Application Support Jobs in Kolkata

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Job Title: Principal Analyst Accounts/SAP Location: Kolkata Employment Type: Full-time Experience: 12+ years (Minimum 10 years in accounting system management) Notice Period: 30 Days Areas of Responsibilities: Data Analysis and Enablement: Conduct thorough data-driven analysis to identify and resolve discrepancies in financial data, ensuring system accuracy and integrity Investigate and troubleshoot software-related issues, providing actionable insights to improve application performance Deliver application enablement by analyzing user-reported issues and applying root cause analysis to prevent recurring problems Financial ERP System Integration: Utilize expertise in enterprise financial ERP systems to enhance financial workflows and streamline processes Analyze integration points between ERP systems and other platforms to ensure seamless and accurate data flow for reporting Process Improvement and Optimization: Identify inefficiencies and bottlenecks in current workflows through data analysis and propose process improvements Implement changes aimed at reducing manual effort and optimizing system performance to boost operational efficiency Documentation and User Enablement: Develop comprehensive user documentation and guidelines to support system adoption and best practices Conduct training sessions targeted at common user challenges to improve software utilization and reduce support requests Required Skill Set: Bachelor s degree in Accounting, Finance, or a related field Minimum 12 years total experience, with at least 10 years in accounting system management Strong familiarity with Financial ERP systems (SAP preferred) Deep knowledge of accounting principles and practices Experience in Management Information System (MIS) preparation Excellent verbal and written communication skills Qualification : Bachelors degree in Accounting, Finance, or a related field

Position Title: DevOps Engineer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled DevOps Engineer with proven expertise in AWS and familiarity with Azure. You will play a critical role in managing and optimizing cloud infrastructure for large-scale enterprise projects. Collaborating closely with software engineers, system administrators, and cross-functional teams, you will ensure seamless integration, continuous delivery, and scalability of enterprise applications. Strong communication skills and fluency in English are essential. Roles & Responsibilities Cloud Infrastructure Management: Design, implement, and maintain scalable, secure infrastructure on AWS supporting enterprise applications. Optimize for cost, performance, and security. Use infrastructure-as-code tools like Terraform and CloudFormation. CI/CD Pipelines: Develop, manage, and improve CI/CD pipelines with Jenkins, GitLab CI, AWS CodePipeline to enable smooth and reliable software releases. Automate deployments and testing to reduce manual effort. Monitoring & Logging: Implement monitoring and alerting using AWS CloudWatch, Prometheus, Grafana, and ELK Stack. Troubleshoot performance and security issues promptly. Set up dashboards to track system health. Security & Compliance: Enforce security best practices including IAM policies, encryption, vulnerability assessments, and compliance with standards like GDPR and HIPAA. Automate security-related processes. Automation & Scripting: Develop automation scripts (Python, Bash, Shell) for infrastructure management, deployments, and monitoring. Implement self-healing infrastructure to ensure high availability. Collaboration & Documentation: Work closely with development, IT, and security teams to ensure smooth integration and deployment workflows. Document infrastructure architecture, CI/CD pipelines, and operational procedures. Performance Tuning & Cost Optimization: Analyze cloud usage and implement cost-saving strategies. Optimize infrastructure performance and reduce latency for enterprise applications. Skills Required AWS (EC2, ELB, RDS, Lambda, VPC, ECS, EKS, S3) Jenkins, GitLab CI, AWS CodePipeline, Google Cloud Build Monitoring & Logging: AWS CloudWatch, Google Stackdriver, Prometheus, Grafana, ELK Stack Infrastructure as Code: Terraform, Ansible, CloudFormation Scripting: Python, Bash, Shell Version Control: Git Containerization: Docker, Kubernetes Cloud Platforms: AWS, Azure (preferred) Requirements Minimum 5 years in DevOps roles, with at least 2-3 years focused on AWS environments. Deep knowledge of AWS services including EC2, S3, RDS, VPC, Lambda, ECS, EKS, and Load Balancers. Strong skills in infrastructure automation using Terraform, Ansible, or CloudFormation. Expertise in CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Proficiency in scripting languages: Python, Bash, Shell. Experience with containerization technologies like Docker and orchestration with Kubernetes or ECS/EKS. Strong understanding of version control workflows using Git. Knowledge of cloud security best practices including IAM, encryption, and compliance. Familiarity with database management (DynamoDB, DocumentDB, RDS/Aurora) and cost management tools like AWS Budgets. Excellent troubleshooting and problem-solving skills under pressure. Bachelor s degree in any discipline, preferably Computer Science or related field. Preferred Skills & Qualifications Knowledge of Azure cloud services (Azure VMs, Blob Storage, AKS, Azure AD). Experience with serverless architectures like AWS Lambda and API Gateway. Familiarity with Agile software development methodologies. Certifications such as AWS Certified DevOps Engineer or AWS Solutions Architect are a plus. Flexible working arrangements. Competitive salary and benefits package. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and social activities. Home office allowance. Paid leave benefits and retirement plans. Partial course funding for continued education. Team building events and activities. Qualification : Bachelors degree in any discipline, preferably Computer Science or related field.

Job Title: Linux Systems Engineer Location: Kolkata Job Description: We are looking for a Linux Systems Engineer to join our team in Kolkata! The ideal candidate should have strong experience with Linux operating systems administration, a Bachelor's Degree in a related field, and at least 2 years of relevant experience. Roles & Responsibilities: Strong communication skills, including fluency in English. Exceptional troubleshooting ability and problem-solving skills. Self-motivated and energetic team player with a strong work ethic and a cooperative attitude. Requirements: A Bachelor s or higher degree in a relevant field. Certification in relevant technologies is preferred. Strong experience with Linux operating systems. Ability to configure and maintain Linux systems and processes, including monitoring system health and performance to ensure high levels of availability, security, and performance. Excellent working knowledge of infrastructure technology, including WAN/LAN connectivity, routers, firewalls, and security. Experience providing application and field support. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's or higher degree in a relevant field.

Job Title: Senior Server Support Technician Location: Kolkata Job Description: We are looking for a Senior Server Support Technician to join our team in Kolkata! The ideal candidate should have at least 3 years of experience, certifications in relevant technologies, and a Bachelor s degree in a related field. Roles & Responsibilities: Strong communication skills, including fluent English. Exceptional troubleshooting and problem isolation skills. Self-motivated and energetic team player with a strong work ethic and cooperative attitude. Requirements: Bachelor's Degree or higher in Computer Science, Information Technology, or a related field. Experience in installation of Linux, Windows, and similar technologies. Database experience with MySQL and Oracle. Working knowledge of infrastructure technologies, including WAN and LAN connectivity, routers, firewalls, and security. Experience providing application and field support. Certification in relevant technologies is preferred. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree or higher in Computer Science/Information Technology or related field.

About this Opportunity: As a Solution Architect at Ericsson, you will play a key role in analyzing, designing, and developing technical solutions that align with both customer specifications and business needs. Your expertise will be crucial in creating both short- and long-term profitable business strategies for Ericsson. In this role, you will work closely with the Core 3 team to translate customer requirements and technology opportunities into detailed technical offerings, solutions, and proposals. Required Skills: Technical Expertise in C/C++ Development: Strong knowledge in C/C++ development using object-oriented methodologies, Pointers, and STL concepts. Experience in developing and deploying CPP components. Version Control: Comfortable with source code control systems, preferably CVS or GIT. Scripting: Hands-on experience with Power/Shell scripting. Platforms: Experience with Linux, UNIX, Solaris, and Windows platforms. Basic knowledge of Oracle/SQL databases. Methodology: Exposure to Agile methodology for software development. Telecom Knowledge: Working knowledge of the Session Initiation Protocol (SIP). Understanding of telecom fundamentals. Roles & Responsibilities: 1. Learning & Flexibility: Willingness and flexibility to learn new programs and technologies as required. 2. Platform Management: Handle different platforms such as Linux, Unix, Windows, and Solaris. 3. Best Practices & Quality Control: Drive best practices, quality, and consistency during the design and development phases. 4. Development Support: Provide direct support to the Development Manager as needed. 5. Software Development: Develop, test, implement, and maintain application software, working with established processes. 6. Testing & Validation: Develop and execute unit test plans and test cases to ensure the quality and functionality of the software. Why Join Ericsson? Work in a dynamic and fast-evolving environment at the forefront of telecommunications technology. Play a pivotal role in shaping solutions and strategies that have a lasting impact on the business. Collaborate with a talented team of engineers and professionals, continuously pushing boundaries to create innovative solutions.

Role: Junior MVC Developer Experience: 2 4 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Software Development Education: UG: B.Tech/B.E., BCA, or B.Sc in any specialization About the Role We are seeking a motivated Junior ASP.NET MVC Developer to join our growing development team. In this role, you will work on web-based SaaS solutions designed for afterschool programs. You'll be responsible for building and maintaining responsive web applications that function seamlessly across modern browsers and devices including desktops, tablets, and smartphones. This is an excellent opportunity for developers looking to expand their skill set and contribute to meaningful projects in a collaborative environment. Key Responsibilities Develop and maintain ASP.NET MVC and Web Form applications Collaborate with the team to design and implement web-based solutions Ensure cross-browser compatibility and responsive design for various devices Integrate and use RESTful APIs to enhance application features Write clean, maintainable, and well-documented code Troubleshoot and debug issues across front-end and back-end components Participate in code reviews and team discussions for continuous improvement Required Skills Experience with C# or VB.NET, ASP.NET MVC, and Web Forms Familiarity with Bootstrap, JavaScript, jQuery, and Vue.js for front-end development Working knowledge of MS SQL Server and ability to write basic SQL queries Understanding of RESTful APIs and their integration Good problem-solving skills and a strong desire to learn and grow Excellent team collaboration and communication skills Exposure to real-world SaaS product development A supportive environment that encourages learning and innovation Opportunity to work on full-stack web development projects Competitive compensation and career growth opportunities If you're passionate about building high-quality web applications and eager to grow in a fast-paced software product environment, we d love to hear from you! Qualification : B.Tech/B.E., BCA, or B.Sc in any specialization

Job Title: Data Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 10 - 15 LPA Notice Period: 30 Days Role & Responsibilities: Participate in technical and functional design discussions for sprints, modules, or projects Design and implement end-to-end data solutions involving storage, integration, processing, and visualization using Azure Ingest data from multiple sources such as SQL Server, Oracle, Excel, SQL Azure, etc., into Azure Data Factory and Azure Data Lake Storage (ADLS) Extract data from one database and load it into another, ensuring data integrity and performance Build scalable data architecture for ingestion, processing, and surfacing large-scale data for applications Utilize various scripting languages to integrate systems effectively, understanding their nuances Research and implement innovative methods to acquire data and leverage existing data for new applications Collaborate with data architects, analysts, and scientists to prepare datasets for analysis and interpretation Perform statistical analysis and fine-tune data processes based on test results Develop and extend libraries and frameworks to support data workflows Create design documents and provide technical solutions aligned with business requirements Preferred Candidate Profile: Strong understanding of database management, OLAP, and ETL frameworks Minimum 3 years experience working with Azure, Azure Data Factory, and .NET technologies Proficient in creating manual and auto-trigger pipelines in Azure Data Factory Experience in managing ETL jobs in Azure Synapse Analytics, including creating, updating, editing, and deleting jobs Ability to replicate existing application logic within Azure Data Lake, Data Factory, SQL Database, and SQL Data Warehouse environments Solid knowledge of SQL queries, SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS) Proven initiative and innovative mindset Strong analytical and problem-solving skills

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

React.js Developer Job Opening Kolkata | 3+ Years Experience (Full-Time) Position: React.js Developer Location: Kolkata, India Experience Level: Experienced Experience Required: 3+ Years Minimum Qualification: Bachelor s Degree in Computer Science, Software Engineering, or related field Job Type: Full-Time About the Role: We are seeking a talented and motivated React.js Developer to join our dynamic development team. The ideal candidate will have extensive experience in front-end development, specializing in React.js. You will play a key role in building and maintaining high-performance, scalable web applications while working closely with cross-functional teams to deliver exceptional user experiences. Key Responsibilities: Develop, enhance, and maintain scalable web applications using React.js and related technologies. Collaborate with UX/UI designers, back-end developers, and stakeholders to translate requirements into functional web solutions. Optimize application performance, responsiveness, and code quality through best practices and regular code reviews. Debug, troubleshoot, and resolve technical issues to ensure seamless user experiences. Participate actively in Agile development processes, including sprint planning, stand-ups, and retrospectives. Stay updated on the latest trends and technologies in front-end development and implement relevant improvements. Required Skills & Qualifications: Proven experience as a React.js Developer with a strong portfolio of web applications. Proficient in React.js, including libraries and tools like React Router and Redux. Strong knowledge of HTML5, CSS3, and modern JavaScript (ES6+). Experience working with RESTful APIs and integrating third-party services. Familiarity with front-end build tools such as Webpack, Babel, and package managers (npm, yarn). Proficient with version control systems, preferably Git. Excellent problem-solving and debugging skills. Strong communication skills and ability to work collaboratively in a team environment. Bachelor s degree in Computer Science, Software Engineering, or related discipline (or equivalent experience). Preferred Qualifications: Experience with TypeScript and Next.js framework. Understanding of server-side rendering (SSR) and performance optimization techniques. Familiarity with cloud platforms like AWS or Azure, and containerization tools such as Docker. Knowledge of UI/UX design principles and best practices for front-end development. Benefits: Flexible working hours to promote work-life balance. Opportunities for professional development and career growth. Collaborative, inclusive, and supportive work environment. Exposure to cutting-edge projects and technologies. Qualification : Bachelors degree in Computer Science, Software Engineering, or related discipline (or equivalent experience).q

Job Title: Product Manager Location: Kolkata Job Description: We have a Product Manager vacancy to fill! The ideal candidate would have at least 5 years of experience in technical project management-related fields and possess a Bachelor s Degree. Roles & Responsibilities: Excellent communication skills. Define our product strategy and roadmap. Manage a product throughout its lifecycle from concept to EOL. Manage all requirements from stakeholders across product releases. Propose marketing plans and budgets for products and deliver against these plans. Write a business case for product approval and investments. Create detailed product and market requirement documentation. Establish partnerships with internal and external stakeholders. Perform product demonstrations for customers and develop relationships with our B2B clients. Lead our virtual product team to meet objectives. Research and determine appropriate product pricing. Experience with Agile and Scrum methodologies, CSM and/or PMP certifications preferred. Monitor, report, and improve upon product performance. Run trials and MVPs, and develop launch plans. Commission market competitor research. Develop and provide training for technical product support. Collect and act upon feedback from customers and the sales team. Deliver regular revenue reports. Exceptional troubleshooting and problem-solving abilities. Self-motivated and energetic team player with a good work ethic, cooperative attitude, and time management skills. Requirements: Bachelor s Degree in a relevant field. Experience leading and implementing an agile development process. Strong problem-solving skills. Web and web application development expertise. Familiarity with Scrum methodology. Ability to lead meetings and ensure best practices are followed. Ability to support team members in their tasks. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's degree.

Quality Assurance Manager Location: Kolkata Experience: 2+ Years Job Type: Full-time About the Role We are seeking a detail-oriented Quality Assurance Manager with 2+ years of experience to join our team in Kolkata. In this role, you will be responsible for overseeing the testing process of developed projects, ensuring the functionality, usability, and quality of our products. The ideal candidate will have hands-on experience in both manual and automated testing and a strong understanding of performance testing. You will work closely with development teams to identify bugs, improve processes, and deliver high-quality software solutions. Responsibilities Perform testing of the functionality and usability of developed projects to ensure they meet quality standards. Identify and track bugs, errors, and issues, and follow up to ensure their removal and resolution. Develop and execute detailed test plans and test cases to ensure comprehensive testing coverage. Prepare and maintain user manuals and documentation for software products. Work with development teams to improve processes and ensure the delivery of high-quality products. Conduct manual, automated, and performance testing on web-based applications. Ensure adherence to quality standards and recommend process improvements when necessary. Minimum Qualifications B.E./B.Tech/MCA or equivalent degree. 2+ years of experience as a Quality Assurance Manager or Software Tester in an IT company. Experience with manual and automated testing. Familiarity with performance testing techniques. Knowledge of web-based application software is helpful. Strong attention to detail and ability to identify and address bugs and issues. Preferred Qualifications Experience with testing tools like Selenium, JMeter, or other automated testing frameworks. Understanding of Agile methodologies and Scrum practices. Knowledge of CI/CD pipelines and testing integration. Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. Exposure to challenging projects and new technologies. Qualification : B.E./B.Tech/MCA or equivalent degree.

C++ Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global innovator in AI-powered video computing solutions, delivering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Who You ll Work With You will join the core engineering team, developing high-performance, scalable systems for video surveillance, video analytics, and platform services. Collaborating with system architects, media pipeline developers, and AI engineers, you will design advanced C++ modules optimized for x64 architectures, integrating GPU and CPU acceleration. What You ll Do Design and implement high-performance C++ modules for video capture, streaming, encoding, and decoding. Develop optimized components for real-time analytics, computer vision, and media pipeline control. Work with hardware acceleration (GPU, Intel OpenVINO, CUDA) and low-level system APIs. Participate in performance tuning, multithreaded development, and debugging across platforms. Collaborate on integration with AI models, media servers, and video storage subsystems. Key Responsibilities Develop and maintain C++ code for core video surveillance and analytics systems. Implement support for video streaming protocols (RTSP, RTP, RTMP) and codecs (H.264, H.265, MJPEG). Optimize video I/O, buffering, synchronization, and hardware acceleration. Work on multi-platform deployment (Linux, Windows) using modern CMake and cross-compilation toolchains. Handle system-level diagnostics, memory management, and crash recovery. Participate in peer code reviews and maintain coding standards and documentation. 4 6 years of hands-on experience in modern C++ (C++11/14/17). Strong background in multithreading, STL, and system programming. Experience with GStreamer, FFmpeg, OpenCV, or custom media pipelines. Proficiency with debugging tools such as GDB, Valgrind, and profilers. Familiarity with GPU programming (CUDA/OpenCL) or Intel OpenVINO is a plus. Experience in cross-platform development, especially on Linux. Knowledge of IPC, socket programming, and real-time systems is desirable. Why Join Videonetics Work at the forefront of AI-driven video computing. Collaborate with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance video computing products, join us and be part of Videonetics growth journey!

Job Title: Senior System Administrator Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 6 - 10 LPA Notice Period: 1-2 weeks / Immediate Job Overview: We are seeking a seasoned Senior IT End User Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure smooth IT operations. This role includes mentoring junior staff, supporting infrastructure projects, and optimizing IT system performance to enhance user productivity. Key Responsibilities: Technical Support: Provide expert-level support for hardware, software, networks, and systems across Windows, macOS, and mobile platforms Troubleshoot and resolve complex end-user issues involving desktops, laptops, mobile devices, and printers Assist with device configuration, deployment, and maintenance System Administration: Manage user accounts, permissions, and security policies in Active Directory, Office 365, and enterprise applications Administer network devices, VPNs, and virtual environments such as VMware and Hyper-V Maintain system configurations and ensure compliance with company standards Incident and Problem Management: Serve as escalation point for critical support issues and collaborate with IT teams to resolve incidents Document problems and resolutions accurately in helpdesk systems Identify recurring issues and implement preventive solutions Project Involvement: Collaborate on IT infrastructure projects like upgrades, migrations, and hardware refreshes Assist in software rollouts, including testing, deployment, and user training Mentorship and Training: Mentor junior support staff and foster their technical growth Develop and conduct training sessions on IT best practices and new systems Required Qualifications: Bachelor s degree in IT, Computer Science, or related field, or equivalent experience 5+ years of IT support experience with a strong focus on end-user support Advanced knowledge of Windows, macOS, Microsoft Office 365, and enterprise apps Proficient in network troubleshooting (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, Group Policy, and remote management tools Familiarity with ITIL processes for incident and problem management Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS) is a plus Skills and Competencies: Strong problem-solving and critical thinking under pressure Excellent communication, able to explain technical info to non-technical users Ability to multitask and prioritize effectively Detail-oriented and organized Proactive in issue identification and resolution Preferred Certifications: CompTIA A+, Network+, Security+ Microsoft Certified: Modern Desktop Administrator ITIL Foundation VMware or other relevant certifications Work Environment: Fast-paced office with occasional after-hours/weekend support for critical issues Collaborative team environment with opportunities for independent work Benefits: Competitive salary with performance incentives Health, dental, and vision insurance Professional development and certification opportunities Retirement savings plan Qualification : Bachelors degree in IT, Computer Science, or related field, or equivalent experience

Project Coordinator Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are looking for an organized and detail-oriented Project Coordinator to support project execution and ensure smooth workflow across multiple projects in Kolkata. The ideal candidate will have excellent communication skills, strong administrative capabilities, and experience coordinating complex projects, particularly AMC and WBT projects. Key Responsibilities: Prepare and communicate financial and progress reports to relevant team members. Create monthly progress reports and track milestone delivery, ensuring timely updates. Manage multiple AMC and WBT projects simultaneously, maintaining clear documentation. Prepare and review project documentation using MS Word and PowerPoint. Monitor daily project workflows by conducting organized scrum calls with project teams. Provide detailed project updates and reports to project managers and clients. Organize reports, contracts, and invoices for efficient access and reference. Plan and coordinate meetings, manage project logistics, and facilitate smooth communication. Utilize tools to monitor working hours, project plans, and expenditures. Serve as a point of contact, communicating project status to all participants. Identify risks and opportunities, and assist in removing obstacles to maintain project progress. Required Skills: Exceptional verbal, written, and presentation skills. Ability to work independently and collaboratively within a team environment. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Strong organizational skills, with experience in file management and administrative procedures. Ability to manage multiple priorities and work effectively under tight deadlines. Familiarity with project tracking tools and methodologies such as scrum. Eligibility Criteria: Education: Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required. Experience: Minimum 6 years of experience as a Project Coordinator or in a similar role. Proven ability to handle multiple projects and communicate effectively with diverse stakeholders. Qualification : Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required.

Senior Solution Architect Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking a highly experienced Senior Solution Architect to lead the design and implementation of scalable, secure, and efficient architecture solutions. Based in Kolkata, you will work closely with stakeholders, product owners, and development teams to deliver innovative solutions that meet business needs and technical requirements. Your expertise will drive technical excellence, risk management, and continuous improvement throughout the project lifecycle. Key Responsibilities: 1. Requirements Analysis & Solution Design Analyze business and technical requirements to design scalable, secure, and reusable architecture solutions. Recommend optimal technology stacks and design patterns to ensure cost-effectiveness and scalability. Leverage reusable components and past experience to accelerate development timelines. Collaborate with stakeholders and teams to validate and refine requirements. Provide detailed architectural diagrams and effort estimations to support project planning. 2. Technical Leadership Mentor development teams by promoting best practices and fostering innovation. Guide technical decisions to align architecture with business objectives. Solve complex technical challenges with innovative, efficient solutions. Lead workshops, code reviews, and knowledge-sharing sessions to enhance team capabilities. Ensure compliance with development standards, performance metrics, and security best practices. 3. Risk Management Identify architectural and operational risks early and define mitigation strategies. Monitor system performance and scalability; address bottlenecks proactively. Implement disaster recovery and failover strategies for high availability. Assess third-party integrations and security threats, ensuring regulatory compliance. 4. Project Delivery Ensure adherence to architectural guidelines and coding standards during development. Conduct code reviews and optimize performance to maintain software quality. Implement security, compliance, and data privacy measures. Track code reuse and optimize development efficiency. Collaborate with QA, DevOps, and system admins for smooth deployment and monitoring. 5. Innovation & Continuous Improvement Stay abreast of emerging technologies, frameworks, and cloud-native solutions. Promote continuous learning and improvement culture within teams. Automate workflows, CI/CD pipelines, and infrastructure to boost reliability and efficiency. Identify opportunities to streamline development, improve performance, and enhance productivity. Required Skills & Experience: Technical Expertise: Frontend: React.js, Next.js (preferred), Vue.js Backend: Laravel, Express.js, Django (preferred) Mobile: React Native Databases: MySQL, PostgreSQL, MongoDB, Firebase Cloud: AWS, Azure, Google Cloud (GCP), Serverless Computing DevOps & CI/CD: Jenkins, GitHub Actions, Bitbucket Pipelines, Docker, Kubernetes, Terraform Security: OWASP practices, data encryption, access control Soft Skills: Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Collaborative mindset across development, product, and business teams Proven ability to lead multiple projects simultaneously while maintaining quality Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Software Engineering, or related field Cloud certifications such as AWS Solutions Architect, Azure Architect, or Google Cloud Professional Architect Experience with enterprise architecture, microservices, and event-driven systems Familiarity with Agile/Scrum methodologies Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or related field

UI/UX Designer Job Opening Kolkata | 1+ Year Experience (Full-Time) Position: UI/UX Designer Location: Kolkata, India Experience Level: Mid-Level Experience Required: 1+ Year Minimum Qualification: Bachelor s in Graphic Design, Computer Science, HCI, or equivalent Salary: As per industry standards (Negotiable) Job Type: Full-Time About the Role: We are looking for a talented and detail-oriented UI/UX Designer to join our growing team in Kolkata. The ideal candidate will have experience designing intuitive and engaging user interfaces for digital products and a strong understanding of user-centered design principles. If you have a passion for creating seamless user experiences and are proficient with industry-standard design tools, we want to hear from you! Key Responsibilities: Conduct User Research: Perform interviews, surveys, and usability testing to gather insights into user needs and behavior. Create Visual Designs: Develop wireframes, prototypes, and high-fidelity mockups for mobile and web applications. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to align design with business goals. Conduct Usability Testing: Analyze user feedback and usage data to continuously refine and improve user interfaces. Maintain Design Consistency: Build and maintain design systems and style guides for consistent branding and UX across platforms. Improve User Experience: Solve design challenges through innovative UI/UX solutions that enhance usability and accessibility. Stay Current: Keep up-to-date with the latest design trends, tools, and best practices to enhance creativity and productivity. Required Skills & Qualifications: Proven experience as a UI/UX Designer with a strong portfolio showcasing design process and deliverables. Proficiency in Figma, Sketch, Adobe Creative Suite, InVision, or similar tools. Solid understanding of user-centered design, interaction design, and responsive design principles. Experience designing for multiple devices and platforms (web, mobile, tablet). Strong problem-solving skills, attention to detail, and a user-first mindset. Excellent communication and collaboration skills. Bachelor s degree in Graphic Design, Computer Science, HCI, or relevant field (or equivalent practical experience). Familiarity with HTML, CSS, JavaScript is a plus. Knowledge of accessibility standards, motion design, or Agile methodologies is a strong advantage. Perks & Benefits: Flexible working hours Opportunities for continuous learning and career development Inclusive and collaborative team culture Exposure to innovative and cross-functional projects Performance-based growth opportunities Be part of a team that values creativity, user empathy, and design excellence. At our company, you ll contribute to meaningful products while growing in a supportive and inspiring environment. Qualification : Bachelors degree in Graphic Design, Computer Science, HCI, or relevant field (or equivalent practical experience).

Senior iOS Developer | 5+ Years Experience | Full-Time | Kolkata, India About RedoQ RedoQ is a leading IT company dedicated to delivering innovative digital solutions and exceptional user experiences. We are looking for a talented Senior iOS Developer to join our team in Kolkata to lead the design and development of high-performance iOS applications. Role Overview As a Senior iOS Developer, you will be responsible for building, optimizing, and maintaining cutting-edge iOS apps using Swift and Objective-C. You ll collaborate with cross-functional teams to deliver seamless, responsive, and user-friendly mobile experiences. Key Responsibilities Design, develop, and maintain robust, high-performance iOS applications using Swift and Objective-C. Write clean, maintainable, and efficient code following best practices and design patterns. Implement new app features and improve existing functionalities based on user feedback and requirements. Optimize app performance for speed, responsiveness, and resource efficiency. Conduct unit testing and integrate automated testing frameworks to ensure app reliability and stability. Collaborate closely with designers, product managers, and developers to deliver top-quality mobile solutions. Troubleshoot, debug, and resolve issues related to app crashes, bugs, and performance bottlenecks. Required Skills & Qualifications 5+ years of professional experience in iOS app development. Bachelor s degree in Computer Science, Engineering, or related field. Proficient in Swift and Objective-C programming languages. Strong knowledge of iOS frameworks such as UIKit, Core Data, Core Animation, and RESTful APIs. Expertise in using Xcode and Interface Builder for app development. Experience with version control systems, preferably Git. Excellent problem-solving skills and ability to work independently and manage multiple projects. Strong verbal and written communication skills. Preferred Qualifications Experience with App Store submission and deployment processes. Familiarity with architectural design patterns like MVC, MVVM, or VIPER. Experience integrating third-party libraries and SDKs. Knowledge of CI/CD pipelines for mobile app deployment. Experience working in Agile development environments. Work on innovative projects with a passionate team focused on excellence. Opportunity to grow your skills in a collaborative and supportive environment. Competitive salary and benefits package. Be part of a company driving digital transformation and delivering world-class applications. Qualification : Bachelors degree in Computer Science, Engineering, or related field.

Senior Manager / Manager Wealth Manager (Retail) Location: Kolkata Experience: 5 8 Years Functional Area: Wealth Management, HNI Handling, Corporate Client Handling Educational Qualification: Graduate / Postgraduate (Any discipline) Key Responsibilities Portfolio Analysis: Conduct comprehensive reviews of clients insurance portfolios to ensure optimal coverage and alignment with financial goals. Risk Inspection: Undertake detailed risk inspections and implement strategies to maximize insurance protection. Customized Policy Design: Develop tailored insurance policies based on assessments of needs, risk profiles, and current portfolios. Loss Mitigation: Recommend and implement proactive measures for loss minimization and risk mitigation. Negotiation & Procurement: Secure competitive rates and terms with insurers to provide the best possible solutions for clients. End-to-End Management: Provide seamless management of insurance portfolios, ensuring continuous optimization and service excellence. Client Advisory: Build strong relationships with High Net-Worth Individuals (HNI) and corporate clients, offering personalized advisory support. Qualification : Graduate / Postgraduate (Any discipline)

Java Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global leader in AI-powered video computing solutions, offering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Learn more: | Who You ll Work With You ll join a collaborative engineering team focused on building scalable video management systems, integrating advanced video protocols and analytics, and delivering mission-critical applications used across smart cities, transportation, and enterprise security. What You ll Do Design, develop, and maintain robust backend systems for video management. Integrate multiple network protocols and handle large data streams in real time. Develop RESTful APIs and microservices using Spring Boot. Implement media streaming features using RTSP/RTP and integrate ONVIF-compliant devices. Develop socket-based communication modules for real-time systems. Optimize code for concurrency, memory usage, and performance in distributed environments. Troubleshoot and debug complex system-level issues in Linux environments. Collaborate with DevOps, QA, and product teams in an Agile/Scrum workflow. Strong experience in Java development, especially in multithreaded and networked applications. Solid understanding of Spring Boot, JPA/Hibernate, and RESTful APIs. Experience with MS SQL, MySQL, MongoDB, or similar relational and NoSQL databases. Hands-on experience with socket programming and media streaming protocols (RTSP, RTP). Strong knowledge of data structures, concurrency, and performance optimization. Experience in Linux-based development environments. Familiarity with version control systems (Git) and Agile/Scrum methodologies. Excellent problem-solving skills and ability to thrive in a fast-paced environment. Why Join Videonetics Be part of an innovative company at the forefront of AI-driven video computing. Opportunity to work with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance backend systems, join us and be part of Videonetics growth journey!