Applicant Tracking Systems ATS Jobs in Bengaluru

Talent Acquisition Partner Location: Bengaluru Work Type: Full-Time About Locus Locus is a battle-tested, agentic Transportation Management System powering all-mile, all-channel logistics across 30+ countries and 350+ deployments. Our platform unifies orders, capacity, and carrier networks into a single living plan aligning planning, execution, and settlement so promises become proof. In 2025, Locus joined the Ingka Group (IKEA Retail), combining startup agility with the scale and stability of a global enterprise while continuing to operate independently. Our Global Footprint Headquartered in Bangalore, with teams across the U.S., U.K., UAE, and Southeast Asia, Locus brings together 170+ engineers, designers, and problem-solvers united by a shared mission to reinvent how the world moves goods. What We Value Global in mindset: Curious about diverse markets and ideas Driven: Energized by complex challenges Thoughtful: Analytical, creative, and intentional Adaptive: Decisive in fast-moving environments Exact in craft: Detail-oriented and committed to excellence Role Overview As a Talent Acquisition Partner at Locus, you won t just fill roles you ll help build the teams that shape our technology and culture. You ll own end-to-end hiring across critical roles and continuously experiment with sourcing strategies to strengthen Locus s employer brand in the tech ecosystem. What You ll Do Full-Cycle Hiring: Own recruitment for tech roles across Engineering, Product, Data, and related functions. Innovative Sourcing: Design strategies beyond traditional channels, leveraging communities, referrals, and creative outreach. Stakeholder Partnership: Partner closely with hiring managers to define clear hiring criteria and team needs. Candidate Experience: Deliver a seamless, human, and transparent experience for all candidates. Data & Branding: Experiment with new campaigns to increase brand visibility and analyze metrics to improve hiring quality. What You Bring 3 6 years of experience in tech hiring, preferably in a product startup or high-growth environment. Sourcing Instincts: Creativity in identifying and engaging passive talent. Storytelling: Excellent communication skills to sell a vision, not just a role. Technical Tools: Hands-on experience with ATS tools (Freshteam experience is a plus). Adaptability: High ownership and the ability to thrive in a fast-paced environment. Why You ll Love It Here You will play a direct role in shaping the future of Locus by hiring mission-critical talent within a flat structure that values autonomy, experimentation, and speed.

Talent Acquisition Partner Sales & Pre-Sales Location: Bangalore Job Category: Talent Acquisition Job Schedule: Full-Time Role Overview We are seeking an experienced Talent Acquisition Partner to manage high-volume and critical hiring for Sales and Pre-Sales Engineer roles. The ideal candidate is a proactive recruiter with deep knowledge of the competitive sales talent market, capable of building and managing a strong candidate pipeline from scratch within tight timelines. Key Responsibilities End-to-End Recruitment: Own the full lifecycle for Sales and Pre-Sales roles, including screening, coordination, and offer negotiation. Sourcing Strategy: Proactively source candidates through networking, referrals, events, and direct outreach. Stakeholder Partnership: Partner closely with hiring managers to provide pipeline insights, hiring recommendations, and regular updates. Candidate Experience: Ensure a professional and positive experience for all candidates throughout the process. Compliance: Maintain high standards of ATS documentation and process compliance. Required Skills & Experience Professional Background: 7 10 years of hands-on experience recruiting Sales and Pre-Sales Engineer talent. Stakeholder Management: Proven ability to influence hiring managers and manage expectations in fast-paced environments. Operational Excellence: High attention to detail with the ability to prioritize urgent business needs. Communication: Excellent verbal and written skills with a focus on diplomacy and professionalism. Tools: Proficient with Applicant Tracking Systems (ATS) and modern recruitment tools. Contract Details Duration: 6 months (extendable based on performance and business needs). Availability: Immediate or short notice preferred.

Recruiter / Senior Recruiter Job Category: Administrative / Support Employment Type: Full-Time Location: Bangalore Job Overview We are seeking a talented and results-driven Recruiter/Senior Recruiter to support our growing organization in sourcing and hiring top talent. The ideal candidate will have extensive experience in full-cycle recruitment, preferably in call center or healthcare settings, and excel in a fast-paced, high-volume environment. This role will be responsible for managing end-to-end hiring processes across multiple locations, ensuring a seamless candidate experience and building a strong talent pipeline. Key Responsibilities Review and analyze resumes using ATS software (UKG) and screen candidates for all open positions. Create and manage job requisitions, posting them on job portals and social media platforms (LinkedIn, Facebook, etc.). Source, schedule, and coordinate interviews with candidates and hiring managers daily. Develop accurate job descriptions in collaboration with Hiring Managers. Maintain Open Requisition Reports / MIS and provide weekly updates. Identify innovative sourcing tools and strategies to attract top talent. Build and maintain relationships with staffing agencies and headhunters to expand candidate reach. Conduct compensation discussions and prepare offer letters via UKG for candidate acceptance. Complete all new-hire paperwork and ensure a smooth onboarding experience. Continuously fill the talent pipeline even when there are no immediate open roles. Support employer branding initiatives internally and externally to enhance company presence. Education & Experience Minimum 4+ years of full-cycle recruitment experience. Master s degree in Human Resources. Proven experience in high-volume, fast-paced recruiting environments. Prior experience recruiting for call center or healthcare roles is highly desirable. Demonstrated ability to meet deadlines and work collaboratively in a team-oriented setting. Skills & Competencies Strong sourcing, screening, and candidate assessment abilities. Excellent communication, negotiation, and interpersonal skills. Proficiency in ATS tools, job portals, and social media recruiting. Ability to manage multiple requisitions and prioritize tasks effectively. High level of organization, attention to detail, and process adherence. Benefits Competitive industry compensation. Insurance coverage for self and parents/parents-in-law. Performance-linked bonus. Free office transport (pickup and drop). Free meal vouchers. Qualification : Masters degree in Human Resources

Job Title: Talent Strategy & Acquisition Founder s Staff Location: Bengaluru Role Overview To invent a breakthrough product, you first need to invent the right team. New technology demands new skills skills that don t often exist in traditional talent pools built for legacy roles. This role is about redefining talent acquisition as an act of invention, discovering and attracting talent that invests in the company s future rather than just fulfilling old demand-driven roles. Key Responsibilities 1. Role Invention & Talent Discovery Identify and define emerging roles crucial for the company s growth, blending unique skill combinations tailored for a high-tech startup environment. Conduct deep industry and market research to understand evolving skill landscapes and organizational structures that cultivate such talent. Discover unconventional and emerging sources of talent across academia, startups, and industry innovators for both technical and non-technical roles. 2. Building & Nurturing Talent Pipelines Develop long-term talent pipelines by influencing industry and educational ecosystems to groom future-ready talent aligned with the company s needs. Leverage social capital, partnerships, and community networks to continuously source and develop relevant talent pools. Collaborate with academic institutions and industry bodies to co-create programs or initiatives that prepare candidates for startup environments. 3. Employer Branding & Candidate Experience Engineering Craft differentiated branding and communication strategies tailored to diverse talent segments, addressing biases related to trends, industries, culture, and experience. Design and engineer the candidate journey meticulously at every touchpoint, ensuring a compelling and authentic perception of the opportunity and the organization. Drive corporate and talent branding initiatives that resonate with target talent groups and amplify the company s unique value proposition. 4. Augmenting Founders & Strategic Acquisition Planning Partner closely with founders to strategize hiring plans aligned with business objectives and evolving product roadmaps. Conduct market research and competitive analysis to inform talent acquisition strategies for every critical role. Lead targeted talent discovery efforts, proactively sourcing candidates who fit the organization s culture and technical vision. 5. Campus Recruitment & Evaluation Design Understand behavioral patterns and challenges unique to campus hires pre- and post-joining. Design and implement structured, rigorous evaluation journeys that align with organizational values and role requirements. Establish partnerships with educational institutions to attract and onboard top-tier emerging talent. Skills & Experience Proven expertise in strategic talent acquisition, especially within high-tech startups or emerging technology sectors. Strong understanding of evolving industry skill demands, talent market dynamics, and unconventional sourcing channels. Experience in employer branding and crafting compelling candidate experiences for diverse talent pools. Ability to conduct deep market and competitive talent research to inform hiring strategies. Excellent stakeholder management skills, comfortable working directly with founders and leadership teams. Knowledge of campus recruitment processes, candidate evaluation methodologies, and behavioral assessment techniques. Preferred Qualifications Bachelor s or Master s degree in Human Resources, Business, Psychology, or related fields. Experience in building talent pipelines through partnerships with academia and industry. Track record of success in roles involving high-impact talent sourcing and employer branding. Familiarity with talent analytics, ATS tools, and recruitment marketing platforms. Qualification : Bachelors or Masters degree in Human Resources, Business, Psychology, or related fields.

Job Title: Security Architect Identity & Access Management Location: Bengaluru, India Company: Blue Yonder Experience: 10+ years (including at least 5+ years in IAM) Education: Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field About Blue Yonder Blue Yonder is a recognized leader in AI-driven supply chain solutions, trusted by global brands to optimize their digital commerce and supply chain operations. We thrive on innovation, collaboration, and creating technology that powers smarter supply chains. As we continue to strengthen our security posture, we are seeking a Security Architect IAM to own, evolve, and safeguard Blue Yonder s identity landscape, ensuring consistent and compliant IAM controls across the organization s global footprint. Role Scope The Security Architect IAM will play a strategic and hands-on role in defining, implementing, and managing end-to-end identity and access management capabilities for Blue Yonder. This role requires deep technical expertise, leadership acumen, and a strong understanding of cloud-based identity ecosystems, ensuring secure access to critical systems and data. Key Responsibilities Define, develop, and manage a comprehensive IAM strategy, aligned with Blue Yonder s business goals, security policies, and compliance mandates. Design, implement, and enhance authentication, authorization, identity provisioning, access governance, and privileged access management (PAM) solutions, adopting best practices and industry standards. Conduct risk assessments to identify IAM vulnerabilities and define risk mitigation plans. Lead the technical implementation of IAM solutions and provide ongoing oversight to ensure operational excellence. Develop and enforce IAM policies, procedures, and standards to foster consistent security across the enterprise. Ensure IAM solutions adhere to regulatory requirements (GDPR, HIPAA, PCI DSS, SOX) and align with frameworks like NIST-CSF and ISO/IEC 27001. Integrate IAM capabilities with other security solutions (SIEM, endpoint security, etc.) for comprehensive protection. Establish and track Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for the IAM program. Stay updated with emerging threats, technology advancements, and industry trends, adapting the IAM strategy accordingly. Conduct maturity assessments and develop continuous improvement plans for the IAM service. Participate in security architecture reviews and work with enterprise architects to embed IAM controls into broader IT and product architecture. Partner with GRC teams to ensure all IAM-related risks are properly documented and managed, driving remediation where necessary. Collaborate with application development teams to ensure secure-by-design development and deployment of new applications. Required Qualifications & Experience 10+ years of overall cybersecurity experience, with at least 5+ years specifically focused on IAM. Strong background designing and implementing cloud-based IAM solutions (Azure AD, AWS IAM, GCP IAM). Proven expertise across: Active Directory, LDAP, SSO, MFA SAML, OAuth, OpenID Connect Privileged Access Management (PAM) and Identity Governance (IGA) Experience managing IAM programs across hybrid environments (on-prem & cloud). Strong understanding of: Secrets management, encryption, PKI, digital certificates Zero Trust Security models Experience identifying, analyzing, and remediating IAM-related security risks. Knowledge of regulatory requirements (GDPR, HIPAA, SOX, PCI DSS) and experience translating those into practical IAM controls. Demonstrated ability to lead complex IAM projects, collaborating across multiple business units and technical teams. Excellent communication and stakeholder management skills, capable of interacting with both technical teams and business leadership. Preferred Certifications CISM Certified Information Security Manager CISSP Certified Information Systems Security Professional Relevant Cloud Security certifications (Azure Security Engineer, AWS Security Specialty, GCP Security Engineer) Good to Have Skills Experience integrating IAM with: CI/CD pipelines and DevSecOps practices Containerized environments (Kubernetes, Docker) Exposure to distributed tracing and logging tools for IAM services. Experience automating IAM processes for provisioning, deprovisioning, and audit reporting. Be a part of a global leader in supply chain technology. Work on cutting-edge IAM technologies in a cloud-first environment. Partner with cross-functional teams to drive impactful security programs. Join a culture that values diversity, innovation, and continuous learning. Diversity & Inclusion at Blue Yonder At Blue Yonder, we celebrate diversity in all forms. Our DIVE (Diversity, Inclusion, Value & Equity) strategy ensures every associate feels included, respected, and empowered to bring their authentic self to work. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Qualification : Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field

IT Recruiter Location: Bengaluru, India Experience: 8+ years Education: Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a skilled IT Recruiter to join our dynamic team in Bengaluru. If you re passionate about sourcing, screening, and hiring top IT talent, and want to make a meaningful impact on our organization, we d love to hear from you! What You ll Be Doing Talent Sourcing & Recruitment Strategy Partner with hiring managers to understand staffing needs and create effective recruitment strategies. Source and attract qualified candidates through job boards, social media, professional networks, and referrals. Stay updated on IT industry trends, market conditions, and best recruitment practices. Screening & Interview Coordination Screen resumes and conduct initial interviews to assess candidate qualifications, technical skills, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers. Facilitate the selection process by conducting reference checks, background verification, and skills assessments. Offer Negotiation & Hiring Process Negotiate job offers and ensure a seamless candidate experience throughout the hiring process. Maintain accurate records in the applicant tracking system (ATS). Ensure compliance with hiring policies, labor laws, and company standards. What You Bring 8+ years of experience as an IT Recruiter or Technical Recruiter. Strong understanding of IT roles, technologies, and hiring trends. Excellent communication and interpersonal skills to build relationships with candidates and hiring managers. Strong organizational and time-management skills, with the ability to manage multiple hiring priorities in a fast-paced environment. Proficiency in applicant tracking systems (ATS) and recruitment software. Ability to work independently and collaboratively within a team environment. Work in a fast-growing, innovative SaaS company in the identity security space. Gain exposure to global hiring strategies in a high-tech environment. Collaborate with top industry professionals and drive business-critical recruitment efforts. Competitive compensation, benefits, and career growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you're passionate about IT recruitment and want to make an impact, apply now and join our Bengaluru team! Qualification : Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field

Introduction At IBM, work is more than a job it s a calling: to build, to code, to invent, to consult, to collaborate. We aim not just to improve things but to achieve the impossible. Are you ready to lead in this new era of technology and solve some of the world s most challenging problems? If so, let s talk. Your Role and Responsibilities As a Selection Specialist, you will be responsible for managing the end-to-end candidate selection process, working closely with hiring managers to ensure the organization hires the best talent that aligns with its goals and values. This role involves screening resumes, conducting interviews, coordinating with stakeholders, and facilitating the final selection of candidates. Key Responsibilities Collaborate with hiring managers to understand job requirements and create detailed job descriptions. Assist in defining selection criteria for various roles. Screen resumes and applications to identify qualified candidates. Utilize multiple sourcing methods (job boards, social media, networking) to attract talent. Conduct initial phone/video interviews to assess candidate qualifications and cultural fit. Schedule and coordinate interviews with the technical panel and hiring managers. Provide detailed screening feedback and recommendations to hiring managers. Required Qualifications Bachelor s Degree in a relevant field. 1 2 years of experience in recruitment, talent acquisition, or a related field. Experience in technical recruitment is a plus. Familiarity with recruitment for software skills, cloud skills, IT infrastructure, or F&O roles will be advantageous. Preferred Skills Strong understanding of selection techniques and tools. Proven communication and interpersonal skills. Ability to work independently and manage multiple priorities. Proficiency in Applicant Tracking Systems (ATS) and HR software. Qualification : Bachelors Degree in a relevant field.

Job Description: Responsible for end-to-end testing of commercial software (SaaS) and custom applications both on-premise and Cloud-hosted, ensuring the smooth and reliable delivery of software and infrastructure changes. There is also a requirement for on-call. Responsibilities: Collaborating on and Understanding Requirements: Work closely with Product Owners, Business Analysts, Scrum Masters, and Developers to understand business requirements, ensuring effective test case definition. Participate actively in scrum ceremonies to maintain clarity in progress. Test Automation & Quality Assessment: Responsible for automating functional tests using Web test automation tools, assessing application quality continuously, and reporting findings. Scope testing work through Agile estimating and planning and ensure traceability between testing and requirements/acceptance criteria. Execution & Reporting of Testing Activities: Creating and completing a variety of test cases (manual, automated, non-functional) in line with predefined testing methodologies and standards. This includes creating BDD test scenarios, validating and reporting defects, and effectively communicating test status, risks, and issues. Required Skills and Experience: Strong IT background with a consistent track record responsible for automated testing in complex software projects. Hold at least a B.Tech in computer science, information technology, or a related field, with at least 6 years of overall experience in a similar role within a large global organisation. A successful history of performing as tester in large-scale IT projects from is needed. Ability to work autonomously, with a commitment to staying abreast of the latest testing methods and standards. Proficiency in test automation programming languages (Java, C#). Experience with API and web service testing using tools like Postman, SoapUI, or REST-assured. SQL and database testing skills. Knowledge of scripting languages (JavaScript, Bash, PowerShell). Developing cross-browser and cross-platform test automation scripts. Familiarity with version control systems and the importance of code reviews. Expertise in test automation tools and frameworks (Selenium WebDriver, Cucumber, JUnit, NUnit, TestNG). Experience with CI/CD tools (Jenkins, Azure DevOps, TeamCity) and non-functional testing (performance, accessibility). Proficiency in test management and bug tracking tools (X-Ray, TestRail, Zephyr, JIRA, Bugzilla, TFS). Understanding of software development methodologies (Agile, Scrum, Waterfall) and testing phases (unit, integration, system, acceptance). Familiarity with DevOps environments. Commitment to continuous improvement and strong communication skills. Nice To Have Skills and Experience: Desireable: Testing tools like JMeter, LoadRunner, SauceLabs and Gatling. Desireable: Expericence in testing Enterprise applications like SAP, Salesforce, ServiceNow Optional certifications: ISTQB/ISEB Certified Tester - Foundation Level!; ISTQB/ISEB Advanced Level Test Automation Engineer!; Certified Selenium WebDriver Professional; Other relevant certifications in the field of test automation. In Return: At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing....

About RARE RARE is a premium personal assistant service designed to simplify life for busy professionals by saving them time, money, and effort. We offer a comprehensive range of personalized services, including: Travel Assistance: From flight bookings and visa support to tailored itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating special occasion menus. Gifting Solutions: Thoughtful gifting support, from sourcing unique items to personalized packaging and delivery. Mobility Coordination: Arranging chauffeurs, vehicle rentals, and transport solutions. Event Planning and Wellness: Assisting with event management, wellness services, and daily errands for seamless lifestyle support. By handling daily tasks and taking care of the details, RARE empowers customers to focus on what matters most be it work, family, or personal goals. Our commitment to efficiency, reliability, and personalization ensures that customers can live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking Maintain a list of uncompleted customer requests. Track issues, complaints, and unfulfilled requests identified by agents, AI, or through manual sample testing. Ensure timely closure of each tracked request. Escalation Handle complaints and escalations with corrective actions and reactive training. Recommend proactive system improvements and SOPs to enhance request completion rates and customer experience. Provide regular QA feedback to front-end agents and back-end experts. Training Deliver regular training sessions to agents. Continuously upgrade training processes using customer feedback to improve service quality. Supervision Review the performance of assigned front-end agents and provide constructive feedback. Collaborate with the concierge lead to share performance insights and suggestions for improvement. Background Requirements 5 6 years of experience in Quality Assurance roles within customer service or operational environments. Proven experience in conducting training and process audits. Familiarity with high-net-worth individuals (HNI) and the quality standards expected for personalized services. Key Result Areas (KRAs) Ensure timely closure of unfulfilled requests. Resolve complaints and escalations with corrective actions and training. Improve customer satisfaction at the request level. Recommend and implement process and SOP improvements. Provide continuous feedback and training to agents. Key Performance Indicators (KPIs) Average response and resolution times for assigned agents. Customer satisfaction scores for the agents under supervision. Frequency of QA feedback sessions with agents. Reduction in repeat issues. Training effectiveness, measured by improved agent performance. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Job Purpose and Impact The Associate Talent Acquisition Coordination Specialist will facilitate recruitment and position management processes. This includes requisition preparation, interview scheduling, travel arrangements, and coordination of new hire activities. The role also involves guiding managers through job builds, creating positions, and ensuring compliance with talent recruiting standards. Key Accountabilities 1. Recruitment Process Support Draft requisitions and post approved jobs. Schedule interviews and coordinate travel arrangements. Track and document candidate activities. Gather necessary files for contract creation. 2. Compliance and Governance Ensure adherence to talent recruiting compliance requirements. Maintain data accuracy and handle requests with governance and discretion. 3. Process Improvement Develop and refine working instructions. Support talent recruiting projects and initiatives. 4. Position Management Collect and process information for creating new positions. Act as the main point of contact for position management requests and provide updates. 5. Collaboration and Support Partner with clients and HR professionals to resolve requests. Address basic issues independently and escalate complex ones appropriately. 6. Other Duties Perform additional responsibilities as assigned. Qualifications Preferred Qualifications Education: Bachelor s degree in Human Resources or relevant certification. Experience: 3 4 years of relevant experience in recruitment coordination or HR support. Knowledge of country-specific employment laws. Proven ability to handle multiple tasks effectively. Skills: Excellent communication skills. Ability to work collaboratively and manage multiple priorities. Qualification : Bachelor's degree in Human Resource or any relevant certification

People Operations Analyst FalconX Location: Bangalore Experience: 1 3 Years Education: Bachelor s degree in Human Resources, Business Administration, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the complexities of the digital asset market. Our platform empowers clients to navigate the crypto ecosystem seamlessly, providing the infrastructure, liquidity, and tools needed for institutional strategies from start to scale. Role Overview We are seeking a People Operations Analyst to join our growing People team in Bangalore. You will be responsible for delivering a smooth, efficient, and high-quality employee experience across the full lifecycle from onboarding to offboarding while ensuring our people processes are accurate, scalable, and compliant. Key Responsibilities HR Systems & Administration Maintain accurate and up-to-date employee records and confidential staff information. Prepare and manage employment contracts, policies, procedures, and standard HR letters. Manage employee status changes such as promotions, transfers, and terminations. Identify opportunities to improve people processes, including system enhancements or policy updates. Generate and analyze HR reports to support monthly, quarterly, and annual metrics. Global Onboarding & Offboarding Coordinate pre-joining formalities, documentation collection, and system setup. Support offboarding processes, including checklists, documentation, and system updates. Ensure a smooth onboarding experience for new hires. Initiate background checks and coordinate with vendors and candidates. Recruiting Operations Maintain and update global offer letter templates in line with compensation and legal guidelines. Manage post-offer candidate engagement to ensure a positive pre-joining experience. Support Talent Acquisition on operational projects, including referral bonuses and data hygiene. General HR Support Respond to employee queries regarding HR policies, processes, or documentation. Support HR projects, audits, and initiatives aimed at improving efficiency and compliance. Required Qualifications Bachelor s degree in Human Resources, Business Administration, or a related field. 1 3 years of experience in HR Operations, People Operations, or Recruiting Operations. Strong attention to detail, organizational skills, and time-management abilities. Ability to handle confidential information with integrity. Excellent written and verbal communication skills; comfort working with global teams. Proficiency with HRIS tools, ATS systems, and Google Workspace/Microsoft Office Suite. Experience in a growth-stage startup is a plus. Proven ability to manage multiple projects and priorities in a fast-paced environment. Enable a smooth and positive employee experience across the organization. Drive efficiency and accuracy in HR operations and reporting. Partner with teams across the globe to ensure consistent, compliant, and scalable processes. Play a critical role in supporting a fast-growing organization at the intersection of finance and technology. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Solution Architect Industrial Agents Location: Bengaluru Team: Global Strategic Services Architecture Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader transforming industrial operations with cutting-edge AI and data solutions. Our key offerings including Cognite Atlas AI and Cognite Data Fusion (CDF) help industrial companies solve complex problems, improve efficiency, and make data-driven decisions at scale. Recognized as the 2024 Microsoft Energy & Resources Partner of the Year and the 2022 Technology Innovation Leader for Global Digital Industrial Platforms, we are reshaping the future of digital transformation across sectors like Oil & Gas, Manufacturing, Chemicals, Pharma, and Energy. Our Values Impact: We focus on delivering meaningful, real-world outcomes. Ownership: We take responsibility, embrace inclusivity, and step outside our comfort zones. Relentless: We pursue innovation with energy and integrity never ruthless, always responsible. Role Overview As a Solution Architect Industrial Agents, you will lead the design and development of advanced AI agent frameworks built on Cognite Data Fusion, Atlas AI, and cutting-edge generative AI technologies. You ll enable clients to deploy intelligent agents that autonomously manage and optimize complex industrial systems. This role requires deep expertise in AI, multi-agent systems, and data integration, with a focus on building repeatable, scalable, and production-ready solutions. You ll work closely with engineering, product, customer success, and global delivery teams to ensure successful implementations that create real customer value. What You'll Do Architect robust, scalable solutions that integrate Cognite platforms with AI agent frameworks. Design multi-agent systems using technologies like LangChain to solve real-world industrial problems. Lead the development of Retrieval-Augmented Generation (RAG) systems and intelligent prompt engineering. Implement and optimize vector databases (e.g., Pinecone, Weaviate, Faiss) for advanced semantic search and retrieval tasks. Guide data modeling and integration using Python, SQL, REST APIs, and Cognite s SDKs. Provide technical leadership and mentor engineers across AI and platform teams. Work with cross-functional teams to define requirements, develop prototypes, and launch production-ready solutions. Stay ahead of AI trends especially in generative AI, agent orchestration, reinforcement learning, and time series analysis. Collaborate with product and delivery teams to shape Cognite s evolving AI product suite. What You Bring 10+ years in software engineering, including 5+ years in AI and 2+ years in generative AI or intelligent systems. Proven hands-on experience with multi-agent systems (especially using LangChain or similar frameworks). Strong grasp of RAG architecture, knowledge graphs, and graph databases (e.g., Neo4j, RDF). Proficiency in Python (must-have), and optionally JavaScript or Java. Experience in vector database architecture, embedding creation, and high-performance similarity search. Deep understanding of LLMs, fine-tuning techniques, and prompt engineering. Familiarity with cloud environments (AWS, Azure), CI/CD, Docker, and Kubernetes. Strong communication and stakeholder management skills. Experience with time series forecasting models (e.g., LSTMs, ARIMA, Prophet) and real-time anomaly detection. Industrial domain experience is a plus but not required. Why Join Cognite Be part of a global team of 70+ nationalities driving the industrial AI revolution. Enjoy a flat organizational structure with direct access to leadership and decision-makers. Thrive in a modern, collaborative, hybrid work environment based in Bengaluru. Work on some of the world s most ambitious digital transformation projects. Join a culture of ownership, creativity, and continuous innovation. If you re passionate about shaping the future of industrial AI through intelligent agent systems, we want to hear from you. Cognite welcomes applicants from all backgrounds and identities.

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Job Title: Senior Software Development Test Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. As part of Cloud Software Group, Citrix is a recognized leader in VDI, Desktop-as-a-Service, and application delivery solutions, enabling the secure delivery of desktops, applications, SaaS, and web apps to any device, anywhere. Our Citrix Workspace App team works on the secure delivery of virtual apps, and we re dedicated to improving the experiences of our users worldwide. About This Team: Our Citrix Workspace App team is responsible for the secure delivery of virtual apps to users across multiple platforms. We are looking for a Senior Software Development Test Engineer who is passionate about quality assurance, automation, and continuous improvement. You will play a critical role in testing and validating the Citrix Workspace App, focusing on automating tests using tools like Selenium, Python, and the Robot Framework. You'll work in a fast-paced environment, collaborating closely with developers, product managers, and other stakeholders to ensure the product meets high standards of reliability and performance. Job Description: As a Senior Software Development Test Engineer, you will be responsible for designing, developing, and maintaining automated test frameworks and scripts for web-based software applications. Your work will be central to the success of our Citrix Workspace App by improving test efficiency, coverage, and reliability. You ll ensure that the application is of the highest quality by performing various types of testing, including functional, regression, performance, security, and integration testing. Duties and Responsibilities: Automate Testing: Develop and maintain automated test frameworks and scripts using tools like Selenium, Robot Framework, Python, PowerShell, and others. Test Automation: Automate UI, API, and integration tests to improve efficiency and coverage. Champion Automation: Advocate and implement best practices for automation testing within the team. Test Planning and Execution: Design, develop, and execute comprehensive test plans and test cases for web-based software applications. Collaborate Effectively: Work with developers, product managers, and other stakeholders to deliver high-quality products in a team-oriented environment. Self-Motivation and Independence: Demonstrate strong self-motivation, with the ability to work effectively in a team environment while being able to operate independently with limited supervision. Required Experience/Skills: 5+ years of experience in Automation Testing for web-based applications, including test frameworks and scripting languages. Strong hands-on experience in test automation frameworks and tools such as Python, Shell, Selenium, Robot Framework, PowerShell, JavaScript, CSS, HTML. Familiarity with cloud platforms such as AWS, Azure, and GCP, and understanding related technologies. Basic networking knowledge, including network troubleshooting using tools like Wireshark. Experience with CI/CD tools such as GIT, Jenkins, and JIRA. Excellent communication and articulation skills to collaborate across teams and document testing efforts. Preferred Qualifications: B.E/B.Tech or M.Tech in Computer Science or a related technical field. Innovative Culture: Be part of a leading organization at the forefront of cloud technologies. Impactful Work: Your work will directly impact the performance and quality of our Citrix Workspace App, which serves millions of users. Growth Opportunities: Join a rapidly growing team where you can continue to develop and expand your technical and leadership skills. Work with Cutting-Edge Tech: Use state-of-the-art testing tools and methodologies to ensure the highest quality of cloud-based software. Equal Opportunity Employer: Cloud Software Group is an Equal Employment Opportunity (EEO) employer and complies with all federal, state, and local laws prohibiting employment discrimination. We encourage applicants of all backgrounds to apply and offer a welcoming, inclusive workplace where everyone can succeed. Qualification : B.E/B.Tech or M.Tech in Computer Science or a related technical field.

Customer Success Manager About the Role: Customer Success Management Shopalyst offers a platform for brands to scale data-driven marketing with shoppable ads. With first-party purchase intent signals, we help brands leverage digital media with greater effectiveness and efficiency. You will be heading our customer success team who helps our customers adopt data-driven marketing at scale. Responsibilities Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response) Analyze data trends and client performance Build and Manage the operations team Provide input for product management and engineering teams Requirements Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management. Excellent communication, analytical and influencing skills. Ability to build and manage a team of associates Ability to work and succeed in a dynamic, quickly-changing environment. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience Minimum of 10 years of relevant experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.

Senior/Customer Success Executive (Ads Management) About the Role: Senior/Customer Success Executive (Ads Management) As a Customer Success Executive (Ads Management), you will work towards enhancing the customer experience throughout their journey of our product usage. This will need you to deep dive into the customer business and the software and help the customers with various insights and the right moment and enhance their product usage experience at the same time work with the product team to define various features. Communicate effectively with both internal and external senior-level management to understand customer needs. This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships. This role will be based out of Bengaluru, KA. Responsibilities Help our customers automate their digital ad activations using our Universal Ads Manager (across Social, Search, Video and Display) Leverage audience intelligence from our platform to help targeting precision in campaigns Leverage full funnel insights from our platform and help optimize campaigns Build lasting relationships with key customers and agency partners based on product advertising and service quality. Analysing and sharing reports to clients based on campaign performance. Requirements 3 6 years of experience in digital media planning and operations An understanding of campaign setup on popular platforms like Facebook, Google Ads and DV360 Strong data and analytical skills Experience in campaign management, analytics and ad serving technologies Experience in audience solutions like DMP/CDP We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience 3 6 years of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

QA Manager - Disaster Recovery Team Description Hungry, Humble, Honest, with Heart. The Opportunity We are seeking a highly skilled and motivated QA Manager to lead our Nutanix Disaster Recovery Team. The successful candidate will be responsible for ensuring the quality and reliability of our disaster recovery solutions built on Nutanix technologies. In this role, you will not only manage a dedicated QA team but also own and drive end-to-end feature qualifications. About the Team At Nutanix, you will be joining the Disaster Recovery and Backup team, a dynamic and collaborative group of over 30 members across more than 50 locations. Our team thrives on innovation and excellence, fostering an environment where everyone can contribute ideas, share expertise, and grow together. You will report to the Senior Manager of the team, who is committed to supporting your growth and success. This role follows a hybrid work model, with an expectation of working from the office at least three days a week. There are no travel requirements for this position, allowing you to focus entirely on your team, projects, and personal development. Your Role Hire, mentor, and manage a high-performing QA team. Encourage learning and skill development within the team. Motivate and lead software engineers to achieve top performance. Continuously refine processes and best practices to enhance team efficiency. Ensure the timely delivery of high-quality software releases. Lead and drive quality efforts for features owned by the team. Conduct requirement and design reviews for new features. Design high-level test approaches and implement detailed test plans. Debug and identify root causes of complex product issues. Continuously improve test case efficiency and testing strategies. Design and maintain scalable automation frameworks. Own the overall health and quality of assigned features. What You Will Bring Bachelor s or Master s degree in Computer Science or a related field. 8-10 years of relevant industry experience. Proven experience as a QA leader, preferably in Storage, Backup, and Disaster Recovery domains. Track record of leading technical QA teams focused on distributed systems. Experience designing complex test plans and automation strategies. Hands-on experience with automation development in Python. Strong debugging and root cause analysis skills. Knowledge of Core Storage, Virtualization, File Systems, Block/Object Storage, Disaster Recovery, and Backup. Familiarity with Linux systems and virtualization platforms such as VMware, Hyper-V, and KVM. Excellent collaboration and communication skills, including working with development, product management, and cross-functional teams. Work Arrangement Hybrid: This role follows a hybrid work model, combining remote flexibility with in-person collaboration. Most roles require being in the office at least 2-3 days per week, although specific team requirements may vary. Your manager will provide additional team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants are considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected category. We hire and promote based solely on qualifications. Nutanix is committed to fostering an inclusive workplace where everyone can do their best work free of discrimination or harassment. Reasonable accommodations will be provided for applicants and employees with disabilities. Qualification : Bachelors or Masters degree in Computer Science or a related field.

Job Title: Performance Engineer (Full Stack) Location: Pune, India Company: Blue Yonder Experience: 4 to 9 years Education: Bachelor s Degree in Computer Science, Engineering, or a related field About Blue Yonder Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider, recognized by Glassdoor as one of the Best Places to Work. We design innovative solutions that power intelligent supply chains and transform global commerce. We are seeking a talented and experienced Performance Engineer with expertise in Java, Spring Boot, React, and open-source technologies. If you have a passion for clean code, automation, and performance engineering, we want you on our team. Scope of the Role You will play a critical role in the engineering team, working hands-on to design, develop, test, and optimize performance for Java-based applications deployed both on-premises and on-cloud. This role involves close collaboration with developers, testers, and stakeholders to ensure performance requirements are met and bottlenecks are eliminated. Key Responsibilities Develop quality software according to clean code principles and Blue Yonder standards. Write effective performance test cases and develop automation utilities for performance testing. Collaborate on the design and development of skeleton/stub components for successful integration testing. Analyze performance test results, report defects, and document findings through comprehensive performance test reports. Participate in design reviews, ensuring performance considerations are built into application architecture. Mentor junior team members in performance testing best practices. Gather and validate Non-Functional Requirements (NFRs) from customers and stakeholders. Proactively participate in project status meetings and offer performance-related insights. Technical Environment Performance Testing Tools: JMeter (expertise required) Programming: Java, Data Structures, Shell Scripting Operating System: Linux (Ubuntu preferred) Monitoring Tools: Telegraph, InfluxDB, Grafana Diagnostics: Thread dump analysis, GC log analysis, Heap dump analysis Architecture: Microservices, REST APIs, Reactive Applications Cloud: Azure (or equivalent cloud platforms) Must-Have Skills 4-9 years of experience as a Performance Tester/Engineer on Java-based applications. Expertise in JMeter for performance test automation. Strong understanding of performance metrics for certifying Java applications. Deep knowledge of Linux performance commands and shell scripting. Experience with application monitoring tools like Telegraph, InfluxDB, Grafana. Strong analytical and problem-solving skills with a proactive, self-motivated work style. Excellent communication skills (both written and verbal). Good to Have Skills Hands-on development experience with Java and Data Structures. Familiarity with SQL and databases. Experience with application servers such as Tomcat or Netty. Knowledge of REST API design and testing. Exposure to Azure or other cloud platforms. Experience with distributed tracing (Zipkin, etc.). Hands-on with data analysis tools like Python/R and Kafka. Experience with Glowroot and Flame Graphs for diagnostics. Familiarity with Hazelcast, Redis, or other IMDG (In-Memory Data Grid) solutions. Understanding of E-commerce and Retail domain is a plus. Hands-on experience with Cassandra or other NoSQL databases. Basic understanding of Kubernetes architecture and administration. Collaborate with a global team working on cutting-edge supply chain solutions. Be part of an inclusive, innovative, and diverse workplace. Work on modern technologies and drive impactful performance optimizations. Opportunities to learn, grow, and mentor others in your area of expertise. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, we foster an inclusive environment where everyone belongs. We encourage applicants from all backgrounds to apply and contribute to our diverse community. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or a related field

Job Title: L2 Support Lead Cloud Native Microservices Location: Pune, India Company: Blue Yonder Experience: 5+ years Education: Bachelor s Degree in Computer Science, Engineering, or related field About Blue Yonder Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider, recognized by Glassdoor as one of the Best Places to Work. We specialize in cloud-native solutions that power intelligent supply chains and optimize commerce for some of the world s biggest brands. We are seeking a highly motivated and hands-on L2 Support Lead to oversee production support for cloud-native microservices-based commerce solutions deployed on Azure and GCP. Scope of the Role You will lead and mentor an L2 support team, responsible for triaging production issues, resolving functional and technical defects, and working closely with cross-functional engineering teams. Your focus will be on delivering best-in-class support to global customers, while ensuring the team continuously enhances its technical capabilities. Key Responsibilities Lead the L2 Support team, guiding associates in technical analysis, issue triage, and defect resolution. Act as a hands-on technical mentor, helping junior and mid-level team members grow their technical and product knowledge. Perform root cause analysis for functional and technical production issues, ensuring timely resolution. Support cloud-native microservices for Commerce customers, deployed on Azure and GCP. Participate in backlog grooming, sprint planning, stand-ups, and retrospectives, contributing to team direction and prioritization. Collaborate with product engineering teams, providing feedback and improvement recommendations from a supportability perspective. Ensure the team maintains strong documentation practices for knowledge sharing and future reference. Drive a continuous improvement mindset, identifying opportunities to enhance processes, automation, and response times. Foster a customer-first culture by ensuring timely, clear communication with internal and external stakeholders. Technical Environment Languages & Frameworks: Java, Spring Boot Architecture: Microservices, Event-Driven, Multi-Tenant, Scalable, and Resilient Cloud Platforms: Azure & GCP Other Technologies: Kubernetes, Kafka, Elasticsearch, Cassandra, MongoDB, Snowflake Version Control & Deployment: GIT, Rest API, OAuth Minimum 5+ years of experience with Spring Boot and Kafka in production support or engineering roles. Proven experience leading small to mid-sized teams for technical and product support in a cloud-native environment. Strong hands-on knowledge of microservices architecture running at scale on cloud platforms like Azure, GCP, or AWS. Solid understanding of caching frameworks (e.g., Hazelcast, RabbitMQ). Experience with cloud deployment processes and monitoring solutions. Strong troubleshooting and root cause analysis skills. Excellent communication skills to engage with global stakeholders. Understanding of product implementation processes and support best practices. Good to Have Experience in working on Commerce or Retail solutions. Exposure to log aggregation and distributed tracing tools. Ability to script/automate repetitive tasks to improve operational efficiency. Be part of a global, collaborative team working on innovative supply chain and commerce solutions. Work with the latest cloud technologies in a fast-paced, agile environment. Opportunity to mentor and shape the next generation of support engineers. Thrive in a workplace that values diversity, inclusion, and continuous learning. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, we embrace diverse perspectives and foster an inclusive culture where every voice is valued. We encourage applicants from all backgrounds to apply and contribute to our innovative, collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or related field

About the Role: Under general supervision, the Special Product Solutions Specialist supports Self-Directed Brokerage (SDB), Conversions, Deconversions, Account setup, customer queries, and other assigned products. This position performs a wide variety of functional tasks, including independently investigating and resolving issues, handling special projects, and coordinating activities between internal departments and outside parties while minimizing risk to the company and providing excellent customer service. Essential Functions: Product Administration Tasks/Projects: Manages daily processes between Empower and other investment providers, effectively using available resources to independently resolve a variety of issues with all levels of clients and partners. Coordinates and administers service agreements with outside investment providers. Manages assigned investment/brokerage conversions for all lines of business. Leads the entire SDB In-Kind, SDB account setup, and PEP MEP account setup process, including participant and plan-level quality control, reconciliation, providing clear timelines, frequent updates, and serving as the contact for questions and issues. This may include contact with RM and CSM and other stakeholders and/or contra brokerage firms. Executes the delivery of a variety of transition tasks, stabilizing the task, acting as a knowledge master, and providing process improvement ideas. All tasks listed in the existing Statement of Work will be performed as part of the BAU. Plan Block ownership (by Alphabet, Core only non-restricted), providing daily support for any request/inquiry. General Administration: Manages assigned service requests and processes and all assigned tasks. Documents procedures (written and automated) for internal team members and supports the Senior Analyst and Lead in creating and reviewing procedures. Assists the Senior Analyst in analyzing daily errors/rejects and manages corrections based on daily reports. Works with internal clients and external partners to troubleshoot and resolve complex issues and ensure prompt handling of any escalated issues requiring special handling through coordination with various areas within the organization, including functional processing areas, legal, sales, compliance, systems, financial control, and implementation/processing/service delivery teams. Has hands-on experience in managing multiple stakeholders and tasks and training the team as required. Proactively proposes and implements process enhancements and solutions to increase efficiencies and improve capacity. Qualifications: MBA in Finance or knowledge of accounting is preferred, with related experience in the retirement industry (401K). Must have a graduate degree in Finance and Accounting or a related field. Minimum 2-3 years of experience in SDB (Self-Directed Brokerage) or relevant business tasks like brokerage accounts. Minimum 4-6 years of relevant business experience, specifically Brokerage, Conversions, Asset transfers, new business setup, and document review. Experience in the retirement industry (401K). Knowledge of brokerage/investments and retirement plans. Strong analytical, verbal, and writing skills. Excellent multitasking and organizational skills. Advanced computer skills preferred, including Word, Excel, and Outlook, with the ability to master internal and external applications related to the role. Strong interpersonal and communication skills, with a positive attitude and a focus on a great customer experience. Outside-the-box thinking and solutions-focused. Ability to work effectively with a wide range of diverse departments and individuals, both internal and external. Must be able to work in a fast-paced environment and stressful situations. Must be able to meet deadlines, prioritizing competing priorities as appropriate. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : MBA in Finance or knowledge of accounting is preferred with related experience in retirement industry