AND Technical Strategy Jobs in Gurgaon

DevOps Architect Location: Gurgaon Experience: 4 6 years Employment Type: Full-Time Role Overview We are looking for an experienced and forward-thinking DevOps Architect to join our team in Gurgaon. The ideal candidate will have deep expertise in cloud infrastructure, automation, CI/CD pipelines, and monitoring tools. You will play a critical role in shaping and maintaining the DevOps architecture, ensuring scalability, reliability, and efficient service delivery across the development and operations ecosystem. Key Responsibilities Lead and manage CI/CD pipelines and continuous deployment strategies. Oversee build and release processes, provisioning, capacity planning, and reporting. Ensure high system availability, performance, and reliability using robust monitoring and alerting practices. Work with development and operations teams to understand technical requirements and convert them into actionable backlogs. Implement DevOps and SRE best practices to streamline workflows and improve overall system efficiency. Maintain and scale infrastructure using Kubernetes, Docker, and other container orchestration tools. Administer Unix-based systems, automate tasks using Python or Shell scripting. Manage and monitor tools such as ELK, Prometheus, Nagios, GitLab, and Jenkins. Collaborate within an Agile development environment. Support database systems, including both SQL and NoSQL. Required Skills & Qualifications 4 6 years of experience in DevOps or cloud architecture, primarily on AWS. Strong background in both development and operations functions. Proficiency in containerization and orchestration using Kubernetes and Docker. Experience with monitoring and logging tools: ELK Stack, Prometheus, Nagios. Familiarity with CI/CD tools like GitLab and Jenkins. Hands-on Unix/Linux system administration. Proficient in scripting with Python and/or Shell. Experience working in Agile environments. Knowledge of SQL and NoSQL databases. Work on modern DevOps architecture in a cloud-first environment. Collaborate with high-performing cross-functional teams. Opportunity to influence infrastructure strategy and automation at scale. Be a part of a forward-looking, innovation-driven culture.

Job Title: Advance Engineer Vehicle Networks Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. At CNH Industrial, we re breaking new ground to sustainably advance the vital work of farmers and builders worldwide. From alternative power solutions to precision productivity technology, our innovative products help feed and shelter a growing global population. Join our collaborative global team where your skills help drive customer success and innovation. Job Purpose As an Advance Engineer in Vehicle Networks, you will guide the team on technology application and standardization of technical processes. You will share product knowledge, keep updated on emerging technologies, and assist in implementing technical strategies. Mentoring team members on process adherence and tool usage, managing stakeholders, and actively participating in cross-functional meetings are key parts of this role. Taking ownership of your area of scope and handling complex tasks will distinguish you. Key Responsibilities Deliver network functional and diagnostic projects. Develop and maintain system architecture documentation for design reviews. Manage Symbol Libraries and maintain signal/message dictionaries. Ensure adherence to and actively drive industry standards (SAE, ISO). Support continuous development process improvements. Mentor and guide team members on tools, software, and processes. Experience & Skills Required 5 to 10 years experience in off-road machinery requirements, operations, and electronic specifications (for experienced profiles). Ability to work within an offshore team with an open and collaborative mindset. Agricultural or off-road machinery engineering background preferred. Strong knowledge of CAN networks, SAE / J1939 / ISO11783 standards. Proficient with tools such as Vector CANDB++ (Admin version), CANoe or CANalyzer, BUS Master. Ability to interpret specifications and test reports to address network issues. Understanding of ECU architectural designs. Preferred Qualifications Master s or Bachelor s degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering. Special interest in communication technologies (CAN, J1939) and engineering process support. Fluent in English. Dynamic international career opportunities. Inclusive, respectful, and collaborative work culture. Flexible work arrangements. Comprehensive benefits including savings & retirement plans, tuition reimbursement, parental leave, adoption assistance, fertility & family building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : Masters or Bachelors degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering

Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field

Job Title: AI/ML Team Lead Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is committed to advancing the vital work of farmers and builders worldwide. Our cutting-edge solutions from alternative power sources to precision technology drive productivity while caring for our planet. Join a collaborative global team passionate about innovation and customer success. Job Purpose Lead the design, development, and deployment of advanced AI/ML and Generative AI solutions to drive innovation and business value. Act as the technical and strategic leader shaping AI initiatives, ensuring scalable and ethical architectures aligned with business goals. Manage cross-functional collaboration and communicate complex concepts clearly to drive adoption. Experience in both POCs and production-grade AI solutions is essential. Key Responsibilities Generative AI Leadership Architect and deploy GenAI solutions such as chatbots, intelligent document processing, code generation, content summarization, and personalization. Customize and fine-tune foundation models (GPT, LLaMA, Claude, Mistral) for domain-specific applications. Evaluate and integrate GenAI frameworks (LangChain, Semantic Kernel, LlamaIndex, Transformers). Implement prompt engineering and retrieval-augmented generation (RAG) pipelines at scale. Technical Strategy & Execution Define and execute a Generative AI roadmap aligned with business goals. Collaborate with product, engineering, and business teams to prioritize AI use cases. Lead POCs and pilots validating AI ideas before scaling. Ensure secure, ethical, and governed deployment of AI systems. Team Leadership & Mentorship Lead, mentor, and grow a team of AI/ML engineers and researchers. Establish best practices in model development, experimentation, and deployment. Foster a culture of continuous innovation and learning in GenAI. Platform & Infrastructure (Azure Focus) Deploy and operationalize models on cloud platforms, especially Azure AI services (OpenAI on Azure, Azure ML, Azure Cognitive Search). Manage GenAI infrastructure including vector databases, inference endpoints, and GPU resources for performance and cost-efficiency. Utilize MLOps practices for lifecycle management and reproducibility. Experience Required 8+ years in AI/ML roles with 2+ years focused on Generative AI. Proven hands-on experience with foundation models (GPT-4, Claude, LLaMA) and tooling ecosystems. Proficient in Python and AI/ML libraries such as PyTorch and Hugging Face Transformers. Deep knowledge of prompt engineering, RAG, LLMOps, and model fine-tuning. Experience with vector databases like FAISS, Pinecone, Weaviate, or Azure AI Search. Familiarity with enterprise AI integration via APIs, plugins, and cloud deployment. Preferred Qualifications Bachelor s, Master s, or PhD in Computer Science, Machine Learning, AI, or related fields. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility & family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial innovate for a sustainable future and help build better lives.

Job Summary: Associate, Technical Application Support Location: Gurgaon, India Department: Operations Group Division: S&P Global Market Intelligence Role Overview: As an Associate in Technical Application Support, you will be a key technical consultant supporting S&P Global s Channels Data Delivery solutions. You will work closely with global product specialists, sales teams, and external customers to deliver high-quality technical assistance around product deployment, configuration, performance tuning, and troubleshooting. Your expertise will bridge customer environments and our data delivery products, ensuring smooth integration into mission-critical workflows. Key Responsibilities: Provide deep technical support for Channels Data Delivery products, including Xpressfeed Loader deployment and configuration. Assist with sizing, deployment, troubleshooting, and performance tuning in client environments. Partner with pre- and post-sales teams to support client needs and opportunities. Drive innovation by proposing automation and efficiency improvements in support processes. Monitor evolving product features, participate in strategy discussions, and contribute to product testing. Act as the voice of the customer by relaying feedback for product enhancements. Support client implementations, upgrades, migrations, and ongoing technical operations. Who You Are: Education: Degree in Computer Science, Information Systems, or equivalent experience. Experience & Skills: Strong troubleshooting and problem-solving skills with attention to detail. Hands-on experience with software deployments, Windows/Linux OS, and SQL querying. Familiarity with cloud environments (AWS, Azure, or Google Cloud), especially AWS EC2 and RDS/Aurora. Comfortable leading client-facing technical discussions. Preferred: Knowledge of finance, capital markets, and database administration (SQL Server, Oracle, PostgreSQL). Experience with FTP, proxies, network and security protocols, and data integration techniques. Familiarity with Agile/SCRUM and product development lifecycle. What You ll Gain: A dynamic role interacting directly with clients and global teams on enterprise-level financial data products. Exposure to the evolving landscape of financial markets and technology-driven data solutions. Opportunities for career growth through continuous learning, skill development, and cross-functional collaboration. Access to competitive benefits supporting your health, well-being, and financial future. About S&P Global Market Intelligence: S&P Global Market Intelligence provides trusted data, insights, and technology solutions that empower customers to make informed business decisions. Our team is dedicated to excellence, integrity, and innovation in delivering essential intelligence to global markets. Qualification : Degree in Computer Science, Information Systems, or equivalent experience.

Product Manager Location: Gurugram, India Type: Full-Time Experience: 2 5 Years Category: Product Management About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software provider for financial advisors. Our SaaS platform empowers top financial planners to help millions of Indians achieve their investment goals. From enabling portfolio rebalancing to handling large-scale transactions daily, our tools drive better financial decision-making. If you re excited about building solutions that shape the future of investing, this is the place for you. Role Overview We are looking for a strategic and user-focused Product Manager to join our growing team. You will be responsible for defining product strategy, leading cross-functional initiatives, and shaping the roadmap for key modules of our fintech platform. This is a great opportunity for someone with strong analytical skills, a passion for solving real-world financial problems, and experience managing SaaS products. Key Responsibilities User Advocacy: Deeply understand and represent user needs throughout the product lifecycle. Strategy & Roadmapping: Define and evolve strategy for core product modules, ensuring alignment with company vision. Product Vision: Craft a compelling product vision and rally stakeholders around it. Prioritization & Execution: Prioritize features based on user feedback, business impact, and technical feasibility. Collaborate closely with product owners and engineering teams to drive execution. Market Analysis: Monitor the competitive landscape, track industry trends, and gather actionable customer feedback. Lifecycle Ownership: Own the product lifecycle from ideation to launch, iteration, and end-of-life decisions. Required Experience & Skills 2 5 years of core Product Management experience, preferably in a fintech or SaaS environment. Solid understanding of agile methodologies and product lifecycle management. Proficiency in product management tools such as JIRA, Trello, or Asana. Strong analytical, research, and documentation skills. Demonstrated ability to think strategically, make data-informed decisions, and manage competing priorities. Excellent communication and stakeholder management skills. Bachelor s degree in Engineering (B.Tech/BE) or equivalent professional experience. Perks & Benefits 5-day work week with flexible hours. Free group medical insurance (coverage up to 3 Lakhs) for all permanent employees. Complimentary financial planning consultations with certified professionals. Personalized guidance to begin and improve your own investment journey. A collaborative and high-growth work culture with regular team events and learning opportunities. At Investwell, you ll get to lead products that directly impact the financial well-being of millions. You'll collaborate with talented developers, designers, and stakeholders in a culture that encourages ownership, innovation, and continuous learning. Qualification : Bachelors degree in Engineering (B.Tech/BE) or equivalent professional experience.

Senior Product Manager Location: Gurugram, India Job Type: Full-Time Category: Product Management About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is a leader in enterprise software for financial planners in India. We partner with top financial advisors to enable prudent financial planning for millions. Our product suite helps advisors rebalance investments, execute lakhs of transactions daily, and ensure clients meet their financial goals. Join us to be part of a company revolutionizing how millions invest. Key Responsibilities Understand and represent user needs effectively across product teams. Develop and continuously improve strategy for core product modules. Assess key problems the product solves and drive the product roadmap and lifecycle. Define a compelling vision for the product and align stakeholders around it. Prioritize features and capabilities in collaboration with product owners and cross-functional teams. Monitor market trends, gather customer feedback, and perform competitive analysis to inform product decisions. Lead large-scale product initiatives, ensuring alignment with business goals and customer needs. Required Experience & Skills Minimum 5 years of core Product Management experience, preferably in fintech. Proven success managing complex, large-scale product initiatives focused on financial transactions and multi-asset integrations. Strong technical acumen and ability to collaborate closely with engineering teams to deliver seamless user experiences. Exceptional analytical skills, adept at translating data into actionable insights. Excellent communication and stakeholder management skills. Experience working in fast-paced, agile development environments. Perks & Benefits 5-day workweek with flexible working hours and regular office events. Group medical insurance coverage up to 3 lakh for all permanent employees. Complimentary financial planning consultations tailored to your life stage. Support and guidance for starting or advancing your personal investment journey.

Job Title: Software Architect (Java) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a global leader in SecurityTech, delivering trusted solutions in Digital Security, Financial Platforms, and Currency Technology. Our innovative products help secure physical and digital currencies worldwide. Join us in shaping the future of secure payments and cash management. Role Summary As a Software Architect (Java), you'll lead the architectural design and evolution of Compass Cash Center, our market-leading cash center workflow platform used globally by central banks, commercial banks, and cash-in-transit businesses. You'll drive the design and implementation of enterprise-grade Java solutions with a focus on Spring Boot microservices and Hibernate ORM. Collaborating closely with international cross-site teams, you'll guide technical decisions and ensure high software quality. Key Responsibilities Deeply understand functional and non-functional requirements to deliver high-quality, scalable, and maintainable solutions. Define and maintain the product s overall architecture in collaboration with architects and teams based in Gurugram and Munich. Collaborate with product management, engineering, and business analysts to shape the product roadmap and technical strategy. Provide technical leadership and mentorship to Scrum development and test teams, ensuring proper mapping of requirements to architecture and design. Assist in customer projects by reviewing solution designs and providing expert technical advice. Investigate new technologies, tools, and standards aligned with organizational roadmaps. Maintain architecture, coding standards, and best practices to ensure consistency and quality. Ensure solutions meet performance, scalability, security, usability, and maintainability standards. Develop proof of concepts (PoCs) to validate design assumptions and evaluate risks. Lead code reviews, uphold high software quality, and troubleshoot complex technical issues. Participate in continuous process improvement initiatives and foster a culture of professionalism and innovation. Required Skills & Qualifications Bachelor s or Master s Degree in Computer Science or related field. 10+ years of experience with Java frameworks and tools, particularly in enterprise environments. 8+ years of experience with the Spring Framework and deployment to application servers such as Wildfly or WebSphere. Strong background in software architecture, object-oriented analysis, design, and development of multi-tier distributed applications. Extensive experience with design patterns, component-based web frameworks (Wicket, Angular, Blazor), web services (SOAP, REST), messaging systems (JMS, ActiveMQ, IBM MQ), and SOA. Solid knowledge of unit and integration testing concepts and frameworks. Proficient with version control systems (Git), CI/CD pipelines (Azure DevOps), and tools like GitHub Copilot. 5+ years experience with RDBMS (Oracle, SQL Server) and ORM technologies (JPA, Hibernate), including SQL optimization. Experience with Agile software development methodologies. Excellent written and verbal communication skills; experience working in international, multicultural teams. Bonus skills: familiarity with C#/.NET and Python ecosystems. At G+D, our most valuable asset is our people. We offer a diverse, inclusive, and professional environment that inspires innovation and continuous learning. By joining us, you ll contribute to securing billions of people worldwide, working alongside talented colleagues across the globe. Your work will have a meaningful impact on the future of payments and security technologies. Qualification : Bachelors or Masters Degree in Computer Science or related field.

Manager, gTech Ads Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 11+ years of experience in developing customer relationships and working with digital media or advertising/marketing solutions 5+ years of experience in team leadership, including mentoring and developing talent Preferred Qualifications Proven experience collaborating across organizational boundaries to align resources and strategies Familiarity with offline media, Brand Lift studies, and marketing measurement and attribution methods Strong understanding of media industry trends and challenges relevant to Google's strategic positioning Exceptional communication and problem-solving skills, with ability to present to executive audiences Skilled in using data and insights to drive business decisions and long-term strategy About the Role As a Manager in gTech Ads, you will lead a high-performing team that delivers media and technical services across Google s advertising products. Your team will work with clients ranging from small businesses to large enterprises, providing strategic guidance and tailored support that drives marketing success and ROI. You ll collaborate closely with Sales, Product, and Engineering to enhance support models and improve product experiences. gTech Ads is the bridge that connects Google s advertising innovation to practical value for customers through thoughtful service, operational excellence, and technical consulting. Your role will ensure that customer needs inform our solutions while growing the impact and capability of your team. Responsibilities Build and lead business strategy in collaboration with senior stakeholders across teams Oversee a team of digital media specialists focused on client success and campaign excellence Guide team performance through strategic mentorship and coaching Support individual growth through career development planning, skills training, and performance evaluation Use data insights to drive business decisions, improve support outcomes, and inform product improvements Qualification : Bachelors degree or equivalent practical experience

Job Title: Product Designer II UI/UX Location: Gurugram, Haryana (Onsite, 5 days/week) Working Hours: 12 PM 9 PM IST Experience: 2 4 Years | Department: Product & Design Employment Type: Full-Time About Spyne At Spyne, we are transforming how cars are marketed and sold using the power of Generative AI. What began as a bold idea to automate automotive visuals has evolved into a full-stack AI-first automotive retail ecosystem. Backed by $16M in Series A funding from top investors like Vertex Ventures and Accel, we re rapidly expanding across US and EU markets with our industry-first AI products, including Studio AI and Retail AI. Over the past 15 months, we ve experienced 5X revenue growth, with ambitious plans to scale 3 4X more this year. Now, we re leading the next wave of GenAI innovation, building AI-powered tools for sourcing, pricing, 360 imaging, CRM, and Agentic AI for dealerships. About the Role: Product Designer (UI/UX) We re looking for a talented and passionate Product Designer II to join our dynamic Product & Design team. This role is perfect for someone who wants to blend design thinking with cutting-edge AI, AR, and VR technologies to create impactful, user-first experiences for our global automotive partners. You ll play a pivotal role in shaping intuitive digital products, owning the design process end-to-end, and influencing the future of automotive retail. What You ll Do Lead UI/UX Design: Design end-to-end user experiences with intuitive, accessible, and visually compelling interfaces. Build for Emerging Tech: Design for AI, AR, and VR integrations in products that push boundaries and redefine user engagement. Create & Iterate: Develop wireframes, user flows, high-fidelity prototypes, and final visual assets using tools like Figma. Collaborate Cross-Functionally: Work closely with Product Managers, Engineers, and Data Analysts to translate ideas into functional, user-centric solutions. Align Design with Business Goals: Ensure design strategy meets key product and user outcomes. Leverage Data for Design Decisions: Analyze user behavior, feedback, and market trends to iterate effectively. Contribute to Design Systems: Build, scale, and maintain reusable components and design guidelines. Stay Ahead of Trends: Continuously explore emerging tools, patterns, and technologies in design and AI. What You ll Bring Experience & Education Bachelor s degree in Design, Human-Computer Interaction, or a related field 2 4 years of hands-on UI/UX design experience, preferably in a B2B SaaS environment Technical Skills Proficiency in tools like Figma, Sketch, and Adobe Creative Suite Experience designing for AI or automation-driven products is a strong plus Knowledge of AR/VR design principles and ability to create user flows for immersive experiences Familiarity with component-based UI systems and responsive design Soft Skills Strong problem-solving and analytical mindset Excellent communication and collaboration skills across technical and non-technical teams Detail-oriented with a user-first approach to design Comfortable working in fast-paced, iterative, and agile teams At Spyne, we go beyond just offering a job we offer a chance to create real impact in a high-growth AI startup. What You ll Love: Performance-Driven Growth: High-impact role with rapid career progression Health & Life Insurance: Comprehensive GMC, GPA, and GTLI coverage Learning & Development: Access to LinkedIn Learning, mentorship, and AI-driven projects Office-First Culture: Collaborate, learn, and build alongside a high-energy team Diverse & Inclusive Environment: One of the best male-female ratios in AI tech Be Part of the Future of Automotive AI If you re passionate about designing next-gen digital experiences and want to be part of a fast-moving, innovation-driven team, we d love to hear from you. Apply now and help shape the visual future of automotive retail. Qualification : Bachelors degree in Design, Human-Computer Interaction, or a related field

Job Title: Partner Development Manager (Microsoft Azure) Location: Gurugram, India Company: Builder.ai About Builder.ai At Builder.ai, we're revolutionizing software development, making it accessible to anyone no matter their technical expertise, budget, or background. Our mission is to simplify the software-building process and we've already helped thousands of entrepreneurs, small businesses, and major global brands such as BBC, Makro, and Pepsi to achieve their software goals. With offices across EMEA, APAC, and the Americas, and over $450 million in funding from investors like QIA and Microsoft, we are driving innovation on a global scale. Builder.ai is growing rapidly, and there s never been a better time to be part of our journey. Our team is diverse, collaborative, and talented, united by a shared belief in unlocking human potential through software. We encourage experimentation and provide endless opportunities for learning, growth, and progress. Life at Builder.ai At Builder.ai, you re not just filling a role. We believe every position offers unlimited opportunities to challenge the status status quo and drive positive change. Whether you are experimenting with new ideas or taking a leadership role, you'll be empowered to make an impact. We offer a culture of collaboration where your differences are celebrated. You ll join a global team that s passionate about improving how software is built. Perks include: Private healthcare Discretionary pay or commission schemes Stock options in a $450 million funded company Generous paid leave and trips abroad #WhatWillYouBuild and we can t wait to find out! About the Role We are seeking a Partner Development Manager to take charge of our strategic alliance with Microsoft, with a specific focus on Microsoft Azure. This pivotal role will be based in Gurugram, and will allow you to have a significant impact on our marketplace and ecosystem business. As our Microsoft Partner Manager, you ll be responsible for: Managing & Cultivating Relationships: Oversee and nurture our strategic relationship with Microsoft, with a focus on expanding Builder.ai s presence within the Azure ecosystem. Growth Strategy: Develop and execute strategies to drive revenue growth by aligning with Microsoft s go-to-market initiatives. Ecosystem Development: Foster a thriving network of partners that complement Builder.ai s offerings on Azure. Revenue Impact: Work on collaborative initiatives aimed at revenue growth and scaling Builder.ai s Azure Marketplace presence. This role is perfect for someone with a strong background in cloud or SaaS partnerships and who thrives in a high-impact, market-making environment. What You ll Do Build Strategic Partnerships: Lead our relationship with Microsoft Azure to ensure Builder.ai s continued growth and success in this critical ecosystem. Go-to-Market Initiatives: Drive initiatives alongside Microsoft to build and grow revenue through the Azure Marketplace. Influence & Revenue Growth: Work closely with Microsoft to influence their ecosystem and grow Builder.ai s presence within their offerings, creating new market opportunities and driving increased profitability. Lead Cross-functional Collaborations: Collaborate with sales, marketing, engineering, and product teams to align with Microsoft s business goals. Market Leadership: Be the face of Builder.ai at events, partner conferences, and with key stakeholders to establish us as a market leader within the Azure ecosystem. Experience: 10+ years in cloud, SaaS, or Application Development partnerships, specifically with a focus on Microsoft Azure or similar cloud services. Self-Starter: Ability to work independently and have an insurgent mindset someone who thrives in creating new routes to market and drives the business forward. Market-Making Mentality: Capable of changing the balance sheet of a partner and leading them to higher growth and profitability. Collaborative: Able to work across teams, including sales, marketing, and technical teams, to execute strategies and align with partner goals. Adaptable: Willing to work in various capacities whether standing at a booth, cold-calling prospects, or developing strategic partnerships. Bonus: Knowledge of custom application development is beneficial but not required. Benefits Compensation: Discretionary variable pay or commission schemes. Equity: Stock options in a $450 million Series D funded company. Work-life Balance: Hybrid working, 24 days annual leave + public holidays, and time off between Christmas and New Year. Family Perks: 2 Builder family days each year and generous referral bonus scheme. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Joining Builder.ai means being part of a high-growth company where your efforts have a direct impact on shaping the future of software development. With strong support from Microsoft and a focus on cloud-based innovation, this is an exciting opportunity to build partnerships that will revolutionize the way businesses develop software globally.

Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.

Sr. Manager / Manager - Taxation Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company in India that empowers travelers to plan, book, and manage trips across rail, air, buses, and hotels. Through cutting-edge technology like AI, machine learning, and data science, ixigo helps travelers make smarter travel decisions. The company has expanded through its acquisitions of ConfirmTkt and AbhiBus in 2021 and is now one of the Top 10 most downloaded travel apps globally (as per data.ai in 2022). Job Description As the Sr. Manager / Manager of Taxation, you will be responsible for overseeing and managing the company s tax strategy, ensuring full compliance with Indian tax laws and international regulations (where applicable). You will also focus on optimizing tax efficiency and driving proactive tax strategies to support business growth. This is a key leadership role where you will liaise with tax authorities, regulatory bodies, and cross-functional teams to ensure seamless tax operations. Key Responsibilities Tax Strategy & Compliance: Oversee the preparation and filing of Income Tax and GST returns to ensure compliance with Indian tax laws. Ensure timely and accurate filing of consolidated state, local income tax returns, and business-related filings. Develop and implement strategic tax planning across corporate and state taxes. Tax Audits & Reporting: Manage and facilitate income tax audits, preparing responses and creating schedules. Lead and ensure timely completion of tax audits, coordinating the gathering of information from the tax team. Monitor legislative and regulatory tax law developments and communicate their effects proactively to management. Process Improvement & Team Management: Identify and implement opportunities to streamline and improve tax processes within the company. Lead and mentor the tax team, fostering their professional growth and driving engagement to enhance team performance. Manage the preparation of tax computations for audits on a quarterly basis. Cross-Functional Collaboration: Liaise with various business teams to evaluate the compliance impact of new transactions and provide guidance to stakeholders. Review business contracts and suggest tax-related clauses that ensure good governance and compliance. Regulatory & Tax Planning: Stay ahead of changes in tax legislation and proactively adapt strategies to capitalize on tax-related changes. Provide support in statutory audits and other special tax projects. Qualifications Must-Have Skills & Experience Education: Chartered Accountant (CA) or equivalent professional qualification. Experience: A minimum of 6 years of experience in tax management, specifically in corporate, individual, or partnership taxation. Strong experience in e-commerce industry tax handling, especially in the context of Indian direct and indirect tax laws. Experience in handling tax for a listed company is highly preferred. Technical Skills: In-depth knowledge of tax compliance procedures for companies, particularly in income tax, GST, and state/local taxes. Strong analytical and research skills, with the ability to drive process improvements and implement best practices. Project Management: Ability to manage multiple tax-related tasks efficiently while meeting deadlines. Strong organizational and prioritization skills, both for managing tasks independently and overseeing team members. Collaboration & Communication: Strong ability to work with cross-functional teams and communicate tax strategies and their benefits to stakeholders. Strong communication skills, with the ability to explain complex tax issues to non-experts in a clear and concise manner. Key Behavioral Traits Leadership: Lead by example and mentor your team members to enhance their effectiveness and engagement in their roles. Detail-Oriented: An eye for detail and high standards of quality in all tax-related processes and deliverables. Adaptability: Ability to manage and thrive in a dynamic and fast-paced environment, with flexibility to adapt to regulatory changes. Career Growth: A chance to be part of a fast-growing company and contribute directly to its tax strategy. Collaborative Culture: Work in a dynamic, startup-like environment where collaboration and initiative are valued. Impactful Role: Play a critical role in shaping the tax strategy and compliance of a leading travel-tech company. Competitive Compensation: Competitive pay and benefits package.

Job Description: Quality Assurance Analyst (QA) The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls or email responses to assess associates communication, technical accuracy, customer service performance, and conformity to company policies and procedures. Roles and Responsibilities: Auditing of calls and complete analysis of service requests. Sharing One-on-One Feedback with agents based on audits. Works with the Operations team to develop the overall process improvement strategy and quality plan. Monitoring if the Customer Care Executive (CCE) has used the right telephone etiquette, followed appropriate hold procedures, and provided a proper resolution for the customer s request. Highlighting issues as per the quality parameters. Sharing daily reports and Quality Scores with the team. Participating in internal & external calibration sessions with Quality/Operations. Extensive experience working as a Quality Analyst in the BPO/KPO Sector. Experience: Total Experience: 1+ Years Working Days: 6 Days Working Education: Any Graduate Skills: Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment.

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

Job Title: Account Solutions Engineer Meet the Team Cisco s Global Service Provider (GSP) organization integrates Solution Sales, Services Sales, Service Delivery, and SP Engineering to support over 90 leading service providers worldwide. Our team is at the forefront of emerging technologies such as Software-Defined Networking (SDN), Cloud, and the Internet of Things (IoT). As an Account Solutions Engineer, you will play a critical role in pre-sales technical engagement, combining deep technical expertise with strategic sales to help major service providers leverage Cisco s cutting-edge networking solutions. Your Impact In this role, you will be responsible for designing and delivering tailored network solutions for Service Provider Accounts using Cisco s advanced technologies, including: MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Key Responsibilities: Developing customized network solutions to address specific client challenges using Cisco technologies. Collaborating with sales teams to create compelling proposals that effectively communicate the value of Cisco s offerings. Engaging directly with clients, understanding their business needs, and aligning solutions to help achieve their strategic goals. Providing expert technical guidance in MPLS, Segment Routing, BNG, and Routing & Switching to drive solution design and implementation. Staying ahead of industry trends and Cisco product advancements to continuously enhance customer networks and drive innovation. Minimum Qualifications The ideal candidate will have 15+ years of experience in the telecommunications industry, with a strong background in designing and implementing network solutions for service providers leveraging Cisco technologies. Bachelor s degree in Engineering (BE) or a related field. Cisco Certified Network Associate (CCNA) certification. Cisco Certified Internetwork Expert (CCIE) certification. Proven expertise in Cisco networking technologies with experience in complex solution design and implementation. Preferred Qualifications Strong communication skills, with the ability to explain complex technical concepts to diverse audiences, including clients and internal teams. Strategic problem-solving abilities, identifying challenges and developing innovative solutions aligned with client objectives. Ability to work effectively across cross-functional teams, fostering collaboration across different business units. Client relationship management experience, with a focus on understanding customer needs and delivering exceptional service. Adaptability in fast-paced environments, quickly learning and applying emerging technologies to meet evolving client requirements. At #WeAreCisco, we celebrate diversity, foster inclusion, and empower individuals to unlock their full potential. Our commitment to hybrid work, learning opportunities, and a culture of innovation ensures that every employee thrives both personally and professionally. One company, many careers: We support continuous learning and career growth at every stage. A culture of giving back: Employees receive 80 hours of paid volunteer time per year, with 86% actively contributing to social causes. Inclusive Communities: One-third of our workforce participates in 30+ Employee Resource Organizations, fostering belonging and allyship. At Cisco, we power the internet, helping customers reimagine applications, secure enterprises, transform infrastructures, and achieve sustainability goals. Join us in shaping the future take the next step in your career with us! Qualification : Bachelors degree in Engineering (BE) or a related field.

Position: Junior Technical Product Strategist - Cash Management Group About the Role: BlackRock is one of the world s leading asset management firms, offering a wide range of investment management, risk management, and advisory services. The Cash Management Group, part of the Global Cash Management team, manages Prime and Government Money Market and Ultra-Short Duration Mutual Funds and Separate Accounts, focusing on capital preservation, liquidity, and yield. The team uses a risk-controlled framework to deliver investment returns based on credit, interest rate trends, and relative value opportunities. Business Unit Overview: The Cachematrix Technical Product Strategy team is part of the Global Cash Management group and works with the Cachematrix Liquidity Management platform, a SaaS-based product that powers custom trading solutions for leading financial institutions worldwide. This platform provides seamless integration with core cash management systems or operates as a stand-alone system. Your Responsibilities: Analysis and Solution Definition: Collaborate with stakeholders to gather and document business requirements. Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Business Process Requirements (BPRs). Develop and execute test strategies for User Acceptance Testing (UAT) and provide feedback for improvements. Technical Recommendation and Testing: Identify, document, report, and track defects and issues. Manage issue reporting and triage, providing timely escalation as needed. Project Execution and Support: Offer business and platform support to ensure smooth platform operations. Oversee vendor data to maintain data integrity, verify accuracy, and ensure reconciliation. Set up and oversee client data extracts for seamless integrations. Build and maintain reports, including ad-hoc and automated reports, to support business needs. Communication: Deliver support and training demos to stakeholders and document operating models and handoff processes. Manage stakeholder communication between business and development teams. Preferred Experience: 1-3 years of experience as a Business Analyst or UAT Tester. Bachelor s degree in Business Administration, Information Technology, or a related field. Strong understanding of the software development lifecycle (SDLC) and testing methodologies. Excellent analytical and problem-solving skills. Familiarity with Agile & Scrum methodologies. Industry knowledge of financial services and processes. Experience with JIRA, Confluence, Miro, Visio, Aha or similar tools. Proficiency in SQL for querying and data analysis. Experience with data visualization and business intelligence tools such as Power BI, Tableau, Adobe Analytics, or similar platforms is preferred. Familiarity with programming languages like Python is a plus. Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.

We are looking for a highly skilled Business Solution Architect specializing in Salesforce Financial Services Cloud (FSC) and OmniStudio. The ideal candidate will be responsible for designing and implementing technical solutions that align with business requirements, ensuring successful deployment within the Life and Voluntary Benefits domain. This role requires a deep understanding of Salesforce FSC, exceptional stakeholder management skills, and a strong focus on compliance and client-centric solutions. Responsibilities Ensure successful Salesforce FSC implementations by aligning business requirements with technical solutions Effectively manage stakeholders expectations and tackle scalability and performance challenges Navigate regulatory compliance issues to ensure adherence to industry regulations Strike the right balance between customized solutions and out-of-the-box functionality Collaborate with third-party vendors, engaging closely with end users and stakeholders Lead the technical vision and manage technological risks throughout projects Oversee ongoing activities, converting design concepts into practical IT operations Align IT strategy with the overall mission of the organization while analyzing business needs Monitor current technology trends to architect an effective information technology roadmap Realize technical implementation processes with a focus on client satisfaction Communicate effectively, manage stress, and maintain a proactive problem-solving approach under tight deadlines Handle multiple tasks and responsibilities with a product-oriented mindset Requirements 12 to 16 years of experience in a relevant field Profound expertise in Salesforce Financial Services Cloud (FSC) Capability to align and manage business and technical requirements within the Life and Voluntary Benefits domain Knowledge of regulatory compliance frameworks and capability to navigate related issues Excellent communication skills combined with a client-centric approach Qualifications in FSC and OmniStudio certifications Nice to have Experience in leading large-scale projects Familiarity with additional Salesforce products Understanding of advanced technical solution frameworks We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : Qualifications in FSC and OmniStudio certifications

Company Overview: American Express is committed to providing the world s best customer experience every day. The Global Servicing Group (GSG) is central to fulfilling this mission, with over 36,000 team members working across various lines of business, including Customer Engagement, Merchant Services, Credit & Fraud. Within this structure, the Global Capacity & Contact Management (GCCM) team works towards optimizing resources and maintaining consistent customer service levels globally. Role Overview: The Planning & Data Intelligence (PDI) team within GCCM plays a pivotal role in supporting global reporting and analytics. This role involves automating, standardizing, and enhancing the reporting ecosystem to enable better decision-making through data-driven insights. The role will also involve creating a more efficient process for managing large and multiple data sets and collaborating with business partners to drive the future of reporting within the organization. Key Responsibilities: Define Data Architecture Strategy: Contribute to the development of the data architecture strategy and roadmap to enhance the PDI data ecosystem. Automation & Standardization: Analyze the current reporting structure within GCCM and work towards automating and scaling it through self-service functionalities, especially using Tableau. Reporting Innovation: Collaborate with internal partners to create new reporting dashboards within Tableau and other platforms, ensuring better self-service and efficiency. Analytics & Problem-Solving: Leverage your strong analytical skills to solve both practical and theoretical business challenges, applying machine learning, data mining, and statistical analysis techniques. KPIs & Performance Metrics: Develop and manage key performance indicators (KPIs) to promote efficiency, drive awareness, and improve reporting systems across teams. Reporting to Leadership: Provide on-demand reporting and insights to senior leadership, helping them make informed decisions. Dashboard Development & Adoption: Coordinate the development and testing of new dashboards, ensuring data validation and documentation. Assist in training teams to adopt these tools effectively. Innovation & External Research: Continuously seek new ideas and innovations from external sources to bring best practices into the team s work. Required Qualifications: Educational Background: Bachelor's degree or equivalent combination of education and work experience. Technical Expertise: Expert knowledge in VBA, SQL, Cornerstone, Hive, and Python. Familiarity with workforce management KPIs and Tableau for report building is a plus. Data Analysis & Manipulation: Experience using SAS, Big Data analytics, and statistical software for data analysis and manipulation. Problem-Solving & Analytical Skills: Strong ability to perform deep dive analyses of business metrics, providing actionable solutions and recommendations. Call Center Management Expertise: In-depth understanding of call center principles and how they impact operations. Adaptability & Communication: Ability to work in a fast-paced environment with changing demands, managing multiple tasks effectively. Exceptional written and verbal communication skills in English. Collaboration Skills: Strong interpersonal skills to collaborate and influence across different organizational levels and teams. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Working Arrangements: Hybrid, onsite, or virtual options depending on role and business needs. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness & Support Programs: Access to global wellness centers and confidential counseling support through the Healthy Minds program. Career Growth Opportunities: Continuous career development and training opportunities. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelor's degree or equivalent combination of education and work experience.

Department Overview: Enterprise Data Governance & Platforms (EDGP) is a part of Enterprise Digital and Data Solutions (EDDS) and focuses on driving business growth and improving customer experience. EDGP achieves this by ensuring robust enterprise-wide data policies, governance, and a data-driven culture. It develops digital and data platforms that allow users to leverage enterprise-wide data capabilities and foster insightful customer relationships. Role Overview: The Product Owner Enterprise Data Platforms plays a crucial role in translating product strategies into detailed requirements for development by engineering teams. This includes managing product development for key enterprise data products such as the Big Data Platform (Cornerstone) and Google Cloud Platform (Lumi). The role requires collaboration with cross-functional teams to deliver innovative solutions while balancing business and technical requirements. Key Responsibilities: Product Development & Strategy Execution: Lead the product development strategy for key data platforms (Cornerstone & Lumi), ensuring they align with business objectives and the enterprise data strategy. Requirements Translation & Collaboration: Work with multiple stakeholders to convert product strategy into actionable requirements, including design, architecture, and prioritization across scrum teams. Mentoring & Leadership: Mentor product owners in eliciting user needs and aligning them with the product vision, while providing leadership and guidance to engineering teams. Solution Delivery & Feature Prioritization: Develop use cases, assess value, prioritize features and user stories, and ensure alignment with the product strategy. Program Management: Manage blocking issues, escalate problems when necessary, anticipate and balance business needs versus technical constraints, and resolve risks or changes associated with the Product Backlog. Continuous Improvement: Improve processes for operational excellence and ensure scalable solutions for data platforms. Collaboration with Cross-functional Teams: Work closely with engineers, architects, business partners, and governance teams to ensure the product meets business needs and technical requirements. Market & Tool Evaluation: Evaluate external tools and capabilities in data management, assessing their applicability to the platform. Required Qualifications: Education: Bachelor s or Master s degree in Information Technology, Computer Science, Information Security, Mathematics, Statistics, MBA, or a relevant field. Experience: 5+ years of experience in delivering business solutions across various platforms and technologies, including GCP, Big Data, PySpark, Hive, Scala, and Python. Technical Knowledge: Strong understanding of databases, SQL, data movement, APIs, and BI reporting. Agile Mindset: Experience working within a Scaled Agile Framework with an ability to adapt to new opportunities and changes. Cloud & Data Product Experience: Familiarity with Google Cloud Platform (GCP) and cloud services. Experience in data product development and implementation is preferred. Problem-Solving & Communication Skills: Strong communication, product management, and problem-solving abilities. Ability to think abstractly and address ambiguous or under-defined problems. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Work Arrangements: Hybrid, onsite, or virtual work options, depending on the role and business need. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness Programs: Free access to global on-site wellness centers, confidential counseling support, and the Healthy Minds program. Career Development: Opportunities for career development and continuous training. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors or Masters degree in Information Technology, Computer Science, Information Security, Mathematics, Statistics, MBA, or a relevant field.