programming Fast learner, intellectual curiosity, problem solver Ability to work in a high-performance, high-velocity environment Excellent communication skills, both written and verbal QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Job Title: Customer Success Manager Cybersecurity Location: Mumbai, Maharashtra, India Department: Customer Success | Full-Time About CloudSEK At CloudSEK, we re on a mission to build the world s fastest and most reliable AI-driven cybersecurity technology. Founded in 2015 and headquartered in Singapore, we ve grown rapidly to become one of India s most trusted cybersecurity product companies. Our proprietary AI and ML-powered platform offers real-time detection and resolution of digital threats across various internet sources. CloudSEK s product suite includes: XVigil: Digital Risk Protection Platform BeVigil: Attack Surface Monitoring Tool SVigil: Contextual AI for Supply Chain Risk Monitoring We re proud recipients of multiple accolades, including: NASSCOM-DSCI Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award $7M Series A funding led by MassMutual Ventures Join us as we redefine digital risk management across the globe. Role Overview: Customer Success Manager Cybersecurity We are looking for a Customer Success Manager (CSM) with a strong background in cybersecurity to manage strategic customer accounts and ensure they realize maximum value from CloudSEK s solutions. You ll be the primary point of contact for clients, combining your relationship management skills with technical cybersecurity expertise to deliver an outstanding customer experience and drive retention, engagement, and growth. Key Responsibilities Account Management Serve as the main liaison for a portfolio of strategic enterprise clients Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to align customer goals with product capabilities Visit clients at least twice a year to strengthen relationships and understand evolving cybersecurity needs Cybersecurity Expertise Provide expert insights on threat intelligence, data leak prevention, and digital risk protection Act as a trusted cybersecurity advisor, interpreting threat data generated by CloudSEK s platforms Work closely with client security teams to optimize product usage and threat response Customer Engagement Build strong relationships with key stakeholders including CXOs and CISOs Cultivate customer champions to support advocacy and referrals Deliver customized threat intelligence reports and collect feedback for continuous improvement Revenue Growth and Retention Identify upsell and cross-sell opportunities within assigned accounts Drive on-time subscription renewals and ensure Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) targets are met Support the sales team with referrals and client expansion strategies Product Adoption & Feedback Ensure 100% utilization of subscribed features and solutions Conduct regular configuration and usage reviews Gather client feedback and contribute to product roadmap planning Operational Excellence Maintain accurate account records using CRM tools Share knowledge internally through documentation, training, and internal presentations Ideal Candidate Profile 5+ years of experience in Customer Success, Account Management, or Cybersecurity consulting Strong understanding of cybersecurity principles, digital risk management, and threat intelligence Excellent communication and relationship management skills Proven track record in driving customer satisfaction, retention, and account growth Ability to manage multiple accounts and prioritize tasks effectively Tech-savvy, detail-oriented, and driven by customer outcomes Bonus Points If You Have Experience conducting onsite meetings and business reviews Knowledge of Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) metrics Experience analyzing cyber threats and delivering value-based recommendations Perks & Benefits at CloudSEK Competitive compensation and performance incentives Flexible working hours and a vibrant office culture Free food, unlimited snacks, and beverages Regular team events, music sessions, and creative showcases An opportunity to make a real-world impact in a fast-scaling cybersecurity company Join CloudSEK Empowering the Future of Cybersecurity If you're a customer-focused professional with a passion for cybersecurity and client success, we d love to meet you. At CloudSEK, your work will protect global digital assets while you grow with a world-class team. Apply now and be part of our journey to secure the digital world.

Job Title: Project Manager - Internal Audit (IA) Location: Mumbai, India Experience: 5+ Years Summary: We are seeking an experienced Project Manager - Internal Audit to lead and manage internal audit engagements for top-tier clients. This role demands a deep understanding of the internal audit lifecycle, risk-based auditing, regulatory compliance, and audit transformation. You will play a key role in executing audits, engaging with stakeholders, and driving continuous improvement through data-driven audit analytics and technology enablement. Your Future Employer: A rapidly growing consulting and technology services firm delivering transformative solutions across risk, finance, compliance, and operations for global clients. You will work in a high-performance environment that values innovation, collaboration, and professional development. Key Responsibilities: Lead Internal Audit Projects: Manage internal audit engagements end-to-end, from planning to reporting, ensuring alignment with risk-based internal audit methodologies. Audit Design and Execution: Develop audit calendars, define audit scopes, and create customized work programs for different business functions, driving efficiency and effectiveness. Deliver Quality Reports: Produce high-quality audit reports with actionable insights, and drive continuous audit and monitoring practices to ensure organizational compliance. Leverage Technology: Use audit tools like MetricStream and SAP for executing audit procedures and conducting advanced audit analytics. Stakeholder Collaboration: Engage with key stakeholders to communicate audit findings, ensure timely resolution of issues, and ensure compliance with professional standards. Key Requirements: Experience: 5-8 years of experience in internal audit, risk advisory, or consulting, with a strong focus on audit transformation. Expertise: Solid understanding of internal audit setup, delivery, process reviews, and regulatory compliance. Technical Skills: Hands-on experience with tools such as MetricStream and SAP for audit execution and reporting. Project Management: Strong project management skills with a proven ability to engage and manage stakeholders effectively. Certifications: Professional certifications such as CA, CIA, CISA, or CPA preferred, along with in-depth knowledge of IIA standards and ethical practices. What s in it for You: Lead impactful audits for top-tier clients across multiple industries. Be part of a fast-growing, innovation-driven consulting firm with opportunities to shape its future. Gain exposure to the latest tools and practices in audit transformation and regulatory compliance. Fast-track career progression with ample leadership opportunities. Work in a collaborative and dynamic environment that fosters continuous learning and development.

Job Title: Tech Lead (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 7 to 10 years Openings: 2 What You Will Do: Lead the design and development of scalable, high-performance AI/ML solutions. Define and implement AI/ML architecture and best practices across the team. Guide and mentor the AI/ML team in model development, optimization, and deployment. Work with large datasets to preprocess, analyze, and extract meaningful insights. Develop and optimize deep learning, NLP, and computer vision models. Architect end-to-end AI/ML pipelines, including data collection, model training, and deployment. Implement MLOps practices for continuous integration, deployment, and monitoring of ML models. Leverage cloud platforms (AWS, Azure, GCP) to deliver scalable AI/ML solutions. Collaborate with cross-functional teams to understand business challenges and deliver impactful AI-driven solutions. Stay abreast of the latest advancements in AI/ML and drive innovation within the team. What Qualifications You Will Need: Experience: 7-10 years in AI/ML development, with hands-on experience in designing and architecting AI/ML solutions. Technical Skills: Strong programming skills in Python. Expertise in deep learning, NLP, computer vision, and recommendation systems. Strong knowledge of data engineering, feature engineering, and automation of data pipelines. Experience in deploying AI/ML models on cloud platforms (AWS, Azure, GCP). Familiarity with big data technologies (Spark, Hadoop) and database management (SQL, NoSQL). Proven ability to build and manage end-to-end production-grade AI services. Strong understanding of AI systems architecture. Ownership of solution quality, including functional, technical, performance, and compliance aspects. Hands-on experience with MLOps practices for continuous integration and deployment of ML models. Focus on leveraging AI to improve business outcomes. Deep interest in staying updated with the latest trends in the AI/ML field. Leadership mindset with the ability to guide and mentor developers. Experience with data pre-processing for structured and unstructured data (text, audio, video). Familiarity with document processing, Vision AI, and Audio AI. Expertise in building AI agentic systems using Langchain and Rasa. Experience with AI chatbots and voicebots. Familiarity with DevOps and CI/CD pipelines on cloud platforms (AWS, Azure, GCP). Experience working in Agile SDLC with an iterative development mindset. Strong logical, analytical, and creative problem-solving skills. Qualification : Any Graduate / Post Graduate

Job Overview: Account Executive at Google Company Overview: Google is a global leader in advertising solutions, offering cutting-edge products that help businesses of all sizes grow. The Google Customer Solutions (GCS) team is responsible for helping small and medium-sized businesses (SMBs) optimize their advertising strategies and drive long-term success. As an Account Executive, you ll play a pivotal role in shaping the business growth of Google s clients by offering personalized, data-driven solutions and building strong, trusted relationships. Responsibilities: Client Relationship Management Develop and maintain relationships with C-level executives of your assigned portfolio of clients, understanding their business needs and goals. Be a trusted consultant, offering strategic advice and actionable insights to help clients optimize their advertising investments. Strategic Advertising Solutions Anticipate how decisions are made at the executive level, uncover the business needs of customers, and design tailored strategies to help them achieve their advertising goals. Understand and leverage Google s full range of product offerings (including search, display, video, and mobile advertising) to create impactful advertising strategies that reach a wide audience. Business Growth & Planning Manage a portfolio of clients alongside account managers to consistently meet and exceed business objectives. Establish and execute multi-quarter plans for sustainable business growth. Regularly assess business drivers, identify opportunities for expansion, manage risks, and optimize the customer s advertising strategy for long-term success. Collaboration & Mentorship Collaborate closely with peers, account managers, and cross-functional teams to drive business growth. Coach colleagues and share best practices within the organization to elevate skills and foster customer success. Performance & Results Prioritize delivering an exceptional sales experience to customers, focusing on achieving both short-term goals and long-term growth. Review performance metrics, refine strategies as needed, and adjust based on ongoing insights and data. Qualifications: Minimum Qualifications: Bachelor s degree or equivalent practical experience. At least 5 years of experience in sales, advertising, or marketing. Preferred Qualifications: Strong knowledge of traditional and online marketing strategies, with a focus on digital advertising products. In-depth understanding of the local market with a sharp analytical skill set. Ability to think critically about complex issues and provide recommendations and actionable plans for business growth. Proven experience in managing multiple projects with a wide range of internal and external stakeholders. Demonstrated relationship-building skills, particularly with C-level executives. About the Role: As an Account Executive, you will serve as the primary point of contact for a set of Google s key clients. You will help them shape their advertising strategy to ensure they reach new customers, build long-term relationships, and grow their businesses. You will use your knowledge of digital advertising and market trends to identify and seize opportunities, driving the success of both Google and your clients. In this role, you will have the opportunity to make a direct impact on your client s growth by helping them optimize their advertising campaigns and strategies. You will work closely with internal teams and external clients to create tailored solutions that deliver outstanding results. If you re a results-driven individual with a passion for helping businesses grow, this role offers an exciting opportunity to influence the success of SMBs worldwide through Google s powerful advertising solutions. Apply Now and take the next step in your sales career with Google! Qualification : Bachelors degree or equivalent practical experience.

Description The Talent Acquisition Partner MedTech will lead the execution of recruitment initiatives that enable the acquisition of top talent required to meet strategic objectives in their assigned business/geography that will provide J&J with a competitive recruiting advantage. You will influence, lead outcomes and communicate closely with hiring managers by sharing standard processes and using a consultative, employee and customer-focused approach to understand their needs and ensure the effective attraction, assessment, selection, and development of a high performing, diverse, and sustainable talent pipeline to drive business in alignment with organizational and functional HR strategies. They will advocate for best-in-class candidate experience to ensure the acquisition of high calibre talent at all levels through the full lifecycle recruiting process by effectively using new technologies to locate, engage, and attract prospective candidates. You will shape, connect and lead resources to deliver on key projects. You will maintain confidentiality and operate with poise and integrity in a sophisticated, high-profile and rapidly changing environment. Finally, you will drive organizational dedication and accountability to deliver operational excellence, business focus and overall development of our people. Key Responsibilities: In this exciting role you will: Work on the complete end to end recruitment process with Hiring Managers, Local HR and other collaborators for management level by setting clear expectations, managing risks, following up and setting clear deadlines and responsibilities. Influence and empower managers to use appropriate behavioural and competency-based interview methodology and coach Hiring Managers or Teams on interviewing and candidate assessment techniques. Manage talent data and translate into our talent story with external elements like market data and insights. Use insights to develop, launch and sustain the creation of the Talent Sourcing plan that will ensure the Company is finding extraordinary talent. Lead the whole candidate experience to ensure that the sourcing, recruiting, offer, onboarding and communication processes run smoothly contributing to a positive candidate experience and to the employer equity. By driven function, understand and implement Johnson & Johnson business priorities, workforce planning outcomes, regional current and future capability requirements as well as any specific talent challenge by translating a business strategy. Demonstrate an agile approach by embracing new technologies in the end-to-end recruiting process to create and implement sourcing strategies, build sustainable candidate pipelines, increase the effectiveness of services while improving the customer experience, driving increased quality of hire, decreasing time to fill, enabling process excellence in recruiting and fostering a talent advisor approach with customers and teams. Provide offer package recommendation to line managers. Ensure data integrity by accurately and timely encoding of all information in the recruitment technology. Run all recruitment reports ensuring accuracy and submission in a timely manner and that the recruitment process flow follows agreed service level agreements. Qualifications - External Preferred Qualifications A minimum of a Master's degree in Management/ Tier2 Business Schools/ MBA is preferred A minimum of 8 years of HR/ Recruiting experience is preferred. Must have the ability to work effectively in an agile environment, use new technologies, handle multiple projects and daily ad-hoc operational activities. Demonstrated capability in recruiting for a wide variety of roles and levels in multiple functions required. Experience in high-volume recruitment for large scale initiatives is strongly preferred; Agency recruitment experience is preferred. Strong business acumen across multiple functions is required. Proficiency in the use of social media use (i.e., LinkedIn/job boards etc.) and software like MS Word, Outlook and Excel is required; experience with Workday or a similar applicant tracking system and with a talent relationship management system is preferred. Strong capability in talent scouting, direct sourcing of candidates, assessing, hiring, and managing talent as well as developing an impactful, diverse and sustainable talent pipeline is required Knowledge of HR recruitment practices including but not limited to compensation, global mobility, employment law, interviewing and sourcing strategies required. Excellent written and verbal communication abilities as well as formal presentation and facilitation skills are required. Strong at understanding Talent Acquisition data (LTI, PowerBI, PPT, Tableau, etc.) Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Adobe: At Adobe, we re changing the world through digital experiences. We provide everyone from emerging artists to global brands with everything they need to design and deliver exceptional digital experiences. We empower people to create beautiful and powerful images, videos, and apps, while transforming how companies interact with customers across every screen. We re committed to hiring the very best talent and creating an exceptional workplace where everyone is respected and has access to equal opportunities. We believe new ideas can come from anywhere in the organization, and the next big idea could be yours! The Challenge: The Digital Strategy Group (DSG) partners with C-level leadership at Adobe s Enterprise customers to drive customer-experience transformation and digital innovation strategies. Through Adobe s digital benchmarking, industry insights, customer journey mapping, and organizational assessments, we provide high-impact recommendations to help our customers thrive in the digital age. As Adobe continues to accelerate its growth in the India market, we re looking for a Digital Strategy Principal to lead strategic engagements in India. In this role, you will collaborate with DSG Industry Practice leads across APAC particularly in Financial Services, Retail, Travel, and Government sectors bringing senior leadership and executive presence to the market. Role Overview: As a Digital Strategy Principal in India, you will lead and support strategy engagements with both existing and potential Adobe customers. You will bring deep, real-world knowledge of digital transformation to help clients across sectors drive business growth, enhance customer experience, increase brand awareness, reduce costs, and improve productivity. You will lead a team of experts (spanning digital marketing, customer-experience design, digital analytics, and value modeling) to analyze, interview stakeholders, develop insights, identify use cases, and model commercial value. Your role will also involve delivering findings and actionable recommendations, showcasing the value Adobe solutions bring to various industries. As a thought leader, you will be responsible for staying at the forefront of trends in digital innovation, use cases, business modeling, and industry research. Key Responsibilities: Engagement Leadership: Lead digital strategy engagements, advising clients on strategies for digital transformation, innovation, and leveraging Adobe solutions to create tangible value. Team Collaboration: Work with cross-functional teams, including digital marketing, analytics, and customer-experience experts, to deliver high-impact insights and recommendations to clients. Executive Relationships: Build and nurture relationships with C-suite executives, helping to identify opportunities for transformation and drive impactful change. Thought Leadership: Present at key industry events, Adobe conferences (e.g., Experience Makers), and external speaking engagements. Lead thought leadership initiatives with marketing to expand Adobe's influence in the market. Business Development: Partner with sales and marketing teams to identify new opportunities, accelerate sales pipelines, and close deals. Facilitate customer workshops (Design Thinking or Strategic) to support visioning and planning. Practice Development: Contribute to the growth of Adobe s DSG practice by creating best practices, benchmarking, and knowledge-sharing initiatives. External Representation: Represent Adobe externally as an expert in digital transformation, innovation, and value management within your industry. What You Need to Succeed: Educational Background: MBA or an equivalent advanced degree. Relevant Experience: Significant experience in the marketing function at a leading company, or in top-tier management consulting or digital agency roles. Expertise in at least one of the following industries: Financial Services, Retail, Travel, or Government. Digital Strategy Expertise: Proven track record in creating digital or marketing strategies, with an understanding of the technologies and tactics necessary for execution. Executive Communication: Strong executive presence, with the ability to advise, engage, and inspire senior executives. Analytical Excellence: Exceptional problem-solving, research, and analytical skills, with a talent for synthesizing complex information. Clear Communication: Ability to convey complex ideas clearly in both written and verbal forms, and strong presentation skills. Curiosity and Learning: A high degree of intellectual curiosity and the ability to quickly absorb and apply new concepts. At Adobe, you ll be part of a world-class team in an inspiring environment that has received multiple "best places to work" awards. We re committed to fostering an atmosphere where everyone is encouraged to grow, with our unique Check-In approach to feedback. If you're ready to build your career at a leading digital company, Adobe is the place for you. Adobe is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristics. Qualification : MBA or an equivalent advanced degree.

Job description About this role About this Role At the heart of BlackRock, the largest investment management firm in the world, is the Aladdin Product team. Being a member of Aladdin Product means working with the industry s thought leaders to build innovative and forward-looking products that shape the financial markets. We build next-generation technology that changes the way global investment firms manage their investments. Sitting at the intersection of business and technology, Product Managers work closely with Aladdin developers and other stakeholders to innovate, conceptualize, design and pilot new capabilities to simplify our clients biggest problems. As a Product Manager passionate about Aladdin Accounting, you will be responsible for leading, managing, and executing on our product vision. About Aladdin & Aladdin Accounting Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin exists so that every financial professional can understand investment decisions and act with clarity. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. Aladdin Accounting extends the scope of Aladdin, providing our clients a single, front-to-back investment platform with comprehensive investment accounting. The platform builds a connective tissue for thousands of users investing worldwide. Key Responsibilities: Define best practices for investment accounting processing Communicate accounting concepts to internal and external (client) stakeholders Work closely with Aladdin Accounting and product build teams to efficiently build workflows Analyze and research accounting data, working with partner teams to mitigate client challenges Explain accounting calculations to internal and external stakeholders Configure and establish system elections, client ledgers, and accounting elections Lead with a data driven mindset that tracks and measures usage and metrics to advise product strategy and deployment strategy Be a market structure expert - stay attuned and be ahead of industry, market, and technology trends to build opportunities for BlackRock and better serve our clients Desired Qualifications: 3-7 years of work experience in the financial services industry, Chartered Accountant (CA) is a plus Full professional proficiency in written/spoken English Experience with a variety of accounting standards (e.g., IFRS, US GAAP, Local GAAPs) as they pertain to investment accounting Experience using OMS / Accounting systems and/or successful track record in technology implementations of investment software Experience with accounting processes including reconciliation, ledger/trial balances, income analysis, accounting elections or accountinginterfaces/reporting. Deep understanding of asset classes (Securities, Alternatives, Mortgage Loans, or Derivatives) Well-organized with the ability to prioritize with a hands-on approach, ability to schedule and manage tasks effectively, conflict resolution, problem solving, risk management Familiarity with product and software development lifecycles is a plus Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

Job Title: Data Collection Transformation Senior Associate Location: Mumbai Experience: Relevant experience in data acquisition, ESG data management, process automation, and data quality. Company: MSCI About MSCI: MSCI is a global leader in decision-support tools and services for the investment community. With over 50 years of expertise in research, data, and technology, we help clients understand key drivers of risk and return, enabling them to build more effective portfolios with enhanced transparency. At MSCI, we foster a culture of innovation, high performance, and inclusion, empowering our people to grow their careers through continuous learning and a wide range of internal mobility opportunities. Your Team: The ESG Data Collection team plays a critical role in acquiring, validating, and maintaining high-quality ESG data that powers MSCI s ESG products. As part of this team, you will work at the forefront of MSCI s ESG transformation agenda, driving projects that enhance data quality, scalability, and automation to meet the evolving ESG landscape and its growing importance in global financial markets. Your Key Responsibilities: Collaborate with internal ESG Research and Technology teams to design and operationalize data collection processes aligned with evolving ESG and Climate frameworks. Work on electronification of ESG policies and principles by converting them into structured, operational data definitions. Develop data collection templates and translate them into implementable data models. Conduct hands-on research and analysis of company disclosures to support scalable data collection solutions. Analyze collected and third-party datasets to detect patterns and trends, enabling development of automated anomaly detection frameworks. Design and implement contextual/thematic QA checks to strengthen data quality controls, leveraging historical data correction patterns. Collaborate with technology teams to build NLP-driven data extraction models (leveraging both traditional methods and LLMs) to automate identification and extraction of relevant ESG facts from disclosures. Help establish and optimize new data collection processes while ensuring seamless integration with existing workflows. Deliver high-quality data aligned with MSCI methodology, service-level agreements, and regulatory requirements. Contribute to creating methodology and SOP documentation, embedding data and content expertise into internal processes. Drive process automation by developing tools and systems for automated data quality diagnostics, reducing manual intervention. Build dashboards and reports to visualize data quality metrics, identify outliers, and provide data-driven recommendations to stakeholders. Partner with internal stakeholders, including downstream teams, Research, and Product teams, to understand data requirements and ensure seamless delivery. What We re Looking For: Strong analytical mindset with a keen attention to detail. Hands-on experience with Python/SQL for data analysis and process automation; exposure to Machine Learning/RPA is a plus. Experience working with visualization tools such as Power BI. Advanced Excel skills, with the ability to manipulate and analyze complex datasets. Self-starter with strong problem-solving abilities, capable of working in unstructured environments. Strong collaboration and communication skills, with comfort working across hierarchies, functions, and geographies. Previous experience in Financial Services, Technology, or Business Analysis, ideally with exposure to ESG data. Basic understanding of financial markets and asset classes; ESG knowledge would be a significant advantage. Preferred Qualifications: Bachelor s or Master s degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field. Certifications in ESG, Sustainable Finance, or Data Analytics are a plus. What We Offer: Transparent compensation and comprehensive benefits tailored to your location. Flexible work options and access to cutting-edge technology. A culture of learning and development, with access to LinkedIn Learning Pro and Learning@MSCI. Clear career progression paths with opportunities for internal mobility and leadership development. A global network of talented colleagues, supported by inclusive Employee Resource Groups like Women in Tech, Climate Action Network, and more. Qualification : Bachelors or Masters degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field.

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.

Role: Senior Hindsighting Manager Function/Department: Retail Risk Experience: 5-10 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: We are seeking a Senior Hindsighting Manager to lead the credit hindsight review process for retail banking products. The role involves evaluating underwriting decisions, ensuring compliance with internal policies and regulatory guidelines, and identifying gaps to enhance credit risk frameworks. The ideal candidate will be responsible for conducting detailed reviews, publishing hindsight reports, and collaborating with senior management to drive strategic improvements. Key Responsibilities: Hindsight Review & Credit Assessment: Design and implement the hindsight review framework for retail loan products (PL, BL, Mortgage, UC, CV, EH, KCC, etc.). Conduct detailed evaluations of approved loan accounts to ensure alignment with credit policies and risk parameters. Identify and highlight process deviations and underwriting gaps to improve decision-making accuracy. Compliance & Risk Governance: Assess adherence to RBI regulations and internal compliance policies. Ensure all loan approvals align with banking guidelines, risk appetite, and industry standards. Provide actionable recommendations to mitigate risks and improve portfolio quality. Reporting & Insights: Publish hindsight reports, dashboards, and performance scores for senior management. Track trends and provide insights to enhance underwriting effectiveness. Maintain thorough documentation of findings, policy deviations, and recommendations. Stakeholder Collaboration & Process Enhancement: Work closely with Risk, Operations, and Policy teams to drive process improvements. Recommend enhancements to credit policies and underwriting frameworks based on hindsight findings. Capture and share best practices to strengthen overall risk management capabilities. Preferred Skills & Attributes: Strong understanding of retail credit underwriting across multiple loan products. Experience in credit risk assessment, portfolio monitoring, and policy compliance. Analytical mindset with the ability to interpret data and generate insights. Proficiency in reporting tools (Excel, SQL, Power BI, Tableau, etc.) is a plus. Strong communication and stakeholder management skills. Opportunity to play a critical role in strengthening risk governance. Work in a dynamic and data-driven banking environment. Exposure to high-impact projects and collaboration with senior leadership. If you have a strong background in credit risk, underwriting, and regulatory compliance, we invite you to join our team and contribute to enhancing our retail risk management framework! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA