Application Support Engineer I Jobs in Bengaluru

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Business Application Engineer (NetSuite Developer) Location: Bangalore About Tekion Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, Tekion delivers seamless, AI-driven digital experiences across the automotive ecosystem. The company employs ~3,000 people across North America, Asia, and Europe and focuses on innovation, efficiency, and a collaborative culture. Role Overview Tekion is seeking a skilled Business Application Engineer / NetSuite Developer to support and optimize enterprise systems, including NetSuite (ERP), Zip (procurement orchestration), and Concur (expense management). You will troubleshoot issues, maintain integrations, and enhance system performance to ensure seamless workflows across Finance, Procurement, and IT teams. Key Responsibilities Provide Tier 1 3 support for NetSuite, Zip, and Concur users across departments. Troubleshoot system issues, perform root cause analysis, and implement solutions. Maintain and enhance integrations between NetSuite, Zip, and Concur using APIs or middleware. Create and manage saved searches, reports, dashboards, and workflows in NetSuite. Support procurement workflows and vendor onboarding in Zip. Administer Concur configurations, including expense policies, user roles, and audit rules. Collaborate with Finance, Procurement, and IT teams to gather requirements and implement system improvements. Document system configurations, processes, and support procedures. Coordinate with vendors and third-party consultants as needed. Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. 3+ years of experience supporting NetSuite ERP. Experience with Zip procurement platform and SAP Concur. Familiarity with SuiteScript, SuiteFlow, and SuiteTalk for NetSuite customization. Strong understanding of financial processes: procure-to-pay, expense reporting, and general ledger. Excellent problem-solving, communication, and multitasking skills. Ability to manage multiple priorities in a fast-paced, high-growth environment. Preferred Qualifications NetSuite Certifications: SuiteFoundation, SuiteCloud Developer, or Administrator. Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling. Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Experience with middleware tools: Dell Boomi, Celigo, or MuleSoft. Familiarity with SOX compliance and audit controls. Experience in SaaS or high-growth environments. Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Position: Java Associate Software Engineer Job Type: Full-Time Location: Bengaluru Department: Engineering About BlueOptima: At BlueOptima, we aim to be the global leader in optimizing the performance of software engineers across all industries. Our industry-leading objective metrics in software development help large organizations build better software, faster, and at lower costs using innovative technology. With a global presence spanning four countries London (HQ), Mexico, India, and the USA we ve seen consistent growth year over year, with no external investment. Our 115+ employees represent over 34 nationalities and speak more than 25 languages, contributing to a diverse and inclusive work environment. We foster an open-minded culture, empowering our employees to craft their own success stories in a high-performance setting. Job Description: We are seeking a Java Associate Software Engineer to join our dynamic engineering team in Bengaluru. This high-impact role offers the opportunity to work as an individual contributor, taking full ownership of features from inception to delivery. You will collaborate closely with stakeholders and product managers, applying your technical skills to create real-world solutions that make a difference for our users. If you're passionate about building quality applications, optimizing performance, and working in a collaborative team environment, we d love to have you onboard! Key Responsibilities: Development & Maintenance: Design, implement, test, and maintain high-quality Java-based application software. Architecture & Design: Participate in software and architectural development activities, ensuring scalable and robust solutions. Debugging & Support: Identify and resolve application issues, and provide timely support for client queries. Task Management: Provide accurate task estimates, clearly communicate progress, and identify risks or blockers. Performance Optimization: Perform performance tuning of application code to ensure efficiency and scalability across different service levels. Customer Interaction: Collaborate with clients to address and resolve any issues or concerns reported by users. Qualifications: Essential: Education: Bachelor s degree in Computer Science or a related field. Experience: 2+ years of hands-on experience in Java development. Technical Skills: Strong understanding of Java concurrency and concurrency patterns. Experience with Spring and Hibernate/ORM frameworks. Experience building RESTful web services. Solid understanding of SQL concepts and database interactions. Desired (but not required): Familiarity with Jira, Git for version control. Experience with TestNG or JUnit for unit testing. Knowledge of web application servers and database performance optimizations (e.g., partitioning, column indexing). Understanding of design patterns and their application in software development. At BlueOptima, you will not just be writing code you ll be contributing to the future of software engineering performance. You ll have the opportunity to take on true feature ownership, collaborate with talented engineers, and drive significant changes from start to finish. With an emphasis on learning and growth, you ll constantly improve your skills in a fast-paced, supportive environment. Qualification : Bachelors degree in Computer Science or a related field

Application Engineer Location: Bangalore Department: Engineering / Customer Success Role Summary Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions. Key Responsibilities Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes. Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs. Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques. Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance. Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement. Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams. Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships. Develop technical resources including documentation, training guides, and application notes for both internal and customer use. Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings. Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials. Perform CAD modeling for client-specific applications and internal development projects. Required Skills & Qualifications 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.) Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment. Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing. Strong oral and written communication skills with the ability to explain complex technical concepts clearly. Excellent problem-solving, facilitation, and consultation skills. Awareness of technology trends and innovations in additive manufacturing. Technical Proficiencies CAD Software: SolidWorks, Fusion 360, Autodesk Eagle Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab Documentation Tools: LaTeX Programming Languages: C/C++, Python Operating Systems: Windows, Linux Education Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field. Candidates with strong industry experience in lieu of a degree may also be considered. At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development. Qualification : Bachelors degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field

Job Title: Information Security Engineer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Altisource At Altisource, we develop cutting-edge technologies and services for the mortgage and real estate industry. We re a trusted partner to 7 of the top 10 U.S. mortgage servicers, operate one of the leading real estate auction platforms, and support a cooperative with over 15% market share in the $1.8 trillion U.S. originations market. If you're passionate about cybersecurity and want to make an impact in a high-growth, tech-driven environment this is the role for you. Position Summary We re looking for a highly motivated Information Security Engineer to support our growing security operations. You will play a vital role in identifying and mitigating security risks across applications, systems, and networks. This role involves vulnerability assessments, code reviews, and automation of security tasks ensuring Altisource remains secure and compliant in a fast-paced environment. Key Responsibilities Conduct vulnerability assessments on applications, networks, and systems. Perform manual verification to reduce false positives and validate security fixes. Communicate identified vulnerabilities and recommend remediation steps to internal teams. Perform secure code reviews and assist development teams in fixing identified issues. Identify and mitigate risks throughout the software development lifecycle. Leverage commercial and open-source tools for vulnerability detection (e.g., Qualys, Nessus, Burp Suite). Assist in internal penetration testing initiatives. Develop internal tools and automate security tasks, leveraging AI where applicable. Stay updated on the latest threats, tools, and best practices in cybersecurity. Create detailed assessment reports and present findings to technical and non-technical stakeholders. Train and mentor team members on vulnerability management processes and tools. Required Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. 3 to 5 years of hands-on experience in information security or related roles. Relevant certifications such as CEH, GIAC, or similar. Solid experience in: Network vulnerability assessments Application scanning and secure code review Windows, Linux, and Unix operating systems Familiarity with OWASP tools, methodologies, and security best practices. Strong communication skills both written and verbal. Preferred Skills Experience with tools like: Qualys, Nessus, Nexpose, SAINT Burp Suite Pro, HP WebInspect Static analysis tools (e.g., IBM AppScan Source, Fortify) Proficiency in one or more programming languages: Java, C, C++, .NET (C#, VB). Experience delivering training or presenting technical content to teams. Background in technical writing or web development is a plus. Be part of a team securing technologies used by top players in the mortgage and real estate space. Work with modern tools and frameworks. Enjoy a collaborative environment that supports innovation, growth, and learning. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Application Engineer Department: Technical Location: Bangalore Experience: 1 4 Years Job Description We are looking for an enthusiastic and self-motivated Application Engineer with hands-on experience in Dassault Syst mes CATIA V5 and the 3DEXPERIENCE platform. This role requires strong technical aptitude, a passion for engineering solutions, and a willingness to travel to support customer needs. Candidates with familiarity in local industry practices will have an added advantage. Key Responsibilities Provide technical support and expertise on CATIA V5 and the 3DEXPERIENCE platform to clients across various industries. Conduct product demonstrations, training sessions, and technical workshops. Assist the sales team with pre-sales technical support, including understanding client requirements and proposing suitable solutions. Troubleshoot and resolve technical issues in a timely and professional manner. Maintain strong communication with customers to ensure satisfaction and ongoing support. Travel to client sites for implementation, support, and training as required. Stay updated on the latest developments in Dassault Syst mes products and industry trends. Requirements Educational Qualification: B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering. Experience: 1 to 4 years of relevant experience in a technical/application support role, preferably working with Dassault Syst mes solutions. Skills: Proficiency in CATIA V5 and familiarity with the 3DEXPERIENCE platform. Excellent communication and presentation skills. Strong problem-solving abilities and customer service orientation. Willingness to travel frequently for customer engagements. Knowledge of local industries and client needs is a plus. Qualification : B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering

Position: Lead Design Engineer Location: Bangalore Education: B.E./B.Tech. in Computer Science or Electronics & Communication M.E./M.Tech. in Computer Science or Electronics & Communication Experience: 5 to 9 years Job Overview We are looking for a skilled and motivated Lead Design Engineer to join our embedded systems team in Bangalore. In this role, you will take ownership of designing and developing high-performance device drivers and embedded Linux applications for ARM and/or TI DSP platforms. You will play a critical role in end-to-end development from architecture and coding to testing and debugging while also supporting customer requirements and contributing to technical discussions. This role requires strong expertise in embedded Linux development, device drivers, and excellent problem-solving abilities. Key Responsibilities Design, develop, and optimize device drivers and protocol stacks for embedded Linux on ARM and/or TI DSPs. Perform kernel-level development, debugging, and performance tuning. Analyze and resolve issues reported in existing designs; provide timely support and fixes. Work on application and middleware development for embedded systems. Participate in architecture discussions, define module-level details, and write clean, efficient code. Conduct peer reviews and follow best practices in design, coding, and testing. Develop and maintain comprehensive design documents, user manuals, and test reports. Perform performance and dependency analysis of embedded components. Engage with customers in discussions, conference calls, and technical clarifications. Collaborate with technical leads and team members to ensure timely project delivery. Required Skills & Experience Strong hands-on experience in device driver development for embedded Linux on ARM and/or TI DSPs. Successfully delivered at least two embedded projects involving driver or kernel development. Solid understanding of operating system concepts, C/C++, data structures, and multithreading. Experience with Linux framework development, preferably on TI DSPs. Proficient in debugging and performance optimization in embedded environments. Knowledge of IPC mechanisms, task/thread management, and handling deadlocks. Experience working in a collaborative environment with code reviews and version control. Preferred (Nice-to-Have) Skills Familiarity with audio-video streaming technologies and codecs such as MPEG2/H.264. Understanding of high-speed interfaces like PCIe with DMA. Basic knowledge of networking protocols, especially TCP/IP stack. Soft Skills & Attributes Strong analytical and debugging skills Effective communicator, capable of working with cross-functional teams and clients Self-driven with a proactive mindset Strong organizational and documentation skills Ability to handle multiple priorities and deliver under tight deadlines Opportunity to work on cutting-edge embedded systems and real-time applications Collaborative and technically rich work environment Competitive compensation package Continuous learning and growth opportunities Exposure to high-performance embedded development in mission-critical domains Qualification : M.E./M.Tech. in Computer Science or Electronics & Communication

Job Title: Software Design & LabVIEW Engineer Location: Bengaluru Overview: Join CynLr s Product Design and Algorithm Team as a Software Design & LabVIEW Engineer, where you will be instrumental in developing LabVIEW code for advanced algorithms and experiments, optimizing performance, and supporting the software development lifecycle with strong architectural discipline. You will also provide critical interface and support for hardware-in-the-loop validation and customer implementation. Key Responsibilities: LabVIEW Development & Experimentation Translate concepts and algorithms from Design and Algorithm teams into well-structured LabVIEW code and experiments. Optimize LabVIEW code for timing and memory performance. Build custom data visualizations and user-friendly UI elements to accelerate experimental workflows. Enhance Lab experiment applications for usability and efficiency. Code Refactoring & Architecture Understand and apply established LabVIEW design patterns and coding standards (including STQ). Refactor legacy spaghetti code to comply with architecture and design guidelines. Document and maintain code quality and design consistency. Software Development Lifecycle Integration Implement and maintain source and version control using GIT or equivalent tools. Integrate evolving C++ DLL libraries seamlessly into LabVIEW codebases without disruption. Verification & Validation (V&V) Develop test cases and execute validation tests for C++ and LabVIEW code. Perform hardware-in-the-loop testing to validate algorithm functionality and performance. Customer Interface & Support Assist in application implementation and provide technical support to customers. Serve as a LabVIEW knowledge resource for the Algorithm and Design engineers and onboard new team members. Job Requirements: Programming Fundamentals Strong understanding of Data Flow programming paradigm and parallel programming in LabVIEW. Experience with dynamic thread management and service spawning. Software Design & Development Proven involvement in the full software development lifecycle, including distributed development with source/version control (GIT). Expertise in State Machine architecture and familiarity with other design patterns applied in LabVIEW. UI/UX Skills Proficient in building custom controls, data visualizations, and UI elements (experience with XControls is a plus). Strong knowledge of subpanels, resolution reflow, and splitter management for UI design. LabVIEW IDE Expertise Deep knowledge of VI Server (methods and attributes) and VI scripting (preferred). Mastery of LabVIEW project and environment settings, including front panel customization, function palettes, debugging, VI properties, and productivity features. Connectivity & Hardware Interface Experience integrating .dll libraries and C++ header files into LabVIEW applications. Familiarity with registry coding is advantageous. Hands-on experience with communication protocols including Ethernet (UDP, TCP), RS232/485, and industrial protocols like Modbus, CAN, etc.

Job Title: Robotics Solution Engineer Location: Bengaluru Key Focus Areas: The ideal candidate will have experience and expertise in 40-60% of the following domains: Task Development: Breaking down complex robotic tasks (e.g., pick, orient, place) and designing efficient workflows. Simulation and Validation: Using advanced physics-based simulation tools to model and validate robotic systems and interactions. System Integration: Seamless integration of hardware, software, and sensors tailored to customer environments. Customer-Centric Solutions: Customizing robotic solutions to fit specific customer requirements and constraints. Foundational R&D and ML Development: Supporting research and machine learning algorithm development to enhance robotic perception, autonomy, and decision-making. Roles and Responsibilities: Physics-Based Simulation Development: Develop comprehensive physics-based models for robots, environments, and their interactions. Create and validate dynamic models involving rigid body dynamics, contact physics, material properties, and compliance, especially for multi-arm robotic systems. Build and maintain digital twins of physical robots and real-world environments. Algorithm Development & Implementation: Design, implement, and validate control and motion planning algorithms for multi-arm robots, focusing on manipulation and grasping. Optimize kinematics, dynamics, and force-based control strategies for real-time robotic applications. Support learning-based algorithm implementation for real-time perception and manipulation, including simulation-based testing and validation. Machine Learning Applications: Apply machine learning techniques to robotic perception and decision-making. Implement learning-based algorithms for perception and manipulation tasks. Testing, Validation & Optimization: Develop protocols to validate simulation accuracy by bridging virtual and real-world performance. Create automated test sequences and metrics for robust validation across various scenarios. Analyze simulation results to enhance system performance, safety, and reliability, suggesting design improvements. Collaboration & Cross-Functional Support: Work closely with controls engineers to validate and tune control systems in simulation. Collaborate with algorithm, software, and hardware teams to refine systems and resolve issues. Provide insights from simulation analyses to guide product improvements. Documentation & Reporting: Document simulation approaches, assumptions, and validation outcomes clearly. Prepare detailed reports on system performance, testing results, and optimization opportunities. Skills and Experience: Core Expertise: Advanced physics-based modeling and numerical simulation techniques. Deep understanding of robot kinematics, dynamics, and control theory. Experience with simulation validation and verification methodologies. Sensor modeling for cameras, force/torque sensors, etc. Motion planning algorithm knowledge. Familiarity with machine learning frameworks (PyTorch, TensorFlow) and real-time control implementation. Software & Tools: Experience with physics simulation platforms like NVIDIA Isaac Sim/Omniverse, CoppeliaSim, Mujoco, PyBullet, PhysX, Gazebo, or equivalents. Proficient in Python and C++ for scripting and automation tasks. Comfortable integrating CAD software and managing version control with Git. Engineering & Analysis: Skills in system dynamics modeling and error analysis. Developing test plans and performing root cause analysis. Conducting feasibility studies and model validation. Required Qualifications: Bachelor s or Master s degree in Robotics, Mechanical Engineering, or related fields. Minimum 3 years of professional experience in robotics engineering, with a focus on simulation and modeling. Strong foundation in robot kinematics, dynamics, and control systems. Proficient in Python and C++ programming. Experience with physics engines (PhysX, Bullet, PyBullet) and validating simulation results with real-world data. Preferred Qualifications: Master s or PhD in Robotics, Computer Science, or a related discipline. Hands-on experience with NVIDIA Isaac Sim/Omniverse or similar simulation platforms. Background in computer graphics, sensor modeling, and digital twin technologies. Qualification : Bachelors or Masters degree in Robotics, Mechanical Engineering, or related fields.

DevOps Engineer Bangalore, India Location: Bangalore (Bengaluru) Experience: 2 to 8 Years Industry: IT Software / Cloud & DevOps Job Summary: We are seeking an experienced DevOps Engineer to design, implement, and manage CI/CD pipelines on AWS and support application deployments. The ideal candidate will have hands-on expertise with AWS services, automation tools, and security integration within DevOps workflows. Key Responsibilities: Design, configure, and maintain CI/CD pipelines using AWS native tools or traditional platforms such as Jenkins, GitHub Actions, etc. Deploy applications on AWS using services like AWS Fargate, EBS, S3, CodePipeline, CodeBuild, and others Onboard applications onto AWS DevOps platform following the required CI/CD workflow Collaborate with application and operations teams to provide remediation and support for CI/CD pipeline onboarding Integrate various test automation frameworks and tools into CI/CD pipelines for continuous testing Implement security scanning and frameworks within pipelines, including SAST, DAST, IAST, and RASP Monitor the DevOps platform, applications, and infrastructure; respond proactively to incidents and events Automate operational tasks using Ansible or scripting languages (e.g., Python, Bash) Develop reusable automation assets and scripts to streamline DevOps processes Required Skills: Proven experience setting up and managing CI/CD pipelines on AWS and other platforms Strong knowledge of AWS services relevant to DevOps: Fargate, EBS, S3, CodePipeline, CodeBuild Familiarity with automation tools like Ansible, scripting languages, and infrastructure-as-code Experience integrating security tools and frameworks within DevOps pipelines Good troubleshooting and monitoring skills with cloud-native tools and third-party platforms Excellent collaboration skills for working across development and operations teams Preferred Qualifications: Bachelor s degree in Computer Science, Engineering, or related field Certifications in AWS DevOps (AWS Certified DevOps Engineer) or similar credentials Experience with container orchestration (e.g., Kubernetes) and Docker Knowledge of Agile and DevSecOps methodologies Work on cutting-edge cloud-native DevOps solutions Collaborate with a dynamic team focused on automation and security Opportunity for professional growth and certification support Qualification : Bachelors degree in Computer Science, Engineering, or related field.

Senior Customer Success Engineer II Bangalore (EST Shift) Location: Bangalore, India Shift: EST Hours About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides comprehensive post-deployment technical support across a diverse set of technologies and cloud environments. We ensure timely activation and adoption of Rubrik s SaaS products and technologies to deliver maximum value. As a vital member of this team, you will serve as a trusted advisor and key point of contact for customers and partners, working closely with cross-functional teams to ensure customer success. In a data-driven world, Rubrik s Customer Support Team is the backbone of data security strategies, leveraging deep technical expertise in data management, protection, and recovery to swiftly resolve complex issues while maintaining exceptional customer experience. Role Overview As a Senior Customer Success Engineer II, you will provide enterprise-level technical support to customers through multiple channels including phone, web, email, and chat. You will deliver effective solutions to technical and non-technical users while supporting a broad range of cloud and technology deployments. Key Responsibilities Manage and resolve technical support cases from basic queries to advanced troubleshooting involving complex issues. Analyze and isolate root causes using structured troubleshooting and problem analysis techniques. Independently diagnose and resolve problems within the customer s environment, escalating when necessary. Provide expert advice on cloud infrastructure services and best practices. Research, troubleshoot, and resolve escalated customer issues promptly and accurately. Ensure detailed documentation, recording, and closure of all cases. Collaborate with internal teams (escalations, engineering, etc.) to facilitate clear communication and resolution. Contribute technical content to Rubrik s Deployment Guides, Knowledge Base, and FAQs. Demonstrate strong case management skills to proactively resolve issues and maintain high customer satisfaction. Create technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 8+ years of experience in enterprise technical support, DevOps, or related fields. Expertise in troubleshooting advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with ability to work independently. Proficient knowledge of VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, databases (preferably MS SQL), scripting languages (Python, Perl), automation, microservices architecture, SaaS systems, and cloud application management. Hands-on experience with cloud deployments and infrastructure. Ability and willingness to learn and adapt across a broad technology stack. Comfortable filing bugs and collaborating with engineering teams to reproduce and resolve issues. Bachelor s degree in Computer Science, Engineering, or a related field. Rubrik (NYSE: RBRK) is committed to securing the world s data with its industry-leading Zero Trust Data Security approach. Our Security Cloud, powered by machine learning, protects data across enterprises, clouds, and SaaS applications. We empower organizations to maintain data integrity, ensure availability during disruptions, continuously monitor risks, and quickly restore business operations in the event of cyberattacks or failures. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

Job Title: Tech Support Engineer Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is reimagining how businesses engage with customers through human-like conversations powered by AI, especially on platforms like WhatsApp. We're part of Y Combinator s Winter 2021 cohort and backed by top-tier investors. Over 300+ brands including HUL, ITC, Sugar Cosmetics, and Piramal Health rely on us to deliver smart, automated, and delightful customer experiences. Founded by IIT Delhi alumni and Forbes 30 Under 30 honorees, LimeChat is a fast-growing, mission-driven team obsessed with innovation, product excellence, and real-world impact. We see ourselves as an elite sports team, not a family. Everyone is an A-player and is expected to push themselves and their peers to new heights. If you're looking for hypergrowth, ownership, and the chance to work with cutting-edge technology in AI and automation, this is your opportunity. What You'll Do As a Tech Support Engineer, you ll be a key part of the Customer Success and Engineering loop diagnosing real-world issues and ensuring clients have a seamless experience with LimeChat s products. Key Responsibilities: Troubleshoot technical issues, analyze logs using Kibana, and identify root causes. Escalate unresolved bugs and issues to the engineering team with well-documented findings. Use SQL for running queries and retrieving data to fulfill client requests. Manage and resolve support tickets on Freshdesk and track bugs/issues in JIRA. Ensure resolution times meet SLA standards and strive for exceptional customer satisfaction. Work closely with product, QA, and engineering to continuously improve support operations. Contribute to the knowledge base and internal documentation for known issues and resolutions. Must-Have Skills Bachelor s in Computer Science, IT, or related discipline. Solid understanding of SQL and data query logic. Familiarity with Freshdesk (or similar ticketing tools) and JIRA for issue tracking. Excellent troubleshooting and debugging skills. Comfortable reading and interpreting application logs via tools like Kibana. Clear written and verbal communication skills. Strong customer-first mindset with a focus on resolution and relationship building. Able to work in a fast-paced startup environment and manage shifting priorities. Bonus Points For Experience in B2B SaaS support environments. Exposure to API debugging, postman, and developer tools. Ability to contribute to support automation or internal tooling. Be part of a YC-backed rocketship startup transforming how businesses interact with customers. Work alongside high-caliber teammates and learn faster than ever. Engage in real impact your work directly improves the product and customer happiness. Experience steep career growth and ownership from day one. Exposure to top global D2C and enterprise brands. Quotes We Live By: It s okay to fail. It s not okay to not try. Do the right thing when others are not looking. If you're ready to put your tech skills to work solving real customer problems and want to grow in a high-energy environment, LimeChat is the place for you. Apply now and join our journey. Qualification : Bachelors in Computer Science, IT, or related discipline.

Lead Cloud Engineer HPC (High Performance Computing) Location: Bengaluru, India Company: Chevron Experience Level: 5 10 Years Department: IT Cloud Engineering Work Mode: Hybrid (Global Operations Support) About the Role Chevron is seeking a Lead Cloud Engineer HPC to deliver next-generation High Performance Computing (HPC) infrastructure and application solutions. This position plays a key role in supporting compute-intensive workloads such as geophysics, reservoir simulations, AI/ML models, and parallel file systems, with a focus on cloud-native solutions and low-latency architectures. This role is ideal for someone experienced in cloud engineering, Linux system administration, and HPC architecture. Key Responsibilities Design, deploy, and support HPC environments for compute-intensive workloads. Configure and manage HPC job scheduling systems (e.g., Slurm, PBS). Implement and maintain parallel file systems such as Lustre. Manage Azure-based cloud infrastructure using VM Scale Sets. Collaborate with data scientists and developers to optimize infrastructure. Leverage Ansible, Satellite, and Python for automation. Optimize low-latency networks for distributed computing. Modernize HPC architecture with an eye on cost control and performance. Required Qualifications Bachelor s degree in Computer Science, Information Systems, or related field. 5 10 years of experience in: Linux system administration in a large-scale environment Microsoft Azure, including VM Scale Sets HPC job schedulers Slurm, PBS Parallel file systems Lustre Automation tools Ansible, Satellite, Python Supporting compute-heavy scientific/engineering applications Understanding of storage systems, networking, and performance tuning in HPC. Willingness to support global operations and participate in after-hours support. Preferred Skills Experience deploying HPC workloads in hybrid cloud environments. Familiarity with reservoir simulation or geophysical applications. Knowledge of security compliance and cost optimization in HPC/cloud. Working Hours Chevron supports global operations. Work hours may be aligned across international teams: Standard Work Days: Monday to Friday Shift Options: 8:00 AM 5:00 PM or 1:30 PM 10:30 PM IST Benefits & Perks Competitive compensation package Health, life, and accident insurance Flexible work schedule and hybrid options Professional development and certification support Work on cutting-edge HPC and AI infrastructure Equal Opportunity Employer Chevron is committed to a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to race, gender, religion, sexual orientation, nationality, age, or disability. Chevron participates in E-Verify in applicable regions. Apply Now If you re passionate about building scalable HPC infrastructure in the cloud, apply now to join Chevron s Cloud Engineering team in Bengaluru. Qualification : Bachelors degree in Computer Science, Information Systems, or related field.

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Position: Application Engineer, Analog & Power Job Overview: We are seeking an Application Engineer specializing in Analog & Power to join our team. In this role, you will provide advanced engineering design services and support to the regional engineering team, with a focus on power electronics and analog engineering solutions. You will be responsible for hardware engineering support, including PCB design and review, electronic simulations, and laboratory analysis, all while ensuring compliance with industry standards and customer specifications. Key Responsibilities: Provide advanced engineering design and support for power electronics and analog systems, assisting the regional engineering team. Conduct hardware engineering tasks, including PCB reviews, electronic simulations, and using lab equipment such as PCBA rework tools and oscilloscopes for product development. Lead PCB design from initial concept (block diagrams) to part selection, schematics, layout, Gerber files, and prototype testing. Develop clear and concise technical documentation, such as whitepapers, technical reports, and internal training materials. Support the development and validation of reference designs to meet customer specifications. Ensure that all designs comply with relevant industry standards and customer specifications. Attend technical and sales training to stay up to date with current technologies and trends. Maintain accurate documentation of engineering designs and solutions for future reference. What We Are Looking For: Bachelor s Degree or higher in Electronics, Electrical Engineering, Computer Science, or a related field. At least 7 years of experience in electronics/semiconductors, power management, and analog product design. Strong technical expertise in power conversion topologies (DC-DC, AC-DC, DC-AC). Experience working with WBG (Wide Bandgap) devices such as SiC and GaN. Solid experience with electrical instrumentation, including Op-Amps, signal conditioning, sensors, and data acquisition systems. Familiarity with industry standards and compliance (e.g., IEC, UL, ISO) for high-power systems. In-depth understanding of EMI/EMC standards and mitigation techniques for high-power designs. Experience in reference design development, validation, and component optimization. Strong communication and interpersonal skills to collaborate effectively with internal teams and customers. A passion for innovation and a commitment to delivering high-quality engineering solutions. What s In It For You: Access to training and professional development opportunities. Performance coaching and growth support. The chance to work with a fun and supportive team. Opportunity to be part of a growing and strong company. Community involvement opportunities. About Arrow: Arrow Electronics, Inc. (NYSE: ARW), a Fortune 133 company and one of Fortune Magazine s Most Admired Companies, is a global leader in technology solutions. With 2023 sales of USD $33.11 billion, Arrow develops innovative technology solutions that improve business and daily life. Our broad portfolio helps customers create, make, and manage forward-thinking products that make technology accessible to more people. Location: Bangalore, India Employment Type: Full-time Job Category: Engineering and Technology Qualification : Bachelors Degree or higher in Electronics, Electrical Engineering, Computer Science, or a related field.

Position: Application Engineer, IP&E Job Overview: We are looking for an Application Engineer specializing in IP&E (Interconnect, Passive, and Electro-Mechanical systems) to provide advanced engineering design services and support to our regional engineering team. In this role, you will align with suppliers and technology strategies to maximize business growth while supporting product development across a range of industries. Your expertise will help guide the team in identifying and promoting components such as connectors, terminal blocks, headers, and high-power connectors. Key Responsibilities: Provide advanced engineering design support for interconnects, passive devices, and electro-mechanical systems, collaborating with suppliers to maximize business growth. Identify and recommend component applications tailored to specific technologies and industries. Offer hardware support by identifying, cross-referencing, and promoting components like connectors, terminal blocks, headers, sockets, EV connectors, and high-power/high-speed connectors for product development. Ensure all designs comply with relevant industry standards and customer specifications. Leverage strong technical knowledge of interconnects, passives, and electro-mechanical systems to support the regional engineering team. Stay up to date with current technology trends through technical and sales training. Develop product performance specifications and product development roadmaps. Ensure the accurate documentation of engineering designs and solutions for future reference. What We Are Looking For: Bachelor s Degree or higher in Mechanical, Electrical Engineering, or a related field. At least 7 years of experience in IP&E component applications and product development. Proven experience working in R&D environments and product design processes. Knowledge of interconnect technologies such as board-to-board, wire-to-board, connectors, cables, terminal blocks, headers, sockets, backplane systems, flex circuits, and high-speed or high-density systems. Experience with innovative cable products and cable assembly products. Excellent problem-solving skills with a keen attention to detail. Strong communication and collaboration skills to work effectively with internal teams and customers. A passion for innovation and a commitment to delivering high-quality engineering solutions. What s In It For You: Training and professional development opportunities. Performance coaching and growth support. Opportunity to work with a fun and supportive team. Be part of a strong and growing company. Community involvement opportunities. About Arrow: Arrow Electronics, Inc. (NYSE: ARW), a Fortune 133 company and one of Fortune Magazine s Most Admired Companies, is a global leader in technology solutions. With 2023 sales of USD $33.11 billion, Arrow develops innovative technology solutions that improve business and daily life. Our broad portfolio helps customers create, make, and manage forward-thinking products that make technology accessible to more people. Location: Bangalore, India Employment Type: Full-time Job Category: Engineering and Technology Qualification : Bachelors Degree or higher in Mechanical, Electrical Engineering, or a related field.

Job Title: Business Intelligence (BI) Lead Life Sciences Sector About the Role: As the BI Lead, you will spearhead and develop Business Intelligence (BI) projects within the team, focusing on constructing an analytical data layer, developing custom BI reporting solutions, monitoring platform performance, and enabling self-serve reporting for Regional Business Units (RBU) and Global Business Units (GBU). Your primary responsibility is to deliver high-quality contributions to client projects in the life sciences sector. These tasks will range from basic analysis and problem-solving to assisting in the creation of more complex solutions. You ll demonstrate a comprehensive understanding of pharmaceutical data assets, including IQVIA, CRM, and MCM data, as well as country-specific variations. Key duties include training and upskilling Business Units (BUs) to use the self-serve layer effectively for report and dashboard creation, assessing data requirements for decision-making, and ensuring data accuracy. You ll work closely with engineering and data platform teams to improve data availability and reliability, while collaborating on client proposals and solution strategies. Additionally, you will contribute to documentation and specifications, design presentations, and actively engage in the consulting methodologies and life sciences market to continuously grow your knowledge. Key Responsibilities: Lead BI projects, including building and maintaining an analytical data layer, and developing BI solutions for reporting and visualization. Deliver high-quality, timely contributions to life sciences client projects, ranging from basic analysis to complex solutions. Utilize pharmaceutical data assets (IQVIA, CRM, MCM) and understand regional data variations. Train Business Units (BUs) to efficiently use the self-serve reporting layer for creating reports and dashboards. Assess data requirements, identify suitable data sources, ensure data accuracy, and perform necessary transformations for decision-making. Establish and track business metrics, and perform in-depth process analysis to identify areas for improvement. Collaborate with engineering and data platform teams to enhance data availability and reliability. Review and analyze client requirements, contribute to proposal development, and create tailored client solutions. Create detailed documentation, including specifications and quantitative/qualitative analyses. Present client deliverables within established frameworks, adapting presentations to audience needs. Stay engaged in consulting methodologies, life sciences market trends, and professional development opportunities. Manage project-based responsibilities under the guidance of senior consultants and directors. Desired Candidate Profile: Proficiency in SQL and BI platforms, particularly Power BI (Spotfire knowledge is a plus). Extensive experience with data transformation/ETL, data modeling, and a strong understanding of data platforms and ETL processes. Hands-on experience with Power BI, including the creation of reports, dashboards, and visualizations, and experience in environments such as Salesforce, Snowflake, or Azure. Skilled in migrating SSRS reports/Tabular reports to Power BI Paginated Reports. Advanced knowledge of Power Query M and experience building sophisticated DAX queries. Experience implementing static and dynamic Row Level Security, along with extensive knowledge in dataset design, data cleansing, and aggregation. Understanding of relational database structures, principles, and practices. Solid SQL skills, including the ability to write complex queries and create SQL views for custom datasets. Strong proficiency in Excel, PowerPoint, and Access, with VBA knowledge considered a plus. Proven ability to build relationships with multiple stakeholders (BI engineers, Data Engineers, Consulting teams, Product Managers). Familiarity with Software Development Life Cycle (SDLC) and Agile methodologies. Experience with technical project execution, including proposal writing, creating BRD, PDD, SDD, and user documentation. Excellent verbal and written communication skills. Previous experience in application or implementation support is required. Strong problem-solving skills and a macro-level approach to research and analytics. Good to Have: Experience with other BI technologies (e.g., Tableau, Looker Studio, ThoughtSpot). Knowledge of Python/R. Experience with Microsoft Power Platform tools (e.g., PowerApps, Power Automate). Hands-on experience with Canvas App Configuration, Canvas App Functions, Power Portals, Power Automate Desktop, and custom connectors. Familiarity with Azure services, AI builder, Virtual Agents, and SharePoint list customization. Microsoft Power Platform certification is a plus. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 6-8 years of relevant experience. Demonstrated collaborative approach, working effectively across teams to achieve objectives. Knowledge of core business processes and their impact on decision-making and growth. Familiarity with consulting methodologies, tools, and techniques. Up-to-date with current industry trends and insights into competitors and marketplace dynamics. Proficiency in time management, Scrum methodologies, and agile working practices. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Job Title: Integration Engineer Location: Bangalore (On-site; Full-time) About Locus: Locus is at the forefront of revolutionizing logistics decision-making with cutting-edge deep-tech solutions that drive efficiency, transparency, and consistency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has transformed from a women's safety geo-tracking app into a globally recognized logistics optimization platform. Our technology powers enterprises such as Unilever and Nestl , enabling them to execute over a billion deliveries across 30+ countries. With a focus on innovation and sustainable growth, Locus is reshaping complex supply chains into strategic growth enablers. Join us and be part of a team that s defining the future of global logistics. Job Overview: As an Integration Engineer at Locus, you will play a key role in crafting scalable and efficient API solutions. You ll be responsible for driving technological growth, mentoring teams, and making crucial technical decisions. You will be integral in ensuring our platform s stability and efficiency as it evolves. This is an exciting opportunity for someone with deep technical expertise and the drive to work in a fast-paced, innovative environment. Key Responsibilities: Team Leadership & Mentoring: Manage and mentor the Integration Engineers, guiding them in defining integration and dataflow architectures, ensuring the development of stable APIs. API Design & Development: Design scalable and efficient APIs, ensuring they are robust, maintainable, and can evolve with changing platform technologies. Technical Assistance: Provide technical support to the Support and Implementation teams, helping resolve complex system and application issues. Cross-Functional Collaboration: Work with cross-functional teams including Engineering, Product, Pre-Sales, and Customer Success to drive integrations and technical solutions. Integration Decisions: Take charge of key technical integration decisions, ensuring alignment with business needs and technical best practices. Testing & Quality Assurance: Oversee the testing processes, ensuring the quality and stability of integrations developed by your team. Scripting & Automation: Develop API specifications and write custom scripts to fulfill internal and customer requests, utilizing programming knowledge in languages such as Python or NodeJS. Process Implementation: Define, document, and implement large-scale and high-impact integration processes. Enterprise Integration Leadership: Lead large enterprise integrations, managing complex requirements and delivering solutions. On-Call Support: Provide on-call support as needed to troubleshoot critical integration issues. Qualifications: 5-7 years of experience in system integration and API development. Strong verbal and written communication skills, with the ability to explain complex technical concepts clearly. Solid understanding of microservices framework, RESTful and SOAP APIs, JSON, XML, and related technologies. Proficient programming experience in NodeJS or Python. Ability to manage multiple integration projects and priorities effectively. Strong knowledge of relational databases and ability to write complex SQL queries. Familiarity with cloud platforms, particularly AWS and their integration services. Strong problem-solving skills, with an ability to troubleshoot and resolve complex technical issues. What We Offer: Competitive compensation and benefits. A collaborative and innovative work environment. The opportunity to work on cutting-edge logistics technology with global industry leaders. An inclusive, diverse workplace where your ideas and expertise will be valued. A dynamic and fast-paced startup environment that fosters professional growth. Locus is an equal opportunity employer, and we are dedicated to creating a diverse and inclusive workplace.